IvanZatkovich IntellectualPropertyConsulting&PatentLitigation Internet Telecommunications InformationTechnology 238E.DavisBlvd.,Suite301 Tampa,FL33606 813 601 8142 ivanzat@ecompconsultants.com IvanZatkovichhas28yearsexperienceincomputerscience,computernetworks,andsoftware engineering.mr.zatkovichistheprincipalconsultantwithecompconsultants,atechnology consultingfirmspecializinginintellectualpropertyconsultingforthetelecommunications,web publishing,andecommerce.hehasprovidedconsultingservicesforcorporationssuchasmcgraw Hill,Houghton Mifflin,Citicorp,GEICO,andAmazon.com.Mr.Zatkovichisalsoanindustryspeaker foronlinepublishingstandardsandthedesignofonlineaudioandprintbooksales.mr.zatkovich has9yearsexperienceprovidingexperttestimonyforpatentlitigationandsoftware&application disputesinecommerce,webpublishing,andinternetcopyrightcasesprovidingexpertreports, depositions,andtrialtestimony. AreasofExpertise InformationTechnologyDirectorandProjectManager 13yrs Responsiblefor$50,000to$18millionindomesticandinternationalsoftwareprojectswith leadershiprolesinsystemdesign,developmentandtechnicalarchitecture. Publishing/ContentManagement 7yrs Providedautomatedcontentmanagementsolutions,personalizedmarketingmaterials,andondemandpublishing.Developedautomatedcontentsubmission,verification,andpublishing processing. Internetande Commerce 8yrs Areasofexpertiseincludecommercialandstorefrontwebsites,e marketingandpersonalization, searchengineoptimization,metatagstrategies,enterprisesearchengines,b2bandb2cportals, ERPandsupplychain. Telecommunications 11yrs Over20yearsexperienceworkingwithcomputertelephonyintegration,callcenter,IVR,ACD, VoIP,andunifiedmessaging. IvanZatkovich Page1
Education B.A.ComputerScience,1980,UniversityofPittsburgh.MinorinE.E.digitalcircuitdesign Master sstudyandthesisincomputernetworks,resultspublishedinbytemagazine Certifications&Publications IndustrySpeaker:InternetPublishingstandards(Momentumconference) DepartmentofJustice:Proposalforinternetforensicstechnology IBMWebsphere Certifiede CommerceSolutionsExpert ByteMagazine PublishedNetworkDesignarticles SyncMagazine PublishedProgrammingTechniquesandTutorials IEEESigGraph PresentedICGSComputerGraphicStandardsforIEEESigGraphconference. CMM&PMP Projectmanagementmethodologies ISOandANSI ServedonInternationalISOandNationalANSICommitteesforDiskandMedia formatstandards TechnicalToolsandEnvironments Unix,Windows,NT,Microsoft.NET,C#Java,C/C++,VB,Assembler Java,Javascript,JSP,SQL,Oracle,Foxpro,DB2,CrystalReports,Active Reports MQSeries,Tuxedo,Documentum,Interwoven IBMWebsphere,MicrosoftCommerceengine,BlueMartini ProfessionalExperience PrincipalConsultant,eCompConsultants,(2000 present) ecompconsultantsisantechnologyconsultingfirmspecializinginintellectualpropertyconsulting forthetelecommunications,internet,ande commerceindustries.servicesinclude: Patentportfolioevaluationincludingratingpatentportfolios,assessingmarketvaluation, identifyingpotentialpriorartandlicensingopportunities. Patentlitigationconsultingfortelecommunicationsandinternettechnologypatents. Softwarecontractandduediligenceconsultingfordisputesinvolvingcustomsoftware projects. Internetpublishingandcopyrightconsultingforwebcontentmanagementandlicensing. e Commerceconsultingforcommercialwebsites,searchengineoptimization,andemarketingstrategies IvanZatkovich Page2
Smith&NephewInc,GlobalWebManager,2007 2008 Smith&Nephewisaglobalmanufacturerofmedical,wound,orthopedic,andsurgicalsupplies.S&N hasfacilitiesin33countriesandmaintains35websitesfordifferentproductareasandcountry marketing. DesigntheS&NCorporatewebarchitectureforallintranet,extranet,andInternetsites. Establishcontentmanagementsystemforproductinformationandmedicaldevicequality standards. Directastaffofwebprofessionalsindevelopingandmanaging35individualS&Nwebsites maintainedintheusand14countriesforboths&nclientsandinternalusers. Optimizesearchenginerankingandwebsitemetatagging. DevelopcorporatetechnologyandITstandardsandpoliciesincluding: CreatewebhostingagreementsandITservicecontracts(SLAs). Definewebdevelopmentstandards. Researchpageranking,redirection,anddomainoptimizationstrategies. Eva ToneInc,ClearwaterFL,e BusinessDirector,2002 2007 Eva Toneisa$45mcommercialmulti mediacompanyspecializingine commerceandmarketing solutionsincludingmediaandcontentcustomization,orderprocessing,fulfillment,printandweb publishing,cdanddvdmanufacturing. Setstrategicdirectionofclientserviceofferingsine commerceandcontentmanagement Consultedwithclientsone marketingstrategyusingpersonalizedsalescollateral.define clientprofileinformationtobeusedtogeneratecustomizedpresentationsandbrochures. Aggressivelycontrolledprojectscope,managedprojecttimelines,budgetsandclient expectations Projectsproposedanddeliveredinclude: McGraw Hill:EnterpriseContentManagementandautomatedwebpublishingsystem ProMarineUSA:B2Bstorefront,complexpartsearch,orderprocessingandfulfillment ResourceRabbit:Salescollateralmanager.Thissystemretrievesuserpreferencesand clientprofileinformationtogeneratecustomizedelectronicpresentationsand brochures. AAATravel:CRMsalescollateralsystem;instantcustomizedbrochures,print ondemand TanningTechnology&IMRGlobal,e BusinessEngagementManager,1999 2002 TanningTechnologyisaninternationalsystemsintegratorspecializinginnetworkinfrastructureand channelintegrationforfinancialmarketsandtheinsuranceindustry.proposedandmanagedebusinessandinternetinfrastructureprojects.projectsfocusedonclientanduserpersonalization, datamining,ande marketingpractices. IvanZatkovich Page3
Clientwebengagementsproposedandmanaged: EckerdPharmacy Develope businessande marketingsystemforpersonalizedclientweb content. GEICO Developapersonalizedpolicyholderwebservicetoutilizeclientaccounthistoryand demographicstocustomizeproductliteratureforcrosssellandupsellopportunities. HartfordInsurance Integratedthreetieronlineclaimsprocessingandsubrogationwith legacysystems. CiticorpBank Designedmortgageandloanpaymentsystemandsaleofloancontracts. SmithBarney DevelopedremoteaccessnetworkinfrastructureandwirelessPDAfinancial system. Medwerks Createdmedicalinsuranceclearinghouseinwhichmedicaldoctorscentrally processinsurancepayments. UtilityPartnersInc.,TampaFL,DirectorofNetworkandCustomerSupport,1996 1999 UtilityPartnersdevelopedandcustomizedutilitycompanysoftwareforschedulingservice appointments,assigningandroutingmobileworkforce(fieldtechnicians),anddispatchingand coordinatingresourcesduringpoweroutages. SetupclientsupportdepartmenttomanageUP sgrowingclientandproductbase.thisdepartment: ProvidednetworkandITmanagementforover800customerusers. Createda24x7helpdeskforutilitydispatchcentersandITdepartments. Developedsystemandnetworkmonitorsforreal timeclientsystemmonitoring Receivedtroublecallsandprovidedliveclientsupportforthefollowingapplications: MobileUP MobileWorkforceDispatcher TroubleUP PowerOutageManager Smartnom WebGasAuctionSystemforprivategasauctions CAS CustomerAppointmentandCallCenterapplication GTEDataServices,(currentlyVerizon),TampaFL,ProjectManager:TelecomSoftware, 1987 1996 GTEwasan$8BilliontelecommunicationscompanyandformedtheCommercialServicesdivisionto customizetheirtelephonebusinesssoftwaretoselltoothertelephonecompaniesinternationally. Managedlargeproductimplementationsfortelecombilling,serviceorder,andsSwitchmanagement. Asamanagerintheprofessionalservicesteam: Developedprojectproposals,andprovidedclientpre salessupport. Createdprojectplans,managedresources,andsetexpectationsforcustomerdelivery projects. Specificprojectsmanaged: IvanZatkovich Page4
MercuryCommunication Servicebureautobilltheirnewintelligentnetworkservices. PTTNetherlands $5minter carrierbillingprojectforpttnetherlands. BellCanada Pricingplanandtablemanagementsystem. DeutscheTelekom DesignedanddevelopedaGermanbillingprototypesystem. ReceivedGTEpersonalbestaward. DigitalEquipmentCorp.,MaynardMA,TechnicalLead&SoftwareEngineer,1980 1987 Ledthedevelopmentofmanufacturingautomationandcontrolsoftware.ProjectsIncluded: SupplyChain,CAD/CAM DesignsystemtoretrievepartsinformationfromcircuitboardCAD designanddevelopapartsorderingsystembasedonexpectedvolumes. PickandPlaceAutomation AutomaticallyprogramICinsertionmachines.Developsystemto determineicinsertionorder,generatemachineinstructions,anddownloadprogramto machine. DesignedanddevelopedPDP 11operatingsystemanddevicedriversforembeddedcontrollersand videosubsystems. Enhancedhigh speeddecnetdriversforsynch,asynch,andparallelcommunications. Designedanddevelopeddiskfirmwareanddriversforfloppyandwinchesterdisks DevelopedandenhancedvideocontrollerfirmwareandlayeredgraphicssystemforPRO 350. DevelopedComputerTelephonyIntegration(CTI)productfortelephoneansweringmachine. IvanZatkovich Page5