ITA TRAINING PROVIDER CONSUMER REPORT CARD



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ITA TRAINING PROVIDER CONSUMER REPORT CARD January - December 2011 Prepared by Ernesto Passarini Revised Apr-12

Workforce Alliance CONSUMER REPORT CARD Individual Training Account (ITA) Providers and Courses Period reported: January thru December 2011 Providers/Courses Referrals In Process Complete Dropped Training Related Placements Academy of South Florida 4 1 1 2 3 Information Technology Professional 1 0 1 0 1 The Network Engineers 1 1 0 0 0 The Network Expert 2 0 0 2 2 APNHO 23 8 13 0 12 PN to RN 6 6 0 0 0 Practical Nursing Critical Thinking & IV 12 1 11 0 10 Rehab Restorative Assistant 5 1 2 0 2 Cambridge Institute of Allied Health Technology 4 2 0 0 0 Diagnostic Medical Sonography 4 2 0 0 0 Capscare Academy For Healthcare Education 3 2 1 0 0 Certified Nurse Assistant (Limited to WTP referrals only ) 3 2 1 0 0 CDL School 7 0 7 0 5 Professional Tractor Trailer Driver Program 7 0 7 0 5 Comptec Computer Career Center 16 6 9 0 11 A+ Computer Technician 1 0 1 0 1 Applying Microsoft Curriculum Skill Sets 1 1 0 0 1 Microsoft Office Specialist (MOUS) 1 1 0 0 0 Network Administration (A+/MCSE) 12 4 8 0 9 Package of 9 Courses 1 0 0 0 0 Digital Media Arts College 1 0 1 0 0 Graphic Design Basics - College Credit Certificate (CCC) 1 0 1 0 0 Family Care Training Center 1 0 1 0 1 Nursing Aide (Limited to WTP referrals only) 1 0 1 0 1 Florida Atlantic University 20 0 17 1 7 Certificate in Human Resource Management/ Advanced Human Resource Management 2 0 2 0 1 Certificate in Medical Business Manager Modules I, II,III,IV 1 0 1 0 0 Certified Financial Planner (CFP) 3 0 2 0 0 Executive Certificate in Project Management 1 0 1 0 0 Introduction to Project Management Online 1 0 1 0 0 Leadership Bootcamp 1 0 1 0 0 Paralegal/Legal Assistant Certificate Program 5 0 3 1 2 Six Sigma Black Belt 2 0 2 0 1 Six Sigma Black Belt Online 1 0 1 0 1 2 P age

Providers/Courses Referrals In Process Complete Dropped Training Related Placements Six Sigma Green Belt On Campus 1 0 1 0 0 Six Sigma Green Belt Online 2 0 2 0 2 Health Career Institute 3 1 2 0 0 Paramedic 3 1 2 0 0 Institute of Allied Medical Professions 3 3 0 0 0 Diagnostic Medical Sonography 3 3 0 0 0 Lincoln College of Technology 1 1 0 0 0 Culinary Arts 1 1 0 0 0 LiveIt Academy 6 2 3 0 2 MCSE 2 0 1 0 1 MOUS 4 2 2 0 1 MedVance Institute 10 5 5 0 0 Licensed Practical Nurse 5 2 3 0 0 Medical Assistant 1 1 0 0 0 Medical Billing & Coding Specialist 2 1 1 0 0 Medical Laboratory Technology 1 1 0 0 0 Surgical Technology 1 0 1 0 0 Metropolitan Trucking and Technical Institute 5 0 4 0 1 CDL 50 Hour Comprehensive Tractor Trailer Driver Certificate Program (Truck Driver, Heavy) 5 0 4 0 1 New Horizons Computer Learning Center of South Florida 8 0 3 0 0 Microsoft Certified IT Professional Server Administrator (MCITP SA) 8 0 3 0 0 Palm Beach Film School 1 0 1 0 0 Filmmaking 1 0 1 0 0 Palm Beach Medical Career Institute 3 3 0 0 0 Medical Billing and Coding 1 1 0 0 0 Surgical Assistant 2 2 0 0 0 Palm Beach State College 130 78 51 0 36 Accounting Technology AS 3 3 0 0 0 Basic Law Enforcement (Limited Access) 5 3 1 0 1 Bio-Technology 3 3 0 0 1 Child Care Certification 4 1 3 0 3 Computer Programming A.S. 4 3 1 0 0 Crime Scene Technician A.S 1 0 1 0 1 Dental Hygiene A.S. 1 0 1 0 0 Diesel Technology 1 1 0 0 0 Electrical Power A.S. 4 4 0 0 0 Fire Fighter Certificate (Limited Access) 1 0 1 0 0 Form Carpentry and Concrete 10 10 0 0 0 Graphics Design Technology A.S. 1 1 0 0 0 Horticulture Specialist 1 1 0 0 0 Hospitality & Tourism Management 1 0 1 0 1 Human Services A.S. 2 2 0 0 0 HVAC 1 1 0 0 0 Information Medical Coder/Biller CCC 4 3 1 0 0 Licensed Practical Nursing LPN (Limited Access) 12 4 8 0 7 3 P age

Providers/Courses Referrals In Process Complete Dropped Training Related Placements Machining Technician 2 1 1 0 1 Medical Transcription Certificate 1 1 0 0 0 Medical Assistant ( limited access) 1 0 1 0 0 Paralegal A.S. 3 3 0 0 0 Radiography A.S. Radiological Technologist (Limited Access) 1 1 0 0 0 Registered Nursing A.S. 60 30 30 0 20 Respiratory Care AS 1 0 1 0 1 Surgical Technology (Limited Access) 2 2 0 0 0 Palm Beach Vocational Institute 9 4 4 1 0 EKG Technician 1 1 0 0 0 Nursing Assistant (Limited to WTP referrals only) 1 0 1 0 0 Patient Care Technician 3 2 1 0 0 Phlebotomy Technician 2 0 2 0 0 Practical Nursing 2 1 0 1 0 PC Professor 84 17 60 0 61 Administrative Assistant 1 0 1 0 1 CCNA (Cisco Certified Network Administrator) 1 0 1 0 1 CIW (Certified Internet Webmaster) 4 1 3 0 3 CIW/MCSD (Certified Web Developer) 8 0 8 0 6 Computer Maintenance Technology (A+/MCSE) 25 12 12 0 19 Computer Repair (A+, Network +) 8 1 4 0 4 Executive Secretary 5 1 4 0 3 MCDBA (Microsoft Certified Database Administrator) 3 0 3 0 3 MCSD (Microsoft Certified System Developer) 4 0 4 0 4 MCSE (Microsoft Certified System Engineer) 15 2 10 0 12 Package of 5 8 hour classes 2 0 2 0 1 Package of 9 8 hour classes 8 0 8 0 4 Progressive Training Centers 1 1 0 0 0 Hemodialysis Technician 1 1 0 0 0 South University 1 0 1 0 1 Physical Therapy Assisting A.S. 1 0 1 0 1 Sullivan and Cogliano Training Centers 1 0 1 0 1 Web Development Professional AAL 1 0 1 0 1 T T Academy of Health Services 6 0 6 0 5 Nursing Assistant (Limited to WTP referrals only) 6 0 6 0 5 Victoria Medical College 1 1 0 0 0 Practical Nursing 1 1 0 0 0 Grand Total 352 135 191 4 146 4 P age

LEVELS OF ACHIEVEMENT FOR TRAINING PROVIDERS In order for a training program to be considered for Workforce Alliance renewal, the program must achieve completion and training-related placement performance at various levels of achievement in two categories. The first level of achievement measures the total number of participants who complete training. The second level of achievement measures the total number of participants who complete the course and obtain a training related job placement. To be considered for contract renewal a course must meet or exceed the standards for both completion and training related job placement and remain on the Targeted Occupations List. A. 1 ST LEVEL OF ACHIEVEMENT: TRAINING COMPLETION Of 90 courses which have had referrals during calendar year 2011 (January 1 ST, 2011 to December 31 th, 2011), 61 met the first performance measure for contract renewal, (i.e., the total number of participants who completed training), see list below: Trainer Academy of South Florida APNHO Capscare Academy For Healthcare Education CDL School Comptec Computer Career Center Digital Media Arts College Family Care Training Center Florida Atlantic University Health Career Institute LiveIt Academy MedVance Institute Metropolitan Trucking and Technical Institute New Horizons Computer Learning Center of South Florida Palm Beach Film School Palm Beach State College Course IT Professional Practical Nursing Rehab Restorative Asst C.N.A Professional Tractor Trailer Driver A+ Computer Technician Network Administration Graphic Design Basics Nursing Aide Cert. Adv HR Management Cert. Financial Planner Cert. Medical Business Mngt Executive Cert in Project Mngt Intro to Project Mngt (Online) Leadership Bootcamp Paralegal Six Sigma Black Belt Six Sigma Black Belt (Online) Six Sigma Green Belt Six Sigma Green Belt (Online) Paramedic MCSE MOUS LPN Medical Billing & Coding Specialist Surgical Technology CDL 50 Hour Comprehensive Tractor Trailer MCITP SA Filmmaking Basic Law Enforcement Child Care Certification 5 P age

Computer Programming A.S. Crime Scene Technician A.S Dental Hygiene A.S. Palm Beach Vocational Institute PC Professor South University Sullivan and Cogliano Training Centers T T Academy of Health Services Fire Fighter Certificate Hospitality & Tourism Management LPN Machining Technician Medical Assistant Medical Coder/Biller Registered Nursing A.S. Respiratory Care AS Nursing Assistant Patient Care Technician Phlebotomy Technician Practical Nursing Administrative Assistant CCNA Cert Internet Webmaster Cert Web Developer Computer Maintenance Computer Repair Executive Secretary MCDBA MCSD MCSE Package of 5 8 hour classes Package of 9 8 hour classes Physical Therapy Assisting A.S. Web Development Nursing Assistant Twenty eight (28) courses had no completers with which to evaluate for the first level of achievement during this period. The remaining course did not have enough graduates to pass the first performance measure. Trainer Academy of South Florida Course The Network Expert B. 2 ND LEVEL OF ACHIEVEMENT: PARTICIPANT OBTAINS TRAINING RELATED PLACEMENT The requirement for Training Related Placement is made up of those students who graduated during calendar year 2011 and obtained training related placement. 52 of the 61 courses (above) that met the first performance measure or level of achievement also met the second performance measure for contract renewal ( total number of participants who completed a course and obtained a training related job placement ), see list below: 6 P age

Trainer Academy of South Florida APNHO Capscare Academy For Healthcare Education CDL School Comptec Computer Career Center Digital Media Arts College Family Care Training Center Florida Atlantic University LiveIt Academy MedVance Institute Palm Beach Film School Palm Beach State College Palm Beach Vocational Institute PC Professor Course IT Professional Practical Nursing Rehab Restorative Asst C.N.A Professional Tractor Trailer Driver A+ Computer Technician Network Administration Graphic Design Basics Nursing Aide Cert. Adv HR Management Cert. Medical Business Mngt Executive Cert in Project Mngt Intro to Project Mngt (Online) Leadership Bootcamp Paralegal Six Sigma Black Belt Six Sigma Black Belt (Online) Six Sigma Green Belt Six Sigma Green Belt (Online) MCSE MOUS Medical Billing & Coding Specialist Surgical Technology Filmmaking Basic Law Enforcement Child Care Certification Computer Programming A.S. Crime Scene Technician A.S Dental Hygiene A.S. Fire Fighter Certificate Hospitality & Tourism Management LPN Machining Technician Medical Assistant Medical Coder/Biller Respiratory Care AS Nursing Assistant Patient Care Technician Administrative Assistant CCNA Cert Internet Webmaster Cert Web Developer Computer Maintenance Computer Repair Executive Secretary MCDBA MCSD 7 P age

South University Sullivan and Cogliano Training Centers T T Academy of Health Services MCSE Package of 5 8 hour classes Physical Therapy Assisting A.S. Web Development Nursing Assistant Six (6) courses with 2011 graduates in the review period did not meet the second performance measure for contract renewal total number of participants who complete a course and obtain a training related job placement as follows: Required Training Related Placement Rate Actual Training Related Placement Rate Trainer Course Complete Health Career Institute Paramedic 2 1/50% 0/0% MedVance Institute LPN 3 2/67% 0/0% Metropolitan Trucking CDL 50 Hour Comp Tractor Trailer 4 2/50% 1/25% New Horizons MCITP SA 3 2/67% 0/0% Palm Beach Vocational Inst Phlebotomy Technician 2 1/50% 0/0% PC Professor Package of 9 8 hour classes 8 5/63% 4/50% The remaining three (3) courses do not have enough information to be tested for performance. 8 P age