English 407A: Business Writing Fall 2005
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1 EXAMPLE SYLLABUS English 407A: Business Writing Fall 2005 Section Days/Time Place Instructor Office Phone Office Hours 407A section X MTWRF TIME CBC C309 Description English 407A aims to help you develop the skills you will need to write successfully in the workplace. The course introduces you to the rhetorical principles and compositional practices necessary for writing effective business letters, memos, and reports, including how to: Write to multiple audiences, for various purposes (e.g., to persuade, to inform, to earn or maintain good will) Plan and manage short- and long-term writing projects Draft, design, revise, and edit documents Identify and address problems in organizations Design and implement appropriate research strategies Write collaboratively (e.g., co-authoring, peer revising) Follow and adjust to business writing conventions Develop effective style and tone Design documents (e.g., using page design principles to format documents, incorporating graphics/visuals into documents) Use writing to help prepare and deliver oral presentations Write ethically and responsibly within the business organization and as a member of society English 407A utilizes computers to facilitate the teaching and learning of business writing. There are several advantages to learning business writing in a computer-based environment. Writing with the computer: Is arguably the chief mode of composing in school and workplace contexts Provides writers with more options (especially for accessing networked information and for creating better visual designs/page layouts) Facilitates collaborative writing, a common mode of workplace production Prerequisites Completion of first-year composition requirement. Junior or senior status strongly recommended, but not required. Previous computer experience is recommended, but not required. English 407A, Business Writing Page 1
2 Required Materials Assignments * = Collaborative assignments (group projects where individuals receive separate grades) **= Failing to complete PAM is automatic letter grade reduction to Client Proj. Written Report grade Business and Technical Writing WebCOM by Jeffrey Jablonski (online textbook) o URL: o ONLINE PURCHASE: you can go to the above Web site and purchase an access code online for $ This is cheaper than the $35.95 charged by the bookstore A UNLV Student Computing Resources (SCR) account, to access UNLV public and teaching computer labs o Go to: An account, preferably a unlv.nevada.edu pioneer account o Go to: o You can also access your pioneer account from the Directories tab of the UNLV.EDU Web site (click on Access Pioneer Webmail ) 3-ring binder to organize and store copies of course texts and course work Some 3.5 disks or a ZIP disk for saving files Assignments will be evaluated on the standard plus/minus letter-grade scale and total 100 points (see below). Use the tables below to track your performance in the class. Projects Components Overall % Points Your Grade Intro Memo 2 pp. memo 5% 5.00 Case Project Case Response 10% Documents Planning Memo PAM Job Application Letter 15% Resume PAM Job Analysis Memo Job ad. ~3 Co. research docs. Staff Proposal* 15% Development 12 min. pres.* Slideshow** Handout* PAM Client Project Proposal 10% Signed Consent Letter to Client Misc. Project Plan* 5% 5.00 Project Plan Oral Report Misc. Prog. Report 5% 5.00 Final Report Draft Misc. Peer Review Misc. Final Written Report* 15% Client Presentation 5% 5.00 PAM** Misc. Quizzes 4 quizzes 10% Miscellaneous Attendance & Participation Misc. day-to-day assignments 5% % 100 English 407A, Business Writing Page 2
3 Calculating Grades Grades will be determined on a percentage basis. Major assignments will be graded on the standard letter-grade scale with plusses and minuses. Your overall grade and project grades are based on the following percentages: A = % A- = % B+ = % B = % B- = % C+ = C = % C- = % D+ = % D = % D- = F = 0 % Grade to Points Conversion Use this table to convert your letter grade on a particular assignment to the corresponding point value out of the total 100 points for the course. For example, on an assignment worth 5 points, an A- earns 4.5 points (90% x 5 = 4.5) A A B B B C C C D D D F Quizzes There will be 4 reading-comprehension quizzes administered during the semester, totaling 10% of the overall grade. An optional fifth quiz is given that can replace the lowest score from the previous 4 quizzes. Each quiz will contain 10 questions, with each question weighing one point. There are no make up quizzes. Miscellaneous Grade Your miscellaneous grade is based on your attendance, in-class participation, and completion of day-to-day assignments not listed as major projects. Examples of miscellaneous assignments include planning assignments and document drafts. Generally, miscellaneous assignments are graded pass/fail. Absences also affect your Miscellaneous grade as follows: 2 absences = A; 3 = B; 4 = C; 5 = D; More than 5 absences = F. Your grade could be lower if you fail to submit or perform well on miscellaneous assignments (see above). Your instructor reserves the right to assess the miscellaneous grade on a student-by-student, case-by-case basis. The grade is determined after reviewing your record of attendance, inclass participation, and miscellaneous assignments and comparing it to the other students performance in these areas Revision Policy Because most writing in business context s must be professional quality (i.e., excellent), and document review and revision is commonplace in achieving this in the workplace, you will have the opportunity to revise individually written projects and, possibly, group-written projects. Remember, however, that just as in the workplace you should always strive to produce the highest quality work from the get-go. You can only revise each project once (so revise carefully and consider discussing revisions with your instructor beforehand) When submitting revisions, you must include the originals w/ instructor s comments English 407A, Business Writing Page 3
4 Your instructor reserves the right to refuse revisions in instances where the student submits work that is late or that has clearly not been carefully prepared. Grading Criteria The instructor will explain specific criteria for each major assignment. Generally, however, three overarching criteria of professional quality writing will be used to assess your written work: Purpose: How effectively does the document accomplish its intended task? The overarching aim of all business writing is to maintain and improve relations between people. Your documents will foremost be graded according to how well your documents: meet your goals and the demands of the writing situation; solve a problem or need; meet readers needs; provide relevant, useful, and accurate information; and provide sound arguments in support of claims. Product: How well constructed is the document? Your documents will also be graded according to orderly and coherent presentation of material, professional tone, business style, page formatting, visual design, and correctness (mechanical issues of grammar, spelling, and punctuation). Production: How effectively was the document produced? Careful planning is required to produce professional quality writing. Your documents will be graded according to evidence of effective planning, collaboration, research, drafting, revising, editing, and proofreading. Your instructor will also assess how well you apply course principles and terminology in your documents and project assessments. NOTE: Special Grading Policies You must submit for evaluation all project components listed above to pass the course. Each required component is bulleted in the second column of project table (p. 2) Late major assignments will be downgraded one letter grade per day late Computer problems, related to either PC malfunction or network access, are not a valid excuse for late work or incomplete assignments Unless specified by instructor, assignments are to be turned-in at the start of the class period of which it is due In group projects, students receive separate grades (poor group participation can hurt your grade) An act of plagiarism (or other form of academic/ethical dishonesty) will result in an F for the project and, if deliberate, for the course Attendance & Punctuality University policy requires that you attend every class. If you do miss a class, for whatever reason, you are responsible for making up missed work. Your miscellaneous grade and final grade will be lowered according to the number of classes you miss. See the Miscellaneous Grade section on p. 3 for information on how absences affect your Miscellaneous grade. Being excessively late for class counts as an absence. You are exp ected to notify your instructor by phone or prior to an absence. In the case of unexpected emergencies, notify your instructor as soon as possible afterwards. You can be administratively dropped from the class after 4 absences without instructor notification. Religious observance: As a general rule, a student missing a class assignment because of a religious holiday shall have the opportunity to make up missed work. Students must notify the instructor of anticipated religious absences by the last day of late registration. Extracurricular activities: Students who represent UNLV at official extracurricular activities can make up missed assignments, but the student must provide official written and/or English 407A, Business Writing Page 4
5 notification to the instructor no less than one week prior to the missed class(es). Plagiarism, Academic Dishonesty, & Ethics You must do your own original work in English 407A and appropriately identify that portion of your work which is collaborative with others, or borrowed from others, or which is your own work from other contexts. Whenever you borrow graphics, quote passages, or use ideas from others, you are legally and ethically obliged to acknowledge that use, following appropriate conventions for documenting sources. If you have doubts about whether or not you are using your own or others writing ethically and legally, ask your instructor. Follow this primary principle: Be up front and honest about what you are doing and about what you have contributed to a project. Academic dishonesty: Plagiarism is a form of academic dishonesty, defined in the UNLV undergraduate catalog as any act that violates the academic process of the university (p. 58). This includes giving your work to another to be copied, copying graded homework, looking at another student s exam, giving or selling class work to another student, handing in another s work as your own, and informing someone of questions that appeared on an exam. Penalties for academic dishonesty, including plagiarism, include failing the immediate assignment or the entire course. The instructor can also initiate disciplinary procedures through Student Judicial Affairs that could result in a warning, probation, suspension, or expulsion. Act Professionally: In addition to following the basic principles of honesty and forthrightness in crediting the contribution of others to your work, you are expected to adhere to another basic professional principle: treat others with the respect that you would wish them to grant you. Others includes the people you work for and with (classmates, instructors, corporation, clients); the people you write to (audiences); and the people you write about. Paper Format You are expected to produce high-quality professional documents. A part of that quality is the appearance of your work. Neatness, visual appeal, and mechanical and grammatical correctness do matter though they do not by themselves guarantee that a document is well written. Formal assignments should be typed or printed in a high-quality form. Laser printing (at least 300 dpi), which is now the standard for business writing, is required in English 407A. Your documents should have appropriate margins, spacing, pagination, and formatting. Assignments with spelling, grammatical, or mechanical errors or with obvious erasures, cramped margins, coffee stains, etc. will be downgraded. Use of Samples: Caution! This English 407A course includes numerous samples of the kinds of documents you will be writing in the course, including samples from previous English 407A students. It is important that you understand how to use these models in this class. Generally, your instructor will lead class discussions of samples, critiquing them to discern their strengths and weaknesses and generating from this discussion principles and tactics for business writing. You should then apply the principles and tactics you learn to your own projects. Do not copy or apishly imitate the models! Why not? 1) Because direct copying from models could be plagiarism. 2) Because not all the models are samples of good writing: you could imitate a bad sample or an ineffective tactic. 3) Though most of the samples are generally good ones, they are not good in all respects: you need to develop the judgment necessary to discriminate between effective and ineffective tactics. Document Revision Help At some point during the semester, you will likely have specific questions about your writing. For help revising your writing, consult the alphabetized listing of instructor comments listed under the Handbook section of the online textbook. For example, if your instructor notes you need help using commas, go to the Handbook section, click on the A-D link in the left column, then scroll down for the comma entry. Click on the links for online handouts on comma usage. Talk to your instructor if you need more help. English 407A, Business Writing Page 5
6 Writing Center Support One-on-one or small group assistance with writing is available free of charge to students at the Writing Center, located in FDH 240. Although some drop-in times are sometimes available, students with appointments receive priority assistance. Appointments may be made in person or by calling The Writing Center also offers online help at < When you go to your appointment, bring your Rebel ID card, a copy of your assignment, and two copies of any writing that you have completed on the assignment. One copy will be for you to use, and the second copy will be for the consultant to use. Documented Disability If you have a documented disability that may require assistance, you will need to contact Disability Services for coordination in your academic accommodations. DS is located in the Reynolds Student Services Complex (SSC), Room 137. The phone number is or TDD Spring 2005 Schedule Note: This schedule is subject to revisions, adjustments, and other updates through the semester. Your instructor will notify you of significant changes and updates, but it is your responsibility to stay informed of schedule changes. Wk Day Activity Assignment Due 1 T Aug 30 Course introduction R Sept 1 Memo formats and business style exercises Read: syllabus, Intro Memo assignment (online textbook), Writing Business Memos (online textbook) Get: UNLV SCR account & UNLV account 2 T Sept 6 Business writing style exercises Read: 1. Course Introduction (online textbook) Due: Intro memo (2 print copies) R Sept 8 Begin case project: Scanner Slip-Up Read: 1. Scanner Slip-Up overview, case, notification, rules, planning (online textbook), 2. Business Correspondence (online reading linked from Scanner Slip-Up Planning page) 3 T Sept 13 Quiz #1 Scanner Slip-Up case planning and analysis Due: Scanner Slip-Up Case planning sheet R Sept 15 Scanner Slip-Up case drafting and review Due: Drafts of case documents 4 T Sept 20 Read: Job Application Project overview, planning Intro to Employment Search Project (review content), JAM pages (online textbook) R Sept 22 Company research Due: Scanner Slip-Up Case final documents; copy of job ad 5 T Sept 27 Resume & cover letter principles Read: Resume and Cover Letter principles R Sept 29 Job documents workshop Due: Job Analysis Memo (JAM) 6 T Oct 4 Job documents workshop Due: Resume/Cover letter draft R Oct 6 Intro to Client Project Read: Client Project Overview, Proposal, Planning 7 Job documents workshop T Oct 11 Quiz #2 Intro to Staff Development Project R Oct 13 8 T Oct 18 SD workshop Planning presentations (scripts, visuals) pages Read: Staff Development Project Overview, Planning Due: Final Job Project Documents Read: 1. Planning Oral Presentations 2. Writing Collaboratively: Pt 1, Working as a Team English 407A, Business Writing Page 6
7 Wk Day Activity Assignment Due R Oct 20 SD workshop Due: SD Proposal w/ attached presentation script & PowerPoint slides T Oct 25 SD workshop Due: Client Project Proposal, Signed Client Consent Form R Oct 27 SD presentations Due: 3 SD Presentations T Nov 1 Quiz #3 Due: 3 SD Presentations SD presentations R Nov 3 Client selection day Read: 1. Client Project Project Plan, Progress Project planning Report 2. Writing Collaboratively: Pt 2, Document Production T Nov 8 Project Plan workshop R Nov 10 Project Plan reports Due: Client Project Plans/Oral Reports OUTSIDE RESEARCH NEXT 2 WEEKS T Nov 15 Business reports Read: 1. Client Project Final Report Storyboarding/Using visuals R Nov 17 Final report production T Nov 22 Final report production R Nov 24 THANKSGIVING HOLIDAY T Nov 29 Quiz #4 Due: Individual Progress Reports Final report production R Dec 1 Final report production T Dec 6 In-class peer report review Due: Final Client Report Draft R Dec 8 16 Dec (TBA) Final report revision Final Exam Session Due: Final Client Reports, Client Oral Presentations, Individual PAMs English 407A, Business Writing Page 7
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