THE EFFECT OF HOLDING TIMES ON LOSS SYSTEMS



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TH FFCT OF HOLDING TIMS ON LOSS SYSTMS V. B. IVRSN Technical University of Denmark, Lyngby, Denmark ABSTRACT This paper considers loss systems with Poissonian arrival processes and general holding time distributions. It is well-known that the classical formul~ for full available groups of rlang, ngset and Palm (machine/repair, one repairman) are valid for arbitrary holding time distributions. For limited available groups the probability of loss depends ru n general on the type of holding time distribution. But it is shown that rlang's Interconnection Formula is valid for general holding time distributions. Quantitative investigations of general systems with limited availability show that (as opposed to delay systems) constant holding times yield maximum probability of loss. If the form factor of the holding time increases, then the probability of loss decreases. The results are of importance, when evaluating previous works based on the assumption of exponential holding times, and when studying the optimal structure of gradings and link systems. The results are also very useful for time-true simulation of loss systems. This should always be done with constant holding times. From a traffic point of view this results in the maximum congestion (worst case), and from a simu~ ation point of view the programme becomes faster, and the variance of the result is at a minimum. INTRODUCTION Loss systems have in general only been studied for pure chance traffic. This is mainly due to the limited tools available for traffic engineers: birth & death processes and roulette simulation. A multitude of investigations into loss systems have been based on these assumptions: Poisson arrival process (possibly with a limited number of sources) and exponential holding times. In this model the total traffic process is described by only one parameter, viz. the mean value of the offered traffic. The successful application o~ teletraffic theory demonstrates that these assumptions in general are sufficient. Observations of real traffic (Iversen 97) shows that the call arrival process is a Poisson process having slow intensity variations during the day. However, the holding times are seldom exponential distributed. But the success of teletraffic theory is due to the fact that loss systems are independent or almost independent of ' the holding time distribution. In the following we assume Poisson arrival process and general holding time distributions. Very few practical investigations have been published on the sensitivity of the classical assumptions to deviations from the exponential holding time distribution, except for the classical full available models (ref. e.g. Wolff 977). Some highly theoretical studies have dealt with these problems for Semi-Markov processes, e.g. Konig, Matthes & Nawrotzki (97), and Schassberger (977, 978). However, these studies are difficult to comprehend for traffic engineers, and the application of the results to traffic engineering has not yet been demonstrated. TIM DISTRIBUTIONS very holding time is a non-negative stochastic variab~e T, which is characterized by a lifetime distribution function F(t), or by a density function f(t): F(t) df(t) P{T.t } f(t) dt t > 0 A distribution is determined by its moments Mn' defined by: The most important moment is the mean holding time s: s = Ml In the following we shall always assume that the mean holding time exists, even when we talk about general distributions. The second moment is usually' transformed to the variance 0 or to the form factor : M = = + (~) M~ s From observations we are usually only able to obtain relevant information about the two first moments,,and therefore higher" order moments play a minor role in teletraffic engineering. When calls arrive at a full available group according to a Poisson process, the mean holding time yields full information for the calculation of the congestion. In other cases we also need to know the form factor. The variance of a measurement of a traffic intensity is thus given by: A 0i = if. A is the mean traffic intensity, T the measuring period, and the form factor of the holding times. We obtain the smallest variance for constant holding times ( =). For real IVRSN-

teletraffic we have ~ 4. The exponential distribution: -)t f(t) = ) e ) > 0, t ~ 0 has the mean value s = and the form factor =. - P, rlang-k distribution Time distributions having a form factor < < are called steep distribution functions. They can be obtained by putting exponential distributions in series. very exponential term is then called a phase. If all phases have the same intensity, then the form factor becomes = + k k is the number of phases. A simple e~le is shown in fig.. Fig. : rlang- distribution having mean value /) and form factor.5. The distribution shown in fig. has the density function: If we denote the arrival intensity by A, then the total offered traffic is Fig. : A Coxian distribution consists of exponential phases. Coxian distribution Above we have mentioned typical distributions having form factor.5,, resp. 0. In principle we may combine exponential phases in parallel/serial and obtain generalized rlangdistribations as approximations to a general distribution. This is done by means of a Coxian distribution (Bux & Herzog 977) shown in fig.. This distribution has a rational Laplace trans~ form. Since any Laplace transform can be approximated arbitrarily closely by rational functions, the Coxian distribution can be approximated arbitrarily closely to any distribution. If we are able to show that a formula is valid for Coxian distributions, then it is valid for a general distribution. This we shall use in connection with rlang's Interconnection Formula. The mean value of the Coxian distribution shown in fig. is: A = A/) ach of the two phases contributes with a traffic: Hyper-exponential distribution Upon the other hand we can put exponential terms in parallel and obtain a distribution, which has a form factor < < This is called a flat distribution, and a wellknown example is shown in fig.. qi = PO Pl The total offered traffic is r A ). s L A. i=l. the traffic offered from phase i is A. = A qi. ) Whereas the rlang- distribution is a Coxian distribution, the hyper-exponential distribution is not. However; it is easy in a formula to replace a Coxian distribution by a hyper-exponential distribution, as we shall see later. Fig. : Hyper-exponential- distribution. If we put PI = P ) = /7, and ) tion: f (t) /0, P = I-p = 9/0,, we get the density func- -t/7 9 -t iq.e + 0.e The form factor of the Coxian distribution may take any value < < 00 The above family of generalized rlang distributions represents such a wide range of distributions that there is no reason to use other time distributions. This distribution has the mean value s = and the form factor = 0. The phases contribute with the following traffic parts: = 0.7 A )...!:.. 0. A ) IVRSN-

RLANG'S INTRCONNCTION FORMULA A.K. rlang (90) gave an exact solution for the blocking probability of an ideal grading having n lines and the availability k. The number of inlet groups g is determined f rom nand k: random hunting: sequential hunting: A mathematical deduction of the Interconnection Formula was given by. Brockmeyer (948), who also has pointed out the assumptions: a. b. A homogeneous group of n lines is considered. The offered traffic is Pure Chance Traffic type I (Poissonian arrival process with intensity A, and exponential holding times with mean value l/u. c. very call attempt has access to k lines. d. The call attempts hunt the k trunks in such a way that the busy lines at every point of time are distributed at random among the n lines. e. A call attempt, which finds all k lines busy, is lost. Under these assumptions the number of states is reduced to n+l different states as in the case of full availability, and we are able to calculate the state probabilities and the blocking probability. The probability of observing v l i nes busy is denoted by [v], and it is readily shown that [{x = x l + x }] denote the probability that x. lines are in phase i (i=l,r) and that totally x tines are busy. The marginal probability [x], that totally x lines are busy, becomes the same as for rlang's Interconnection Formula. Thus this probability of observing "x lines busy" shall be split up into individual micro states, and this must be done according to the following rule (cf. the polynomial distribution): [{x = Xl + x }] = Xl x Al A x! A r x r and Ai is the traffic caused by phase i holding times) [x] (ref. The state [ {x = Xl + x }] is itself a macro state consisting of (Xl'X~""Xr). (n~x)! equally probable (because of symmetry) micro states. [v] v=o,,..., n Thus one micro state belonging to the set [{x =~ + x }] has the state probability [x] This result is intuitively correct and very simple. and (v) ( 0 (~) = v(v-l)... (v-k+l) k n(n-l)... (n-k+l) O<v <k k <v <n The formula is in the general case difficult to prove from the state diagram, but we shall exemplify it by two examples: rlang- distributed holding times and hyper-exponential- distributed holding times. The probability of blocking is NUMRICAL XAMPLS In both cases we choose n= lines, k=, and A= erlang. This grading is 'shown in fig. 4 For k=n we obtain rlang's B-formula as a special case. rlang's Interconnection Formula represents, generally speaking, the lower limit for the congestion in a grading. The formula has not yet obtained the deserved application. This is due to the number of parameters (n,k,a) and to the complexity of working it out. However, by means of a programmable calculator this is very easy (Iversen 977). ARBITRARY HOLDING TIMS We now give the state probabilities for rlang's ideal g'rading (Interconnection Formula) having Coxian holding times. A~ A ~) Fig. 4: rlang's ideal grading (n,k) random hunting. (,) for From rlang's Interconnection Formula we find the marginal probabilities: Let ITG-9 IVRSN-

[0 J [ J A [OJ [ J 9 8 8 [ + ] (0,7) 0, [] [ + 0] (0,7). [] 94 50 686 50 state These results may also be demonstrated from a state diagram having 7 different states. [J A " T [OJ 8 4 CONSTANT HOLDING TIMS It may also be mentioned, that a time-true simulation with constant holding times comprising 5 million call attempts came out with the following result RLANG- HOLDING TIMS We choose the above-mentioned rlang- distribution, each phase has the intensity ~. As we have a high degree of symmetry: [0 8 o + OJ [ OJ 06 state [ o + lj l- [] 6 6 06 [ + OJ l [lj 6 6 06 [ [ [ [ [ [ [ Q + J + lj + OJ o + J + J + lj + OJ [ J [ J [ J 8" [] 8" [] [] "8" [] 8" 06 06 06 06 06 06 06. 6 states state state These results may be demonstrated from a state diagram having 7 different states. Denoting by y. the phase of the i'th line (0 = i dle) e.. the for [ = + ] are: HYPR-XPONNTIAL HOLDING TIMS We choose the above-mentioned hyper-exponential distribution, Al = 0,7A and A = 0,A, and we find: 50 [0 ] 50 state [ + 0] [ + ] [ + 0] [ o + ] + ] [ + 0] [ + ] + ] " 0, [] '. 0,7 [] j. (0,). [] 0,. 0,7 [] " (0,7) [] " (0,). [] 0,7. (0,).[] 450 50 050 50 5 TI50 5 50 6 states 75 50 54 state 50 6 50 mean congestion standard deviation 0,6405 0,0008 The theoretical congestion is 4 0,645 GRADINGS IN GNRAL Above we have shown that rlang's Interconnection Formula is independent of the holding time distribution. As a special case [k=nj we obtain rlang's loss formula. We may ask whether this is true for any grading. The answer is no. Fig. 5: Simple grading. The grading shown in fig. 5 is so simple that we easily can obtain the blocking probability for the previous mentioned -phase distributions. For A= erlang we find analytically: rlang-: : =,5 0,45464 xponential: : = 0,454545 Hyperexponential: : = 0 0,45479 These results are typical for loss systems with Poissonian arrival processes: a. The dependence on the form factor (i.e. the distribution function) is very small. It is e.g. difficult to demonstrate by numerical simulation. b. The worst case is constant holding times ( : =) In loss systems it is an advantage with a large form factor. This is diametrically opposed to delay systems, the waiting time in general is proportional with the form factor. This result is in agreement with R.W. Wolff (977) and Nilsson (978). A more extensive treatment of this problem is given in (Iversen & Nielsen 979). CONCLUSION We are able to draw several important conclusions, which are of importance for practical teletraffic engineering: o Systems with limited availability. rlang's ideal grading is independent of the holding time distribution and thus more fundamental than considered in general. IVRSN-4

The more symmetric a grading is, and the more uniform the load is. distributed on the lines, the more independent is the grading of the holding time distribution. Thus a symmetrically loaded ideal grading with random hunting is almost independent of the holding time distribution. More details are given in (Iversen & Nielsen 979). Simulation Simulation of loss systems may be done by the roulette method or by true-time simulation. The roulette method is based on exponential holding times. When simulating in true time we should always use constant holding times as this has several advantages: a. This is the worst case (maximum congestion). b. The variance of the traffic load and other parameters are in general propovtional to the form factor of the holding time. Using constant holding times thus allows us the reduce the length of the simulation with a factor V as compared with exponential holding times. c. The generation of constant holding times is fast and accurate. Traffic measurements If the mean holding time is known, we should not measure the traffic volume, but count the number of calls. This, of course, presumes the mean holding time is independent of the arrival process. Iversen, V.B. (977): On the Calculation of rlang's Interconnection Formula. (In Danish) IMSOR 977. 7 pp. Iversen, V.B. (978): On the Validity of rlang's Classical Formulae. (In Danish). pp. 5-50 in Proceeding from The Second Nordic 'I'eletraffic Seminar. Aarhus 978. Iversen, V.B. and M. G. Nielsen (979): Holding times and Simulation in Teletraffic Theory. To appear before ITC9. IMSOR 979. Konig, D., K. Matthes und K. Nawrotzki (97): Unempfindlichkeitseigenschaften von Bedienungsprozessen. pp. 57-445 in "inflihrung in die Bedienungstheorie", by B.W. Gnedenko und I.N. Kowalenko. Mlinchen 97. Nilsson, A. (978): On Overflow Systems in Telephone Networks. General Service Times in the Secondary Group. ricsson Technics, Vol. 4 (978), No., pp. 45-70. Schassberger, R. (977,978): Insensitivity of Steady-State Distributions of Generalized Semi-Markov Processes. The Annals of Probability. Part I: Vol. 5 (977), pp. 87-99. Part : Vol. 6 (978) ~ pp. 85-9. Wolff, R.W. (977): The ffect of Service Time Regularity on System Performance. pp. 97-04 in "Computer Performance", by K.M. Chandy and M. Reiser (eds.). Amsterdam 977. Further research It would be extremely useful to have a theorem stating that a system, which - for a given load - is optimal for one value of the form factor, is also optimal for any other value of the form factor. Final remarks The success of the classical teletraffic theory is due to the facts that loss systems in general are almost independent of the holding time distribution, and that the arrival process is a Poisson process (Iversen 97). Optimal Systems (full availability, rlang's ideal grading) are independent of the holding time distribution. Most studies in this field are of a very theoretical nature and not useful for practical applications. Above we have presented the basic state of things, which are of practical importance for traffic engineering of loss system. RFRNCS Brockmeyer,. (948): rlang's Interconnection Formula. pp. -9 in "The Life and Works of A.K. rlang", by. Brockmeyer, H.L. Halstr~m and Arne Jensen. Copenhagen 948. Bux, W. and U. Herzog (977): The Phase Concept: Approximation of Measured Data and Performance Analysis. pp. -8 in "Computer Performance", by K.M. Chandy and M. Reiser (eds.). Amsterdam 977. rlang, A.K. (90): The Application of the Theory of Probabilities in Telephone Administration. pp. 7-00 in "The Life and \'i'orks of A.K. rlang", by. Brockmeyer, H.L. Halstr~m and Arne Jensen. Copenhagen 948. Iversen, V.B. (97): Analyses of Real Teletraffic Processes Based on Computerized Measurements. ricsson Technics, Vol. 9 (97), No., pp. - 64. IVRSN-5