ISO y su aplicación en las empresas
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1 ISO y su aplicación en las empresas Mr. Hans Kröder Representative ISO SSRO Stakeholder Group Member of Post Publication Organization ISO slide 1
2 ISO expert Hans Kröder, The Netherlands Roles within ISO 26000: 2005 present: Core member Dutch Mirror Committee : International Expert Task Group Implementation 2007 present: International representative stakeholder group SSRO : Expert in International Drafting Task Force (IDTF) : Expert in Post Publication Organization 2007 present: Registered Presenter ISO Geneva unique ISO partner slide 2
3 Introduction What is the role of an international standard on Social Responsibility? Creating a better world? Saving the future of our children? Earning more money? slide 3
4 Introduction The way we see social responsibility From... An add-on Compliance driven Value protection Boring Risk mgt. A future issue About environment (green) Philanthropy, moral Obstacle Guilt To... Core to strategy Innovation focused Value creation Exiting Opportunity mgt. A current concern About society (red, green, blue) Core business + values! Challenge, opportunity Inspiration ISO Added value Rio de Janeiro, 23 November 2011 Seminário Internactional slide 4
5 ISO Framework (essentials) Clause 4 Recognizing SR (value chain and sphere of influence) Two fundamental practices of SR Stakeholder identification and engagement Clause 5 Seven SR principles Seven SR Core Subjects Organizational Governance Clause 6 1. Accountability 2. Transparency 3. Ethical behaviour Human Rights Labour Practices The Environment Fair Operating Practices Consumer issues Community involvement and development 4. Respect for stakeholder interests 5. Respect for rule of law 6. Respect for international norms of behaviour 7. Respect for human rights Integrating practices Review organization s characteristics to SR Selecting Voluntary initiatives Related actions and expectations Awareness, competency, setting direction, integrating into systems Determining relevance, significance, priority, due diligence, exercising influence Communication and reporting Clause 7 Annex SR initiatives Reviewing and improving Enhancing credibility
6 ISO Framework (essentials)
7 20 Implementations, some results SR Policy: ISO has resulted into better and more complete SR policy White spots have become clear Priority setting: This is the first time that SR priorities are well balanced We have now better arguments for our priorities Implementation: Implementation of SR has become more concrete We know better what to communicate with our stakeholders slide 7
8 Result: example employees Office furniture CEO Mr. De Bruin ISO has improved the structure of our SR policies and our SR priorities It is a strong advantage that ISO connects very well to ISO and GRI
9 Result: example 600 employees Water purification and management of nature (Government) Vice General Manager Mr. Veel ISO has brought us quick results in defining our priorities. Normally these discussions take a lot of time. ISO has helped to improve our internal and external communication on SR
10 Result: example 180 employees Water pumps (Industry) CEO Mr. Schuuring Our organization culture and work is very practical (no nonsense). ISO has helped us a lot, because it contains many practical actions for integrating SR
11 Emerging markets ISO is not only happening in the developed countries slide 11
12 Emerging markets Emerging markets move forward on SR and ISO Developing countries strongly support ISO (69 out of 99) slide 12
13 Government role Government Netherlands all Public Private Partnerships must use ISO Sustainable procurement as requirement (45 product groups with sustainable criteria) slide 13
14 Questions? Please ask your questions slide 14
15 Thank you! Muchas gracias por su atención The implementation of SR Handbook with tools and best practices examples International expert and SSRO Representative in Post Publication Organization ISO Mr. Hans Kröder slide 15
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