EMERSON NETWORK POWER - LIEBERT icom Software Update Guide Updating the icom using the Service Tool (ist) David E. Ridgeway 11/6/2009 This document service as a step by step guide to the process of properly updating software on the icom large control board, as well as the icom large display.
icom Large Board Update Instructions Document 1 1) Connect your icom PC s Ethernet port to port P64 on the icom control board. A. Note that the unit should be powered but not actually blowing air. 2) Start icom Service Tool (ist) by clicking on the wrench icon on the Desktop. Log in using the following information: Username user 1 Password AAAAAA 3) Check to see that the IP address 192.168.254.254 is seen in the lower right corner of the ist. If it is not seen correctly then follow the steps A & B. 1
icom Large Board Update Instructions Document 1 A. Check the P64 connections at the board and the rear of the laptop. Are the amber and green LEDS on at the laptop s Ethernet port as well as the icom board s P64 port? B. Next click the options button on the IST s toolbar and then select the OK button from the bottom right corner of the option window. 4) Now select the magnifying glass from the ist s toolbar and note the Auto- Detect screen will appear; click the ok button. The board will appear in the left pane of the ist after auto detection is complete, (be sure to click on the board once). * figure 1 on page 3 for XML info Don t forget the GREEN ARROW.** 5) Click on the wrench icon in the ist s toolbar to open the Update Wizard. 6) Select the PAL application version and the corresponding bootloader by clicking on the browse buttons at the end of each field and click next. Refer to figure 2 in the back of this manual for more information on this. 7) Review your software selections before clicking finish. 8) If all is correct then click finish and the software update will begin. 9) Watch the progress of the update by clicking on the icon above the device you are working within the left pane and watching device state. Look for No Operation and On (Application). 2
icom Large Board Update Instructions Document 1 *Note that the board icon in the left pane of the ist will be yellow during the update and return to green once the process in complete. 10) It is now time to load the XML files downloaded using figure 1. This is done by using the yellow arrow in the ist s toolbar. Select the following files: Unit Summary Unit Diary Unit Code Configuration Safe Spare Part List Network Safe 11) Allow time for each upload to complete. This can be determined by watching the color of the board s icon in the left pane of the ist. Figure 1 Use the green arrow to download the xml files shown below then return to step 5. Yellow = Busy Green = Complete *Note that the yellow upload button is unavailable during active file exchanges. Software Version Guide (Figure 2) Software Version PAL1.03.000 PAL1.03.001 PAL1.04.000 PAL1.04.003 PAL1.04.006 Bootloader Version gcb-gcl-2.01.000 gcb-gcl-2.01.000 gcb-gcl-2.01.000 gcb-gcl-2.01.000 gcb-gcl-2.01.000 3
icom Large Display Update Instructions Document 2 1) Plug P64 of the large display into the Ethernet port on your icom PC. A. Note that the unit should be powered but not in the on state. 2) Start icom Service Tool (ist) by clicking on the wrench icon on the Desktop. Log in using the following information: Username user 1 Password AAAAAA 3) Check to see that the IP address 192.168.254.254 is seen in the lower right corner of the ist. If it is not seen correctly then follow the steps A & B. 4
icom Large Display Update Instructions Document 2 A. Check the P64 connections at the display and the rear of the laptop. Are the amber and green LEDS on at the laptop s Ethernet port as well as the icom display s P64 port? B. Next click the options button on the IST s toolbar and then select the OK button from the bottom right corner of the option window. 4) Make sure you have the wrench icon highlighted in the left pane and select the magnifying glass from the ist s toolbar. Note the Auto-Detect screen will appear; click the ok button. The board or display will appear in the left pane of the ist after auto detection is complete. 5) Click on the wrench icon in the ist s toolbar to open the Update Wizard. 6) Select the PAB application version and the corresponding bootloader by clicking on the browse buttons at the end of each field and click next. Refer to figure 1 in the back of this manual for more information on software versions. 7) Review your software selections before clicking finish. 8) If all is correct then click finish and the software update will begin. 9) Observe the process by clicking on the output tab in the lower right pane of the ist. Watch for Upgrade Finished followed by Rebooting. 5
icom Large Display Update Instructions Document 2 *Note that the display icon in the left pane of the ist will be yellow during the update and return to blue once the process in complete. Software Version Guide (Figure 1) Software Version Bootloader Version PAB1.03.000 gcb-cdl-2.01.000 PAB1.03.001 gcb-cdl-2.01.000 PAB1.04.000 gcb-cdl-2.01.000 PAB1.04.003 gcb-cdl-2.01.000 PAB1.04.006 gcb-cdl-2.01.000 6
Technician Field Installation Guide for icom Board Replacement Document 3 1) Use the settings read and record form in the back of this manual to note settings from the original board before de-installation if possible (Optional). After the board is installed in the unit the following steps need to be followed. Go to the Advanced menu and then into factory settings and log in at level 3 (2210). 2) Go to line A008 and select Load + Execute if you uploaded a unitcode.xml file. This will activate the unit code that you previously uploaded. If you wish to enter unit code manually then be sure to use the Save + Execute option to commit the new unit code. Verify that the unit code is correct for the unit s installed options by comparing it to the unit code list on the front of the unit. Please note that you can also manually enter the unit code using the keypad. 7
Technician Field Installation Guide for icom Board Replacement Document 3 3) **If you did a read and record, then go to the Service Menu and into Setpoints and enter the previously recorded set point information from the form. Do the same for Set Alarm information. If not then got to step 4 please. 4) Then use the right arrow key to go to the network settings for the board. This can be verified by looking for a UNIT 01 at the upper right of the screen. Go to line S831 which is Configuration Safe and do a Load, by scrolling up past Save, then come back and do a Save. This is only necessary if you uploaded a configsafe.xml from the original board, if not skip the Configuration Safe work. 8
Technician Field Installation Guide for icom Board Replacement Document 3 5) Last go to line S843 page 2 of 2 Bootloader Variable and do a Save + Reboot. Optional Read and record the following settings for input into the new icom control. Service\Setpoints Code Parameter Value S102 S103 S104 S105 S106 S107 S108 S109 S110 S111 Temp Setpoint Control Type Temp. Prop. Band Temp Integration Time Temp Derivative Time Autoset Enabled Temp. Deadband Second Setpoint Backup Temp. Setpoint Short Cycle Control 9
Technician Field Installation Guide for icom Board Replacement Document 3 Service\Setpoints continued Code Parameter Value S113 Humidity Setpoint S114 Humidity Control Type S115 Humidity Prop. Band S116 Humidity Integration Time S117 Humidity Deadband S118 Dehum/Heat Low Limit 1 S119 Dehum/Heat Low Limit 2 Code Parameter Value S124 S125 S126 S127 S128 S129 S130 S131 Supply Limit Supply Limit Temp Value DT between Room/ Outdoor Type DT between Room Air/ Outdoor Type DT between Room/ FC Type DT between Room Air/ FC Fluid Minimum CW Temp. Minimum CW Temp. Value Service\Set Alarms Code Parameter Value S202 S203 S204 S205 S206 S207 S208 S209 S210 S211 Return Sensor Alarms High Return Temperature Low Return Temperature High Return Humidity Low Return Humidity Sensor A Alarms High Temp Sensor A Low Temp Sensor A High Humid Sensor A Low Humid Sensor A 10
Technician Field Installation Guide for icom Board Replacement Document 3 Service\Set Alarms continued Code Parameter Value S213 Customer Input 1 S214 Customer Input 1 active when S215 Customer input 2 S216 Customer input 2 active when S217 Customer Input 3 S218 Customer Input 3 active when S219 Customer Input 4 S220 Customer Input 4 active when S221 WARNING ACTIVATES ALARM RELAY S222 Reset Disabled Alarms Service\Networking Code Parameter Value S824 S825 S826 S827 S828 S829 S830 Monitoring Address Unit Name 11
Technician Field Installation Guide for icom Board Replacement Document 3 Service\Networking continued Code Parameter Value S835 S835 S837 S838 Monitoring Protocol IP Address Netmask Gateway S841 S842 U2U Address U2U Group 12
Technician Field Installation Guide for icom Display Replacement Document 4 1) Go up to page 1 of 2 and verify you are in the right place by finding a PAB on line S811. 2) Last, go to line S821 on page 2 of 2 and do a Save + Reboot. 13
Technician Field Installation Guide for icom Display Replacement Document 4 3) Once the board and display are rebooted and networked back together (T/H readings and correct date and time displayed), remove power from the board for about 10 seconds. Reapply power, the unit is ready to run. The display will reboot and the software update is now complete. 14
icom XML Download Guide Document 5 This guide will explain how to effectively accomplish the following tasks: A. Download XML files using a DS unit serial number from the icom service portal at the Liebert public web page. B. Place the XML files in the correct directory on your icom Service Tool PC for upload to the icom large board. 1) In order to access the icom Service Portal go to http://applications.liebert.com/icom/login.aspx using your web browser on an internet connected PC. 2) Once there login using the password icom*db and click the login button. 3) Now that you are inside the service portal you will see a field call serial number, here you should enter the serial number of the DS unit you want to retrieve XML files for and click search. 15
icom XML Download Guide Document 5 4) The order number, model number and serial number will be displayed and in the lower portion of the page links to the following files will be present. Unit Summary (unitsummary.xml) icom Unit Config (unitcode.xml) XML Spare Parts List (sparepartlist.xml) 5) It is now time to save the files using the proper names to your desktop. Right click on each file and select Save Target as 16
icom XML Download Guide Document 5 6) Now select your desktop as the place to save the file and rename each file to the proper name: Web page link Unit Summary icom Unit Config XML Spare Parts List Name to be saved as unitsummary.xml unitcode.xml sparepartlist.xml This must be done for each file making absolutely sure that they are named as described in the table above. 7) Now that you have the 3 files mentioned in step 6 saved to your desktop with the correct names it is time to transfer the files to the directory below, which can be gotten to easiest by clicking the user 1 icon on the desktop of your PC. However below is the actual path starting from the root directory. unitsummary.xml unitcode.xml sparepartlist.xml C:\users\Sample\Documents\iCOM Service Tool\iCOM Service Tool\Device 192.168.254.1 17
icom XML Download Guide Document 5 This can be accomplished by using the cut feature on the usb thumb drive and then browsing to this path with My Computer and executing the paste feature. The files are now ready to be uploaded using the ist. 18
icom Software to PC Install Guide This guide will explain how to effectively accomplish the following tasks: A. Download the latest software for icom from the icom service portal at the Liebert public web page. B. Install the software on the icom Service Tool PC in preparation for the update process. 1) In order to download the latest software from the icom Service Portal go to http://applications.liebert.com/icom/login.aspx using your web browser on an internet connected PC. 2) Once there login using the password icom*db and click the login button. 3) Now that you are inside the service portal you will see the software available along with some documents. 19
icom Software to PC Install Guide 4) Select the version of software you would like to install on your icom PC and click on it, now save it to your desktop. 5) Open the downloaded file by double clicking it, this will open the compressed archive and allow you to extract the files to the proper folders. 20
icom Software to PC Install Guide Next click File and then extract all. The wizard will come up and guide you through the process of extracting the folder containing the files. Be sure to extract the files to C:\Users\Sample\Documents\iCOM Service Tool\Images. 6) Now that this is done it is time to cut and paste the files into the proper folders. Below are the proper paths for the files to be placed and this is absolutely necessary for the ist to work at all. Application Software PABX.XX.XXX.STD.LX-jffs2.img PABX.XX.XXX.STD.LX-kernel.pkg PABX.XX.XXX.STD.LX-rootfs.img PALX.XX.XXX.STD.LX-jffs2.img C:\Users\Sample\Documents\iCOM Service Tool\Images\Applications PALX.XX.XXX.STD.LX-kernel.pkg PALX.XX.XXX.STD.LX-rootfs.img Bootloader Software gcb-gcl- X.XX.XXX.STD.bin gcb-cdl-x.xx.xxx.std.bin C:\Users\Sample\Documents\iCOM Service Tool\Images\Bootloader 21
icom Software to PC Install Guide 7) The wizard will open the folder you extracted the files to automatically as seen below. Highlight the application files as mentioned in step 6 and then paste them into the Applications folder. Cut Operation Paste Operation This will complete the requirement for moving the application type files to the correct folder. 22
icom Software to PC Install Guide 8) Next cut and paste the bootloader type files to the correct folder. Cut Operation Paste Operation This will complete the requirement for moving the bootloader type files to the correct folder. 23