PC/Network Technician Certification Program: CompTIA A+, Microsoft MTA: OS Essentials, CWTS Wireless Certifications

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1 : CompTIA A+, Microsoft MTA: OS Essentials, CWTS Wireless Certifications ZAPL- 007 CompTIA A+, Microsoft MTA: Windows OS Essentials, CWTS Wireless Certifications) Fee: $3,175 - Includes training, comprehensive reference library, tool kit, practice exams. Fee: $3,635 - Includes training, library, practice exams, tool kit, practice exams, and one set of exam vouchers IT Open House Learn about all of our IT Certification Programs Call for Schedule Program Description The PC/Network Technician Program at STCC involves 164 hours of hands-on instruction to prepare for the CompTIA A+ Service Technician, Certified Wireless Technology Specialist (CWTS), and Microsoft Technology Associate (MTA): Windows Operating Systems Essentials Certifications. The course material goes well beyond the scope of the certification exams and focuses on preparing the student to be successful as a PC/Network technician. The program covers all the material necessary to pass the CompTIA A+, CWTS and the Microsoft MTA certification exams. Each student receives an extensive reference library and a PC tool kit to keep. The classes are held on weeknights and Saturdays. An updated schedule of specific dates, classrooms and labs is maintained on STCC Workforce Development website.. The program is taught by professional instructors with thousands of hours of teaching experience who are CompTIA, Cisco, IBM, CWNP, CIW, and Microsoft Certified. STCC has been offering A+ training since 1997 and has an 90-95% pass rate for students taking the A+ exams. This is an intensive hands-on program designed to prepare candidates to take the CompTIA A+ Required Exams: CompTIA A+ Essentials, CompTIA A+ Practical Application and the Microsoft MTA: Windows 7 OS Essentials Certification Exam, and the Certified Wireless Technology Specialist Exam. Prerequisites None Students need to have the desire to learn the material and continue learning after the course is completed Basic Keyboarding and Mouse Skills are a plus Get College Credit for IT Certifications Credit for CISCO, CompTIA, and Microsoft Certification

2 Certification Exams CompTIA A+ Certification (Two Exams) CompTIA A+ Essentials, exam code and CompTIA A+ Practical Application, exam code Microsoft MTA: Windows OS Essentials Certification (One Exam) Exam : Microsoft MTA: Windows Server Administration Fundamentals Exam CWNP Certified Wireless Technology Specialist (CWTS) Exam PW0-071 CWTS Certification Exam Course Module Descriptions Modules denoted by an * are available as stand alone programs. Computer Hardware and Operating Systems Fundamentals (20 hours) This introductory module covers the fundamentals of PC hardware, and operating systems. The following topics are covered: PC hardware, booting the computer, hard disk management, drives, subdirectories (folders), structures, file management, batch files, executing programs, memory management (16-bit/32-bit and 64-bit Operating Systems). Introduction to Networks: For the Beginner (8 hours)* Students will explore networking fundamentals; demystify how network transmissions travel from one PC to another over a network, or from one network to another network. We will explore how Hubs, Switches, and Routers work in relationship to the OSI model. In exploring this technology and the OSI model we will gain a basic understanding of Collision Domains, Broadcast Domains, VLANS, and Firewalls. The course will concentrate on current industry technology such as Ethernet Wireless Networks and Telephony. Students will also install a wireless network in the computer lab and then learn how to secure it using encryption. TCP/IP Networking Essentials (8 hours)* This module will explore the TCP/IP protocol suite through an understanding of how the OSI model works. We will explore the interaction of network communications as it relates to the different layers of the model. In covering the TCP/IP suite we will discuss client IP configurations including: IP Addresses, Subnet Masks, Default Gateways, DNS servers and how DHCP is used to dynamically supply these settings. Students will also learn how DNS works in resolving Domain names to IP addresses, and how Website URL s and IP addresses are linked in the global DNS directory system. Student s will also learn how to dissect an IP address and subnet mask to quickly determine the host device's Network address, Broadcast address, and the valid range of addresses in it s network. With this knowledge, we will explore how to troubleshoot IP networks configured into organizational VLANs.

3 Essentials for CWTS Wireless Certification (24 hours) The CWTS (Certified Wireless Technology Specialist) Certification is the latest certification from the CWNP Program. CWTS is an entry-level enterprise WLAN certification, and is the first high-stakes certification geared specifically towards both WLAN sales and support staff for the Enterprise WLAN industry. The CWTS Certification verifies sales and support staffs are specialists in WLAN technology and have all the fundamental knowledge, tools and terminology necessary to be successful in the exciting and rapidly growing Enterprise WLAN industry. CWTS was created in response to a strong market demand for professionals who are required to be proficient in a variety of basic wireless technologies. The vast numbers of system and network administrators whose responsibilities now include some work with wireless as well as wired networks require basic familiarity with terms, concepts, tools, and technologies. Topics in this module include: Wi-Fi Technology, IEEE & WiFI Standards, Hardware and Software, Radio Frequency (RF) Fundamentals, Site Surveying and Installation, Application, Support, and Troubleshooting. Microsoft Technology Associate (MTA) Server Administration Fundamentals Certification This module will prepare students to take and pass the Microsoft Server Administration Fundamentals Certification. This course covers the core concepts and technologies you need to administer a Windows Server OS. Administering a Windows operating system (OS) can be a difficult topic to grasp, particularly if you are new to the field of IT. This course serves as an approachable introduction to understanding how to install a server, the various roles of a server, and how server performance and maintenance impacts a network. A+ Operating System Certification Prep (4 hours) This module is designed to cover those CompTIA Certification Operating System topics which were not covered in the MTA: Windows 7 OS Essentials course material, such as 9X, 2000, XP, Vista and their utilization in today s work environment. CompTIA A+ PC/Network Technologies (44 hours) This module is designed to prepare students for the CompTIA A+ (800 series) exams by introducing the students to basic computer hardware components and the proper handling of equipment while installing, upgrading, diagnosing, and repairing both PC hardware and software configurations. Students will use a selection of tools to complete instructor-guided labs to learn the proper techniques. Some of the topics covered include: CPUs, I/O bus architectures, memory, interfaces, ports, hardware and software interrupts, common troubleshooting procedures, and Field Replaceable Units (FRUs). Student s will learn how disassemble and reassemble PC Hardware, as well as install new components such as Hard Drives, RAM, Sound Cards, and assorted other components. Students will learn to utilize the Internet to gather the latest information and Device Drivers. Extensive hands-on, instructor-led labs utilizing some of the latest technology will be presented to demonstrate and teach the proper techniques in computer maintenance and advanced troubleshooting. Introduction to Virtual Environments & LINUX (8 hours) This module will introduce the student to the world of UNIX/Linux which is gaining in popularity in the area on E-Commerce and web hosting. Students will learn to install and navigate through Linux to become familiar with its look and feel. CompTIA does not presently test on any UNIX/Linux objectives, but it is important that students who complete our program have at least a minimal exposure to this OS environment. PC/Network Protection: Spyware & Viruses (8 hours) This workshop gives users an overview of the security risks to their PCs and networks, and explores the available countermeasures. Virtually every PC is at risk if they have Internet connectivity, especially in the context of always being on through broadband access services (such as cable and DSL modems), as well as the traditional dial-up. Major topics will include: malicious software i.e.; Viruses, Spyware, Pop-ups and Spam and what to do to prevent these attacks. In addition, participants will learn about child protection software and how to develop a policy for personal and small office home office (SOHO) systems.

4 Instructor James Beane Program Developer and Lead Instructor Director of Program Development and Professional Services Workforce Development Phone: (413) Industry Certifications Cisco Certified CCENT, CCNA, CCDA CompTIA Certified A+, Network+, i-net+, e-biz+, Server+ Microsoft Certified MCDST, MCP, MTA (OS, Networking, Server) Certified Internet Webmaster (CIW) Professional/Instructor IBM Certified Professional iseries 400 Certified Wireless Technology Specialist (CWTS) Registration and Fee Information If you have any questions about costs, registration, please contact the STCC Workforce Development office at (413) If you have any questions about the course content please feel free to contact Jim (413) or [email protected] Space is quite limited in this program and enrollments will be accepted based on the date of application. This is an all-inclusive fee and includes all required textbooks, practice exams, and tool kit. The test vouchers for the four required exams for certification; two CompTIA exams, one Microsoft MTA Windows Server Fundamentals exam, and the CWTS Wireless may be purchased with the class or at the completion of the class. The fee for this 168+ hour program is $3,175 or $3,635 with exam vouchers Early application is strongly recommended since this course usually fills up early. Financing Your Training Needs Loan Programs for Your Education Refund Schedule: 100% of program fee, less a $50 administrative charge, for withdrawal completed at least one week prior to Kick-off Class Date. No refund is available after that date.

5 0B Workforce Development Center CompTIA A+, Microsoft MTA - OS Essentials, CWTS Wireless Certifications February 1 st June 1 st All Classes meet Mondays & Wednesdays (unless noted) Tentative Schedule Course Dates Time/Location Total hours IT Program Open House January 12 th, Tuesday 5:00pm, 2/303 Introduction to Operating Systems and Hardware February 1, 3, 8, 10 February 13 th, Saturday 5:00-9:00 p.m. (2/410) 20 Introduction to Networks: February 17 February 20, Saturday 5:00-9:00 p.m. (2/303) 8 CWTS Wireless Certification Virtual Environments & Ant-Virus & Spyware February 22, 24, 29 & March 2, 7, 9 5:00-9:00 p.m. (2/303) 24 March 10 (TH), 14, 16 5:00-9:00 p.m. (2/411) 12 Introduction to Linux March 21 5:00-9:00 p.m. (2/411) 4 TCP/IP March 23, 24 5:00-9:00 p.m. (2/303) 8 MTA: Windows Server Certification March 28, 30 & April 4, 6, 11, 13 April 9, & 16, Saturdays 5:00-9:00 p.m. (2/303) 32 A+ OS Technology April 20 5:00-9:00 p.m. 4 CompTIA A+ PC/Networking Tech April 21 (TH), 25, 27 & May 2, 4, 9, 11, 16, 18, 23, 25 5:00-9:00 p.m. (2/410) 44 A+ Review - Hardware, OS & Networking Certification Exams May 31 (T), June 1 5:00-9:00 p.m. (2/303) 8 You will need to pass 2 CompTIA A+ Certification Exams 1 Microsoft MTA: Windows Server exam 1 CWTS Wireless Certification Exam