Sterling Solutions, Ltd.

Transcription

1 Ronald B. Sterling, CPA, MBA authored the HIMSS Book of Year Award winning Keys to EMR\EHR Success and publishes the popular EHR issues blog Avoid-EHR-Disasters.com. Ron is a nationally recognized thought leader on the selection and implementation of electronic health record (EHR) and practice management systems. He is an independent consultant and has worked with a wide array of practices, clinics, and healthcare organizations across the country. Ron is a frequent contributor to a wide range of publications including the widely used Marketing You Clinical Practice. Ron Sterling offers high impact ideas and valuable insights on how to use EHR systems to improve patient service and financial results. He has reviewed electronic health record and medical billing management systems from over 150 vendors. Ron is a frequent speaker on EMR/EHRs including upcoming presentations for: Iowa Medical Society February 2012 Greater Kansas City Medical Managers Association March 2012 American Association of Orthopaedic Executives May 2012 Previous presentations for: American Academy of Ophthalmic Executives American Association of Orthopaedic Executives American Society of Medical Association Counsel Association of Dermatology Administrators/Managers Association of Otolaryngology Administrators BONES of PA Annual Conference Central PA Association of Health Risk Managers Conventus Inter-Insurance Exchange Decision Health EHR Webinar EHR Summit West Florida Institute of CPAs Florida Society of Dermatologic Surgeons Greenbranch Audio Conferences and Webinars Billing and Management Association Indian Health Service National Partnership Meeting Lancaster (PA) Practice Manager Association MCARE (PA) EHR Risk Conference MGMA National Conference MGMA OB/GYN Practice Management Conference Metro (DC) Area Physician Services Michigan HIMSS Webinar Mid-Atlantic Podiatric Medical Association New York State Ophthalmological Society Pennsylvania Academy of Ophthalmology Pennsylvania HFMA Physician Insurers Association of America Risk Management Workshop Potomac (VA) Hospital State Volunteer Mutual Insurance Company (TN) EMR Seminars in 30 Cities Tennessee Society of CPAs Conference Tennessee Academy of Family Physicians Scientific Assembly Towards an Electronic Patient Record University Hospital Medical Center Stony Brook Ophthalmology Grand Rounds Wiring Michigan for HIE Conference Wisconsin MGMA Sterling Solutions, Ltd., /19/2012 Page 1

2 Roadmap to Meaningful Use The Meaningful Use Criteria have a number of interdependencies and relationships that need to be considered as your work towards Meaningful Use. As a practical matter, one cannot achieve Meaningful Use through a single action, but through a progression of activities using a Certified EHR. The key challenge facing eligible providers is to make sure that the attainment of Meaningful Use poses the least inconvenience and confusion for patients, doctors and staff while achieving an adequate level of Certified EHR use. Roadmap to Meaningful Use focuses on the critical path for the Meaningful Use criteria. This presentation will Present the Critical Path of MU criteria Review the Relationships Between Criteria to Achieve MU Analyze EHR Implementation Stages in Light of Meaningful Use What you will learn in this course: Relationships Between MU Criteria. Sensible strategies to achieve Meaningful Use. Suggested Length: Minute Webinar or Seminar Sterling Solutions, Ltd., /19/2012 Page 2

3 EHR and Medical Professional Liability Risk The transition to Electronic Records (EHR) may expose healthcare organizations and physician practices to more medical professional liability (MPL) risks due to a number of product, implementation, and usage issues. Providers must be aware of the MPL risk issues associated with the use of EHRs, as well as be prepared to develop and use risk mitigation strategies. This presentation will Discuss the Role of Selection, Implementation, and Use on MPL Risk Examine EHR Design Issues that Create or Control Risk Review Controllable Risk Issues and Mitigation Strategies Present Strategies to Influence EHR Use and Mitigate MPL Risk What you will learn in this course: EHR Product Factors and MPL Risk. Key MPL Risk Issues Associated with EHRs. MPL Risk Assessment Strategies Related to EHR Use. Suggested Length: 60 Minute Executive Briefing Webinar or Seminar 2 to 4 Hour Detail Review and Analysis Webinar or Seminar Sterling Solutions, Ltd., /19/2012 Page 3

4 Results Driven EHR Implementation The EHR experience of many practices and healthcare organizations (HCO) is not inspiring or encouraging. Permanent drops in productivity, disruptions to patient service and failed EHR projects are common. EHR failures can commonly be traced to a focus on the shortest time to starting EHR installation and not on the time to complete deployment. The difference can be dramatic. In many cases, key decisions were not based on appropriate planning, analysis and design. Many organizations rush to complete a dysfunctional process that didn t work with the first doctor and got worse. Results Driven EHR Implementation focuses on a staged implementation process with continual performance measurement. This seminar will present an implementation process that focuses on the design issues needed to frame the EHR effort with as well as the performance monitoring techniques needed to measure progress and status. Thereby, healthcare organizations will avoid moving on with a flawed strategy that will not work no matter how quickly you implement. This presentation will cover: Planning, Analysis and Design Activities Needed to Guide the EHR Effort Establishing Metrics to Monitor Your Current Situation and EHR Deployment Problem Identification and Resolution Phasing Implementation to Maintain Performance and Access Setting and Meeting Goals and Standards Suggested Length: 60 Minute Briefing Webinar or Seminar 2 to 4 Hour Detail Review and Analysis Webinar or Seminar Full Day Seminar Workshop Sterling Solutions, Ltd., /19/2012 Page 4

5 Patient Portals and the Patient Service Strategy According to numerous surveys, patients are eager to communicate with their physicians through a patient portal. For many practices, patient portals can maintain patient contact while supporting treatment recommendations. As with most new technologies, the implementation of patient portals can be a daunting task as you try to maintain cost efficiencies and avoid disruptions to the practice and its patients. This session presents a roadmap to the successful implementation of a patient portal in your practice as part of your EHR strategy. Upon completion of this session, you will be able to: Identify Reasonable Expectations for Patient Portal Benefits Plan the Implementation and Roll Out of Patient Portal Based Services Formulate the Tools and Processes to Harvest Benefits and Support evisits Pilot the Transition of Your Practice and Patients What you will learn in this course: Patient Portal Components and Features. Patient Portals Implementation Issues and EHHR. Practice Infrastructure for Patient Portals. Suggested Length: 1-2 Hour Webinar or Seminar Sterling Solutions, Ltd., /19/2012 Page 5

6 ADAPT EHR Strategy In many cases, practices push ahead with EHR implementation efforts without adequate planning or a blueprint for success. Indeed, many key decisions are deferred until after the EHR is operational. Deferring issues and strategies may result in false starts or compromise patient records. Analysis, Design And Planning Transition (ADAPT) will establish the EHR project framework before you are in the midst of a challenging EHR project. ADAPT EHR Strategy will review the items that a practice needs to address BEFORE you start working with your EHR vendor including: Internal Project Planning, Practical Timelines for Your Organization, Workflow Design Issues, Paper Chart Transition Strategy, Clinical Content Decisions, and Deployment Techniques. This presentation will cover: Design and Planning Work Needed to Set Up an EHR Project Key Decisions Needed to Control EHR Adoption Suggested Length: 1-2 Hour Webinar or Seminar Sterling Solutions, Ltd., /19/2012 Page 6

7 Selecting and Implementing an EHR Selecting and Implementing an EHR will provide you with the knowledge your practice needs to benefit from an electronic healthcare record (EHR,) The full life cycle will be reviewed to help administrators and physicians understand the scope, and challenges of an EHR effort. Real life implementation issues and choices will be examined. Examine Strategic and Tactical EHR Issues Present the Components and Benefits of an EHR Discuss Success Based EHR Selection Strategies Review EHR Implementation Strategies and Issues. Capitalize on EHR as a Patient Service and Productivity Tool What you will learn in this course: The key components and capabilities of an EHR, as well as how an EHR affects your practice. The costs and benefits of an EHR to a medical practice. Successful strategies to address selection and implementation issues. Presentation Options: Available in Beginner, Advanced and Masters/Expert Levels as well as Specialty Focused Presentations. Executive Briefing: Minutes Webinar or Seminar Selecting an EHR: Minutes Webinar or Seminar Implementing an EHR: 1-2 Hours Webinar or Seminar Half Day Seminar Full Day Seminar Sterling Solutions, Ltd., /19/2012 Page 7

8 ADDITIONAL TOPICS INCLUDE: Avoiding an EHR Disaster EHRs from Your Hospital/PHO: A Practice Survival Guide Negotiating an EHR Contract Recovering from an EHR Disaster Revenue Cycle Management and EHRs Surviving the Move to Your Second EHR C:\Documents and Settings\Ron\My Documents\CLNTFILE\ZSupport Documents\Presentations\Seminar Summary\EHR Seminars\Ron Sterling Main EHR Topics.vs9.doc Sterling Solutions, Ltd., /19/2012 Page 8