LISANDRA R. CARMICHAEL CURRICULUM VITAE

LISANDRA R. CARMICHAEL CURRICULUM VITAE University of North Florida Jacksonville, Florida 32224 Email: l.carmichael@unf.edu Website: lisandrarcarmichael.com EDUCATION Doctoral Candidate - Aug 2011 to present, Florida State University - Tallahassee, Florida Major: Information Studies Research Interests: Academic Library Leadership and Succession Planning and Management Programs Broadband Adoption and Deployment in Rural Communities and Libraries Academic Library Spaces and Services to Constituents M. L. I. S. - 2002, University of Missouri-Columbia, Missouri - ALA Accredited Program Major: Information Science and Learning Technologies (Library Science) B. A. - 1980, University of Puerto Rico - Rio Piedras, Puerto Rico Major: Liberal Arts, Minor: Aerospace Science PROFESSIONAL LIBRARIAN EXPERIENCE Director of Public Services Associate Librarian University of North Florida, Jacksonville, Florida; May 2013 to present Provide strategic leadership and oversight for the library s Public Services Division; including Instruction, Research, Access Services, Resource Delivery, Media, Periodicals, Government Documents, Distance Learning and Faculty and Student Outreach. Ensure the library offers excellent quality service while meeting the current needs and anticipating future directions of the user community. Apply best practices and monitor trends in areas related to assessment, instruction, collection management, and user services. Supervise 7 library faculty and 14 staff. University project manager for the Library Commons project. The University of North Florida Library supports the research, teaching, and learning objectives of approximately 16,200 students and 569 faculty. Associate Dean of University Libraries - Associate Librarian University of West Florida, Pensacola, Florida; Nov 2009 - Jan 2010 & Aug 2010 - Jul 2011 Provided staff the resources they needed to meet library users current and projected future needs. Participated in the libraries strategic planning. Managed the Libraries annual operating budget of 3.3 million in coordination with the library management team. Established collection development policies and procedures. Oversaw personnel issues including the hiring, training, and mentoring of librarians and staff. Assisted the Dean of Libraries with all matters related to the administration and management of the libraries. The University of West Florida (UWF) Libraries support the research, teaching, and learning objectives of approximately 12,500 students and 1,850 faculty and staff.

Interim Dean of University Libraries - Associate Librarian University of West Florida, Pensacola, Florida; Feb - Jul 2010 CARMICHAEL, L. R. 2 Led the UWF Libraries in the fulfillment of their mission during a transitional period. Articulated a strategic vision and advocated for the libraries within the university community and the community at large. Supervised 39 FTE and managed an annual operating budget of 3.3 million. Administered the Libraries services, collections, information technology, and facilities under the supervision of the University Provost. Head, Circulation Department Assistant/Associate Librarian University of West Florida, Pensacola, Florida; Sep 2006 - Oct 2009 Developed the department s annual objectives, and compiled and wrote annual reports. Ensured quality control of services including circulating library materials, processing print and electronic course reserves, preparing intercampus loans, billing of overdue materials, managing 100 study carrels, lending computing equipment, and maintaining the circulating collections. Responsible for the maintenance and preservation of the collections in the three libraries. Hired, trained, evaluated, and supervised eight FTE staff and approximately 30 student assistants. Coordinated operations between the libraries and the Florida Center for Library Automation (now FLVC). Head, Access Services Department and Reference Librarian - Librarian II University of Missouri-St. Louis, Thomas Jefferson Library; Jun 2004 - Sep 2006 Managed the departmental activities and supervised staff in all the units in Access Services including Circulation, Reserves, Stacks Management, Interlibrary Loan/Document Delivery, and Courier Services. Maintained the library web pages related to the department. Worked concurrently in the Reference Department on regularly scheduled desk shifts, teaching students, and serving as subject liaison. Oversaw copyright compliance in the Interlibrary Loan and Reserves units. Hired, trained, evaluated, and supervised 10 staff and 30 to 40 student assistants to meet the educational and research needs of faculty, staff, and 16,000 students by providing ease of access to the libraries facilities, materials, and resources. Reference Librarian and Research Consultation Program Coordinator - Librarian I University of Missouri-St. Louis, Thomas Jefferson Library; May 2002 May 2004 Provided research assistance and library instruction; compiled statistical data; created library guides; participated in outreach, marketing, and other library initiatives. Administered the libraries online and in-person Research Consultation Program. Supervised five student assistants. ADDITIONAL WORK EXPERIENCES University of Missouri-St. Louis, Thomas Jefferson Library 2000-2002, Government Documents Assistant, Reference Department - Library Assistant II 1997-2000, Supervisor of Lending, Interlibrary Loan Department - Library Assistant I Various School Districts in Saint Claire County, Illinois 1994-1997, Elementary and Middle School Substitute Teacher United States Air Force 1980-1989, Air Weapons Controller, Command Post Controller, and Executive Officer Held the rank of captain and a top secret security clearance

UNIVERSITY TEACHING CARMICHAEL, L. R. 3 Florida State University, School of Information - Teaching Assistant Management of Information Organizations LIS 5408, summer and fall 2012, and spring 2013 Course Description: Introductory course in management of information organizations within a variety of organizational contexts. The course is designed to develop a conceptual framework for integrating fundamental management concepts, principles, policies, theories, and practices into an effective personal management process that relates to information organizations of the 21st century. This is a required course for all students in the MLS program and each class consisted of approximately 50 students. UNIVERSITY RESEARCH University of North Florida, Thomas G. Carpenter Library - 2013 - present Student/Faculty Campus Life Survey 2013/14 & 2014/15 - Wrote survey questions used in the university-wide survey to assess faculty and student satisfaction with library services and resources. In collaboration with department colleagues, analyzed data and presented findings to library faculty and staff; results were used to improve and/or add library services, resources, and programming. User Satisfaction Survey Fall 2013 Created and conducted a survey to explore library users satisfaction with new collaborative study neighborhood in the library; the data were used to inform future decisions about student preferences and needs for the Library Commons project. Library Instruction Survey 2013 Collaborated with Instruction Librarians to develop pre- and post-tests of nine bibliographic instruction sessions taught at the library. The data were used by the instruction team to improve teaching methods and create a LibGuide for use with entrylevel English classes. Florida State University, School of Information - Research Assistant Information Use Management and Policy Institute, Jan Aug 2012 The mission of the Institute is to develop and implement applied research and policy studies that improve the quality, effectiveness, and productivity of individuals and organizations' use and management of information resources and services. Created a survey to learn about teacher s perceptions of the Florida Electronic Library, a service provided by the Florida Division of Library Services. Assisted with the creation of two online training tutorials for community members in support of the Florida Rural Broadband Alliance. Analyzed data and with a team wrote the final report of the Indiana Public Libraries e-government services provision study. Institute for Information Management and Scientific Communication, Aug Dec 2011 The Department of Defense (DOD) awarded a $17 million federal grant to the Florida State University and the Denver Veterans Affairs Medical Center to establish the DOD Military Suicide Research Consortium (MSRC) with the purpose of implementing a multidisciplinary research approach to suicide prevention. Incorporated current design and research elements in the MSRC internationally used website to enhance scholar s and physician s abilities to effectively locate and use the data collected. Searched the internet, databases, and other sources for information about veterans and suicide and PTSD; summarized materials and added them to the repository.

PUBLICATIONS CARMICHAEL, L. R. 4 Refereed Journal Articles Mosley, P., Alderman, J., & Carmichael, L. R. (2015) (accepted for publication). Making it fit: Reshaping library services & spaces for today's students. Journal of Access Services. Carmichael, L. R., McClure, C. R., Mandel, L. H., & Mardis, M. A. (2012). Practical approaches and proposed strategies for measuring selected aspects of community-based broadband deployment and use. International Journal of Communication, (6), 2445-2466. Funded Research McClure, C. R., Mandel, L. H., Guenther, D. M., Carmichael, L. R., & Spears, L. I. (2012). Describing Indiana public library e-government services, costs, and benefits: An exploratory study (Final Report). Retrieved from Information Use Management Policy Institute website: http://www.ii.fsu.edu/research/projects/2011- Project- Details/Describing-Indiana-Public-Library-E- Government-Services-Costs-and-Benefits-An-Exploratory- Study- FINAL-REPORT. Poster Carmichael, L. R., & Spears, L. I. (2013). A proposed broadband readiness index for community anchor institution leaders. Scholarship in Action, Data, Innovation, and Wisdom - The iconference; Fort Worth, Texas. PRESENTATIONS Invited Presentations Atilano, M., Carmichael, L. R., & Silvers, C. (2015, Aug). Stop, collaborate, and listen: Identifying partnerships to strengthen your library's relevance in the community. A workshop at the Northeast Florida Library Information Network; Jacksonville, Florida. Carmichael, L. R., Atilano, M., Mosley, P., Silvers, C., & Kucsak, M. (2015, Sep). Connect, explore, soar: Innovative technologies and services in library learning commons. A webinar at the Northeast Florida Library Information Network; Jacksonville, Florida. Breitbart, J, Carmichael, L. R., Chan, K., Morris, S., & Rivera, K. (2013, Apr). Meaningful broadband adoption. A panel presentation at the National Conference for Media Reform; Denver, Colorado. Other Presentations Race, S. F., Carmichael, L. R., & Silvers, C. (accepted for Mar 2016). Why not play ball? When athletes and librarians play together, everyone wins. A panel presentation at the Florida Library Association; Daytona, Florida. Carmichael, L. R., Newton, L., & Weiss, S. (accepted for Mar 2016). There s no stopping us now, Why systematic staff training keeps the organization moving forward. A panel presentation at the Florida Library Association; Daytona, Florida.

CARMICHAEL, L. R. 5 Carmichael, L. R., Atilano, M., Mosley, P., Silvers, C., & Kucsak, M. (2015, May). Connect, explore, soar: Innovative technologies and services in library learning commons. A panel presentation at the Florida Library Association; Orlando, Florida. Atilano, M., Carmichael, L. R., & Silvers, C. (2015, May). Stop, collaborate, and listen: Identifying partnerships to strengthen your library's relevance in the community. A panel presentation at the Florida Library Association; Orlando, Florida. Carmichael, L. R. (2014 & 2015). The Library Commons at the Thomas G. Carpenter Library. Multiple presentations, from different perspectives on various issues related to the renovation and repurposing of library spaces in support of building student collaborative study areas. University of North Florida, Jacksonville, FL. These different presentations were held in various locations at the university and the audiences included: Vice President and Chief of Staff Vice Presidents of Academic Affairs, Vice President of Admin & Finance, & CIO UNF Deans Council UNF Associate Deans Council University Technology Committee (two presentations) Library Leadership Council Library Faculty Advisory Committee Florida Association College and Research Libraries Meet-Up Art Department Faculty Library Faculty (two presentations) Library Staff (two presentations) Carmichael, L. R. (2013, October). Pubic Services and the Library Collaborative Study Neighborhood. A presentation to the Library Leadership Council at the Thomas G. Carpenter Library, University of North Florida; Jacksonville, Florida. Carmichael, L. R. (2013, February). The future of Public Services in academic libraries. A presentation at the Thomas G. Carpenter Library, University of North Florida; Jacksonville, Florida Carmichael, L. R., Uzwyshyn, R., & Kamerman, J. (2010, June). The SkyLab at UWF: A technology, information literacy, multimedia and media conversion center. A presentation at the Academic Learning Spaces Invention, (Re) invention and Innovation Conference at the Alumni Center, Florida State University; Tallahassee, Florida. Carmichael, L. R., & Shay, L. (2008, May). UWF Libraries materials budget 2008-2009. A presentation to the University President and University Divisions Faculty at the Conference Center, University of West Florida; Pensacola, Florida. Carmichael, L. R. (2008, April). Copyright and course reserves at the UWF Libraries. A presentation for the UWF Library Advisory Committee at the John C. Pace Library, University of West Florida; Pensacola, Florida. Carmichael, L. R., & Keith, E. (2008, July). Lessons learned from the National Conference on Race and Ethnicity in Orlando. A presentation at the John C. Pace Library, University of West Florida; Pensacola, Florida.

REVIEWER for CONFERENCE PRESENTATIONS CARMICHAEL, L. R. 6 iconference 2014- Reviewed four Notes submissions and made recommendations about their inclusion in the conference program - 2014. GRANTS AWARDED Carmichael, L.R. and Baldwin, D. (2013). Co-PIs Library Commons. Awarded 1.9 million to create a library commons in the Thomas Carpenter Library. Thomas G. Carpenter Library, University of North Florida; Jacksonville, Florida. Carmichael, L. R, (2011). PI - Systemic Technology Project Grant. Awarded, $36,496.97 for 16 Dell OptiPlex 980 PCs w/ 22 inch monitors; and tables and chairs. John C. Pace Library, University of West Florida; Pensacola, Florida. Ziegler, A. & Carmichael, L. R. (2011). Co-PIs - Systemic Technology Project Grant. Awarded $32,075.94 to purchase 25 Dell Latitude E6410 advanced laptops. John C. Pace Library, University of West Florida; Pensacola, Florida. Carmichael, L. R., Uzwyshyn, R., Low, D., Kamerman, J., Williford, P., & DeBolt, D. (2010). Co-PIs - Systemic Technology Project Grant. Awarded $167,933.00 for the SkyLab Project, a Technology and Information Literacy, Multimedia, and Media Conversion Center. John C. Pace Library, University of West Florida; Pensacola, Florida. Carmichael, L. R. (2010). Provost s Office. University of West Florida. To support the renovation of the fifth floor of the John C. Pace Library - awarded $30,000. Pensacola, Florida. Shay, L. & Carmichael, L. R. (2010). Co-PIs - Technology Project Grant. Awarded $73,967 to purchase the Cambridge ebook Collection. John C. Pace Library, University of West Florida; Pensacola, Florida. MAJOR PROFESSIONAL DEVELOPMENT and AWARDS UNF Presidential Excellence Award - USPS/Out-of-Unit Faculty Award - 2015 University of North Florida, Jacksonville, Florida The Honor Society of Phi Kappa Phi - Apr 2013 Florida State University; Tallahassee, Florida Esther Maglathlin Doctoral Research Fellowship Aug 2012 Sponsored by the College of Communication and Information, Florida State University Florida State University Program for Instructional Excellence, P.I.E. Certificate, Aug 2011 Sponsored by the Graduate School at Florida State University, Tallahassee, Florida Sunshine State Library Leadership Institute Nov 2009 - Jul 2010 Sponsored by the Florida State Library, Cocoa and Tallahassee, Florida Institute for Academic Leadership, Department Chairpersons Workshop, 2007 & 2008 Sponsored by Florida State University, Howey-in-the Hills, Florida

PROFESSIONAL SERVICE CARMICHAEL, L. R. 7 State Level Florida Library Association, Florida Scholarly Communication SIG, 2015 to present Florida ACRL, Student Scholarship Committee, 2015 to present NEFLIN Leadership Interest Group, Member, 2014 to 2015 Florida Library Virtual Campus, Alternate Council Member 2013 to present Council of State University Deans of Libraries - UWF Libraries, 2010 Board Member, Florida Center for Library Automation, 2010 Florida Statewide U-Borrow Task Force, 2008-2010 Florida Statewide Storage Facility Task Force, 2007-2009 Access Service Subcommittee - UWF Representative, 2006-2010 Florida Annual ILL/Circulation Conference Steering Committee Member, 2006 University of North Florida University Level Library Learning Commons Project Manager, 2013 to present Faculty Affairs Committee, Member, 2014 to present Associate Provost Search Committee, Member, 2014 University of North Florida Library Department Level Library Commons Committee, Chair, 2013 to present Library Staff Service Award Committee, Chair, 2013 Library Promotion Committee, Member, 2013 to 2015 Resource Description Librarian Search Committee Member, 2014 Florida State University University Level University Libraries Graduate Advisory Board Member, 2012-2013 University of West Florida - University Level SACS Fifth-Year Interim Report, Team Member, 2010-2011 Provost s Student Technology Fee Committee, Committee Member, 2010-2011 President's Award in Diversity Leadership Committee Member, 2010-2011 John C. Pace Symposium Series at UWF, Committee Member, 2010-2011 Provost s Deans Council, Member of the Council, 2009-2010 President s Extended Cabinet, Member of the Extended Cabinet, 2009-2010 United Way Campaign, University Chair, 2009 Information Technology Policies Advisory Committee, Member, 2009-2010 Facilities Planning Committee, Committee Member, 2009-2010 Chair Search Committee, UWF Dean of University Libraries, 2008-2009 Faculty Senate, Ex-officio Senator, 2008 Growth and Development Committee, Committee Member, 2007-2010 Community Outreach Service Excellence Team, Committee Member, 2007-2008 Provost Search Committee, Committee Member, 2006 & 2007 University of West Florida Libraries - Department Level Project Manager- Information Technology Grants, 2010-2011 Chair Search Committee - Head of Circulation, 2010 Chair Collection Development Committee, 2009-2011 Chair Staff Task Force, 2008-2011 Chair Library Faculty Council, 2008 2009 Secretary Library Faculty Council, 2007-2008 Chair Search Committee - Billing Coordinator, 2008

CARMICHAEL, L. R. 8 Search Committee - Emerald Coast Campus Librarian, Committee Member, 2008 Chair Search Committee - Supervisor of Circulation, 2007 Website Advisory Committee, Committee Member 2007-2008 ADA Coordinator for the Libraries, 2006-2008 CICS and Work Station Manager, 2006-2010 Library Strategic Planning Task Force, Member, 2006-2011 Dean s Advisory Group, Member, 2006-2009 Chair Hurricane Preparedness Team, 2006 2008 University of Missouri-St. Louis Libraries- Department Level Chair Library Services and Policies Committee, 2005-2006 Library Renovation Committee, Member, 2005-2006 Library Survey Committee, Member, 2004 2006 PROFESSIONAL MEMBERSHIPS American Library Association (ALA), 2002 - present Association for Information Science and Technology (ASIS&T), 2012 - present Association for Library and Information Science Education (ALISE), 2011- present Association of College and Research Libraries (ACRL), 2002 present Florida Library Association, 2012 - present REFORMA, 2002-2006 Special Library Association (SLA), 2002-2006 ADDITIONAL LANGUAGE Spanish - expert level in writing, reading, and speaking OTHER PROFESSIONAL and COMMUNITY SERVICE ENGAGEMENTS Florida Association College and Research Libraries (FACRL) Meet-Up, Apr 2015 Held at the Thomas Carpenter Library at UNF in Jacksonville, Florida. Helped to plan and organize the regional meet-up - a first of its kind event. Internship Field Supervisor - MLS student Kaleen Marquis, University of South Florida, spring 2014 Kal s major project consisted of evaluating the Reference Collection and making suggestions for materials that should be kept, moved to the general collection, or weeded. The Shelter Board Member and Chair of Personnel Committee, Tallahassee, Florida, 2011-2012 The Shelter is a homeless shelter open 365 days to provide a temporary shelter to homeless in the Big Bend area. Escambia County United Way Champaign Cabinet - Co-chair of Education, 2010-2011 Met with local university and college presidents and K-12 principals to garner support for the United Way campaign at schools in northeast Florida. UWF Chair of the Escambia County United Way Champaign, Pensacola, Florida, 2009-2010 Exceeded the UWF President s goal by $12,315 and employee participation goal by 75%. Learn to Read of Northwest Florida Instructor - Pensacola, Florida, 2008-2009 Taught adults literacy skills and math to students preparing to take the GED exam.

CARMICHAEL, L. R. 9 UWF Festival on the Green Judge - Pensacola, Florida, 2007-2010 Judged entries by local artists at the craft fair held as part of the festival, selected first, second, and third prize winners, and awarded monetary prizes and ribbons. Toy for Tots UWF Campaign Volunteer - Pensacola, Florida, 2006-2010 Collected new toys at the libraries for distribution as Christmas/Holiday gifts to children in the Pensacola community. Kaps for Kids, UWF Campaign Volunteer - Pensacola, Florida, 2006-2010 Encouraged UWF employees to support the Ronald McDonald House by donating time and/or funds to this charity.