How To Be A Successful It Manager

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1 Course Information Handbook 2015 ICT50115 Diploma of Information Technology

2 Detailed Course Information Description of Qualification This qualification provides the skills and knowledge for an individual to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMs) using a wide range of general ICT technologies. Persons working at this level provide a broader rather than specialised ICT support function, applying a wide range of higher level technical skills in ICT areas such as networking, IT support, database development, programming and web development ntry Requirements There are no entry requirements for this qualification. Pathways into the qualification Preferred pathways for candidates considering this qualification include: OR after achieving ICA40115 Certificate IV in Information Technology, or other relevant qualifications or units equivalent to the core of ICA40115 with demonstrated vocational experience in a range of work environments using a wide range of information technologies. Pathways from the qualification ICA60115 Advanced Diploma of Information Technology or other ICA11 Advanced Diploma qualifications. Pathways from the qualification Competencies required to obtain Qualification This qualification contains 4 Core units and 16 lective units. Vocational outcomes Possible job titles relevant to this qualification include: Office Systems Administrator IT Office Manager IT Systems Administrator Systems Manager.

3 Course Competency Summary This qualification contains 4 Core units and 16 lective units. The selected electives are designed to provide a broad range of skills to develop capability and application across the key sectors of Networking, Web Development, Programming and IT Support. Competency Code Competency Name C = Core = lective Business & IT Support BSBWOR501 BSBWHS501 BSBSUS501 ICTICT511 ICTICT509 ICTICT501 ICTPMG501 Website Development ICTWB411 ICTWB506 ICTWB502 ICTWB501 Manage personal work priorities & professional development nsure a safe workplace Develop workplace policy and procedures for sustainability Match IT needs with the strategic direction of the enterprise Gather data to identify business requirements Research and review hardware technology options for organisations Manage IT projects Produce basic client-side script for dynamic web pages Develop Complex Cascading Style Sheets Create dynamic web pages Build a dynamic website C C C C Networking ICTNWK516 ICTSAS517 ICTNWK505 ICTNWK519 ICTNWK506 Programming ICTPRG505 ICTPRG527 ICTPRG501 ICTPRG525 Determine best-fit topology for a local network Use network tools Design, build and test a network server Design an IT security framework Configure, verify and troubleshoot WAN links and IP services in a medium enterprise network Build advanced user interface Apply intermediate object-oriented language skills Apply advanced object-orientated language skills Build Java applets Units of competency and the order of delivery are subject to change.

4 Outline of Competencies Business and IT Support Stream BSBWOR501 - Manage personal work priorities and professional development This unit describes the performance outcomes, skills and knowledge required to manage own performance and professional development. Particular emphasis is on setting and meeting priorities, analysing information and using a range of strategies to develop further competence. 1. stablish personal work goals 2. Set and meet own work priorities 3. Develop and maintain professional competence BSBWHS501 nsure a safe workplace This unit describes the performance outcomes, skills and knowledge required to establish, maintain and evaluate the organisation s work health and safety (WHS) policies, procedures and programs in the relevant work area according to WHS legislative requirements 1. stablish and maintain a WHS management system 2. stablish and maintain effective and compliant participation arrangements for managing WHS 3. stablish and maintain procedures for effectively identifying hazards, and assessing and controlling risks 4. valuate and maintain a WHS management system BSBSUS501 - Develop workplace policy and procedures for sustainability This unit describes the performance outcomes, skills and knowledge required to develop and implement a workplace sustainability policy, including the modification of the policy to suit changed circumstances. This unit requires the ability to access industry information, applicable legislative and occupational health and safety (OHS) guidelines.

5 1. Develop workplace sustainability policy 2. Communicate workplace sustainability policy 3. Implement workplace sustainability policy 4. Review workplace sustainability policy implementation ICTICT511 - Match IT needs with the strategic direction of the enterprise This unit describes the performance outcomes, skills and knowledge required to ensure information technology (IT) services meet current and future internal operational enterprise requirements. 1. valuate current business strategy 2. valuate effect of changes 3. Develop action plans ICTICT509 - Gather data to identify business requirements This unit describes the performance outcomes, skills and knowledge required to identify, analyse and document business requirements. 1. Identify key information sources 2. Gather data 3. Prepare data analysis for review ICTICT501 - Research and review hardware technology options for organisations This unit describes the performance outcomes skills and knowledge to apply research skills when reviewing hardware solutions, as part of an analysis of emerging technology. 1. Determine organisational needs 2. Research vendors, suppliers and IT industry specialists 3. valuate and report on hardware technology options

6 ICTPMG501 - Manage IT projects This unit describes the performance outcomes, skills and knowledge required to manage information technology (IT) projects within a medium to large organisation. 1. Manage project definition activities 2. Undertake project planning 3. stablish the IT project team 4. Manage project execution activities 5. Coordinate project closure Website Development Stream ICTWB411 - Produce basic client-side script for dynamic web pages This unit describes the performance outcomes, skills and knowledge required to produce a number of client-side scripts for dynamic web pages, using a range of features from different appropriate languages. 1. Analyse requirements for web documents 2. Design and produce web documents 3. Test scripts and debug ICTWB506 - Develop complex cascading style sheets This unit describes the performance outcomes, skills and knowledge required to develop complex cascading style sheets (CSS) that are attached to a mark-up language document. 1. Determine requirements and develop CSS 2. Use advanced CSS techniques to create web pages 3. nsure web page and CSS are validated and tested in all major browsers ICTWB502 - Create dynamic web pages This unit describes the performance outcomes, skills and knowledge required to analyse, design, build and test a dynamic website to meet technical requirements.

7 1. Identify client and server-side dynamic content 2. Create dynamic content 3. Test dynamic pages ICTWB501 - Build a dynamic website This unit describes the performance outcomes, skills and knowledge required to manage information technology (IT) projects within a medium to large organisation. 1. Define and analyse technical requirements 2. Produce software design specifications 3. Develop website to the specified design 4. Test web application Networking Stream ICTNWK516 - Determine best-fit topology for a local network This unit describes the performance outcomes, skills and knowledge required to determine the most appropriate way of networking computers to meet user needs and business requirements. Network topologies include large and small local area networks (LANs), wide area networks (WANs), virtual private networks (VPNs), virtual local area networks (VLANs) and wireless local area networks (WLANs). 1. Determine user needs 2. Develop local area network specification 3. Undertake project planning ICTSAS517 - Use network tools This unit describes the performance outcomes, skills and knowledge required to use tools to assist in managing a network effectively. 1. Use command line tools 2. Use hardware tools 3. Use software tools

8 ICTNWK505 - Design, build and test a network server This unit describes the performance outcomes, skills and knowledge required to evaluate IT security requirements for a new system and to plan for controls and contingencies. 1. Plan and design network servers to meet business requirements 2. Prepare for network server installation 3. Build and configure the servers according to design 4. Test and reconfigure network servers 5. Complete and document network design and installation ICTNWK519 - Design an IT security framework This unit describes the performance outcomes, skills and knowledge required to manage information technology (IT) projects within a medium to large organisation. 1. Research IT security requirements 2. Conduct risk analysis 3. Develop IT security policy and operational procedures ICTNWK506 - Configure, verify and troubleshoot WAN links and IP services in a medium enterprise network This unit describes the performance outcomes, skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot medium enterprise switches. 1. Prepare to install medium enterprise WAN links 2. Configure WAN links 3. Configure and verify IP services on a router 4. Secure a network using router services 5. Troubleshoot medium enterprise WAN links Programming Stream ICTPRG505 Build advanced user interface

9 This unit describes the skills and knowledge required to design, build and test an advanced user interface (UI), including interaction techniques, rich controls, improved client-side validation, customisation and personalisation, graphics and multimedia. 1. Plan the UI design 2. Implement interaction techniques 3. Implement a customisable and personalised UI 4. Implement the graphics and multimedia ICTPRG527 - Apply intermediate object-orientated language skills This unit describes the skills and knowledge required to undertake intermediate level programming tasks using an object-oriented programming language. It applies to programmers in a variety of fields who are required to produce programs in object-oriented languages. 1. Build applications using the provided language utilities 2. Write programs that interact with a database 3. Write the graphical user interface 4. Debug the application 5. Test the application 6. Create and maintain documentation ICTPRG501 - Apply advanced object-orientated language skills This unit describes the skills and knowledge required to undertake advanced programming tasks using an object-oriented programming language. It applies to individuals who are programmers producing complex object-oriented programming. 1. Develop client-service application 2. Develop graphical user interface (GUI) 3. Build applications 4. Debug code 5. Test application 6. Document system

10 ICTPRG525 Build Java applets This unit describes the skills and knowledge required to compile and run an applet that executes in Java-enabled browsers, and interacts with users. It applies to individuals involved in software, web or games development and who are required to build applets, using Java that interacts with users via a browser. 1. Create Java source file 2. Compile a source file 3. Run applet Captain Cook College trusts that you will enjoy your learning experience with us and we wish you all the very best in successfully completing your qualification.

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