Investing in People Bringing Technology to you
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1 Company Profile
2 Investing in People Bringing Technology to you We pride ourselves on providing a world class service through our highly experienced and professional team. We have built a long established reputation and forged strong lasting business relationships on the principles of trust and through our investment in people and ethical business practices. We work with our customers in a partnership style approach so that you will obtain the IT assistance you require. Together we will work to drive cost out of your IT Infrastructure and achieve new levels of efficiency and cost effectiveness. We will provide this by seamlessly integrating all your IT systems to ensure near to zero operational downtime. Our Promise Westbourne IT Management Team: Sheila Holland- Office Manager, John O Sullivan Managing Director, Philip Spillane Service Director, Don Buckley Sales Manager Westbourne IT Solutions Ltd, Unit 5, City Link Business Park, Forge Hill, Cork, Phone: +353 (21) Fax: +353 (21) info@westbourne.ie Web:
3 Westbourne can provide all the parts to your IT puzzle With EMC, HP, VMware and Microsoft as our partners we have you covered Introduction to Westbourne IT Solutions Westbourne IT Solutions is an Irish owned company, providing IT support, helpdesk and consultancy services. We sell and support the full range of IT hardware and software and offer maintenance contracts up to 24x7 through our certified and experienced engineering staff. Founded by John O Sullivan in 1994 having spent 16 years with computer manufacturer Digital Equipment Corporation (DEC) where he worked in engineering and management positions throughout Ireland. With over 30 years experience John has brought the company to over 35 employees working in customer service roles throughout Ireland providing helpdesk, consultancy and on site desktop support. We have clients ranging from SME to multinational companies and government IT departments.
4 Company Profile Our Key Services Maintenance and support contracts Managed services On site consultancy Prepaid engineering days Support and Helpdesk Services Virtualisation services 3rd party hardware and software support Our Key Partners APC Authorized Partner Cisco Select Certified Partner EMC Velocity Partner HP Preferred Partner 2011 IBM Global Business Partner Microsoft Gold Partner OKI MPS / Executive Series Partner VMware Certified Enterprise Solution Provider Sonic Wall Silver Partner VeeAM Silver Partner
5 Westbourne Company Service Solutions Simplifying IT Hardware Sales Software Sales Virtualization Managed Print Services Managed Services UPS Power and Cooling Storage Solutions Hardware & Software Maintenance Contracts Offsite (Keep It Safe) Backup
6 Company Products Hardware Sales: Servers Rack Mount Servers Tower Servers Blade Servers Desk Top Computers / Work Stations /Note Books / Net Books / IPads Printers Dot Matrix /A4/A3 Mono/Colour Laser Printers /Plotters Multi Function Mono / Colour Devices Line Printers /Label Printer Storage Tape Drives / D2D /NAS/SAN /Fibre/ICSI /EMC/HP/DELL Network Communications / Partners Fire Wall / Switches / Routers Unified Communications / Unified Storage EMC / Cisco /HP/ Brocade
7 Company Products Microsoft Software Sales: OEM Open Licence OVS Agreements Office 365 Office 2010/ Windows 7 Software Solution Sales: Anti Virus Fire Wall Protection Back up Recovery De Duplication Off Site Storage Cloud Based Software Virtualization Office Applications Accounts Software
8 Company Products Accredited Certified Partners for: Microsoft EMC Sonic Wall Keep IT Safe Veeam Sage Exchequer CommVault Symantec For a FREE TRIAL on VMware V Sphere 4.1 Please log onto and click on VMware Managed Print: Printing Solutions OKI MPS Authorised Partner Audit of existing printers to establish savings potential Up to 30% Savings on current printing cost
9 Company Solutions Managed Services: We offer a complete managed service Agreed SLA Engineers trained to customers requirement Dedicated help desk service Web based call logging system Fully supported back office service Monthly reporting Fixed monthly/annual cost Testimonial from Anthony Dooher; Business Development Manager for Agfa Healthcare in Ireland We started using Westbourne IT in 2007 on a large project in the Mercy Hospital Cork. This partnership was a huge success. We agreed to take out a managed service contract with Westbourne in 2009 to cover all hospitals with Agfa systems throughout Ireland. This managed service has allowed us to concentrate on our core business in healthcare, leaving Westbourne to manage our key infrastructure 24x7, 365 days. If any company is looking to increase efficiency I would strongly recommend Westbourne IT to be cost effective with a managed service.
10 At Westbourne IT we pride ourselves in providing world class service Service Solutions: 3rd Party Hardware Sales and Maintenance up to 24x7 Software Maintenance Contract 9x5, 13x5, 24x7 Pre-Paid Days Managed Service Contracts IT Consultation Professional Service Days FT On Site Desk Top Support Contract s Holiday Relief Cover Holiday Project Cover IT Resources We can seamlessly integrate and form part of your IT Department working together with your IT Team. Please refer to our website for further information on any of our services:
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