Axway s Single Window and Trade Facilitation Experience

Transcription

1 Sistema Económico Latinoamericano y del Caribe Latin American and Caribbean Economic System Sistema Econômico Latino-Americano e do Caribe Système Economique Latinoaméricain et Caribéen Axway s Single Window and Trade Facilitation Experience Tristan Corsi, VP Latam II Encuentro Regional Latinoamericano y del Caribe sobre Ventanillas Únicas de Comercio Exterior: Avances y retos pendientes Valparaíso,Chile 1 y 2 de diciembre de 2010 SP/SNA-CHILE/II-ERLC-VUCE:arp/Di N 5-10

2 Copyright SELA, diciembre de Todos los derechos reservados. Impreso en la Secretaría Permanente del SELA, Caracas, Venezuela. La autorización para reproducir total o parcialmente este documento debe solicitarse a la oficina de Prensa y Difusión de la Secretaría Permanente del SELA (sela@sela.org). Los Estados Miembros y sus instituciones gubernamentales pueden reproducir este documento sin autorización previa. Sólo se les solicita que mencionen la fuente e informen a esta Secretaría de tal reproducción.

3 Axway s Single Window and Trade Facilitation Experience Tristan CORSI, VP Latam, Viña del Mar, December 1 st 2010

5 Axway s Single Window and Trade Facilitation Experience Axway Update

7 Leadership Forrester Wave B2B Service Providers, Q4 09 B2B Managed File Transfer Encryption The Gartner Magic Quadrants are copyrighted 2008 by Gartner, Inc., and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the Leaders quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. All statements in this report attributable to Gartner represent Axway s interpretation of data, research opinion or viewpoints published as part of a syndicated As of April Gartner, Inc. and/or its Affiliates. All Rights Reserved. Page 6 of 13 subscription service by Gartner, Inc., and have not been reviewed by Gartner. Each Gartner publication speaks as of its original publication date (and not as of the date of this presentation. The opinions expressed in Gartner publications are not representations of fact, and are subject to change without notice. If clients desire Gartner to verify that quotes are accurate and comply with our Copyright and Quote Policy, Gartner provides a service that verifies quote accuracy and appropriateness. Clients wishing to take advantage of this service should contact Gartner Quote Requests at quote.requests@gartner.com Axway All rights reserved Axway All rights reserved.

11 Business Interaction Networks Axway is the Business Interaction Networks company. We are the only provider in the market today to manage, run, secure, and monitor all your business interactions s, files, messages, services, events, and processes Axway All rights reserved.

13 Axway s Single Window and Trade Facilitation Experience The Axway Single Window Experience

14 The busiest container ports in the world are managed by Axway technology Rank Port Country Singapore Singapore 29,918 27,932 24,792 23,192 21,329 2 Shanghai People's Republic of China 27,980 26,150 21,710 18,084 14,557 3 Hong Kong Hong Kong, P. R. China 24,248 23,881 23,539 22,427 21,984 4 Shenzhen People's Republic of China 21,414 21,099 18,469 16,197 13,615 5 Busan South Korea 13,425 13,270 12,039 11,843 11,430 6 Dubai United Arab Emirates 11,827 10,653 8,923 7,619 6,429 7 Ningbo People's Republic of China 11,226 9,349 7,068 5,208 4,006 8 Guangzhou People's Republic of China 11,001 9,200 6,600 4,685 3,308 9 Rotterdam Netherlands 10,784 10,791 9,655 9,287 8, Qingdao People's Republic of China 10,320 9,462 7,702 6,307 5, Hamburg Germany 9,737 9,890 8,862 8,088 7, Kaohsiung Taiwan 9,677 10,257 9,775 9,471 9, Antwerp Belgium 8,663 8,176 7,019 6,482 6, Tianjin People's Republic of China 8,500 7,103 5,950 4,801 3, Port Klang Malaysia 7,970 7,120 6,326 5,544 5, Los Angeles United States of America 7,850 8,355 8,470 7,485 7, Long Beach United States of America 6,350 7,316 7,289 6,710 5, Tanjung Pelepas Malaysia 5,600 5,500 4,770 4,177 4, Bremen/Bremerhaven Germany 5,529 4,912 4,450 3,736 3, Port of New York and New Jersey United States of America 5,265 5,299 5,093 4,785 4, Laem Chabang Thailand 5,134 4,642 4,123 3,834 3, Xiamen People's Republic of China 5,035 4,627 4,019 3,342 2, Dalian People's Republic of China 4,503 4,574 3,212 2,665 2, Tokyo Japan 4,271 3,818 3,969 3,593 3, Manila Philippines 4,062 2,800 2,638 2,625 2,698 Container Traffic (in thousands TEU) Axway All rights reserved.

16 Shanghai EasiPass Supporting the World s 2 nd Largest Container Port Shanghai Port growth 5.6 million TEU (2000) 1 28 million TEU (2008) 2 2,100+ port users 50+ document types 96 million+ transactions p.a. 300 million+ RMB e-payments per day 1 Evergreen Marine Transportation Co. Ltd. Statistics, Taipei, Taiwan, Frost and Sullivan Transportation & Logistics Practice, May 19, Axway Inc. Confidential and proprietary. All rights reserved.

17 The Hong Kong Evolution From Government Single Window to Community Single Window Start Government e-trade Documents Trade Declaration; Export License Mandate Electronic Submission Trade Declarations Certificate of Origin; Production Notification Initiate Cross Border Paperless Trade Projects US Customs AMS Manifest, Textile Notifications PAA, Bolero, TradeCard Shipping e-docs Community Single Window for Paperless Trade with Worldwide Interconnections Government Documents Trade, Manufacturing, Logistics, Finance, Commercial, Supply Chain Management Single Government e- Trade Service Provider (Tradelink) Single Government e- Trade Service Provider (Tradelink) Two Government e-trade Service Providers (Tradelink, Go-Business) Digital Trade & Transportation Network (DTTN) + Two Government e-trade Service Providers Axway Inc.

18 A Single Window for Trade Facilitation Objective: An e-platform for Long- Term Economic Competitiveness Enhance productivity and competitiveness of HK s trading community by adopting DTTN as a Single Window for trade facilitation processes. Solution: A secure low-cost B2B platform which enables different parties in the trade process to exchange documents and data with each other effectively and efficiently. Easy to access and use Collaborative Challenge: An adaptive and scalable platform to meet current and future needs of the trading community High cost and resources to integrate with different computer systems of different trading partners, supporting different document formats and communication protocols. Trade processing among SMEs is still paper-based which becomes a key inhibitor of ebusiness adoption for this group. 17

19 DTTN 3-Layer Model Design and Development Process Source: Study for the Development of a Digital Trade and Transportation Network (DTTN) System to Support the Development of Hong Kong as an International Logistics Hub, Final report November Axway Inc.

20 Industry Standards and Interoperability Source: Study for the Development of a Digital Trade and Transportation Network (DTTN) System to Support the Development of Hong Kong as an International Logistics Hub, Final report November Axway Inc.

21 B2B and B2G Community Services Sellers Buyers Freight Forwarders Carriers/Portals (Inttra, GTNexus) Value Added Service Providers (e.g. Tradelink) Message Routing Services Portal Services Information Security Services DTTN Message Transformation Services Statistical and Analytical Reporting Services Data Inheritance Services Banks and Financial Institutions Regional / Global Service Providers (e.g. PAA) Government & Agencies Inspection Agencies Insurance Institutions Terminals Axway Inc.

22 Single Window Reference Architecture Access Channels Secure Message Over HTTP Secure Message Over SMTP Tradelink Client Support Web Browser Client ebxml Secure Load Balancer and Hardware & Software Gateways Gateways Web Portal Services & Applications Security Services Communication Gateways FTP, SMTP, HTTP DTTN Trade Partner Management Message Routing Message Processing Message Transformation Customer Care Reporting Analysis User Profile Manager Storage Services Other Services ebxml Secure HTTP Business Activity Monitoring End-to-End Logging and Tracking Services Secure FTP 2008 Axway Inc.

23 DTTN Business Connection Sample Axway Inc.

24 What Are the Business Benefits from DTTN? Cut operation costs through reduced delays, double handling / data entry & minimized errors Save time and cost for document delivery Better financial management, for example: credit, cash flow Easy, cheap & fast to interconnect with trading partners any-to-any protocol & document transformation Retain existing business against competition more timely and accurate, with value-added services Significant business and efficiency opportunities just-in-time supply chain management e-access to more trading partners 2008 Axway Inc.

25 DTTN Participants Axway Inc.

26 E-Trade in Thailand Trade Siam Import/Exporter Freight Forwarders 17 Sub-VANs Net Bay ebxml Gateway Royal Thai Custom Buyer/Seller CAT Telecom Banks and Financial Institutions 3 Service Provider (VANs) All customs documents electronic 400,000 messages per day Axway, Inc.

27 Thailand National Single Window Ministries Royal Thai Custom Government Agencies Value Added Service Providers National Single Window Banks and Financial Institutions Regional / Global Service Providers (e.g. PAA) Service Providers for Government & Agencies Inspection Agencies Insurance Institutions Government Agencies Axway, Inc.

28 Global Trade Management Objective: Single Window for Trade Facilitation Malaysian economic model focus is on developing goods for exporting to highly industrialized nations Solution: Transaction flow synchronization Axway Integration Broker exchanges with 6,000 connected customers who did not change anything to their IT system Being a country that s easier to do business with, compared to other Asian Tigers Complete transparency with all trading partners. 40% faster in processing of declarations 275 million electronic transactions processed by Synchrony per year RM1.8billion in customs duty payment transacted per year Monitor and measure the broad scope of company transactions, alerting in case of problems, so decisions can be made on the fly Collaborative Challenge: Synchronize Standards Streamline trade processes for all partners Paperless data exchange with authorities and government Continuous operations of complex document flow Being extremely flexible and reactive to easily introduce newcomers in the community 29

29 Dagang-net : Processed information exchanges Forwarding Agent FZA/DG/Customs Declarations Payment Instructions/Approved Permits Customs Response/ Debit Advice Approved Permit Permit Application FZA/DG Declarations Manifest Customs Response Importer/ Exporter Shipping Agent FZA/PA FZA/DG Declarations/ Manifest DAGANG NET FZA/DG Declarations/ Manifest PO Customs Response Credit & Debit Advice Customs Manifest/ Customs Declaration/ Credit Advice/Approved Permit Payment Instruction Banks OGA Permit Application Approved Permit 30

30 ASEAN Single Window Trading Community Regional/Federated Approach Trading Community Trading Community Trading Community Thailand Singapore Philippines Trading Community Vietnam Myanmar Trading Community Brunei ASEAN Single Window (ASW) Federated/Regional Pilot Malaysia Trading Community External Communities e.g. Cambodia Indonesia Laos External Communities e.g. Trading Community Trading Community Trading Community Axway, Inc.

31 Pan Asian E-Commerce Alliance Objectives and Features To enable secure and reliable transmission of trade and logistics documents. To allow inter-connection of network services to provide e-commerce transaction application services for the business community. To create a Pan-Asian portal to enable global B2B connection and communication. Over 110,000 registered customers In operation since Axway, Inc.

32 38 ecomext : Proof of concept

33 ecomext à la croisée de différents métiers ecomext : a French Proof of Concept Assurances Transitaires, Logisticiens, Transporteurs Banques Assurances Exportateurs Importateurs Collaborative Document Preparation Trusted operator Pilot and Trace Douanes Aéroports 39 CCI FIP Administrations Ports Plates - Formes Etrangères

34 40 ecomext : Screen shot of the Collaborative Document Preparation

35 Functional architecture high level view Business Activity and Event Management Business Process Management Réseau Secure Communications Portal Trading Partner Management Moteur d échange d information et de document Intégration Back office Archivage CRM Facturation 41

36 Orchestration modélisation des processus ciblés, exécution des processus conformément au modèle défini

37 Business Activity Monitoring Specific KPIs for each different players Emission d informations de suivi et de BAM

38 Axway s Single Window and Trade Facilitation Experience Lessons Learned, Global Industry Trends and Industry Direction

39 Multi-Enterprise and Supply Chain Collaboration 1. Request for Quote 3. Purchase Order 4. P. O. Confirmation 2. Quotation Buyer/ Importer 16. Proof of Delivery 15. Import documents Terminal at Destination Bank 7a. Manifest 13. Payment Order 14. Remittance Air Express 7a. Manifest 7a. Manifest Bank 6. Ship Order / Instr. 12. Export documents 5. Shipper Order / Instr.+ Invoice Terminal at Origin Seller/ Exporter 5. Shipper Order/Instr. + Invoice + Packing List 7a. Ship Instr. Cycle Freight Forwarder Capture gate movement 11. Pre-alert / Arrival Notice 12. Gate-in/ gate-out Air Carrier 7b. Shipping Order Cycle (S/O, BoL) 8. Gate-out/ gate-in Freight Forwarder Capture gate movement (gate-out/in) Terminal at Destination 10. Bay Plan Ocean Carrier 9. Bay Plan Terminal at Origin Axway All rights reserved. Challenges and Opportunities for E-Customs and E-Logistics 45

40 Lessons Learned > Guiding Principles Neutrality Non-exclusivity Transparent, accountable & responsible operations Minimum intervention to any participant s business processes & relationships Open to variety of players/users (easy to connect and interoperate ) Facilitate & respect market forces Easy to access & use Axway All rights reserved.

41 Axway s Single Window Experience Experience Global experience in port, transport and logistics implementations China Ports, Schenker, DHL, HACTL Single Window experience examples Trade: Hong Kong, Malaysia, Thailand Single Window (in process), etc. Proof of concept in France : ecomext (including BPM) Open, flexible and secure technology Scalable elastic technology that easily integrates into existing environments, Start anywhere, use anything! Path to complete B2Bi solution Support of the more common B2B usage patterns Ease of use / professional services need varies Deployment breadth Axway All rights reserved.

42 Key Value of Axway for Single Window Economic Reduce costs with single solution B2B architecture Leverage legacy infrastructure Save money by meeting SLAs Reduce costs of provisioning, configuration, data and change management Compliance Comply with regulatory, industry, customer and partner mandates Provide world-class data security and data management Non-Economic Improve responsiveness to the business branding Improve customer service through better information sharing Strategic Establish a future proof Business Interaction Network platform Establish highly-secure communication channels that enables anything Axway All rights reserved.

43 The Top 10 Critical Success Factors Paperless Trading and Single Windows 1) Demonstrated Value 2) Top Level Commitment 3) Driver for Community Adoption 4) Comprehensive Legal Framework 5) Operating Model - Public Private Partnership 6) Technology Readiness and Adaptability 7) Effective Program Management 8) Marketing and Promotion 9) Process Harmonization 10)Ease of Use & Support Axway All rights reserved.