Hearing the Person with Dementia...p3. training courses

Transcription

1 Hearing the Person with Dementia...p training courses ARTICLES COURSE GUIDE TRAINING PRODUCTS

2 What an exciting year it has been since our 2011 course guide was released last October. In the past twelve months there have been many new developments in the services and products we provide. The most prominent being the completion and publication of my new book Hearing the Person with Dementia: Person-Centred Approaches to Communication for Families and Caregivers. This book has been a sell out, already onto its fourth print run. Have a look through this booklet to read all about our products, services and training courses for We also have a fantastic membership called BestPractice Dementia Care Membership Program. Bernie McCarthy CEO/Clinical Psychologist Visit our website and tell us about your aged care experiences or read Bernie s blog mccarthypsychology.com.au McCarthy Training is a Registered Training Organisation (RTO) and is also accredited with the Royal College of Nursing Australia (RCNA). This means that people who attend our courses and use our training tools can accrue CNE points to contribute to their professional development requirements. We strive to provide services and products to aid aged care facilities and their staff to offer the best care possible, with a particular focus on the mental and emotional needs of residents and staff. We offer practical and specific advice in a format that is most convenient to the needs of aged care facilities and their employees. For example, our learning packs allow staff to learn in their own time, at either their workplace or home, reducing pressure on the individual and the facility which they work for. BestPractice Dementia Care Membership Program Personalised professional development at your fingertips Join as an individual or as an organisation To find out more visit our website mccarthypsychology.com.au or enquire via karenc@mccarthypsychology.com.au 2 McCarthy Training 2012

3 Launch of new book on dementia Bernie McCarthy s new book, Hearing the Person with Dementia: Person-Centred Approaches to Communication for Families and Caregivers, was launched at Readings Carlton in Melbourne on July 19. Guests were treated to readings from the book and anecdotes of McCarthy s experience of working with people living with dementia, their families and caregivers. McCarthy spoke of the need for empathy when interacting with people living with dementia and how imagination is needed to empathise. The book has been received very well by age care facilities, personal carers and boards of aged care facilities. Intended for both family and professional carers this book clearly explains what happens to the part of the brain that controls communication as dementia progresses, how this may affect a person s memory, language and senses, and how carers need to adapt their approach as a result. Advocating a person-centred approach to dementia care, McCarthy describes methods of verbal and nonverbal communication. These techniques include communicating with people who can no longer speak or move; strategies for communicating more effectively in specific situations such as mealtimes, helping the person with dementia to dress and whilst out and about. Exercises at the end of each chapter encourage the carer to reflect on their learning and apply it to their own circumstances. Guidelines for creating a life story with the person living with dementia as a means of promoting good communication are also included. The book is based on McCarthy s 15 years experience of working to support carers of people living with dementia at home and in residential care. McCarthy writes about the powerful effect of good communication in reaching a person previously thought to be unreachable because of cognitive impairment. The book explains how to recognise signs of wellbeing and ill-being when a person has lost the skills to communicate. Real life examples help the reader understand how the person with cognitive impairment interprets the world around them. In Australia, dementia affects the lives of nearly one million people who are involved in caring for a family member or friend with dementia. Based on the UKs Tom Kitwood s model of person centred care, McCarthy emphasises the importance of hearing and seeing the person with dementia as a feeling person even though the disease may have taken many of their abilities. Read what others have said: Bernie McCarthy s new book Hearing the Person with Dementia: Person-Centred Approaches to Communication for Families and Caregivers, is a must read for everyone not just those working in aged care. Most of us know someone with dementia. The book is an absolute must read for people with a loved one living with dementia and is highly recommended for all care workers employed in aged care. The language is easy to understand and aimed at the lay person as well as people experienced in aged care. Bernie helps the reader understand the experience of the person living with dementia. He explains what is happening in their world and gives strategies on how to alleviate stress and confusion for them. After attending training on the person-centred approach and reading a copy, 100 copies were purchased for our staff and the carers of our community clients. I highly recommend this book. Fran Postill Chesalon Services McCarthy Training

4 2012 Course guide Person centred approach: the way to wellbeing (person-centred care) Introduction: This two day course in the person centred approach for aged care workers takes you into the basic building blocks of the person centred approach and beyond, into the problems of change management, embedding the approach in your organisation and maintaining a person centred approach through careful selection and management of staff. This course will cover: These courses are endorsed by the Royal College of Nursing, Australia (RCNA) according to approved criteria. Attendance attracts 6 RCNA CNE points per day as part of RCNA s Life Long Learning Program (3LP) Day One: the VIPS model of person centredness the enriched model of the person the five fundamental needs that motivate human behaviour how to create wellbeing positive and negative actions the Needs-Based Problem Solving approach Day Two: person centred organisations managing the change process selecting person-centred staff managing non-person-centred staff behaviour sustaining person-centredness in your organisation Who should attend? Day One: Personal carers, enroled and registered nurses, lifestyle staff, allied health, administration, managers, catering, laundry, cleaning, maintenance and CEOs. Day Two: Managers, team leaders, CEOs, other leaders and decision makers. Day One is a prerequisite for Day Two. However participants who have attended the Person-centred approach training day previously may register for Day Two only. A Certificate of Attendance will be issued on completion of this course. CNE points: 6 per day Cost $270 per attendee, per day (incl. gst) Learn to use ACFI 6-10 assessments: reliably and accurately Introduction: The ACFI assessment tools require reliable and accurate administration to avoid inflated and missed claims. Even the behaviour charting involves new ways of thinking about behaviour for the purpose of funding. Clinical Psychologist, Bernie McCarthy, will guide participants through the assessments and share his expertise in the skilled administration of these cognitive, mood and behaviour assessment tools. The purpose of this course is to: provide training in the skilled administration of these ACFI assessment tools obtain accurate and trustworthy data for the ACFI Outline: ACFI 6 Cognitive Skills Psychogeriatric Assessment Scale (PAS) ACFI 7, 8 & 9 Wandering, verbal & physical behaviour ACFI 10 Depression Cornell Scale for Depression A live or video demonstration of interviews with older adults is included. Benefits: improved understanding of ACFI 6-10 assessments increased accuracy in the completion of ACFI 6-10 assessments Who should attend? Staff and management who are involved in or wish to be involved in the administration and assessment of the Aged Care Funding Instrument (ACFI). A Certificate of Attendance will be issued on completion of this course. CNE points: 6 Cost $270 per attendee (incl. gst) Working with families in aged care Introduction: This full day training course focuses on families we have difficulty relating to and their role within the residential aged care setting. They might be few in number but they take up a significant amount of time and create much stress for staff and management. The purpose of this course is to: increase the skills of aged care staff to respond to difficult situations with residents families in residential settings; effectively and respectfully. empower staff with the knowledge to act appropriately so as to respect the needs and rights of all concerned including themselves and have a range of solutions they can use. Outline: identify the role of families acting as a resident s representative identify the family s wellbeing explain the fundamental needs that motivate behaviour explain and give examples of skills for rapport building and effective communication with difficult families identify proactive and reactive strategies for working with difficult families in aged care experiential learning of problem solving, interaction and communication approaches Benefits: By the end of the workshop participants should be able to: analyse difficult situations behaviourally identify the psychological needs underlying most difficult behaviour identify strategies for use in difficult situations both proactively and reactively Who should attend? Any staff member who comes into contact with residents family members, including: enroled and registered nurses, PCAs, managers, administration staff etc. A Certificate of Attendance will be issued on completion of this course. CNE points: 6 Cost $270 per attendee (incl. gst) Perth Melbourne 15 & 16 May 18 & 19 June Melbourne 21 March Melbourne 12 September Melbourne 22 August 4 McCarthy Training 2012

5 Sexuality in dementia: a hopeful and positive approach Introduction: This one day course will focus on sexuality and intimacy as basic needs that should not be denied simply because the person lives in an aged care facility or has dementia. The session makes use of a video: Freedom of sexual expression: Dementia and resident rights in long-term care facilities. The purpose of this course is to: deepen participants understanding of sexuality in older persons and of the issues associated with dementia and aged care facilitate discussion of the issues raise awareness of the responsibilities of care staff in relation to consent improve problem solving with particular scenarios Outline: identify problems with sexual expression in the facility elicit beliefs about sexuality sexual expression and dementia psychological needs based approach to the expression of sexuality identifying appropriate and inappropriate sexual behaviour signs of wellbeing and illbeing identifying risks to vulnerable people living with dementia sexual abuse masturbation appropriate role of caregivers Benefits: improved understanding of sexuality in older persons improved care actions in specific situations Who should attend? It is recommended that participants who have completed our Person centred approach: the way to wellbeing course, however this is not a necessity. A Certificate of Attendance will be issued on completion of this course. CNE points: 6 Cost $270 per attendee (incl. gst) Book your place now! Learn to use Dementia Care Mapping Introduction: Dementia Care Mapping (DCM) is a method designed to evaluate quality of care from the perspective of the person with dementia. It is used in aged care facilities and is based on the philosophy of person-centred care, which promotes a holistic approach to care that upholds the personhood of the person with dementia. The process of using DCM involves observing a number of people with dementia over a period of time and recording information about their experience of care, analysing and interpreting the data, then feeding it back to staff. This information is then used to draw up an action plan to bring about change and improvements. The purpose of this course is to: Evaluate and improve the quality of dementia care in your aged care facility with this unique evidence-based tool. Outline: This is an intensive three day course that will equip participants to use DCM within their own workplace. It covers the underlying philosophy of: person-centred care the four coding frames used in DCM the rules governing codings processing of the data practical issues around briefing and giving feedback to staff Participants take a formal test under exam conditions on the final day of the course (pass mark 60%) to ensure their competence in using the tool. Benefits: certified by Bradford University UK to use DCM in their own facility deeper understanding of personcentred care practice ability to identify wellbeing/illbeing and positive and negative care actions and their effect on wellbeing Who should attend? Enroled and registered nurses, co-ordinators and management A certificate from the University of Bradford UK will be issued. CNE points: 18 (over three days) Cost $1375 per attendee (incl. gst) Dementia Care Mapping (DCM) is a methodology for the development of person centred practice in dementia care. It is developed and maintained by the University of Bradford in the United Kingdom. McCarthy Psychology Services Pty Ltd delivers training in the use of DCM under licence from the University of Bradford. See page 7 for registration form. Living and working with demanding, manipulative, attention-seeking, challenging, selfish, cantankerous, difficult, time-consuming, selfcentred behaviour in aged care Introduction: This full day course focuses on behaviour that is not related to dementia but involves difficult personalities and their functioning in residential and community settings. The purpose of this course is to: increase the skills of aged care staff to manage difficult situations with people in residential and community settings who do not have dementia. Staff require confidence and skills to act appropriately so as to respect the needs and rights of all concerned including themselves. Outline: introduce case study and identify common experiences among participants explain principles of behaviour management and applications to residents/clients and their families identify five key strategies for responding to difficult residents/clients and their families examine evidence of effectiveness of these strategies problem solving with participant s cases Benefits: By the end of the workshop participants should be able to: analyse difficult situations behaviourally identify strategies to use in difficult situations act assertively so as to protect the rights and needs of all concerned respond to and support the emotional wellbeing of all people involved in difficult interactions set appropriate limits implement behavioural consequences in an even handed manner Who should attend? PCAs, enroled and registered nurses, DONS, management, catering, laundry, cleaning and maintenance staff. A Certificate of Attendance will be issued on completion of this course. CNE points: 6 Cost $270 per attendee (incl. gst) Melbourne 2 May Melbourne 24, 25 & 26 July Melbourne 17 October McCarthy Training

6 IN-HOUSE TRAINING In-house training courses tailored to suit your organisation s needs $990 half day* (incl gst) Our half day courses, delivered in your facility, support staff with the skills and specialised approach to cater to the needs and enhance the care of your frail and elderly residents or clients. Our half day training courses cover: Working with families in aged care The purpose of this workshop is to increase the skills of aged care staff to respond to difficult situations with residents families in residential settings, effectively and respectfully. Staff will leave with the knowledge to act appropriately so as to respect the needs and rights of all concerned including themselves and have a range of solutions they can use. Enhanced dining This workshop is designed to increase the skills and understanding of aged care staff so that they may provide a rich and satisfying dining experience that enhances wellbeing and delivers good nutrition to people living with dementia. By the end of the workshop, participants should be able to: identify factors that affect a dining experience; arrange a dining area to facilitate a quality dining experience; serve at the table in an appropriate manner. Sexuality in dementia This workshop focuses on sexuality and intimacy as basic needs that should not be denied simply because the person lives in an aged care facility or has dementia. The purpose of the training is to deepen participants understanding of sexuality of older persons and of the issues associated with dementia and aged care; facilitate discussion of the issues; raise awareness of the responsibilities of care staff in relation to consent; improve problem solving with particular scenarios. Dealing with complex behaviour in aged care This workshop is designed to increase the skills of aged care staff to manage difficult situations with people in residential and community settings who do not have dementia. Staff require confidence and skills to act appropriately so as to respect the needs and rights of all concerned including themselves. *Our half day training courses (3 hours) cost $990 (incl gst) plus travel and accommodation (where appropriate). anne@mccarthypsychology.com.au or phone Anne Connor (03) for more information. 6 McCarthy Training 2012

7 McCarthy Training TRAINING

8 PRODUCTS City/Town: State: Postcode: McCarthy Training 2012

9 2012 Products Continue building your aged care practice with these professional and expert resources Needs-Based Cycle poster A3 laminated poster that can be placed in the workplace to educate and remind staff about the needs based cycle $15.00 each (incl gst) Add postage & handling $3 per order (incl gst) Talking Dementia Audio CD 1. Remembering Home Dr Habib Chaudury 2. The Physical Environment Dr Habib Chaudury Talking Dementia 2 Audio CD 1. John Zeisel talks about the Hearthstone Way 2. Sheena Wilie talks about Memory Lane Homes $27.00 each (incl gst) $27.00 each (incl gst) Add postage & handling $2 per CD (incl gst) SPECIAL OFFER Purchase Talking Dementia 1 and 2 for only $50 PRODUCTS Positive and Negative Signs Scale (PANSiS) A laminated checklist of the PANSiS which is intended for regular use with residents and clients of aged care as a measure of wellbeing. $10.00 each (A4 size) or 5 for $35.00 (incl gst) Add postage & handling $3 per order (incl gst) Person Centred Care posters A pack of 3 A3 laminated posters that can be placed in the workplace to educate and remind staff about personcentred care. $15.00 per set or 3 sets for $30.00 (incl gst) Add postage & handling $3 per order (incl gst) ACFI 6 ACFI 10 Psychogeriatric Assessment Scale Interview DVD Cornell Scale for Depression Interview DVD $27.00 each (incl gst) $27.00 each (incl gst) Add postage & handling $2 per DVD (incl gst) SPECIAL OFFER Purchase ACFI 6 and ACFI 10 for only $50 McCarthy Training

10 PRODUCTS Dealing with difficult behaviour in aged care LEARNING PACK This learning pack includes Learning program consisting of 2 DVDs, 1 audio CD & workbook Certificate attained on completion of workbook CNE points: 6 $270 per pack (incl gst) plus postage and handling $11 per pack (incl gst) McCarthy Psychology Services Pty Ltd is an authorised provider of courses endorsed by the Royal College of Nursing, Australia as part of RCNA s Life Long Learning Program. Provider Number Dealing with difficult behaviour in aged care is a training package aimed at improving skills and confidence in responding to people with difficult behaviour in residential and community aged care. It is focussed on working with people who DO NOT have dementia but whose behaviour is difficult to respond to in the care context. The topics below will guide you through a learning process that is designed to give you knowledge and improve your skills to respond with confidence and respect for the person in your care and yourself. You can view this DVD/CD set in a flexible way individually or in a group, at home or at work. There is a workbook for those who wish to apply for CNE points or if you wish to improve your skills. DVD One: 1. Working with difficult behaviour 2. Case Study: Beatrice 3. What is behaviour? 4. What motivates human behaviour? 5. Needs-Based Problem Solving 6. Communication DVD Two: 7. Scheduled visiting 8. Assertive responses 9. Limit setting 10. Behavioural consequences Audio CD: All ten sessions are included in MP3 format for flexible listening on the move. CNE points: 10 McCarthy Training 2012

11 Person centred dementia care: the way to wellbeing LEARNING PACK PRODUCTS The person-centred approach to the care of people living with dementia is now best practice. Valuing people regardless of disability, tailoring an individualised approach with respect for the person s preferences and supporting the social dimension of each person is the cornerstone of this person-centred approach. This learning pack includes Learning program consisting of 2 DVDs, 1 audio CD & workbook Certificate attained on completion of workbook CNE points: 6 $270 per pack (incl gst) plus postage and handling $11 per pack (incl gst) McCarthy Psychology Services Pty Ltd is an authorised provider of courses endorsed by the Royal College of Nursing, Australia as part of RCNA s Life Long Learning Program. Provider Number You can view this DVD/CD set in a flexible way individually or in a group, at home or at work. There is a workbook for those who wish to apply for CNE points or if you wish to improve your skills. DVD One: 1. What is dementia? 2. Person-centred dementia care 3. The enriched model of dementia 4. Five fundamental needs DVD Two: 5. Behaviours of concern 6. Positive and negative staff care actions 7. Needs-Based Problem Solving Audio CD: All seven sessions are included in MP3 format for flexible listening on the move. CNE points: McCarthy Training

12 PRODUCTS Hearing the Person with Dementia Person-Centred Approaches to Communication for Families and Caregivers Losing the ability to communicate can be a frustrating and difficult experience for people with dementia, their families and carers. As the illness progresses, the person with dementia may find it increasingly difficult to express themselves clearly, and to understand what others say. Intended both for family and professional carers, this book clearly explains what happens to the part of the brain that controls communication as dementia progresses, how this may affect an individual s memory, language and senses, and how carers need to adapt their approach as a result. Advocating a person-centred approach to dementia care, the author describes methods of verbal and non-verbal communication, techniques for communicating with people who can no longer speak or move, and strategies for communicating more effectively in specific situations, including at mealtimes, whilst helping the person with dementia to dress, and whilst out and about. Exercises at the end of each chapter encourage the carer to reflect on their learning and apply it to their own circumstances. Guidelines for creating a life story with the person living with dementia as a means of promoting good communication are also included. After attending training on the person-centred approach and reading a copy, 100 copies were purchased for our staff and the carers of our community clients. I highly recommend this book. Fran Postill Chesalon Services Available now $21.95 rrp (incl gst) plus postage and handling $2.50 per book (incl gst) mccarthypsychology.com.au 12 McCarthy Training 2012 McCarthy Psychology Services Pty Ltd August 2011 ABN