The Future of Cloud Computing

Transcription

1 The Future of Cloud Computing TAG Annual Conference 2015 Jim Lynch of TechSoup Director, Green Technology Thursday, November 12 th 2015

2 Our Work TechSoup.org NGOsource NGOk Provides NGOs with technology, products, services, and education at low or no cost. Simplifies international giving for grantmakers and grantees. Connects philanthropy programs with validated NGOs around the world. GuideStar International Caravan Studios NetSquared Provides an information system for NGO reporting and transparency. Creates apps that help communities solve critical problems. Builds local communities for people working in social good technology. 2

3 Our Story We are a global network of 62 partner NGOs that provide the best technology resources to over a half-million organizations in 127 countries. We connect organizations (including foundations) and people with the resources, support, and technology they need to change the world. Foundation Resources: NGOSource - TechSoup for Foundations - Validation Services - Consultant Directory vetted nonprofit and foundation IT consultants 3

4 One of the promises of the cloud has been that hosted IT services will ease up on the demands of IT departments. Have you found that to be the case yet?

5 Outline of the Cloud s Future Continued dominance of the cloud paradigm & more services. No single platform will meet all IT needs in near term. Data creation, collection, analysis and visualization will steeply increase. Increased reliance on integration tools that will work across cloud services. Security concerns will not go away especially as BYOD and IoT develop. Maybe for a next presentation, though. 5

6 Example of a foundation that has migrated to the cloud Established in 2000 in Palo Alto Gordon Moore is Co-founder of Intel $6 billion in assets, 90 employees Program Areas: Environment, Science, Patient Care, SF Bay Area Barry Weiss Director of Technology With foundation for 14 ½ years, 30 years of experience Responsible for the Foundation s technology and systems and four IT staff Challenges: mobile workforce, multiple devices, document sharing, ubiquitous access 6

7 Moore Foundation Cloud Ecosystem Office 365 cloud-based platform for Microsoft Office applications including hosted and calendars with Exchange Online. (Main platform) Box.com online file-sharing platform with good security and management tools for endusers and administrators. Insightly online CRM and project management software that organizes interactions with clients, and also keeps track of projects, s, notes, leads, and milestones Smartsheet online workflow, project management and team collaboration software. It is now integrated with Microsoft Outlook. LucidChart - online diagramming software that allows users to collaborate in real time to create things like flowcharts, org charts, and website wireframes. MailChimp online marketing, mass , and analytics software that imports contacts from a CRM database or spreadsheet. Survey Monkey online survey platform that collects and compiles responses to questions and also provides data analysis. Citrix GotoMeeting online video conferencing and other online meeting platform on computers or mobile devices. Docusign electronic signature and encrypted Digital Transaction Management service for electronic exchanges of contracts and signed documents on computers and mobile devices. When looking for new services, hosted systems are a top priority. 7

8 The Future of the Cloud Services We ll Need 8

9 Document Management and Search Across Multiple Locations New business intelligence cloud services that work across cloud platforms, in-house file servers and individual hard drives. Synata.com contextual intelligence or data mining service that brings data and documents from Box, Dropbox, GoogleDrive, OneDrive etc via search to end-users. Docurated.com is a document search firm that allows users to find a specific chart, slide, collateral, or piece of content without opening any documents. End users just search like they would on Google. 9

10 Data Analytics Microsoft BI (Business Intelligence) is part of the Office 365 Suite. It essentially creates graphs, charts and other visualizations from various datasets in and out of the Microsoft environment. Google Fusion Tables the analytics tool for Google Apps shops. Tableau a lighter weight tool suitable for small offices. Domo Easy end-user tool creates data visualizations and dashboards on demand. Splunk searches, monitors, and analyzes machine-generated big data via a web interface. Splunk4Good is for creating social value data projects. The future: to make it easy for normal people to use these tools. 10

11 Mobile Device Management (MDM) BYOD has been a fact of IT life for quite awhile and it is still a mess. Mobile Iron A company partition can be added or removed instantly on any device without affecting the personal partition. Other MDM platforms include: AirWatch SOPHOS Dialogs Smartman Fiberlink MaaS360 Symantec Mobile Device Security IBM Tivoli 11

12 Cloud Identity Access Management (IDaaS or Single Sign-on) No single cloud platform does it all yet. The Moore Foundation needs to manage accounts across nine primary cloud services. Single sign-on services make it easier for end-users to work across multiple cloud services and also for IT administrators to manage everyone's accounts. AppDirect cloud management platform: Single sign-on for end-users for all their cloud apps on all devices Easy password administration Easy on and off-boarding of employees Single monthly payment Helps with interoperability across services. Other IDaaS platforms include: Okta Centrify Ping Identity OneLogin Clear Login 12

13 Questions?

14 Jim Lynch TechSoup Director of Green Technology Brannan St. San Francisco, CA 94107