MJPEG INDOOR SERIES B E F OR E Y OU B E GIN. WiFi indoor IP Camera

Transcription

1 MJPEG INDOOR SERIES WiFi indoor IP Camera B E F OR E Y OU B E GIN Please unpack the box carefully and identify that all the parts are present. The Camera is suitable for indoor use. Check the voltage of the power supply. Make sure you use the recommended power input (5.0V DC, 1.5A). Use of incorrect voltage is not covered by the warranty. Do not attempt to open the casing to access the Camera. Damage caused to the product by tampering with the casing is not covered by the warranty. Do not aim the camera at the sun or similar intense light. The interval time of powering the camera on and off must be more than 10 seconds otherwise it will cause serious damage to the CPU. When you update the cameras, please ensure you: - connect the camera directly to a computer using a network cable - close other programs and windows on the computer - keep the power connected when updating the firmware

2 PRODUCT DESCRIPTION WiFi Pan Tilt Camera can be set up in minutes for instant monitoring and live viewing on your Mac or Windows computer and 3G Smartphone - all via your wireless network router or switch For optional recording, simply install the recording software to your Windows PC and configure it to your particular requirements. FEATURES Camera combines a high quality digital charge-coupled device (COMS) with a powerful wireless web server for clear images from anywhere on your local network or over the internet. Can be used on WiFi or Wired Networks. Dual resolution, 640x480 or 320x240 pixel resolution. Expand the system at any time by adding up to 35 additional cameras. View cameras in Split Screen view or watch the camera detecting movement full screen. Cameras can be viewed via standard PC or Mac browsers including Internet Explorer, Safari, Chrome and Firefox. Cameras can be mounted indoors. Includes Multi-level user management which can be configured with secure password access. Easy to use web browser controls. Also allows quick configuration changes via the Settings menu. View live images on your 3G Smartphone. Supports image snapshots and image sending via and FTP upload. Supplied with free 36 Camera Windows Recording and Viewing software. IR LEDs for up to 12m Night Vision. NOTES ON WINDOWS AND MAC COMPATIBILITY: - IP camera setup should be completed on a Windows PC only using Internet Explorer. - Live viewing, taking snapshots, recording and camera configuration are fully supported on Windows PCs. Mac users are only able to: - view live images via compatible web browsers including Safari, Firefox and Chrome but are limited to viewing one camera at a time. - take and save snapshot images via the web browser interface.

3 P A C K A G E C ONT E N T S WiFi Camera with Antenna Bracket Screws and Wall Plugs Power Adaptor Software Installation CD C A M E R A I N S T A L L AT ION 1. Begin by screwing the antenna and bracket to the camera and power the camera using the power supply provided. 2. Using a standard Ethernet network cable, connect the camera to your wireless network. The camera can either be connected to a router/switch or directly to a PC with an Ethernet network cable. We recommend you setup the camera initially on your network using a wired connection before it is used wirelessly. 3. Continue with setup (read the next chapter) and once the camera has been successfully setup on your network, it can be mounted on a wall using the wall plugs and screws provided. (Camera setup is designed for Windows PCs only).

4 CAMERA SETUP continued Please note that if you are using the camera on a wireless network you will need to first configure the camera for wired use, before you programme your wireless settings in to it. 1. Insert the Installation CD into your PC CD drive and the installation screen should appear automatically. If it does not, click Start > Run> Browse... to locate the CD on your computer. 2. Double click IPCamSetup.exe and install the software as instructed. 3. Click Next, to complete the software installation. The computer will restart upon completion of the installation and a new icon will appear on the desktop automatically called IP Camera Tool. 4. Double click the icon to start the IP Camera Tool software. The software is designed to search the Local Area Network (LAN) for any connected IP cameras or devices.

5 CAMERA SETUP continued After searching, the software will give one of 3 results: Connected IP cameras are located on the LAN - All the IP cameras will be listed and will be displayed in the result field as shown below. No IP Camera found within LAN - After about 1 minute search, the result field will show Not Found IP Server and the software application will shut down automatically. The IP Cameras installed within LAN do not share the same subnet with the monitoring PC. A prompt will be shown in result field Subnet doesn t match, double click to change! Double click the mouse button and select Network Configuration to set the IP address of the Camera to the same subnet as LAN. When you select an IP camera from the list and click the right mouse button, there are five options: - Basic Properties - Network Configuration - Upgrade Firmware - Refresh Camera List - Flush Arp Buffer Basic Properties View device information such as Device ID, System Firmware Version, Web UI Version.

6 CAMERA SETUP continued Network Configuration Configure the Network parameters from this page. DHCP checkbox: If checked, the device will obtain an IP from the DHCP server (ensure the Router, with which the device connects, has a DHCP function). IP address: Fill in the IP address assigned and make sure it is in the same subnet as the gateway (i.e. the first three sections are the same). Mask: The default subnet mask of the equipment is: Gateway: Make sure it is in the same subnet with PC IP address. Default Gateway address is DNS: IP address of IPS network provider. Port: LAN port assigned for the equipment, usually 80. User & Password: (Default administrator User Name/Password = admin/no password). If you enable using DHCP, the system will assign an IP address for your equipment only if your gateway supports DHCP (which is the case with most gateways). NOTE: When the subnet doesn t match, double click to change it and set the camera s IP address once again. Upgrade Firmware Enter the correct User Name and Password to upgrade the system Firmware and Web user interface. Refresh Camera List Refreshes the camera list manually.

7 CAMERA SETUP continued Flush ARP Buffer ARP stands for Address Resolution Protocol. It is used to associate a layer 3 (Network layer) address (such as an IP address) with a layer 2 (Data Link layer) address (MAC address). When a wired network and a wireless network of the camera both use the same fixed IP address, a problem may occur where connections to web pages will time out and fail. Use the Flush ARP Buffer to clear the ARP cache and fix the error. 5. Access the IP camera through the IP Camera Tool or IE directly. Either: Double click the IP address of the IP camera listed in the search result window. Internet Explorer will be opened automatically and display the camera login page. Access the camera via the Internet Explorer browser directly by typing in the camera s IP address. In the window that appears, click the Sign in button as shown below: 6. The Camera Login page will pop up. Enter your account and password on the login page. By default administrator s username is: admin and no password. Click Sign in to enter the monitoring page. You can enter the page as an Administrator, Operator or Visitor. Each type of user will allow different levels of access on the web browser interface. Read below for more information on the access rights and user interface. Visitor: In this mode, you can only view. Operator: You can control the image setting of IP Camera and set some parameters. Administrator: You can setup the advanced configurations of the IP Camera. 7. If you are using a PC, follow the top link for IE Browsers. This will activate ActiveX which allows access to additional functions of the user interface. If you are a Mac user, you can view the camera via the second link, Server Push Mode. This web browser mode features limited functionality but allows Live View and Image Snapshots.

8 CAMERA SETUP continued Main User Interface (as seen in Internet Explorer) Device Status Indicates the number of cameras connected on the network. For Viewer Allows you to view Full Screen or in Split Screen. Select the icons according to the view preferred. For example: Select for Full Screen, for Quad view or for Multi Split Screen. Add timestamp on record When checked, a timestamp will be added in the bottom right corner of recorded videos. OSD (On Screen Display) for Multi-Device Settings Display the date and time on the video. You can disable the OSD function. Audio buffer Set the audio buffer time in sconds. Audio switch Click to enable the audio stream for the camera. The icon will change to. Click this to stop the audio. Record Click icon to go into Record mode. Click to stop. (Audio recording is active if audio is on).

9 Snapshot: Click the CAMERA SETUP continued icon to take a snapshot image. Note: Recorded video file names will be saved in the format: CameraName_ Current time. For example: IPCAM_ This recording is from the camera called IPCAM and the recording end time was 13:44:42 on December 11, For operator When you login as an Operator or Administrator, you can enter the For Operator page. Pan Tilt Click to control the camera up or down and left or right Vertical patrol Horizon patrol Stop vertical patrol Stop vertical patrol Switch on Switch off Mirror Click the icons to see the horizontal or vertical mirror image. Resolution Select either VGA (640x480) or QVGA (320x240). Work mode Select either 50Hz, 60Hz or Outdoor. Brightness and Contrast parameters Click the + or - icons to adjust the brightness and contrast of the camera image. Default All Click to return the settings to the factory defaults. For Administrator When you login as an Administrator, the For Administrator functions are enabled. Device Info - You can find information about the camera such as the Device ID, Firmware Version and Embeded Web UI Version. Alias Settings - You can change the name of the IP camera. Data & Time Settings - Set the time and date.

10 CAMERA SETUP continued User Settings - You can configure up to 8 user names and passwords and the level of users as Administrator, Operator or Visitor. Administrators can: Set Record Path - Click Browse to choose the recording path of where video files will be saved. Set Alarm Record Path - Click Browse to choose the alarm recording path. Note: 1. The default path for saving files is C:\Documents and Settings\All Users\Documents. 2. In Windows Vista, there are two points you need to notice: Vista s Security level is higher than Windows XP/2000. For the Set Record Path function, you will need to add the add the Device IP address to IE s Trusted sites first. To do this go to: Tools > Internet Properties > Security >Trusted sites > Sites > Add. In Vista, there is a prompt to add Trusted sites when the Set Record/ Alarm Record path is clicked. You cannot set the Windows System Root Directory as you will do for the Record/Alarm Record Path. This prompt only pops-up in Vista. UPnP Settings - Access this page to make sure the UPnP Status is working. Upgrade Device Firmware - Upgrade the camera s Firmware and device embeded web UI software on this page. Restore Factory Settings - Restore factory settings of the device. Reboot Device - Reboot the device.

11 CAMERA SETUP continued Multi-Device Settings In the Multi Device Settings page, you can see all devices searched in the LAN. The 1st Device is the default IP camera. You can add more cameras to the list in the network for monitoring. The web browser software supports up to 9 IP cameras simultaneously. To add cameras to the LAN Click The 2nd Device and double click the IP camera from the Device List in LAN. The Alias Host and HTTP Port will fill in automatically. Enter the correct User Name and Password then click Add. Add more cameras in the same way. To add cameras to the Internet Firstly, make sure the camera added can be accessed on the Internet with the IP address or DDNS domain. (as: or Enter the Host in the format: port:9008 or Host: ipcamera.dyndns.org port:9008. Enter the correct User Name and Password then click Add. Add more cameras in the same way. Basic Network Settings If the router that the IP camera connects to has a DHCP function, you can choose Obain IP from DHCP Server and fill in the network parameters manually. HTTP Port - In most cases, you can leave this value as 80, however, if your Internet Service Provider blocks this port, you may have to switch to another port number such as 8005.

12 CAMERA SETUP continued Wireless LAN Settings Enter the wireless settings page of the Wireless Router to find out the SSID, Channel, Encryption and Authentication details. This product supports WEP and WAP security encryption. ADSL Settings When connected to the Internet through ADSL, you can enter the ADSL username and password obtained from your ISP. DDNS Service Settings The system supports protocols from some DDNS providers such as dyndns.org. Enter the following information once the DDNS information has been setup. User and Password: The User Name and Password used when applying for the domain name. DDNS Host: The domain name. DDNS or Proxy Server: If you access the DDNS host through a proxy, you should input the Proxy IP. DDNS or Proxy Port: The Proxy Port.

13 CAMERA SETUP continued Mail Service Settings Configure the addresses that will receive and send mails after an alarm is raised. Sender - This device uses the sender mailbox to send mails. Receiver - To receive the mail from the Sender.You can set up to 4 receiver mailbox. SMTP Server - The SMTP server for the sender mailbox. Need Authentication - Check the box if the needs authentication then input the SMTP User Name & Password. Mail test: Set the Mail parameters then click Submit first before sending a test . There are 8 possible Mail Test errors: 1. Cannot connect to the server. 2. Network Error. Please try later. 3. Server Error. 4. Incorrect username or password. 5. The Sender is denied by the server - The server needs to authenticate the user, check settings and try again. 6. The Receiver is denied by the server - Could be caused by the anti-spam privacy settings of the server. 7. The message is denied by the server - Could be caused by the anti-spam privacy settings of the server. 8. The server does not support the authentication mode used by the device.

14 CAMERA SETUP continued Report Internet IP by Mail - Check the box so when the IP camera is powered on or the Internet IP address changes, an will be sent. (For example: IPCAM s url is Make sure the port is mapped to the router correctly by UPnP or Virtual Map function. FTP Service Settings Note: When Alarm Service Settings > Upload Image on Alarm is checked, the FTP Service takes effect. FTP Server - The FTP server address. FTP port - The port usually is 21. FTP Mode - Supports standard (POST) mode and passive (PASV) mode. Upload Image Now - Check the box to upload the image. When checked, you can input the upload interval time in seconds. FTP Test - Set the FTP parameters and then click Submit before testing the FTP settings. If successful, it will display the prompt. There are 8 possible FTP test errors: 1. Cannot connect to the server - Please check FTP Server settings. 2. Network Error. Please try later. 3. Server Error. 4. Incorrect username or password - Check the username and password. 5. Cannot access the folder - Ensure the folder exists and your account is authorized. 6. Error in PASV mode - Ensure the server supports PASV mode. 7. Error in PORT mode - PASV mode should be selected if the device is behind a NAT. 8. Cannot upload file - Ensure your account is authorized.

15 CAMERA SETUP continued Alarm Service Settings (Motion Detection) Enter the Alarm Service Settings page to configure the Motion Detection function. When you enable motion detection, the camera can be triggered to send alerts and upload images. In the camera monitoring page, the green icons will turn to red and you will hear an alert sound if motion is detected. Motion Detection Sensitivity - You can choose a level from 1 to 10. The most sensitive is 10. Input Pins - The input pins can be used for a 1-way external sensor input. For example, you can connect a Passive Infrared Sensor (PIR) to it for motion detection. When an external sensor is triggered, the IP camera can be programmed to send an with an image snapshot or control the internal relay output. If you link a external alarm with Pin3 and Pin4, and enable alarm input, the external alarm will be enabled. Send Mail on Alarm- Sends picture & mail information to the set address after the alarm is triggered. Upload Image on Alarm - Enable this function to upload an image after the alarm is triggered. REC on schedule and save to PC - Enable this function for automatic recording to start on schedule for several seconds and save to the PC if there is an alarm triggered.

16 ACCESSING THE WIFI CAMERA Using the WiFi Function To use the wireless functions of the IP Camera a wireless router is required. Follow the instructions below to get started after the camera has been mounted properly. 1. Use the Network cable to connect IP Camera to the LAN. 2. Enter IP Camera Tool to search for the IP camera. 3. When IP address of the camera is listed in the Result Field of the IP Camera Tool, it means the basic configuration is completed. 4. Set the security settings in Internet Explorer on the PC when you view it for the first time. 5. Login to the web browser of the IP camera. 6. Now you can use the IP Camera as a Visitor, Operator or Administration in the LAN. 7. Enter the wireless router setup page and enter the SSID, Channel, Security Way (NONE, WEP), Authentication Type and Encryption. NOTE: The product supports WEP and WAP security encryption. 8. Click Submit to reboot the device. 9. Wait at least 30 seconds then unplug the ethernet cable and the power supply. Then power on the camera ensuring only the power supply is connected. After 30 seconds, if the LED blinks, it indicates the IP camera is working in WiFi mode. Connect to the Internet through ADSL directly 1. Use the Network cable to connect IP Camera to PC. 2. Enter IP Camera Tool to search for the IP camera. 3. Login to the IP camera web browser page as an Administrator. 4. Enter the ADSL Settings page to input ADSL User Name and password. 5. Enter DDNS Settings Page and enable the DDNS service and click Submit to reboot the camera. 6. Connect IP Camera to the ADSL directly, you can access the Camera from Internet by the domain name. NOTE: Choose the option Report ADSL IP by Mail, for the ADSL IP address to be sent via .

17 ACCESSING THE WIFI CAMERA continued Connect to the Internet using a router to access the Internet Follow the steps to use a router to access the Internet by shared ADSL. If a router is set for dial-up Internet access, setting an ADSL dial-up account and password on the IP Camera is not required. 1. Use the Network cable to connect IP Camera to the LAN. 2. Enter IP Camera Tool to search for the IP camera. 3. Login to the IP camera web browser page as an Administrator. 4. Enter DDNS Settings Page and enable the DDNS service and click Submit to reboot the camera. 5. Access the Camera directly from the Internet by using the domain name. Static IP address users Static IP address users do not need to use DDNS for remote access. When the settings of the IP camera in LAN mode complete, you can access the Camera directly from the Internet by the WAN IP. You can obtain the WAN IP address in two ways. 1: Obtain the WAN IP from a Website You can discover this easily by opening on a computer using the same connection as the IP camera and entering this address: The page at this address will show you the current WAN IP. 2: Obtain the WAN IP address from the router 1. Obtain the IP address of the router (LAN Gateway address), User Name and Password for logging into the router. 2. Enter the LAN IP address of the router (ie: ) in the address bar of your PC browser to log on to the router. 3. Open the Status page to find out the WAN address of the router (ie: ).

18 ACCESSING THE WIFI CAMERA continued Access the IP Camera from the Internet User can access the IP Camera from the Internet by entering the WAN IP address + port number into the browse. For example, Note: Make sure the Port mapping is successful. You can configure port mapping by two ways: Enter the Settings page of the router, with which the IP camera connects, to enable UPnP function. Then enter IP camera s UPnP Settings to enable UPnP and make sure the state is UPnP Success. If your router has the Virtual Map function, enter router setting page, add the camera s IP address and port number to the Virtual map list. How to use DDNS When you use ADSL, the IP Camera will connect to the Internet through ADSL automatically. For each ADSL reconnection, your Internet Service Provider will re-assign a new IP address for the IP Camera to facilitate the access. DDNS (Dynamic Domain Name Server) can map the dynamic IP address of an IP Camera to a fixed domain name. Therefore, we can access the IP Camera by the fixed domain name whether the IP address changes or not. The IP address is not necessary when using the DDNS via the domain name to find your network. 1. Go to the website which provides free domain names such as and register and apply for a free domain name. 2. Enter DDNS Settings Page and enable the DDNS service and click Submit to reboot the camera. 3. Re-Login to the Camera web browser as Administrator and enter the DDNS Service. Settings page to check if the DDNS Status is DynDNS Succeed. 4. Enter the UPnP Settings page, the UPnP Status should be UPnP Succeed. If not, then enter Basic Network Settings page to change HTTP Port details. Then click SUBMIT and reboot Device. 5. Re-login to the Camera homepage to check and make sure the DDNS Status and UPnP Status are working. 6. You only need to enter the domain name (Domain name+port number net:81) in the IE address bar, the browser will visit the IP Camera. Wait for several minutes and the

19 ACC E S S I NG T H E W I F I C A M E R A co n t i n u e d IP Camera will access the Internet automatically. Another way the user can access the IP camera from a WAN is by using the DDNS domain name. If the gateway settings and DDNS settings have been completed, enter the DDNS dynamic domain name (for example, do not add in the address bar of IE to access the IP Camera. If multiple IP Cameras are connected to the same router, enter DDNS dynamic domain with the port number (for example, in the address bar of IE to access different IP cameras. Accessing the IP Camera from an iphone 1. Go to your web broswer and enter the IP address of the camera.

20 ACC E S S I NG T H E W I F I C A M E R A co n t i n u e d 2. Login as admin and enter your password. 3. Camera recording image displays as shown in the picture below.

21 ACCESSING THE WIFI CAMERA continued Accessing the IP Camera from an Android Phone Before you begin: Make sure you allow install unsigned sources: 1. Press Menu and select Settings. Scroll to Applications and tick the Unknown sources checkbox as shown in illustrations below.

22 ACCESSING THE WIFI CAMERA continued 2. Download the Android software from CD. Unzip the software and copy IPCamera.apk to the phone using a usb cable.

23 ACCESSING THE WIFI CAMERA continued 3. Use File explorer on your handset to navigate to the SD memory card. (You may need to download File explorer if you don t have one). Click to install application. 4. Once installed, open application. Enter details: IP address, Port number, Username and Password then click login to view image. You can move camera view by using the blue arrows. IPCamera IPCamera

24 APPENDIX Frequently Asked Questions Note: Please check Network connections first to troubleshoot any problems. Check the working status revealed by the indicators on the network server, hub, exchange the network card. If abnormal, check the network connections. Browse to the list of problems you may encounter while setting up the camera: What do I do if I have forgotten the administrator User Name and/or password? To reset the administrator User Name and password, Press and hold down the RESET BUTTON for 5 seconds. Release the power button and the User Name and password will be reset back to the factory default administrator User Name and password. Default administrator User Name: admin Default administrator password: No password IP Address configuration Check whether IP address of the IP Camera server shares the same subnet as your work station: Click My Computer > Control Panel > Network & Dial-up Connections > LAN > Attributes >Internet Protocols (TCP/IP), and check IP Address and Subnet Mask. Make sure they are in the same subnet when configuring camera s IP address manually if you are unable to access IP Camera via web browser. Network Configuration Double check to ensure that your HTTP server software is configured and running properly. If you re running any firewall software, make sure it s allowing inbound connections to port 80. Also if you happen to be using a cable/dsl router, make sure you ve set up port forwarding properly. (consult your router s documentation for more information). If none of these seem to be the problem, it s also possible that your ISP is blocking inbound connections to port 80 - many ISPs have done this because of internet worms such as Code Red, If this is the case, you ll have to setup your HTTP server on an alternate port (such as 8080). Picture Problems The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn t installed correctly you will see no video image. There are two ways to resolve this problem:

25 APPENDIX continued 1. Install the IP Camera Tool, ActiveX controller will be installed simultaneously (recommended). 2. Download ActiveX controller and set the Security Properties of IE on the PC when you view it for first time: Go to Tools > Internet Properties > Security > Custom Level > ActiveX control and Plug-ins. All 3 options need to be set to Enable. - Enable: Download unsigned ActiveX controls. - Enable: Initialize and script ActiveX controls not marked as safe. - Enable: Run ActiveX controls and plug-ins. Problems with network bandwidth The image frame rate is subjected to the following factors: 1. Network bandwidth. 2. PC performance, network environment and display preference setting (brightness, theme, etc). 3. The number of visitors (Too many visitors will slow down the image frame rate). 4. Choice of switch or hub (Use a switch for multiple IP cameras rather than a hub). Pop up appears saying Fail to connect to the device This prompt will only appear if using multiple cameras. Enter the Multi-Device Settings page (login as an Administrator) to check if the Device settings are correct or not. When one of the multiple cameras disconnects, the color changes to yellow and the pop-up prompt Failed to connect to the device is displayed.

26 APPENDIX continued Can t access the IP camera on the internet? There could be a number of reasons: 1. ActiveX controller is not installed correctly. 2. The port IP camera being used is blocked by Firewall or Anti-virus software. Change the port number and try again. 3. Port mapping is not successful. You can configure port mapping by two ways: Enter the Settings page of the router, with which the IP camera connects, to enable UPnP function. Then enter IP camera s UPnP Settings to enable UPnP and make sure the state is UPnP Success. If your router has the Virtual Map function, enter the router setting page, add the camera s IP address and port number to the Virtual map list. Problems with using the Firefox browser - the monitoring pages don t display normally Taking into account security issues, the firefox browser doesn t support ActiveX controls, but it provides a plug-in named IE-Tab which enables firefox to support ActiveX controls, you can access the website as follows with the firefox explorer: On the download page, select the right version for your browser, download it, then start the installation. The installation procedure for the Firefox browser (version ) plug-in is detailed as follows: 1. Select the version as shown in the chart below. 2. Click Add to Firefox (in Windows) to start the download.

27 APPENDIX continued 3. Wait for the download to complete. A dialog box will pop-up as shown as in the chart below. 4. Click the Install Now button to start installation. 5. After installation, click Restart Firefox to restart the browser. 6. Login to your device and locate the monitoring page, right click on the web broswer page and click the new menu item named View page in IE-Tab to login to the IP camera again.

28 Register procedure from a DDNS web APPENDIX continued Step 1: Enter and Create Account. Step 2: Enter your information. Step 3: After a minute, you will receive an from DynDNS Support and it will give you a confirmation address (e.g. Step 4: When the Account is confirmed, login and start using your account. Choose Add Host Services and enter Add New Hostname page.

29 APPENDIX continued Step 5: On the Add New Hostname page. 1. Input your Hostname. 2. Choose Host with IP address. 3. Click Use Auto Detect IP Address xxx.xx.xx.xxx. Then click Create Host. Step 6: Now you have obtained a Dynamic Domain Name, and can use it in the DDNS Service Settings.