Crane PAX. Choice of fast growing airlines.

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1 Crane PAX Crane PAX is the cornerstone of Crane Airline Suite. It is a modern passenger service system (PSS) that allows airlines and their affiliates to create, design, distribute and deliver advanced passenger services. As fully fledged, web-based PSS, it is comprised of inventory management, fares, marketing tools, central reservations (CRC), Internet and mobile reservation and ticketing, agency distribution, check-in and departure control and call centre capabilities. Fully integrated with all the major GDSs, Crane PAX provides a rich set of web services and integration options. Choice of fast growing airlines. Distribution - Under global and regional competition, It is a challenge to keep distribution costs down and maintain the quality and flexibility while increasing market share and global reach. Crane PAX distributes airline's services inventory through a wide range of channels giving the option to manage the rules of the play over a variety of direct and indirect channels. It is an open PSS, which allows airline s inventory to be distributed directly, without incurring additional distribution costs across channels of choice. Direct distribution channels, Crane PAX supports include: - Web and Mobile Applications - Call Center - Airlines Offices - Agency Network - Kiosks KEY FEATURES Advanced Inventory Management Multiple nesting methods, inventory control rules for effective revenue management Fare Management Complex fare structure, point of sale fare control, private fares, ancillary fares Distribution over Direct & Indirect Channels IBE, agents, call centre, ticketing offices, corporate clients, GDS, OTA Interline & Codeshare Management Inbound and outbound interline, direct connection with partners Free-sale and blockspace codeshare Ancillary Service Sales Create new revenue streams via sales of ancillaries through different channels Promotion Management Set rules to manage the most complexpromotions E-ticketing IATA standard e-ticketing over Hitit's own hub for flawless integration with partners Form of Payment Options Credit card, debit card, mobile wallet, Paypal, book on hold Extensive Customer Touch Points & Self-Service Web, mobile, kiosk and call centre Integrated Loyalty Management (Optional) Most advanced loyalty management capabilities with a 360 view of the members Reporting Extensive reports on sales and performance of passenger services Scalability Support during fastest growth phases B E N E F I T S Increased Revenue Result of efficient inventory and fare management capabilities, sales of ancillary services at multiple touch-points Reduced Distribution Costs Extensive direct distribution capabilities Improved Efficiency Inter-departmental synergy and automated processes No Hidden Costs Boarded passenger segment based pricing with no hidden costs Enhanced Passenger Experience Better facilities for passengers from booking to boarding Wider Market Reach Supports all direct and indirect channels

2 Indirect distribution channels supported with a rich set of proven integration methodologies include all major GDSs, online travel platforms, other airlines reservation systems (Interline and Code-share). Crane PAX supports code-share, GDS and interline agreements and integrates with other airlines' and partners' inventories which in turn benefits the airlines with extra revenue, increased wallet share and increased network reach by utilizing the power of their collective customer community. Charter Operations - Crane PAX supports charter operations with its advanced allotment capability. Full charters and split charters can be managed to unveil revenue opportunities. Ancillary Products and Services - Crane PAX has extensive capabilities for creating, promoting and marketing ancillaries over all the distribution channels. It supports many standard ancillary products and services commonly offered within the industry along with capabilities to define new ones easily. This provides the airlines the tools to create new revenue streams quickly and effectively. Crane PAX supports all Special Service Requests (SSR - complying IATA standards) for the purpose of managing ancillary products and services. Along with airline's own ancillaries, Crane PAX also allows partner airlines' ancillaries to be offered in relation to interlining and code-share services empowering the airline to maximise its ancillary revenues. Airline partners (Interline and Code-share) - Depending on the airline business model, there lie opportunities of interline and code-share with other carriers. Crane PAX is fully capable of interline and code-share management. This brings extra benefits to airlines in terms of marketing impact and growth in the passenger traffic. Agent Portal - Agent Platform is a web-based direct sales channel allowing airline's travel agents, ticketing offices, corporate clients and call centre users to do reservation & ticketing, reissue, refund and SSR sales among other operations. Airlines are able to set commissions, services fees, negotiated fares and policies for each point-of-sale in the platform.

3 Supporting each revenue generation, distribution and delivery stream commonly used in the industry, Crane PAX also allows airlines to up-sell ancillaries and cross-sell complementary travel services such as hotels, car rentals, insurance, transfers, destination events and airlines own ancillaries. Flexibility in configuration management and business processes definition tools results in increased efficiency and quality while increasing sales and optimizing customer touch points. Provided as application services, Crane PAX does not require investment in underlying infrastructure and it minimises up-front costs. Hitit Application Services cover hosting and operations of Crane PAX as well as support, maintenance and upgrades, distributing the operation costs over a number of years.

4 Crane Solutions Apart from Hitit s flagship solution, Crane PAX, Hitit is committed to providing its airline customers solutions that address their other core operations. Crane Airline Suite Crane PAX Comprehensive web-based passenger service system (PSS) with built-in IBE and DCS; it allows managing all the mission critical processes from inventory Crane IBE The next generation Internet booking engine with online and mobile self-service capabilities for booking and managing bookings. Crane DCS Web-based departure control system with graphical user interface that enables quick and easy check-in; it also supports web/mobile/kiosk check-in. Crane RA End-to-end passenger revenue accounting system which consolidates and processes all the sales data to calculate financial figures for interline billing, Crane PAX / Loyalty Layer Airline loyalty management system for running complex loyalty progammers. Crane PAX / Loyalty Layer is an optional but integral part of Crane PAX. Crane PAX / Customer Care Layer Single touch-point customer affairs management solution for enterprise wide use. It is an optional but integral part of Crane PAX. B E N E F I T S Hosted application services at true carrier-neutral Tier III data centre in Istanbul Investment in infrastructure is not required Simple pricing structure Infrastructure that covers application server park, all application data, required web-servers and operating systems, underlying database management systems, firewalls, FTP facilities. Multilevel security zones protecting customer data 24x7 operation and monitoring of the Hitit Solution in Turkey and USA Crane Airline Plus Crane ALM Allotment Management solution for airlines to manage scheduled, part-charter and charter operations in a single inventory with capabilities including seasonal planning, pricing, sales management and invoicing. Crane SP Schedule Planning solution for schedulers to create, edit, publish and manage the optimum schedule. Crane Crew Crew Management solution enables handling pairing, rostering, tracking duties and trainings with features to ensure an efficient, fair and feasible duty assignment is maintained. Crane CA Cost Accounting solution generates direct operating costs from actual, contracted and allocated cost elements. It also processes these data for airlines to assess profitability. Crane OCC Operations Control Centre for complete management of daily operations from a compact interface and reports of operational results. Daily Back-ups performing health checks and performance tuning On-site recovery with redundant structure and multiple outgoing Internet connections Disaster recovery facilities enabled in Terramark Miami Cloud (Optional) Full disaster recovery with only 30 minutes lag-time (Optional) SSL secure connectivity with highest adherence to security standards 99,98% service level agreement Crane TP It incorporates airline travel partners' offerings into the booking cycle resulting in increased revenues and customer satisfaction. Please contact us to discuss the best solution combination for your requirements.

5 Availability All Hitit solutions are provided as software as a service with simple pricing models. So, high lump-sum infrastructure investments and never ending maintenance costs are no longer required. Hosted in Hitit s own ISO27001 and ISO9001 certified, high-tech, maximum security hosting facility in collaboration with SAS70-certified Verizon Terremark, one of world s most sophisticated and secure data centre provider, Hitit application services minimize project initiation costs and provide our customers the means to manage their business independent of underlying constraints while utilizing the most advanced technology. Our accelerated problem solving methodology and minimized third party related dependency ensures service excellence. About Hitit Founded in 1994, Hitit Computer Services is one of the world's leading core airline and travel software solutions provider with offerings that support the most complicated and demanding needs of any player in the industry. Hitit is the preferred partner of travel companies from different corners of the world and serves them with a wide range of solutions covering passenger services, loyalty management and customer care, schedule and crew management, revenue and cost accounting. Expert in airline business, Hitit team excels at providing the most dynamic solutions and best customer care at every stage. The consistent expansion of Hitit's customer base and geographic reach is a strong indicator that Hitit has achieved highest levels of customer satisfaction with its end-to-end offerings, combining an agile approach to their needs with a team that works closely with them as partners in their business. Hitit community has grown over the years with airlines with different operational models and sizes from regional carriers and fast growing LCCs to complex full service carriers all around the globe, as well as travel agents and ferriers. Beyond time zones, cultural differences and borders, Hitit furnishes services for airlines without compromising quality. Contacts Address: Hitit Computer Services, ITU Ayazaga Kampusu, Koru Yolu, Arı Teknokent 2, A Blok, Kat 6, Maslak, Istanbul, Turkey contact@hititcs.com sales@hititcs.com Telephone: p: (+90) Hitit. Your team. Your partner.

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