Outsourced Solutions. A smart way to manage and control telecom & network usage.

Transcription

1 Outsourced Solutions A smart way to manage and control telecom & network usage.

2 Join Traveler s Insurance, Equistar, and Intel Network Systems... Companies that have already discovered the benefits of Veramark s Outsource Network Management Solutions! Veramark delivers better than 98% compliance on our service agreements. Using Veramark s resources means that our personnel can work more efficiently on internal projects. Charlie Murray Travelers Demonstrated performance & reliable service! You need to analyze and control telephone and Internet usage... You need to allocate communication costs to budget centers and clients. Advanced software technology can give you incredible power. And, sophisticated management tools can provide you with concise, up-to-date information when and where you need it. Managing information is what you do best. You know your people, company politics and the culture of the company. You are in the best position to manage telecom, Internet access and LAN/WAN usage costs. But sometimes powerful software tools can be cumbersome to use, and you may end up paying more to purchase and administer a management system than the potential cost savings... That's where Veramark s Outsourced Solutions can help your business. For nearly twenty years, Veramark has provided small and very large businesses, institutions and government agencies with advanced telemanagement and network cost control systems. In fact, the world's leading network equipment vendors: Alcatel, Lucent, Nortel, Siemens and Nokia all sell and support Veramark s products. We re very proud of our partnerships with these firms. In many cases, the name on the product might be that of another vendor, but the software inside was designed and is supported by Veramark. You re good at your business. We re very good at our business. In fact, we re the industry leader with more than 85,000 network billing and cost control systems installed around the world. Veramark will provide you with true, world-class network usage management capabilities.

3 Small Businesses plus Multinational Enterprises. Veramark will custom-design a cost control service just for you... Within your budget and at an economical off-the-shelf price. You can quickly save 10% to 30% (or more) on long distance & international telephone expense by effectively using dynamic management reports. You will determine who s incorrectly using network facilities. Who s on the phone when they should be performing other work. Who s tying up lines preventing customers from accessing your call center. We can help you quickly see who s consuming valuable network bandwidth. Who s surfing the net way too much. Who s sending huge attachments and bogging down network response time. We will help you understand if PBX facilities are carrying an appropriate level of traffic, or if you're paying for a dead trunk line. We ll even design special reports just to fit the unique requirements of your environment. Veramark will work with you to optimize your management of total network usage. Veramark will provide you with multi-site solutions. We can consolidate network usage data into a central repository providing you with quick access to global traffic data eliminating the need for dedicated telemanagement specialists in each location. We can prepare high-impact network management reports for use by senior executives, cost center managers, MIS and telecom management specialists throughout your organization.

4 Rely on Veramark to help you manage your network: Allocate costs to users, cost centers, divisions and branches Analyze network usage trends Compare actual usage to budget Create on-the-spot, ad-hoc reports Technology changes at a very fast pace. You should not need to continually replace expensive computer systems with the latest model just to maintain the pace of your current operations. Veramark has a dedicated team of network professionals who continually monitor the industry to keep current with advances in technology, rates & tariffs and management techniques. Veramark frees you and your team from mundane operations. We help you focus more productively on your core business. We ll help save you time and money, every day. Custom and Standard Reports... When and where you need them. Veramark s computer systems can collect traffic and network usage statistics from your PBXs, firewalls, proxy servers, routers and other data sources, using either dial-up or LAN/WAN connections. But don t worry about the amount of hardware, people or hassle that it takes to harness this data... that s our work. We want you to focus on understanding the importance of the information, and managing your operations based on accurate, helpful reports. Sometimes a graph will do the job. Sometimes, you'll need a trend plot. Sometimes, you ll want to see tabular representations of all of the data. You choose the reports that best suit your management practices, and pay a fraction of the costs needed to develop these reports. Charge back costs to clients Determine the health of certain network elements Analyze busy hours and overall time/date traffic distribution Highlight excessive costs and long calls Analyze call distribution Profile traffic Determine who s consuming bandwidth List top 10 Web sites... and much more You're probably on the go a lot. Veramark can send the information where you need it, when you need it. We can send reports to you using , fax or CD-ROM. You can even access reports using an Internet Web browser. And then there s always the faithful, reliable postal system.

5 Telecom Network Management Reports Organizational Cost Center Departmental Division Branch Trends Budget Selection Account Code Network Type Date Cost and Duration Time of Day Distribution Incoming Traffic Analysis Internet Protocol Internet Usage Top Internet Sites Top Internet Cost Centers And many others... Reduce Capital Expenses and Training By outsourcing your telemanagement and Internet monitoring tasks to Veramark, you also eliminate the need to evaluate, purchase and install costly hardware and software, not to mention the associated cabling and wiring that may be required to connect systems. With outsourcing, you can eliminate the expense and time commitment needed to train your staff on complex management systems. For an affordable alternative to an in-house telemanagement and Internet monitoring, please contact Veramark. Outsourced Solutions... A smart way to manage and control network expense. For more information on outsourcing your telemanagement services view

6 About Veramark Veramark Technologies, Inc. is a leading international provider of network billing and cost control products. We design and support voice, internet, data and multimedia network monitoring and management systems, specialized Centrex data collection equipment and convergent billing and customer care systems. Based in Pittsford, New York, Veramark was founded in 1983 and is a public company (NASDAQ: VERA). Veramark is financially strong and consistently reinvests a high share of earnings in ongoing product development and customer support. Veramark sells many of its products through marketing partners including premier telecom network equipment manufacturers... AT&T, Lucent, Nortel, Inter-Tel, Toshiba, Ericsson and Alcatel name just a few. More than 85,000 Veramark customers in 85 countries rely on Veramark as their telecom network cost control solution Monroe Avenue Pittsford, New York USA Telephone: Fax: M13040A Copyright 2000, Veramark is a trademark of Veramark Technologies, Inc. All other marks are the property of their respective owners. Specifications are subject to change.