LYNN S. KIEHNE, Ed.D., MHA, BA, FACHE

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1 LYNN S. KIEHNE, Ed.D., MHA, BA, FACHE SENIOR MANAGEMENT EXECUTIVE CEO/COO/EXECUTIVE DIRECTOR/ADMINISTRATOR/CONSULTANT Articulate change agent. Innovative leader. Strategic systems thinker. Articulate change agent. Strong operations experience: medical homes, group practice, hospital and health systems. Strategy & Strategic Partnerships Vision Leadership Operations Management Staff Development Performance & Outcomes Measures PROFESSIONAL EXPERIENCE PACE Center for Girls, Inc. St. Petersburg, FL 2012 Consult and facilitate board development and mentor Executive Directors throughout the state of Florida at PACE s 17 centers. Regional Director KEY CHANGE PARTNERS St. Petersburg, FL and Consulted on strategy, vision, mission, board and executive leader relationships, facilitated board retreats, developed strategic plans, assisted with organizations transformational change President Articulated quality management strategy as part of Eckerd Youth Alternative s corporate culture and designed process improvement model that integrated with their business strategy PINELLAS COUNTY GOVERNMENT Clearwater, FL, Implemented innovative program to improve health care delivery to homeless and uninsured citizens Health Care Administrator, Department of Health and Human Services Designed innovative medical home model program recognized by the National Association of County and City Health Officials; received Health Care Heroes Nomination for efforts Tripled county residents served in health programs, providing necessary medical, dental and behavioral health care to indigent despite significant budgetary challenges Contracted over 280 specialty physicians and other providers to assure indigent health care coverage Implemented new Electronic Medical Record (HITECH compliant); led medical home accreditation process for Mobile Unit DOCTORAL STUDENT Sarasota, FL Attended classes full-time from , and taught part-time at various universities H LEE MOFFITT CANCER CENTER Tampa, FL Operational development and management of the largest department at University of South Florida, College of Medicine. Over 600 staff. Budget in excess of $40 million.

Strategy & Strategic Partnerships Vision Leadership Operations Management Staff Development Performance & Outcomes Measures PROFESSIONAL EXPERIENCE PACE Center for Girls, Inc. St. Petersburg, FL 2012 Consult and facilitate board development and mentor Executive Directors throughout the state of Florida at PACE s 17 centers.

2 Vice President/Department Of Interdisciplinary Oncology (DIO) Administrator PHYCOR Nashville, TN and Tampa/St. Petersburg, FL 1997 to 2000 Area Market Operations Vice President, Tampa, FL Managed mid-size physician groups through their divestiture from PhyCor. Gross revenues exceeded one hundred million dollars. Vice President, Operations, Nashville, TN Oversaw operational performance of PhyCor physician groups within assigned markets (GA, TN, FL). Led groups strategic planning, served as corporate member clinic boards. UNIVERSITY OF FLORIDA PHYSICIANS PRACTICE GROUP Gainesville, FL 1992 to 1997 Chief Operating Officer Designed, organized, managed ambulatory operations for 480-physician member multi-specialty group practice. Gross revenues exceeded three hundred million dollars. ALLEGANY HEALTH SYSTEM St. Petersburg, FL 1989 to 1992 Vice President, Total Quality Management for the health system 1992 Chief Operating Officer, St. Anthony s Hospital Senior Vice President, St. Anthony's Hospital PRIOR EXPERIENCE SHANDS HOSPITAL, Gainesville, FL Director, Clinical Services STRONG MEMORIAL HOSPITAL, Rochester, NY Administrative Director, Ambulatory Care 1985 to 1987 Psychiatry Program Administrator 1981to 1985 COUNCIL of COMMUNITY HOSPITALS, Minneapolis, MN Associate Director EDUCATION Doctorate in Organizational Leadership Dissertation Employee voice: phenomenological meaning - change in a governmental agency context Argosy University, Sarasota, FL Master of Hospital and Health Care Administration University of Minnesota, School of Public Health, Minneapolis, MN Bachelor of Arts Luther College, Decorah, IA AWARDS AND PROFESSIONAL CONTRIBUTIONS Finalist, Tampa Bay Business Journal s Health Care Heroes (2011) 2

Gross revenues exceeded one hundred million dollars.

3 Fellow, American College of Healthcare Executives ( ); Member, Editorial Advisory Committee to ache.org (2002-); Member, ACHE's Advisory Committee to the JCAHO (2001), Regents Advisory Committee Member for Southwest Florida ( ); Member, Examination Subcommittee ( ), Regent for Southwestern Florida (1991) Board Member ( ; ) and Secretary ( ), University of Minnesota s Alumni Association for the Program in Hospital and Healthcare Administration Recipient of Modern Healthcare and 3M s Up and Comer Award (1992) Member, Membership Chair and Member-at-Large for Executive Committee ( ), President-elect ( ), Suncoast Healthcare Executives ( ) MEMBERSHIPS Fellow, American College of Healthcare Executives Contributing member, American Public Health Association Medical Group Management Association Alumni Association, University of Minnesota MHA Program PAST and CURRENT FACULTY APPOINTMENTS Adjunct Associate Professor, University of Florida, College of Health Professions Guest Lecturer, University of South Florida, School of Public Health Faculty, University of Phoenix SELECTED PRESENTATIONS Affordable Care Act: what it means to me? Faculty Keynote, University of Phoenix, January 2012 Developing medical homes for the indigent in Pinellas County, University of Florida, October 2009 Quality improvement in public health, University of Florida, October 2007 Management of Oncological Group Practices, Florida Cancer Care Conference, January 2002 Careers in Healthcare Management, American College of Healthcare Executives Student Chapter, University of South Florida, School of Public Health, November 2001 Managed Care for Health Professionals, University of South Florida, Department of Health Policy and Management, School of Public Health, Spring 2000 Medical Practice and Managed Care, University of South Florida, Department of Health Policy and Management, School of Public Health, Management of Public Health Programs, Executive MPH Program for Physicians, April 1998 and Distance Learning Format, May 1998 Attributes of Group Practices, seminar on Group Practice Management, University of Florida, Department of Health Services Administration, College of Health Professions, February 1997 CQI in Medical Group Practices, Seminar in Health and Hospital Administration, University of Florida, Department of Health Services Administration, College of Health Professions 3

Southwestern Florida (1991) Board Member (2003-2008; 1993-1999) and Secretary (1999-2000), University of Minnesota s Alumni Association for the Program in Hospital and Healthcare Administration

4 Academic Ambulatory Care: The Transformation of Medical Centers and External Affiliations, conference presented at New England Healthcare Assembly s 75 th Meeting, March 1996 Satellite Clinic Operations, AUPHA-VA Executive Learning Program Satellite Development and External Affiliations: Transforming an Academic Medical Center s Approach to Ambulatory Care, presentation to the Society for Ambulatory Care Professionals 9 th Annual Meeting, May 1995 Satellite Clinic Development as a Strategy in Gaining Marketshare, University of South Florida, Department of Health Policy and Management, School of Public Health, March 1995 Hospital Management and Organizational Structure, lecture to University of Florida, Department of Health Services Administration, College of Health Professions, Spring 1988 COMMUNITY SERVICE (alphabetical) Boy Scouts Advisor, SCUBA Crew 210, West Central Florida Council (2012- ) West Central Florida Council: Skyway District, Unit Commissioner ( ) Gulf Ridge Council: EDGE Trainer (2008- ) o Woodbadge Staff ( ); Woodbadge SR-729 ( ); o Rough Rider District, Troop 4 Committee Member and Community Services Coordinator ( ) Executive Committee Member; Awards Chair, Cub Scout Den, Pack 23, ( ); Middle Tennessee Cub Scout leader ( ) First Presbyterian Church of St. Petersburg, Florida Mission Committee, Member ( ) Coordinator, Adult Sunday School (2008- ) Elder ( ) Chair, Adult Education Committee ( ) Member, Christian Education Committee ( ) Sunday school teacher ( ) Foundation for International Missions Member (2011- ) Girl Scouts Suncoast Council - Board Member, ( ) o Executive Committee Member and Treasurer ( ); o Chair, Strategic Planning Committee ( ); o Finance Committee Member ( ); Co-leader, Cadette Troop 352 ( ); Leader, Cadette Troop 1252 ( ); Educator in Outdoor Living Skills (Winter 2001) Middle Tennessee Junior Girl Scout Leader ( ) Leadership Pinellas, Class of 2008 Tampa Day School Founder, Friends of Tampa Day School Board ( ) o President ( and ) 4

Ambulatory Care Professionals 9 th Annual Meeting, May 1995 Satellite Clinic Development as a Strategy in Gaining Marketshare, University of South Florida, Department of Health Policy and Management,

5 o Chair, Committee on Gifting ( ) President, Parents Association, Tampa Day School ( ) Gala Auctioneer ( ) YWCA of Tampa Bay, St. Petersburg, Florida ( ; ) President ( ) o Executive Committee member and Vice President, Operations ( ; 2010) o Chair, Advocacy Committee ( ) o Executive Committee member and Treasurer ( ) Member, National Committee on Gender ( ) November

Petersburg, Florida (2003-2008; 2010-2012) President (2010-2012) o Executive Committee member and Vice President,

CANDIDATE FOR: President Elect

FULL NAME: Anthony Joseph Armstrong EDUCATION: CANDIDATE FOR: President Elect UNIVERSITY OF CINCINNATI Cincinnati, OH 1976-1980 Bachelor of Science WRIGHT STATE UNIV. School of Medicine Dayton, OH 1980-1985