The Yorkshire SME Internet Connectivity and Business Growth Survey 2015
|
|
- Sharlene Newman
- 8 years ago
- Views:
Transcription
1 The Yorkshire SME Internet Connectivity and Business Growth Survey 2015
2 Foreword by David Tindall This survey took place in May 2015, when Talk Straight joined forces with Yorkshire Business Insider to get valuable feedback from Yorkshire SMEs about their broadband connectivity and how closely this is linked with business growth and development. The survey provided some interesting results from a broad spread of companies across Yorkshire. What was most interesting was the diversity of size and industries of these companies. It is good to see that Yorkshire remains a strong base for professional services, manufacturing and construction. Results have confirmed that the majority of companies are now largely dependent on their internet connection for their business activities, with over 93% of companies saying they use Wi-Fi. When we asked about broadband, the large majority of businesses stated that speed was the most important factor but most said that overall they were most satisfied with reliability, revealing that many would like to have faster broadband. As an approved supplier in the Government s Superfast voucher scheme, we were very surprised that so few SMEs are aware that they can get a grant to install faster broadband to their premises. Half of the companies surveyed said that they heard of the scheme but weren t sure what it was or knew about the scheme but hadn t looked into whether their company could qualify. Shockingly, almost a quarter of companies said that they had not heard of the Government s Superfast Broadband scheme at all. Proof to us that the Government needs to be doing more to generate awareness, particularly now that the scheme has been extended until March 2016 with 50 towns and cities eligible. Over half of the companies surveyed are utilising cloud hosted services but an overwhelming 70% said that they were concerned about data security and some are even holding back because of it. Given recent publicised incidents, it is not surprising - but this also reveals a lack of awareness from SMEs about the availability of hosted security and Unified Threat Management, which can be included as part of their broadband service. This could protect their data from intrusion as well as advanced persistent threats. About Talk Straight Group Talk Straight is an Internet Service and Telecoms provider to businesses across the UK. The company has partnerships with all the UK broadband network providers, giving businesses the fastest possible broadband technology together with protection from one of the world s leading online security providers, Fortinet. 2
3 What are the main aim(s) for your business over the next year? This question aimed to determine where businesses would be applying their most focus and the most investment over the financial year. Respondents were allowed to choose 3 options and these were not weighted. Naturally, most said they were interested in increasing turnover. Most surprisingly, many businesses showed least interest in entering markets outside the UK either in Europe or internationally. Percent answered question 90 skipped question 9 Count To increase turnover 80.0% 72 Launch a new service, brand or product 33.3% 30 Invest in staff 33.3% 30 Reduce costs by streamlining business processes and reducing waste 31.1% 28 Improve customer retention 30.0% 27 Improve customer service 30.0% 27 Invest in new technologies 25.6% 23 Expand into new premises 14.4% 13 Enter markets outside Europe 8.9% 8 Enter the European market 1.1% 1 3
4 If you could choose one aspect of your internet service to improve, what would it be? This question asked businesses what they thought was the weakest aspect of their current internet service. Price and reliability were balanced, but over half said they d like to see an improvement in speed. None of the companies surveyed said that they needed a better SLA, which would lead us to conclude that most, if not all have never experienced an internet outage. Very few felt that customer service needed improvement, which could reflect either an overall satisfaction or reveal that most had not needed to contact their internet service provider recently. Percent Count Speed 53.3% 40 Reliability 21.3% 16 Price 22.7% 17 A comprehensive service level agreement (SLA) 0.0% 0 Customer service from the supplier 2.7% 2 answered question 75 skipped question 24 4
5 With which aspect of your internet connection are you most satisfied? This question asked businesses to choose the strongest aspect of their internet connection. Reliability scored highest, reaffirming our theory that few had experienced any long-term loss of service. Only 25.7% had chosen speed, which would again indicate that there is a level of dissatisfaction in this area. Percent Count Speed 25.7% 19 Reliability 40.5% 30 Price 21.6% 16 A comprehensive service level agreement (SLA) 4.1% 3 Customer service from the supplier 8.1% 6 answered question 74 skipped question 25 5
6 What kind of broadband connection do you currently have to your business? This question revealed some unexpected answers, with almost 1/3 of companies stating that they are still using a copper line ADSL connection, even though many will now have fibre installed to their nearest street cabinet which would give them a faster connection. 20% have a leased line, which indicates they have larger premises, probably with a higher number of employees. Only a handful have Fibre-to-the Premises, a lesser known type of fibre technology which is becoming more widely available. Many respondents skipped this question or were not able to answer, indicating an overall lack of knowledge by business leaders and owners about the differing types of technology available today and whether their business could access something better. Percent Count ADSL 33.8% 22 FTTC (also known as Fibre, BT Infinity or Superfast Broadband) 24.6% 16 FTTP 4.6% 3 A dedicated leased line 20.0% 13 I do not know 16.9% 11 answered question 65 skipped question 34 6
7 Does your business have a back-up internet connection? This question looked to explore whether businesses had considered the implications of what might happen if their main internet connection developed a failure. Certainly, those relying on cloud-hosted data, services or apps would be badly impacted without a failover in place. Surprisingly, less than half said they had a back-up connection. This could be a reflection of the steady level of service and reliability they experience from an existing connection and why they have not been initiated to consider the business continuity implications should their sole line fail. Percent Count Yes 38.7% 24 No 61.3% 38 answered question 62 skipped question 37 7
8 Are you aware of the Superfast Britain scheme that will award SMEs with a grant of up 3,000 for a faster internet connection? The answers to this question were most surprising, with only a handful of companies having taken advantage of the Government s voucher scheme. Almost a third said that they had heard about the scheme but hadn t really looked into whether their business would qualify and 19% said they had heard about it but didn t understand how it might benefit their business. There is a definite need for more education to businesses about this offer. Percent Count Yes, and our business has already used the voucher scheme to get a faster connection 10.9% 7 Yes, we are familiar with the scheme but haven t looked into it 26.6% 17 We looked into the scheme but found that we did not qualify or could not get a faster speed 18.8% 12 I have heard of it but am not quite sure what it is 18.8% 12 I have not heard of the Superfast Britain/Superconnected Cities scheme 25.0% 16 answered question 64 skipped question 35 8
9 What could the Government do to better support the SME? This was designed as a follow up to the Superfast Broadband voucher question to hear what businesses thought the Government could also be doing to help SMEs. Respondents were allowed to choose up to 3 answers. Over a third agreed that making regulations and paperwork easier would help them, whilst many agreed that reducing tax thresholds would be of benefit. Over a 1/4 believe there are too many barriers to selling into the public sector, and that the Government could make it easier for private companies to sell to public organisations. Very few wanted advice about entering the European market, either because there are few barriers here or because most businesses are satisfied selling solely to the UK domestic market. Percent Count Provide more central funding 30.2% 19 Create better employment laws 20.6% 13 Make regulations and paperwork easier to understand 36.5% 23 Reduce tax thresholds 34.9% 22 Give more free advice and support on entering the European market 9.5% 6 Make it easier to sell into public sector organisations 28.6% 18 Other (please specify) 2 2 answered question 63 skipped question 36 9
10 Which telecoms services does your business currently use? This question aimed to investigate whether businesses were making the most of their internet connection by taking additional services. The good news is that almost all businesses now provide Wi-Fi for staff, allowing them to work more flexibly around the workplace. More than 50% are capitalising on the cost savings that come with SIP Trunking and VoIP, effectively harnessing their internet connection to transmit voice data. However, there are still many who are not. This could indicate a lack of education and awareness of the benefits of VoIP. Only a handful of companies are allowing personally-owned devices to be used in the workplace. This could be due to concerns about a lack of control of third-party devices, worries about data security or a fear of viruses and malware spreading to the company network. Percent Count Wi-Fi 93.4% 57 SIP trunking 14.8% 9 VoIP hosted telephony 44.3% 27 Mobile Phones 91.8% 56 A BYOD device policy for staff 11.5% 7 answered question 61 skipped question 38 10
11 Are you currently using any cloud-based services? Cloud hosted services have come under a lot of criticism recently and we wanted to see how this might affect the uptake of cloud hosted services, applications and storage by SMEs. Almost half the companies surveyed said they were already using cloud services with a further 25% already considering it, revealing that many are aware of the advantages of the cloud. Surprisingly, 16.4% said they would never consider using the cloud. With a large number of legal firms based in Yorkshire, this aversion may be born out of worries about security, particularly where the storage of sensitive, confidential data is concerned. Percent Yes and have been doing for some time 50.8% 31 Only cloud-hosted security for our internet connection 8.2% 5 We are looking into cloud based services but don t use them at present 24.6% 15 We would not consider cloud based services 16.4% 10 answered question 61 skipped question 38 Count 11
12 What would be the main barriers that would prevent your business from using cloud-based services? This question aimed to dig deeper into why some companies had rejected cloud adoption. Respondents were allowed to select more than one answer. Not surprisingly, concerns about data security came out as the main reason with 70% of respondents choosing this option. Loss of control and lack of IT knowledge were also key issues. Percent Lack of internal IT knowledge and experience 16.7% 5 Concerns about cost 10.0% 3 Loss of control 26.7% 8 Concerns about data security 70.0% 21 Don t really understand the benefits 6.7% 2 answered question 30 skipped question 69 Count 12
13 If money was no object, what kind of technology or digital innovation would benefit your business? This was an open answered question, posed for a bit of fun and gave business owners the chance to reveal their wish lists! Superfast 4G service wherever we go in the UK! Flawless Androids with long battery lives. Improved hardware and remote working Better advice and training for the simple business owner who is not an IT expert. An advice helpdesk for IT problems would be handy too. The Cloud & smart marketing Ideally every one of our staff would have their own tablet to work on. Then we wouldn't have the delay associated with posting and returning the paperwork back to the office. Better computers, high speed broadband and improved software that is compatible with tablets. 13
14 Appendices Information about the companies that responded to our survey. Turnover Number of employees Businesses by sector 14
Reliable, fast data connectivity
Data Reliable, fast data connectivity Discover business-grade, high speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services connects your
More informationBT BUSINESS PARTNER SALES.
BT BUSINESS PARTNER SALES. INTERESTED IN BECOMING A BT BUSINESS PARTNER? PARTNER SALES PROPOSITION 2014/15. ADDING VALUE EXTENDING REACH. Look at this great proposition. CONTENTS. 1. BT BUSINESS PARTNER
More informationMeeting the challenge of voice services
Meeting the challenge of voice services Executive Summary Making the most of convergence to bridge the gap between IT networks and traditional telephony. This white paper is aimed at IT support companies
More informationFREQUENTLY ASKED QUESTIONS
What is this project about? Who is behind it? Why was this area chosen? How much will the project cost? Who will get improved broadband? When will it all happen? FREQUENTLY ASKED QUESTIONS What will improved
More informationAre you moving premises?
Are you moving premises? Mobile Solutions Effective Communication Effective communication is the key to every successful business and today s communication requirements are not restricted to the office.
More informationSuperfast Business Wales. Are you prepared for the arrival of superfast broadband?
Superfast Business Wales Are you prepared for the arrival of superfast broadband? Superfast Business Wales Broadband and business Contents What exactly is superfast broadband?... 4 How fast is superfast?...
More informationSuperfast Broadband - 8 Top Tips
Superfast Business Wales Are you prepared for the arrival of superfast broadband? Superfast Business Wales Contents What exactly is superfast broadband?... 4 How fast is superfast?... 5 What will superfast
More informationConverged Private Networks. Supporting voice and business-critical applications across multiple sites
Converged Private Networks Supporting voice and business-critical applications across multiple sites Harness converged voice and high-speed data connectivity MPLS-based WAN solution that supports voice
More informationSupporting voice and business-critical applications across multiple sites
MPLS Supporting voice and business-critical applications across multiple sites Harness converged voice and high-speed data connectivity Reliable, highly available MPLS-based WAN solution that supports
More informationData Services. Reliable, high-speed data connectivity
Data Services Reliable, high-speed data connectivity Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services
More informationData Services. Reliable, high-speed data connectivity. in partnership with
Data Services Reliable, high-speed data connectivity in partnership with Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP
More informationData Services. Reliable, high-speed data connectivity
Data Services Reliable, high-speed data connectivity Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services
More informationThe Helpful UK Connection Vouchers Guide
The Helpful UK Connection Vouchers Guide Are you eligible for a grant of up to 3k to boost your business broadband? Does your business need it? Why should you bother? Where should you begin? Registered
More informationConverged Private Networks. Supporting voice and business-critical applications across multiple sites
Converged Private Networks Supporting voice and business-critical applications across multiple sites Harness converged Converged Private Networks voice and high-speed data connectivity Reliable, highly
More informationIs high speed satellite internet right for me?
Is high speed satellite internet right for me? Are you constantly frustrated by slow or unreliable broadband? Unsure whether the government fibre roll out will ever reach you? Would you like to do more
More informationE-commerce Home Office Small Business Network Solution
Converged Private Networks Supporting voice and business-critical applications across multiple sites Harness converged voice and high-speed data connectivity Reliable, highly available MPLS-based WAN solution
More informationMedaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system
Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system Why Liquid Business Solutions? When choosing a technology partner, you
More informationService Datasheet. Education Communication Platform
Education Communication Platform The Education Communications Platform has been designed for schools and colleges to get the best out of their IT needs. ECP incorporates connectivity, UTM security including
More informationBroadband Connection Vouchers Scheme
Broadband Connection Vouchers Scheme WHAT IS THE BROADBAND CONNECTION VOUCHER SCHEME? WHAT IS THE BROADBAND CONNECTION VOUCHER SCHEME? UK Government scheme to enable companies to overcome the cost barriers
More informationAli Marshall 3 rd Sector Telcom
Ali Marshall 3 rd Sector Telcom Who are 3rd Sector Telecom? We are a specialist provider of all aspects of telecommunications to the charity and not-for-profit sector Voice Mobile Inbound Connectivity
More informationBroadband v Ethernet
E DATA MOBILE VOICE DATA MOBILE Broadband v Ethernet the business buyer s guide Background: The importance of Internet for the SME Today, internet connectivity plays a pivotal role in the life of the typical
More informationWhy Should Unified Communications Be Part Of Your Strategy?
oip Why Should Unified Communications Be Part Of Your Strategy? It s not just the large firms implementing Unified Communications (UC), small organisations are also starting to reap the benefits. Who Should
More informationSEE THE LIGHT. How fibre optic broadband can transform your life at work. A BT Infinity for business publication
SEE THE LIGHT How fibre optic broadband can transform your life at work. A BT Infinity for business publication WELCOME. You re busy, so we ve aimed to make this guide as simple as possible. hello If you
More informationA guide to VoIP for small to medium sized business
//VoIP Telecommunications Company A guide to VoIP for small to medium sized business Contents 1 I want to move my business to VoIP. The things you will need to consider. The key points 2 3 4 Types of connectivity
More informationBig investment, big challenges - the BT view. Bill Murphy, Managing Director NGA, BT
Big investment, big challenges - the BT view Bill Murphy, Managing Director NGA, BT What a difference a year makes Good news from the Government By 2015 Our goal is simple: within this parliament we want
More informationwhy fixed.plan? We only connect to Tier 1 partners, including Openreach, BT and Talk Talk Business, ensuring a robust and reliable service.
fixed.plan Operating directly with tier 1 suppliers including Openreach, BT and TalkTalk Business plan.com provides you with access to the biggest and most reliable telecommunications networks in the UK.
More informationG Cloud Service Description Premier SIP Trunk Software as a Service October 2015
G Cloud Service Description Premier SIP Trunk Software as a Service October 2015 Premier Choice Telecom has been a trusted provider of communications solutions for businesses for over 15 years. Our clients
More informationData services. Reliable, high speed data connectivity for business
Data services Reliable, high speed data connectivity for business Data services WHAT ARE OUR DATA SERVICES? Our family of high speed IP connectivity services connects your business directly to Gamma s
More informationDon t just take our word for it
Don t just take our word for it With Gigaclear we can use the Internet as it was intended, not staring at a frozen screen for hours on end We watch TV shows using BBC iplayer without interruption, access
More informationThe Future of Network Security Sophos 2012 Network Security Survey
The Future of Network Security Sophos 2012 Network Security Survey Sophos and Vanson Bourne surveyed 571 IT decision makers globally to gain a deeper understanding of how IT teams are responding to technology
More informationwww.schoolsbroadband.co.uk Primary Schools Leading provider of broadband to UK schools fast, secure and reliable
www.schoolsbroadband.co.uk Primary Schools Leading provider of fast, secure and reliable broadband to UK schools Contents About Us 3 Connections and Speeds 4 Content Filtering and Security 6 Optional Extras
More informationYour complete guide to Cloud Computing
Your complete guide to Cloud Computing 1 Doc V1.0 Dec 2013 Table of Contents Hosted Desk- 3 The Cloud and Cloud Computing... 4 The benefits of Cloud Solutions 6 The Cloud is Growing - Rapidly 7 Resolving
More information10 Tips. to Safeguard and Protect Business Continuity. Weatherize Your Business for the Elements
10 Tips to Safeguard and Protect Business Continuity Weatherize Your Business for the Elements 10 tips to help safeguard and protect business continuity Extreme weather events, be they tropical storms,
More informationPartner with the UK s leading. Managed Security Service Provider
Partner with the UK s leading Managed Security Service Provider The Talk Straight Advantage Established in 2007, Talk Straight is an ISP with a difference, and is at the forefront of a revolution in cloud
More informationwhy fixed.plan? We only connect to Tier 1 partners, including Openreach, BT and Talk Talk Business, ensuring a robust and reliable service.
fixed.plan Operating directly with tier 1 suppliers including Openreach, BT and TalkTalk Business plan com provides you with access to the biggest and most reliable telecommunications networks in the UK.
More informationBroadband usage among micro businesses. A study on behalf of:
Broadband usage among micro businesses A study on behalf of: 17 th November 2014 BSG Foreword to Comres Survey Broadband usage among micro-businesses The BSG s work programme for the past two years has
More informationConnect your customers to next generation broadband technologies today.
Connect your customers to next generation broadband technologies today. Choose from the widest range of Broadband products in the market from standard ADSL2+ to differentiating services that drive competitive
More informationSnapshot. Success story - VoIP Solutions. Rockford IT. The requirement. The solution. The benefits. Conclusion
powered by in partnership with Rockford IT powered by in partnership with Snapshot Telford-based Rockford IT Ltd is a highly experienced and wellestablished IT solutions provider which delivers bespoke
More informationSUPERFAST BROADBAND. A technology guide
1 SUPERFAST BROADBAND 2 The world of broadband is littered with jargon and technical terms. This guide is intended to help small businesses and charities who want to upgrade their broadband connection
More informationWhat is The Cloud? And how can it REALLY benefit YOUR business?
What is The Cloud? And how can it REALLY benefit YOUR business? What is The Cloud? 3 Sophos Mobile Control 13 Your Cloud, your rules 4 Unified & Simple vs. Bolted-on 14 The real benefits 5 Hosted Telephony
More informationThe Future of Communications
The Future of Communications Cost-Effective Alternatives to ISDN SIP TECHNOLOGY / CLOUD TELEPHONY 0800 206 2107 www.cavcoms.com 0800 206 2107 Cavendish www.cavcoms.com Communications Ltd Cavendish House,
More informationConsumer research into use of fixed and mobile internet
Consumer research into use of fixed and mobile internet Research Document Publication date: 23 March 10 Contents Section Page 1 Introduction 1 2 Methodology 2 3 Residential consumers 3 4 Business consumers
More informationHosted Desktop for Business
Your complete guide to Hosted Desktop Hosted Desktop for Business 1 Doc V1.0 Jan 2014 Table of Contents Hosted Desk- 3 Hosted Desktops today... 4 What is a hosted desktop? 4 How does it work? 6 How easy
More informationThe Emperor s New Clouds
WHITEPAPER Author: Stuart James The Emperor s New Clouds Challenging cloud myths and misinformation Challenging cloud myths and misinformation Author: Stuart James If Cloud can be simply broken down into
More informationSIP TRUNKING THE COST EFFECTIVE AND FLEXIBLE ALTERNATIVE TO ISDN
SIP TRUNKING THE COST EFFECTIVE AND FLEXIBLE ALTERNATIVE TO ISDN A cost-effective alternative to ISDN that provides flexibility and continuity Reliable voice services SIP trunking is the fastest-growing
More informationCase Study: The Maltings Power to the People
Case Study: The Maltings Power to the People What they needed High speed affordable connectivity Reliable and rapid installation Flexibility and availability of service to all tenants What we delivered
More informationWhite Paper. SIP Trunking. Abstract
White Paper SIP Trunking Abstract This paper provides a brief description of SIP Trunks, how they are deployed and the benefits widely put forward in the marketplace as a reason for adopting them. Analysts
More informationConnectivity solutions from RM Education
Connectivity solutions from Nowadays, fast, reliable broadband is essential It s time to change. In today s school the Internet is being used more than ever for teaching and learning. It has unlocked countless
More informationBroadband Connection Voucher Scheme
Broadband Connection Voucher Scheme Application Form This application form should be filled out by businesses and third sector organisations applying to the Brighton & Hove Broadband Connection Voucher
More informationMAXIMUM PROTECTION, MINIMUM DOWNTIME
MANAGED SERVICES MAXIMUM PROTECTION, MINIMUM DOWNTIME Get peace of mind with proactive IT support Designed to protect your business, save you money and give you peace of mind, Talon Managed Services is
More informationData services. Reliable, high speed data connectivity for business
Data services Reliable, high speed data connectivity for business WHAT ARE OUR DATA SERVICES? Pennine s family of high speed IP connectivity services connect your business directly to our carrier s next
More informationVoice and Data. Connectivity. Reliable, high-speed. Voice and Data. connectivity
Voice and Data Connectivity Reliable, high-speed Voice and Data connectivity Discover business- grade, reliable SIP trunk and data connectivity Harness cloud services - converge data and voice Our family
More informationBroadband v Ethernet The business buyer s guide
DATA Broadband v Ethernet The business buyer s guide Background: The importance of Internet for the SME Today, internet connectivity plays a pivotal role in the life of the typical SME. Email has changed
More informationData services. Data services. Reliable, high speed data connectivity for business
olid radient, not transparent radient, with transparency Phone: 0800 008 7877 Email: marketing@gamma.co.uk Website: www.gamma.co.uk Address: Kings House, Kings Road West Newbury, Berkshire, RG14 5BY Reliable,
More informationBROADBAND CONNECTION VOUCHER SCHEME Application Form
BROADBAND CONNECTION VOUCHER SCHEME Application Form This application form should be filled out by businesses and third sector organisations applying to Newport Council s Broadband Connection Voucher Scheme.
More informationBT RESELLER PACK CONTENTS
BT RESELLER PACK CONTENTS 1. Contents page. 2. Introduction to Getech. 3-4. Working with Getech & BT Business Partner Sales. 5. Getech & BT What s in it for YOU? 6-7. BT product summary. Getech Ltd., is
More informationGet Your Business Moving. In partnership with Nomis Connections
Get Your Business Moving In partnership with Nomis Connections Get Your Business Moving Mobile devices + the cloud = biggest business opportunity to come along in quite a while Businesses have more opportunity
More informationRetail Communications Survey Report 2013
Retail Communications Survey Report 2013 A report on the findings of the unified communications and retail technology survey Content 4 7 8 18 20 Executive Summary Introduction Research Objectives Survey
More informationNext Generation Access: Enabling Transformation. Bill Murphy - Managing Director, NGA BT Group
Next Generation Access: Enabling Transformation Bill Murphy - Managing Director, NGA BT Group Good news from the Government Our goal is simple: within this By 2015 parliament we want Britain to have the
More informationBT One. Analyst and consultant update, September 2012. BT One. Communications that unify 1
BT One Analyst and consultant update, September 2012 BT One. Communications that unify 1 BT One Agenda Introductions Neil Sutton Vice President Global Portfolio BT One Overview Andrew Small Vice President
More informationBT s response to Ofcom s consultation on battery back-up for superfast broadband services which use fibre optic technology
BT s response to Ofcom s consultation on battery back-up for superfast broadband services which use fibre optic technology September 2011 BT welcomes comments on the content of this document, which will
More informationSuperfast Private Cloud
Superfast Private Cloud Internet with privately-accessed Cloud services CloudNet - Superfast Private Cloud 1 50M TURNOVER 250+ EMPLOYEES 1500+ CLIENTS 2 CloudNet - Superfast Private Cloud The game-changer
More informationOpenreach's UMSUG Application
Openreach's UMSUG Application 16 th April 2013 Phil Royal Openreach Purpose Application to obtain UMSUG approved charge codes for Openreach Superfast Broadband communication cabinets. About Openreach In
More informationhelping your business work faster and smarter
Business grade connectivity solutions helping your business work faster and smarter we are v1-08.14 DATA CONNECTIVITY CONTENTS Picking the right partner Why Daisy? Data connection Why the right solution
More informationBROADBAND CONNECTION VOUCHER SCHEME
BROADBAND CONNECTION VOUCHER SCHEME Application Form This application form should be filled out by businesses and third sector organisations applying to The City of Edinburgh Council s Broadband Connection
More informationWhite Paper. Moving from ISDN to SIP: What you should know. A guide for anyone looking to implement SIP Trunks in their business
White Paper Moving from ISDN to SIP: What you should know A guide for anyone looking to implement SIP Trunks in their business 1 Moving from ISDN to SIP: What you should know A guide for anyone looking
More informationREPORT TO: ECONOMIC DEVELOPMENT AND INFRASTRUCTURE SERVICES COMMITTEE ON 25 AUGUST 2015
PAGE: 1 REPORT TO: ECONOMIC DEVELOPMENT AND INFRASTRUCTURE SERVICES COMMITTEE ON 25 AUGUST 2015 SUBJECT: BY: BROADBAND INFRASTUCTURE COVERAGE CORPORATE DIRECTOR (ECONOMIC DEVELOPMENT, PLANNING & INFRASTRUCTURE)
More informationWelcome. First Phase Deployment Briefing. Julian Cobley Project Director
Welcome First Phase Deployment Briefing Julian Cobley Project Director Programme 1. Introduction: Connecting Cheshire Overview Julian Cobley 2. Infrastructure: BT s role in the Project Bill Murphy; BT
More informationCentral Superfast Broadband Project Frequently Asked Questions
Central Superfast Broadband Project Frequently Asked Questions What is the Central Superfast Broadband Project? The Central Superfast Broadband Project is a partnership between Central Bedfordshire Council,
More informationpenguins penguins event apps: the current statistics
penguins penguins event apps: the current statistics event apps: the current statistics In the information age, the roles played by technology and data have transformed industries of every kind. Not only
More informationThe workplace shift: How can UC improve the way we work?
Opinion paper Working together The workplace shift: How can UC improve the way we work? Introduction Some senior decision-makers are embracing the recent workplace shift; the use of consumer technology
More informationCloud4 User Guide Reliable connectivity for the cloud from Cloud4
Cloud4 User Guide Reliable connectivity for the cloud from Cloud4 Choosing the right broadband for your business If you ve ever shopped around for a good broadband deal for your home then you might have
More informationSMALL BUSINESS REPUTATION & THE CYBER RISK
SMALL BUSINESS REPUTATION & THE CYBER RISK Executive summary In the past few years there has been a rapid expansion in the development and adoption of new communications technologies which continue to
More informationExtraordinary UK Ethernet
Extraordinary UK Ethernet Ethernet Guide. The world of 21CN Ethernet connectivity can be a daunting place. As one of the leading forces in Ethernet Aggregation in the UK, we've seen our fair share of poor
More informationWhitepaper. Cloud Cover. A HR and Payroll Professional s Guide to Cloud Computing
Whitepaper Cloud Cover A HR and Payroll Professional s Guide to Cloud Computing Introduction A few years ago cloud computing was a concept relatively unknown to all but the IT industry. Now, however, the
More informationDocument Purpose: Sets out the Local Broadband Strategy for the Connecting Shropshire Programme. The content is only current at the time of issue.
Document Purpose: Sets out the Local Broadband Strategy for the Connecting Shropshire Programme. The content is only current at the time of issue. Version History Version Issue Date Brief Summary of Change
More informationevery cloud has a golden lining How to make money from the convergence of voice and data with cloud (or hosted) telephony SIP trunks and mobile VoIP
every cloud has a golden lining How to make money from the convergence of voice and data with cloud (or hosted) telephony SIP trunks and mobile VoIP cloud telephony IAN FISHWICK, Chief Executive, AdEPT
More informationSMEs and the communications market: 2006
SMEs and the communications market: 2006 Publication date: June 2006 Contents Section Page 1 Background, research objectives and approach 1 2 Executive summary small businesses and sole traders 3 Small
More informationSIP Connectivity. A Beyond Wires White Paper
Introduction Can you ever imagine having a life without wires? No more being drawn back to a power socket, being stuck to a location or being governed by some CAT5 cabling?! In this White Paper we will
More informationThe cost effective and flexible alternative to ISDN
SIP Trunks The cost effective and flexible alternative to ISDN A cost-effective alternative to ISDN that provides flexibility and continuity Reliable voice services SIP trunking is the fastest-growing
More informationA Look Ahead at Phone Systems in 2014. Will This Be the Year of Cloud-Based Communications and BYOD?
A Look Ahead at Phone Systems in 2014 Will This Be the Year of Cloud-Based Communications and BYOD? Contents Will 2014 Be the Year of Cloud-Based Communications and BYOD?... 3 Why Are Cloud-Based Communication
More informationGet the right communications toolkit to achieve business growth
Get the right communications toolkit to achieve business growth The way your business communicates is changing. As businesses increasingly adopt more flexible ways of working, is it time for you to consider
More informationBroadband services for SMEs: assessment and action plan
Broadband services for SMEs: assessment and action plan Publication date: 25 June 2015 About this document This document sets out Ofcom s views on the provision and availability of communications services
More informationPhase 1 Summary BDUK 90% SFBB 2015/16
Shared Information All information is for the use of the Parish Council and is shared in good faith with the sole purpose of full and open engagement All projected information remains open to change and
More informationGO BEYOND BROADBAND WITH BTNET. THE INTERNET CONNECTION THAT DELIVERS AN UNBEATABLE PERFORMANCE.
GO BEYOND BROADBAND WITH BTNET. THE INTERNET CONNECTION THAT DELIVERS AN UNBEATABLE PERFORMANCE. I've just sent it. Wow, I've already got it. Rock solid reliability we aim for 100% uptime. Unlimited use
More information4net Technologies. Managed Services and Cloud Solutions
4net Technologies Managed Services and Cloud Solutions Managed Services and Cloud Solutions Managed Services and Cloud Solutions are an opportunity for organisations to bring control to complexity by managing
More informationTelco Distribution Agreement Overview
Telco Distribution Agreement Overview Church Resources Overview Church Resources (CR) works to support the not-for-profit industry in Australia. By combining the buying power of our 18,000 Members nationally,
More informationLeveraging Broadband to Offer Value-add Revenue-Generating Managed Services to Small Medium Enterprises (SMEs) by Network Service Providers (NSPs)
www.msona.co.uk Leveraging Broadband to Offer Value-add Revenue-Generating Managed Services to Small Medium Enterprises (SMEs) by Network Service Providers (NSPs) Broadband Internet has gone from being
More informationYour complete commercial solutions provider. www.connexionsgroup.co.uk
Your complete commercial solutions provider. With over 20 years experience in business to business solutions across many different industry sectors; ConneXions Group Ltd has helped several companies at
More informationProduct Datasheet. Broadband. Tel: 0870 160 0650 Email: sales@vaioni.com
Broadband Vaioni has a powerful broadband portfolio providing one of the most comprehensive ranges of broadband products in the industry. Our broadband utilises two of the best networks including BT and
More informationGamma. Reliable, high speed data connectivity for business. Data services. Network Solutions
Gamma Network Solutions Data services Reliable, high speed data connectivity for business WHAT ARE OUR DATA SERVICES? CONVERGE YOUR VOICE AND DATA Our family of high speed IP connectivity services connects
More informationMICROSOFT EXCHANGE EMAIL SERVICES SERVICE DEFINITION
MICROSOFT EXCHANGE EMAIL SERVICES Complete IT Support for Business Westgate IT Microsoft Exchange Email Services: Service Definition Service Name Microsoft Exchange Email Services Overview of Service As
More informationConsumerization Survey Report The Consumerization of IT
Securing Your Journey to the Cloud Consumerization Survey Report The Consumerization of IT An increasing number of organizations are taking a strategic approach to Consumerization. Learn what they are
More informationVoice over Internet Protocol (VoIP)
Voice over Internet Protocol (VoIP) From a simple telephony perspective, it s common for a user moving from a traditional ISDN (Integrated Services Digital Network) telephone system to VoIP to halve their
More informationIs satellite broadband right for me?
Is satellite broadband right for me? Are you constantly frustrated by slow, no or unreliable broadband? Unsure whether the government fibre roll out will ever reach you? Would you like to do more online?
More informationThere are 82 million square ft of data centre space in the UK... We own one of the largest data centre networks...
There are 82 million square ft of data centre space in the UK... We own one of the largest data centre networks... C4L is the 12th fastest C4L is growing the 12th IT fastest growing IT technology technology
More informationwww.unifyu.co.uk Hosted Telephony Guide
Hosted Telephony Guide Hosted IP Telephony - Overview IP Telephony is the new way of communication in the UK; Hosted IP Telephony allows greater flexibility over Traditional Phone Systems. IP Telephone
More informationWHAT YOU NEED TO KNOW ABOUT CYBER SECURITY
SMALL BUSINESSES WHAT YOU NEED TO KNOW ABOUT CYBER SECURITY ONE CLICK CAN CHANGE EVERYTHING SMALL BUSINESSES My reputation was ruined by malicious emails ONE CLICK CAN CHANGE EVERYTHING Cybercrime comes
More informationHigh Speed Communication Guide
Guide Telephone: 0845 230 2940 e-mail: info@lsasystems.com Web: www.lsasystems.com Are you running at full speed? In this busy and unsecure world, businesses of all sizes need to be sure their data is
More information