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Policy Name: Originating/Responsible Department: Approval Authority: Date of Original Policy: March 2003 Last Updated: September 2015 Internal Charges for Services Financial Services Senior Management Committee Mandatory Revision Date: June 2016 Contact: Assistant Vice President (Financial Services) Policy: There will be maximum rates for charges made by all non Ancillary departments that provide goods and/or services for a fee. The maximum rate for labour charges is cost plus 40%. The maximum rates for materials/goods supplied or forming part of the service charges is cost plus 15%. The maximum rental charges for equipment will equal the calculated cost plus 10%, where the cost is the purchase price of the equipment divided by the estimated life (i.e. days, hours etc.) Purpose: The purpose of the policy is to establish maximum charge out rates for services. The policy also requires suppliers of the services to publish their rates thus allowing departments to plan for expenditures on these services. Scope: This policy applies to all operating departments providing services for a fee, and excludes the Ancillaries. The Ancillaries are Athletics, Bookstore, Graphics, Housing and Food Services, Health Services, and Parking/Lockers. Procedure: Departments wishing to charge for services must submit the list of services for approval by the Senior Management Committee. Once approved, departments are to use the above guide when determining rates. All departments that charge for their services must publish a list of those services and the various charges on the departmental web site. The charges must be submitted to the SMC annually for review, and approval, if any changes are being proposed. Contacts: AVP Financial Services

Carleton University Internal Charges for Service COMPUTING AND COMMUNICATIONS SERVICES* Services Software Software other site licensed software titles 2015 2016 Rate http://carleton.ca/ccs/all services/computers/sitelicensed software/ Software installation of extra software in nonwork PCs $36/hour Hardware PC upgrades, repairs, relocations $36/hour + materials Repairs to peripherals (printer, fax etc.) $36/hour (minimum $75) Network Configuration of PC for home use $25 flat rate Computer Purchase Program http://carleton.ca/ccs/allservices/computers/computer purchase program/ Voice Telephone Rentals (monthly) 5312 IP Phone $14.50 includes voicemail 5330 IP Phone $17.50 includes voicemail 5340 IP Phone $21.00 includes voicemail 5201 IP Phone $11.00 5610 IP Cordless Phone bundle (NEW ITEM) $16.00 includes voicemail Additional 5610 Handsets (NEW ITEM) $11.00 Discontinued Standard Sets (monthly) Campus Ancillary Single Line set with Call Display $14.04 $24.08 Single Line Set $11.16 $22.32 Multi Line Set $15.62 $31.25 Wall Phone $10.56 $21.13 Analog Line $10.04 $20.08 Advanced Voicemail (monthly) $2.00 Work From Home (monthly) Teleworker 5330 $21 Teleworker 5340 $24.50 Voicemail Box (monthly) $2 Reserved Numbers (monthly) $5 Direct In Dial (DID) (monthly) $7.35 Bell White Pages Listing (monthly) $8.72 Yellow Pages Listing (monthly) Cost Recovery Standard Phone Installation $75 flat rate Non standard Phone Installation $41/hour + materials Temporary Line Installation $19 flat rate Phone Moves Relocation of phone to an existing $75 flat rate

Jack (VoIP phones can be moved by user at no cost). Phone Accessories (long curly cord, line cord) $10 flat rate Damaged or Lost Phones (flat rate) Single Line Set with Display $100 Single Line Set $30 Multi Line Set $250 VoIP 5201 $100 VoIP 5312 $140 VoIP 5330 $250 VoIP 5340 $340 Emergency Phone (flat rate) $100 (plus installation and cabling costs) Voice Menu (Added Menu to title) Voice Menu Mail box Monthly rental Voice Menu License Initial Set up Programming Change (Single) Programming Changes (Multiple) $2 monthly $40 flat rate $75 + labour @ $41/hour $35 flat rate $41/hour ACD (monthly) Agent License Voice (Added Voice to title) $6 Agent License Multi Media (NEW ITEM) $10 (includes Agent License Voice) Reporting License $20 Dedicated RAD Ports $14 ACD (one time charge) Initial Set up $75 + $41/hour Set License $100 (per Set) (Added per set to title) Multi Media License (NEW ITEM) $700 (per department) Programming Changes $41/hour Reporting PC Client Installation $40 Audio Conferencing (monthly) (NEW ITEM) $5 Audio / Web Collaboration (Original title: Audio / No charge Web Conferencing ) Conference Phone Rental $30 (per use) VoIP Conference Bundle (Option #1) (flat rate) $835 VoIP Conference Bundle (Option #2) (flat rate) $560 VoIP UC360 Conference Unit (flat rate) (NEW ITEM) $700 Optional Wireless Mic w/ Controller (NEW ITEM) $1120 Headsets (flat rate) Wireless Integrated $350 Cordless $250 Wired (with quick disconnect) $110 Network Addition of New Data Network Connection Addition of New Voice Network Connection Estimate based on scope of work + network connection charge of $150 (estimated minimum cost of $450) Estimate based on scope of work (estimated minimum cost of $300) $41/hour + materials estimate based on scope of work Move/Change to existing Data Network/Voice Connection Activate Existing Data Network/Voice Jack Estimate based on scope of work + material + network connection charge of $150 (estimated minimum total of $275)

Renovations, construction and major moves, adds, changes Wireless Access Point Temporary wireless network coverage for large conferences, conventions, meetings Miscellaneous Server Systems support (Backup, recovery, administration) ecommerce Service Virtual Server Initial Setup of Virtual Machine CommVault File System backup MS Server License Data Centre Cost Recovery fees Configuration and Maintenance Physical Server Initial Setup of Physical Machine CommVault File System backup MS Server License Data Centre Cost Recovery Fees Configuration and Maintenance Direct cost + 10% $1,600 (one time fee) Direct cost + 10% 0 99 GB: $8 per GB per year Over 100 GB: $5 per GB per year $100 per engagement plus credit card interchange fees $2500 set up (covers 5 year) $500 one time fee $500 one time fee $50 per server per month $52/hour $320 one time fee $500 one time fee $500 one time fee $150 per server per month $52/hour

FACILITIES MANAGEMENT AND PLANNING Services 2014 2015 Rates 2015 2016 Rates Move and Furniture Services Moving office supplies, furniture, related items Installation, or removal of wall mounted items and furnishings Deliveries of boxed or loose materials $27.50/hour/person $27.50/hour/person Disposal of obsolete materials and furnishings + disposal costs + disposal costs Room set up (excluding Scheduling classroom pool) Supply and delivery of boxes and tape (for $27.50+ materials $28.00+ materials moving) Exam set up (Other than scheduled through examination services) Furniture repair or replacement $28.00hour/person + $35/hour Contracted services for any of the above Direct cost Direct cost Event Services Event set up and tear down costs contracted services Direct Cost Direct Cost Signage Event signage, both interior and exterior $33.70/hour + materials $35.00/hour + materials Updating and repair of departmental $33.70/hour + materials $35.00/hour + materials directories, plaques, office signs, name plates Updating and repair of departmental directories, plaques, office signs, name plates contracted services Direct cost Direct cost Painting All painting other than scheduled $35.70/hour/person + materials $38.00/hour/person + materials maintenance Contracted services for the above Direct cost Direct cost Carpentry Refinishing, repair or replacement of dept. $40.00/hour + materials $40.50/hour + materials furniture Manufacture of furniture or related items $40.00/hour + materials $40.50/hour + materials Installation or assembly of departmental furnishing Supply and installation of coat hooks and accessories Departmentally requested renovations or alterations $40.00/hour + materials $40.00/hour + materials $40.00/hour + materials $40.50/hour + materials $40.50/hour + materials $40.50/hour + materials

Locksmith Supply and cutting of all keys (other than broken) $40.00/hour + materials (1 hour min.) $40.50/hour + materials (1 hour min.) Lock changes and re keying of locks $40.00/hour + materials (1 hour min.) $40.50/hour + materials (1 hour min.) Supply and installation of other locking devices $40.00/hour + materials (1 hour min.) $40.50/hour + materials (1 hour min.) Safe, vault or lock bag service $40.00/hour + materials (1 hour min.) $40.50/hour + materials (1 hour min.) Grounds Services Delivery and set up of picnic tables, garbage cans and site clean up for departmental events Delivery of displays related to dept. student exhibits Set up of barricades for student events Disposal of obsolete materials and furnishings Custodial Services Cleaning of office space on departure of occupants Steam cleaning of carpets and furniture (non routine) + disposal fee Direct cost Direct cost + disposal fee Direct cost Direct cost Electrical Services Repairs to appliances in dept. kitchens $42.00/hour + materials $42.50/hour + materials Installation and repair of dept. purchased equipment $42.00/hour + materials $42.50/hour + materials Installation of new power supply as per $42.00/hour + materials $42.50/hour + materials Department request Contracted services for the above Direct costs Direct costs Mechanical Services Installation and repairs on dept. purchased equipment Automotive Services Repair and maintenance of departmental golf carts and vehicles $42.50/hour + materials $42.00/hour + materials $42.50/hour + materials $42.00/hour + materials Renovations and Alterations Requests for renovation/alteration outside approved capital plan Direct costs + 4% Direct costs + 4%

DEPARTMENT OF UNIVERSITY COMMUNICATIONS* *No rate changes from 2014 2015 Services 2015 2016 Borrowing of Event Related Equipment to offset maintenance and replacement costs of event related equipment Available to E.C.C. Members only. To become a member contact: events.office@carleton.ca Carleton University Name Badge (Magnetic) To order contact: Tara.chaisson@carleton.ca $200.00 annually (May 1 or date of membership until April 30) $15.00 each DEPARTMENT OF UNIVERSITY SAFETY* *No rate changes from 2014 2015 Services 2015 2016 Individual equipment protection $51.50/hour + materials Room perimeter security, video verification, door access $51.50/hour + materials Intrusion Alarms Installation and maintenance of the security systems is the financial responsibility of the requesting department. The fee schedule for monitoring and response is as follows: User Class Category Class 1 Single room (current and new users) $40.00 Class 2 Single room with multi alarms connected to computers and $57.00 peripherals, including but not restricted to motion detectors, door contacts and card access. (current and new users) Class 4 Multi rooms with multi alarms and up to four alarmed rooms per $85.00 building connected to computer and peripherals, including but not restricted to motion detectors, door contacts and card access. Class 4 Multi levels 5+ and multi building locations, including alarmed computers and peripherals but not restricted to motion detectors, door contacts and card access. $113.00 False Alarm False Alarms per instance. Must be paid within 30 days $50.00 Hire On Security Campus Safety Officer Student Safety Patroller Two Way Radio Services System Access Fee $51.50/hour $20.00/hour $35.00/month per radio

DEPARTMENT OF UNIVERSITY SERVICES* *No rate changes from 2014 2015 Services 2015 2016 Science Technology Centre Technician Internal $45/hour External $64/hour + materials (direct cost + 15%) IMS/CUOL Rates* Services *April 2014 to August 2016 Labour Rates Item Regular Hours (Off Campus Client) Overtime rate (outside regular weekly hours) On /Campus Client 25% off Camera Operator 45 67.5 33.75 Student Special price per Hour (negotiab le) Switcher Operator 45 67.5 33.75 Streaming Video IT 45 67.5 33.75 technician Streaming Video 45 67.5 33.75 Technician Assistant Director 45 67.5 33.75 Technical Producer 45 67.5 33.75 Director 45 67.5 33.75 Media Producer 45 67.5 33.75 Studio Operator 45 67.5 33.75 Video Conference 35 52.5 26.25 Technician Editor (incl. Tech & 75 112.5 Facilities) Graphics (incl. Tech & 75 112.5 Facilities) Production Equipment Equipment Sony Camera PMW 320 kit Sony Camera PMW 200 kit Production Equipment contd.. 1/2 day rate Kind Quantity on hand 350 camera 2 200 camera 1

Sony Camera FS700 Large sensor 4K (kit lens) Sony A7S Large sensor mirrorless 4K 200 camera 1 200 camera 1 Panasonic HVX200 100 camera 1 Lens Rokinon emount 50 1 15mm Lens Rokinon emount 50 1 24mm Lens Rokinon emount 50 1 80mm Digital Rapids Encoder 400 encoder 2 Microphone Wireless 50 microphone 4 (only when used alone) Tripod Sachtler legs 50 tripod 2 Tripod Sachtler Vinton 50 tripod 2 legs Production Facilities Item Studio Rental includes 1 operator Studio Rental Students (only lights) Studio Rental includes 1 operator Studio Rental Off campus (only lights) Studio Rental Full Video Conference Room (hr rate) Regular Hours Overtime rate (outside regular weekly hours) On/Campus Client Off Campus Client 85 85 125 85 85 125 Student Special price per Hour (negotiable) 125 185 85 125 75 Flat Rate Half Day Rate 200 500 Video Conference Technician Video Conference Thesis Defence ( flat Rate ) includes Technician FGPA 35 52.5 120 Video Conference for 155 185 Affinity Video Conference 85 Research Video Conference 35 52.5 Academic Class Media Commons 35/day 20/half day

IMS/CUES Rates from April 2014 to August 2016 LABOUR Internal Technician (per hour) $ 44.00 Weekend and Holidays (per hour) 55.00 Deliveries or pickups 15.00 (Non tech gear: flip charts, dollies etc.) ELECTRONIC CLASSROOMS Daily Weekly Weekend Internal Internal Internal Lecture Theatre $ 75.00 $225.00 $112.00 Electronic Classroom 38.00 114.00 57.00 River Building Conference Room 105.00 400.00

EQUIPMENT Audio Daily Weekly Weekend Internal Internal Internal Sennheiser Wireless Speaker (with one mic) $ 95.00 $285.00 $142.50 QSC powered speaker w stand (price per speaker) 21.00 63.00 31.50 Yamaha powered speaker 7.00 21.00 10.50 Lecturnette 42.00 126.00 63.00 Digital Audio Mixer (tech required) 60.00 180.00 90.00 Mackie Mixer w Klark EQ 27.00 81.00 40.50 Media Box (press feed) 31.00 93.00 46.50 Wireless Mic (lav, HH, desk) stands/clips etc included (tech required) 16.00 48.00 24.00 Wireless Podium Mic (tech required) 29.00 87.00 43.50 Wired Mic standard SM58. 2.00 6.00 3.00 (Specialty mics may be available at diff t t ) DI (when no laptop included) 10.00 30.00 15.00 Boom Box 4.00 12.00 6.00 CD Player 4.00 12.00 6.00 Marantz Recorder (includes 1 disc) 25.00 75.00 37.50 Digital Voice Recorder 2.00 6.00 3.00 Teleconference Unit 11.00 33.00 16.50 Data Laptop with DI (and power point clicker) $ 21.00 $ 63.00 $ 31.50 Data Projector 35.00 105.00 52.50 Document camera 84.00 252.00 126.00 Web Camera with built in mic 2.00 6.00 3.00 Video Sharp 80" Monitors $114.00 $342.00 $171.00 60" Monitors 72.00 216.00 108.00 40" Monitors 34.00 102.00 51.00 22" Monitor (primarily as comfort monitor) 4.00 12.00 6.00 DVD/VHS Combo Player 4.00 12.00 6.00 Multiregional Blue Ray player 7.00 21.00 10.50 VGA DA 3.00 9.00 4.50

HDMI multimedia kit 6.00 18.00 9.00 Barco Switcher (cable included) 86.00 258.00 129.00 Screens Tripod 70" x 70" $ 5.00 $ 15.00 $ 7.50 Tripod 84" x 84" 7.00 21.00 10.50 Tripod 86" x 86" 7.00 21.00 10.50 Tripod 96" x 96" 8.00 24.00 12.00 Miscellaneous Flip charts (plus 1 pad and markers) $ 6.00 $ 18.00 $ 9.00 Additional Flip Chart Pads 4.00 12.00 6.00 AV dollies (with no gear) 6.00 18.00 9.00 AC Cords, power bars, cables 2.00 6.00 3.00 PP Remote/laser pointer etc 2.00 6.00 3.00 Sony Headphones 2.00 6.00 3.00 Podium Light 3.00 9.00 4.50