C O M P A N Y P R O F I L E

C O M P A N Y P R O F I L E

C O M P A N Y H I S T O R Y The synergies of applicable fields of knowledge lead to a joint venture between business partners The company is established in 2008 to offer consulting services in corporate controlling and internal auditing, based on Business Intelligence software as a service In 2009 the company expands consulting services to Hotel Management The entry of new partners from the field of hospitality (Management and Sales) leads to further capitalization of the company in 2013 The primary focus is on market leadership and staying up to date in all fields of expertise of the company and its partners

F I E L D S O F W O R K HOTEL MANAGEMENT SERVICES Hotel Management under agreement with owner/lender/franchise Partners Hotel operations consultancy to distressed properties Process analysis, internal operations audit and benchmark positioning IT support and hosting BUSINESS INTELLIGENCE AND FINANCIAL SERVICES Full scale Controlling Complex Business Intelligence System with real time reporting or scheduled issued reports Accounting services Tax advice and optimization

H O T E L M A N A G E M E N T Full implementation of USALI (Uniformed System of Accounts for the Lodging Industry, 10th Edition) and consequential departmental reorganization Implementation of BI services and real time reporting according to USALI principles Optimization of all work processes and individual responsibilities of departments, employees and management Property maintenance and investment planning IT system integration IT hosting Control and execution of accounting services to allow seamless accordance with both USALI and Slovene Accounting Standards

H O T E L M A N A G E M E N T - S A L E S Immediate effect of sales with partial outsource of sales to the City Hotel Ljubljana A full optimization of on-line sales channels to around 30% of all sales A review of all contract partners Transition to the Best Available Rate sales principle IT Channel Management implementation to cover a multitude of sales channels Strategic on-line positioning of sales to cover mainstream and niche channels Implementation of own web-site with a booking engine linked into the hotel IT system, without third party fees and commissions AdWords marketing strategy review Pro-active use of BI and forecasting as a sales enhancement tool

B U S I N E S S I N T E L L I G E N C E A N D C O N T R O L L I N G Controlling as and outsourced service to SMEs SMART Goal budgeting, strategical and operational planning Control and Internal Auditing (real-time control, effectivity based auditing and accounting due diligence) Discrepancy Analysis (to eliminate cause, based on prevention of reported consequences) Reporting (management reports and quick view graphical dashboards) BI System support Automated system of reports with an integrated database from separate data input systems On-line report access via web or mobile platforms

T E A M B I F I N Mag. Tjaša Telič Goršič (Controlling, Finance) Luka Kukec (internet sales, IT implementation and support) Mag. Jani Pušenjak (Business Intelligence System) Peter Sušnik (Hotel Management, property operations, maintenance and investment analysis) Tina Možina (Sales and Marketing) Erica Slama (Accounting, Tax consulting) Mag. Mateja Jamnik (Business Intelligence System) City Hotel department managers (Housekeeping, Front Desk, Food & Beverage)

R E F E R E N C E S CITY HOTEL LJUBLJANA Revenue and Profit growth even in recession Emphasis on positive Cash Flow Debt service at a rate of greater than 25% of gross total revenue Highest rated company in class, based on liquidity and supplier payment HOTEL MARITA PORTOROŽ Reopening process achieved in one month Full operation reorganization and a service quality improvement Highest sales increase in Portorož hotel market in 2013 A substantial increase in customer satisfaction ratings on both Trip Advisor and Booking.com CMT Collegium Mondial Travel d.o.o. Management reporting Financial consulting and tax services KOMPAS d.d. Internal audit and Controlling implementation Development and Implementation of one of Slovenia s largest in-house IT systems S&T Slovenija d.d. Management of the BI Department for largest clients

Contact: BIFIN d.o.o. Parmova ul. 14 SI-1000 Ljubljana www.bifin.si info@bifin.si +386 41 600 601 (tjasa@bifin.si) +386 41 779 491 (luka@bifin.si) +386 41 690 930 (peter@susnik.si)