CABM System - The Best of CAB Software Solutions

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1 CAB Management System CMS Desktop CMS Palm CMS Online Ready? to Computerize your Business? Boost Your Business Using CMS At Prices You Can Afford!

2 User friendly Flexible Efficient Economical Why CMS? The main objective in CAB business is to achieve high level of customer satisfaction by providing pleasant environment and an efficient service. This helps generating revenues, building long-term customer relationship and spread good word of mouth. Current market trends in CAB business, increasing threshold of customer satisfaction level and external competition led cab business s owner to achieve target market share by providing better service package. This service package will include internal workflow improvements through a computerized booking handling system, jobs management and employees management with greater efficiency. Dispatch What is CMS Desktop? CMS Desktop is the windows based application that is developed to automate, accelerate and streamline the running business of the cab offices to meet their requirements. CMS is fast and easy to use, efficient, robust and logical. This system will make cab bookings efficient, reliable and accurate. It will transform the booking handling system by eliminating many repetitive tasks saving hours of unnecessary work. CMS is the proven and reliable system has been developed through customers feedback and practical experience and knowledge of many Cab operators. A lot of other value added functionalities are implemented to empor the booking handling process. Reports and statistics are also available for management purpose. 24 / 7 Customer Support

3 Ready? to Computerize your Business? At Prices You Can Afford! Desktop Features Following are some of the key features of the CMS Desktop. Job / Booking This is the most frequently used feature of the application; here you will be able to take the booking from the customer either through the call or from the reception of the base cab office. It is the major entry form of the application that will ask you for the personal details, pickup point, destinations, vehicle type, job type and the timings of the service. Job Dispatch After the booking the job will go to database and will come to the job queue before the specified time, provided in the configuration. From there each job is supposed to be dispatched to the desired driver with the desired type of vehicle. This will also maintain the auto un-plot of the driver as that of on-board drivers. Caller ID Detection The application will pop up the main booking form on the reception of call if the line is capable of providing the caller id. This will also make the booking process more efficient because it will automatically pick the customer details and even the expected (Last) pickup and destination point. User Management and Application Security It will facilitate to create the users with the specific rights for the application usage. Application will be initiated after valid login information and will allow using the facilities associated with the login ID. Search Previous Jobs Application will facilitate you to get the history of bookings / jobs through a very user-friendly search mechanism. User can search on any criteria contained in the booking such as customer name, date, time, post code etc. Display Recent Jobs The application will keep track of the recent jobs on the behalf of time interval provided on the configuration options. Display Booked Jobs Application will facilitate you do find all the booked jobs through the common user-friendly search mechanism. Vehicle Types Application will facilitate to define different kind of vehicle to get with the cost and discount factors that will be associated with the drivers. Map Point Booking

4 IT Innovation to advance your CAB Business CAB Management System Job Queue This will displays all the jobs before the specified pickup time. This will be displayed on the main screen of the application to keep tracking of the recurring jobs and to avoid the delay in the dispatch and pickup of the customers. This will also display the online bookings. Drivers Management Application will allow you to maintain the records of drivers with all of their personal, contact, legal and vehicle information. Application also provides a facility to block the driver if his MOT is expired or office rent is not paid. Driver Status Tracking You will be able to maintain the live position of all drivers through the plotting and un-plotting of the drivers on the pre-defined zones of waiting. Pick-Ups and Drop -Offs Points The application will facilitate you to maintain the predefined pickup points that will automatically be fetched on the booking form through the short key. Zone Setup Here you will be able to input as many number of zones where drivers are suppose to be waiting or parked on waiting time. This will help you in location the earliest pickup for the customers on every booking. Color Coding Through this feature the application will enable you to associate some color with the job type, vehicle type, pickup point and the destination. This will make you comfortable in identifying the nature of job for its proper treatment. Route Map This option will calculate the shortest route to the destination and will be display with a map and full description. This can be given to driver by printing it off or can be explain if driver needs such help. Distance Calculation This will enable the application to calculate the distance between pickup and destination points with the help of database of all the existing geographical location in UK. This distance will be the air miles so that the original distance might have the error of +30% to -30%. Advance Reporting Here you will be able to take all kind of printable reports for the hard copy keeping of the system. This will also help you for the analysis and the planning for the ongoing business. Call logging Here you will be able to see the logs of incoming calls if the caller id feature is enabled. Search Job Search

5 What is CMS Palm? The CMS Palm is the user friendly and easy to use application for cab drivers. Everything is menu driven and has a large touch screen. Applications calculate the closest driver through the GPS and assign each job, which goes directly to their Palm. GPS system is integrated with the Palm that help s controller to see drivers position. CMS Palm solution come within package consists of: PDA Device GPS Receiver Mobile Map Software What is CMS Online? CMS Online is the web solution for your cab office which allows customers to make bookings on the website. They can book from anywhere in the world 24/7 days. This solution is convenient, reliable, secure and efficient. Conclusion CMS is remarkable, efficient and the cost effective solution for the cab offices to operate their business activities effectively and efficiently. This system will help cab offices to gain high level of customer satisfaction by providing efficient customer service and easy in-office management that would generate more revenue. Boost Your Business Using CMS At Prices You Can Afford!

6 Other Services Application Re-engineering Service Vital Soft s team of experts can engineer customer's applications and modernize all the architectural layers of clients existing systems including presentation layers, business logic, databases. Conversions and migrations from one environment to another; reverse engineering of applications, re-architect business logic as a set of reusable components, re-hosting of applications and business application reengineering are also one of our feature of services. Web Application Service We have developed a team of highly competent developers, offering customized web development service including consultation, development, security and maintenance. We have valuable experience in developing applications for the Internet and Intranets with an eye for design and user-friendliness. Network Consultancy Service At Vital Soft, we advise our clients the best solution and the benefits their business could receive. Using the latest technologies and equipments, we can provide a networking solution from start to finish i.e. from initial planning to implementation. CAB Management System Vital Soft Limited. Tel : +44 (0) info@vitalsoft.co.uk Web : 24 / 7 Customer Support