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News from Training programmes 1. Technical Management Training 2. Leadership Training 3. Communication SkillsTraining (Corporate) 4. Language Training 5. Technical Training 6. Safety Training 9 October 2014 TEC Meeting 1

Learning & Development Technical Management Training HR-L&D V. Perez-Reale 9 October 2014 TEC Meeting 2

TECHNICAL MANAGEMENT: NEWS Revised Sub-categories aligned with CCM Finance & Procurement Procurement and Contract Managing Training on Supplies Procurement and Contract Managing Training on Industrial Services (under review) HR & Services Dealing with Media questions! Introduction to Knowledge transfer tools Selecting the Best person for CERN Managerial Introduction to BPMN a process modelling (under review) Maintenance Management Managing by Project: GDPM (new provider; Stephen Rietikler, November AG PMI Project Management CAPM/PMP exam preparation (Exam is done via external training request) Project Engineering Project Scheduling & Costing Quality Assurance Risk Management 9 October 2014 TEC Meeting 3

Learning & Development Leadership Training HR-L&D P. Goy 9 October 2014 TEC Meeting 4

CDP - INTERNAL PROCESSES FOR SUPERVISORS Project overview: Phase1: E-learning modules & workshop Phase 2: Ref. guide with detailed info Purpose : - Positioning supervisory role - Essential introductory information for newly appointed supervisors A welcome initiative in 2015! IT TOOLS for Supervisors (5) Financial Management (4) CERN as an organization (1) Subject matter experts are responsible for the content People Management (3) People Management (2) Benefits: - Meet real needs (CERN + superv.) - Pragmatic & Flexible toolkit - No cost for Depts Method: - Webinar series (30 mns each) - One day workshop 9 October 2014 TEC Meeting 5

Learning & Development Personal Development & Communication Training (Corporate) HR-L&D P. Goy 9 October 2014 TEC Meeting 6

NEW COMMUNICATION SKILLS TRAINING Target population Open to all Corporate for new staff only Workshop 1: Workshop 2: Communication: Science or Art? 1 day Facilitating Impactful Communication in a cultural Diverse Workplace 1 day Provider: Regis Gobe, Jose Santos, SWISSNOVA, Geneva Cost: 350.-CHF/person/workshop 9 October 2014 TEC Meeting 7

COMMUNICATION TRAINING (CORPORATE) Target population Open to all managers Corporate for new supervisors Communication Skills for Supervisors Format: 2 days Provider: Katelijne Bleukx, ADVENTUS, Brussels Cost: 950.-CHF/person 9 October 2014 TEC Meeting 8

Learning & Development Language Training HR-L&D Kerstin Fuhrmeister 9 October 2014 TEC Meeting 9

LANGUAGE TRAINING Cours d intégration Obligatoire à partir du 1 er janvier 2015 Objectif Groupes visés Niveau CECR Durée et délais S intégrer au sein de l Organisation ou de la zone locale Nouveaux titulaires et boursiers A 1 Dans les 24 mois suivant l arrivée Call for tender : Information qu une école a été choisie. Information sur les méthodes que nous proposerons; par contre je préfère de ne pas aller trop dans le détail, peut-être discuter avant avec supercomm comment cela se déroulera. 9 October 2014 TEC Meeting 10 Organisation prochain trimestre :

LANGUAGE TRAINING Cours d intégration Ouverture de 6 cours depuis septembre Proposition des horaires Préférence pour option avec 3 cours par semaine 9 October 2014 TEC Meeting 11

LANGUAGE TRAINING Résultat appel d offre et organisation prochain trimestre Contrat avec Paroles arrive à son terme Reconduit pour 6 mois, jusqu à fin décembre 2014 Approbation d une nouvelle école par FC septembre 2014 Cours proposés à partir de janvier 2015: Cours d intégration Cours général & professionnel Cours spécifique Cours à distance (elearning, téléphone, skype, etc.) Introduction d un délai pour les inscriptions 9 October 2014 TEC Meeting 12

Learning & Development Technical Training HR-L&D M. Lahchimi, E. Stern, V. Perez Reale 9 October 2014 TEC Meeting 13

News TECHNICAL TRAINING Regular Courses Irregular Courses New Courses Session Calendar No sign up button Shown or non-shown Individual training requests through-out the year MARS Learning Needs Inventory Session Calendar for regular trainings is being put in place. Please advise participants to check session date in cta.cern.ch and create training request. Very good feedback from DTOs and departments on delivery (time and quality) of new trainings: 10 new tailored made trainings requested on different areas (Sept-Dec 14) Software Packages: New features Sharepoint 2013 (10 Nov 14 EN & FR sessions) https://cta.cern.ch/cta2/f?p=110:9:209393472347454::::x_status,x_course_id:d,4933 9 October 2014 TEC Meeting 14

Office Software & ECDL Certification Meeting with DTO s 16/09/14 and 24/09/14 (EN, FP, HR, PF, PH) https://indico.cern.ch/event/341442/ 1. Office Software course statistics (2010-2014) Continued need for Microsoft Office training and Drupal Site Editing (for non-it population) Increasing need for customised Individual and Group training addressing specific issues 2. ECDL Certification statistics (2010-2013) CERN ECDL test centre since 2004 ECDL restructures certification programme + introduces new platform L&D evaluation of ECDL certification

Overview and Discussion Overview 2010-2013: 21 ECDL Participants (All Departments) Average preparatory training cost 800 CHF (range 0-1400 CHF) ECDL Certification cost 384 CHF (not including Test Centre fees) Additional costs for Test Centre fees, tester certification, technical support Certification sometimes spread over + 2 years 2% of total category 5B enrol for ECDL certification Discussion Departmental practices for Office Software training and ECDL Certification? Varied External certification most flexible and cost / resource effective? Yes Interest for specific ECDL preparatory courses? (Requiring sound base knowledge). No ** Ongoing certifications solution will be disucussed with concerned Departments (PH & FP)

Decisions Microsoft Office training: General courses maintained and adapted to evolving needs. Fewer sessions at set dates. Continued Individual and Group training to solve specific issues and to increase productivity. ECDL Certification: Offered as External Training at IFAGE 9 October 2014 TEC Meeting 17

Learning & Development Safety Training HR-L&D I. Cusato 9 October 2014 TEC Meeting 18

Welcome to 2 Fellows Lars APRIN Manuel BOUZAS REGUERA 9 October 2014 TEC Meeting 19

DGS-SEE-ST section From April 1st, Safety Training is a section (DGS-SEE-ST) within HSE Unit: Christoph BALLE (section leader) Isabelle CUSATO (administrative assistant) Marion THYES (administrative assistant) Lars APRIN (fellow) Manuel BOUZAS REGUERA (fellow) Jean-Philippe MALIVERT (technician) Florent ODDOZ (technician) 9 October 2014 TEC Meeting 20

Safety Training Centre BE Department will make a contribution of 50,000- CHF 9 October 2014 TEC Meeting 21

Safety Training Centre 2 technicians always present at the Centre New shuttle stop Florent ODDOZ and Jean- Philippe MALIVERT 9 October 2014 TEC Meeting 22

Safety Training Centre 9 October 2014 TEC Meeting 23

E-learning courses on SIR New e-learning course: Portable ODH Detector layout navigation audio animation based on PowerPoint upload of new courses in agreement with Safety Training, only. 9 October 2014 TEC Meeting 24

Beamline for Schools (Safety Day) 9 October 2014 TEC Meeting 25