Introduction to Management Information system



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Introduction to Information system By- Umakant Mishra, Bangalore, India umakant@trizsite.tk, Contents 1. What is MIS...1 2. The Source of MIS data...2 3. Difference between MIS and of Information System...2 4. Characteristics of MIS...3 5. Benefits of MIS...4 Reference...4 1. What is MIS A Information System (MIS) is an information system that is intended to be used by the higher management of an organization. The MIS generally collects summarized data from different departments or subsystems of an organization and presents in a form that is helpful to the management for taking better decisions for the organization. The meaning of MIS is well represented by the three it consists. the information system is built for management and not for the operational staff. Information System - an information system that takes care of sourcing, organizing and managing the required data and presenting in the desired formats that may be useful in a context and for a purpose.

2. The Source of MIS data MIS data is generally summarized from the day-to-day operational data of the organization. Most part of the MIS database is collected from different subsystems of the organization. The subsystems may be Human Resource System, Production System, Finance System, Sales System, Project System etc. Servers Computers Information System Human Res. information Production Sales and Marketing Subsystems of MIS Project information Other subsystems Information The above illustration shows how the critical management information flows from every unit of organization to a centralized management information system. It will be interesting to note that there can be some management information from the information management unit to the management information system too. Some types of MIS data are also collected from sources external to the organization, such as competitors data, which may be obtained from different websites in the Internet. 3. Difference between MIS and of Information System of Information System is same as Information System. This refers a system of managing information. Although by definition an Information System is not necessary to adopt computerize the data, with the advancement of computing industry and popularity of computers,

computerization has become an integral part of any information management system. Information System is different from of Information System or Information Systems. While information management can be for any purpose, MIS is meant for only the higher level managers. Hence in once sense MIS is a part or subset of an organizational information system. The information system of an organization may contain other information systems like financial information system (such as payroll etc.), sales information system (such as daily sales) etc. In those sense regular financial transactions, sales transactions etc. are not MIS. They fall into the category of transaction processing system. We will discuss the difference between MIS and other information systems in a separate article. 4. Characteristics of MIS MIS is linked to a business and intended for the top-level management of the organization. It is different from the operational information which deals with day-to-day activities of a business and different from personal information which is meant for personal use of an individual. The structure of MIS depends on the structure and procedures of the organization. Every organization may not have the same concept of sales, clients or projects. The MIS system is dependant on the nature of organization or business. As the projects, activities and targets can be different for different organizations the structure and output of MIS can vary accordingly.

Generally the volume of data in MIS is smaller compared to other information systems in the organization. The inputs of MIS data is obtained from different subsystems or departments of the organization. 5. Benefits of MIS Information is key to decision making. As a manager is necessary for managing a business or organization, an MIS is necessary for the manager. The managers can take right decisions only if the appropriate information is available to them. If the critical information is not available or available in a half hazard or confusing format then the manager may fail to take an appropriate decision at the right time. Thus a well-organized MIS has the following benefits. Facilitate easy access of critical/ regularly used data to the people in management. As the required information is well organized and quickly available to the management it increases the decision making potential of the management. Quick availability of up-to-date information facilitates better planning, monitoring, and communication. It not only helps taking quick short-term decisions (because of quick availability of critical data), but also helps taking long-term decisions and strategic planning. Helps standardization- As the MIS is extracted from different divisions of the organization, any incompatibility that may be found in different formats/procedures are abstracted. Any incompatibility of lower level operational data is aggregated and standardized in MIS. A good MIS obviously improves management efficiency, operational efficiency, employee productivity, project performance and customers /donors satisfaction. A more effective management yields better competitive advantage. Reference 1. Robbins, Organizational Behavior, Prentice Hall of India 2. Kroenke and Hatch, Information Systems, 3rd Edition 3. Robert G. Murdick, Joel E Ross and James R Claggett, Information Systems for Modern, PHI, 1996

4. Gorry and Morton, A framework for Information systems, http://archive.org/details/frameworkformana00gorr 5. Laudon and Laudon, Information Systems,