Unified Communication Solutions for the Hospitality Industry

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1 Unified Communication Solutions for the Hospitality Industry SOLUTIONS FOR BUSINESS

2 Lodging and event service providers continue to be confronted by the dual challenges of an evermore demanding clientele coupled with a saturated market. Leveraging cutting-edge communications technologies that enhance services while driving efficiencies keeps you ahead of the curve and the competition. Panasonic answers the call with an unmatched breadth of Unified Communication Solutions especially suited for challenges faced by the hospitality industry. In the pursuit of enhancing the guest experience while reducing costs, what communications challenges are you facing? I need a communications system that works with different kinds of phones and integrates with my existing property management system software. Panasonic KX-TDE Communications Platforms The Panasonic KX-TDE system is an ideal communications solution for hospitality. Designed for flexibility, the TDE lets you expand as your needs change so you re not investing in unneeded capacity. Connect to IP, digital or analog phones. DIGITAL TELEPHONES IP NETWORK CAMERAS SECURITY & MONITORING IP TELEPHONES MOBILE DEVICE PDA SMARTPHONES Powerful, built-in wireless capability ideal for staying in touch with housekeeping and maintenance. DECT WIRELESS IN-ROOM KX-TDE600 FRONT DESK COMMUNICATION ASSISTANT Call group functionality ensures calls always reach your sales staff whether they re in the office or out on the road. MAINTENANCE & HOUSEKEEPING HOTEL BACK OFFICE CALL MANAGEMENT SYSTEM Voice mail to feature delivers important voice messages to a PC or smartphone as an audio file, freeing your staff from dialing into the system. HOTEL BACK OFFICE Seamlessly links to existing PMS with CommSoft FrontDesk.

3 I need an easy way to reach our housekeeping and maintenance staff at any time, no matter where they are on the property. Panasonic DECT Wireless Handsets. Ruggedized model features IP54 dust & splash resistance ideal for maintenance and housekeeping. DECT Wireless Handsets give hotels and lodging operations an ideal mobility solution, assuring staff can always be reached anywhere on the property. Unlike with cumbersome walkie-talkies, DECT Wireless Handsets are connected to your phone system, so you can instantly reach your maintenance man whether he s by the pool or on the roof simply by dialing his extension. Or quickly connect with the housekeeping staff when you need to reroute them to another room. The system enables seamless call hand-over throughout your facility so the staff can walk from one end of the property to the other without transmission interruption. We even have a ruggedized model that s IP54 dust and splash resistant and stands up to occasionally being dropped. A significant part of our revenue comes from conference bookings. How can we make our meeting spaces more competitive? Panasonic IP conference phones, HD videoconferencing and interactive whiteboards. Given the rapid evolution of communication tools, clients look for facilities infused with technologies that offer flexibility, keep attendees engaged and maximize meeting productivity. Panasonic offers an array of cutting-edge communications products that maximize your clients meeting productivity while setting you apart from the competition. The KX-NT700 IP conference phone lets your meeting clients catch every word. IP conference phones featuring high-definition voice and noise reduction technologies so your meeting attendees catch every word of remote participants. Easily connect a cell phone or record the conference using the built-in SD card slot. HD videoconferencing systems that allow remote participation by workers and guest speakers while boosting ROI through usage fees. Fee-based HD videoconferencing enables remote participation. Interactive whiteboards that unlike static dry-erase boards or flipcharts let your guests infuse their presentations with videos, web content and slideshows, keeping attendees more engaged and interested. Our short-throw projectors are perfect for smaller rooms, letting presenters walk and operate close to the interactive whiteboard without casting shadows. Interactive whiteboards keep everyone engaged.

4 I need an easy-to-use call management system that includes call cost accounting and back office communications support. Communication Assistant Productivity Application Suite. Panasonic Communication Assistant (CA) is a highly-intuitive communication solution that easily integrates with the Panasonic TDE platform. A PC-based application, it runs seamlessly on Panasonic Toughbook ruggedized computers. CA includes a free web-based call accounting application that reins in call abuse and allocates fees based on call time perfect for hotels and lodging operations. Communication Assistant can be programmed at the administrator level to send out automatic alerts whenever 911 is dialed or a wake-up call is input at the user level. It also includes an IP Softphone module so your conference and events sales force can use a PC to connect to the phone system when out on the road just as if they were in the office. A VM Assistant module lets your staff visually manage voice mail on a PC and quickly share recorded messages across the network. Communication Assistant Call Accounting Module. What other ways can we leverage technology to deliver an enhanced level of service to our guests? Panasonic TOUGHPAD and TOUGHBOOK ruggedized computers. Tablet computers are revolutionizing the way hotels and restaurants deliver guest services and Panasonic TOUGHPAD tablet and TOUGHBOOK computers are leading the way. Ruggedized construction stands up to the elements and the occasional drop or splashing so your investment is protected. Enhanced concierge services with the TOUGHPAD tablet. Impress your guests with express curbside check-in service using the TOUGHPAD tablet, bypassing the front desk. Enhance your guests dining experience while boosting revenue with dynamic, interactive menus on the TOUGHPAD. Colorful, appetizing menu listings can be accompanied by links to wine recommendations providing up-sell opportunities. Quickly revise menus without the time and expense of reprinting. Orders recorded by servers on the TOUGHPAD are less prone to errors caused by double entry or illegible handwriting. A concierge armed with a TOUGHBOOK or TOUGHPAD can better show local dining and entertainment options and also offer guests their services via convenient real-time text messaging. TOUGHPAD tablet with interactive menu. Housekeeping can update room-ready status in real time so guests waiting for an early check-in know when their room is available and current guests lounging by the pool can receive a text when their room is made up.

5 We re exploring migrating to a hosted phone service but don t know where to turn. Full-featured, easy-to-use SIP phones from Panasonic. Panasonic offers one of the industry s most comprehensive SIP phone line-ups providing a cost-effective, full-featured endpoint solution for hotels who prefer a hosted communications solution. SIP phones that meet every need and budget The Panasonic KX-UT670 SIP Phone is a powerful, multi-functional communications device ideally suited for the demands of a lodging operation. It features a 7" color touchscreen display and can be programmed to run a variety of hospitality applications right on the phone. It also features network camera integration for up to 16 cameras so a tap on the screen can alert your front desk to activities on the premises and grounds. KX-UT670 Executive Smart SIP Phone Flexible, Powerful Lease Options Panasonic has teamed with Marlin Leasing Corporation to provide flexible financing on your purchase. Minimum Initial Investment Deduction as Business Expense = Lower Net Cost Protection from Obsolescence For more information, call Marlin at or visit Finance agreement lessee to be with corporate entities only.

6 Third Party Solutions FrontDesk Call Management System CommsOffice FrontDesk by CommSoft is a comprehensive, easy-to-use call management system designed specifically to sync with Panasonic communications platforms. FrontDesk is available in three configurations: Express lets you control common hospitality functions such as wake up alarms, phone messages (message light), check in and check out, bar and unbar telephone. It includes built-in and texting functionality and requires minimal training so your staff can have it up and running right away. Middleware includes all the features of Express while also serving as a bridge between your existing PMS software and your Panasonic telephone system, creating a single, unified communications solution. Middleware also comes with a powerful call accounting package that includes today page live statistics with on-demand and scheduled reporting with alarms. FrontDesk PMS is a comprehensive yet cost effective application for all the necessary day-to-day tasks involved in running a small- to medium-sized hospitality or long-term residential facility including call accounting, client billing and reporting. FrontDesk GUI FrontDesk FrontDesk For more information, visit