Parallels Automation 5.5

Transcription

1 Parallels Automation 5.5 Hardware Requirements Revision (October 31, 2013) Copyright Parallels IP Holdings GmbH and its affiliates. All rights reserved.

2 Parallels IP Holdings GmbH Vordergasse Schaffhausen Switzerland Tel: Fax: Copyright Parallels IP Holdings GmbH and its affiliates. All rights reserved. Distribution of this work or derivative of this work in any form is prohibited unless prior written permission is obtained from the copyright holder. { Patented technology protected by U.S.Patents 7,328,225; 7,325,017; 7,293,033; 7,099,948; 7,076,633. Patents pending in the U.S.} Product and service names mentioned herein are the trademarks of their respective owners. Parallels Operations Automation is a registered trademark of Parallels.

3 Contents Preface Documentation Conventions Typographical Conventions General Conventions Feedback Parallels Automation Deployment Architectures Overview Linux Shared Hosting Windows Shared Hosting Linux Mail Hosting Hosted Exchange Hosted OCS Hosted CRM VPS Hosting Dedicated Hosting Application Hosting Cloud Infrastructure Hosting Lync 2010 Hosting Lync 2013 Hosting Pack Hardware Requirements Management Servers on Linux LINMN PBALINBE PBALINFE Management Servers on Windows WINMN PBAWINBE PBAWINFE UI and Branding Servers on Linux LINUI... 36

4 LINBR UI and Branding Servers on Windows WINUI WINBR WINCPNLB01, WINCPNLB PBA Online Store Server on Linux PBALINOS PBA Online Store Server on Windows PBAWINOS Privacy Proxy Server LINPPS WINPPS Windows Hosting Infrastructure Servers AD01, AD WPESRVDB WPESRV WPEDB WPEDBCL01, WPEDBCL Linux DNS Servers LINDNS01, LINDNS Linux Shared Hosting NG Service Module POAMN HENAS HA NFS Cluster HEWSL HELB DB Server WSNG Windows DNS Servers WINDNS01, WINDNS Linux Web Servers MAILSID Linux Mail Servers LINMAILSH LINMAILNLB... 68

5 LINMAILCLN01, LINMAILCLN LINMAILNFS LINMAILLDAP, LINMAILLDAPREPL LINMAILWHOSON WM SA DRWEB Linux Database Servers MYSQL PGSQL Windows Shared Hosting Servers WINWEB WINFM WINDP WINSSLPR Windows Database Servers MSSQL MSSQLDATAADM MSSQLCLUSTER01, MSSQLCLUSTER Windows SharePoint Services 3.0 Servers WSSFE WSSBE Microsoft SharePoint Foundation WSSFE WSSBE Hosted Exchange 2007 Servers EXEDGE EXHUB EXCAS EXMBXSCC01, EXMBXSCC EXMBXCCR01, EXMBXCCR02, EXMBX EXOAB EXUM Hosted Exchange 2010 Servers EXHUB, EXHUBEXT, EXCASHUBEXT

6 EXCAS EXMBX EXOAB Hosted Exchange 2013 Servers EXCAS EXMBX Blackberry 5.0 Servers BES (Consolidated Deployment) BES (Large Scale Deployment) BESAS (Large Scale Deployment) BESSQL (Large Scale Deployment) Good Servers GOOD Microsoft Dynamics CRM 4.0 Servers CRMAPP CRMSYS CRMER Microsoft SQL 2005 Servers for MS CRM CRMRS CRMDB Parallels Windows SiteBuilder Servers WINSBFE WINSBBE Web Statistics Servers AWSTATS Parallels Virtuozzo Containers for Linux Servers VZLIN VZLINBU Parallels Virtuozzo Containers for Windows Servers VZWIN VZWINBU Dedicated Hosting Servers DS PI DHCP

7 ATI OSIS Application Hosting Servers LINPGH WINPGH SYMLINPGH OXSH EPAGESSH BroadWorks Integration Servers BWWINPGH BWWINWMS Office 365 Integration Servers O365GH O365LINPGH O365WINPGH Windows Streaming Servers WSM Office Communication Servers OCSSQL OCSSQLCL01, OCSSQLCL OCSELPOOLFE OCSPOOLFE OCSARC OCSSQLCDR OCSSQLCDRCL01, OCSSQLCDRCL OCSDIRECTOR OCSCOMWEB OCSEDGE OCSMEDIATION Lync Server 2010 Integration LYNCPOOLFE LYNCSQLBE LYNCSQLBECL01, LYNCSQLBECL LYNCEDGE LYNCARCMON LYNCAMSQLBE

8 LYNCAMSQLBECL01, LYNCAMSQLBECL LYNCDIRECTOR LYNCAVCONF LYNCMEDIATION LYNCPGH LYNCREVPRX Lync Server 2013 Hosting Pack Integration LYNCPOOLFE LYNCSQLBE LYNCSQLBECL01, LYNCSQLBECL LYNCEDGE LYNCAMSQLBE LYNCAMSQLBECL01, LYNCAMSQLBECL LYNCDIRECTOR LYNCMEDIATION LYNCPGH LYNCWAC LYNCREVPRX Backup Servers SYSBU LINCUSTBACKUP WINCUSTBACKUP Multi-Purpose Servers MISCLIN MISCWIN Watchdog Servers LINWDG WINWDG Customer Active Directory Integration Server CDIWS Cloud Infrastructure Servers PACI_IMDB PACI_IM PACI_SN_PCS PACI_SN_PVCfW PACI_PCS

9 PACI_PVCfW Supported VPS OS and VPS Hardware Node OS Distributions Supported STONITH Interfaces for HA NFS Index

10 C HAPTER 1 Preface In This Chapter Documentation Conventions...10 Feedback...12 Documentation Conventions Before you start using this guide, it is important to understand the documentation conventions used in it. Typographical Conventions The following kinds of formatting in the text identify special information. Formatting convention Type of Information Example Special Bold Items you must select, such as menu options, command buttons, or items in a list. Titles of modules, sections, and subsections. Navigate to the QoS tab. Read the Basic Administration module.

11 Preface Italics Important Used to emphasize the importance of a point, to introduce a term or to designate a command line placeholder, which is to be replaced with a real name or value. An important note provides information that is essential to the completion of a task. Users can disregard information in a note and still complete a task, but they should not disregard an important note. These are the so-called shared VEs. To destroy a VE, type vzctl destroy VEid. Important: The device drivers installed automatically during Setup are required by your system. If you remove one of these drivers, your system may not work properly. Note Monospace Preformatted Preformatted Bold CAPITALS KEY+KEY A note with the heading Note indicates neutral or positive information that emphasizes or supplements important points of the main text. A note supplies information that may apply only in special cases for example, memory limitations, equipment configurations, or details that apply to specific versions of a program. The names of commands, files, and directories. On-screen computer output in your command-line sessions; source code in XML, C++, or other programming languages. What you type, contrasted with on-screen computer output. Note: If Windows prompts you for a network password at startup, your network is already set up and you can skip this section. Use vzctl start to start a VE. Saved parameters for VE 101 # rpm V virtuozzorelease Names of keys on the keyboard. SHIFT, CTRL, ALT Key combinations for which the user must press and hold down one key and then press another. CTRL+P, ALT+F4 11

12 Preface General Conventions Be aware of the following conventions used in this book. Modules in this guide are divided into sections, which, in turn, are subdivided into subsections. For example, Documentation Conventions is a section, and General Conventions is a subsection. When following steps or using examples, be sure to type double-quotes ("), left singlequotes (`), and right single-quotes (') exactly as shown. The key referred to as RETURN is labeled ENTER on some keyboards. Commands in the directories included into the PATH variable are used without absolute path names. Steps that use commands in other, less common, directories show the absolute paths in the examples. Feedback If you have found a mistake in this guide, or if you have suggestions or ideas on how to improve this guide, please send your feedback using the online form at Please include in your report the guide's title, chapter and section titles, and the fragment of text in which you have found an error. 12

13 C HAPTER 2 Parallels Automation Deployment Architectures In This Chapter Overview...14 Linux Shared Hosting...16 Windows Shared Hosting...17 Linux Mail Hosting...18 Hosted Exchange...19 Hosted OCS...20 Hosted CRM...21 VPS Hosting...22 Dedicated Hosting...23 Application Hosting...24 Cloud Infrastructure Hosting...25 Lync 2010 Hosting...26 Lync 2013 Hosting Pack...27

14 Parallels Automation Deployment Architectures Overview The system installation network is logically divided into the BackNet, FrontNet, and BackupNet networks. BackNet is not accessible from Internet and intended for communication between system components. FrontNet is accessible from Internet and intended for access to services by the end-users. BackupNet is not accessible from Internet and intended to perform backup and restore operations. The major system components are the POA Management Node and POA Agents. The Management Node manages the whole system by using the POA Agents on nodes. The typical examples of services are the HTTP/FTP/Mail services, which are used by the endusers. Note: The diagram does not include the Linux Shared Hosting NG Service Module. To learn about Linux Shared Hosting NG Service Module structure, refer to the Linux Shared Hosting NG Service Module topic (on page 51). The system installation comprises the two types of nodes. The nodes of first type play the roles of back-ends and host system components and services databases. These nodes are connected to BackNet. The nodes of second type play the roles of front-ends and host system components, web-based interfaces, and services used by the end-users. These nodes are connected to FrontNet and BackNet. Typically, POA Agent is installed on every back-end or front-end node, but exceptions exist. There are two cases of BackNet and FrontNet configuration in terms of physical and IP networks: FrontNet and BackNet networks are the different physical networks, where each has own IP addresses range assigned. The back-end node is attached to the BackNet physical network, and has the BackNet Network Interface Card (NIC) with IP address from the BackNet IP addresses range configured. The typical example of back-end node is the Management Node, which communicates with POA Agents on nodes via BackNet. The front-end node is attached to BackNet and FrontNet physical networks. The BackNet NIC is attached to the BackNet physical network, and the FrontNet NIC is attached to the FrontNet physical network. On the BackNet NIC the IP address from the BackNet IP addresses range is configured, on the FrontNet NIC the IP address from the FrontNet IP addresses range is configured. The BackNet IP address is used by the POA Agent. The FrontNet IP address is used by the services, which are installed on the front-end node. The typical example of front-end node is a web-server node, which hosts POA Agent and HTTP/FTP services. The Management Node manages the web-server node by using of POA Agent via BackNet. HTTP/FTP services are accessible by the end-users via FrontNet.

15 Parallels Automation Deployment Architectures FrontNet and BackNet networks represent the single physical network. There is single IP addresses range or several different IP addresses ranges may be used. It is recommended to use two different IP addresses ranges to separate BackNet and FrontNet IP addresses space. Every back-end or front-end node has the NIC with BackNet and FrontNet IP addresses configured. The BackNet IP address is used by the POA Agent to communicate with Management Node, the FrontNet IP address is used by the services, which are installed on node. The services bounded to the FrontNet IP address are accessible from Internet. BackupNet, as it was mentioned above, the network intended to perform backup and restore operations. The typical examples of data which should to be backed up regularly are the system database, content of end-users web-spaces, and services databases. There are two cases of BackupNet configuration in terms of physical and IP networks: BackupNet is a separate physical network with own IP addresses range. Every back-end node, which hosts system components that should to be backed up on regular basis, has additional NIC. This NIC is attached to BackupNet physical network and has IP address from BackupNet IP addresses range configured. BackupNet and BackNet represent a single physical network. It means that in practice BackNet is used to perform backup and restore operations. It is strongly recommended to configure BackupNet as separate physical network with own IP address range. Such configuration allows to separate bulk backup-traffic from traffic, which generates by the system components. 15

16 Parallels Automation Deployment Architectures Linux Shared Hosting Figure 1: Linux Shared Hosting 16

17 Parallels Automation Deployment Architectures Windows Shared Hosting Figure 2: Windows Shared Hosting 17

18 Parallels Automation Deployment Architectures Linux Mail Hosting Figure 3: Linux Mail Hosting 18

19 Parallels Automation Deployment Architectures Hosted Exchange Figure 4: Exchange Hosting 19

20 Parallels Automation Deployment Architectures Hosted OCS Figure 5: OCS Hosting 20

21 Parallels Automation Deployment Architectures Hosted CRM Figure 6: CRM Hosting 21

22 Parallels Automation Deployment Architectures VPS Hosting Figure 7: VPS Hosting 22

23 Parallels Automation Deployment Architectures Dedicated Hosting Figure 8: Dedicated Hosting 23

24 Parallels Automation Deployment Architectures Application Hosting Figure 9: Application Hosting 24

25 Parallels Automation Deployment Architectures Cloud Infrastructure Hosting Remarks: Figure 10: Cloud Infrastructure Hosting The PrivNet is specific to Cloud Infrastructure. It is intended for hosting cloud servers and contains PVCfW and PCS nodes only. You are strongly recommended to set up a dedicated, physically isolated network as the PrivNet. If necessary, you can configure PVCfW and PCS nodes to connect to the FrontNet, providing them with access to the Internet via NAT. 25

26 Parallels Automation Deployment Architectures Lync 2010 Hosting Figure 11: Lync 2010 Hosting 26

27 Parallels Automation Deployment Architectures Lync 2013 Hosting Pack Figure 12: Lync Server 2013 Hosting Pack 27

28 C HAPTER 3 Hardware Requirements In This Chapter Management Servers on Linux...30 Management Servers on Windows...33 UI and Branding Servers on Linux...36 UI and Branding Servers on Windows...38 PBA Online Store Server on Linux...41 PBA Online Store Server on Windows...42 Privacy Proxy Server...43 Windows Hosting Infrastructure Servers...45 Linux DNS Servers...50 Linux Shared Hosting NG Service Module...51 Windows DNS Servers...63 Linux Web Servers...65 Linux Mail Servers...67 Linux Database Servers...77 Windows Shared Hosting Servers...79 Windows Database Servers...84 Windows SharePoint Services 3.0 Servers...88 Microsoft SharePoint Foundation Hosted Exchange 2007 Servers...95 Hosted Exchange 2010 Servers Hosted Exchange 2013 Servers Blackberry 5.0 Servers Good Servers Microsoft Dynamics CRM 4.0 Servers Microsoft SQL 2005 Servers for MS CRM Parallels Windows SiteBuilder Servers Web Statistics Servers Parallels Virtuozzo Containers for Linux Servers Parallels Virtuozzo Containers for Windows Servers Dedicated Hosting Servers Application Hosting Servers BroadWorks Integration Servers Office 365 Integration Servers Windows Streaming Servers Office Communication Servers Lync Server 2010 Integration Lync Server 2013 Hosting Pack Integration Backup Servers...211

29 Multi-Purpose Servers Watchdog Servers Customer Active Directory Integration Server Cloud Infrastructure Servers Supported VPS OS and VPS Hardware Node OS Distributions Supported STONITH Interfaces for HA NFS

30 Management Servers on Linux LINMN01 Quantity 1 LINMN01 POA Management Node on Linux. Server runs the POA management software and system database. 50,000 accounts OS RHEL 6 (x64) CentOS 6 (x64) OS only Not applicable 2 core (3GHz or higher) 4GB OS and software - 3 x 146GB, SCSI, RAID 5 (hardware impl.) / 5GB - for OS 2 x size (8GB) - swap /usr - 20GB - for software /var - remaining space - for POA system database and logs BackNet 30

31 PBALINBE Quantity 1 PBALINBE PBA Database Server on Linux. 50,000 accounts OS RHEL 6/CentOS 6 (x64) is recommended and available since PBA 5.4 OS only Shipped by Parallels: Database server based on PostgreSQL is shipped with PBA distribution Not applicable 2 core (3GHz or higher) 4GB - required 6GB - recommended OS and software - 3 x 100GB, SCSI, RAID 5 (hardware impl.) 2 x size (8GB) - swap /boot - 200MB - boot partition / - remaining space - for OS, software, and data BackNet 31

32 PBALINFE Quantity 1 PBALINFE PBA Application Server on Linux. Server runs PBA UI and Containers. 50,000 accounts OS RHEL 6/CentOS 6 (x64) is recommended and available since PBA 5.4 OS only RHEL 6/CentOS 6: Apache 2.2 (httpd and mod_ssl ; higher versions are recommended) Not applicable 2 core (3GHz or higher) 4GB - required 6GB - recommended OS and software - 1 x 200GB, SATA 2 x size (8GB) - swap /boot - 200MB - boot partition / - remaining space - for OS, software, and data BackNet, FrontNet 32

33 Management Servers on Windows WINMN01 Quantity 1 WINMN01 POA Management Node on Windows. Server runs the POA management software and system database. 50,000 accounts OS Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS only To be installed by Parallels: SQL Server 2008 R2 Standard Edition Not applicable 2 core (3GHz or higher) 4GB OS, software, and data - 3 x 146GB, SCSI, RAID 5 (hardware impl.) C: 40GB - for OS and software D: remaining space - SQL Server data and log files BackNet 33

34 PBAWINBE Quantity 1 PBAWINBE PBA Database Server on Windows. 50,000 accounts OS Windows Server 2008 R2 Standard Edition (x64) - recommended Windows Server 2008 R2 Enterprise Edition (x64) - recommended Windows Server 2008 R2 Datacenter Edition (x64) - recommended Important: Only English versions are supported. OS SQL Server 2008 Standard Edition R2 Not applicable 2 core (3GHz or higher) 4GB - required 6GB - recommended OS, software, and data - 3 x 100GB, SCSI, RAID 5 (hardware impl.) C: all space - for OS and software, SQL Server data and log files BackNet 34

35 PBAWINFE Quantity 1 PBAWINFE PBA Application Server on Windows. Server runs PBA UI and Containers. 50,000 accounts OS Windows Server 2008 R2 Standard Edition (x64) - recommended Windows Server 2008 R2 Enterprise Edition (x64) - recommended Windows Server 2008 R2 Datacenter Edition (x64) - recommended Important: Only English versions are supported. OS only Not applicable 2 core (3GHz or higher) 4GB - required 6GB - recommended OS, software, and data - 1 x 200GB, SATA C: all space - for OS and software BackNet, FrontNet 35

36 UI and Branding Servers on Linux LINUI In POA 5.5 UI and Branding can be deployed on Web Server or Web Cluster NG. Please, see WSNG (on page 61) or HEWSL (on page 57) roles for the requirements. 36

37 LINBR In POA 5.5 UI and Branding can be deployed on Web Server or Web Cluster NG. Please, see WSNG (on page 61) or HEWSL (on page 57) roles for the requirements. 37

38 UI and Branding Servers on Windows WINUI Quantity 1 WINUI POA UI Server on Windows. This Server is responsible for running the POA User Interface. Multiple UI and Branding Servers can be used for scalability. Also it is possible to have a separate UI Server for each Brand. 20,000 accounts OS Windows Server 2008 Web Edition (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Important: Only English versions are supported. OS only To be installed by Parallels: Internet Information Services (IIS) 7 for Windows Server 2008 WPE 2 core (3GHz or higher) 4GB OS and software - 2 x 80GB, SATA, RAID 1 (software impl.) C: All disk space - for OS and software BackNet 38

39 WINBR Quantity 1 WINBR POA Branding Server on Windows. This Server acts as proxy for requests to POA UI Server. Multiple UI and Branding Servers can be used for scalability. Also it is possible to have a separate UI Server for each Brand. 20,000 accounts OS Windows Server 2008 Web Edition (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Important: Only English versions are supported. OS only To be installed by Parallels: Internet Information Services (IIS) 7 for Windows Server 2008 or IIS 7.5 for Windows Server 2008 R2 ISAPI Rewrite Full WPE 2 core (3GHz or higher) 4GB OS and software - 2 x 80GB, SATA, RAID 1 (software impl.) C: All disk space - for OS and software BackNet, FrontNet 39

40 WINCPNLB01, WINCPNLB02 Quantity WINCPNLB01, WINCPNLB02 POA UI and Branding Servers on Windows, which are grouped into Windows NLB Cluster. 20,000 accounts 2 or more OS UI NLB Cluster on Windows Server 2008 R2 Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS only To be installed by Parallels: UI NLB Cluster on Windows Server 2008 R2 WPE IIS 7.5 Network Load Balancing Services Distributed File Replication (DFSR) Service Web Deploy (Web Deployment Tool) 2.0 SWrewrite 2 core (3GHz or higher) 4GB OS and software - 2 x 80GB, SATA, RAID 1 (software impl.) C: All disk space - for OS and software BackNet, FrontNet 40

41 PBA Online Store Server on Linux PBALINOS Quantity 1 PBALINOS PBA Online Store server on Linux. The server runs PBA Online Store Application. 50,000 accounts OS RHEL 6/CentOS 6 (x64) is recommended and available since PBA 5.4 OS only RHEL 6/CentOS 6: Apache 2.2 (httpd and and mod_ssl ; higher versions are recommended) PHP v or higher Not applicable 1 core (3GHz or higher) 1GB OS and software GB, IDE 2 x size (2GB) - swap /boot - 200MB - boot partition / - remaining space - for OS, software, and data FrontNet, BackNet 41

42 PBA Online Store Server on Windows PBAWINOS Quantity 1 PBAWINOS PBA Online Store server on Windows. The server runs PBA Online Store Application. 50,000 accounts OS Windows Server 2008 R2 Standard Edition (x64) - recommended Windows Server 2008 R2 Enterprise Edition (x64) - recommended Windows Server 2008 R2 Datacenter Edition (x64) - recommended Important: Only English versions are supported. OS only IIS 7.0 PHP v or higher Not applicable 1 core (2GHz or higher) 256 MB or more OS and software - 80 GB, SATA C: All disk space - for OS and software FrontNet, BackNet 42

43 Privacy Proxy Server LINPPS LINPPS Privacy Proxy Server on Linux Quantity 1 OS RHEL 6 (x64) CentOS 6 (x64) OS only Not applicable 1 core (2GHz or higher) 512MB OS, software, and data - 40 GB, SATA 2 x size (1GB) - swap / - remaining space - for OS, software, and data FrontNet, BackNet 43

44 WINPPS WINPPS Privacy Proxy Server on Windows Quantity 1 OS Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Important: Only English versions are supported. OS only Not applicable 1 core (2GHz or higher) 512MB OS, software, and data - 40 GB, SATA C: - all available space - for OS, software, and data FrontNet, BackNet 44

45 Windows Hosting Infrastructure Servers AD01, AD02 AD01, AD02 Active Directory Domain Controller. This server is responsible for running the Active Directory required for Windows hosting infrastructure. 20,000 Active Directory users. Minimum 2 are recommended for redundancy. An additional server is recommended for each additional 8,000 users. Quantity 2 An additional server is recommended for each additional 8,000 users. OS Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS only Not applicable 4 core (2GHz or higher) 2GB (4GB if number of users is more than 20,000) OS and software - 2 x 72GB, SCSI, RAID 1 C: 40GB - for OS and software D: remaining space (30GB) - Active Directory database and SYSVOL shared folder (sizing: ~4GB for each 10,000 AD users). E: 2GB - Active Directory transaction log files BackNet 45

46 WPESRVDB WPESRVDB Parallels Windows Engine (WPE) server (Entry Level deployment scenario). This server hosts WPE service and its components as well as WPE database. Quantity 1 OS Windows Server 2008 R2 Standard Edition SP1 (x64) Important: Only English versions are supported. OS only To be installed by Parallels (MS SQL Server distribution to be provided by the Customer): WPE service and its components MS SQL Server 2008 (R2) Express Edition SP2 (64-bit) Not applicable 4 core (2GHz or higher) 4GB OS and software - 3 x 72 GB, SCSI, RAID 5 (hardware impl.) C: 40GB - for OS and software D: remaining space (32GB) - database and logs BackNet 46

47 WPESRV Quantity WPESRV Parallels Windows Engine (WPE) server (Standard Level/Carrier Level deployment scenario). This server hosts WPE service and its components. 1 - for single-host configuration 2 - for NLB cluster OS Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS only To be installed by Parallels: WPE service and its components Not applicable 4 core (2GHz or higher) 4GB OS and software - 2 x 36 GB, SCSI, RAID 1 C: all available space (36GB) - for OS and software BackNet 47

48 WPEDB Quantity 1 WPEDB Parallels Windows Engine (WPE) database server (Standard Level deployment scenario). This server hosts the WPE database. OS Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS only To be installed by Parallels (Distribution to be provided by the Customer): MS SQL Server 2008 R2 Web/Workgroup/Standard/Enterprise Edition SP2 (64-bit) Not applicable 4 core (2GHz or higher) 4GB OS and software - 3 x 72 GB, SCSI, RAID 5 (hardware impl.) C: 40GB - for OS and software D: remaining space (32GB) - database and logs BackNet 48

49 WPEDBCL01, WPEDBCL02 Quantity 2 WPEDBCL01, WPEDBCL02 Parallels Windows Engine (WPE) database servers (Carrier Level deployment scenario). These servers host the WPE database (MS SQL Server cluster). OS Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS only To be installed by Parallels (Distribution to be provided by the Customer): MS SQL Server 2008 (R2) Standard/Enterprise Edition SP2 (64-bit) Not applicable 2 core (3GHz or higher) 4Gb OS and software - 2 x 36 GB, SCSI, RAID 1 Array 2 (shared): Quorum, databases, and logs - 3 x 72 GB, SCSI, RAID 5 (hardware impl.) C: - 36 GB - for OS and software Array 2 (shared): Q: - 1 GB - Quorum D: - remaining space - for database and logs BackNet HeartBeatNet SAN connectivity (optional) 49

50 Linux DNS Servers LINDNS01, LINDNS02 Quantity LINDNS01, LINDNS02 DNS Server on Linux OS RHEL 6 (x64) 60,000 DNS zones / 300,000 DNS resource records per server Minimum 2 are required. Can be deployed as a VPS on one of the Multi-Purpose servers - see below. CentOS 6 (x64) OS only Not applicable 2 core (3GHz or higher) 2GB OS and software - 2 x 36GB, SCSI, RAID 1 / - 4GB - for OS and software 2 x size (4GB) - swap /var - remaining space - for DNS zone files FrontNet, BackNet Important: 1. Some top-level domain (TLD) zones may have specific network requirements for nameservers. For example, nameservers of the.de and.fr TLD zones must be placed on the different subnets. Make sure that TLD zone requirements are satisfied before the POA nameservers will have been deployed. 2. It is recommended to place POA nameservers on different subnets. 3. It is a recommended DNS practice to have separate DNS servers for resolving and hosting. POA DNS Servers are not purposed for resolving internal or external hosts, they are only for hosting POA domains/zones. So, you should have your own DNS servers for resolving (Resolver DNS Servers). 50

51 Linux Shared Hosting NG Service Module To set up working Linux Shared Hosting NG Service Module, make sure that each of the participating servers meets the requirements listed below. To learn about web cluster infrastructure and deployment procedure, refer to the Linux Shared Hosting NG Service Module Deployment Guide. Note: The servers should have appropriate network settings to connect to internet package repositories. See POA Firewall Configuration Guide for details. Figure 13: Linux Shared Hosting NG Service Module Infrastructure

52 POAMN Linux Shared Hosting NG Service Module uses POA Management Node to reside a Linux Shared Hosting component. Note: Linux Shared Hosting NG Service Module can be run on POA installations with Linux-based Management Node only. The Linux Shared Hosting NG Service Module does not require any additional system parameters from the POA Management Node. However, adhering to the POA system requirements guarantees the proper functioning of the Management Node. See the system requirements for Linux-based Management Server (on page 30). 52

53 HENAS The Linux Shared Hosting NG Service Module demands at least one Shared Storage for a web cluster. The ultimate requirement for the server to become a Shared Storage is to have NAS solution supporting NFS3 system with support of remote user quotas configuration. One of the following resources can become a Shared Storage: NAS storage device The storage device should comply with the following requirements: Name Disks Parameter NAS solution supporting NFS3 with remote user quotas configuration ability. 10 TB of free disk space is recommended for each 20,000 websites. For the smooth work, it is recommended to have the disk with the following characteristics: SAS RPM drives in RAID10 with Battery Backup Unit (BBU). BackNet. Note: If the device supports some other than RPC rquota management implementation, it can be integrated by the customization of quota controlling scripts. Linux-based NAS server The server should comply with the below listed requirements: Name OS Serves as a repository for websites content, scripts, and logs. Linux OS with NFS3 support. NAS solution supporting NFS3 with RPC quota support. 16 GB. OS and software. 2x60 GB, SAS, RAID 1. 53

54 Disk Partitioning High performance disk subsystem with redundancy is highly recommended: RAID10 disk array with Battery Backup Unit (BBU) or SAN storage or Parallels Cloud Storage 10 TB of free disk space is recommended for each websites. Array 1: 2 x size (32 GB) swap. / 80 GB OS and software. /filer1 Filesystem for customers web sites storage. /filer2 Filesystem for customers web sites storage (optional). BackNet, FrontNet. For physical servers running RHEL/CentOS 6, Parallels provides automatic configuration script for enabling shared storage capability. The configuration script enables options needed for proper cluster functioning, such as support for RPC quota setting and retrieval. Refer to the POA Linux Shared Hosting Deployment Guide > Appendix section for more information. 54

55 HA NFS Cluster To set up Linux-based High Availability (HA) NFS cluster, you need: 1 Two NFS physical servers. One of them will act as a Primary server, the other - as a Secondary one. 2 A server (virtual or physical) that will function as a quorum server and will monitor the state of NFS servers. 3 STONITH device solution. This can be one or two network power switches controlling the power supply for the NFS servers. Note: For the list of supported STONITH devices, refer to the Supported STONITH Interfaces for HA NFS Cluster section of the POA Hardware Requirements document. Both Primary and Secondary NFS servers should comply with the same requirements: Name OS Serves as a repository for websites content, scripts, and logs. CentoOS 5 x86 with NFS3 support. 16 GB. OS and software. 2x60 GB, SATA, RAID 0. Disk Partitioning 10 TB of free disk space is recommended for each websites. Array 1: 2 x size (16 GB) swap. / 80 GB OS and software. /data1 Filesystem for customers web sites storage and shared NFS system data. Note: This partition is used for DRBD mirroring. Primary and Secondary NFS servers should have equal sized partition. You can use any type of block device found on your system. 55

56 2 : BackNet and storage dedicated network. The quorum server should comply with the following requirements: Name Serves for heartbeat ping. OS CentOS 5 x86. Disks 2 GB. 8 GB of free disk space. BackNet Network requirements for HA NFS cluster NIC#1. NFS servers and quorum server should be configured to have static IP addresses from the BackNet. NIC#2. NFS servers should be configured to have static IP addresses from the dedicated storage network. It is recommended to use direct Back-to-Back connection. By means of this connection, DRBD replication between NFS server will be carried out and the connection bandwidth will be loaded heavily. NFS servers should have network access to STONITH devices. Primary NFS server should have access to the STONITH device controlling the Secondary server, and vice versa. STONITH devices should be located in a physically independent network, especially if onboard remote access controllers are used (for example, Dell idrac6). Important: NFS cluster participants should have appropriate firewall ports configuration. See the PA Firewall Configuration Guide >> Configuring Firewall > Configuring Firewall on POA Servers > Linux Shared Hosting NG Service Module > HA NFS Cluster section. Linux Shared Hosting NG Service Module delivers a script for provisioning NFS servers replication and high availability. For the details, refer to the POA Linux Shared Hosting Deployment Guide >> Appendix > HA NFS Cluster Deployment Procedure section. 56

57 HEWSL Refer to the web server system requirements in cases of deploying a Shared Hosting NG cluster or a Web Server NG service. Note: This server can provide the following services: POA UI, branding, domain parking, phpmyadmin, phppgadmin. For detailed information refer to Linux Shared Hosting Deployment Guide > Deploying Linux Web Hosting > Installing Additional Services. One of the following servers can perform the role of a web server: a physical server with a Cloud Linux distribution installed; a virtual machine with a Cloud Linux distribution installed. Note: Container solutions are not supported. The Cloud Linux web-servers can be used in the Parallels Linux Shared Hosting NG Service Module only if special repository exists in the Cloud Linux Network. To get the repository, order a Cloud Linux license with the Parallels Linux Shared Hosting NG Service Module support. The web-servers deployed from a standard Cloud Linux repository cannot be deployed in the web cluster. Note: For more information on the Cloud Linux OS, see Cloud Linux official website. According to the statistics gathered from the real installations, the web server load will be of the following average: requests per one second for every websites. You can expect such load to be handled by one web server. Considering these statistics, you can calculate the number of web servers for your cluster. Important: For provisioning IPv6 webspaces, IPv6 address should be assigned to every web server and a Load Balancer. The IPv6 prefix which is used for internal routing should differ from the prefixes of IPv6 pools that will be used by for customers' websites. The web servers should be accessible from the Load Balancer through IPv6 protocol. Name Quantity OS Web Server processes HTTPS(s) requests to customers websites, provides SSH and FTP access to their content. 10,000 Apache web sites with moderate visit rate depending on the disk usage and content profile. To be calculated based on the projected customer base and the density above. Cloud Linux 6 x86_64 Two Xeon 5500 or later family (or equal from AMD) with 4 cores (2.26 GHz or higher), with at least 8Mb of cache, Hyperthreading support, and Intel VT-x, VT-d and EPT hardware virtualization support. 57

58 Disks 32 GB Disks Partitioning Array 1: SATA-interface disk, its space is not less than 40 GB. There are no strict restrictions for dividing the web-server disk space into partitions. It can be done manually or via the OS default partitioning procedure. Additional 10GB will be required, if webserver will be used as UI node. 2 x size (64 GB) - swap / - remaining space - for OS and software Note: The shared storage disks are mounted to the web server automatically from the POA installation upon registering a web cluster, registering a new web server or adding a new NFS volume. FrontNet, BackNet. 58

59 HELB One of the following nodes can perform the Load Balancer role: a special networking device; a physical server or a virtual environment with third-party Load Balancer software installed; a server with Linux Virtual Server (LVS) installed. It can be a a CentOS 6/RHEL 6 server; Important: Only a RHEL/CentOS 6 Load Balancer can be used to establish IPv6 support for the web cluster. If you use other than RHEL/CentOS 6 Load Balancer, you should implement your own customization scripts supporting IPv6. For information, refer to the Load Balancer Customization Scripts section. For RHEL/CentOS 6 servers with LVS, Parallels supports automatic LVS configuration during the web cluster creation. For other servers, configuration scripts should be created and put on the POA Management Node prior to the web cluster registration. LVS configuration scripts are available to be used as samples. Note: Linux Shared Hosting NG Service Module does not deliver solutions for providing Load Balancer high availability. If required, it should be configured according to the standard of the used solution procedures. For a server with Load Balancer software, the following server requirements are to be taken into consideration: Name Quantity OS Disk Receives network connections and distributes them among the web servers according to their load. Sites are grouped by IP address, approximately 1,000 sites per IP address. 1 Load Balancer is needed for the web cluster. No limitations. Load Balancing software supporting: sticky to destination IP sessions; HTTP, FTP, SSH balancing to the same host for each website; 2 core (2GHz). 4 GB. SATA-interface disk, its space should be not less than 80 GB. There are no strict restrictions for dividing the Load Balancer disk space into partitions. It can be done manually or via the OS default partitioning procedure. 59

60 FrontNet, BackNet. Important: Before registering Load Balancer in POA you must add EPEL repository. Visit for details. 60

61 DB Server The same customer database server can be used for Standard Shared Hosting and for Linux Shared Hosting NG Service Module services. To check system requirements for the database server that will be used in the web cluster, refer to the system requirements for Linux database servers (on page 77) WSNG Prior to the Web Server NG deployment, make sure the web server complies with the following requirements. Note: This server can provide the following services: POA UI, branding, domain parking, phpmyadmin, and phppgadmin services. For detailed information refer to Linux Shared Hosting Deployment Guide > Deploying Linux Web Hosting > Installing Additional Services. One of the following servers can perform the role of a web server: a physical server with a Cloud Linux distribution installed; a virtual machine with a Cloud Linux distribution installed. Note: Container solutions are not supported. The Cloud Linux web-servers can be used in the Parallels Linux Shared Hosting NG Service Module only if special repository exists in the Cloud Linux Network. To get the repository, order a Cloud Linux license with the Parallels Linux Shared Hosting NG Service Module support. The web-servers deployed from a standard Cloud Linux repository cannot be deployed in the web cluster. Tip: For more information on the Cloud Linux OS, see Cloud Linux official website. According to the statistics gathered from the real installations, the web server load will be of the following average: requests per one second for every websites. You can expect such load to be handled by the web server. Name Quantity OS Web server processes HTTPS(s) requests to customers websites, provides SSH and FTP access to their content. 10,000 Apache web sites with moderate visit rate depending on the disk usage and content profile. To be calculated based on the projected customer base and the density above. Cloud Linux 6 x86_64 61

62 Two Xeon 5500 or later family (or equal from AMD) with 4 cores (2.26 GHz or higher), with at least 8Mb of cache, Hyperthreading support, and Intel VT-x, VT-d and EPT hardware virtualization support. 32 GB Note: If web-server is used only to carry UI and Branding, the requirements for are reduced to 16GB. Disks 500 GB of diskspace is recommended for each 1,000 websites. Disks Partitioning Array 1: Additionally: 4 GB will be devoted to OS and software 32 GB will be required for SWAP 10GB - for UI 100 MB - for each brand There are no strict restrictions for dividing the web server disk space into partitions. It can be done manually or via the OS default partitioning procedure. For the smooth work, it is recommended to have the disk with the following characteristics: SAS RPM drives in RAID10. 2 x size (64GB) - swap. /4GB - for OS and software / var - remaining space - for customers' websites and logs. FrontNet, BackNet. 62

63 Windows DNS Servers WINDNS01, WINDNS02 Quantity WINDNS01, WINDNS02 DNS Servers on Windows 60,000 DNS zones / 300,000 DNS resource records per server Minimum 2 required OS Windows Server 2008 Standard Edition (x86 or x64) Windows Server 2008 Enterprise Edition (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS only WPE 2 core (3GHz or higher) 2GB OS and software - 2 x 72 GB, SCSI, RAID 1 C: 40GB - for OS and software D: remaining space (32GB) - DNS Data and Logs FrontNet, BackNet 63

64 Important: 1. Some top-level domain (TLD) zones may have specific network requirements for nameservers. For example, nameservers of the.de and.fr TLD zones must be placed on the different subnets. Make sure that TLD zone requirements are satisfied before the POA nameservers will have been deployed. 2. It is recommended to place POA nameservers on different subnets. 3. It is a recommended DNS practice to have separate DNS servers for resolving and hosting. POA DNS Servers are not purposed for resolving internal or external hosts, they are only for hosting POA domains/zones. So, you should have your own DNS servers for resolving (Resolver DNS Servers). 64

65 Linux Web Servers 65

66 MAILSID MAILSID Mail Sender ID Server Quantity 1 OS RHEL 6 (x86) CentOS 6 (x86) OS only Not applicable 1 core (2GHz or higher) 512MB OS, software, and data - 40 GB, SATA 2 x size (1GB) - swap / - remaining space - for OS and software BackNet, FrontNet 66

67 Linux Mail Servers LINMAILSH Quantity LINMAILSH Server for Single-Host Qmail Service on Linux. This server carries customers' mailboxes and it runs Qmail service. Up to 25,000 mailboxes. To be calculated based on the projected customer base and the density above. OS RHEL 5 (x86 or x64) CentOS 5 (x86 or x64) It is recommended to install a 32-bit operating system. For a 64-bit architecture, use a hardware compatibility mode to support 32-bit software. OS only Not applicable 2 core (3GHz or higher) 2GB OS, software, and mail queue - 2 x 72GB, SCSI, RAID 1 Array 2: Mailboxes - 5 x 146GB, SCSI, RAID 5 (hardware impl.) / - 4GB - for OS 2 x size - 4GB - swap /usr - for software and mail queue Array 2: /usr/local/qmail/shared - all disk space - for mailboxes FrontNet, BackNet 67

68 LINMAILNLB Quantity LINMAILNLB or hardware Load Balancer 1 Load Balancer per 10 Service Nodes 1 or more (to be calculated based on the projected customer base and the density above) OS RHES 5 (x86 or x64) CentOS 5 (x86 or x64) OS Not applicable 1 core (3GHz or higher) 4GB OS and software - 2 x 80GB, SATA, RAID 1 (software impl.) / - remaining space - for OS and software 2 x size (8GB) - swap FrontNet, BackNet 68

69 LINMAILCLN01, LINMAILCLN02 Quantity LINMAILCLN01, LINMAILCLN02 Server for Clustered Qmail Service (Service Node), It runs Qmail service only. Up to 25,000 mailboxes. To be calculated based on the projected customer base and the density above. OS RHEL 5 (x86 or x64) CentOS 5 (x86 or x64) It is recommended to install a 32-bit operating system. For a 64-bit architecture, use a hardware compatibility mode to support 32-bit software. OS only Not applicable 2 core (3GHz or higher) 4GB OS and software - 2 x 72GB, SCSI, RAID 1 Array 2: mail queue - 2 x 72GB, SCSI, RAID 1 / - 4GB - for OS 2 x size - 8GB - swap /usr - remaining space - for software Array 2: /usr/local/qmail/queue - all available space - for mail queue Mount point for Shared Storage: /usr/local/qmail/shared - for mailboxes Shared Storage It is recommended to use: 69

70 Separate hardware device - SAN (iscsi) Network file system - NFS v3 Load Balancer BackNet Either hardware implementation (for example, IronPort device) or software implementation. 70

71 LINMAILNFS Quantity LINMAILNFS This server carries Shared Storage. It is used in Clustered Qmail Service. Up to 40,000 mailboxes To be calculated based on the projected customer base and the density above OS RHEL 5 (x86 or x64) CentOS 5 (x86 or x64) It is recommended to install a 32-bit operating system. For a 64-bit architecture, use a hardware compatibility mode to support 32-bit software. OS only Not applicable 2 core (3GHz or higher) 4GB OS, software, and data - 5 x 146 Gb SCSI in RAID-5 or equivalent accessible via NFS v3 / - 4GB - for OS 2 x size - 8GB - swap /usr/local/qmail/shared - remaining space - for mailboxes BackNet 71

72 LINMAILLDAP, LINMAILLDAPREPL Quantity LINMAILLDAP, LINMAILLDAPREPL The LDAP server and LDAP replication server for Qmail Services (OpenLDAP variant). They are used for both Single-Host and Clustered Qmail Services. 200,000 mailboxes per server To be calculated based on the projected customer base and the density above OS RHEL 5 (x86 or x64) CentOS 5 (x86 or x64) It is recommended to install a 32-bit operating system. For a 64-bit architecture, use a hardware compatibility mode to support 32-bit software. OS only Not applicable 2 core (3GHz or higher) 2GB OS and software - 2 x 72GB, SCSI, RAID 1 / - 4GB - for OS and software 2 x size - 4GB - swap /var - remaining space - for LDAP Server data BackNet 72

73 LINMAILWHOSON Quantity LINMAILWHOSON The WHOSON server for Qmail Services. It is used for both Single-Host and Clustered Qmail Services. 200,000 mailboxes per server To be calculated based on the projected customer base and the density above OS RHEL 5 (x86 or x64) CentOS 5 (x86 or x64) It is recommended to install a 32-bit operating system. For a 64-bit architecture, use a hardware compatibility mode to support 32-bit software. OS only Not applicable 2 core (3GHz or higher) 2GB OS and software - 2 x 72GB, SCSI, RAID 1 / - 4GB - OS 2 x size - 4GB - swap /usr - remaining space - for software BackNet 73

74 WM Quantity WM Webmail Server on Linux. This server carries web-mail application. Up to 40,000 mailboxes To be calculated based on the projected customer base and the density above OS RHEL 5 (x86 or x64) CentOS 5 (x86 or x64) It is recommended to install a 32-bit operating system. For a 64-bit architecture, use a hardware compatibility mode to support 32-bit software. OS only Not applicable 2 core (3GHz or higher) 4GB OS and software - 2 x 80GB, SATA, RAID 1 (software impl.) / 4GB - for OS 2 x size (8GB) - swap /usr - remaining space - for software, customers' data, and settings FrontNet, BackNet 74

75 SA Quantity 1 SA The server hosts the SpamAssassin service. Up to 25,000 spam-protected mailboxes (moderated traffic). OS RHEL 5 (x86 or x64) CentOS 5 (x86 or x64) It is recommended to install a 32-bit operating system. For a 64-bit architecture, use a hardware compatibility mode to support 32-bit software. OS only Not applicable 2 core (3GHz or higher) 2GB OS, software, and data - 2 x 250 GB SATA, RAID 1 (software implementation) / 5 GB - for OS and software 2 x size (4 GB) - for swap /var - remaining space - for SpamAssassin data BackNet 75

76 DRWEB Quantity 1 DRWEB The server hosts the DrWeb anti-virus system. Up to 25,000 mailboxes OS RHEL 5 (x86 or x64) CentOS 5 (x86 or x64) It is recommended to install a 32-bit operating system. For a 64-bit architecture, use a hardware compatibility mode to support 32-bit software. OS only Not applicable 2 core (3GHz or higher) 2GB OS, software, and data - 2 x 250 GB SATA, RAID 1 (software implementation) / 5 GB - for OS and software 2 x size (4 GB) - for swap /var - remaining space - for DrWeb data BackNet, FrontNet (optional) Note: To keep DrWeb anti-virus databases in the up-to-date state, the DrWeb service must be able to download updates from the Internet. There are the following options: connect the DrWeb host to the FrontNet network or configure the DrWeb service to use a proxy server to connect to the Internet from the BackNet network. 76

77 Linux Database Servers MYSQL Quantity MYSQL OS RHEL 6 (x64) MySQL Database Server. These servers carry the customer MySQL databases. 5,000 customer databases. Server is split into 5 VPS, each carries up to 1,000 databases. To be calculated based on the projected customer base and the density above CentOS 6 (x64) OS only Not applicable 2 core (3GHz or higher) 4GB OS, software, and data - 3 x 72GB, SCSI, RAID 5 (hardware impl.) / 4GB - for OS 2 x size (8GB) - swap /var - remaining space - for data BackNet, FrontNet (optional) 77

78 PGSQL Quantity PGSQL OS RHEL 6 (x64) PostgreSQL Database Server. These servers carry the PostgreSQL databases. 5,000 customer databases. Server is split into 5 VPS, each carries up to 1,000 databases. To be calculated based on the projected customer base and the density above CentOS 6 (x64) OS only Not applicable 2 core (3GHz or higher) 4GB OS, software, and data - 3 x 72GB, SCSI, RAID 5 (hardware impl.) / 4GB - for OS 2 x size (8GB) - swap /var - remaining space - for data BackNet, FrontNet (optional) 78

79 Windows Shared Hosting Servers WINWEB02 Quantity WINWEB02 Windows Web Server These servers carry the websites running by IIS 7.5 on Windows. 1,000-3,000 IIS websites with moderate visit rate depending on the disk usage and content profile. To estimate the density, use the following information: 5MB or more per IIS Application Pool is required for website with static content MB or more per IIS Application Pool is required for website with active content (ASP.NET application). To be calculated based on the projected customer base and the density above OS Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Web Edition SP1 (x64) Important: Only English versions are supported. OS only To be installed by Parallels: IIS 7.5 FTР 7.5 ASP.NET 2.0 ASP.NET 4.0 WPE 2 core (3GHz or higher) 4GB OS, software, and websites - 3 x 146 GB, SCSI, RAID 5 (hardware implementation) C: 40 GB - for OS and software D: remaining space (260 GB) - for websites' content FrontNet, BackNet 79

80 80

81 WINFM Quantity 1 WINFM Windows FileManager Server File Manager Service for IIS websites - allows to upload/download the website content through the web browser. 20,000 IIS webspaces OS Windows Server 2008 Web Edition (x86 or x64) Windows Server 2008 Standard Edition (x86 or x64) Windows Server 2008 Enterprise Edition (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Important: Only English versions are supported. OS only.net v.2 and ASP.NET enabled WPE 2 core (3GHz or higher) 2GB OS and software - 2 x 80 GB, SATA RAID 1 (software impl.) C: All disk space - for OS and software FrontNet, BackNet 81

82 WINDP WINDP Domain Parking Server on Windows Quantity 1 OS Windows Server 2008 Web Edition (x86 or x64) Windows Server 2008 Standard Edition (x86 or x64) Windows Server 2008 Enterprise Edition (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Important: Only English versions are supported. OS only WPE 2 core (3GHz or higher) 2GB OS and software - 2 x 80 GB SATA, RAID1 (software impl.) C: 80GB - for OS and software FrontNet, BackNet 82

83 WINSSLPR WINSSLPR SSL Proxy Server on Windows Quantity 1 OS Windows Server 2008 Web Edition (x86 or x64) Windows Server 2008 Standard Edition (x86 or x64) Windows Server 2008 Enterprise Edition (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Important: Only English versions are supported. Important: Windows Server 2008 R2 is not supported. OS only WPE 2 core (3GHz or higher) 2GB OS, software, and data - 2 x 80 GB SATA, RAID1 (software impl.) C: 80GB - for OS, software, and data FrontNet, BackNet 83

84 Windows Database Servers MSSQL Quantity MSSQL MS SQL Database Server These servers carry the customer MS SQL databases. Up to 1,000 customer databases per server depending on the disk usage To be calculated based on the projected customer base and the density above. OS Windows Server 2008 Standard Edition (x86 or x64) Windows Server 2008 (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS only To be installed by Parallels: MS SQL Server 2008 Workgroup/Web/Standard/Enterprise (distribution to be provided by the Customer) or MS SQL Server 2008 R2 Workgroup/Web/Standard/Enterprise (distribution to be provided by the Customer) WPE 2 core (3GHz or higher) 4GB OS, software, databases, and logs - 3 x 72GB, SCSI, RAID 5 (hardware impl.) C: 40GB - for OS and software D: remaining space (100GB) - for database and logs FrontNet (optional), BackNet 84

85 MSSQLDATAADM Quantity OS MSSQLDATAADM Runs web-based MS SQL Server administration tools: SQL Server Web Data Administrator or mylittleadmin. Depends on the usage profile To be calculated based on the projected customer base and the density above SQL Server Web Data Administrator: Windows Server 2008 Web Edition (x86 or x64) Windows Server 2008 Standard Edition (x86 or x64) Windows Server 2008 Enterprise Edition (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) mylittleadmin: Windows Server 2008 Web Edition (x86 or x64) Windows Server 2008 Standard Edition (x86 or x64) Windows Server 2008 Enterprise Edition (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Windows Server 2008 R2 Web Edition SP1 (x64) Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS only.net v.1.1 and ASP.NET enabled (for SQL Server Web Data Administrator).NET v.2.0 and ASP.NET enabled (for mylittleadmin) WPE 2 core (3GHz or higher) 4GB OS and software - 2 x 80GB, SATA RAID 1 (software impl.) C: 40GB - for OS and software D: remaining space (40GB) - for customer data 85

86 FrontNet, BackNet 86

87 MSSQLCLUSTER01, MSSQLCLUSTER02 Quantity MSSQLCLUSTER01, MSSQLCLUSTER02 Runs MS SQL Server 2008 cluster Up to 1,000 customer databases per server depending on the disk usage. To be calculated based on the projected customer base and the density above. OS Windows Server 2008 Enterprise Edition (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Important: Only English versions are supported. Important: Windows Server 2008 R2 is not supported. OS only To be installed by Parallels: MS SQL Server 2008 Workgroup/Web/Standard/Enterprise (distribution to be provided by the Customer) WPE 2 core (3GHz or higher) 4GB OS and software - 2 x 36 GB, SCSI, RAID 1 Shared disks must meet the following requirements: Array 2: Quorum and SQL Server data - 3 x 72 GB, SCSI, RAID 5 (hardware implementation) C: All disk space - for OS and software Array 2: Q: 500 Mb - for Quorum E: remaining space - for SQL Server data FrontNet (optional), BackNet, HeartBeat 87

88 Windows SharePoint Services 3.0 Servers WSSFE WSSFE Windows SharePoint Services Hosting Server 5,000 SharePoint sites having 1 shared web application (1 shared application pool; moderate visit rate) - or SharePoint sites having exclusive web applications (10 shared application pools; moderate visit rate) To estimate the density, use the following information: MB per shared application pool, which runs 25 sites with moderate visit rate; 200 MB per exclusive application pool, which runs 1 site with moderate visit rate; Quantity To be calculated based on the projected customer base and the density above. OS Windows Server 2003 Standard Edition SP2 (x86 or x64) Windows Server 2003 Enterprise Edition SP2 (x86 or x64) Windows Server 2003 Datacenter Edition SP2 (x86 or x64) Windows Server 2003 R2 Standard Edition SP2 (x86 or x64) Windows Server 2003 R2 Enterprise Edition SP2 (x86 or x64) Windows Server 2003 R2 Datacenter Edition SP2 (x86 or x64) Windows Server 2008 Web Edition (x86 or x64) Windows Server 2008 Standard Edition (x86 or x64) Windows Server 2008 Enterprise Edition (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. 88

89 OS To be installed by Parallels: Internet Information Services (IIS) 7.x for Windows Server 2008 (R2) or Internet Information Services (IIS) 6.0 for Windows Server 2003 (R2) ASP.NET 2.NET 3 Windows SharePoint Services 3.0 SP2 (x86 or x64) (Distribution to be provided by the Customer) HMC 2 core (3GHz or higher) 4GB OS and software - 3 x 36GB, SCSI, RAID 5 (hardware impl.) C: All disk space - for OS and software FrontNet, BackNet 89

90 WSSBE Quantity WSSBE Windows SharePoint Services Content Server 2,000-3,000 SharePoint content databases depending on the disk usage To be calculated based on the projected customer base and the density above. 1 server for 2 WSSFE servers. OS Windows Server 2003 Standard Edition SP2 (x86 or x64) Windows Server 2003 Enterprise Edition SP2 (x86 or x64) Windows Server 2003 Datacenter Edition SP2 (x86 or x64) Windows Server 2003 R2 Standard Edition SP2 (x86 or x64) Windows Server 2003 R2 Enterprise Edition SP2 (x86 or x64) Windows Server 2003 R2 Datacenter Edition SP2 (x86 or x64) Windows Server 2008 Standard Edition (x86 or x64) Windows Server 2008 Enterprise Edition (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: MS SQL Server 2005 SP2 (recommended) or 2000 SP 4 Standard Edition (distribution to be provided by the Customer) Not applicable 2 core (3GHz or higher) 4GB OS and software - 3 x 146GB, SCSI, RAID 5 (hardware impl.) C: 40GB - for OS and software D: remaining space (250GB) - for databases and logs BackNet 90

91 Microsoft SharePoint Foundation 2010 WSSFE WSSFE Microsoft SharePoint Foundation 2010 Hosting Server 10,000 SharePoint sites having 1 shared web application (1 shared application pool; moderate visit rate) - or SharePoint sites having exclusive web applications (10 shared application pools; moderate visit rate) Quantity To estimate the density, use the following information: MB per shared application pool, which runs 50 sites with moderate visit rate; 200 MB per exclusive application pool, which runs 1 site with moderate visit rate; To be calculated based on the projected customer base and the density above. OS Windows Server 2008 Web Edition SP2 (x64) Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Microsoft SharePoint Foundation 2010 SP1 + April 2013 CU (distribution to be provided by the Customer) WPE 4 core (3GHz or higher) 8GB OS and software - 3 x 36GB, SCSI, RAID 5 (hardware impl.) 91

92 C: All disk space - for OS and software FrontNet, BackNet 92

93 WSSBE Quantity WSSBE Microsoft SharePoint Foundation 2010 Content Server 2,000-3,000 SharePoint content databases depending on the disk usage. 1 server for 2 WSSFE servers. To be calculated based on the projected customer base and the density above OS Windows Server 2008 Web Edition SP2 (x64) Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Microsoft SQL Server 2008 R2 Web/Standard/Enterprise Edition (x64) (distribution to be provided by the Customer) OR Microsoft SQL Server 2008 Web/Standard/Enterprise Edition SP1 (x64) and Cumulative Update 2 (distribution to be provided by the Customer) OR Microsoft SQL Server 2008 Web/Standard/Enterprise Edition SP1 (x64) and Cumulative Update 5 or later (distribution to be provided by the Customer) Not applicable 4 core (3GHz or higher) 8GB OS and software - 3 x 146GB, SCSI, RAID 5 (hardware impl.) 93

94 C: 80GB - for OS and software D: remaining space (210GB) - for databases and logs BackNet 94

95 Hosted Exchange 2007 Servers This section provides recommended hardware and software requirements for Hosted Exchange 2007 servers. EXEDGE Quantity EXEDGE Exchange 2007 Edge Transport Server. Handle all Internet-facing, inbound and outbound mail flow, and provide protection against spam and viruses. 20,000 mailbox users. It depends on the usage profile. Minimum 2 are recommended for NLB cluster. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Exchange Server 2007 Standard Edition SP3 (Distribution to be provided by the Customer) HMC 4 core (3GHz or higher) 4GB OS, software, and queue database transaction logs Array 2: - 2 x 72 GB, SCSI, RAID 1 95

96 Queue database data, protocol and message tracking logs, and antivirus quarantine - 4 x 72 GB SCSI RAID 1+0 C: 40GB - for OS and software D: remaining space (32GB) - queue database transaction logs Array 2: E: 142GB - queue database data, protocol and message tracking logs, and antivirus quarantine EdgeNet (perimeter network) 96

97 EXHUB Quantity EXHUB Exchange 2007 Hub Transport Servers. Provide all mail transfer inside the organization, apply mail flow routing rules and transport rules, and are responsible for delivering messages to a recipient's mailbox. Carry SMTP for POP3/IMAP clients. 20,000 mailbox users. Depends on the usage profile. Minimum 2 are recommended for high availability. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Exchange Server 2007 Standard Edition SP3 (Distribution to be provided by the Customer) HMC 4 core (2GHz or higher) 4GB OS, software, and queue database transaction logs - 2 x 72 GB, SCSI, RAID 1 Array 2: Queue database data, protocol and message tracking logs, and antivirus quarantine - 4(6) x 72 GB SCSI RAID 1+0 C: 40GB - for OS and software D: remaining space (32GB) - queue database transaction logs Array 2: 97

98 E: 142(216)GB - queue database data, protocol and message tracking logs, and antivirus quarantine FrontNet, BackNet 98

99 EXCAS Quantity EXCAS Exchange 2007 Client Access Server. Runs Exchange mailbox access services - RPC Proxy, OWA, ActiveSync, POP3, IMAP, Exchange Web services. 15,000 mailbox users. It depends on the usage profile. Minimum 2 are recommended for NLB cluster. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Exchange Server 2007 Standard Edition SP3 (Distribution to be provided by the Customer) HMC 4 core (2GHz or higher) 4GB OS, software, and data - 2 x 72GB SCSI (80GB SATA), RAID 1 C: 40GB - for OS and software D: remaining space (32GB) - IIS logs FrontNet, BackNet 99

100 EXMBXSCC01, EXMBXSCC02 Quantity EXMBXSCC01, EXMBXSCC02 Exchange 2007 Mailbox Servers deployed as Single Copy Cluster (SCC). Runs Exchange mailbox and public folder stores. Stores and maintains Offline Address Books for Exchange organizations. 6,000 mailboxes. Depends on the storage requirements and usage profile. To be calculated based on the projected customer base and the density above. OS Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2003 Datacenter Edition SP2 (x64) Windows Server 2003 R2 Enterprise Edition SP2 (x64) Windows Server 2003 R2 Datacenter Edition SP2 (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Exchange Server 2007 Standard Edition SP3 (Distribution to be provided by the Customer) HMC 4 core (3GHz or higher) 12GB Depends on the usage profile and mailbox number. OS and software - 2 x 36, SCSI RAID 1 Array 2: Exchange databases - SAN Array 3: 16 x 146GB, SCSI, RAID

101 Exchange database logs - SAN 4 x 146GB, SCSI, RAID 1+0 C: - 36GB - for OS and software Array 2: E: - 1GB - anchor partition for Mailbox Data VMPs E:\SG01DB E:\SG07DB (VMPs) - 7 x 120GB (840GB) - SG01-SG07 Data (7 SGs with one Mailbox Store per SG for 5,000 mailboxes of 100MB size limit) E:\SG08DB (VMP) - 120GB - SG08 Data (Public Store providing 15-20MB of public space per mailbox and system space for 1,000 OABs). Q: - 2GB - Quorum and MSDTC Array 3: F: - 1GB - anchor partition for Mailbox Transaction Log VMPs F:\SG01LOG F:\SG07LOG (VMPs) - 7 x 35GB (245GB) - SG01-SG07 Transaction Log F:\SG08LOG (VMP) - 35GB - SG08 Transaction Log * VMP - Volume Mount Point * SG - Storage Group * SAN - Storage Area Network * MSDTC - The Distributed Transaction Coordinator BackNet HeartBeatNet SAN connectivity 101

102 EXMBXCCR01, EXMBXCCR02, EXMBX Quantity 102 EXMBXCCR01, EXMBXCCR02, EXMBX Exchange 2007 Mailbox Servers deployed as Cluster Continuous Replication (CCR) cluster - or - Standalone Exchange 2007 Mailbox Servers Runs Exchange mailbox and public folder stores. Stores and maintains Offline Address Books for Exchange organizations. 6,000 mailboxes. Depends on the storage requirements and usage profile. To be calculated based on the projected customer base and the density above. OS Clustered configuration Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2003 Datacenter Edition SP2 (x64) Windows Server 2003 R2 Enterprise Edition SP2 (x64) Windows Server 2003 R2 Datacenter Edition SP2 (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Non-clustered configuration Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2003 Datacenter Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2003 R2 Enterprise Edition SP2 (x64) Windows Server 2003 R2 Datacenter Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Exchange Server 2007 Standard Edition SP3 (Distribution to be provided by the Customer)

103 HMC 4 core (3GHz or higher) 12GB Depends on the usage profile and mailbox number. OS and software - 2 x 36, SCSI RAID 1 Array 2: Exchange databases - DAS 16 x 146GB, SCSI, RAID 1+0 Array 3: Exchange database logs - DAS 4 x 146GB, SCSI, RAID 1+0 C: - 36GB - for OS and software Array 2: C:\SG01DB C:\SG07DB (VMPs) - 7 x 120GB (840GB) - SG01-SG07 Data (7 SGs with one Mailbox Store per SG for 5,000 mailboxes of 100MB size limit) C:\SG08DB (VMP) - 120GB - SG08 Data (Public Store providing 15-20MB of public space per mailbox and system space for 1,000 OABs). Array 3: C:\SG01LOG C:\SG07LOG (VMPs) - 7 x 35GB (245GB) - SG01-SG07 Transaction Log C:\SG08LOG (VMP) - 35GB - SG08 Transaction Log * VMP - Volume Mount Point * SG - Storage Group * DAS - Direct-Attached Storage BackNet HeartBeatNet 103

104 EXOAB Quantity EXOAB Exchange 2007 Mailbox server for Offline Address Book. Stores and maintains Offline Address Books for Exchange organizations. Initially EXMBX servers are used for storing OAB, but if their capacity is filled (1,000 OABs - i.e. 1,000 customer organizations per server) then additional OAB server should be deployed. 1,000 customers (Exchange organizations) Optional. Required if number of customer organizations on Exchange back-end server exceed 1,000. OS Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Exchange Server 2007 Standard Edition SP3 (Distribution to be provided by the Customer) HMC 2 core (2GHz or higher) 2GB OS and software - 2 x 72, SCSI RAID 1 C: 40GB - for OS and software D: remaining space (32GB) - OAB Data BackNet 104

105 EXUM Quantity EXUM Exchange 2007 Unified Messaging Server. Runs Exchange Unified Messaging services. 6,000 UM-enabled mailboxes 1 or more. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Exchange Server 2007 Standard Edition SP3 (Distribution to be provided by the Customer) HMC 4 core (2GHz or higher) 4GB OS and software - 2 x 72GB SCSI (80GB SATA), RAID 1 C: 72GB (80GB) - for OS and software BackNet 105

106 Hosted Exchange 2010 Servers This section provides recommended hardware and software requirements for Hosted Exchange 2010 servers. EXHUB, EXHUBEXT, EXCASHUBEXT Quantity EXHUB, EXHUBEXT, EXCASHUBEXT Exchange 2010 Hub Transport Servers. Provide all mail transfer inside the organization, apply mail flow routing rules and transport rules, and are responsible for delivering messages to a recipient's mailbox. Carry SMTP for POP3/IMAP clients. Handle all Internet-facing, inbound and outbound SMTP mail flow, and provide protection against spam and viruses. 20,000 mailbox users. Depends on the usage profile. Minimum 2 are recommended for high availability. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Exchange Server 2010 SP3 (Distribution to be provided by the Customer) WPE 4 core (3GHz or higher) - for Hub Transport Servers without Anti-virus/Anti-spam protection OR 8 core (3GHz or higher) - for Hub Transport Servers with Anti-virus/Anti-spam protection 4GB - for Hub Transport Servers without Anti-virus/Anti-spam protection OR 8GB - for Hub Transport Servers with Anti-virus/Anti-spam protection OS, software, and queue database transaction logs - 2 x 146GB, SAS (SCSI), RAID 1 Array 2: 106

107 Queue database data, protocol and message tracking logs, and antivirus quarantine - 4 x 146GB SAS (SCSI) RAID 1+0 C: 80GB - for OS and software D: remaining space (66GB) - queue database transaction logs Array 2: E: 292GB - queue database data, protocol and message tracking logs, and antivirus quarantine BackNet FrontNet (for internet-facing Hub Transport Servers) 107

108 EXCAS Quantity EXCAS Exchange 2010 Client Access Server. Runs Exchange mailbox access services - RPC Proxy, OWA, ActiveSync, POP3, IMAP, Exchange Web services. 15,000 mailbox users. It depends on the usage profile. Minimum 2 are recommended for NLB cluster. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Exchange Server 2010 SP3 (Distribution to be provided by the Customer) WPE 4 core (3GHz or higher) 8GB OS, software, and data - 2 x 146GB SCSI (SAS) or 2 x 200GB SATA, RAID 1 C: 80GB - for OS and software D: remaining space (66GB or 100GB) - IIS logs FrontNet, BackNet 108

109 EXMBX EXMBX Exchange 2010 Mailbox Servers in Database Availability Group (High Availability configuration) - or - Standalone Exchange 2010 Mailbox Servers (Stand-alone configuration) Quantity Runs Exchange mailbox and public folder databases. Stores and maintains Offline Address Books for Exchange organizations. 6,000 mailboxes. Depends on the storage requirements and usage profile. To be calculated based on the projected customer base and the density above. OS High Availability configuration Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Stand-alone configuration Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Exchange Server 2010 SP3 (Distribution to be provided by the Customer) WPE 4 core (3GHz or higher) 12GB Depends on the usage profile and mailbox number. OS and software - 2 x 72, SAS (SCSI), RAID 1 Array 2 (active database copies): 109

110 Exchange databases and logs - DAS or SAN Array 3, 4,... (passive database copies): 24 x 146GB, SAS (SCSI) or SATA, RAID 1+0 or JBOD Exchange databases and logs depends on source array configuration C: - 72GB - for OS and software Array 2: C:\DataBases\MDB01 C:\DataBases\MDB04 (VMPs) - 4 x 385GB (1540GB) - MDB01- MDB04 data and logs (4 Mailbox Databases for 5,000 mailboxes of 100MB size limit). C:\DataBases\PFDB01 (VMP) - 212GB - PFDD01 data and logs (Public Folder Database providing 15-20MB of public space per mailbox and system space for 1,000 OABs). * VMP - Volume Mount Point * DAS - Direct-Attached Storage * SAN - Storage Area Network BackNet ReplicationNet (for High Availability configuration) SAN (if SAN is used) 110

111 EXOAB Quantity EXOAB Exchange 2010 Mailbox server for Offline Address Book. Stores and maintains Offline Address Books for Exchange organizations. Initially Exchange Mailbox servers are used for storing OAB, but if their capacity is filled (1,000 OABs - i.e. 1,000 customer organizations per server) then additional OAB server should be deployed. 1,000 customers (Exchange organizations) Optional. Required if number of customer organizations on Exchange Mailbox server exceed 1,000. OS Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Exchange Server 2010 SP3 (Distribution to be provided by the Customer) WPE 2 core (2GHz or higher) 2GB OS and software - 2 x 146, SAS (SCSI) RAID 1 C: 80GB - for OS and software D: remaining space (66GB) - OAB Data BackNet 111

112 Hosted Exchange 2013 Servers This section provides recommended hardware and software requirements for Hosted Exchange 2013 servers. EXCAS Quantity EXCAS Exchange 2013 Client Access Server. Client Access Servers proxy connections to Mailbox Servers for all clients such as Microsoft Office Outlook, Outlook Web App, mobile devices, and other mail clients. They also handle the incoming and outgoing SMTP traffic. 15,000 mailbox users. It depends on the usage profile. Minimum 2 are recommended for NLB cluster. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2012 Standard Edition (x64) Windows Server 2012 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Exchange Server 2013 and Cumulative Update 1 (Distribution to be provided by the Customer) WPE 4 core (3GHz or higher) 8GB OS, software, and data - 2 x 300GB SCSI (SAS) or 2 x 300GB SATA, RAID 1 C: 150GB - for OS and software D: remaining space (150GB) - IIS and Exchange logs FrontNet, BackNet 112

113 EXMBX EXMBX Exchange 2013 Mailbox Servers in Database Availability Group (High Availability configuration) - or - Standalone Exchange 2013 Mailbox Servers (Stand-alone configuration) Quantity Mailbox Servers store the mailbox data, perform processing and rendering for connections from Client Access Servers. Also, they handle Unified Messaging requests. 6,000 mailboxes. Depends on the storage requirements and usage profile. To be calculated based on the projected customer base and the density above. OS High Availability configuration Windows Server 2012 Standard Edition (x64) Windows Server 2012 Datacenter Edition (x64) Stand-alone configuration Windows Server 2012 Standard Edition (x64) Windows Server 2012 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Exchange Server 2013 and Cumulative Update 1 (Distribution to be provided by the Customer) WPE 8 core (3GHz or higher) 32GB Depends on the usage profile and mailbox number. OS and software - 2 x 146, SAS (SCSI), RAID 1 Array 2: IIS logs, queue database, protocol and message tracking logs, and antivirus quarantine - 4 x 146GB SAS (SCSI), RAID 1+0 Array 3 (active database copies): 113

114 Exchange databases and logs - DAS or SAN Array 4, 5,... (passive database copies): 24 x 146GB, SAS (SCSI) or SATA, RAID 1+0 or JBOD Exchange databases and logs depends on source array configuration C: - 146GB - for OS and software Array 2: D: - 292GB - for IIS logs, queue database, protocol and message tracking logs, and antivirus quarantine Array 3: C:\DataBases\MDB01 C:\DataBases\MDB04 (VMPs) - 4 x 385GB (1540GB) - MDB01- MDB04 data and logs (4 Mailbox Databases for 5,000 mailboxes of 100MB size limit). C:\DataBases\PFDB01 (VMP) - 212GB - PFDB01 data and logs (Mailbox Database providing 15-20MB of public folder space per public folder. * VMP - Volume Mount Point * DAS - Direct-Attached Storage * SAN - Storage Area Network BackNet ReplicationNet (for High Availability configuration) SAN (if SAN is used) 114

115 Blackberry 5.0 Servers There are two deployment scenarios for provisioning BlackBerry components in POA: Large Scale Deployment. This scenario is appropriate for high volume deployment schemes where thousands of BlackBerry accounts will be provisioned on multiple servers. Consolidated Deployment. This scenario is appropriate for providers who want to start offering BlackBerry Messaging to a limited number of users and with minimal investments. The following diagram shows the both variants of deployment: Figure 14: Deployment Scenarios for BlackBerry Messaging Component Large Scale Deployment Consolidate Deployment BlackBerry Configuration Database BlackBerry Enterprise Server (BES) BlackBerry Administration Service (BAS) Parallels s MPS/WPE Provider for BES BESSQL01 - dedicated database server that is used by multiple BES servers. Microsoft SQL Server is installed. See n/deliverables/25747/sr_bbconfig DB_ _11.jsp for details. BES01 - dedicated BlackBerry server. BESAS01 dedicated Administration Service components server. BES01 - consolidated BlackBerry server. Microsoft SQL Server Express Edition is installed. See eliverables/25747/sr_bbconfigdb_ _11.jsp for details. MPS01/WPE - provisioning server (either Microsoft for Exchange 2007 or Windows Engine for Exchange 2010/2013). 115

116 BlackBerry messaging service is provisioned via Administration Service. BES (Consolidated Deployment) Quantity 1 BES (Consolidated Deployment) BlackBerry Enterprise Server. Runs BlackBerry Messaging Services, Configuration Database, and BlackBerry Administration Service. 500 accounts OS Windows Server 2003 Standard Edition SP2 (x86 or x64) Windows Server 2003 R2 Standard Edition SP2 (x86 or x64) Windows Server 2008 Standard Edition SP2 (x86 or x64) Windows Server 2008 R2 Standard Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels (Distribution to be provided by the Customer): BlackBerry Enterprise Server version 5.0 with the latest supported updates BlackBerry Administration Service Microsoft Exchange Server MAPI Client and Collaboration Data Objects ( / ). Microsoft SQL Server 2005 Express Edition SP3 - or - Microsoft SQL Server 2008 Express Edition SP1 (32-bit or 64-bit) - or - Microsoft SQL Server 2008 R2 Express (32-bit or 64-bit) WPE 2 core (3GHz or higher) 4GB OS, software, BES Logs - 2 x 64, SCSI RAID 1 C: 18GB - OS and E:\BESLogs - 18GB - BES Logs BackNet, FrontNet (optional) 116

117 Note: Firewall or proxy has to be configured to permit the BES to initiate and maintain an outbound connection to the Internet on TCP port 3101 to connect BlackBerry Infrastructure. Also, if you have array of CASes, BES server should have access to it by MAPI protocol. There are the following options: connect the BES host to the FrontNet network or configure the BES service to use a proxy server to connect to the Internet from the BackNet network. 117

118 BES (Large Scale Deployment) Quantity BES (Large Scale Deployment) BlackBerry Enterprise Server. Runs BlackBerry Enterprise Server Services. 2,000 BlackBerry accounts To be calculated based on the projected number of BlackBerry accounts and the density above. OS Windows Server 2003 Standard Edition SP2 (x86 or x64) Windows Server 2003 R2 Standard Edition SP2 (x86 or x64) Windows Server 2008 Standard Edition SP2 (x86 or x64) Windows Server 2008 R2 Standard Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels (Distribution to be provided by the Customer): BlackBerry Enterprise Server version 5.0 with the latest supported updates Microsoft Exchange Server MAPI Client and Collaboration Data Objects ( / ). WPE 2 core (3GHz or higher) 4GB OS, software, and BES Logs - 2 x 64, SCSI RAID 1 C: 18GB - OS and E:\BESLogs - 18GB - BES Logs BackNet, FrontNet (optional) Note: Firewall or proxy has to be configured to permit the BES to initiate and maintain an outbound connection to the Internet on TCP port 3101 to connect BlackBerry Infrastructure. Also, if you have array of CASes, BES server should have access to it by MAPI protocol. There are the following options: connect the BES host to the FrontNet network or configure the BES service to use a proxy server to connect to the Internet from the BackNet network. 118

119 BESAS (Large Scale Deployment) Quantity BESAS (Large Scale Deployment) BlackBerry Enterprise Server. Runs BlackBerry Administration Service. 2,000 BlackBerry accounts To be calculated based on the projected number of BlackBerry accounts and the density above. OS Windows Server 2003 Standard Edition SP2 (x86 or x64) Windows Server 2003 R2 Standard Edition SP2 (x86 or x64) Windows Server 2008 Standard Edition SP2 (x86 or x64) Windows Server 2008 R2 Standard Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels (Distribution to be provided by the Customer): BlackBerry Administration Service WPE 2 core (3GHz or higher) 4GB OS, software, and BES Logs - 2 x 64, SCSI RAID 1 C: 36GB - OS and BackNet 119

120 BESSQL (Large Scale Deployment) Quantity BESSQL (Large Scale Deployment) MSSQL server carrying BlackBerry Configuration Database. Up to 10,000 BlackBerry accounts per server depending on the disk usage. 1 per 5 BES servers (BES (Large Scale Deployment)) OS Clustered configuration: Windows Server 2003 Enterprise Edition SP2 (x86 or x64) Windows Server 2003 R2 Enterprise Edition SP2 (x86 or x64) Windows Server 2008 Enterprise Edition SP2 (x86 or x64) Windows Server 2008 R2 Enterprise Edition (x64) Non-clustered configuration: Windows Server 2003 Standard Edition SP2 (x86 or x64) Windows Server 2003 R2 Standard Edition SP2 (x86 or x64) Windows Server 2008 Standard Edition SP2 (x86 or x64) Windows Server 2008 R2 Standard Edition (x64) Important: Only English versions are supported. OS only To be installed by Parallels (distribution to be provided by the Customer): Microsoft SQL Server 2005 SP4 (32-bit or 64-bit) - or - Microsoft SQL Server 2005 Express Edition SP3 - or - Microsoft SQL Server 2008 SP2 (32-bit or 64-bit) - or - Microsoft SQL Server 2008 Express Edition SP1 (32-bit or 64-bit) - or - Microsoft SQL Server 2008 R2 (32-bit or 64-bit) - or - Microsoft SQL Server 2008 R2 Express (32-bit or 64-bit) Important: Only English versions are supported. Not applicable 2 core (3GHz or higher) 4Gb OS, software, databases, and logs - 3 x 72 GB, SCSI RAID 5 (hardware impl.) C: - 40 GB - for OS and software 120 Q: - 1 GB - Quorum (for clustered configuration)

121 D: - remaining space - for database and logs BackNet HeartBeatNet (for clustered configuration) SAN connectivity (for clustered configuration) 121

122 Good Servers 122

123 GOOD Quantity GOOD Good Messaging Server. Runs Good Messaging services, stores Good accounts information. 600 Good accounts (See details at ( To be calculated based on the projected number of Good accounts and the density above. OS Windows Server 2003 Standard Edition SP2 (x86) Windows Server 2003 R2 Standard Edition SP2 (x86) Windows Server 2008 Standard Edition (x86) Windows Server 2008 Enterprise Edition (x86) Windows Server 2008 Datacenter Edition (x86) Important: Only English versions are supported. Important: Windows Server 2008 R2 is not supported. OS To be installed by Parallels: Good Mobile Messaging for Microsoft Exchange (Hosted Edition recommended) (Distribution to be provided by the Customer) HMC 2 core (3GHz or higher) 4GB OS, software, GMS Logs, GMS Cache - 2 x 72 GB, SCSI RAID 1 C: 40GB - OS and E:\GMSLogs - 10GB - GMS Logs F:\GMSCache - 20Gb - GMS Cache BackNet 123

124 Microsoft Dynamics CRM 4.0 Servers CRMAPP Quantity CRMAPP Microsoft Dynamics CRM Application Server. Handles all Web requests to CRM. 750 users. Depends on the usage profile. Minimum 2 are recommended for NLB cluster. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2003 Web Edition SP2 (x64) Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Microsoft Dynamics CRM 4.0 Enterprise Edition (Distribution to be provided by the Customer) HMC 2 core (3GHz or higher) 16GB OS, software - 2 x 36 GB, SCSI, RAID 1 C: All disk space - for OS and software FrontNet, BackNet 124

125 CRMSYS Quantity CRMSYS Microsoft Dynamics CRM Platform Server. 750 users. Depends on the usage profile. Minimum 2 are recommended for high availability. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2003 Web Edition SP2 (x64) Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2008 Web Edition (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Microsoft Dynamics CRM 4.0 Enterprise Edition (Distribution to be provided by the Customer) HMC 2 core (2GHz or higher) 16GB OS, software - 2 x 36 GB, SCSI, RAID 1 C: All disk space - for OS and software BackNet 125

126 CRMER Quantity CRMER Microsoft Dynamics CRM Router Server. 1,000 users. Depends on the usage profile. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2003 Web Edition SP2 (x64) Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2003 Datacenter Edition SP2 (x64) Windows Server 2003 R2 Web Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2003 R2 Enterprise Edition SP2 (x64) Windows Server 2003 R2 Datacenter Edition SP2 (x64) Windows Server 2008 Web Edition (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Microsoft Dynamics CRM 4.0 Router (Distribution to be provided by the Customer) HMC 2 core (2GHz or higher) 16GB OS, software - 2 x 36 GB, SCSI, RAID 1 C: All disk space - for OS and software 126 FrontNet, BackNet

127 127

128 Microsoft SQL 2005 Servers for MS CRM CRMRS Quantity CRMRS Microsoft Dynamics CRM Reporting Server 50 CRM Organizations. Depends on the usage profile. Minimum 2 are recommended for high availability An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Microsoft SQL 2005 Server SP2 Standard or Enterprise Edition(for scale-out deployment) (Distribution to be provided by the Customer) Not applicable 4 core (3GHz or higher) 16GB OS, software - 2 x 36 GB, SCSI, RAID 1 C: All disk space - for OS and software BackNet 128

129 CRMDB Quantity CRMDB Microsoft Dynamics CRM Database Server. Contains CRM databases. 50 CRM organizations. Depends on the usage profile (clustered). An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Microsoft SQL 2005 Server SP2 Standard or Enterprise Edition (for failover cluster with more than two active nodes) (Distribution to be provided by the Customer) Not applicable 2 core (3GHz or higher) 16GB OS, software - 2 x 36 GB, SCSI, RAID 1 Array 2: Quorum and SQL Server data - SAN 6 x 72GB, SCSI, RAID 10 (for one virtual server) C: All disk space - for OS and software Array 2: 129

130 Q: 500 Mb - for Quorum E: remaining space - for SQL Server data BackNet, HeartbeatNet, SAN connectivity 130

131 Parallels Windows SiteBuilder Servers WINSBFE Quantity WINSBFE Windows SiteBuilder front-end server. This server runs the SiteBuilder application server software. Can publish websites only on Windows web servers. Up to 15,000 websites depending on the usage profile. To be calculated based on the projected customer base and the density above. OS Windows Server 2003 Standard Edition SP2 (x86) Important: Only English versions are supported. OS To be installed by Parallels:.NET Framework 2.0 Parallels SiteBuilder for Windows Not applicable 2 core (3GHz or higher) 4GB OS and software - 3 x 36GB, SCSI, RAID 5 C: All disk space - for OS and software FrontNet, BackNet 131

132 WINSBBE Quantity WINSBBE Windows SiteBuilder back-end server. This server runs the SiteBuilder database software. Up to 5,000 websites depending on the usage profile. To be calculated based on the projected customer base and the density above. OS Windows Server 2003 Standard Edition SP2 (x86) Important: Only English versions are supported. OS To be installed by Parallels: MS SQL Server 2000 Standard Edition, SP4 Not applicable 2 core (3GHz or higher) 4GB OS, software, and data - 3 x 36GB, SCSI, RAID 5 (hardware impl.) C: All disk space - for OS, software and data BackNet 132

133 Web Statistics Servers 133

134 AWSTATS Quantity AWSTATS AWStats Web Statistics Server. This server hosts AWStats web-statistics application and stores customer statistics databases. 650 websites if the average traffic is 10, ,000 visits/month. 5,000 websites if the average traffic is 1,000-10,000 visits/month. To be calculated based on the projected customer base and the density above. OS Windows Server 2008 Web Edition (x86 or x64) Windows Server 2008 Standard Edition (x86 or x64) Windows Server 2008 Enterprise Edition (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Important: Only English versions are supported. OS only To be installed by Parallels: AWstats (distribution to be provided by the Customer) WPE 2 core (3GHz or higher) 2GB OS and software - 3 x 72GB, SCSI, RAID 5 (hardware impl.) C: 40GB - for OS and software D: remaining space (100GB) - for customer data FrontNet, BackNet 134

135 Parallels Virtuozzo Containers for Linux Servers VZLIN VZLIN Virtuozzo Linux VPS Hardware Node. It is intended for VPS Hosting and Parallels Plesk Panel in VPS Hosting only. Dedicated VPSs: VPSs (depends on applications that run inside VPSs). Parallels Plesk Panel VPSs: 80 VPSs (see Parallels Plesk Panel parameters below). 1 domain 1 mailbox 25% VE has turned on Dr.Web & Spamassassin Parallels Plesk Panel: 8 request per hour to VPS FTP: 10 uploads per hour to VPS SMTP: 3 mail message per hour to VPS HTTP: 100 request per hour to VPS Quantity PHP requests: 5% Perl requests: 1% POP3: 5 sessions per hour to VPS To be calculated based on the projected customer base and the density above. OS CentOS 5 (x86 or x64) (x64 is recommended) OS only Not applicable 2 core (3GHz or higher) It depends on amount of VPSs and applications inside VPSs. OS, software, and data - 3 x 72GB, SCSI, RAID 5 (hardware impl.) / 5GB - for OS 2 x size - swap /vz - remaining space - VPS data FrontNet, BackNet 135

136 136

137 VZLINBU VZLINBU Virtuozzo Linux VPS Hardware Node. It stores VPS Backups. Quantity 1 OS CentOS 5 (x86 or x64) (x64 is recommended) OS only Not applicable 1 core (2GHz or higher) 2GB OS, software, and data - 2 x 300GB, SATA RAID1 / 5GB - for OS 2 x size (4GB) - swap /vz - remaining space - VPS Backups BackNet 137

138 Parallels Virtuozzo Containers for Windows Servers VZWIN VZWIN Virtuozzo Windows VPS Hardware Node. It is intended for VPS Hosting and Parallels Plesk Panel in VPS Hosting only. Dedicated VPSs: VPSs (depends on applications that run inside VPSs). Parallels Plesk Panel VPSs: 40 VPSs (see Parallels Plesk Panel parameters below). 1 domain 1 mailbox 25% VE has turned on Dr.Web & Spamassassin Parallels Plesk Panel: 8 request per hour to VPS FTP: 10 uploads per hour to VPS SMTP: 3 mail message per hour to VPS HTTP: 100 request per hour to VPS PHP requests: 5% Perl requests: 1% POP3: 5 sessions per hour to VPS Quantity To be calculated based on the projected customer base and the density above. OS Windows Server 2008 Standard Edition SP1 or SP2 without MS updates (x64 or x86) Windows Server 2008 Enterprise Edition SP1 or SP2 without MS updates (x64 or x86) Windows Server 2008 Datacenter Edition SP1 or SP2 without MS updates (x64 or x86) Windows Server 2008 R2 Standard Edition without MS updates (x64) Windows Server 2008 R2 Enterprise Edition without MS updates (x64) Windows Server 2008 R2 Datacenter Edition without MS updates (x64) Windows Server 2008 R2 Datacenter Edition SP1 without MS updates (x64) Important: Only English versions are supported. OS only To be installed by Parallels: PVC for Windows MS and PVC updates 138

139 Not applicable 2 core (3GHz or higher) It depends on amount of VPSs and applications inside VPSs. OS, software, and data - 3 x 72GB, SCSI, RAID 5 (hardware impl.) C: 40Gb - for OS and software D: remaining space - VPS data FrontNet, BackNet 139

140 VZWINBU VZWINBU Virtuozzo Windows VPS Hardware Node. It stores VPS Backups. Quantity 1 OS Windows Server 2008 Standard Edition SP1 or SP2 without MS updates (x64 or x86) Windows Server 2008 Enterprise Edition SP1 or SP2 without MS updates (x64 or x86) Windows Server 2008 Datacenter Edition SP1 or SP2 without MS updates (x64 or x86) Windows Server 2008 R2 Standard Edition without MS updates (x64) Windows Server 2008 R2 Enterprise Edition without MS updates (x64) Windows Server 2008 R2 Datacenter Edition without MS updates (x64) Windows Server 2008 R2 Datacenter Edition SP1 without MS updates (x64) Important: Only English versions are supported. OS only To be installed by Parallels: PVC for Windows MS and PVC updates Not applicable 1 core (3GHz or higher) 2GB OS, software, and data - 2 x 300GB, SATA RAID1 C: 40Gb - for OS and software D: remaining space - VPS Backups BackNet 140

141 Dedicated Hosting Servers DS DS Dedicated Hosting servers. Hosts that boot via a local network. Architecture CentOS 5 (x64) RHEL 5 (x64) Boot Priority Disks Network Disk 1 core (2GHz or higher) 256MB 10 GB (IDE or SCSI, no software RAID implementation is supported) Ethernet with Preboot Execution Environment (PXE) support FrontNet 141

142 PI PI Quantity 1 Partimage server. OS RHEL 6 (x64) Shared hosts registered in POA to hold boot images for Dedicated Hosting servers. These images are used by Dedicated Hosting servers for booting via the local network. CentOS 6 (x64) OS only Not applicable 1 core (2GHz or higher) 512MB OS, software, and data - 2 x 300GB, SATA, RAID 1 / - 5GB - OS 2 x size (1GB) - swap /var - remaining space - for OS Images BackNet, FrontNet 142

143 DHCP DHCP DHCP server Quantity 1 OS RHEL 6 (x64) CentOS 6 (x64) OS only Not applicable 1 core (2GHz or higher) 512MB OS, software, and data - 40 GB, SATA / 5GB - OS 2 x size (1GB) - swap /usr - remaining space - for software FrontNet, BackNet 143

144 ATI ATI Acronis True Image Enterprise Echo server Quantity 1 OS RHEL 5 (x64) CentOS 5 (x64) OS only To be installed by Parallels: Acronis True Image Enterprise Echo Server (>= ) Not applicable 1 core (2GHz or higher) 512MB OS, software, and data - 40 GB, SATA / - 5GB - OS 2 x size (1GB) - swap /var - remaining space - for temporary OS Image downloads BackNet, FrontNet 144

145 OSIS Quantity OS OSIS OS Image Storage server Depends on the disk space. To be calculated based on the projected customer base and the density above. Any OS Network access services (SMB/FTP/NFS) Not applicable 1 core (2GHz or higher) 512MB OS, software, and data - 2 x 300 GB, SATA, RAID1 Any FrontNet 145

146 Application Hosting Servers LINPGH Quantity 1 LINPGH Gateway Host on Linux 500,000 Application instances OS RHEL 5 (x86 or x64) CentOS 5 (x86 or x64) OS only PHP 5 interpreter Not applicable 2 core (3GHz or higher) 2GB OS and software - 2 x 80 GB SATA, RAID1 (software impl.) / - 5GB - for OS 2 x size (4GB) - swap /usr - remaining space - for software FrontNet, BackNet 146

147 WINPGH Quantity 1 WINPGH Gateway Host on Windows 500,000 Application instances OS Windows Server 2008 Web Edition (x86 or x64) Windows Server 2008 Standard Edition (x86 or x64) Windows Server 2008 Enterprise Edition (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Important: Only English versions are supported. OS only PHP 5 interpreter Not applicable 2 core (3GHz or higher) 2GB OS and software - 2 x 80 GB SATA, RAID1 (software impl.) C: 80GB - for OS and software FrontNet, BackNet 147

148 SYMLINPGH Quantity 1 SYMLINPGH Gateway Host on Linux for Symantec, where Symantec APS Application management scripts are installed. POA performs provisioning operations for Symantec using these scripts. 500,000 Application instances OS RHEL 5 (x86 or x64) CentOS 5 (x86 or x64) OS only Python or later. Not applicable 2 core (3GHz or higher) 2GB OS and software - 2 x 80 GB SATA, RAID1 (software impl.) / - 5GB - for OS 2 x size (4GB) - swap /usr - remaining space - for software FrontNet, BackNet 148

149 OXSH Quantity 1 OXSH Open-Xchange Server 500 concurrently logged in users OS RHEL 5 (x86) CentOS 5 (x86) OS only Not applicable 2 core (3GHz or higher) 2GB OS, software, and data - 3 x 250GB, SCSI, RAID 5 (hardware impl.) / - 5 GB - for OS and software 2 x size (4 GB) - for swap /var - remaining space - for Open-Xchange data (databases and context filestores) BackNet, FrontNet 149

150 EPAGESSH EPAGESSH epages Server. It hosts epages online stores. Quantity 1 OS RHEL 5 (x86 or x64) CentOS 5 (x86 or x64) OS epages Not applicable 2 core (3GHz or higher) 2 GB OS, software, and data GB SCSI / GB - for OS, software, and data 2 x size (4 GB) - for swap FrontNet 150

151 BroadWorks Integration Servers BWWINPGH Quantity 1 BWWINPGH Windows-based Gateway Host for the integration with BroadWorks. 500,000 Application instances OS Windows Server 2003 Web Edition SP2 (x86 or x64) Windows Server 2003 Standard Edition SP2 (x86 or x64) Windows Server 2003 Enterprise Edition SP2 (x86 or x64) Windows Server 2003 Datacenter Edition SP2 (x86 or x64) Windows Server 2003 R2 Web Edition SP2 (x86 or x64) Windows Server 2003 R2 Standard Edition SP2 (x86 or x64) Windows Server 2003 R2 Enterprise Edition SP2 (x86 or x64) Windows Server 2003 R2 Datacenter Edition SP2 (x86 or x64) Windows Server 2008 Web Edition (x86 or x64) Windows Server 2008 Standard Edition (x86 or x64) Windows Server 2008 Enterprise Edition (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Important: Only English versions are supported. OS only.net 2.0 Not applicable 2 core (3GHz or higher) 2GB OS and software - 2 x 80 GB SATA, RAID1 (software impl.) C: 80GB - for OS and software FrontNet, BackNet 151

152 BWWINWMS Quantity 1 BWWINWMS Windows-based Host for the integration with BroadWorks. It runs the Web-based Management Service. OS Windows Server 2008 R2 Web Edition SP1 (x64) Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS only IIS 7.5.NET 4.5 Not applicable 2 core (3GHz or higher) 4GB OS and software - 2 x 80 GB SATA, RAID1 (software impl.) C: 80GB - for OS and software FrontNet, BackNet 152

153 Office 365 Integration Servers O365GH Quantity 1 O365GH Office 365 Gateway Host 500,000 Application instances OS Windows Server 2008 R2 Web Edition (x64) Disks Important: Only English versions are supported. OS IIS 7.5.NET Framework 3.5 Not applicable 2 core (3GHz or higher) 2GB Array1: OS and software - 2 x 80 GB SATA, RAID1 (software impl.) C: 80GB - for OS FrontNet, BackNet 153

154 O365LINPGH Quantity 1 O365LINPGH Gateway Host on Linux for Office 365 integration 500,000 Application instances OS RHEL 5 (x86 or x64) CentOS 5 (x86 or x64) OS only PHP 5 interpreter Not applicable 2 core (3GHz or higher) 2GB OS and software - 2 x 80 GB SATA, RAID1 (software impl.) / - 5GB - for OS 2 x size (4GB) - swap /usr - remaining space - for software FrontNet, BackNet 154

155 O365WINPGH Quantity 1 O365WINPGH Gateway Host on Windows for Office 365 integration 500,000 Application instances OS Windows Server 2008 Web Edition (x86 or x64) Windows Server 2008 Standard Edition (x86 or x64) Windows Server 2008 Enterprise Edition (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Important: Only English versions are supported. OS only PHP 5 interpreter Not applicable 2 core (3GHz or higher) 2GB OS and software - 2 x 80 GB SATA, RAID1 (software impl.) C: 80GB - for OS and software FrontNet, BackNet 155

156 Windows Streaming Servers WSM Quantity WSM Windows Streaming Media server. This server runs Windows Media Services software and stores customer media content. Up to 9,000 concurrent connections and up to 1,000 customer media spaces depending on the disk usage. To be calculated based on the projected customer base and the density above. OS Windows Server 2008 Enterprise Edition (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Important: Only English versions are supported. Important: Windows Server 2008 R2 is not supported. OS only To be installed by Parallels: Windows Media Services 9 Series HMC Important: Starting with POA 5.5 it is impossible to deploy HMC provisioning system. Deployment of services that require HMC is possible only on the installations where HMC has been already deployed in previous versions of POA. 2 core (3GHz or higher) 2GB OS, software, Customers' Data - 3 x 146 GB, SCSI, RAID 5 (hardware impl.) C: 40GB - for OS and software D: remaining space (250GB) - for customer data FrontNet - Fast Ethernet (or OC3 ATM) switched network segment BackNet - 100/1GB 156

157 Office Communication Servers This section provides hardware requirements for OCS installation, which may contain up to 50,000 OCS users. To calculate hardware requirement for custom OCS installation use the HMC Sizing Tool (the OCS tab). This tool can be downloaded from OCSSQL OCSSQL SQL Back End Server for OCS 2007 Quantity 50,000 users per server 1 (standalone configuration) OS Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2003 R2 Enterprise Edition SP2 (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: MS SQL Server 2005 Standard/Enterprise Edition SP2 (distribution to be provided by the Customer) or MS SQL Server 2008 Standard/Enterprise Edition (distribution to be provided by the Customer) Not applicable 8 core (2GHz or higher) 8 GB OS and software 2 x 72 GB or more, RAID 1 (mirrored), 10K RPM or 15K RPM disks Array 2: Database log files 2 x 300 GB, RAID 1 (mirrored), 15K RPM disks Array 3: 157

158 Database data files 8 x 300 GB, RAID 10 (striped and mirrored), 15K RPM disks C: - all available space - for OS and software Array 2: D: - all available space - for database log files Array 3: E: - all available space - for database data files BackNet (2 x 1 gigabit per second network adapter) - If teaming is used. To obtain instruction how to configure teaming, refer to documentation of ' vendor. This configuration is optional, but recommended. OR BackNet (1 x 1 gigabit per second network adapter) - If teaming is not used. 158

159 OCSSQLCL01, OCSSQLCL02 OCSSQL01, OCSSQL02 SQL Back End Server for OCS 2007 Quantity 50,000 users per server 2 (clustered configuration) OS Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2003 R2 Enterprise Edition SP2 (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: MS SQL Server 2005 Standard/Enterprise Edition SP2 (distribution to be provided by the Customer) or MS SQL Server 2008 Standard/Enterprise Edition (distribution to be provided by the Customer) Not applicable 8 core (2GHz or higher) 8 GB OS and software 2 x 72 GB or more, RAID 1 (mirrored), 10K RPM or 15K RPM disks Array 2: Database log files - DAS or SAN Array 3: Database data files - DAS or SAN 2 x 300 GB, RAID 1 (mirrored), 15K RPM disks C: - all available space - for OS and software Array 2: 8 x 300 GB, RAID 10 (striped and mirrored), 15K RPM disks 159

160 D: - all available space - for database log files Array 3: Q: - 2GB E: - remaining space - Quorum - for database data files BackNet (2 x 1 gigabit per second network adapter) - If teaming is used. To obtain instruction how to configure teaming, refer to documentation of ' vendor. This configuration is optional, but recommended. OR BackNet (1 x 1 gigabit per second network adapter) - If teaming is not used. HeartBeat NIC SAN connectivity 160

161 OCSELPOOLFE Quantity 1 OCSELPOOLFE OCS 2007 Server where the SQL Back End, Front End, Archiving and Monitoring, and SQL Back End for Archiving and Monitoring roles are installed (Entry Level). 10,000 users per server OS Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2003 Datacenter Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2003 R2 Enterprise Edition SP2 (x64) Windows Server 2003 R2 Datacenter Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: MS SQL Server 2005 Standard/Enterprise Edition SP2 (distribution to be provided by the Customer) or MS SQL Server 2008 Standard/Enterprise Edition (distribution to be provided by the Customer) HMC 8 core (2GHz or higher) 8 GB OS and software 2 x 72 GB or more, RAID 1 (mirrored), 10K RPM or 15K RPM disks Array 2: Database log files 2 x 300 GB, RAID 1 (mirrored), 15K RPM disks Array 3: 161

162 Database data files 8 x 300 GB, RAID 10 (striped and mirrored), 15K RPM disks C: - all available space - for OS and software Array 2: D: - all available space - for database log files Array 3: E: - all available space - for database data files BackNet (2 x 1 gigabit per second network adapter) - If teaming is used. To obtain instruction how to configure teaming, refer to documentation of ' vendor. This configuration is optional, but recommended. OR BackNet (1 x 1 gigabit per second network adapter) - If teaming is not used. 162

163 OCSPOOLFE Quantity 4 OCSPOOLFE OCS 2007 Front End Server (Carrier Level) 12,500 users per server OS Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2003 Datacenter Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2003 R2 Enterprise Edition SP2 (x64) Windows Server 2003 R2 Datacenter Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS HMC 8 core (2GHz or higher) 8 GB OS and software - 2 x 72 GB or more, RAID 0 (striped), 15K or 10K RPM disks C: - all available space - for OS and software BackNet (2 x 1 gigabit per second network adapter) - If teaming is used. To obtain instruction how to configure teaming, refer to documentation of ' vendor. This configuration is optional, but recommended. OR BackNet (1 x 1 gigabit per second network adapter) - If teaming is not used. 163

164 OCSARC Quantity 1 OCSARC OCS 2007 Archiving and Monitoring (CDR & QoE) Server 50,000 users per server OS Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2003 Datacenter Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2003 R2 Enterprise Edition SP2 (x64) Windows Server 2003 R2 Datacenter Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS HMC 8 core (2GHz or higher) 8 GB OS and software - 2 x 72 GB or more, RAID 0 (striped), 15K or 10K RPM disks C: - all available space - for OS and software BackNet (2 x 1 gigabit per second network adapter) - If teaming is used. To obtain instruction how to configure teaming, refer to documentation of ' vendor. This configuration is optional, but recommended. OR BackNet (1 x 1 gigabit per second network adapter) - If teaming is not used. 164

165 OCSSQLCDR Quantity OCSSQLCDR SQL Back End Server for Archiving and Monitoring (CDR & QoE) Server 50,000 users per server 1 (standalone configuration) OS Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2003 R2 Enterprise Edition SP2 (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: MS SQL Server 2005 Standard/Enterprise Edition SP2 (distribution to be provided by the Customer) or MS SQL Server 2008 Standard/Enterprise Edition (distribution to be provided by the Customer) Not applicable 8 core (2GHz or higher) 8 GB OS and software 2 x 72 GB, RAID 1 (mirrored), 10K RPM or 15K RPM disks Array 2: Database log files 2 x 300 GB, RAID 1 (mirrored), 15K RPM disks Array 3: Database data files 8 x 300 GB, RAID 10 (striped and mirrored), 15K RPM disks C: - all available space - for OS and software Array 2: D: - all available space - for database log files Array 3: 165

166 E: - all available space - for database data files BackNet (2 x 1 gigabit per second network adapter) - If teaming is used. To obtain instruction how to configure teaming, refer to documentation of ' vendor. This configuration is optional, but recommended. OR BackNet (1 x 1 gigabit per second network adapter) - If teaming is not used. 166

167 OCSSQLCDRCL01, OCSSQLCDRCL02 Quantity OCSSQLCDR01, OCSSQLCDR02 SQL Back End Server for Archiving and Monitoring (CDR & QoE) Server 50,000 users per server 2 (clustered configuration) OS Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2003 R2 Enterprise Edition SP2 (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: MS SQL Server 2005 Standard/Enterprise Edition SP2 (distribution to be provided by the Customer) or MS SQL Server 2008 Standard/Enterprise Edition (distribution to be provided by the Customer) Not applicable 8 core (2GHz or higher) 8 GB OS and software 2 x 72 GB, RAID 1 (mirrored), 10K RPM or 15K RPM disks Array 2: Database log files - DAS or SAN Array 3: Database data files - DAS or SAN 2 x 300 GB, RAID 1 (mirrored), 15K RPM disks C: - all available space - for OS and software Array 2: 8 x 300 GB, RAID 10 (striped and mirrored), 15K RPM disks 167

168 D: - all available space - for database log files Array 3: Q: - 2GB E: - remaining space - Quorum - for database data files BackNet (2 x 1 gigabit per second network adapter) - If teaming is used. To obtain instruction how to configure teaming, refer to documentation of ' vendor. This configuration is optional, but recommended. OR BackNet (1 x 1 gigabit per second network adapter) - If teaming is not used. HeartBeat NIC SAN connectivity 168

169 OCSDIRECTOR Quantity OCSDIRECTOR OCS 2007 Director Server 25,000 users per server 2 (for load balancing) OS Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2003 Datacenter Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2003 R2 Enterprise Edition SP2 (x64) Windows Server 2003 R2 Datacenter Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS HMC 8 core (2GHz or higher) 8 GB OS and software - 2 x 72 GB or more, RAID 0 (striped), 15K or 10K RPM disks C: - all available space - for OS and software BackNet (2 x 1 gigabit per second network adapter) - If teaming is used. To obtain instruction how to configure teaming, refer to documentation of ' vendor. This configuration is optional, but recommended. OR BackNet (1 x 1 gigabit per second network adapter) - If teaming is not used. 169

170 OCSCOMWEB Quantity 1 OCSCOMWEB OCS 2007 Communicator Web Access Server 5,000 users per server OS Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2003 Datacenter Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2003 R2 Enterprise Edition SP2 (x64) Windows Server 2003 R2 Datacenter Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS HMC 8 core (2GHz or higher) 8 GB OS and software - 2 x 72 GB, RAID 0 (striped), 15K or 10K RPM disks C: - all available space - for OS and software BackNet (2 x 1 gigabit per second network adapter) - If teaming is used. To obtain instruction how to configure teaming, refer to documentation of ' vendor. This configuration is optional, but recommended. OR BackNet (1 x 1 gigabit per second network adapter) - If teaming is not used. 170

171 OCSEDGE Quantity OCSEDGE OCS 2007 Consolidated Edge Server 20,000 users per server 3 (for load balancing) OS Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2003 Datacenter Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2003 R2 Enterprise Edition SP2 (x64) Windows Server 2003 R2 Datacenter Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS HMC 8 core (3GHz or higher) 8 GB OS and software - 2 x 72 GB, RAID 0 (striped), 15K RPM disks C: - all available space - for OS and software 171

172 BackNet (2 x 1 gigabit per second network adapter) - If teaming is used. To obtain instruction how to configure teaming, refer to documentation of ' vendor. This configuration is optional, but recommended. OR BackNet (1 x 1 gigabit per second network adapter) - If teaming is not used. FrontNet (2 x 1 gigabit per second network adapter) - If teaming is used. To obtain instruction how to configure teaming, refer to documentation of ' vendor. This configuration is optional, but recommended. OR FrontNet (1 x 1 gigabit per second network adapter) - If teaming is not used. 172

173 OCSMEDIATION Quantity OCSMEDIATION OCS 2007 Mediation Server 125 concurrent calls To be calculated based on the projected customer base and the density above OS Windows Server 2003 Standard Edition SP2 (x64) Windows Server 2003 Enterprise Edition SP2 (x64) Windows Server 2003 Datacenter Edition SP2 (x64) Windows Server 2003 R2 Standard Edition SP2 (x64) Windows Server 2003 R2 Enterprise Edition SP2 (x64) Windows Server 2003 R2 Datacenter Edition SP2 (x64) Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS HMC 2 core (3GHz or higher) 2 GB OS and software - 2 x 72 GB or more, RAID 0 (striped), 15K or 10K RPM disks C: - all available space - for OS and software 173

174 Communication with OCS internal infrastructure BackNet (2 x 1 gigabit per second network adapter) - If teaming is used. To obtain instruction how to configure teaming, refer to documentation of ' vendor. This configuration is optional, but recommended. OR BackNet (1 x 1 gigabit per second network adapter) - If teaming is not used. Communication with SIP Trunking Provider FrontNet (2 x 1 gigabit per second network adapter) - If teaming is used. To obtain instruction how to configure teaming, refer to documentation of ' vendor. This configuration is optional, but recommended. OR FrontNet (1 x 1 gigabit per second network adapter) - If teaming is not used. Note: FrontNet NIC is optional. 174

175 Lync Server 2010 Integration The following tables describe the recommended hardware for all servers where you plan to install Lync Server LYNCPOOLFE LYNCPOOLFE Front End Server for Lync Server 2010 Quantity 10,000 users per server Minimum 2 servers are recommended for high availability and load balancing. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS To be installed by Parallels: Lync Server 2010 (distribution to be provided by the Customer) Not applicable 8 core (2GHz or higher) 16 GB OS and software - 2 x 72 GB or more, RAID 1 (mirrored), 10,000 RPM or 15,000 RPM disk drives C: - all available space - for OS and software BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. 175

176 176

177 LYNCSQLBE LYNCSQLBE SQL Back End Server for Lync Server 2010 Quantity 80,000 users per server 1 (standalone MS SQL server configuration) OS Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS To be installed by Parallels: Microsoft SQL Server 2008 R2 Standard Edition (x64) - or - Microsoft SQL Server 2008 R2 Enterprise Edition (x64) - or - Microsoft SQL Server 2008 Standard Edition SP1 (required) or latest service pack (recommended) (x64) - or - Microsoft SQL Server 2008 Enterprise Edition SP1 (required) or latest service pack (recommended) (x64) - or - Microsoft SQL Server 2005 Standard Edition SP3 (required) or latest service pack (recommended) (x64) - or - Microsoft SQL Server 2005 Enterprise Edition SP3 (required) or latest service pack (recommended) (x64) Microsoft SQL Server distribution to be provided by the Customer. Not applicable 8 core (2GHz or higher) 32 GB OS and software 2 x 72 GB or more, RAID 1 (mirrored), 10,000 RPM or 15,000 RPM disk drives 177

178 Array 2: Database log files 2 x 300 GB, RAID 1 (mirrored), 15,000 RPM disk drives Array 3: Database data files 8 x 300 GB, RAID 10 (striped and mirrored), 15,000 RPM disk drives C: - all available space - for OS and software Array 2: D: - all available space - for database log files Array 3: E: - all available space - for database data files BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. 178

179 LYNCSQLBECL01, LYNCSQLBECL02 LYNCSQLBECL01, LYNCSQLBECL02 SQL Back End Cluster for Lync Server 2010 Quantity 80,000 users per cluster 2 (clustered MS SQL server configuration) OS Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS To be installed by Parallels: Microsoft SQL Server 2008 R2 Standard Edition (x64) - or - Microsoft SQL Server 2008 R2 Enterprise Edition (x64) - or - Microsoft SQL Server 2008 Standard Edition SP1 (required) or latest service pack (recommended) (x64) - or - Microsoft SQL Server 2008 Enterprise Edition SP1 (required) or latest service pack (recommended) (x64) - or - Microsoft SQL Server 2005 Standard Edition SP3 (required) or latest service pack (recommended) (x64) - or - Microsoft SQL Server 2005 Enterprise Edition SP3 (required) or latest service pack (recommended) (x64) Microsoft SQL Server distribution to be provided by the Customer. Not applicable 8 core (2GHz or higher) 32 GB OS and software 2 x 72 GB or more, RAID 1 (mirrored), 10,000 RPM or 15,000 RPM disk drives Array 2: 179

180 Database log files - DAS or SAN Array 3: Database data files - DAS or SAN C: - all available space - for OS and software Array 2: 2 x 300 GB, RAID 1 (mirrored), 15,000 RPM disk drives 8 x 300 GB, RAID 10 (striped and mirrored), 15,000 RPM disk drives D: - all available space - for database log files Array 3: Q: - 2GB E: - remaining space - Quorum - for database data files BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. HeartBeat NIC SAN connectivity 180

181 LYNCEDGE LYNCEDGE Edge Server for Lync Server 2010 Quantity 15,000 users per server Minimum 2 servers are recommended for high availability and load balancing. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS To be installed by Parallels: Lync Server 2010 (distribution to be provided by the Customer) Not applicable 8 core (2GHz or higher) 16 GB OS and software - 2 x 72 GB, RAID 0 (striped), 10,000 RPM or 15,000 RPM disk drives C: - all available space - for OS and software BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. FrontNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - FrontNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. 181

182 182

183 LYNCARCMON LYNCARCMON Archiving and Monitoring Server for Lync Server 2010 Quantity 1 100,000 users per server OS Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS To be installed by Parallels: Lync Server 2010 (distribution to be provided by the Customer) Not applicable 8 core (2GHz or higher) 16 GB OS and software - 2 x 72 GB or more, RAID 0 (striped), 15,000 RPM or 10,000 RPM disk drives C: - all available space - for OS and software BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. 183

184 LYNCAMSQLBE Quantity 184 LYNCAMSQLBE SQL Back End Server for Lync Server 2010 Archiving and Monitoring Server 100,000 users per server 1 (standalone MS SQL server configuration) OS Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS To be installed by Parallels: Microsoft SQL Server 2008 R2 Standard Edition (x64) - or - Microsoft SQL Server 2008 R2 Enterprise Edition (x64) - or - Microsoft SQL Server 2008 Standard Edition SP1 (required) or latest service pack (recommended) (x64) - or - Microsoft SQL Server 2008 Enterprise Edition SP1 (required) or latest service pack (recommended) (x64) - or - Microsoft SQL Server 2005 Standard Edition SP3 (required) or latest service pack (recommended) (x64) - or - Microsoft SQL Server 2005 Enterprise Edition SP3 (required) or latest service pack (recommended) (x64) Microsoft SQL Server distribution to be provided by the Customer. Not applicable 8 core (2GHz or higher) 32 GB OS and software 2 x 72 GB or more, RAID 1 (mirrored), 10,000 RPM or 15,000 RPM disk drives

185 Array 2: Database log files 2 x 300 GB, RAID 1 (mirrored), 15,000 RPM disk drives Array 3: Database data files 8 x 300 GB, RAID 10 (striped and mirrored), 15,000 RPM disk drives C: - all available space - for OS and software Array 2: D: - all available space - for database log files Array 3: E: - all available space - for database data files BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. 185

186 LYNCAMSQLBECL01, LYNCAMSQLBECL02 Quantity LYNCAMSQLBECL01, LYNCAMSQLBECL02 SQL Back End Cluster for Lync Server 2010 Archiving and Monitoring Server 100,000 users per cluster 2 (clustered MS SQL server configuration) OS Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS To be installed by Parallels: Microsoft SQL Server 2008 R2 Standard Edition (x64) - or - Microsoft SQL Server 2008 R2 Enterprise Edition (x64) - or - Microsoft SQL Server 2008 Standard Edition SP1 (required) or latest service pack (recommended) (x64) - or - Microsoft SQL Server 2008 Enterprise Edition SP1 (required) or latest service pack (recommended) (x64) - or - Microsoft SQL Server 2005 Standard Edition SP3 (required) or latest service pack (recommended) (x64) - or - Microsoft SQL Server 2005 Enterprise Edition SP3 (required) or latest service pack (recommended) (x64) Microsoft SQL Server distribution to be provided by the Customer. Not applicable 8 core (2GHz or higher) 32 GB OS and software 2 x 72 GB or more, RAID 1 (mirrored), 10,000 RPM or 15,000 RPM disk drives Array 2: 186

187 Database log files - DAS or SAN Array 3: Database data files - DAS or SAN C: - all available space - for OS and software Array 2: 2 x 300 GB, RAID 1 (mirrored), 15,000 RPM disk drives 8 x 300 GB, RAID 10 (striped and mirrored), 15,000 RPM disk drives D: - all available space - for database log files Array 3: Q: - 2GB E: - remaining space - Quorum - for database data files BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. HeartBeat NIC SAN connectivity 187

188 LYNCDIRECTOR LYNCDIRECTOR Director Server for Lync Server 2010 Quantity 15,000 users per server Minimum 2 servers are recommended for high availability and load balancing. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS To be installed by Parallels: Lync Server 2010 (distribution to be provided by the Customer) Not applicable 4 core (2GHz or higher) 4 GB OS and software - 2 x 72 GB or more, RAID 0 (striped), 15,000 or 10,000 RPM disk drives C: - all available space - for OS and software BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. 188

189 LYNCAVCONF LYNCAVCONF Audio/Video Conferencing Server for Lync Server 2010 Quantity 20,000 users per server Minimum 2 servers are recommended for high availability and load balancing. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS To be installed by Parallels: Lync Server 2010 (distribution to be provided by the Customer) Not applicable 8 core (2GHz or higher) 16 GB OS and software - 2 x 72 GB or more, RAID 0 (striped), 15,000 RPM or 10,000 RPM disk drives C: - all available space - for OS and software BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. 189

190 LYNCMEDIATION LYNCMEDIATION Mediation Server for Lync Server 2010 Quantity 125 concurrent calls per server Minimum 2 servers are recommended for high availability and load balancing. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2(x64) Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS To be installed by Parallels: Lync Server 2010 (distribution to be provided by the Customer) Not applicable 8 core (2GHz or higher) 16 GB OS and software - 2 x 72 GB or more, RAID 0 (striped), 15,000 or 10,000 RPM disk drives C: - all available space - for OS and software 190

191 Communication with Lync internal infrastructure BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. Communication with SIP Trunking Provider FrontNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - FrontNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. Note: FrontNet NIC is optional. 191

192 LYNCPGH LYNCPGH Gateway Host for Lync Server 2010, where the Lync Server 2010 Administrative Tools are installed. Quantity 1 500,000 Microsoft Lync 2010 application instances OS Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2(x64) Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Important: Only English versions are supported. OS To be installed by Parallels: Lync Server 2010 (distribution to be provided by the Customer) WPE 4 core (2GHz or higher) 4GB OS and software - 2 x 72 GB or more, RAID1 (striped), 15,000 RPM or 10,000 RPM disk drives C: all available disk space - for OS and software BackNet 192

193 LYNCREVPRX LYNCREVPRX Reverse Proxy Server for Lync Server 2010 Quantity It depends on amount of Lync users and usage profile. Minimum 2 servers are recommended for high availability and load balancing. An exact number to be calculated based on the projected customer base. OS Windows Server 2008 Standard Edition SP2 (x64) Windows Server 2008 Enterprise Edition SP2 (x64) Windows Server 2008 Datacenter Edition SP2 (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS To be installed by Parallels: Forefront Threat Management Gateway (TMG) 2010 Standard Edition (distribution to be provided by the Customer) Forefront Threat Management Gateway (TMG) 2010 Enterprise Edition (distribution to be provided by the Customer) Not applicable 4 core (2GHz or higher) 4 GB OS and software - 2 x 72 GB, RAID 0 (striped), 10,000 RPM or 15,000 RPM disk drives C: - all available space - for OS and software BackNet, FrontNet Note: You can use a different reverse proxy. In this case, consult the documentation for that product to obtain the hardware requirements. 193

194 Lync Server 2013 Hosting Pack Integration LYNCPOOLFE LYNCPOOLFE Front End Server for Lync Server 2013 Quantity 10,000 users per server Minimum 2 servers are recommended for high availability and load balancing. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Windows Server 2012 Standard (x64) Windows Server 2012 Datacenter (x64) Important: Only English versions are supported. OS To be installed by Parallels: Lync Server 2013 Hosting Pack (distribution to be provided by the Customer) Not applicable 32 core (2GHz or higher) 32 GB OS and software - 8 x 72 GB or more, RAID 1 (mirrored), 10,000 RPM or 15,000 RPM disk drives C: - all available space - for OS and software BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. 194

195 LYNCSQLBE LYNCSQLBE SQL Back End Server for Lync Server 2013 Quantity 80,000 users per server 1 (standalone MS SQL server configuration) OS Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Windows Server 2012 Standard (x64) Windows Server 2012 Datacenter (x64) Important: Only English versions are supported. OS To be installed by Parallels: Microsoft SQL Server 2012 Standard Edition (x64) - or - Microsoft SQL Server 2012 Enterprise Edition (x64) - or - Microsoft SQL Server 2008 R2 Standard Edition (x64) - or - Microsoft SQL Server 2008 R2 Enterprise Edition (x64) Microsoft SQL Server distribution to be provided by the Customer. Not applicable 32 core (2.26GHz or higher) 32 GB OS and software 2 x 72 GB or more, RAID 1 (mirrored), 10,000 RPM or 15,000 RPM disk drives Array 2: Database log files 2 x 300 GB, RAID 1 (mirrored), 15,000 RPM disk drives Array 3: 195

196 Database data files 8 x 300 GB, RAID 10 (striped and mirrored), 15,000 RPM disk drives C: - all available space - for OS and software Array 2: D: - all available space - for database log files Array 3: E: - all available space - for database data files BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. 196

197 LYNCSQLBECL01, LYNCSQLBECL02 LYNCSQLBECL01, LYNCSQLBECL02 SQL Back End Cluster for Lync Server 2013 Quantity 80,000 users per cluster 2 (clustered MS SQL server configuration) OS Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Windows Server 2012 Standard (x64) Windows Server 2012 Datacenter (x64) Important: Only English versions are supported. OS To be installed by Parallels: Microsoft SQL Server 2012 Standard Edition (x64) - or - Microsoft SQL Server 2012 Enterprise Edition (x64) - or - Microsoft SQL Server 2008 R2 Standard Edition (x64) - or - Microsoft SQL Server 2008 R2 Enterprise Edition (x64) Microsoft SQL Server distribution to be provided by the Customer. Not applicable 32 core (2GHz or higher) 32 GB OS and software 2 x 72 GB or more, RAID 1 (mirrored), 10,000 RPM or 15,000 RPM disk drives Array 2: Database log files - DAS or SAN Array 3: 2 x 300 GB, RAID 1 (mirrored), 15,000 RPM disk drives 197

198 Database data files - DAS or SAN C: - all available space - for OS and software Array 2: 8 x 300 GB, RAID 10 (striped and mirrored), 15,000 RPM disk drives D: - all available space - for database log files Array 3: Q: - 2GB E: - remaining space - Quorum - for database data files BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. HeartBeat NIC SAN connectivity 198

199 LYNCEDGE LYNCEDGE Edge Server for Lync Server 2013 Quantity 15,000 users per server Minimum 2 servers are recommended for high availability and load balancing. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Windows Server 2012 Standard (x64) Windows Server 2012 Datacenter (x64) Important: Only English versions are supported. OS To be installed by Parallels: Lync Server 2013 (distribution to be provided by the Customer) Not applicable 8 core (2GHz or higher) 16 GB OS and software - 4 x 72 GB, RAID 0 (striped), 10,000 RPM or 15,000 RPM disk drives C: - all available space - for OS and software BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. FrontNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - FrontNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. 199

200 200

201 LYNCAMSQLBE Quantity LYNCAMSQLBE SQL Back End Server for Lync Server 2013 Archiving and Monitoring 100,000 users per server 1 (standalone MS SQL server configuration) OS Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Windows Server 2012 Standard (x64) Windows Server 2012 Datacenter (x64) Important: Only English versions are supported. OS To be installed by Parallels: Microsoft SQL Server 2012 Standard Edition (x64) - or - Microsoft SQL Server 2012 Enterprise Edition (x64) - or - Microsoft SQL Server 2008 R2 Standard Edition (x64) - or - Microsoft SQL Server 2008 R2 Enterprise Edition (x64) Microsoft SQL Server distribution to be provided by the Customer. Not applicable 32 core (2GHz or higher) 32 GB OS and software 2 x 72 GB or more, RAID 1 (mirrored), 10,000 RPM or 15,000 RPM disk drives Array 2: Database log files 2 x 300 GB, RAID 1 (mirrored), 15,000 RPM disk drives Array 3: 201

202 Database data files 8 x 300 GB, RAID 10 (striped and mirrored), 15,000 RPM disk drives C: - all available space - for OS and software Array 2: D: - all available space - for database log files Array 3: E: - all available space - for database data files BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. 202

203 LYNCAMSQLBECL01, LYNCAMSQLBECL02 Quantity LYNCAMSQLBECL01, LYNCAMSQLBECL02 SQL Back End Cluster for Lync Server 2013 Archiving and Monitoring 100,000 users per cluster 2 (clustered MS SQL server configuration) OS Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Windows Server 2012 Standard (x64) Windows Server 2012 Datacenter (x64) Important: Only English versions are supported. OS To be installed by Parallels: Microsoft SQL Server 2012 Standard Edition (x64) - or - Microsoft SQL Server 2012 Enterprise Edition (x64) - or - Microsoft SQL Server 2008 R2 Standard Edition (x64) - or - Microsoft SQL Server 2008 R2 Enterprise Edition (x64) Microsoft SQL Server distribution to be provided by the Customer. Not applicable 32 core (2GHz or higher) 32 GB OS and software 2 x 72 GB or more, RAID 1 (mirrored), 10,000 RPM or 15,000 RPM disk drives Array 2: Database log files - DAS or SAN Array 3: 2 x 300 GB, RAID 1 (mirrored), 15,000 RPM disk drives 203

204 Database data files - DAS or SAN C: - all available space - for OS and software Array 2: 8 x 300 GB, RAID 10 (striped and mirrored), 15,000 RPM disk drives D: - all available space - for database log files Array 3: Q: - 2GB E: - remaining space - Quorum - for database data files BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. HeartBeat NIC SAN connectivity 204

205 LYNCDIRECTOR LYNCDIRECTOR Director Server for Lync Server 2013 Quantity 15,000 users per server Minimum 2 servers are recommended for high availability and load balancing. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Windows Server 2012 Standard (x64) Windows Server 2012 Datacenter (x64) Important: Only English versions are supported. OS To be installed by Parallels: Lync Server 2013 (distribution to be provided by the Customer) Not applicable 8 core (2GHz or higher) 16 GB OS and software - 2 x 72 GB or more, RAID 0 (striped), 15,000 or 10,000 RPM disk drives C: - all available space - for OS and software BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. 205

206 LYNCMEDIATION LYNCMEDIATION Mediation Server for Lync Server 2013 Quantity 125 concurrent calls per server Minimum 2 servers are recommended for high availability and load balancing. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Windows Server 2012 Standard (x64) Windows Server 2012 Datacenter (x64) Important: Only English versions are supported. OS To be installed by Parallels: Lync Server 2013 (distribution to be provided by the Customer) Not applicable 8 core (2GHz or higher) 16 GB OS and software - 4 x 72 GB or more, RAID 0 (striped), 15,000 or 10,000 RPM disk drives C: - all available space - for OS and software 206

207 Communication with Lync internal infrastructure BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. Communication with SIP Trunking Provider FrontNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - FrontNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. Note: FrontNet NIC is optional. 207

208 LYNCPGH LYNCPGH Gateway Host for Lync Server 2013, where the Lync Server 2013 Administrative Tools are installed. Quantity 1 500,000 Microsoft Lync 2013 application instances OS Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Windows Server 2012 Standard (x64) Windows Server 2012 Datacenter (x64) Important: Only English versions are supported. OS To be installed by Parallels: Lync Server 2013 (distribution to be provided by the Customer) WPE 4 core (2GHz or higher) 4GB OS and software - 2 x 72 GB or more, RAID1 (striped), 15,000 RPM or 10,000 RPM disk drives C: all available disk space - for OS and software BackNet 208

209 LYNCWAC LYNCWAC Office Web Apps Server for Lync Server 2013 Quantity 20,000 users per server Minimum 2 servers are recommended for high availability and load balancing. An exact number to be calculated based on the projected customer base and the density above. OS Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Windows Server 2012 Standard (x64) Windows Server 2012 Datacenter (x64) Important: Only English versions are supported. OS To be installed by Parallels: Office Web Apps Server (distribution to be provided by the Customer) Not applicable 16 core (2GHz or higher) 24 GB OS and software - 2 x 60 GB or more, RAID 1 (mirrored), 10,000 RPM or 15,000 RPM disk drives C: - all available space - for OS and software BackNet (2 x 1 gigabit per second network adapter) - If a teaming is used. To obtain the instruction how to configure the teaming, refer to the documentation of the ' vendor. This configuration is optional, but recommended. - or - BackNet (1 x 1 gigabit per second network adapter) - If a teaming is not used. 209

210 LYNCREVPRX LYNCREVPRX Reverse Proxy Server for Lync Server 2013 Quantity It depends on amount of Lync users and usage profile. Minimum 2 servers are recommended for high availability and load balancing. An exact number to be calculated based on the projected customer base. OS Windows Server 2008 R2 Standard Edition SP1 (x64) Windows Server 2008 R2 Enterprise Edition SP1 (x64) Windows Server 2008 R2 Datacenter Edition SP1 (x64) Windows Server 2012 Standard (x64) Windows Server 2012 Datacenter (x64) Important: Only English versions are supported. OS To be installed by Parallels: Forefront Threat Management Gateway (TMG) 2010 Standard Edition (distribution to be provided by the Customer) Forefront Threat Management Gateway (TMG) 2010 Enterprise Edition (distribution to be provided by the Customer) Not applicable 4 core (2GHz or higher) 4 GB OS and software - 2 x 72 GB, RAID 0 (striped), 10,000 RPM or 15,000 RPM disk drives C: - all available space - for OS and software BackNet, FrontNet Note: You can use a different reverse proxy. In this case, consult the documentation for that product to obtain the hardware requirements. 210

211 Backup Servers SYSBU Quantity 1 SYSBU This servers stores backups of the system databases for POA and PBA. Depends on the disk space. OS RHEL 5 (x64) CentOS 5 (x64) OS only Not applicable 1 core (2GHz or higher) 512MB OS, software, and data - 2 x 300GB, SATA RAID1 2 x size (1GB) - swap / - remaining space - for OS, software, and data BackNet 211

212 LINCUSTBACKUP Quantity LINCUSTBACKUP Customer Backup Server on Linux. This server stores the customer backups. Depends on the disk space. OS RHEL 6 (x64) To be calculated based on the projected customer base and the density above. CentOS 6 (x64) To be installed by customer: OS only Not applicable 1 core (2GHz or higher) 512MB OS, software, and data - 2 x 300GB, SATA RAID1 / - 5GB - for OS 2 x size (1GB) - swap /custbackups - remaining space - for customers data BackNet 212

213 WINCUSTBACKUP Quantity WINCUSTBACKUP Customer Backup Server on Windows. This server stores the customers backups. Depends on the disk space. To be calculated based on the projected customer base and the density above. OS Windows Server 2008 Web Edition (x86 or x64) Windows Server 2008 Standard Edition (x86 or x64) Windows Server 2008 Enterprise Edition (x86 or x64) Windows Server 2008 Datacenter Edition (x86 or x64) Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS Not applicable 1 core (2GHz or higher) 512MB OS, software, and data - 2 x 300GB, SATA RAID1 C: 40GB - for OS and software D: remaining space - for customers data BackNet 213

214 Multi-Purpose Servers MISCLIN Quantity MISCLIN Virtuozzo Linux VPS Hardware Node. Runs Virtuozzo Linux VPSs. Depends on applications that run inside VPSs. To be calculated based on the projected customer base and the density above. OS VPS Hardware Node OS depends on VPSs OS (see the Supported VPS OS and VPS Hardware Node OS Distributions section (on page 225)). OS only To be installed by Parallels: Parallels Virtuozzo Containers (PVC) for Linux Not applicable 2 core (3GHz or higher) Depends on applications that run inside VPSs. Depends on applications that run inside VPSs. / 5GB - for OS 2 x size - swap /vz - remaining space - VPS data FrontNet, BackNet 214

215 MISCWIN Quantity MISCWIN Virtuozzo Windows VPS Hardware Node. Runs Virtuozzo Windows VPSs. Depends on applications that run inside VPSs. To be calculated based on the projected customer base and the density above. OS VPS Hardware Node OS depends on VPSs OS (see the Supported VPS OS and VPS Hardware Node OS Distributions section (on page 225)). OS only To be installed by Parallels: Parallels Virtuozzo Containers (PVC) for Windows Not applicable 2 core (3GHz or higher) Depends on applications that run inside VPSs. Depends on applications that run inside VPSs. C: 40GB - for OS and software D: - remaining space - VPS data FrontNet, BackNet 215

216 Watchdog Servers LINWDG Quantity 1 LINWDG Watchdog Server on Linux. OS RHEL 5 (x86) CentOS 5 (x86) OS only Not applicable 1 core (2GHz or higher) 512MB OS, software, and data - 40 GB, SATA 2 x size (1GB) - swap / - remaining space - for OS, software, and Watchdog data BackNet, FrontNet 216

217 WINWDG WINWDG Watchdog Server on Windows. Quantity 1 OS Windows Server 2008 R2 Web Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Important: Only English versions are supported. OS only Not applicable 1 core (2GHz or higher) 512MB OS, software, and data - 40 GB, SATA C: All disk space - for OS and software BackNet, FrontNet 217

218 Customer Active Directory Integration Server CDIWS Quantity 1 CDIWS Customer Active Directory Integration Server. It runs the Customer AD Synchronization Web Service. 120,000 AD objects OS Windows Server 2008 Standard Edition (x64) Windows Server 2008 Enterprise Edition (x64) Windows Server 2008 Datacenter Edition (x64) Windows Server 2008 R2 Standard Edition (x64) Windows Server 2008 R2 Enterprise Edition (x64) Windows Server 2008 R2 Datacenter Edition (x64) Important: Only English versions are supported. OS Not applicable 1 core (2GHz or higher) 1 GB OS, software, and data - 80 GB, SATA C: - all available diskspace - OS, software, and data BackNet, FrontNet 218

219 Cloud Infrastructure Servers PACI_IMDB Quantity 1 PACI_IMDB Instance Manager database node. It is intended for use in Cloud Infrastructure for hosting the Instance Manager database. Not applicable OS CentOS 6.x (x64) OS only Not applicable 4 cores or more 8 GB or more OS, software, and data - 3 x 72GB, SCSI, RAID 5 (hardware impl.) / 4GB - for OS 2 x size (8GB) - swap /var - remaining space - for data BackNet 219

220 PACI_IM Quantity PACI_IM Instance Manager node. It is intended for use in Parallels Automation for Cloud Infrastructure for hosting Instance Manager the Cloud Infrastructure control center. Not applicable OS CentOS 6.x (x64) Number of nodes depends on the planned customer base. OS only Not applicable 4 cores or more 8 GB or more OS, software, and data - 3 x 72GB, SCSI, RAID 5 (hardware impl.) / 4GB - for OS 2 x size (8GB) - swap /var - remaining space - for data BackNet, FrontNet 220

221 PACI_SN_PCS Quantity OS PACI_SN_PCS Storage node. It is intended for use in Parallels Automation for Cloud Infrastructure to store backups and images of Linux Containers and Windows and Linux virtual machines. Not applicable Number of nodes depends on the planned customer base. No OS is required. To be installed by Parallels: Parallels Cloud Server 6.0 Not applicable 1 core (1.5 GHz or higher), with Intel VT-x or ADM-V hardware virtualization support 2 GB or more and data - 3 x 720 GB, SCSI, RAID 5 (hardware impl.) The required amount depends on the size of images and backups you plan to store on the node. / - 12 GB - for Parallels Cloud Server files 2 x size if <= 2 GB + 2 GB if > 2 GB - swap /vz - remaining space - for data BackNet 221

222 PACI_SN_PVCfW Quantity PACI_SN_PVCfW Storage node. It is intended for use in Parallels Automation for Cloud Infrastructure to store backups and images of Windows Containers. Not applicable Number of nodes depends on the planned customer base. OS Windows Server 2008 R2 with Service Pack 1, Datacenter Edition (English) Windows Server 2008 R2 with Service Pack 1, Datacenter Edition (German) Windows Server 2008 R2 with Service Pack 1, Datacenter Edition (Japanese) OS only To be installed by Parallels: Parallels Virtuozzo Containers 4.6 for Windows with update VZU or higher Latest Microsoft updates Not applicable 1 core (1.5 GHz or higher), with Intel VT-x or ADM-V hardware virtualization support 2 GB or more OS, software, and data - 3 x 720 GB, SCSI, RAID 5 (hardware impl.) The required amount depends on the size of images and backups you plan to store on the node. C: all available space - OS, software, and server data BackNet 222

223 PACI_PCS Quantity OS PACI_PCS Parallels Cloud Server node. It is intended for use in Parallels Automation for Cloud Infrastructure to host Linux and Windows virtual machines and Linux Containers. Number of servers depends on the node hardware and the PCS license. Number of nodes depends on the planned customer base. No OS is required. To be installed by Parallels: Parallels Cloud Server 6.0 Not applicable 1 core (1.5 GHz or higher), with Intel VT-x or ADM-V hardware virtualization support. A 64-bit processor is required for running 64-bit guest OSs. 2 GB or more. The required amount depends on the number of servers you plan to run on the node. and data - 3 x 720 GB, SCSI, RAID 5 (hardware impl.) The required amount depends on the size of software to be installed in servers. / - 12 GB - for Parallels Cloud Server files 2 x size if <= 2 GB + 2 GB if > 2 GB - swap /vz - remaining space - for data BackNet, FrontNet For VNC connections, ports should be open in FrontNet. 223

224 PACI_PVCfW Quantity PACI_PVCfW Parallels Virtuozzo Containers for Windows node. It is intended for use in Parallels Automation for Cloud Infrastructure to host Windows Containers. Number of servers depends on the node hardware and the Parallels Virtuozzo Containers for Windows license. Number of nodes depends on the planned customer base. OS Windows Server 2008 R2 with Service Pack 1, Datacenter Edition (English) Windows Server 2008 R2 with Service Pack 1, Datacenter Edition (German) Windows Server 2008 R2 with Service Pack 1, Datacenter Edition (Japanese) OS only To be installed by Parallels: Parallels Virtuozzo Containers 4.6 for Windows with update VZU or higher Latest Microsoft updates Not applicable 1 core (1.5 GHz or higher) 2 GB or more. The required amount depends on the number of servers you plan to run on the node. OS, software, and data - 3 x 720 GB, SCSI, RAID 5 (hardware impl.) The required amount depends on the size of software to be installed in servers. C: all available space - OS, software, and server data BackNet, FrontNet For VNC connections, ports should be open in FrontNet. 224

225 Supported VPS OS and VPS Hardware Node OS Distributions PVC 4.7 for Linux VPS OS (Guest OS) RHES 5 (x86 or x64) CentOS 5 (x86 or x64) VPS Hardware Node OS (Host OS) CentOS 5 (x64) Red Hat Enterprise Linux 5 (x64) PVC 4.6 for Windows VPS OS (Guest OS) Windows Server 2008 Datacenter Edition (R2, SP1, x64) US English Windows Server 2008 Datacenter Edition (R2, x64) US English, German, French, Italian, Japanese, Korean, Polish, Russian, Simplified Chinese, Spanish Windows Server 2008 Enterprise Edition (R2, x64) US English, German, French, Italian, Japanese, Korean, Polish, Russian, Simplified Chinese, Spanish Windows Server 2008 Standard Edition (R2, x64) US English, German, French, Italian, Japanese, Korean, Polish, Russian, Simplified Chinese, Spanish Windows Server 2008 Standard Edition (SP1 or SP2, x86, without MS updates) Windows Server 2008 Enterprise Edition (SP1 or SP2, x86, without MS updates) Windows Server 2008 Datacenter Edition (SP1 or SP2, x86, without MS updates) Windows Server 2008 Enterprise Edition (SP2, x86, without MS updated) French, German, Japan, Italian, Korean, Spanish, Russian, and Simplified Chinese. Windows Server 2008 Standard Edition (SP2, x86, without MS updated) French, German, Japanese, Italian, Korean, Spanish, Russian, and Simplified Chinese. Windows Server 2008 Datacenter Edition (SP2, x86, without MS updated) French, German, Japanese, Italian, Korean, Spanish, Russian, and Simplified Chinese. VPS Hardware Node OS (Host OS) Windows Server 2008 Datacenter Edition (R2, SP1, x64) US English Windows Server 2008 Datacenter Edition (R2, x64) US English, German, French, Italian, Japanese, Korean, Polish, Russian, Simplified Chinese, Spanish Windows Server 2008 Enterprise Edition (R2, x64) US English, German, French, Italian, Japanese, Korean, Polish, Russian, Simplified Chinese, Spanish Windows Server 2008 Standard Edition (R2, x64) US English, German, French, Italian, Japanese, Korean, Polish, Russian, Simplified Chinese, Spanish Windows Server 2008 Standard Edition (SP1 or SP2, with or without Hyper-V, x86, without MS updates) Windows Server 2008 Enterprise Edition (SP1 or SP2, with or without Hyper-V, x86, without MS updates) Windows Server 2008 Datacenter Edition (SP1 or SP2, with or without Hyper-V, x86, without MS updates) Windows Server 2008 Enterprise Edition (SP2, with or without Hyper-V, x86, without MS updates) French, German, Japan, Italian, Korean, Spanish, Russian, and Simplified Chinese. Windows Server 2008 Standard Edition (SP2, with or without Hyper-V, x86, without MS updates) French, German, Japanese, Italian, Korean, Spanish, Russian, and Simplified Chinese. Windows Server 2008 Datacenter Edition (SP2, with or without Hyper-V, x86, without MS updates) French, German, Japanese, Italian, Korean, Spanish, Russian, and Simplified Chinese. 225

226 Windows Server 2008 Datacenter Edition (SP1, x86, without MS updated) German and Simplified Chinese. Windows Server 2008 Datacenter Edition (SP1, without Hyper- V, x86, without MS updates) German and Simplified Chinese. Windows Server 2008 Standard Edition (SP1 or SP2, x64, without MS updates) US ENglish Windows Server 2008 Standard Edition (SP2, x64, without MS updates) French, Japanese, Italian, Korean, Spanish, Russian, and Simplified Chinese. Windows Server 2008 Enterprise Edition (SP1 or SP2, x64, without MS updates) US ENglish Windows Server 2008 Enterprise Edition (SP2, x64, without MS updates) French, Japanese, Italian, Korean, Spanish, Russian, and Simplified Chinese. Windows Server 2008 Datacenter Edition (SP1 or SP2, x64, without MS updates) US English Windows Server 2008 Datacenter Edition (SP2, x64, without MS updates) French, Japanese, Italian, Korean, Spanish, Russian, and Simplified Chinese. Windows Server 2008 Datacenter Edition (SP1, x64, without MS updates) German and Simplified Chinese. Windows Server 2008 Standard Edition (SP1 or SP2, with or without Hyper-V, x64, without MS updates) US English Windows Server 2008 Standard Edition (SP2, x64, with or without Hyper-V, without MS updates) French, Japanese, Italian, Korean, Spanish, Russian, and Simplified Chinese. Windows Server 2008 Enterprise Edition (SP1 or SP2, with or without Hyper-V, x64, without MS updates) US ENglish Windows Server 2008 Enterprise Edition (SP2, with or without Hyper-V, x64, without MS updates) French, Japanese, Italian, Korean, Spanish, Russian, and Simplified Chinese. Windows Server 2008 Datacenter Edition (SP1 or SP2, with or without Hyper-V, x64, without MS updates) US English Windows Server 2008 Datacenter Edition (SP2, x64, with or without Hyper-V, without MS updates) French, Japanese, Italian, Korean, Spanish, Russian, and Simplified Chinese. Windows Server 2008 Datacenter Edition (SP1, x64, without Hyper-V, without MS updates) German and Simplified Chinese. Important: MS updates will be installed by Parallels. Supported STONITH Interfaces for HA NFS The STONITH interfaces are used in the HA NFS cluster to remotely power down NFS servers. When choosing the STONITH device for the HA NFS cluster, consult the filtered list of supported STONITH interfaces. The source list is available from the heartbeat-stonith el5.centos RPM package by executing the stonith L h command. STONITH Device: apcmaster - APC MasterSwitch (via telnet). Note, that the APC MasterSwitch accepts only one (telnet) connection/session a time. When one session is active, subsequent attempts to connect to the MasterSwitch will fail. For more information, see List of valid parameter names for apcmaster STONITH device: ipaddr; 226

227 login; password; STONITH Device: apcsmart - APC Smart UPS. The device should be connected by means of a serial port only. The device works with higher-end APC UPSes, for example: Back-UPS Pro, Smart-UPS, Matrix-UPS, and the like. See for protocol compatibility details. For more information, see List of valid parameter names for apcsmart STONITH device: ttydev; hostlist; STONITH Device: baytech - Bay Technical Associates (Baytech) RPC series power switches (via telnet). The RPC-5, RPC-3 and RPC-3A switches have been extensively tested for compliance. For more information, see List of valid parameter names for baytech STONITH device: ipaddr; login; password; STONITH Device: cyclades - Cyclades AlterPath PM series power switches (via TS/ACS/KVM). For more information, see List of valid parameter names for cyclades STONITH device: ipaddr; login; serialport; STONITH Device: external/ibmrsa - IBM MP host reboot/poweron/poweroff. For more information, see List of valid parameter names for external/ibmrsa STONITH device: hostname; ipaddr; userid; passwd; type; 227

228 STONITH Device: external/ibmrsa-telnet - External STONITH plugin for HAv2 which connects to a RSA board on IBM servers by means of telnet. Commands to turn on/off power and to reset server are sent appropriately. 228 For more information, see List of valid parameter names for external/ibmrsa-telnet STONITH device: nodename; ip_address; username; password; STONITH Device: external/ipmi - IPMI-based host reset. For more information, see List of valid parameter names for external/ipmi STONITH device: hostname; ipaddr; userid; passwd; STONITH Device: external/rackpdu - APC Switched Rack PDU AP7952. For more information, see List of valid parameter names for external/rackpdu STONITH device: host; community; outlet; STONITH Device: external/riloe - COMPAQ RILOE STONITH device. For more information, see List of valid parameter names for external/riloe STONITH device: hostlist; ilo_hostname; ilo_user; ilo_password; ilo_can_reset; ilo_protocol; ilo_powerdown_method; STONITH Device: ibmhmc - IBM Hardware Management Console (HMC). Use for IBM i5, p5, pseries and OpenPower systems managed by HMC

229 Optional parameter name managedsyspat is white-space delimited list of patterns used to match managed system names; if last character is '*', all names that begin with the pattern are matched. Optional parameter name password is password for hscroot if passwordless ssh access to HMC has not been setup. For more information, see List of valid parameter names for ibmhmc STONITH device: ipaddr; STONITH Device: nw_rpc100s - Micro Energetics Night/Ware RPC100S. For more information, see List of valid parameter names for nw_rpc100s STONITH device: ttydev; hostlist; STONITH Device: rcd_serial - RC Delayed Serial STONITH Device. This device can be constructed cheaply from readily available components, with sufficient expertise and testing. See README.rcd_serial for circuit diagram. For more information, see List of valid parameter names for rcd_serial STONITH device: hostlist; ttydev; dtr rts; msduration; STONITH Device: rps10 - Western Telematic Inc. (WTI) Remote Power Switch - RPS-10M. For more information, see List of valid parameter names for rps10 STONITH device: serial_to_targets; STONITH Device: wti_nps - Western Telematic (WTI) Network Power Switch Devices (NPS-xxx). The device also supports the WTI Telnet Power Switch Devices (TPS-xxx). Note, that the WTI Network Power Switch accepts only one (telnet) connection/session at a time. For more information, see 229

230 List of valid parameter names for wti_nps STONITH device: ipaddr; password; 230

231 Index Index A AD01, AD02-45 Application Hosting - 24 Application Hosting Servers ATI AWSTATS B Backup Servers BES (Consolidated Deployment) BES (Large Scale Deployment) BESAS (Large Scale Deployment) BESSQL (Large Scale Deployment) Blackberry 5.0 Servers BroadWorks Integration Servers BWWINPGH BWWINWMS C CDIWS Cloud Infrastructure Hosting - 25 Cloud Infrastructure Servers CRMAPP CRMDB CRMER CRMRS CRMSYS Customer Active Directory Integration Server D DB Server - 61 Dedicated Hosting - 23 Dedicated Hosting Servers DHCP Documentation Conventions - 10 DRWEB - 76 DS E EPAGESSH EXCAS - 99, 108, 112 EXEDGE - 95 EXHUB - 97 EXHUB, EXHUBEXT, EXCASHUBEXT EXMBX - 109, 113 EXMBXCCR01, EXMBXCCR02, EXMBX EXMBXSCC01, EXMBXSCC EXOAB - 104, 111 EXUM F Feedback - 12 G General Conventions - 12 GOOD Good Servers H HA NFS Cluster - 55 Hardware Requirements - 28 HELB - 59 HENAS - 53 HEWSL - 57 Hosted CRM - 21 Hosted Exchange - 19 Hosted Exchange 2007 Servers - 95 Hosted Exchange 2010 Servers Hosted Exchange 2013 Servers Hosted OCS - 20 L LINBR - 37 LINCUSTBACKUP LINDNS01, LINDNS02-50 LINMAILCLN01, LINMAILCLN02-69 LINMAILLDAP, LINMAILLDAPREPL - 72

232 Index LINMAILNFS - 71 LINMAILNLB - 68 LINMAILSH - 67 LINMAILWHOSON - 73 LINMN01-30 LINPGH LINPPS - 43 LINUI - 36 Linux Database Servers - 77 Linux DNS Servers - 50 Linux Mail Hosting - 18 Linux Mail Servers - 67 Linux Shared Hosting - 16 Linux Shared Hosting NG Service Module - 51 Linux Web Servers - 65 LINWDG Lync 2010 Hosting - 26 Lync 2013 Hosting Pack - 27 Lync Server 2010 Integration Lync Server 2013 Hosting Pack Integration LYNCAMSQLBE - 184, 201 LYNCAMSQLBECL01, LYNCAMSQLBECL02-186, 203 LYNCARCMON LYNCAVCONF LYNCDIRECTOR - 188, 205 LYNCEDGE - 181, 199 LYNCMEDIATION - 190, 206 LYNCPGH - 192, 208 LYNCPOOLFE - 175, 194 LYNCREVPRX - 193, 210 LYNCSQLBE - 177, 195 LYNCSQLBECL01, LYNCSQLBECL02-179, 197 LYNCWAC M MAILSID - 66 Management Servers on Linux - 30 Management Servers on Windows - 33 Microsoft Dynamics CRM 4.0 Servers Microsoft SharePoint Foundation Microsoft SQL 2005 Servers for MS CRM MISCLIN MISCWIN MSSQL - 84 MSSQLCLUSTER01, MSSQLCLUSTER02-87 MSSQLDATAADM - 85 Multi-Purpose Servers MYSQL - 77 O O365GH O365LINPGH O365WINPGH OCSARC OCSCOMWEB OCSDIRECTOR OCSEDGE OCSELPOOLFE OCSMEDIATION OCSPOOLFE OCSSQL OCSSQLCDR OCSSQLCDRCL01, OCSSQLCDRCL OCSSQLCL01, OCSSQLCL Office 365 Integration Servers Office Communication Servers OSIS Overview - 14 OXSH P PACI_IM PACI_IMDB PACI_PCS PACI_PVCfW PACI_SN_PCS PACI_SN_PVCfW Parallels Automation Deployment Architectures - 13 Parallels Virtuozzo Containers for Linux Servers Parallels Virtuozzo Containers for Windows Servers Parallels Windows SiteBuilder Servers PBA Online Store Server on Linux - 41 PBA Online Store Server on Windows - 42 PBALINBE - 31 PBALINFE - 32 PBALINOS - 41

233 Index PBAWINBE - 34 PBAWINFE - 35 PBAWINOS - 42 PGSQL - 78 PI POAMN - 52 Preface - 10 Privacy Proxy Server - 43 S SA - 75 Supported STONITH Interfaces for HA NFS Supported VPS OS and VPS Hardware Node OS Distributions SYMLINPGH SYSBU T Typographical Conventions - 10 U UI and Branding Servers on Linux - 36 UI and Branding Servers on Windows - 38 V VPS Hosting - 22 VZLIN VZLINBU VZWIN VZWINBU W Watchdog Servers Web Statistics Servers WINBR - 39 WINCPNLB01, WINCPNLB02-40 WINCUSTBACKUP WINDNS01, WINDNS02-63 Windows Database Servers - 84 Windows DNS Servers - 63 Windows Hosting Infrastructure Servers - 45 Windows Shared Hosting - 17 Windows Shared Hosting Servers - 79 Windows SharePoint Services 3.0 Servers - 88 Windows Streaming Servers WINDP - 82 WINFM - 81 WINMN01-33 WINPGH WINPPS - 44 WINSBBE WINSBFE WINSSLPR - 83 WINUI - 38 WINWDG WINWEB02-79 WM - 74 WPEDB - 48 WPEDBCL01, WPEDBCL02-49 WPESRV - 47 WPESRVDB - 46 WSM WSNG - 61 WSSBE - 90, 93 WSSFE - 88, 91