QUALITY ASSURANCE OF HIGHER EDUCATION IN VIETNAM QUALITY MANAGEMENT AT USSH-VNU- HCM CITY

Transcription

1 QUALITY ASSURANCE OF HIGHER EDUCATION IN VIETNAM QUALITY MANAGEMENT AT USSH-VNU- HCM CITY NGUYEN DUY MONG HA, M.A. & M.Sc. Head, Office of Educational Testing & Quality Assurance University of Social Sciences & Humanities (USSH) VNU-HCMC

2 Contents Overview of HE quality assurance in Vietnam Quality management at USSH-HCMC Conclusion

3 INTRODUCTION Overview of HE quality assurance in Vietnam

4 HE quality assurance in Vietnam Increase in the number of Universities and students + Demand of labour market & regional/global integration: The need for QA system in HE in Vietnam External (accreditation) and internal (self-evaluation) QA systems (Dpt of Testing & QA established in 2003) Policies and guidelines on QA by MOET (Decisions / resolutions in 2001, 2004, 2006, 2007, 2008 on Quality standards & procedures,...) Training courses for QA staff International cooperation in QA Before 2002: 04 centres for QA Now: over 100 centres for QA

5 Overview of Quality Assurance in VN STANDARD FRAME FOR QUALITY ACCREDITATION OF HIGHER EDUCATION IN VIETNAM QUALITY POLICIES OF THE UNIVERSITY EXTERNAL EVALUATION AND RECOGNITION SELF-EVALUATION

6 PROCEDURES FOR ACCREDITATION Decision no.76/2007/bgdđt on 14/02/2007 of MOET Decision No. 29/2008/BGDĐT on 06/06/2008 of MOET

7 10 quality standards 1. Missions and targets of the University 2. Organization and management 3. Curriculum/educational programs 4. Training activities 5. Teaching and managing staff 6. Students 7. Scientific research & technological development 8. International cooperation 9. Libraries, facilities and infrastructure 10. Finance and financial management 7

8 20 Universities accredited in (pilot) 1. USSH Hà Nội 2. University of national economy 3. University of Commerce 4. Thái Nguyên University of technology 5. Vinh University 6. Hải Phòng University 7. Marine University 8. University of Agriculture I 9. Hà Nội University of Pedagogy 10. University of Foreign trade 11. Huế University of Pedagogy 12. Đà Nẵng Politechnical University 13. Nha Trang University 14. Đà Lạt University 15. HCMC University of pedagogy 16. HCMC University of technical education 17. HCMC Politechnical University 18. Văn Lang University 19. Cần Thơ University 20. HCMC University of Agriculture & Forestry 8

9 QA Plans for the year 2020 Establishing the internal QA system at HE institutions Performing accreditation at institutional and HE curriculum/program levels

10 Internal QA system Determining quality standards for the institution & educational programs. Raising awareness of QA in staff Strengthening, establishing and performing activities of the QA centres at Universities Forming quality culture inside the University 10

11 External QA system Encouraging the accredited universities to improve & strengthen quality culture Establishing independent accreditation bodies (first draft in ) Accrediting of the 1st round for all Universities and some professional programs 11

12 : Accrediting of the 2nd round for all Universities and some highly professional programs Auditing the national & regional Universities : Accrediting of the 2nd round for all Universities and some highly professional programs Auditing the national & regional Universities Establishing TQM system at national & regional Universities

13 Quality management at USSH- HCMC

14 Functions & responsibilities of the Office of Educational Testing and Quality Assurance Established on (Dpt of Testing and Quality Assessment in 2006 & Dpt of Testing and Quality Assurance since 2007) Functions & responsibilities: - Counselling and making proposals to the Board of Rectors on possible solutions to QA of USSH-HCMC - Monitoring & evaluating the teaching & learning at USSH - Organizing, implementing testing & assessment activities - Monitoring activities of internal system of QA, guideline/tools for self-assessment - Participating in Peer- assessment at VNU-HCMC & external evaluation requested by MOET - Organizing training courses providing knowledge of quality assurance and self-assessment and external assessment

15 Activities to discover and improve quality - Self-assessment at the institutional level; - Self-assessment at the program level; - Nurture internal motivation for quality assurance.

16 At the institutional level - Applying the set of criteria for HE in Vietnam by MOET for the self-assessment - audited internally by VNU- HCM and waiting to be accredited (externally assessed) by the MOET - Designing tools for data collection in selfstudy

17 At the program level Applying the set of criteria for the internal quality assurance by the Asean University Network Quality Assurance (AUN-QA) Finished the internal check of the self-assessment reports 5-6 disciplines have been registered to be internally audited to the criteria of ASEAN QA Framework in and 1 program was successfully audited by AUN in 2011, another is ready to be officially accredited by AUN this year

18 Criteria Students Expected Learning Outcomes; Program Content and Program Organization, including Curriculum Design; Quality of Teaching Staff, Support Staff, and Facilities; Quality of the Input, the Process and the Output; Stakeholder Satisfaction, especially Students Evaluation; Achievements and Contributions to Society and Community.

19 Procedures - Collect appropriate pieces of information and evidence from all available sorts; - Look at the set of criteria, by either the AUN- QA or the MOET or the USSH itself; - Describe the situation; - Analyze the situation; - Try to find the evidence that meet the criteria; - Analyze strengths and weaknesses; - Suggest practical and applicable plans for improvement.

20 Obstacles and difficulties Lack of staff / experts with professional skills & knowledge in QA Lack of Infrastructure, ICT support Lack of other resources Lack of experience Lack of adequate concern and cooperation from all the departments, faculties, offices, centres,... At USSH (problem with Quality culture) Overloaded duties for QA staff at all units of USSH (teaching, managing, doing research,...)

21 Plans for future development Strategies for the development of QA at USSH with 3 aims - Improving QA system (database for QA,...), QA sub-units - Reaching the national standards when officially externally accredited by MOET (esp Learning outcomes) - Reaching AUN standards (for Program accreditation) Preparing to be externally accredited by MOET Some programs are waiting to be internally auditted by VNU-HCM Rewarding and disciplinary measures Strengthening the projects of quality improvements

22 THANK YOU VERY MUCH FOR YOUR ATTENTION!