eine Qualitätsoffensive in der Automobilindustrie

Transcription

1 Kontrolle ist gut, Vertrauen ist Verbesserung eine Qualitätsoffensive in der Automobilindustrie Bernd Hindel 2010 Method Park Software AG PAAT Folie 1-25

2 Problemstellung ll Standards als Lösung Kein Standard ohne Businessmodell Zusammenfassung und Ausblick 2010 Method Park Software AG PAAT Folie 2-25

3 Innovation Management "Whatever made you successful in the past, won't in the future Lew Platt, CEO Hewlett-Packard ( ) 2010 Method Park Software AG PAAT Folie 3-25

4 Innovation Management 1919 Study: From Ideas to Innovation It needs 2000 Ideas to generate one Innovation First Idea Project started Project finished Product introduced Product accepted Product successful Source: Kienbaum 2010 Method Park Software AG PAAT Folie 4-25

5 Innovation Management The innovation Challenge a survey on Patents discovered, in the year 1900 there was 1 Building Block necessary for an innovation, in the year 2000 there were 4 Building Blocks necessary we expect 16 Building Blocks for an innovation in the year 2100 Ian Johnson Vice President World Bank 2010 Method Park Software AG PAAT Folie 5-25

6 Innovation Management 2010 Method Park Software AG PAAT Folie 6-25

7 Effizienz Steigerung in der Fertigung Produktivität verteilte verzahnte Fertigung verteilte Fertigung Prozesse optimieren Method Park Software AG PAAT Folie 7-25

8 Effizienz Steigerung in Entwicklung und Service Produktivität verteilte verzahnte Entwicklung / Service verteilte Entwicklung / Service Prozesse optimieren Method Park Software AG PAAT Folie 8-25

9 Problemstellung ll Standards als Lösung Kein Standard ohne Businessmodell Zusammenfassung und Ausblick 2010 Method Park Software AG PAAT Folie 9-25

10 Software im Kfz Innerhalb von 10 Jahren wird Innovation im Kfz von Software geprägt. 85% der Software im Kfz stammen vom Zulieferer Software hat keine Fertigungsprobleme aber Entwicklungsprobleme 2010 Method Park Software AG PAAT Folie 10-25

11 Standards als Lösung OSEK Offene Systeme in der Elektronik im Kraftfahrzeug AUTOSAR Hersteller Initiative Software 2010 Method Park Software AG PAAT Folie 11-25

12 Standards als Lösung 2010 Method Park Software AG PAAT Folie 12-25

13 Standards als Lösung ISO O/IEC A Automotive SPICE H HIS Scope Primary Life Cycle Processes Acquisition iti Process Group (ACQ) A A A A A A A ACQ.1 Acquisition preparation ACQ.2 Supplier selection ACQ.3 Contract agreement H ACQ.4 Supplier monitoring ACQ.5 Customer acceptance ACQ.11 Technical requirements ACQ.12 Legal and administrative requirements ACQ.13 Project requirements ACQ.14 Request for proposals ACQ.15 Supplier qualification Supply Process Group (SPL) A SPL.1 Supplier tendering A SPL.2 Product release SPL.3 Product acceptance support Engineering Process Group (ENG) A ENG.1 Requirements elicitation A H ENG.2 System requirements analysis A H ENG.3 System architectural design A H ENG.4 Software requirements analysis A H ENG.5 Software design A H ENG.6 Software construction A H ENG.7 Software integration A H ENG.8 Software testing A H ENG.9 System integration A H ENG.10 System testing ENG.11 Software installation ENG.12 Software and system maintenance Operation Process Group (OPE) OPE.1 Operational use OPE.2 Customer support Supporting Life Cycle Processes Support Process Group (SUP) A H SUP.1 Quality assurance A SUP.2 Verification i SUP.3 Validation A SUP.4 Joint review SUP.5 Audit SUP.6 Product evaluation A SUP.7 Documentation A H SUP.8 Configuration management A H SUP.9 Problem resolution management A H SUP.10 Change request management Organizational Life Cycle Processes Management age e Process Group (MAN) MAN.1 Organizational alignment MAN.2 Organizational management A H MAN.3 Project management MAN.4 Quality management A MAN.5 Risk management A MAN.6 Measurement Process Improvement Process Group (PIM) PIM.1 Process establishment PIM.2 Process assessment A PIM.3 Process improvement Resource and Infrastructure Process Group (RIN) RIN.1 Human resource management RIN.2 Training RIN.3 Knowledge management RIN.4 Infrastructure Reuse Process Group p( (REU) REU.1 Asset management A REU.2 Reuse program management REU.3 Domain engineering 2010 Method Park Software AG PAAT Folie 13-25

14 Improvement continuous Process Improvement Level 5 PA.5.1 PA.5.2 Optimizing Process Innovation Process Optimization quantitative Process Monitoring i and Control Level 4 PA.4.1 PA.4.2 Predictable Process Measurement Process Control Improvement by Knowledge Management Level 3 PA.3.1 PA.3.2 Established Process Definition Process Deployment Level 2 Managed PA.2.1 Performance Management PA.2.2 Work Product Management Improvement in the context of the project Level 1 Performed PA.1.1 Process Performance intuitive Process Understanding Level 0 Incomplete 2010 Method Park Software AG PAAT Folie 14-25

15 Lernende Organisation 2010 Method Park Software AG PAAT Folie 15-25

16 Learning Organization the steps of learning Define and review Tailor and feedback Estimate t and measure 2010 Method Park Software AG PAAT Folie 16-25

17 Process Improvement by Level 5 PA.5.1 PA.5.2 Optimizing Process Innovation Process Optimization Level 4 PA.4.1 PA.4.2 Predictable Process Measurement Process Control estimate and measure Level 3 PA.3.1 PA.3.2 Established Process Definition Process Deployment tailor and feedback define and review Level 2 Managed PA.2.1 Performance Management PA.2.2 Work Product Management Level 1 PA.1.1 Performed Process Performance Level 0 Incomplete 2010 Method Park Software AG PAAT Folie 17-25

18 Problemstellung ll Standards als Lösung Kein Standard ohne Businessmodell Zusammenfassung und Ausblick 2010 Method Park Software AG PAAT Folie 18-25

19 Businessmodell für Standards the need for an international Assessor Certification Scheme Unique education of SPiCE Assessors Experience exchange of Assessors Unique certification of Assessors Unique accreditation of training providers Validation of PAMs (1) Interpretation of PAMs (1) Translation of PAMs (1) in different languages Common change requests for all PAMs (1) and to ISO Quality Assurance on Assessments Benchmarking of Assessment Results Marketing of SPiCE and Improvement of Engineering Processes (1) Process Assessment Models like Automotive SPiCE 2010 Method Park Software AG PAAT Folie 19-25

20 Businessmodell für Standards intacs Advisory Board syllabus exam questions conditions members Industry Certification Body Science Education assesses Assessor accredits Assessor trainings provider delivers course Provisional Assessor Competent Assessor Principal i lassessor engineering company 2010 Method Park Software AG PAAT Folie 20-25

21 Businessmodell für Standards world wide unique experience exchange for SPiCE Assessors GATE 4 SPiCE (German Assessor Team for SPiCE) kickoff meeting Munich 2010 Method Park Software AG PAAT Folie 21-25

22 Businessmodell für Standards intacs Board non profit Certification Bodies Training Providers non profit 3 year contract for accreditation & certification in specified region yearly accreditation of training providers (course material, training facilities) yearly certification of assessors (exams & assessment records & experience records) Assessors 2010 Method Park Software AG PAAT Folie 22-25

23 Businessmodell für Standards 2010 Method Park Software AG PAAT Folie 23-25

24 Problemstellung ll Standards als Lösung Kein Standard ohne Businessmodell Zusammenfassung und Ausblick 2010 Method Park Software AG PAAT Folie 24-25

25 Anybody has three choices to act smart: Firstly through thinking, the noblest way, Secondly through copying, the easiest way, Thirdly through experiencing, the hardest way Konfuzius Der Dumme macht immer die gleichen Fehler. Der Kluge macht immer neue Fehler. Der Intelligente lernt aus den Fehlern der anderen! Plato 2010 Method Park Software AG PAAT Folie 25-25