SecurView Antivirus Software Installation

Transcription

1 SurViw Antivirus Sotwr Instlltion 1. Introdution Antivirus sotwr is n tiv wy to ombt omputr viruss, trojns, worms, nd othr mliious sotwr tht my ttmpt to ompromis th intgrity o systm. It is ssntil tht ntivirus sotwr is instlld nd onigurd orrtly nd kpt up to dt or it to b n tiv tool. Hologi hs tstd SurViw with th ntivirus produts in th rrn list or th bnit o our ustomrs Purpos To instll ntivirus sotwr on SurViw Worksttion produts Sop This doumnt pplis to ll SurViw produts with vrsion sotwr Estimtd Tim Instlltion o ntivirus produts tks th ntwork thniin pproximtly 30 minuts to omplt, inluding onigurtion Rrn List This doumnt provids instrutions or th ollowing produts. Symnt AntiVirus Corport Edition vrsion 10.x Symnt Endpoint Prottion Clint 11.x Symnt Endpoint Prottion Smll Businss Edition (V12) MA VirusSn Entrpris vrsion 8.5.0i MA VirusSn Entrpris vrsion 8.7i Mirosot Forront Clint Surity vrsion 1.x Sophos Endpoint Surity nd Control 9 Trnd Miro OiSn 10.5 m Not: Ths produts must b providd by th ustomr. Lod only th lint sotwr Dinitions LivUpdt A tur tht llows srvrs nd lints to rtriv updts rom n intrnl srvr or Symnt s oiil LivUpdt srvr. Mngd Th lint systm is onigurd to snd virus lrts, s wll s rtriv virus updts rom n intrnl prnt Symnt srvr. Rl-Tim Rl-tim snning o h il tht is lodd in RAM. SmrtSn A snning thniqu tht sns th hdr o h il to dtrmin its tru il xtnsion nd to idntiy possibl mliious od. Unmngd Th lints do not onnt to th ntwork nor do thy hv prnt srvr with whih thy ommunit. Ths lints must downlod thir own virus dinition updts. MAN Rv 004, Jnury 2011 Pg 1 o 10

2 SurViw Antivirus Sotwr Instlltion 2. Customr Prprtion Chklist Prior to bginning th instlltion, not th ollowing: Hologi dos not supply ntivirus sotwr. It is th ustomr s rsponsibility to prour th sotwr nd ssoitd linss. Customrs who wnt to us th Symnt AntiVirus Corport Edition must provid thir own Symnt AntiVirus Srvr within thir ntworkd nvironmnt. Only lint sotwr should b lodd on SurViw systms. Th lints will rtriv updts rom thir xisting Symnt AntiVirus Srvr, should thy hoos to instll th lint sotwr in mngd stt. For ustomrs who wnt thir instlltions to intr with thir xisting Symnt srvr, hoos Mngd stup. 3. Prinstlltion Chklist Prior to bginning th instlltion, rviw th ollowing: Ensur no xisting ntivirus sotwr is lodd on th worksttion prior to instlltion. Ensur th instllr hs th propr sril kys nd ssoitd linss or th produt tht is to b instlld. 4. Instlling Symnt AntiVirus Corport Edition v10.x s Unmngd Clint 1 On th worksttion, log into Windows s Customr. 2 Instll th sotwr: Insrt th Symnt AntiVirus Corport Edition v10.x CD. b Autoply should bring up th mnu. I it dos not, brows to th D: driv nd lunh th stup ion. Whn th window pprs, lik Instll Symnt AntiVirus. d A sond window will ppr. Agin, slt Instll Symnt AntiVirus. Whn Wlom to th InstllShild Wizrd or Symnt AntiVirus pprs, lik Nxt. Clik I pt th trms in th lins grmnt. A window pprs, prompting you to slt rom two options: Clint instll nd Srvr instll. g Slt Clint instll nd prod to th nxt window. h Clik th Complt hk box, thn lik Nxt. i j k l Slt Unmngd nd lik Nxt. Ensur Auto-Prott nd Run-LivUpdt r hkd nd prod to th nxt stion by liking Nxt. Clik Instll. Atr th instlltion omplts, lik Finish. Pg 2 o 10 MAN Rv 004

3 SurViw Antivirus Sotwr Instlltion 3 Conigur Symnt AntiVirus Corport Edition v10.x: Doubl-lik th Symnt shild in th systm try to opn th Symnt AntiVirus onsol. b You should b prsntd with window tht stts Lins not ound. Clik th hyprlink d Entr your sril numbr nd lik Nxt. You should riv n.sl il vi mil. I you do not, ontt Symnt Thnil Support. Copy th.sl il to th C: driv. Slt Brows nd lot th.sl you pld on th C: driv. g Clik Nxt. h Clos th Symnt AntiVirus onsol. 4 Conigur Rl-tim Prottion (Auto-Prott): Doubl-lik th Symnt shild in th systm try to opn th Symnt AntiVirus onsol. b From th top o th window, slt Conigur > Fil Systm Auto-Prott. Undr Fil typs hng th stting rom All typs to Sltd. d For optiml prormn, xlud th ollowing dirtoris nd thir subdirtoris rom snning: C:\Progrm Fils\Mirosot SQL Srvr E:\Surviw _spool F:\Imgs m Not: Sltd snning with SmrtSn sns th hdr o h il to dtrmin th il typ. By dult, it will sn 57 xtnsions nd it is ully onigurbl. To sn ll ils ntring nd lving th worksttion, lv All typs hkd. This my dgrd prormn on your worksttion. MAN Rv 004 Pg 3 o 10

4 SurViw Antivirus Sotwr Instlltion 5. Instlling Symnt Endpoint Prottion Clint 11.x s Unmngd Clint 1 On th worksttion, log into Windows s Customr. 2 Instll th sotwr: Insrt th Symnt CD. b Autoply should bring up th mnu. I it dos not, brows to th D: driv nd doubl-lik stup to strt th instlltion pross. Whn th window pprs, lik Instll Symnt Endpoint Prottion Clint. d A window pprs. Clik Nxt. Clik I pt th trms in th lins grmnt, thn lik Nxt. Slt Unmngd lint nd prod to th nxt window. g Slt Custom nd lik Nxt. h Do not instll th ollowing omponnts: Ntwork Thrt Prottion nd Applition nd Dvi Control. i Clik th drop-down mnu in ront o Ntwork Thrt Prottion nd slt x. j k l Clik th drop-down mnu in ront o Applition Thrt Prottion nd Dvi Control nd slt x. Clik Nxt. Ensur th Enbl Auto-Prott nd Run LivUpdt boxs r hkd, thn lik Nxt twi. m Clik Finish. n You r now looking t th Symnt Endpoint Prottion dshbord. Ensur thr is no wrning bout out-o-dt dinitions. I wrning pprs, pls work with your lol IT group to onigur th systm bor liking Fix, whih rquirs n tiv Intrnt onntion to downlod th dinition ils rom Symnt. 3 Conigur prottion (blning surity with prormn). Clik th Chng sttings tb lotd on th lt sid pn o th Symnt Endpoint Prottion dshbord. b Clik Conigur Sttings nxt to th Antivirus nd Antispywr Prottion ild. Clik th Fil Systm Auto-Prott tb, thn lik th Sltd rdio box undr th Fil Typs stion. Clik OK to los. d Clik th Chng sttings tb lotd on th lt sid pn o th Symnt Endpoint Prottion dshbord. Clik Conigur Sttings nxt to th Cntrlizd Exptions ild. Clik Add Surity Risk Exptions Foldr. Pg 4 o 10 MAN Rv 004

5 SurViw Antivirus Sotwr Instlltion g For optiml prormn, xlud th ollowing dirtoris nd thir subdirtoris rom snning: C:\Progrm Fils\Mirosot SQL Srvr E:\Surviw _spool F:\Imgs 6. Instlling Symnt Endpoint Prottion Smll Businss Edition (v12) m Not: Symnt Endpoint Prottion Smll Businss Edition is bst usd in lintsrvr stup whr th Symnt intrnl srvr provids prottion to th systms on th lol ntwork. Hologi ssums th ustomr is lrdy running Symnt srvr nd dding th Hologi systm s on o its prottd nods. For optiml prormn, pls mk sur Symnt xluds th ollowing dirtoris nd subdirtoris rom snning on th lint systm: C:\Progrm Fils\Mirosot SQL Srvr E:\Surviw _spool F:\Imgs Only Virus nd Spywr poliy- High prormn should b tivtd on Hologi systms or optiml ptint r. Furthrmor Hologi rommnds turning th irwll nd intrusion poliis o unlss th ustomr hs knowldgbl lol IT st to provid support nd mintnn. MAN Rv 004 Pg 5 o 10

6 SurViw Antivirus Sotwr Instlltion 7. Instlling MA VirusSn Entrpris v8.5.0i 1 On th worksttion, log into Windows s Customr. 2 Instll th sotwr: Insrt th MA v8.5.0i CD. b Autoply should bring up th mnu. I it dos not, brows to th D: driv nd lunh th stup ion rom thr. Th MA onsol should ppr. Clik VirusSn v8.5.0i or Win NT/2k/XP. d Clik Instll VirusSn v8.5.0i. Clik Nxt. Slt th pproprit linsing inormtion, lik I pt, thn lik OK. g Slt Typil instlltion nd lik Nxt. h Clik Instll. i j k Whn instlltion is omplt, dslt Updt Now nd Run On-Dmnd Sn. Clik Finish. Rboot th systm, i you r promptd. 3 Conigur MA v8.5.0i: Atr th worksttion boots bk into Windows, log in s Customr. b Doubl-lik th MA shild in th systm try nd slt Proprtis. In th lt window, lik All Prosss. d Clik th Dttion tb t th top. Slt On Ntwork Drivs. Clik th Advnd tb t th top. Undr omprssd ils, slt Sn insid rhivs, thn slt Dod MIME nodd ils. g Clik Apply nd xit th onsol. 4 Exlud oldrs: Doubl-lik th MA shild in th systm try nd slt Proprtis. b For optiml prormn, xlud th ollowing dirtoris nd thir subdirtoris: C:\Progrm Fils\Mirosot SQL Srvr E:\Surviw _spool F:\Imgs Pg 6 o 10 MAN Rv 004

7 SurViw Antivirus Sotwr Instlltion 8. Instlling MA VirusSn Entrpris v8.7.x 1 On th worksttion, log into Windows s Customr. 2 Instll th sotwr: Insrt th MA v8.7.x mdi. b Brows to th mdi nd doubl-lik stupvs.x to strt th instlltion pross. Th MA onsol should ppr. Clik Nxt t th MA VirusSn Entrpris Stup srn. d Slt th pproprit linsing inormtion, lik I pt, thn lik OK. Slt Typil nd lik Nxt. Choos Prottion Lvl Stndrd nd lik Nxt. g Clik Instll. h Whn instlltion is omplt, dslt Updt Now nd Run On-Dmnd Sn. i Clik Finish. j Rboot th systm, i you r promptd. 3 Log bk into Windows s Customr nd prod with onigurtion: Doubl-lik th MA shild in th systm try nd slt Proprtis. b In th lt pn, lik All Prosss nd th Exlusions tb. Add th ollowing dirtoris nd thir subdirtoris to Exlusions: C:\Progrm Fils\Mirosot SQL Srvr E:\Surviw _spool F:\Imgs m Not: Don t orgt to hk th Also xlud suboldrs box whn you dd dirtoris to Exlusions. MAN Rv 004 Pg 7 o 10

8 SurViw Antivirus Sotwr Instlltion 9. Instlling Mirosot Forront Clint Surity v1.x m Not: Mirosot Forront Clint surity is n IT-ntri produt tht is grd towrd Entrpris with IT st. Hologi ssums th ustomr is lrdy running on or mor srvr-topology in thir IT inrstrutur nvironmnt. For optiml prormn, b sur th instlld ntivirus sotwr xluds th ollowing dirtoris nd thir subdirtoris rom snning: C:\Progrm Fils\Mirosot SQL Srvr E:\Surviw _spool F:\Imgs 10. Instlling Sophos or Trnd Miro Antivirus m Not: Sophos nd Trnd Miro r IT-ntri produts tht r grd towrd Entrpris with IT st. Hologi ssums th ustomr hs th inrstrutur lrdy running nd th prsonnl with xprtis to dploy nd mng th ntivirus produt nd only nd to know whih ils or dirtoris on Hologi systms to xlud rom snning. Only ntivirus turs instll is rommndd. Othr turs suh s irwll or pplition ontrol, t. r not rommndd s thy my inrs th risk to loss o produtivity du to th high mintnn rquird to r or thm proprly. Instll thm t your own risk i you hv th lol prsonnl with th right skill st to onigur nd mintin thm. For optiml systm prormn, pls nsur th instlld ntivirus sotwr xluds th ollowing dirtoris nd thir subdirtoris rom snning: C:\Progrm Fils\Mirosot SQL Srvr E:\Surviw _spool F:\Imgs Pg 8 o 10 MAN Rv 004

9 SurViw Antivirus Sotwr Instlltion 11. Mnully Instlling Symnt AntiVirus Corport Edition v10.x Updts 1 Downlod virus dinitions whn SurViw dos not hv Intrnt ss: Us PC with Intrnt ss nd brows to: b Downlod th propr virus dinitions to th mdi o your hoi (.g., thumb driv, ntwork shr driv, downlod nd thn burn to CD). 2 Mnully instll th updts: On th worksttion, log into Windows s Customr. b Lod th il ontining th virus dinitions nd doubl-lik th xutbl. A window will ppr nd sk Do you wnt to updt your virus dinition ils? Clik Ys. d Atr instlltion is omplt, window pprs. Rd th ontnts o th mssg nd lik OK. Rboot th worksttion, i you r promptd. m Not: Unmngd lints must obtin thir virus dinition updts rom Symnt. Th bov pross my dir slightly or h Symnt produt. 12. Mnully Instlling MA Updts 1 Downlod virus dinitions whn SurViw dos not hv Intrnt ss: Us PC with Intrnt ss nd brows to: b Lot nd downlod th pproprit DAT ils to th mdi o your hoi (.g. thumb driv, ntwork shr driv, downlod nd thn burn to CD). 2 Mnully instll th updts: On th worksttion, log into Windows s Customr. b Lod th il ontining th virus dinitions nd doubl-lik th xutbl. A window pprs. Clik Nxt. d Atr th instlltion omplts, lik Finish. 13. Systm Tsting Us this stion to nsur propr instlltion o th ntivirus sotwr utility. Inorrt instlltion my ompromis systm stbility. In ddition, or ntivirus sotwr utilitis to rmin tiv, thy must b updtd rgulrly. Th systm rgrssion tsts outlind in this stion should b ompltd by th ustomr tr th ntivirus sotwr utility is instlld or updtd. I th ollowing prormn tsts r inonlusiv or il, pls ontt Hologi Customr Srvi bor pling th systm in us. MAN Rv 004 Pg 9 o 10

10 SurViw Antivirus Sotwr Instlltion Riving Imgs 1 From n xtrnl sour (.g., Slni Aquisition Worksttion), snd iv studis to SurViw. 2 Ensur tht th studis r rivd in tim priod onsistnt with th bslin onigurtion numbr rordd in th Pth Instlltion stion o th orrsponding SurViw Cybrsurity Produt Rport Loding Imgs 1 From n xtrnl sour, snd iv studis to SurViw. 2 Whil th studis r bing rivd, opn ptint or rviw. 3 Ensur tht th img loding tim is onsistnt with th bslin onigurtion numbr rordd in th Pth Instlltion stion o th orrsponding SurViw Cybrsurity Produt Rport CPU Monitoring 1 Log into Windows s sr. 2 Log into th pplition s dmin. 3 Clik Exit to Windows. 4 Prss th Windows ky nd right-lik th tskbr. 5 Slt Tsk Mngr. 6 On th Tsk Mngr is prsnt, lik Options > nd slt Alwys on Top. 7 Rstrt th pplition nd log in s rviw. 8 With th Tsk Mngr opn, opn ptint to rviw imgs. 9 Ensur CPU usg is blow 30%. m Not: CPU spiks r norml, but sustind high CPU usg or no pprnt rson is not. To optimiz prormn, shdul th systm sn during non-pk or tr hours. Hologi In. 35 Crosby Driv Bdord, MA USA Tl: Sls: Fx: Hologi N.V. Authorizd Rprsnttiv Luvnsstnwg 250A 1800 Vilvoord, Blgium Tl: Fx: For mor inormtion bout Hologi produts, srvis, nd ilitis, visit Pg 10 o 10 MAN Rv 004