About CatholicCare Serving the whole community... CatholicCare
2 About CatholicCare
Contents About CatholicCare...5 Ageing, Dementia and Disability...7 Employment, Training and Support Services...8 Family Services...9 Children and Youth Services...10 St Patrick s Business College...11 Access Programs Australia LTD...12 How can you make a difference?...14 CatholicCare Foundation...15 About CatholicCare 3
4 About CatholicCare
About CatholicCare CatholicCare is the official welfare arm of the Catholic Church in the Archdiocese of Sydney. As an instrument of Christ s liberating presence in the world, CatholicCare provides for the social and emotional wellbeing of communities, families and individuals. We operate at 23 sites across metropolitan Sydney from Neutral Bay to Liverpool including the Sutherland Shire, and deliver over 100 programs in the areas of: Ageing, Dementia and Disability Care. Employment, Training and Support Services. Family Services. Children and Youth Services. St Patrick s Business College. In accordance with our Vision, CatholicCare promotes the dignity, equality and participation of persons through approximately 280,000 occasions of service during the year. The work of CatholicCare is guided by the Catholic tradition of compassion and concern for social justice. Our role is to facilitate the development of individuals, families and communities most in need, through quality services, research and advocacy. Our services include family and relationship counselling; counselling for drug, alcohol and other dependencies; parenting and family support; school counselling; mediation and conciliation; marriage preparation; foster care and adoptions; services for children and young persons at risk of physical or emotional harm; employment services and training for people with a disability; St Patrick s Business College; supported accommodation; respite services; services for the aged and people with a disability and their carers. The services provided by CatholicCare are inclusive of the whole community regardless of circumstance, ethnicity, religion, economic situation, age, gender or ability. CatholicCare is a member of Catholic Social Services Australia. About CatholicCare 5
Our Mission CatholicCare is the official welfare agency of the Catholic Church in the Archdiocese of Sydney. The mission of the Agency, as an instrument of Christ s liberating presence in the world, is to provide for the social and emotional well being of the communities, families and individuals living in the Archdiocese. Our Vision CatholicCare s Vision is for a society in which there is full recognition of individual rights and responsibilities, a society that promotes the dignity, equality and participation of all its people. Our Values Human Dignity and Worth. Commitment to Justice. Integrity. Accountability. Excellence. Accessibility. CatholicCare s values define the way that our people relate to the community, clients and to each other as managers, staff and colleagues. Our Strategic Plan 2009-2011 1 Advancing CatholicCare s mission. 2 Putting those we serve first. 3 Innovating and responding to opportunities and needs. 4 Creativity in meeting organisational challenges. 6 About CatholicCare
Ageing, Dementia and Disability Care CatholicCare s Ageing, Dementia and Disability Care focuses primarily on the delivery of services to frail older people including those living with dementia, a disability and their carers. Our services are tailored to meet individual needs, support client choice, provide access to community resources and independent living. We offer affordable services that are responsive to the cultural, religious and spiritual context of the client. Our programs provide support to clients experiencing varying levels of emotional, physical and intellectual disability. There are four program areas: Supported Accommodation Services. Aged Care Services. Carer Support Services. Respite Care Services. CatholicCare s Ageing, Dementia and Disability Care s ideals are to provide continuity in care, prioritised access and service flexibility through a client centred strengths based model of care. Each client receives a holistic assessment, culturally sensitive information to assist with making an informed decision about the type and nature of care best suited to their needs. An individual care plan is developed with each client with input from family, carers, advocates and other relevant service providers. This plan is regularly reviewed and adjusted to meet changing needs. Contact Details Level 2, 45 47 Scott Street Liverpool NSW 2170 p. 02 8778 4222 f. 02 8778 4200 About CatholicCare 7
Employment, Training and Support Services CatholicCare s Employment, Training and Support Services (ETSS) is committed to joining individuals on their journey to fulfill their potential and embrace life s opportunities. We do this by providing a range of employment, training and support services with an emphasis on individualised support, local solutions and improving the quality of life of each job seeker and client. Our services include: Local Employment and Training Solutions (LETS): An employment services provider under the Jobs Services Australia network. In partnership with CentaCare Wilcannia Forbes LETS will provide a range of integrated services and local solutions to employers and job seekers across over half of NSW. For more information please visit www.letswork.com.au Training Services: Focuses on providing training for people with disabilities in order for the client to increase their skills to live more independently in the community. Disability Employment Services: Assist people with disabilities and mental health issues to develop vocational skills and access employment options. Support Services: Provides case management and pre vocational training and support to people with a range of mental health issues and to refugees through the innovative Refugee Employment Program. Our services are delivered by a highly skilled band of dedicated staff. ETSS Programs and the LETS employment service have a strong commitment to staff training and the provision of high quality services to our clients, job seekers and employers. Contact Details Level 2, 25 Smart Street Fairfield NSW 2165 p. 02 9725 7077 f. 02 9754 2869 8 About CatholicCare
Family Services CatholicCare s Family Services provides comprehensive, client focused services for individuals, couples, families and children. Our extensive suite of programs aims to assist in enhancing and maintaining positive, satisfying and respectful relationships for individuals, couples and families/children. Our services also provide assistance in managing challenging family transitions and contexts such as family separation, drug and alcohol issues, family violence, parenting after separation, and children with a moderate to severe disability. A number of specialist programs provide a range of interventions that include: Counselling. School Counselling. Pre-Marriage and Relationship Education. Family Dispute Resolution (or Family Mediation). Early Intervention Services for Children 0 6 years with Moderate to Severe Disabilities. Post Separation Services. Natural Fertility Services. Family Violence and Anger Management Programs. Counselling and Group Work Services for People and their Family Members Affected by the Problematic Use of Alcohol and Other Drugs. Pastoral Services for People with HIV/AIDS, their Families and Carers. Our services are informed by an approach that values human dignity and the belief that positive relationships lead to positive lives and wellbeing. The service design aims to ensure that our programs are inclusive, responsive to the needs of clients and operate at the highest levels of quality and professionalism. The services are integrated, strengths-based and provided by staff who are trained, qualified and supervised. All programs are grounded in a strong ethical foundation and are informed by current research, knowledge and best practice standards. Contact Details Level 13, 133 Liverpool Street Sydney NSW 2000 p. 02 9390 5366 f. 02 9390 5394 About CatholicCare 9
Children and Youth Services CatholicCare s Children and Youth Services deliver services to children, young people and their families, especially to those who experience disadvantage due to disability, poverty, abuse or neglect, homelessness, social isolation, personal conflict or distress. The focus of all of our services is to develop, implement and evaluate programs, which enhance family functioning, prevent family breakdown and at all times promote and advocate for the best interests of children and young people. Our services include: Out of Home Care Services. Family Support Services. Adoption Services. Children with Disabilities. Youth Services. All of the Children and Youth Services programs reflect the Agency s Mission, Aims and Objectives by working in the following ways: In all decisions relating to a child or young person, CatholicCare will give primary consideration to the best interests of the child or young person. Every effort will be made to determine and comply with the child or young person s wishes in regard to decisions that affect their lives. CatholicCare is committed to the view that the child s family is the best environment for the promotion of a child s development and every effort must be made to try and keep families together. Where children are not able to remain in the care of their family, they are entitled to the best possible alternative care appropriate to their needs and developmental stage. CatholicCare acknowledges that work with children, young people and families under stress is an important responsibility. Caring for and supporting our staff, Foster Carers and volunteers is considered essential to ensure the continuation of quality service provision. Contact Details Suite 2, 8 Jacobs Street Bankstown NSW 2170 p. 02 8709 9333 f. 02 8709 9390 10 About CatholicCare
St Patrick s Business College St Patrick s Business College is a Registered Training Organisation (RTO) situated in the inner city suburb of Surry Hills. The College has a long tradition of excellence and ongoing relationships with major commercial organisations across Sydney since 1923. St Patrick s Business College offers Certificates and Diplomas in Business Administration, Business Marketing, Hospitality, Event Management. It also offers a number of short courses, including Responsible Service of Alcohol, Responsible Conduct of Gambling, and Senior First Aid. We believe that our consistently high employment rate is because we provide a holistic approach to training which aims at developing in our students what employers want. St Patrick s Business College fosters and values its links and relationships with Australia s leading employers, who open their doors to our graduates. We provide a supported progression from school to career, offering assistance to our students in finding employment. The College also maintains an employment Register for St Patrick s students who wish to change their career paths. Our aim is not just to skill our students, but to build an attitude which sets them apart as outstanding young employees. It is our experience that St Patrick s students exceed their own expectations, and often find themselves achieving at a level well beyond anything previously gained from school. At its heart the College is a training organisation driven by a desire to see young people, from a wide range of backgrounds, better themselves through training. Contact Details Cnr Devonshire and Riley Street Surry Hills NSW 2010 p. 02 8306 2333 f. 02 8306 2344 e. admin@stpatsbuscol.com.au About CatholicCare 11
Access Programs Australia LTD Employee Assistance Program (EAP) The ACCESS EAP provides confidential, short term counselling to employees who have either work-related or personal problems. ACCESS Programs has grown considerably in recent years and currently, through its contracted customers, offers EAP and related services to almost 100,000 employees in a wide range of industry sectors, including Business, Government, Education, Health and Church related organisations. What are the benefits to the employer? An employee s problem can cause loss of productivity through anxiety, stress, substance abuse and workplace conflict. An employee s problem becomes the employer s problem. EAP reduces stress in the workplace and stress claims. EAP has a positive impact on staff morale, reduces absenteeism, sick leave, and increases productivity. How many employees use the EAP? Per annum about 3% of employees usually avail themselves of the service. Employees rarely need more than three sessions. If the problem presented is not suitable for an EAP, we refer the employee to longer term counselling or rehabilitation. How does the client know if the EAP works? Clients receive Utilisation Reports providing the organisation with useful information about workplace problems, extent of loss of productivity and how the EAP has helped. 12 About CatholicCare
Who are the counsellors? The counsellors are registered psychologists or social workers, experienced in workplace problems. ACCESS Programs has its own counselling team as well as using CentaCare counsellors and sub-contractors. How do employees find out about it? ACCESS provides brochures for distribution to employees and conducts employee briefings. ACCESS has a national free call. 1800 818 728 for employees to ring in confidence. CatholicCare employees who access the counselling service are allocated to counsellors external to CatholicCare. The EAP is completely confidential. Other ACCESS services Critical Incident Debriefings. Workplace Mediation. Training and Workshops. Post Trauma Stress Counselling. Management Consulting. Emergency 24 hour Counselling. Contact Details David Sayer CEO, ACCESS Level 1, 36 Clarence Street SYDNEY NSW 2000 GPO Box 3547 Sydney 2001 p. 9392 8111 f. 9392 8199 About CatholicCare 13
How can you make a difference? Support CatholicCare by making a donation CatholicCare needs your support to continue to make a difference. With your support we can continue to develop and provide quality services to all members of the community. Donations of $2.00 and over are tax deductible. Payroll Deduction Program CatholicCare has created a Payroll Giving Deduction Program as a simple way for employees to make a donation before tax to CatholicCare s work. This form of giving is beneficial to both a donor and CatholicCare, as it allows the donor to have the tax benefit up front and it enables CatholicCare to have a regular income to make a real difference in delivering quality services to those in need. Gifts in kind Individuals and businesses can support CatholicCare by donating a gift in kind to support any of CatholicCare s programs or fundraising events. Contact us for upcoming sponsorship opportunities. Have you thought of becoming a volunteer? We have opportunities for people to volunteer and participate in a range of programs and activities. Those with qualifications, skills and experiences are encouraged to apply, however particular skills are not essential. Note: Child Protection Legislation requires chosen applicants to be subject to employment screening. Community business partnerships CatholicCare s work in the community offers businesses opportunities to make a real difference to individuals, families and communities in need. CatholicCare is always looking to develop mutually beneficial partnerships that will support businesses to actively pursue their corporate social responsibility. To make the most out of contributions, a variety of options are available to tailor any partnership. Levels of involvement can range from sponsoring programs or other forms of financial support, through to assisting CatholicCare to find carers and volunteers. 14 About CatholicCare
CatholicCare Foundation Have you thought of leaving a gift in your Will? A gift in your Will to the CatholicCare Foundation means your money is invested with integrity. Your contribution will enhance the ongoing quality of life for children and families in our community. By including CatholicCare in your Will you will be continuing the Catholic tradition of compassion and concern for social justice and helping us build stronger communities. You will also be sharing our vision of a more caring and cohesive Australian community. The CatholicCare Foundation has been established to provide financial assistance to support CatholicCare s welfare work. Founded in 1941, CatholicCare is the official welfare agency of the Catholic Church in the Archdiocese of Sydney. CatholicCare provides services to all people regardless of religion, or ethnic background. A gift in your Will now to the CatholicCare Foundation is a gift for the future. Your gift in your Will can be a gift of life for a young family. Contact Details Resource Development and Fundraising Manager Level 10, 133 Liverpool Street Sydney NSW 2000 p. 02 9390 5377 f. 02 9261 0510 e. info@catholiccare.org About CatholicCare 15
Map of CatholicCare Sydney Broken Bay Diocese Parramatta Diocese Wollongong Diocese Catholic Archdiocese of Sydney Auburn Bankstown Deanery Western Deanery Ashfield Canterbury Deanery St George Deanery Sutherland Deanery Randwick Botany Deanery Eastern Deanery Concord Deanery Northern Deanery Ryde Deanery City Deanery Selected CatholicCare Offices Head office Enmore Bankstown Fairfield Liverpool Neutral Bay Sutherland There are at least 20 other locations in the archdiocese, for more information see our website www.catholiccare.org CatholicCare Head office Level 10, 133 Liverpool St Sydney NSW 2000 p. 02 9390 5156 f. 02 9261 3019 www.catholiccare.org Quality Management. ISO 9001 Global-Mark.com.au