Chair of Information Systems IV (ERIS) Institute for Enterprise Systems (InES) IS 604: Contemporary Issues in IS Banking Enterprise Systems Prof. Dr. Alexander Mädche Chair of Information Systems IV Institute for Enterprise Systems Lecture supported by:
Agenda Session III Agenda 1 B 2 tec Company Overview 2 Introduction to SAP Banking Services 3 SAP Business Partner 4 Contract Management 5 Product Configuration 6 Financial Conditions & Pricing 9 Posting Control Management 10 Settlement Management 2
Periodic Processing Correspondence Posting Control Processing 3 Product Configuration Financial Conditions/Pricing Contract Management Accounting Order Management/ Business Operation Posting Lock Management Settlement Currency Conversion Posting Control Processing/ Exception Handling Open Item Management Cash Flow Billing and Invoicing Item Management/ Payment Services Payment Distribution Financial Customer Information Management Double, Triple, Quadruple Control Combined Settlement Master Contract Management Pooling Reporting Collateral Archiving Payment Distribution & Monitoring Credit Facilities Insurance
Back-Office Mid-Office Front-Office Posting Control Processing 4 Current account life-cycle Contact Advisory Offer Deal Mainte nance Manage Payments Account Settlement Account Closure Create BP Create Account Maintain BP Maintain Account Payments Settle Account Create Product Maintain Product Assign Product Define Ind. Conditions Create Conditions Maintain Conditions Order Management Create Product Pricing List Maintain Product Pricing List Posting Control Business Processes Business Events Business Transactions Book on internal accounts Reporting
Posting Control Processing 5 GOALS OF THIS UNIT Understand posting control functions Explain formal and material check processing Explain posting control rule processing Define functional scope of posting control office and processing of posting control orders
Agenda: Posting Control Processing 6 Agenda 1 Posting Control Overview 2 Posting Control Rules 3 Posting Control Office
Posting Lock Management Business Transactions Posting Control Overview 7 Posting Control Management is a component that supports rational processing of mass payment transactions in the Account Management (AM) system in SAP BaS. During posting or creation, every payment item and prenote in the AM system is subjected to a number of formal and material checks. If Posting Lock Management is active, it can as well cause posting errors by locking features (ex: debit postings are locked) and objects (ex: account is locked) with posting lock documents. Identified posting errors are subject to posting control rules, where user can configure desired first responses to various posting problems. If Posting Control Office (PCO) is active then the system automatically sends posting-related details to PCO and generates Posting Control Order. In PCO posting control orders can be processed automatically or manually in Posting Control Desktop. Posting Control Office Automatic Processing Posting Control Order Posting Control Desktop Account Management Posting Control Rules Payment Form Locks, Card Locks, Account Locks Posting Checks Payment Transactions
Agenda: Posting Control Processing 8 Agenda 1 Posting Control Overview 2 Posting Control Rules 3 Posting Control Office
Posting Control Rules: Posting Checks 9 Formal Checks: Value (mandatory attribute not entered) Value range (entered value is not within value range) Format (entered value does not match to the allowed format) Material Checks: Account Posting Check Limit (available amount) Access Limit Account Name Check Prenote Depending on the error type identified by formal check, formal error to which posting control can be applied and to which it cannot be applied, system has the following reaction possibilities: If formal checks did not identify any errors, payment item is checked further for material errors. Depending on the material error system performs following actions: Formal Checks Material Checks Formal error to which posting control cannot be applied Formal error to which posting control can be applied Account Posting Check Available amount check Formal object check No rule Cancel No rule Default response: Reject According to Posting Control Rules Default response: Routing Items: Reject Other Items: Postprocessing According to Posting Control Rules
Posting Control Rules: Rule Processing 10 Incoming Payment Item Through Dialog/BAPI/Services/ Formal error to which posting control rule can be applied Formal Checks Material Checks Formal error to which posting control rule cannot be applied No Material error Cancel Post Post Reallocate Post-processing Redirect Material error Respond according to Posting Control Rules Reject Return
Posting Control Rules: Rule Processing 11 The posting control rules in banking services from SAP enable automatic processing of payment transactions if there are posting problems. In many scenarios, incorrect postings can be processed automatically without requiring any manual processing. The posting control rules are applied according to specific input parameters. Input parameters include: error types payment item type transaction type group product posting control group (this defines your customer groups) channel Based on these parameters, the corresponding response is automatically determined by the system. The response is determined based on the input parameters. This means the system uses the input parameters of the payment item to determine the response that best suits these input parameters. If the system does not find a matching entry, it looks for the one with the most matching criteria. Input parameters Posting Control Rules Responces
Posting Control Rules: Rule Processing 12 Rule Determination During processing of a payment item several checks may fail. This may result in an item with several error types being submitted to the posting control rules. Different responses can then be determined in the set of rules. Fully qualified access takes priority over partially qualified access. The appropriate rule is determined according to a sequence defined by a customer. The default determination sequence is as follows: Channel Posting control group Product Transaction type group Item type Error type If more than one rule appropriate, the valid rule is determined according to the priority of responses received, where reject takes highest priority whereas post has a lowest priority: Reject Return Redirect Post-processing Reallocate Post
Agenda: Posting Control Processing 13 Agenda 1 Posting Control Overview 2 Posting Control Rules 3 Posting Control Office
Posting Control Office 14 Posting Control Office (PCO) - supports efficient processing of mass payment transactions in the account managing system. It enables both automatic and manual processing of posting control orders. Aim: Reduction of the manual post-processing Cost saving due to reduction in post-processing Functional Scope: Enables efficient processing of mass payment transactions Takes over manual and automatic processing if posting problems are identified when you try to post a payment item as for example: Insufficient funds Value date variances and others Takes into account prenotes, which can also lead to insufficient funds Manual Processing Preparation of all information relevant for making posting control decision Post/ return/ reject/ transfer post turnover Transfer to automatic processing function Temporally postpone processing Close posting control order Automatic Processing Resubmission Check limits Item in post-processing: Renewed posting Item in reallocation: Renewed check of posted item Execute final processing Renewed resubmission Execution of final response from posting control rules
Posting Control Office 15 All exceptions that cannot be resolved automatically by the posting control rules are sent to post-processing. This means that a posting control order is created and the person responsible has to process the payment item manually. Posting control orders are assigned to different worklists according to specific parameters. User Assignment to Worklist
Posting Control Office 16 Order Category The category of posting control order defines whether the posting control decision affects a single payment item or the whole account. There are two order categories: Item Order Account Order 1. Payment Item Processing 2. Posting Control Order 3. Worklist Assignment 4. PCO Processing 5. Possible Actions Resubmit Payment Item User Post Item Check finds errors Posting Control Order Responses Transfer Post Item Reject/ Return Item Worklist 1 Posting Control Order Processing Automatic Processing Reverse Item Complete Order
Posting Control Processing 17 Posting Control Management is a component that supports rational processing of mass payment transactions in the Account Management (AM) system in SAP BaS. Every payment item and prenote in the AM system is subjected to a number of formal and material checks. The formal checks are accomplished before the material checks. In case if checks identified errors posting control is used. The posting control rules in banking services from SAP enable automatic processing of payment transactions if there are posting problems. In many scenarios, incorrect postings can be processed automatically without requiring any manual processing. The posting control rules are applied according to specific input parameters. Posting Control Office supports efficient processing of mass payment transactions by enabling both automatic and manual processing of posting control orders. Manual processing is done with the help of worklists, to which posting control orders are sent if they cannot be handled automatically according to posting control rules.