VERIFONE SERVICE PACKAGES MAKE ACCEPTING CARD PAYMENTS A PLEASURE!

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1 VERIFONE SERVICE PACKAGES VERIFONE SERVICE PACKAGES MAKE ACCEPTING CARD PAYMENTS A PLEASURE!

2 THE MOST EFFECTIVE PAYMENT SOLUTION EXACTLY FOR YOUR NEEDS Premium Plus (In addition to the Premium Package) Expedited delivery Loyalty program Pre-authorization Multi-user version Seller s logo on device Premium maintenance program Device security Device replacement Contract period 24 months VX 820 Duet 46,00 Hybrid VX ,00 3G/Wlan VX ,00 3G/Wlan/Bluetooth VX ,00 Separate reader VX 820 9,80 Chargeable base station Bluetooth, LAN VX 690 9,00 PREMIUM PLUS package Premium Plus Verifone s flagship package includes all the services needed to receive card payments as well as many Premium level value-added services. A Premium Plus subscriber is free to focus on developing their business while Verifone quickly and efficiently handles all issues related to card payments. Premium (In addition to Basic Package) Reporting service Taxi version Restaurant version Invoicing service Extended customer service Product version Contract period 24 months VX 820 Duet 34,80 Hybrid VX ,80 3G/Wlan VX ,80 3G/ Wlan/Bluetooth VX ,80 Separate reader VX 820 9,80 Chargeable base station Bluetooth, LAN VX 690 9,00 PREMIUM package The premium package is a great choice for those who value premium level benefits, such as extended customer and reporting services. A premium package subscriber can not only receive card payments but also monitor the flow of funds through banks and credit companies and into the account. Basic Software license Transaction routing Device maintenance Customer service Contact card payments Contract period 36 months VX 820 Duet 29,80 Hybrid VX ,80 3G/Wlan VX ,80 Separate reader VX 820 9,80 BASIC package The basic package enables receiving card transactions for an affordable monthly fee. Verifone service pagkages make receiving card payments a pleasure! Choose the one that suits you and let us make your daily business easier. Activation fee for all Service Packages is 55. Service package terms of contract can be found in the general Verifone products and services terms of delivery.

3 CHOOSE YOUR SERVICE PACKAGE A SMALL SHOP needs a straightforward device that can be placed on the counter. For a small shop we recommend the VX Duet device and the Premium package. FOR A HAIR or beauty salon the easy-to-use VX Duet device and the Basic package would be a suitable combination. If more than one entrepreneur uses the device, the multi-user version is an ideal choice. For this purpose, Premium Plus is the best package. A COFFEE SHOP typically has a large amount of small transactions. For coffee shops we recommend the VX 520 device combined with the Premium package. The device can also be equipped with a separate smart card reader for client convenience. FOR HOTELS we recommend the Premium package, which includes for example extended customer service hours. The VX 520 device would be ideal for a hotel. If mobility is required, we recommend the portable VX 690 or VX 680 devices. IN A BUSY RESTAURANT environment it is crucial that paying is easy and problem-free. Perhaps a portable device that can be taken to a table might be useful. We recommend the VX 690 device with the Premium Plus package. FOR THE TAXI AND TRANSPORT SECTOR we recommend a portable device with the Premium package. Our portable devices read various special cards and taxi programs and we offer different holders and clamps for mounting. FOR MOBILE COMMERCE, a device that works wirelessly anywhere is the ideal option. For itinerant sellers we recommend portable battery-operated devices VX 690 or VX 680. SERVICES INCLUDE PAYMENT DEVICES DELIVERY INCLUDES: Verifone payment device Power source 2 rolls of paper VX 690 3G/Wlan/BLUETOOTH The new portable VX 690 payment terminal features a hand-friendly design, a hyperfast processor and a 3,5 QVGA touch screen display. The VX 690 is PCI 3.0 approved and features Verifone s built-in security protection, guaranteeing the best data protection on the market. The device also offers a built-in GPS for tracking transaction locations. VX 690 is the most effective partner for all kinds of businesses. It offers wireless payment convenience at various locations, such as restaurants and fairs. With contactless cards it s easy to pay for small purchases in just seconds. VX 680 3G/WLAN Verifone VX 680 a compact portable payment device has a color touch-screen display, NFC reader, battery and many other valuable features. The VX 680 is a next-generation portable point of sale, the perfect partner for all trade and commerce. This splash and shock-proof point of sale is also suited for very demanding environments. Verifone s own POS software guarantees seamless payments 24/7. DESKTOP PAYMENT DeviceS VX 820 DUET Verifone VX 820 DUET is the perfect combination of style and functionality. The powerful processor enables split second transactions. The NFC reader reads both contact cards and proximity cards. The device s large, clear LCD display and appropriately sized keys make it easy to use and help to reduce typing errors. The VX 820 DUET device uses a broadband connection and can be linked directly to an existing network. VX 520 Verifone VX 520 is the perfect solution for receiving payment transactions! The device comes with both LAN and GPRS capability. The device s internal NFC reader is capable of reading new proximity cards. Thanks to a powerful processor, it can handle authorizations in the blink of an eye and a battery makes it possible to receive payments nearly anywhere with ease. A separate NFC-ready smart card reader, the VX 820, can also be connected to the device. SMART CARD READER AND BASE STATION VX 820 An NFC-ready smart card reader that can be connected to the VX 520 payment device. VX 690 Chargeable base station with Bluetooth and LAN that can be connected to a VX 690 payment device.

4 SERVICE PACKAGE FEATURES SOFTWARE LICENSE (Basic, Premium and Premium Plus) The software license and the included maintenance service grant the client usage rights to all software and devices included in the contract and software updates for the payment devices. Verifone guarantees that the software complies with all mandatory payment card data security specifications and with all binding data security regulations required for payment devices enforced during the fixed contract period. Service package set-up fee is 55. Verifone customer service (telephone service, subject to charge) is available Monday - Friday and Saturday TRANSACTION ROUTING (Basic, Premium and Premium Plus) In transaction routing payment card authorization requests and payment transactions from the device are routed to the recipients (for example bank, Nets) safely, securely and quickly through Verifone s service center. The service contacts the bank network through a secure encrypted connection in compliance with security standards set by the Federation of Finnish Financial Services. The client does not need PATU keys and payment card information is not stored within the device. With the routing service changing the transaction recipient is easy and does not require making changes to the device. device maintenance (Basic and Premium) In the case of device malfunction, Verifone will repair it or replace it with another in equal condition free of charge within three (3) business days (Mon-Fri) after Verifone s maintenance & repair has received the defective device. If Verifone s personnel detects that the malfunction has been caused by, for example, an accident, an external individual, fire, damage resulting from issues with air conditioning, electricity or lightning, water damage or another similar event, changes in operating conditions or inappropriate use of the device, the client will be responsible for all service costs. After 36 months the client will be responsible for the service costs of devices. CUSTOMER SERVICE (Basic) Our Customer Service team is available from 8.00 to Mon-Fri and from 9.00 to on Saturdays. Contactless payments (Standard Service) Contactless payments will be activated during device set-up. REPORTING SERVICE (Premium and Premium Plus) Reporting allows a company to centralize the management of funds flowing through payment devices. The service will assign transactions from devices into groups determined by the client and once a day forward them to recipients (for example bank, Nets) as specified by client. The service makes detecting and correcting possible transmission errors, balancing sales and processing month-end closings considerably easier. TAXI VERSION (Premium and Premium Plus) The taxi version enables the use of the taxi program. The taxi program is pre-programmed in the device. RESTAURANT VERSION (Premium and Premium Plus) The restaurant version enables to use of extra/tip on the device. PRODUCT VERSION (Premium and Premium Plus) With the product version it is possible to assign products and services on the device. This makes it possible to print a receipt with the sold product or service, business ID, price and proportion of VAT. INVOICING SERVICE (Premium and Premium Plus) The service offers invoicing as a payment method alongside existing debit and credit card options. This service is offered in cooperation with Intrum Justitia. EXTENDED CUSTOMER SERVICE (Premium and Premium Plus) Mon - Fri from 8.00 to Sat from 9.00 to Sun from to Fast DELIVERY (Premium Plus) We ship a payment device within 3 days from receiving all required information from the client. LOYALTY PROGRAM (Premium Plus) Activation of loyalty program. This feature will be installed during device set-up. Pre-authorization (Premium Plus) Pre-authorization enables making a fund provision request in advance on a client s card. This feature is suitable for hotels and car rentals. MULTI-USER VERSION (Premium Plus) With the multi-user version it is possible for multiple legally separate businesses with separate accounts to share a device. The accounts of the businesses sharing a device must all be in the same bank and each business is required to have a separate payment device contract. SELLER S OWN LOGO ON THE DEVICE (Premium Plus) A seller can use their own logo on the device. The seller will provide the logo to a Verifone sales person upon placing an order. PREMIUM SERVICE (Premium Plus) If a client notifies Verifone of a device malfunction before on a business day, he will be sent a replacement device on that same day. If a client notifies Verifone of device malfunction after or on a non-business day, a replacement device will be sent on the next business day. DEVICE SECURITY (Premium Plus) If a device malfunction is determined to be the client s responsibility, the deductible is 195 / device. Device security is valid through the fixed contract period (24 months). CHANGING THE DEVICE (Premium Plus) The client is allowed to change payment device type (desktop > portable or portable > desktop) free of charge once during the fixed contract period.

5 NEW BlueCommerce WEB PAYMENT SOLUTION Web shops can use Verifone s new and easy to use service for receiving and handling payments online. The service is secure and easy to use and genuinely generates additional sales in the form of both new and returning clients. When the clients has been strongly identified once, they are able to make payments easily, securely and quickly in all online shops that use the Verifone payment form. Multiple payment options help to ensure a broad client base. A short clearing time and a straightforward accounting model mean that funds will be quickly transferred to the merchant s account. The merchant will also have advanced tools at his disposal to help prevent misuse. REPORTING SERVICE A seller monitors payment transactions through the reporting service. This service is especially useful for businesses that sell online as well as in a brick-and-mortar store as the same reporting tool can be used to easily and cost effectively monitor payment transactions in both environments. OPTIMIZED FOR MOBILE The payment form is optimized for the mobile environment, which makes it possible to process payments anywhere. This feature will help to bring in more customers and increase sales in an online shop. Safe Reporting service Refunds management Short clearing time Optimized for mobile EXTENDED CUSTOMER SERVICE (Premium and Premium Plus) Mon - Fri from 8.00 to Sat from 9.00 to Sun from to Verifone Finland Oy Vantaankoskentie 14 C, Vantaa Tel (0) [email protected],