Top 10 Reasons to choose Panasonic

Transcription

1 Top 10 Reasons to choose Panasonic

2 About Panasonic 47th largest company in the world Spends $5B annually on R&D Design, build and sell over 14,000 products worldwide Named leader in small business phone systems for 2009 in North America 23% 20% 17% 17% 11% 11% 8% 7% 7% 7% 7% 6% 7% 6% 4% 5% 5% 4% 4% 4% 2% 3% 1% 2% 2% 2% 2% 2% 2% 2% Panasonic NEC Siemens Avaya Alcatel-Lucent Nortel Aastra LG-Nortel Samsung Mitel Networks Cisco Intelbras Auerswald Toshiba Others WORLD CORDED PBX/IP PBX MARKET Manufacturer Market Shares, by Volume, Extensions Sold, Below 100 (excl Micro PBX)

3 10. SIP Trunk Support Reduce your customer s monthly communication service expenses by more than 50% by switching to SIP Trunking. Panasonic KX-TDA50G, TDE and NCP platforms support SIP Trunking. Interoperability tested and approved with: Broadvox - CBeyond Cincinnati Bell - Paetec Verizon - XChange Telecom XO Communications

4 9. Hybrid Systems support full-line up of IP, SIP, digital, cordless, and analog phones. All systems are backwards compatible to support legacy model Panasonic phones saving the customer on the upfront investment to migrate systems. Bluetooth compatibility option on IP and digital phone models.

5 8. CA Operator Drag and drop Control up to 10 calls simultaneously Designated Call Park Area Perfect for receptionist!

6 7. CA Supervisor View Incoming Call Distribution Groups Displays group call statistics Log in/out group members Barge-in Listen-in Take Over Perfect for a small call center!

7 6. IP DECT Cell Station The IP Cell Station Unit (IP-CS) is connected to a PBX via a LAN. The IP-CS supports existing DECT 6.0 Portable Stations (PS) Works with the KX-NCP and KX-TDE only One DECT handset can be used in branch office or home, as well as in main office; One Ext Number Full PBX features even in remote office Main Office IP Network Remote Office or Warehouse or Home IP-PT DECT DECT IP-CS LAN D-PT CS (DPT I/F or CSINF) DECT IP-CS LAN

8 5. NT 400 Color Touch Screen LCD Display 5.7 Display with 65,000 colors Intuitive Graphical User Interface (GUI) Network Camera Integration Built-in Web Browser Built-in Communications Assistant SD Card slot for backup Speakerphone POE or optional power supply

9 4. Voic Features Voic -to- each VM you get in your mailbox can be sent to you as an attachment (.wav file) to your account so you can easily and quickly access your voice messages, even when you are remote You can either leave the message in your mailbox as well for future retrieval or have it delete once sent to you account Custom Service Menu With 100 custom service menus we can create unique dialing options for companies to quickly and efficiently handle and route their calls. Using Custom service menus eliminates the long menu trees customers hate when answered by VM - use nested Service Menus to provide quick and easy access to the right group or extension based on the callers needs. Trunk Routing You can route calls based on the CO line that is called so that a message can play that is dedicated to each entity sharing the voice mail. This is great for tenant service or companies with many groups and private lines.

10 3. Built-in Groups Incoming Call Distribution Groups 128 groups are built into the TDE/NCP product Groups are used to separate departments within a company or to tie together your extension with your cell phone or other devices so you can receive calls wherever you are Groups allow you to have complete UCD functionality without an extra charge - built in the system Route calls to a group and have a hold message play while the call is routing and while the callers are waiting for an agent to answer

11 2. Communications Assistant Enhanced Voice Messaging (VMA) Instant Messaging (Chat) Presence MS Outlook Integration CRM Integration (TAPI) Embedded in and NCP Networking Database Integration (LDAP Integration) Customizable Function Keys

12 1. Portables Panasonic Cordless Telephones offer your customer: Mobility Roam seamlessly between cell stations throughout a campus Flexibility Durability Rugged DECT cordless is IP54 rated (water/shock resistant) Affordability With multiple phone and cell station models, Panasonic has lowered the initial cost to add cordless technology into your system See award winning actor Rob Lowe's testimonial on Panasonic cordless phones