Cloud-Managed and Unified Wired and Wireless Networking Launch

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1 Frequently asked questions Cloud-Managed and Unified Wired and Wireless Networking Launch Interop Las Vegas, March 2014 General What is HP announcing? HP is announcing new solutions that enhance the existing HP Unified Wired and Wireless (UWW) portfolio with a new Cloud-Managed Networking solution, next-generation wireless access points (APs), and new scalable unified wired and wireless appliances. HP is also extending its SDN leadership with future OpenFlow support on its wireless APs, the general availability of SDN applications for the campus, and a new location-based SDN application that can create new revenue opportunities for organizations. What customer challenges are addressed by the complete HP UWW solutions? As more users are accessing mission-critical applications on the enterprise network via mobile devices, the network is becoming more complex to manage and secure. In addition, users are expecting a reliable experience that is consistent with the experience they are used to on the wired network; but they face poor application performance. The network remains primarily a cost center and IT organizations need to align the network to business requirements to add business value. What components of the complete HP UWW solutions are being announced in Interop 2014? At Interop, HP is announcing the following new products, solutions, and services: HP Cloud-Managed Networking solutions HP ac Dual-Radio Access Points and future OpenFlow support for MSM46X, HP 560 & HP 425 APs HP 517 Unified Wall Jack HP 870 and HP 850 Unified Wired-WLAN Appliances HP Intelligent Management Center (IMC) Mobile Device Management (MDM) Integration HP Network Optimizer and Network Protector SDN Applications HP Location Aware SDN Application and HP Smart Shopper technology demonstration What are the key benefits of the complete HP UWW solutions? The complete HP UWW solutions are designed to support mobility initiatives for businesses of all sizes by providing improved mobile enduser experiences delivered at triple the speed. In addition, the HP UWW network combined with SDN opens the door for new business opportunities, enabling IT professionals to derive greater business value from the network.

2 Offerings HP Cloud-Managed Networking What is HP Cloud-Managed Networking? Cloud-Managed Networking provides a simple and easy-to-manage network solution for SMB and remote offices. The solution simplifies dayto-day operations by helping eliminate the need for onsite IT and brings users online faster. The solution provides enterprise-class reliability and performance and works with HP cloud-enabled APs to deliver: 30 percent lower upfront costs with a pay-as-you-use cloud-service model 100 percent uptime in case of WAN-link failures Optimal user experience with Motion Aware roaming and HP Wi-Fi Clear Connect Easy multi-site management with the HP Cloud Network Manager Always-on service with a redundant cloud architecture Figure 1. HP Cloud-Managed Networking What customer segments does the complete HP UWW solution target? The Cloud-Managed Networking solutions target SMB and remote offices. HP on-premise solutions target medium-to-large enterprises. Cloud Network Manager What is the Cloud Network Manager? HP cloud-hosted management platform speeds deployments by configuring the APs from the cloud and streamlines provisioning, management, and troubleshooting of multiple distributed sites from a single platform. It also helps reduce costs by doing away with the need to maintain an onsite management platform. Does the customer need to buy a separate mobility controller to get the Cloud Network Manager? No, separate hardware is not required. The Cloud Network Manager is based on a pay-as-you-use software-as-a-service model. What are the AP products that will be supported by the Cloud Network Manager? The Cloud Network Manager works with the HP 300 Series n and HP ac Cloud-Managed Access Points. 2

3 What are the key features of the Cloud Network Manager? The Cloud Network Manager supports the following key features: Monitoring Enables quick views of the health of the network, APs, connected devices, and alerts Provides detailed views of the AP status and client data Remote troubleshooting Speeds problem resolution across multiple sites with easy drill-down menus Enables IT to perform troubleshooting commands from the cloud Simplified deployment Simplifies configuration by applying consistent configurations and firmware to a group of APs Offers flexible one-click firmware upgrades for all APs or a group of APs, using a cloud-hosted firmware server Reporting Creates scheduled or on-demand network and security reports Delivers PCI-compliance reports for compliance One-click provisioning Downloads AP configurations from the cloud automatically Requires no local IT support; any person onsite can plug in and power up the APs How will my customer benefit by deploying the Cloud Network Manager? Cloud Network Manager simplifies management and configuration for multiple sites with a pay-per use cloud service model and lowers total cost of ownership (TCO) by thousands of dollars per site by eliminating the need for on-site controllers. When will the Cloud Network Manager be available? The Cloud Network Manager is currently planned for June 9, HP 300 Series Cloud Managed Access Points What are HP cloud-managed APs? HP provides a range of indoor cloud-enabled APs, including two- and three-spatial-stream n and three-spatial-stream ac APs that offer enterprise-class performance, channel bonding, and interference mitigation. The APs come with internal antennas, Wi-Fi Clear Connect, integrated IDS, and flexible ceiling- and wall-mounting options. Does the HP 300 Series come with external antenna versions? No, not at this time. Only internal antennas are supported now. Does the customer need to buy separate hardware to manage the HP 300 Series Cloud-Managed Access Points? No extra hardware is needed. The HP 300 Series Cloud-Managed Access Points work with the Cloud Network Manager subscription as a service. What are the key features of the HP 300 Series Cloud-Managed Access Points? HP ac Cloud-Managed Access Points offer ac performance to support increasing mobile device densities and video applications. 3x3 MIMO; three spatial streams Up to 1.3 Gb/s for 5 GHZ radio and 450 Mb/s for 2.4 GHz radio HP n Cloud-Managed Access Points deliver a high-performance solution for voice and multimedia applications. 3x3 MIMO; up to 450 Mb/s 2.4 and 5 GHz radios HP n Cloud-Managed Access Points provide a cost-effective solution for reliable wireless connectivity. 2x2 MIMO; up to 300 Mb/s 2.4 and 5 GHz radios Key features include: Self-configuration Wi-Fi Clear Connect RF optimization Integrated IDS rogue detection Application awareness and integrated device fingerprinting Motion Aware roaming Centralized firmware upgrades 3

4 How will my customer benefit by deploying the HP 300 Series Access Points? Customers would benefit from: One-click deployment and enhanced scalability High-performance RF design, RF optimization, and fast interference mitigation Improved resiliency, in case of WAN Increased number of clients and better range than competing solutions If the connection to the cloud control fails, will the HP 300 Series Access Points continue forwarding WLAN traffic? Yes, the HP 300 Series Access Points would continue to forward traffic even in case of a WAN failure. When will the HP 300 Series Access Points be available? HP 300 Cloud-Managed Access Points are planned for availability in June, HP ac Access Points What are the key features of the HP 560 Series Access Points? HP ac Dual-Radio Access Points bring 1.3GbE performance, faster application processing, and increased range to clients. As the APs can be powered by Power over Ethernet (PoE), they are ideal for dense client environments and high-bandwidth applications. And they offer full compatibility with legacy clients and existing HP wireless controllers. Figure 2. HP 560 Access points HP 560 Access Points Dual 3x3:3 combo ac AP powered by PoE HP ac APs deliver the following benefits: Optimized performance for rich media and BYOD 1.3 Gb/s in the 5 GHz frequency band and 450 Mb/s in the 2.4 GHz band Centralized and distributed traffic forwarding for unparalleled application performance Advanced quality of service (QoS) for voice and video communications Improved coverage and reliability Wi-Fi Clear Connect automatic power adjustment, real-time identification of interference, and intelligent channel switching Airtime fairness provides equal RF transmission time for a/b/g/n/ac clients Band steering redirects 5 GHz-capable clients to the less-congested 5 GHz spectrum. Comprehensive security Comprehensive threat protection with integrated IDS/IPS Support for internal and external AAA servers and per-user VLAN mapping and authentication 802.1i, WPA, and WPA2 with Advanced Encryption Standard (AES) or Temporal Key Integrity Protocol (TKIP) Investment protection Industry-leading Lifetime Warranty 2.0 and three-year 24x7 phone support Fully powering 5 Ghz ac radio with PoE and the capability to adapt 2.4 GHz radio to available PoE How will my customer benefit by deploying the HP 560 Series Access Points? HP 560 Access Points deliver the following benefits: Increased bandwidth for video applications and enhanced performance in dense client environments Faster file upload and download speeds Enhanced performance of n clients Greater reliability with the industry-leading Lifetime Warranty 2.0 4

5 How do the HP 560 Series Access Points differ from the previous HP access points? HP 560 Access Points support the latest Wi-Fi standards, offering 1.3 Gb/s in the 5 GHz spectrum band and 450 Mb/s in the 2.4 GHz band. Will the HP 560 Series Access Points be managed by the cloud? No, the HP 560 Access Points are managed by an onsite controller. When will the HP 560 Series Access Points be available? The HP 560 Access Points will be available on March 31st. HP ac Unified Wall Jack What is a unified wall jack and how different is it from an AP? The HP 517 Unified Wall Jack integrates GbE wired ports and ac wireless connectivity into a low-profile design that can be quickly installed in a standard wall-outlet box. It provides four GbE ports, a dual-band a/b/g/n/ac wireless AP, and a pass-through RJ-45 connection to support a range of services and connectivity options. One Ethernet port can be configured as an IEEE 802.3af-compliant PSE port for powering devices such as IP telephones. Figure 3. HP 517 Unified Wall Jack HP 517 Unified Wall Jack 4 GbE ports for VoIP phones & IPTV equipment The HP 517 Unified Wall Jack requires a single PoE cable drop and provides wireless coverage for one or more rooms. What are the key features of the HP 517 Series Unified Wall Jack? The HP 517 Unified Wall Jack offers the following key features: Integrated high-speed wired and wireless connectivity Integrates four GbE ports and ac wireless connectivity Offers 1.3 Gb/s in the 5 GHz frequency band and 450 Mb/s in the 2.4 GHz band High-speed connectivity and extended range with three high-gain embedded antennas Four front-facing GbE ports and a pass-through port to support IPTV, VoIP phones, or refrigerators Wi-Fi Clear Connect automatic power adjustment, real-time identification of interference, and intelligent channel switching Simplified deployment and reduced costs Requires a single PoE cable drop reducing cabling, switch ports, and power sourcing Supports pass-through ports as well as PoE out, reducing additional power needs for VoIP phones Provides wireless coverage for one room, helping eliminate the need for site surveys Supports the industry-leading Lifetime Warranty 2.0 and three-year 24x7 phone support Comprehensive security 802.1X port-based authentication 802.1i, WPA, and WPA2 with AES or TKIP Local-wireless-bridge client-traffic filtering How will my customer benefit by deploying the HP ac Series Unified Wall Jack? The HP 517 Unified Wall Jack is ideal for hotel rooms and dorms offering wireless connectivity for students and guests and wired connectivity for IPTV, VoIP handsets, or refrigerators. The Unified Wall Jack provides wireless coverage for a room, helping eliminate the need for site surveys. And it requires a single PoE cable drop, reducing the need for cabling, switch ports, and power sourcing. How should my customer decide while choosing between an AP and a Unified Wall Jack? The Unified Wall Jack provides wireless coverage for a room, making them ideal for hotel rooms, patient rooms, or dorms. APs are recommended for large areas that need to support multiple devices. Will the HP 517 Series be managed by the cloud or by an on-premise controller? The HP 517 Unified Wall Jack is managed by an on-premise controller. 5

6 What is the licensing model for the HP 517 Series? The HP 517 Series will require an AP license. When will the HP 517 Series be available? The HP 517 Unified Wall Jack is currently being planned for availability in May, HP 850 and HP 870 Unified Wired-WLAN Appliances What are the key features of HP 850/870 Unified Wired-WLAN Appliances? The HP 870 and HP 850 Unified Wired-WLAN Appliances deliver a scalable high-performance and resilient wireless network solution for demanding medium and large enterprise environments. The HP 870 supports up to 1536 APs, 30,000 users, and 40 G of centralized throughput, while the HP 850 supports 512 APs, 10,000 users, and 10G of centralized throughput. Figure 4. HP 850 and 870 Unified wired-wlan appliance HP 850 Unified wired-wlan Appliance Up to 10K devices HP 870 Unified wired-wlan Appliance Up to 30K devices Key features of the HP 870 and HP 850 Unified Wired-WLAN Appliances include: Enterprise-scale performance and reliability Centralized and distributed forwarding options for unparalleled application performance Wi-Fi Clear Connect RF optimization, automatic interference mitigation, dynamic client load balancing, and airtime fairness for enhanced connectivity in dense client environments 802.1x hot backup and N+1, N+N, and 1+1 redundancy, offering sub-second failure detection and continuity of services Granular access-control policies based on Committed Access Rate (CAS), QoS profiles, SSID, or AP location for user, application, and BYOD initiatives Robust security and threat protection Integrated wireless IDS/IPS and virtual service domains for enforcing security policies by department or location Robust security and threat protection with support for embedded or external authentication servers and integrated Endpoint Admission Defense (EAD) Role- or SSID-based access through an embedded firewall Reduced TCO and simplified management Industry-leading Lifetime Warranty 2.0 and three-year 24x7 phone support IMC single-pane-of-glass management and multivendor policy enforcement for wired and wireless access How will my customer benefit by deploying HP 850/870 Unified Wired-WLAN appliances? The HP 870 and HP 850 Unified Wired-WLAN Appliances offer enhanced scalability to accommodate the growth of mobile devices and deliver more reliable application performance in dense client environments. Granular unified access and policy enforcement helps eliminate swivelchair management. How do HP 850/870 Unified Controller Appliances differ from the previous HP UWW offerings? The HP 870 and HP 850 complement the HP 10500/7500 Unified Wired-WLAN Module and MSM Solution by providing enhanced scalability and flexible deployment options for medium-to-large enterprises and overlay deployment. What are the APs that can be managed by the HP 850/870 Unified Controller Appliance? HP 870 and HP 850 Unified Appliances can manage the following APs series: MSM430, MSM46X, HP 425, HP 560, and WX26XX. When will the HP 850/870 Unified Controller Appliance be available? The HP 870 Unified Wired-WLAN Appliance is available now. The HP 850 Unified Wired-WLAN Appliance is planned for availability in June,

7 HP IMC-MDM Integration What is the IMC-MDM Integration? IMC EAD, a critical module in the IMC BYOD solution, now integrates with two leading mobile device management applications Citrix XenMobile and MobileIron to provide a complete BYOD solution. These two applications provide the mobile device posturing required to verify that all endpoint devices accessing the corporate network are healthy and compliant with access policies. IMC can grant access to compliant devices and provide consistent access policies to users of wired and wireless endpoints. Figure 5. Unified BYOD essentials What are the key features of this integration? IMC EAD posture-checks devices for compliance to grant access to the network with selectable MDM-vendor-dependent criteria. The entire list of criteria is not represented. MDM endpoint registration and MDM policy compliance Password-enabled and auto-lock device access Jail-breaking or rooting Storage encryption How can my customer benefit from the IMC-MDM Integration? With this integration, the customer s network will be more secure, because endpoints that are accessing the corporate network have been vetted by a mobile-device-management system. IMC does not allow endpoints that have been breached (such as jail-broken devices) or have points of vulnerabilities (such as access-password disabled) onto the corporate network. Endpoints that are compliant with MDM policies are granted access to the network by IMC and users get the benefits of an IMC BYOD solution, such as consistent experience across a wired or wireless network. When will the IMC-MDM Integration be available? The IMC-MDM Integration requires the purchase of IMC EAD. Customers who purchase the IMC EAD after March 31st will gain the mobiledevice-posturing feature. Customers who have a current IMC CarePack and who already own IMC EAD can upgrade their current solution by downloading IMC EAD after March 31st. The IMC User Access Manager is a requisite for the IMC BYOD solution. For more information, visit h20195.www2.hp.com/v2/getpdf.aspx/4aa4-5149enw.pdf 7

8 HP Network Optimizer SDN Application for Microsoft Lync What does the Network Optimizer SDN Application do? The Network Optimizer SDN Application for Microsoft Lync enables automated provisioning of network policy and QoS to provide an enhanced user experience. Figure 6. Redefining the unified communications user experience HP Network Optimizer SDN Application for Microsoft Lync Application Network Optimizer SDN API Delivers better call quality by optimizing UC&C network traffic SDN Architecture Control VAN SDN Controller VAN SDN Controller Saves IT resources by reducing configuration complexity with OpenFlow programmability Infrastructure Improves IT agility with improved UC&C traffic visibility and control Up to 270% improvement in call quality 1 Provides 80% reduction in complexity 2 What are the key features of the Network Optimizer SDN Application? The Network Optimizer SDN Application provides the following features: Traffic classification identify application traffic requiring preferential treatment Policy enforcement prioritize time-sensitive traffic, based on QoS profiles Visibility into per-call data Granular sorting and display filtering by IP address, media type, call quality, and jitter History-records management Configurable global template and phone trust How can my customers benefit from the Network Optimizer SDN Application? The Network Optimizer SDN Application provides the following benefits: Delivers better call quality by optimizing UC&C network traffic 270 percent improvement in call quality Saves IT resources by reducing configuration complexity with OpenFlow programmability 80 percent reduction in configurations Improves IT agility with improved UC&C traffic visibility and control When will the Network Optimizer SDN Application be available? The application will be available on March 31, HP Network Protector SDN Application What does the Network Protector SDN Application do? The Network Protector SDN Application, running on the HP Virtual Application Networks (VAN) SDN Controller, enables automated networkposture assessment and real-time security across OpenFlow-enabled network devices such as switches and routers. 1, 2 HP internal testing 8

9 Figure 7. Enabling real-time security at the network edge HP Network Protector SDN Application TippingPoint SDN Architecture Application Control Infrastructure Network Protector VAN SDN Controller Malicioussite.com RepDV Database Keeps users data and privacy protected with real-time protection form threats Enables proactive IT threat detection keeping users devices safe Lower costs by reducing need for dedicated security devices Protects from over 1.5M threats daily 3 What are the key features of the Network Protector SDN Application? The key features of the Network Protector SDN Application include: Quarantine thresholds Custom whitelist and blacklist Identification of the top infected VLANs and endpoints with visibility into the source of malicious traffic Group policy alerts to notify the administrator HP ArcSight integration How can my customers benefit from the Network Protector SDN Application? The Network Protector SDN Application provides the following benefits: Enables real-time protection of user data and privacy Provides proactive IT threat detection, keeping user devices safe Lowers costs by reducing the need for dedicated security devices Offers protection from over 1.5 million threats What are the key advantages of this application over comparable solutions from competitors? Competitors are yet to offer comparable SDN-based solutions. What are the access switch requirements for the Network Protector SDN Application? The Network Protector SDN Application works with access switches that support OpenFlow 1.3. When will the Network Protector SDN Application be available? The Network Protector SDN Application will be available on March 31, HP Location Aware SDN Application What is the Location Aware SDN Application? The Location Aware SDN Application is a new application in development. It locates any Wi-Fi-enabled device indoors with an approximate 2 meter accuracy up to five times better than competing alternatives. 4 Powered by technology developed at HP Labs, the company s central research arm, the Location Aware SDN Application enables a wide range of new context-aware retail, asset management, and security applications. This application will be integrated with the HP Virtual Application Networks (VAN) SDN Controller; and it is designed to help businesses transform wireless LAN infrastructure into revenue-generating vehicles. 3 RepDV database as of March, Based on PoC testing conducted at the customer site and documentation by Cisco, which states that it can calculate within 5 meters 50 percent of the time, and up to 10 meters 90 percent of the time with their solution: cisco.com/en/us/docs/solutions/enterprise/mobility/emob30dg/locatn.html.. 9

10 How can my customers benefit from the Location Aware SDN Application? The application leverages patented HP Labs technologies to provide deterministic real-time location of wireless devices and assets on the network. Customers benefit from increased Wi-Fi location accuracy (down to one square meter) and fewer APs (reducing CapEx by up to 60 percent). 1 The Location Aware SDN Application enables organizations to: Locate assets and key personnel quickly Reduce loss of stolen assets with asset tracking and recovery services Improve network management and resource planning Enhance monitoring and physical security (especially in hospitals and educational institutions) Add new context applications such as search, location-based advertising, and consumer analytics HP does the Location Aware SDN Application differ from existing Wi-Fi location-based services? Compared to traditional Wi-Fi positioning solutions, the Location Aware SDN Application offers these benefits: Five times the accuracy improvement (less than 2 meter accuracy) No manual calibration required No periodic fingerprinting required Less density of APs required Figure 8. The HP Location Aware SDN Application compared to traditional Wi-Fi positioning solutions Positioning Error (m) 10 In HP Labs test 2 Traditional Wi-Fi HP Benefits over Traditional Wi-Fi Positioning: 1. Accurate to <2m 2. No manual calibration required 3. No periodic fingerprinting required 4. Less density of APs required Starbucks Pizza Hut Traditional positioning cannot determine the user s logical location in many scenarios When will the Location Aware SDN Application be available? Contact HPN Global Product Management for information on availability. Where can I find more information on the technology that the Location Aware SDN Application is based on? HP Labs has created a video that describes in depth the technology foundation for the Location Aware SDN Application: youtube.com/watch?v=r3xgz1r oi 1 Based on the number of access points required versus traditional Wi-Fi positioning systems (with a PoC testing conducted at the customer site). 10

11 HP Smart Shopper technology demonstration What is Smart Shopper? The Smart Shopper is a retail analytics package for the HP Smart Profile Server, developed by the HP Communications and Media Solutions (CMS) group. It was developed as a proof-of-concept technology for a large service provider to enable new services for retailers. The Smart Shopper demonstrates how retailers can monetize their network and improve the customer experience by delivering real-time, location-based, dynamic retail analytics. It leverages the same technology as the Location Aware Application, developed by HP Labs, to accurately pinpoint the location of consumers in retail environments. Organizations can increase sales by personalizing the consumer shopping experience and drive revenue through targeted promotion of new and relevant products. What are the key features of the Smart Shopper? The Smart Shopper application is an aggregate solution, consisting of products from multiple HP business segments led by CMS. The HP inventive in-store shopping experience combines location-based services with contextually-rich profile information from the Smart Profile Server and virtual-reality implementations from Autonomy Aurasma. Shoppers are tracked in real time through an indoor shopping environment and are provided information based on their exact location and active user profile. Figure 9. HP Smart Shopper Solution Retail companies CRM Reporting dashboard Marketing and product management Marketing agency Advertising bid platform (optional) Campaign parameters Customer care information Exposure layer/api management Revenue sharing information Billing and reconciliation HP Smart Shopper (HP SPS) Promotion, advertising and offers Scoring and trend analysis Streaming analytics High precision location Customer usage behavior WiFi location server + indoor grid DPI probes and mediation Buying or action Customer Network traffic 11

12 How can my customer benefit from using the Smart Shopper? By leveraging the features of the Smart Shopper combined with the accuracy of the Location Aware SDN Application, organizations can increase sales by personalizing the consumer shopping experience and drive revenue through targeted promotion of new and relevant products. Will this application be available to end users? Contact HPN Global Product Management for information on availability. Where can I find more information on Smart Shopper? An informative video is available on YouTube: youtube.com/watch?v=agwlt0xpufk Learn more at hp.com/go/networking Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Lync are U.S. registered trademarks of the Microsoft group of companies. March 2014