EMC Smarts Network Configuration Manager

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1 EMC Smarts Network Configuration Manager Version 9.3 Support Matrix P/N REV 02

2 Copyright EMC Corporation. All rights reserved. Published in the USA. Published July, 2014 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC 2, EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to EMC Online Support ( 2 EMC Smarts Network Configuration Manager Support Matrix

3 CONTENTS Preface Chapter 1 Chapter 2 Chapter 3 Chapter 4 System Requirements Prerequisites Clients Bandwidth Combination, Application, Device, and Database server requirements Supported virtual hardware RSA Token server hardware requirements for Windows Network Configuration Manager environment sizing Basic disk partitioning (Linux) Advanced disk partitioning Compatibility Interoperability Software requirements for Windows Software prerequisites Configuration requirements Software installed with Network Configuration Manager Software requirements for Linux Software prerequisites for Red Hat Enterprise Linux Configuration Requirements Software installed with Network Configuration Manager Software requirements for Integrated Adapters Software Prerequisites System and platform requirements Supported web browsers EMC Smarts Network Configuration Manager Support Matrix 3

4 Contents 4 EMC Smarts Network Configuration Manager Support Matrix

5 PREFACE As part of an effort to improve its product lines, EMC periodically releases revisions of its software and hardware. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features. Contact your EMC technical support professional if a product does not function properly or does not function as described in this document. This document was accurate at publication time. Go to EMC Online Support ( to ensure that you are using the latest version of this document. Revision history Date Revision Description June, GA release July, Added interoperability information and removed references to RedHat not supported Purpose Audience This document describes the prerequisites for Network Configuration Manager on Windows and Linux platforms. This document is part of the EMC Smarts Network Configuration Manager documentation set, and the information and procedures contained within this document are intended for individuals responsible for installing and deploying EMC Smarts Network Configuration Manager. Readers of this document should be familiar with: Red Hat Enterprise Linux and CentOS Linux operating systems Database architecture and concepts Security management Internet protocols, including https, TCP/IP, File Transfer Protocol (FTP), and Telnet Lightweight Directory Access Protocol (LDAP) and directory services Authentication and authorization Related documentation Related documents include: Preface 5

6 Preface EMC Smarts Network Configuration Manager Release Notes EMC Smarts Network Configuration Manager Installation Guide Smarts Network Configuration Manager EMC Data Access API (EDAA) Programmer Guide EMC Smarts Network Configuration Manager Applicaton Program Interface (API) Javadoc Reference Guide EMC Smarts Network Configuration Manager Device Access Scripting Language (DASL) Specifications Guide EMC Smarts Network Configuration Manager Documentation Portfolio EMC Smarts Open Source License and Copyright Information EMC Smarts Network Configuration Manager Online User Guide EMC Smarts Network Configuration Manager System Management Console Guide EMC Smarts Network Configuration Manager Security Configuration Guide EMC Smarts Network Configuration Manager User Guide EMC Smarts Network Configuration Manager Troubleshooting Guide Conventions used in this document EMC uses the following conventions for special notices: NOTICE is used to address practices not related to personal injury. Note: A note presents information that is important, but not hazard-related. Typographical conventions EMC uses the following type style conventions in this document: Bold Use for names of interface elements, such as names of windows, dialog boxes, buttons, fields, tab names, key names, and menu paths (what the user specifically selects or clicks) Italic Use for full titles of publications referenced in text Monospace Use for: System output, such as an error message or script System code Pathnames, filenames, prompts, and syntax Commands and options Monospace italic Use for variables. Monospace bold Use for user input. [ ] Square brackets enclose optional values Vertical bar indicates alternate selections the bar means or { } Braces enclose content that the user must specify, such as x or y or z... Ellipses indicate nonessential information omitted from the example 6 EMC Smarts Network Configuration Manager Support Matrix

7 Preface Where to get help Your comments EMC support, product, and licensing information can be obtained as follows: Product information For documentation, release notes, software updates, or information about EMC products, go to EMC Online Support at: Technical support Go to EMC Online Support and click Service Center. You will see several options for contacting EMC Technical Support. Note that to open a service request, you must have a valid support agreement. Contact your EMC sales representative for details about obtaining a valid support agreement or with questions about your account. Your suggestions will help us continue to improve the accuracy, organization, and overall quality of the user publications. Send your opinions of this document to: techpubcomments@emc.com 7

8 Preface 8 EMC Smarts Network Configuration Manager Support Matrix

9 CHAPTER 1 System Requirements This chapter includes: Prerequisites Clients Bandwidth Combination, Application, Device, and Database server requirements Supported virtual hardware RSA Token server hardware requirements for Windows Network Configuration Manager environment sizing Basic disk partitioning (Linux) Compatibility Interoperability System Requirements 9

10 System Requirements Prerequisites The prerequisites for Network Configuration Manager: address where the job notifications will be sent from License keys for Network Configuration Manager Any Root CA Certificates to be used Fully Qualified Domain Name (FQDN) or IP Address for the outbound SMTP mail server Directory where Report advisor was installed (for upgrade only). Application server IP Address. Database server IP Address. EMC M&R (Watch4net) server IP Address. Report Server FQDN or IP Address (for upgrade only). Clients The client requirements: Component Linux Windows OS Version RHEL 5.8 or later, RHEL 6.2, and 6.3 CentOS 6.4 or 6.5 Windows 7 and 8 Processor 2 GHz 2 GHz + Memory 2 GB 2 GB Storage 200 MB on disk 200 MB on disk Client Download Size 30 MB on disk 30 MB on disk Browser Versions Firefox or later Microsoft Internet Explorer 9.0 Firefox or later Chrome or later SSH Client SSH version 2 SSH version 2 Java SE Development Kit Java 1.7.0_60 or later Java 1.7.0_60 or later If an error appears when bringing up the GUI with NFS mounted, the NFS parameter file in /etc/default/nfs has to be modified by changing the maximum number of concurrent NFS requests to the last numeric argument on nfsd command line. For example: NFSD_SERVERS=512. The maximum number of concurrent lockd requests should be set to 128. For example: LOCKD_SERVERS= EMC Smarts Network Configuration Manager Support Matrix

11 System Requirements Bandwidth Linux Windows Device pull 150 KB 150 KB DevicepPush 300 KB 300 KB Combination, Application, Device, and Database server requirements The hardware requirements for Network Configuration Manager. Platform CPU Speed / CPU Model / No. of CPUs RAM Disk technology/ size Disk configuration Minimum DB spindles Combination server Microsoft Windows 2008 R2, Microsoft Windows Server 2012, Linux 5.8 or later, 6.2, and GHz / x86_64 dual core / 4 16 GB SAS/ 1.5TB Minimum 300 GB. Maximize spindles. Use small, fast drives whenever possible. Dedicate RAID5 partition for [Product Directory] 3 Application server (small) Microsoft Windows 2008 R2, Microsoft Windows Server 2012, Linux 5.8 or later, 6.2, and GHz / x86_64 dual core / 4 16 GB SAS/ 1.5TB Minimum 300 GB (Linux) and 500GB (Windows). Maximize spindles. Use small, fast drives whenever possible. Dedicate RAID5 partition for [Product Directory] 6 Application server (large) Microsoft Windows 2008 R2, Microsoft Windows Server 2012, Linux 5.8 or later, 6.2, and GHz / x86_64 dual core / 4 16 GB SAS/ 1.5TB Minimum 300 GB (Linux) and 500GB (Windows). Maximize spindles. Use small, fast drives whenever possible. Dedicate RAID5 partition for [Product Directory] 6 Database server (small) Linux 5.8 or later, 6.2, and GHz / x86_64 dual core / 4 8 GB SAS/ 1.5TB Minimum 300 GB. Maximize spindles. Use small, fast drives whenever possible. Dedicate RAID1 partition for [Product Directory] 6 Database server (large) Linux 5.8 or later, 6.2, and GHz / x86_64 dual core / 4 8 GB SAS/ 1.5TB Minimum 300 GB. Maximize spindles. Use small, fast drives whenever possible. Dedicate RAID1 partition for [Product Directory] 6 Device server Microsoft Windows 2008 R2, Microsoft Windows Server 2012, Linux 5.8 or later, 6.2, and GHz / x86_64 dual core / 4 8 GB SAS/ 1.5TB Minimum 140 GB. Maximize spindles. Use small, fast drives whenever possible. Dedicate RAID1 partition for [Product Directory] Bandwidth 11

12 System Requirements Disk technology or size is the total disk size required (DAS), including Operating System, Network Configuration Manager application and database install requirements such as, swap and temp space. Disk configuration is the disk capacity required for the Network Configuration Manager database (not the application) formatted capacity Supported virtual hardware The supported virtual hardware for Network Configuration Manager. Vendor Version Microsoft Hyper-V on Server 2008 R2 and Server 2012 VMware VMware ESX 5.1.x RSA Token server hardware requirements for Windows The RSA Token Server hardware requirements for Network Configuration Manager: CPU Model RAM Disk Technology / Size Disk configuration Token server 2.67 GHz, x86_64 dual core 2 GB SAS / 1.5TB Minimum 100 GB. Maximize spindles. Use small, fast drives whenever possible. Dedicate RAID5 partition for [Product Directory]. Network Configuration Manager environment sizing The type and number of servers needed to run Network Configuration Manager based on the number of devices. Combination server Application server Database server Report server (optional) Device server Up to 500 devices 1 N/A N/A N/A N/A Up to 5K devices N/A 1 Small N/A 1 1+ Up to 10K devices N/A 1 Large 1 Small 1 2+ Up to 25K devices N/A 1 Large 1 Large K+ devices Custom Architecture Quote Required The maximum number of Device servers per Application server is 50. Network Configuration Manager 9.3 can support up to 50,000 devices in a single deployment. 12 EMC Smarts Network Configuration Manager Support Matrix

13 System Requirements To increase performance of Network Configuration Manager environments with a high number of device changes, it is advisable to setup Network Configuration Manager using a larger sizing setup than is required. For example, if a large number of device changes will occur on a 500 device environment, use the 5K device sizing requirements when you setup your Network Configuration Manager environment. Basic disk partitioning (Linux) The following information is provided as a recommendation for your Network Configuration Manager server disk partitioning scheme. This example assumes that you are installing the product on the /opt partition. If you are installing on a different partition, refer to the /opt partition size requirements when sizing that partition. Mount point File system Size Linux Linux Linux /boot ext3 100 MB - <swap> 1 /var ext MB / ext MB /tmp ext MB /opt ext MB 2 /usr ext MB 1. The swap value should equal two times the physical RAM for up to 2 gigabytes (GB) of physical RAM, and then one times the physical RAM for any amount above 2GB. For example, a system with 2GB of physical RAM would have 4GB of swap, while a system with 3GB of physical RAM would have 5GB of swap. 2. The /opt partition is used to store the Network Configuration Manager application data as well as 8 data backups. Large installations may need as much as 200 GB of disk space depending on the amount of historic information retained in the database. Advanced disk partitioning In large Network Configuration Manager configurations, you may receive performance benefits from placing the database on its own dedicated disks. The database is located under [Product directory]/db. For example, if you have 6 disks in the system, you could allocate 2 disks in RAID1 for the OS and application and allocate 4 disks in RAID5 for the database. If you have 10 disks or more, you may also separate the database and the database transaction log so that they reside on their own dedicated disks. The database transaction log is located under [Product directory]/db/controldb/data/pg_xlog. For example, if you have 10 disks in the system, you could allocate 2 disks in RAID1 for the OS and application, 6 disks in RAID5 for the database, and 2 disks in RAID1 for the database transaction log. Basic disk partitioning (Linux) 13

14 System Requirements Compatibility Upgrading to Network Configuration Manager 9.3 will make previous versions of Advisors and Adapters inoperable until a compatible release is installed. The compatible versions for Network Configuration Manager 9.3: Integration Adapters 9.3 Report Advisor (RA), Network Advisor (NA), and Compliance Advisor (CA) has been replaced with EMC M&R (Watch4net) in Network Configuration Manager version 9.3. If you perform a fresh or a new installation of NCM 9.3, the advisor pages and tabs will not be visible. If you migrate or upgrade from Network Configuration Manager x or NCM 9.x.x and want to use the RA, NA or CA, you have to first migrate or upgrade to NCM 9.2.2a, and then while upgrading to NCM 9.3 choose the Retain RA option. You can also install NCM 9.2.2a Advisors over a new installation of NCM 9.3. Detailed procedures are available in the EMC Smarts Network Configuration Manager Installation and Configuration Guide. Network Configuration Manager Integration Modules Interoperability After upgrading to Network Configuration Manager 9.3, you do not have to uninstall SNMP, Mail, and/or Flatfile Integration modules. You can use the existing customizations of the SNMP, Mail, and/or Flatfile Integration modules with Network Configuration Manager 9.3. Service Assurance Suite components interoperate as described here: Table 1 Interoperability among Service Assurnace Suite components Product Version ACM 2.3, 2.4 ASAM EMC M&R (Watch4net) ESM IP 3.2.x 6.4.x (If EMC M&R and SolutionPack for EMC Smarts are used to manage notifications, you must use SAM 9.3.x with Notification Cache. 6.4.x provides the latest version of the SolutionPack for Network Configuration Manager. 9.1, 9.2.x 8.1.4, 9.1, 9.2.x MCAST MPLS 8.1.4, 9.1, 9.2.x 14 EMC Smarts Network Configuration Manager Support Matrix

15 System Requirements Table 1 Interoperability among Service Assurnace Suite components Product NCM NPM Version 9.1, 9.2.x (NCM 9.3.x does not include Report Advisor. Instead, use EMC M&R (Watch4net) and the SolutionPack for Network Configuration Manager to generate NCM reports. For customers with legacy NCM deployments, you may upgrade to 9.2.2a and use the Report Advisor with a 9.3.x NCM deployment. The EMC Smarts Network Configuration Manager Installation Guide provides details.) 8.1.4, 9.2.x OTM XD 5.1 SAM 8.1.4, 9.1, 9.2.x SAM Adapters VoIP Availability Manager 8.1.4, 9.2.x Interoperability 15

16 System Requirements 16 EMC Smarts Network Configuration Manager Support Matrix

17 CHAPTER 2 Software requirements for Windows This chapter includes: Software prerequisites Software installed with Network Configuration Manager Software requirements for Windows 17

18 Software requirements for Windows Software prerequisites Do not install Network Configuration Manager on a Windows Domain Controller. The following softwares must be installed prior to installing Network Configuration Manager for all Combination, Application, and Device Servers. Microsoft Windows Server 2008 R2 Standard Edition 64-bit or Microsoft Windows Server 2008 R2 Enterprise Edition 64-bit or Windows Server 2008 R2 Datacenter Edition 64-bit or Microsoft Windows Server 2012 installed. Strawberry-perl bit: Visit the Strawberry Perl website to download a copy of Strawberry-perl bit. After installing Strawberry perl for the first time, you must logout and then re-login so that the system PATH variable modification can take effect. Microsoft Visual C SP1 Redistributable Package MFC Security Update Microsoft Visual C SP1 Redistributable Package (x64) Configuration requirements Page File Size Network Configuration Manager requires a minimum page file size of 2000 MB for all server types. Ensure that when you use ping -a <IP address> command in the console, it returns the FQDN. This is essential for Network Configuration Manager Application communication with remote servers. 18 EMC Smarts Network Configuration Manager Support Matrix

19 Software requirements for Windows Software installed with Network Configuration Manager The following software is installed automatically with Network Configuration Manager for all Combination and Application servers. JBoss 5.2 The following software is installed automatically with Network Configuration Manager for all Combination, Application and Remote Database servers. PostgreSQL bit The following softwares are installed automatically with Network Configuration Manager for all Combination, Application, Device, and Report Servers. Apache HTTP Server 2.2 Apache HTTP Server 2.2 is included with the Network Configuration Manager distribution. Network Configuration Manager will automatically install httpd win32-x86-openssl-0.9.8t.msi. It is recommended to setup Apache as a service on Port 80, and select the Typical setup type when installing Apache HTTP Server 2.2. Apache Tomcat Network Configuration Manager will automatically install apache-tomcat exe. It is recommended to set the Connector Port to 8080, and select either the Minimal or Normal setup type when installing Tomcat Username and password fields are optional. It is recommended to use a directory path that does not contain spaces (for example, C:\Tomcat6) when installing Tomcat on Windows. Do not manually install Tomcat prior to installing Advisors. This causes errors during installation. The following software is installed automatically with Network Configuration Manager for all Combination, Application, Device, Report, and Remote Database servers. Java SE Development Kit 7, 64-bit Network Configuration Manager will automatically install jdk-7u45-windows-x64.exe if it is not already present in the system. Enable the Java plugins in your browser before you launch the user interface. The following softwares are part of Network Configuration Manager distribution and installed automatically with Network Configuration Manager for all Combination, Application, Device, Report, and Remote Database servers. Microsoft Visual C++ Runtime Libraries vcredist_x86.exe and vcredist_x86_2008.exe Software installed with Network Configuration Manager 19

20 Software requirements for Windows OpenSSL v0.9.8r Win32OpenSSL-0_9_8r.exe It is recommended to accept the default directory (C:\OpenSSL) when installing OpenSSL on Windows. If a directory whose path contains spaces is used, the creation of the certificates will fail. When the install.pl script is run to install OpenSSL for Windows, the following warning message appears: The Win32 OpenSSL Installation Project setup has detected that a Command Prompt is currently running. Win32 OpenSSL will not work properly from already opened Command Prompts. It is highly recommended that you close all open Command Prompts before clicking Ok to continue. It is safe to click Ok when this message is displayed. Do not close the Network Configuration Manager installation window. For details about upgrading OpenSSL on Windows, see the EMC Smarts Network Configuration Manager Security Configuration Guide. 20 EMC Smarts Network Configuration Manager Support Matrix

21 CHAPTER 3 Software requirements for Linux This chapter includes: Software prerequisites for Red Hat Enterprise Linux Software installed with Network Configuration Manager Software requirements for Linux 21

22 Software requirements for Linux Software prerequisites for Red Hat Enterprise Linux Accept the default configuration when installing each prerequisite. One of the following operating system must be installed prior to installing Network Configuration Manager for all Combination, Application, Device, and remote Database servers: Red Hat Enterprise Linux 5.8 or later Red Hat Enterprise Linux 6.2, 6.3, 6.4, and 6.5 Red Hat Enterprise Linux maintains bug fixes and distributes them continuously through their subscription service. Knowledge of current Redhat updates is essential. Version Architecture Package Group (if applicable) Software RHEL 5 RHEL 6 RHEL 5 RHEL 6 RHEL 5 RHEL 6 httpd x86_64 x86_64 Web Server Web Server mod_ssl x86_64 x86_64 Web Server Web Server tftp-server x86_64 x86_64 Legacy Network Server Legacy Network Server perl x86_64 x86_64 sendmail x86_64 x86_64 Mail Server Mail Server wget x86_64 x86_64 Base Base compat-libstdc++-33 x86_64 x86_64 libtermcap x86_64 x86_64 glibc x86_64 and i686 x86_64 and i686 audit-libs x86_64 x86_64 krb5-libs x86_64 x86_64 e2fsprogs x86_64 x86_64 pam x86_64 x86_64 perl-dbd-pg x86_64 x86_64 perl-dbi x86_64 x86_64 postgresql-libs x86_64 x86_64 xinetd x86_64 x86_64 telnet client x86_64 x86_64 sysklogd x86_64 22 EMC Smarts Network Configuration Manager Support Matrix

23 Software requirements for Linux Version Architecture Package Group (if applicable) Software RHEL 5 RHEL 6 RHEL 5 RHEL 6 RHEL 5 RHEL 6 rsyslog x86_64 openssl x86_64, x86_64 distcache x86_64 Configuration Requirements To list the architecture of an.rpm file, use the following command, where [RPM] is the name of the rpm, and is optional. rpm -q -a --queryformat='%{n}-%{v}-%{r}.%{arch}\n' [RPM] /etc/hosts The Network Configuration Manager requires a valid FQDN entry in the /etc/hosts and /etc/sysconfig/network files for all server types. For example: localhost myserver.mydomain.com myserver /etc/resolv.conf The Network Configuration Manager requires a valid DNS server entry in the /etc/resolv.conf file. For example: domain (your own domain name) nameserver (your own DNS server IP Address) search (your own domain name) Ensure that when you use hostname command in the console, it returns the FQDN. This is essential for communication of the Network Configuration Manager application communication with other remote servers. Software installed with Network Configuration Manager The following software is installed automatically with Network Configuration Manager for all Combination and Application servers. JBoss 5.2 The following software is installed automatically with Network Configuration Manager for all Combination, Application and Remote Database servers. PostgreSQL bit The following softwares are installed automatically with Network Configuration Manager for all Combination, Application, Device, and Report Servers. Apache HTTP Server 2.2 Software installed with Network Configuration Manager 23

24 Software requirements for Linux Apache HTTP Server 2.2 is included with the Network Configuration Manager distribution. Apache Tomcat Network Configuration Manager will automatically install apache-tomcat zip. The following software is installed automatically with Network Configuration Manager for all Combination, Application, Device, Report, and Remote Database servers. Java SE Development Kit 7, 64-bit Network Configuration Manager will automatically install jdk-7u45-linux-x64.rpm. Enable the Java plugins in your browser before you launch the user interface. Perl for RHEL6, Perl for RHEL5.8 or later. 24 EMC Smarts Network Configuration Manager Support Matrix

25 CHAPTER 4 Software requirements for Integrated Adapters This chapter includes: Software Prerequisites System and platform requirements Supported web browsers Software requirements for Integrated Adapters 25

26 Software requirements for Integrated Adapters Software Prerequisites The EMC Smarts Network Configuration Manager Integration Adapter for Smarts Manager requires the following prerequisites: Perl for RHEL6 Perl for RHEL5 Strawberry Perl version for Windows Server 2008 R2 and Server 2012 Java 1.7.0_60 or later System and platform requirements The Network Configuration Manager Integration Adapter for Smarts Manager requires the following software: EMC Smarts Network Configuration Manager 9.3 You must have EMC Smarts Network Configuration Manager Report Advisor, or later installed before installing the EMC Smarts Network Configuration Manager Integration Adapter for Smarts Manager. Supported Operating Systems: Supported web browsers Red Hat Enterprise Linux 6.2, 6.3, 6.4, or 6.5 Red Hat Enterprise Linux 5.8 or later Windows Server 2008 R2 Windows Server 2012 EMC Smarts IP Availability Manager 8.x, 8.1.3, 8.1.4, or 9.x EMC Smarts IP Topology Split Manager (TSM) , 9.2 or 9.3 EMC Smarts Service Assurance Manager 8.x, 9.0, 9.1, 9.2 or 9.3 The EMC Smarts Network Configuration Manager Integration Adapter for Smarts Manager requires a web browser for successful client installation. RHEL 5.8 or later, 6.2, and 6.3 CentOS 6.4 and 6.5 Windows Server 2008 R2 and Server 2012 Mozilla Firefox or later Microsoft Internet Explorer 9.0 Mozilla Firefox or later 26 EMC Smarts Network Configuration Manager Support Matrix

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