HR, Admin & Coordination Department. Organizational Development Division TABLE OF CONTENTS



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Page: 145 TABLE OF CONTENTS GM Organizational Development... 146 DGM / Manager Staff Development... 149 Assistant Manager Org. Development... 151 Sr. Staff Development Officer... 153 Staff Development Officer... 155 Dy. General Manager Industrial Engineering... 157 Manager Industrial Engineering... 159 Assistant Manger HR Industrial Engineering... 161 Senior HR Officer Industrial Engineering... 163 HR Officer Industrial Engineering... 164

Page: 146 Job Title Pay Group Reports to GM Organizational Development X Director HR, Admin & Coordination Section Location Job Reference No. KHI 3.5 A. Job Specifications: Educational Qualifications: MBA/MPA or equivalent from a recognized university. Specialization in Human Resource Management will be preferred Work Experience: Minimum 15 years of hands-on experience in HR Management in Multi-National / Public Sector Organizations Skills / Special Requirements: People management/supervisory experience. Technical knowledge of Human Resources specialties including labour laws, employee relations, management and organizational development, staffing, training, and compensation. Excellent written and oral presentation skills, including stand-up presentation skills. Flexibility, problem solving and organization skills. Coaching, counseling, negotiation and conflict management skills. Professional Training / Courses: B. Job Description & Responsibilities: To ensure that departmental/divisional risk management process is proactive and concurrent and that all safety concerns/issues are dealt with on priority basis. To be aware of all safety and service quality requirement and to be to be responsible for the outcomes and findings of all internal & external safety/quality audits. To ensure that corrective and preventive actions are taken at the root-cause levels on all audit nonconformities and audit findings in an acceptable manner and within reasonable time frame. To ensure strict compliance (by own self and by the subordinate staff) with all QHSE standards and other legal or regulatory requirements; applicable to operational areas under their jurisdiction at all time during the conduct of normal operations.

Page: 147 Job Title Job Reference No. General Manager Organizational Development 3.5 To ensure effective functioning of QHSE Steering and Working Committees. Assume responsibility as per the Management approved system procedures. To ensure strict compliance to their department/division operational safety and security functions and also ensuring operation are provided with necessary resources. Ensure that all the corporate applicable rules and standards will be maintained and adhered by the employees of concerned department/division. Suggest strategic measures to build support for change and lesser the resistance by affectees through collecting information. Anticipate potential problem of change and suggest pro-active measures for better alternative solutions. Develop plans for disseminating the company s vision, mission clearly to employees on gross root level. Develop, plan and propose company s manpower requirements for optimum utilization of human resources. Conduct comparative studies with other airlines for suggesting measures to increase manpower productivity in PIA. Conduct HR Audit of all departments / stations on regular basis and ensure regulatory compliance for effectiveness of HR policies & procedures and alignment of HR activities with the Corporate Business Strategies. Manage and supervise internship program and ensure gainful time utilization in the interest of corporation as well as the interns. Implementation of quality certification and HSE matters of HR & Administration Department in consultation with CS&Q/A Department. Monitor/follow-up of ECM / MRM decisions regarding HR & Administration Department. Keep abreast of the latest techniques of scientific management and new developments in the sphere of activities and ensure proper application of new techniques and procedures for improving the efficiency and productivity level of employees. Organize and plan Corporate Social Responsibility (CSR) activities, arrange meetings, implement decisions and organize Help a Cause functions. Carry out any other function assigned by the Management

Page: 148 Job Title Job Reference No. General Manager Organizational Development 3.5 C. Job Objectives (if defined): Play key role as change agent to accomplish successfully the organizational changes introduced by the management to improve the performance of company and staff. Lead and manage full spectrum of Human Resources activities translating business strategies into HR action plans

Page: 149 Job Title Pay Group Reports to DGM / Manager Staff Development IX/VIII General Manager OD Section Location Job Reference No. Staff Development KHI 3.5.1 A. Job Specifications: Educational Qualifications: 2 nd Class / B Grade MBA / Master s degree in any Management discipline from a recognized institution / university Work Experience: 8-10 years experience in related field Skills / Special Requirements: Professional Training / Courses: Up to date knowledge of Personnel Administration, HR Planning, Career Planning and Development. Attended basic / advanced courses in Personnel Administration, HR Planning / Management. B. Job Description & Responsibilities: Make proposals and plans, in conjunction with the departments concerned, for the career development of all categories of Officers and Staff. Prepare update and maintain Job Descriptions for all categories of employees. Maintain close liaison with the department and assist / advise them in the development of career plan, career progression and training for all the categories of employees. Prepare and compile, in consultation with the departments, the Job Descriptions for all categories of employees. Assist all Divisional / Sectional Heads in personnel development through specific training courses in P.T.C. and other training institutions in Pakistan and abroad. Ensure that officers and staff of Staff Development Section are fully trained for handling the assigned tasks.

Page: 150 Job Title Job Reference No. Deputy General Manager / Manager Staff Development 3.5.1 Deal with cases for placement of employees in higher pay groups on the basis of acquiring higher qualification during service. Ensure smooth and effective functioning and maintenance of discipline in his section. Ensure that the financial allocations are not exceeded. Ensure proper security of office records/documents. Perform any other function assigned by General Manager Human Resources Management. C. Job Objectives (if defined):

Page: 151 Job Title Pay Group Reports to Assistant Manager Org. Development VII DGM/Manager Organizational Development Section Location Job Reference No. Organizational Development KHI 3.5.1.1 A. Job Specifications: Educational Qualifications: MBA/MPA or equivalent from a recognized university. Specialization in Human Resource Management will be preferred Work Experience: Minimum 5 Years Experience in H.R. Administration in an organization of repute. Skills / Special Requirements: Knowledge of Human Resources including employee relations, organizational development, staffing and compensations. Excellent written and oral presentation skills, including stand-up presentations. Conversant with MS. Office, relevant computer skills. Professional Training / Courses: H.R Management tools/ techniques Senior Management Training I.T. Software relevant training C. Job Description & Responsibilities: Preparation and maintenance of jobs specifications and jobs descriptions, career plans, training Plans etc for all categories of employees. Processes data in connection with job specifications and job descriptions for all categories of employees. Analyze, short list for workability/feasibility of employees suggestions in coordination with concerned departments and present to Management. Perform any other function assigned by DGM/Manager Organizational Development. Deal with cases for placement of employees in higher pay groups on the basis of acquiring higher qualification during service.

Page: 152 Job Title Job Reference No. Assistant Manager Org. Development 3.5.1.1 Keeps himself abreast with the latest development in the field of management science and the contemporary practices in aviation industry. Assist DGM/Manager Organizational Development to arrange/supervise PIA Internship Program, as per PIA policy, every year. Assist and coordinate DGM/Manager Organizational Development to develop design, plaque shields and certificates for the awardees through internal/external resources. Assist Deputy General Manager / Manager Organizational Development on following matters: effective functioning and maintenance of discipline in his section that the financial allocations are not exceeded proper security of office records/documents Perform any other function assigned, from time to time, by the Management. C. Job Objectives (if defined):

Page: 153 Job Title Pay Group Reports to Sr. Staff Development Officer VI DGM/Manager Organizational Development Section Location Job Reference No. Staff Development Karachi 3.5.1.2 A. Job Specifications: Educational Qualifications: MBA/MPA or equivalent from a recognized university. Specialization in Human Resource Management will be preferred Work Experience: Minimum 02 Years Experience in H.R. Administration in an organization of repute. Skills / Special Requirements: Knowledge of Human Resources including employee relations, organizational development, staffing and compensations. Excellent written and oral presentation skills, including stand-up presentations. Conversant with MS. Office, relevant computer skills. Professional Training / Courses: H.R Management tools/ techniques I.T. Software relevant training B. Job Description & Responsibilities: Processes data to be used in preparation and maintenance of jobs specifications and jobs descriptions, career plans, training Plans etc for all categories of employees. Processes data in connection with the development of career plan for all categories of officers and staff. Processes data in connection with job specifications and job descriptions for all categories of employees. Processes data in connection with horizontal mobility training courses in PTC and other training institution in Pakistan and abroad. Keeps himself abreast with the latest development in the field of management science and the contemporary practices in aviation industry.

Page: 154 Job Title Job Reference No. Sr. Staff Development Officer 3.5.1.2 Assist to arrange/supervise PIA Internship Program, as per PIA policy, every year. Carries out any other duty assigned by DGM/Manager Staff Development. C. Job Objectives (if defined):

Page: 155 Job Title Pay Group Reports to Staff Development Officer V DGM/Manager Organizational Development Section Location Job Reference No. Staff Development Karachi 3.5.1.3 A. Job Specifications: Educational Qualifications: Masters preferably MBA/MPA or equivalent from a recognized university. Specialization in Human Resource Management will be an added qualification. Work Experience: In case of Masters minimum 02 years experience in H.R. Administration in an organization of repute. In case of MBA/MPA experience will be preferred Skills / Special Requirements: Knowledge of Human Resources including employee relations, organizational development, staffing and compensations. Excellent written and oral presentation skills, including stand-up presentations. Conversant with MS. Office, relevant computer skills. Professional Training / Courses: H.R Management tools/ techniques I.T. Software relevant training C. Job Description & Responsibilities: Assist to Processes data to be used in preparation and maintenance of jobs specifications and jobs descriptions, career plans, training Plans etc for all categories of employees. Assist to Processes data in connection with the development of career plan for all categories of officers and staff. Assist to Processes data in connection with job specifications and job descriptions for all categories of employees. Assist to Processes data in connection with horizontal mobility" training courses in PTC and other training institution in Pakistan and abroad. To collect data and prepare various types of statements for the Management. Keeps himself abreast with the latest development in the field of management science and the contemporary practices in aviation industry.

Page: 156 Job Title Job Reference No. Staff Development Officer 3.5.1.3 Carries out any other duty assigned by DGM / Manager Staff Development. C. Job Objectives (if defined):

Page: 157 Job Title Pay Group Reports to Dy. General Manager Industrial Engineering IX GM Organizational Development Section Location Job Reference No. Industrial Engineering KHI 3.5.2 A. Job Specifications: Educational Qualifications: MBA/MPA or equivalent from a recognized university. Specialization in Human Resource Management will be preferred Work Experience: Minimum 10 Years Experience in H.R. Administration in H.R. Planning & Budgeting in an organization of repute. Skills / Special Requirements: Knowledge of Human Resources specialties including Planning & Budgeting of HR, Work Simplification, Organizational Development, Skill Development through Training. Excellent written and oral presentation skills, including stand-up presentations. Flexibility, problem solving skills. Counseling, negotiation and conflict management skills. Conversant with M.S. Office, relevant computer skills. Professional Training / Courses: H.R. Management tools/techniques Enterprise Resource Planning (ERP) Business process re-engineering H.R.I.S. Work Simplification Methods B. Job Description & Responsibilities: Arrange studies of existing work methods, systems and procedures of all departments' with a view to eliminate unnecessary activities / tasks and reduce work for improving the performance of various functions. Determine realistic time standards for intensified Airlines activities for determination of exact manpower requirements for various functions. Develop optimum productivity levels for different categories of staff to serve as useful management tool for accountability and personnel appraisal. Develop improved rostering patterns for effective scheduling and optimum utilization of manpower for maximizing productivity.

Page: 158 Job Title Job Reference No. Deputy General Manager Industrial Engineering 3.5.2 Process proposals relating to manpower additions / reductions for approval of the Management. Evaluate proposals regarding mechanization of labor intensive functions, and keeping in view cost/benefit ratio, suggest introduction of appropriate automated equipment. Suggest areas where process re-engineering study could increase efficiency / productivity. Keep himself abreast with the latest work simplification methods, processes, techniques and other tools of Scientific H.R. Management. Ensure that officers and staff of H.R. Planning & Budgeting Section are fully trained for handling the assigned tasks. Ensure smooth and effective running and maintenance of discipline in his section. Ensure that the financial allocations are not exceeded. Carry out any other function assigned by the Management. C. Job Objectives (if defined):

Page: 159 Job Title Pay Group Reports to Manager Industrial Engineering VIII DGM Industrial Engineering Section Location Job Reference No. Industrial Engineering KHI 3.5.2.1 A. Job Specifications: Educational Qualifications: MBA/MPA or equivalent from a recognized university. Specialization in Human Resource Management will be preferred Work Experience: Minimum 8 Years Experience in H.R. Administration in an organization of repute. Skills / Special Requirements: Knowledge of Human Resources including employee relations, organizational development, staffing and compensations. Excellent written and oral presentation skills, including stand-up presentations. Conversant with MS. Office, relevant computer skills. Professional Training / Courses: H.R Management tools/ techniques Senior Management Training I.T. Software relevant training B. Job Description & Responsibilities: Analyse and assess short term human resources requirements. Determine time standards and fix productivity levels. Review systems and procedures for work simplification and improving the quality of service. Arrange studies of existing work methods, systems and procedures of all departments' with a view to eliminate unnecessary activities / tasks and reducuce work for improving the performance of various functions. Determine realistic time standards for intensified Airlines activities for determination of exact manpower requirements for various functions. Develop optimum productivity levels for different categories of staff to serve as useful management tool for accountability and personnel appraisal. Develop improved rostering patterns for effective scheduling and optimum utilization of manpower for maximizing productivity.

Page: 160 Job Title Job Reference No. Manager Industrial Engineering 3.5.2.1 Process proposals relating to manpower additions / reductions for approval of the Management and inform Organization Planning Section accordingly to incorporate amendments in records. Evaluate proposals regarding mechanization of labor intensive functions, and keeping in view cost/benefit ratio, suggest introduction of appropriate automated equipment. Suggest areas where an Industrial Engineering Study and implementation of its recommendations could increase efficiency / productivity. Keep himself abreast with the latest work simplification methods, processes, techniques and other tools of Scientific Management. Arrange designing and control of forms used in PIA on scientific basis. Review existing forms with a view to eliminate unnecessary forms and ensure simplicity, objectivity, logical sequence of data, reduction in cost and elimination of un-necessary paper work. Ensure smooth and effective running and maintenance of discipline in his section. Perform any other function as assigned, from time to time, by the Management. C. Job Objectives (if defined):

Page: 161 Job Title Pay Group Reports to Assistant Manger HR Industrial Engineering VII Dy. General Manager Industrial Engineering Section Location Job Reference No. Industrial Engineering KHI 3.5.2.2 A. Job Specifications: Educational Qualifications: Masters, at least second division from a recognized institution Preference will be given to those holding an MBA/MPA/MAS degree Work Experience: Minimum 3 years experience in airline industry 8 years total work experience Skills / Special Requirements: Knowledge of HR function specifically Industrial Engineering Excellent written and oral presentation skills Good in numbers Professional Training / Courses: Project Management Project Monitoring & Control Labor Laws Industrial Engineering B. Job Description & Responsibilities: Report to DGM Industrial Engineering and Manager Industrial Engineering for guidance on manpower evaluation cases Assist in arranging studies of existing work methods, systems and procedures of all departments with a view to eliminate unnecessary activities / tasks and reduce work for improving the performance of various functions. Assist Manager Industrial Engineering in determining realistic time standards for intensified Airlines activities for determination of exact manpower requirements for various functions. Assist in developing optimum productivity levels for different categories of staff to serve as useful management tool for accountability and personnel appraisal. Assist in developing improved rostering patterns for effective scheduling and optimum utilization of manpower for maximizing productivity. Assist in processing proposals relating to manpower additions / reductions for approval of the Management.

Page: 162 Job Title Job Reference No. Assistant Manger HR Industrial Engineering 3.5.2.2 Assist in evaluating proposals regarding mechanization of labor intensive functions, and keeping in view cost/benefit ratio, suggest introduction of appropriate automated equipment. Keeping himself abreast with the latest work simplification methods, processes, techniques and other tools of scientific HR Management. Carry out any other functions assigned by the management. C. Job Objectives (if defined):

Page: 163 Job Title Pay Group Reports to Senior HR Officer Industrial Engineering VI Dy. General Manager Industrial Engineering Section Location Job Reference No. Industrial Engineering KHI 3.5.2.3 A. Job Specifications: Educational Qualifications: Masters, at least second division from a recognized institution Preference will be given to those holding an MBA/MPA/MAS degree Work Experience: Minimum 2 years experience in airline industry 5 years total work experience Skills / Special Requirements: Knowledge of HR function Written and oral presentation skills Good in numbers Conversant with MS Office, web browsing and relevant computer skills Professional Training / Courses: Labor Laws Industrial Engineering Report Writing Skills B. Job Description & Responsibilities: Report to DGM Industrial Engineering and Manager Industrial Engineering for guidance on manpower evaluation cases Make arrangements for studies of existing work methods, systems and procedures of all departments. Write evaluation proposals and calculate cost/benefit ratios, compiling the suggestions for the introduction of appropriate equipment. Plan and Organize meetings regarding manpower assessment Coordinate and collect data from concerned department Analyze data and prepare summaries Keeping himself abreast with the tools and techniques of scientific HR Management. Carry out any other functions assigned by the management. C. Job Objectives (if defined):

Page: 164 Job Title Pay Group Reports to HR Officer Industrial Engineering V Dy. General Manager Industrial Engineering Section Location Job Reference No. Industrial Engineering KHI 3.5.2.4 A. Job Specifications: Educational Qualifications: Masters, at least second division from a recognized institution Work Experience: Minimum 2 years experience in airline industry Skills / Special Requirements: Knowledge of HR function Written and oral presentation skills Good in numbers Conversant with MS Office, web browsing and relevant computer skills Professional Training / Courses: Industrial Engineering Report Writing Skills B. Job Description & Responsibilities: Report to DGM Industrial Engineering and Manager Industrial Engineering for guidance on manpower evaluation cases Make arrangements for studies of existing work methods, systems and procedures of all departments. Write evaluation proposals and calculate cost/benefit ratios, compiling the suggestions for the introduction of appropriate equipment. Plan and Organize meetings regarding manpower assessment Coordinate and collect data from concerned department Analyze data and prepare summaries Keeping himself abreast with the tools and techniques of scientific HR Management. Carry out any other functions assigned by the management. C. Job Objectives (if defined):