RE m. Build a community



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RE m Build a community real estate managers

RE m real estate managers We created Timberline Office software for real estate managers with one key goal: it should work the way that you work. That s how we came up with a comprehensive family of financial and operations software. It works together across all management aspects. You get singlepoint control, and custom reporting capabilities to meet your unique needs. And because we know that every manager has distinctly different business dynamics on-site and off-site issues, properties that vary in size and number, as well as tenants that may be commercial, residential, retail, or mixed Timberline Office is engineered to flex and adapt. And here s some more good news. The modular design of Timberline Office means that you get a custom system, with just the software you need. Whatever software elements you choose, Timberline Office ties the whole thing together, start-to-finish. Sharing facts and figures across the board, to give you maximum efficiency, responsive control, and the ability to streamline your management, accounting, and reporting activities.

PROPERTY MANAGEMENT Retail. Residential. Commercial. Mixed. Timberline s lease-based approach accommodates any combination of properties, and allows you to create customized reports based on current facts. Automatically keep up with every recovery and escalation. Choose Advanced Retail to extend retail-tracking capabilities, automate your rent processes, and more. Use Residential Management to improve on-site operations, and simplify home office accounting. With Timberline s Forecasting software a few easy point and clicks is all it takes to produce cash flow projections on a lease, suite, property, or portfolio basis, and it s just as easy to produce accurate budgets. Property Management Advanced Retail Expense Controller Forecasting Investment Reporting Management Planner Property Management Residential Management 2

ACCOUNTING Start with a set of tools designed to capture and manage facts and figures. Get immediate access to reports on tenant payment histories, square footage, benchmarks, and budgeting. Accurately track tenant improvement costs. Explore in-depth, drill-down facts for a single lease. Or get the big picture on consolidated operations. Create financial statements and reports in the precise formats you need (or any other formats that senior managers, owners, or lenders prefer). Transactions are available in all Timberline programs and to all system users, within the security levels that you allow. If you build, as well as manage, we offer fully integrated job costing software that gives you a firm grip on committed costs. And systemwide data sharing means that obnoxious duplicate data entry is permanently evicted. Here is the freedom to work as you wish. Quickly. Easily. Efficiently. Accounting Accounts Payable Cash Management Financial Statement Designer General Ledger Job Cost Payroll

SERVICE MANAGEMENT Overseeing maintenance for one property is challenging. With multiple properties, service issues can take on nightmare proportions. These applications simplify your service operations: dispatch, purchasing, service agreements, work orders, warranties, and billing. Suddenly, it s easy to track costs, be confident that the property is maintained, and keep the pickiest tenants satisfied. What s more, since it s all part of the Timberline Office package, Service Management is fully integrated with your accounting and property management software. Duplicate data entry is eliminated. Communication is improved. Efficiency increases. Whether you manage retail, residential or commercial properties, Service Management is essential to a welloiled operation. Service Management Service Agreements/Preventive Maintenance Service Management (core application) Service Paging Service Purchasing 4

IT S ALL ABOUT YOU In 2001, Timberline became the first construction and real estate software company to earn the Support Center Practices (SCP) Certification for excellence. Awarded by San Diegobased Service Strategies Corporation, SCP Certification is determined by audits measuring a company s effectiveness against 11 major criteria, including overall commitment to support, level of customer satisfaction, and average response times. Our clients typically spend less than 90 seconds on hold, and more than 80 percent get the answers they need on the first call. This performance reflects our dedication to providing customers with a level of support that is second to none in our industry.

A WORD ABOUT US 10 out of the top 25 property managers on National Real Estate Investor magazine s 2002 Best of the Best list use Timberline. Seven out of the top 25 Best of Best office owners are Timberline clients. We ve been in business for more than 30 years and serve over 1,000 property managers and owners worldwide. Timberline Software Corporation is publicly held, and traded on the Nasdaq Stock Market (symbol: TMBS). For more facts visit timberline.com or call 800.628.6583 6 Build a community Build your business

Photos: Some properties pictured are managed by Timberline client BRE Properties. 32635.1 02/03