Important Notice Enclosed you will find the MN POS installation DVD for Windows 7 and Windows XP. Please keep all disks in a safe place in the Studio. If you purchased a computer from Home Office, MN POS (and it s training program) has been installed for you. If you are already using MNPOS and wish to install it on another PC, you ll only need to restore your most recent MNPOS backup file. Simply follow the included instructions for restoring your backup. If you are a new to MNPOS (first-time Studio Owner or converting from Perspectives to MNPOS) you will need to watch the MNPOS training videos online at http://merlenormantraining.webex.com prior to installing MNPOS. Look under the Recorded session link to see the listing of videos. Follow the instructions on how to convert from Perspectives to MNPOS CAREFULLY. If you have a computer purchased locally, follow the instructions on how to install MNPOS and then follow the conversion instructions. Please ensure that you have the correct installation disks prior to starting any installation. After MNPOS has been installed, go to the POS link at www.mnconnections.com (above the, Merle s Pearls section of the home page towards the bottom) to find available updates for the program. Please call the POS Help Desk if you have any problems with MN POS. We re here to help! If you intend to run multiple MN POS stations in your Studio (networking), we only recommend Microsoft Security Essentials. Go to www.microsoft.com to download this full-service, free Anti-Virus software. Other AV programs are known to cause problems on networks, which may render Client machines useless. A limited number of Installation and Conversion appointments are available Tuesday, Wednesday, and Thursday mornings. Call the Help Desk for details. The following Training Program PINs may be used in the training program: Beauty Consultant: 1111, 2222 and 3333 Manager: 5555 Owner: 9999 If you have questions please call the Point of Sale Help Desk at (800) 253-6266.
MN POS TM Hardware & Peripherals All required hardware may be purchased from Home Office. If you choose to purchase hardware from another vendor, please call the Point of Sale Department at (800)253-6266 to verify it meets our requirements. For U.S. Studios Only: Total Cost of Hardware Package Below: $1,922.00 Think Centre M70E, Desktop/ Tower (4 x 14 x 16 ) Intel Core 2 Duo E8400 3.0GHz - Windows7 Think Centre Computer comes with the following: 4 GB of RAM 500 GB Hard Drive CD/DVD-Combo Drive 1 LPT port *($32 -Not included in price above & only added if needed) 1 serial port 6 USB ports Keyboard, Mouse, Sound Card, Network Card Additional Computer Hardware: 17 LCD monitor TSP 100 Thermal Receipt Printer and cable Epson Inkjet Color Report printer and cable Cash Drawer Table Top Display and cable 1 Surge Protector 2 USB Flash Drives (For backing up POS data) Modem (analog for dial-up use) and cable Think Centre includes a 3-year, next business-day, on-site, service contract (PC only) and 24 hour technical support provided by Lenovo. The Lenovo PC includes pre-installed programs that may not be supported by the Merle Norman POS Help Desk. The computer we offer can be setup as a tower or desktop. Examples pictured above. POS Hardware Priced Individually: **Receipt paper does not ship with the printers. Please order your receipt paper with your cycle order and get free shipping! ** Think Centre M70E Computer U.S. $850.00 CAN. NA 17 LCD Monitor $286.00 NA TSP 100 Thermal Receipt Printer (USB Cable Included) $222.00 $278.00 Epson Inkjet Color Report Printer (USB cable not included ) $108.00 $135.00 USB Printer Cables $11.00 $13.75 Cash Drawer 16 x 16 Black $87.00 $109.00 Table Top Display (USB cable not included) $200.00 $250.00 Surge Protector $10.00 $12.50 USB Flash Drives $15.00 $18.75 US Robotics Dialup Modem $100.00 $125.00 Dialup Modem Cable $7.00 $8.75 Purchases over $1250 may be financed after 20% down payment. Prices, hardware and specifications are subject to change without notice. Please call the POS Department at (800) 253-6266 for details. 2
MN POS System Requirements Minimum: STAND ALONE COMPUTER Register #1 - When a single station is desired. Recommended: Intel Pentium 3 Processor (No Celerons) Intel Pentium 4 Processor (or better) 1.6 GHz 2.4 GHz 1 GB RAM 2 GB RAM 10 GB of available hard disk space 20 GB of available hard disk space Windows XP or Windows 7 Windows XP or Windows 7 A stand-alone system needs one available USB port for backing up onto a USB Flash Drive and one 56K Dial Up Modem. *MNPos is NOT compatible with Windows XP Media Center Edition or Windows Vista Minimum: NETWORK SERVER Register #1, which is used as the Main Computer - When multiple stations are desired. Recommended: Intel Pentium 4 Processor (No Celerons) Intel Pentium 4 Processor (or better) 2.4 GHz 3.0 GHz 2 GB RAM 4 GB RAM 20 GB of available Hard Drive space 40 GB of available Hard Drive space Windows XP or Windows 7 Windows XP or Windows 7 This Computer should have at least one available USB port for backing up data on a USB Flash Drive, one LPT port and one Serial port, one 56K Dial Up Modem. *MNPos is NOT compatible with Windows XP Media Center Edition or Windows Vista Minimum: NETWORK CLIENT(S) Register #2, #3, etc. - When multiple registers are desired. Recommended: Intel Celeron Processor Intel Pentium 4 Processor (or better) 1.6 GHz 2.4 GHz 1 GB RAM 2 GB RAM 10 GB of available Hard Disk space 20 GB of available Hard Disk space Windows XP or Windows 7 Windows XP or Windows 7 This Computer should have at least one available USB port for backing up data onto a USB Flash Drive. An additional 56K Dial Up Modem is necessary only if you intend to send customer lists from this station, update inventory or send orders. *MNPos is NOT compatible with Windows XP Media Center Edition or Windows Vista Also required for each Studio: pcanywhere (installed) or Internet Service necessary for remote support. 2 USB Flash Drives 1 GB (or more) Prices and requirements may change without notice. 3
MN POS Install on Windows 7 1. Be sure to close all open programs and then insert the installation DVD into the DVD ROM drive. 2. The DVD may try to auto-play and if so choose the option, Open folder to view files. Continue to step #5. 3. If you are not prompted by auto play, click the Windows Start button and then click on Computer. 4
1. Double click on the DVD ROM Drive. 2. Next, double-click the server_setup file 3. The User Account Control Window will ask if you want to allow the following program from an unknown publisher to make changes to this computer. Click Yes. 4. Click OK on the message that setup will scan your system for needed requirements. 5. Click OK on the message Need to Install Microsoft SQL Server 2008 express. 6. You will then see a message asking you to please wait while the SQL Server setup processes. 5
7. The Setup Support Files screen will start and then change to show the SQL Server 2008 install progress. 8. The SQL install process takes a while to install. Please be patient, as this may take 10-30 minutes depending on the speed of your PC. 9. Once the SQL Install is done, the Welcome to the MNPOS setup Wizard will appear. 10. Click Next on the welcome screen. 11. Select I accept the agreement and then click Next. 12. Click Install. 13. You will see a progress screen informing you to wait while the setup installs. 6
14. When the installation is complete, select Yes, restart the computer now and then click Finish. 15. After the computer reboots, the Server Configuration screen will try to launch but you will get a message asking you to if you want to allow the serversetup.exe file to make changes to your computer. Click Yes. 16. On the Server Configuration screen, click Install Database. Then click OK on the message that the database is now ready to use. 7
17. If the Server Configuration doesn t launch go to Windows Start button All Programs MNPOS Server Configurator. Click Install Database button. Then click OK on the message that the database is now ready to use. 18. Click Exit and you are now ready to use the MNPOS Training Programs. 19. If you were previously using MNPOS and only need to restore your MNPOS backup file to this new Windows 7 MNPOS please follow the instructions on restoring MNPOS data. 20. When you are ready to convert from Perspectives to MNPOS please call the Point of Sale help desk for assistance. 8
MN POS Restore MNPOS Data on Windows 7 1. MNPOS should already be installed and now you are ready to restore your data. 2. Insert the flash drive or media that contains the last backup of data that you did on MNPOS. 3. Click the Windows Start button All Programs MNPOS Server Configurator. Click Install Database. Then click OK on the message that the database is now ready to use. Note: If you have a computer from home office this might have already been done for you, if so click next. 4. Click Next. 5. Set a PIN to use during the restore of your data. Click Save PIN and now click Next. Note: If you have a computer from home office this may already have been done for you, if so, the PIN is 1212. Click next and use that PIN to restore the data. 6. Keep clicking Next until you see the Restore Database screen. 7. Click Select Other File. 9
8. Locate the MNPOS backup file that you with to restore and click on Select. 9. Click Begin Restore and enter in the master PIN you created previously or the studio owner PIN. 10
MNPOS Converting from Perspectives to MNPOS on Windows 7 If MNPOS is installed on your PC, you are ready to start the conversion from Perspectives-to-MNPOS. 1. Insert the flash drive or media that contains the POSALL backup file from Perspectives. 2. Click the Windows Start button All Programs MNPOS Server Configurator. Click Install Database. Then click OK on the message that the database is now ready to use. Note: This might have already been done for you, if so click next. 3. Click Next. 4. Set a PIN to use during the restore of your data. Click Save PIN and now click Next. Note: If home office already did this for you the pin is 1212. Click Next. 5. Click the Import Data. 11
6. Locate the Perspectives POSALL backup file that you will be using and then click Import. 7. The upsize of the data will begin and you will see a red screen telling you not to use this computer until it is done. If you get any error messages during this process they are generally due to bad item numbers or vendor numbers with missing vendor names for example. Click OK or Ignore through all error messages. If that doesn t work call the Point of Sale Department at (800) 253-6266. 12
8. Once the upsize of data is complete, it will take you back to the import data screen. Click Next until you get to the last screen and then click on Exit. 9. You are now ready to start doing the Setup and Go. Open the MNPOS Instructional Guide book to page 10, Initial Settings. 10. Follow the instructions carefully. Sections marked as Important need to be completed before you can start ringing sales in MNPOS. Sections marked Customize can be done right now or you may choose to come back to it later. 11. You can also go to http://merlenormantraining.webex.com and click on the link for the recorded sessions. The training video s are there if you need further assistance. 13
MNPOS Install TSP100 Thermal Receipt Printer on Windows 7 1. Shut down the PC. Unpack the printer, connect it to power and connect the printer s USB cable to the computer. Turn the computer back on. 2. Insert the install CD that came with the Star TSP100 printer. 3. If prompted, click the option to Run Autorun.exe 4. Click Installation. 5. Click I Accept. 6. Click Yes when you get a message asking to allow the setup_x64 or setup_x32 file to make changes to this computer. 7. Click Next on the setup welcome screen. 14
8. Enter your username and organization information and then click Next. 9. Select Typical for the setup type and then click Next. 10. Click Install to begin the installation. 11. Once the install has completed Finish. 15
12. Click Exit. 13. Click the Windows Start Button and click Devices and Printers. 14. The TSP100 printer should be listed. Either make note of the printer name and write it down exactly as it is shown or right click on the printer and click Printer Properties. The printer name should already be highlighted, just hold down the CTRL + C key on the keyboard to copy the name of the printer. 16
15. Now click the Windows Start button All Programs Star Micronics Star TSP100 Configuration Utility. 16. Click Yes if you are asked if you want to allow the program to make changes. 17. Select Star Line Mode (default) and then click OK. 17
18. Click the OPOS option on the left hand side. 19. On the right hand side you will have two boxes to add a new device. The top box is for the TSP100 receipt printer. If you have the cash drawer that works with this printer the bottom box is to setup the cash drawer. 20. Click the Add New button on the top and it will populate a printer name in that field. Make sure the printer name looks exactly like it appeared in the Devices and Printers windows. If you copied the name from the Devices and Printers window then you can hold down the CTRL + P key to paste the name you copied. 21. If you have a cash drawer that works with the TSP100 printer click Add New for the cash drawer box and follow the same instructions on Step#19 for the cash drawer. 18
22. Click Apply Changes and then click Close. 23. Open the MNPOS Register and go to Options Settings. Double click on the TSP100 printer listed under the OPOS box. Click the Cash Drawer tab and uncheck the no cash drawer attached option then double click on the TSP100 printer listed under the OPOS box. Click save and then click OK to the message telling you to exit the register before the settings take effect. Exit the register and then the next time you open it again the TSP100 receipt printer and cash drawer will be working. If you need assistance, please call the POS Help Desk (800) 253-6266 during normal Home Office business hours. 19