Next-Generation Solutions and Services for Telemedicine

Transcription

1 Next-Generation Solutions and Services for Telemedicine yimprove patient access to healthcare professionals yextend care to remote areas yoffer remote access to health information ymaintain security compliance ycontrol costs

2 Healthcare without boundaries. In this modern world, no one should struggle to access quality care. Unfortunately, people still fall through the cracks. Maybe it s the man who lives too far away from the specialist who is an expert on his rare condition. Or the students of a small college that can t afford to pay a medical staff to be on campus full time. It could even be the entire rural community that just lost its only town physician to retirement. As costs rise and the number of nurses and other healthcare professionals lag behind demand, it s becoming extremely difficult to bring care to where patients live. That s where Verizon can help. We offer next-generation IT, security, communications, and network solutions that enable you to use telemedicine to bridge the gaps in care that affect home-bound patients and underserved communities. With services like real-time 24-hour remote monitoring or two-way video consults, you can help reduce the likelihood that staffing issues and geography will keep your patient from getting the care he or she needs. But that s just the beginning. Keep reading to learn how we can help you enhance care by improving the way your organization communicates and shares information with the entire healthcare ecosystem. The world s best doctors now available in everyone s hometown. Verizon communications solutions and services for telemedicine: y Conferencing y Unified communications/ Voice over IP (VoIP) y Wireless communications and devices y Contact center solutions y Third-party software solutions for wireless devices: Epocrates: Search a complete reference for drugs, diseases, and diagnostics. MedAptus: Find patient information, code, dictate, write prescriptions, and manage revenue at the point of care. Clinical Xpert Navigator: Get direct access to the latest updates on patients any time from your mobile device. 94 % of the Fortune 1000 healthcare companies have partnered with Verizon. Whether patients live in a rural community of 300 or a metropolis of 3 million, everyone deserves access to quality care. And with today s technology, patients do not have to leave the comfort of their hometown to get it. As a global leader in communications solutions, Verizon can help your organization deliver cutting-edge telemedicine to connect underserved patients to doctors and specialists they did not have access to before. For example, remote health monitoring and e-visits allow you to reach patients at their homes. You can also create virtual clinics in rural areas, using a range of wireless devices, high-bandwidth data transfer, video consult imagery, and video networking. These tools enable remote specialists to consult with other doctors on procedures, so professionals scattered across multiple locations can collaborate more effectively. In addition, you can use our unified communications solutions like video conferencing to improve interaction between patients, providers, and payers. Real-world scenario: Scrubbing in from 1,500 miles away. A cardiologist is performing a new, highly complex surgical procedure involving an implanted device. The surgeon pre-arranges bringing in a surgical expert from the device manufacturer to assist in the operation. Using two-way video conferencing, the expert views the procedure in real time from his office and collaborates with the surgeon to make sure the right device is used and properly inserted, helping to make the operation a success. All of these technologies not only improve the quality of care for many patients they can also help to control costs. Telemedicine can help healthcare providers: Reduce unnecessary patient transfers by one-third. Save $800 million per year by shifting treatment from physicians visits to home healthcare visits. Telecom, IT and Healthcare: Wireless, Wireline and Digital Healthcare ( ), The Insight Research Corporation

3 Address understaffing issues. In many cities and towns across the country, there aren t enough healthcare providers specifically nurses and certain specialists to serve the needs of the community. Network solutions from Verizon can help your organization care for more people without spreading your professionals too thin. With the right infrastructure in place, large hospitals and clinics can share resources with outlying clinics, community health centers, home health agencies, ambulatory care sites, specialists offices, and more. By using a high-speed network to connect remote clinical diagnostic and monitoring services with home healthcare devices such as glucose, oxygen, or EKG monitors, a limited nursing staff can watch over a much broader base of patients. Our network solutions can also enable remote ICU monitoring and management to expand the reach and care of intensive-care doctors and nurses from a central location. Real-world scenario: Cross-county radiology. A radiologist reads X-rays taken from multiple hospitals across the county. Using secure networking solutions from Verizon, he forwards the images and his diagnoses to the treating physicians. The treating physicians immediately receive the results, share them with their patients, and prescribe effective treatments. Verizon network solutions and services for telemedicine: ymanaged network solutions ynetwork security yinfrastructure management yprivate and public networking 200 3,500 What is Telemedicine & Telehealth?, American Telemedicine Association. It is estimated that there are about telemedicine networks in the United States involving close to medical and healthcare institutions.

4 Patients can take a more active role in their health without breaking a sweat. When patients become active participants in their health, they re more likely to ask the right questions, follow treatment plans, and seek care before small health issues become big problems. All of which can improve health outcomes. One way to empower patients is through online patient portals. These give patients secure access to their medical information and advice from healthcare professionals. IT solutions and services from Verizon can securely host patient portals and provide access and back-up for personal health records (PHRs), electronic medical records (EMRs), picture archiving and communication systems (PACS), and other critical patient information. Real-world scenario: A sleep clinic puts distance issues to rest. A patient with chronic insomnia lives in a small town, hundreds of miles away from the nearest sleep clinic. Via an online portal, he can document his sleeping patterns and discuss them with his doctor. The doctor can then submit an e-prescription for alternative medications, and track and compare the results. In addition, secure online communities can supplement traditional healthcare by providing specialized health information. Online discussion groups can also help patients receive comfort and helpful ideas from others in similar situations. Verizon solutions and services for patient records management: y Application management y Content distribution y Back-up and restore y Hosted infrastructure y Data center collaboration Intensive care for patient privacy. One of the biggest concerns healthcare administrators have about telemedicine is how to keep patient information private and their organizations in compliance as data moves through the organization and out into the extended enterprise. Verizon security solutions help you vigorously protect patient information as it is transferred to and from healthcare facilities, patient homes, specialists, and pharmacies. For example, Verizon Identity Management can help you verify that healthcare professionals and payers are who they say they are so information stays safe. We help you align your policies, processes, and procedures to secure your infrastructure without disrupting the flow of information that s the lifeblood of your organization. You can also use our expertise to stay aligned with government regulations and other compliance standards. We offer tools that help you check your own infrastructure and even benchmark your partners compliance status against your own internal security specifications, key industry standards, and regulations. Verizon solutions and services for secure telemedicine: y Data protection y Risk assessment y Identity access and management y Authentication management y Managed security services y Vulnerability management y Security compliance management Real-world scenario: Lock down patient information, Open up provider access. A patient in Idaho needs surgery and his local doctor wants to consult with a specialist in Oregon. The specialist needs on-demand access to digital records while maintaining patient privacy and regulatory compliance. Verizon security solutions help the Washington specialist securely access digital patient records from the doctor s office in Idaho. The patient receives the care he needs while his medical data and private information stay secure. IT healthcare solutions and services can help organizations save close to $165 billion annually. Ivan Seidenberg, America s Healthcare at Risk: Finding a Cure

5 Keep your bottom line healthy. Beyond providing patients with a quality healthcare experience, the biggest benefit telemedicine offers is cost containment. When small-town patients can use a virtual clinic to access care from big-city specialists, it helps control costs. When your current medical staff can care for more patients in less time, that helps control costs. And when patients can manage their ongoing wellness from home well, that helps control costs, too. Telemedicine services built on Verizon solutions can also help improve healthcare management, reduce travel times, and improve diagnosis timelines and claims processing. Verizon solutions and services for cost control: y Mobile broadband y Managed networks y Wireless devices y Third-party software solutions for wireless devices Real-world scenario: A handheld device and an e-prescription prevent a harmful drug interaction. Late one evening, a patient calls his doctor s office complaining of pain from a skin abscess that was examined days before but treated with a self-care approach. Using a handheld device and Verizon Mobile Broadband service, the overnight on-call physician issues an e-prescription for penicillin, but receives notification that the patient is allergic. She then prescribes an alternative drug, helping her patient avoid an adverse reaction. As it turns out, next-generation healthcare is about getting back to basics. The future of healthcare is about helping ensure high-quality, personal care for every patient no matter where they live. Technology will play a huge role in delivering on that promise. As a strategic IT partner, Verizon has the skills, solutions, and expertise to help your organization take advantage of technology to realize your business vision. We ll help you build a flexible telemedicine infrastructure that enables you to improve access to care, secure patient data, and control costs. All of this, in turn, will allow your organization to spend less time wrestling with obstacles and more time caring for patients wherever they may be. Where do you start? For more information about Verizon solutions and services for healthcare organizations, please contact a Verizon sales specialist or visit verizonbusiness.com/solutions/healthcare. Verizon is a proud member of the American Telemedicine Association.

6 For more information about Verizon solutions and services for healthcare organizations, please contact a Verizon sales specialist, or visit verizonbusiness.com/solutions/healthcare Verizon. All Rights Reserved. MB The Verizon and Verizon Business names and logos and all other names, logos, and slogans identifying Verizon s products and services are trademarks and service marks or registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other countries. All other trademarks and service marks are the property of their respective owners.