Defenceless Kiosk NOT Running KioWare. Secure Kiosk Running KioWare

Size: px
Start display at page:

Download "Defenceless Kiosk NOT Running KioWare. Secure Kiosk Running KioWare"

Transcription

1 Defenceless Kiosk NOT Running KioWare Secure Kiosk Running KioWare KioWare, award winning kiosk system software, deploys browser-based applications into a kiosk environment easily and inexpensively, securing the operating system, and allowing users to access only the application. Each client has the ability to customise KioWare to his or her needs, appealing across multiple vertical markets. The KioWare product line ranges from basic browser-lockdown to server based remote monitoring. Distributed by Hemisphere West Europe Ltd Ty Bryneirin, Sarnau, Llandysul Ceredigion, SA44 6QR Tel: +44 (0) Fax: +44 (0) Contact: [email protected] Website: UNATTENDED PAYMENT SPECIALISTS

2 PRODUCT COMPARISON CHART FEATURE KIOWARE LITE KIOWARE KIOSK BASIC KIOWARE FULL WITH SERVER KIOWARE SERVER ASP Browser Lockdown Popup Window Control Domain/Page List Blocking Integrated Browser Error Handling Custom Navigational Toolbar Skins File Download Blocking Remote XML Configuration Citrix/Terminal Server Support OS/Desktop Lockdown Clear Cookies and Cache Keyboard Filtering Attract Screen Management Application Resetting User Session Management Virtual Keyboard Automatically Run Logoff Script Hardware/Software Watchdog Replace Windows Explorer Shell Dialog Blocking Automatic Printer Retraction Barcode/MSR/Proximity Reader Support Bill Acceptor/Card Dispenser Support Security Mat/Proximity Switch Multiple Monitor Support (up to 10) Phone Dialing through your Application Upload Usage Statistics Remote Content Updating Server Side Kiosk Management Server Side Statistics Analysis Remote Monitoring Flexible User Accounts Ad Hoc Grouping of kiosks Store Custom Data on Individual Kiosks API to Enable 3rd party add-ons Manage Multiple Client Sites Host KioWare for Clients

3 KIOWARE LITE KioWare Lite provides vital lockdown security for browser-based applications, restricting users from accessing the OS and desktop, and allowing customisation to limit Internet access. The software, completely configurable by you, wraps around existing browser applications, offering protection from malicious or unintentional attacks on your kiosk. KIOWARE LITE FEATURES INCLUDE: Lockdown browser, desktop and OS Keyboard filtering Domain/page blocking - allow or revoke lists Custom navigational toolbar skins Pop-up window control Virtual keyboard Attract screen generation Clearing of cookies, cache, and print queue at session end Application resetting Can run the OS as a shell Remote XML configuration User session management Run automatic logoff script Hardware/Software watchdog File download blocking

4 The toolbar you create in KioWare enables users to navigate your application, replacing Internet Explorer buttons and displaying the application full screen. The Toolbar Editor allows you to create custom multiple toolbars and controls. KIOWARE LITE LICENCE PRICING Quantity Licence Price* Support Price** , ,001 + Contact us Contact us *Price and Support are per licence **Support is annual and includes technical support and the ability to upgrade Distributed by Hemisphere West Europe Ltd Ty Bryneirin, Sarnau, Llandysul Ceredigion, SA44 6QR Tel: +44 (0) Fax: +44 (0) Contact: [email protected] Website: UNATTENDED PAYMENT SPECIALISTS

5 KIOWARE KIOSK BASIC KioWare Kiosk Basic has all of the features of KioWare Lite, providing vital lockdown security for browser-based applications, restricting users from accessing the OS and desktop, and allowing customization to limit Internet access. Additionally, KioWare Kiosk Basic provides support for multiple monitors, external and input devices, and user phone dialing. KIOWARE KIOSK BASIC FEATURES INCLUDE: Lockdown browser, desktop and OS Keyboard filtering Domain/page blocking - allow or revoke lists Custom navigational toolbar skins Pop-up window control Virtual keyboard Attract screen generation Clearing of cookies, cache, and print queue at session end Application resetting Can run the OS as a shell Remote XML configuration User session management Run automatic logoff script Automatic printer retraction Hardware/Software watchdog Handles mechanisms to place outgoing phone calls External device support (security mats, proximity switches) Input device support (MSR, barcode readers) Multiple monitor support (up to 10) File download blocking

6 The Phone Tab enables users to dial a phone number by pressing a button on your application. The Virtual Keyboard can be configured to pop up whenever a user selects a text field for data entry. The External Devices Tab allows you to configure security mats, proximity switches and input devices to work with KioWare. KIOWARE KIOSK BASIC LICENCE PRICING Quantity Licence Price* Support Price** ,000 1, Contact us Contact us *Price and Support are per licence **Support is annual and includes technical support and the ability to upgrade Distributed by Hemisphere West Europe Ltd Ty Bryneirin, Sarnau, Llandysul Ceredigion, SA44 6QR Tel: +44 (0) Fax: +44 (0) Contact: [email protected] Website: U N AT T E N D E D PAY M E N T S P E C I A L I S T S

7 KIOWARE FULL WITH SERVER KioWare Full with Server provides browser, OS and desktop lockdown for the kiosk, while the server side console allows you to maintain communication with your kiosks from a central server. Through the server side console you are able to remotely monitor the kiosk health, retrieve kiosk usage reports, collect survey data, and push content out to the kiosks. Additionally, KioWare Server provides a feature that enables ad hoc grouping, meaning kiosk projects can be sorted into an unlimited number of groups, enabling different content to be pushed out to multiple groups. This allows for easy distribution of various promotions to different stores. KIOWARE FULL KIOSK FEATURES INCLUDE: Lockdown browser, desktop and OS Keyboard filtering Domain/page blocking - allow or revoke lists Custom navigational toolbar skins Pop-up window control Virtual keyboard Attract screen generation Clearing of cookies, cache, and print queue at session end Application resetting Can run the OS as a shell Remote XML configuration User session management Run automatic logoff script Automatic printer retraction Hardware/Software watchdog Handles mechanisms to place outgoing phone calls External device support (security mats, proximity switches) Input device support (MSR, barcode readers) Multiple monitor support (up to 10) File download blocking THE SERVER CONSOLE FEATURES INCLUDE: Upload usage statistics Remote content updating Server side kiosk management Server side statistics analysis Remote monitoring Flexible user accounts Ad hoc grouping of kiosks Store custom data about individual kiosks An API that supports 3rd party add-ons

8 The Group Reports tab details usage statistics at the group level. The Mapping Add-on shows kiosk status overlaid on a digital map. Distributed by Hemisphere West Europe Ltd Ty Bryneirin, Sarnau, Llandysul Ceredigion, SA44 6QR Tel: +44 (0) Fax: +44 (0) Contact: [email protected] Website: The Status Overview tab lists kiosks that may be experiencing a problem or require attention. U N AT T E N D E D PAY M E N T S P E C I A L I S T S KIOWARE FULL WITH SERVER PRICING LOW VOLUME PRICING HIGH VOLUME PRICING For projects that have less than 35 kiosks, KioWare Kiosk Full licences include a licence for KioWare Server. For projects that have 35 or more kiosks, the Server side licencing is sold separately for 3,200 in addition to the cost of individual licences. KioWare Server Licence: 3,200 Quantity Licence Price* Support Price** *Price and Support are per licence **Support is annual and includes technical support and the ability to upgrade Quantity ,000 1,001 + Licence Price* Support Price** Contact us Contact us

Administering Jive for Outlook

Administering Jive for Outlook Administering Jive for Outlook TOC 2 Contents Administering Jive for Outlook...3 System Requirements...3 Installing the Plugin... 3 Installing the Plugin... 3 Client Installation... 4 Resetting the Binaries...4

More information

How to recover IE Client

How to recover IE Client HIKVISION EUROPE B.V. How to recover IE Client (WebClientActiveX Control) Name: WebClientActiveX Control Publisher: HANGZHOU HIKVISION DIGITAL TECHNOLOGY CO.,LTD. Type: ActiveX Control Version: 2.4.0.56

More information

K7 Business Lite User Manual

K7 Business Lite User Manual K7 Business Lite User Manual About the Admin Console The Admin Console is a centralized web-based management console. The web console is accessible through any modern web browser from any computer on the

More information

Concur Travel & Expense

Concur Travel & Expense Concur Travel & Expense Supported Configurations Client Version Contents Supported Configurations... 1 Section 1: About Concur Travel & Expense... 1 Section 2: Read This First... 1 Browser Settings General...

More information

Table of Contents. Welcome... 2. Login... 3. Password Assistance... 4. Self Registration... 5. Secure Mail... 7. Compose... 8. Drafts...

Table of Contents. Welcome... 2. Login... 3. Password Assistance... 4. Self Registration... 5. Secure Mail... 7. Compose... 8. Drafts... Table of Contents Welcome... 2 Login... 3 Password Assistance... 4 Self Registration... 5 Secure Mail... 7 Compose... 8 Drafts... 10 Outbox... 11 Sent Items... 12 View Package Details... 12 File Manager...

More information

Acrolinx IQ. Acrolinx IQ Plug-in for Adobe CQ Rich Text Editor Installation Guide Version: 2.9

Acrolinx IQ. Acrolinx IQ Plug-in for Adobe CQ Rich Text Editor Installation Guide Version: 2.9 Acrolinx IQ Acrolinx IQ Plug-in for Adobe CQ Rich Text Editor Installation Guide Version: 2.9 2 Contents Overview 3 About this Guide...3 Acrolinx IQ and CQ Editor...3 Installation 4 Single Sign-on Configuration...4

More information

Internet Explorer Settings for Optum CareTracker

Internet Explorer Settings for Optum CareTracker Internet Explorer Settings for Optum CareTracker CareTracker (aka Optum PM and Physician EMR) is a web-based application, which currently only runs on the 32 -bit version of Internet Explorer (to tell,

More information

Inteset Secure Lockdown ver. 2.0

Inteset Secure Lockdown ver. 2.0 Inteset Secure Lockdown ver. 2.0 for Windows XP, 7, 8, 10 Administrator Guide Table of Contents Administrative Tools and Procedures... 3 Automatic Password Generation... 3 Application Installation Guard

More information

Setting up VMware ESXi for 2X VirtualDesktopServer Manual

Setting up VMware ESXi for 2X VirtualDesktopServer Manual Setting up VMware ESXi for 2X VirtualDesktopServer Manual URL: www.2x.com E-mail: [email protected] Information in this document is subject to change without notice. Companies, names, and data used in examples

More information

Embedded BI made easy

Embedded BI made easy June, 2015 1 Embedded BI made easy DashXML makes it easy for developers to embed highly customized reports and analytics into applications. DashXML is a fast and flexible framework that exposes Yellowfin

More information

Outlook Web Access 2003 New Features Guide

Outlook Web Access 2003 New Features Guide Global Information Services Outlook Web Access 2003 New Features Guide Table of Contents After following a link, click on the toolbar to return to the Table of Contents. OWA 2003 2 Log in Screen 2 OWA

More information

Monitoring Replication

Monitoring Replication Monitoring Replication Article 1130112-02 Contents Summary... 3 Monitor Replicator Page... 3 Summary... 3 Status... 3 System Health... 4 Replicator Configuration... 5 Replicator Health... 6 Local Package

More information

Virtual Contact Center

Virtual Contact Center Virtual Contact Center NetSuite Integration Configuration Guide Version 8.0 Revision 1.0 Copyright 2014, 8x8, Inc. All rights reserved. This document is provided for information purposes only and the contents

More information

CONNECT-TO-CHOP USER GUIDE

CONNECT-TO-CHOP USER GUIDE CONNECT-TO-CHOP USER GUIDE VERSION V8 Table of Contents 1 Overview... 3 2 Requirements... 3 2.1 Security... 3 2.2 Computer... 3 2.3 Application... 3 2.3.1 Web Browser... 3 2.3.2 Prerequisites... 3 3 Logon...

More information

A. Welcome 4 B. Features 4 C. Getting Started 4. D. Using SureMDM Web Console 15

A. Welcome 4 B. Features 4 C. Getting Started 4. D. Using SureMDM Web Console 15 v2.0 A. Welcome 4 B. Features 4 C. Getting Started 4 1. Pre-requisites 4 2. Quick Look at SureMDM Web Console 5 3. Getting Nix 9 i. Windows Mobile/CE 9 ii. Android 9 4. Verifying Connectivity with SureMDM

More information

BarTender Web Print Server

BarTender Web Print Server The World's Leading Software for Label, Barcode, RFID & Card Printing White Paper BarTender Web Print Server Web-based Software for Printing Barcodes, Labels, ID Cards and more. Contents Introduction to

More information

Optum Patient Portal. 70 Royal Little Drive. Providence, RI 02904. Copyright 2002-2013 Optum. All rights reserved. Updated: 3/7/13

Optum Patient Portal. 70 Royal Little Drive. Providence, RI 02904. Copyright 2002-2013 Optum. All rights reserved. Updated: 3/7/13 Optum Patient Portal 70 Royal Little Drive Providence, RI 02904 Copyright 2002-2013 Optum. All rights reserved. Updated: 3/7/13 Table of Contents 1 Patient Portal Activation...1 1.1 Pre-register a Patient...1

More information

TxEIS on Internet Explorer 7

TxEIS on Internet Explorer 7 TxEIS on Internet Explorer 7 General Set Up Recommendations: Several modifications will need to be made to the computer settings in Internet Explorer to ensure TxEIS runs smoothly, reports pop up as desired,

More information

Richmond ServiceDesk v10 Release Notes

Richmond ServiceDesk v10 Release Notes Richmond ServiceDesk v10 Release Notes September, 2014 [email protected] 01428 647333 www.richmondsys.com/customerzone @richmondsupport Richmond Systems Ltd, West House, West Street, Haslemere, Surrey,

More information

Manage Workflows. Workflows and Workflow Actions

Manage Workflows. Workflows and Workflow Actions On the Workflows tab of the Cisco Finesse administration console, you can create and manage workflows and workflow actions. Workflows and Workflow Actions, page 1 Add Browser Pop Workflow Action, page

More information

User Guide: Vodafone Mobile Broadband

User Guide: Vodafone Mobile Broadband User Guide: Vodafone Mobile Broadband Contents Introduction... 3 Vodafone Mobile Broadband... 4 Application Start... 4 Main View... 4 Pre-Pay Account Option... 4 My Account tab... 5 Customer Messaging...

More information

Locked Web Browser. User s Manual

Locked Web Browser. User s Manual Locked Web Browser User s Manual Locked Web Browser USER'S MANUAL DATALOGIC S.p.A. Via Candini 2 40012 - Lippo di Calderara di Reno Bologna - Italy Locked Web Browser Ed.: 04/2005 ALL RIGHTS RESERVED

More information

BROWSER AND SYSTEM REQUIREMENTS

BROWSER AND SYSTEM REQUIREMENTS BROWSER AND SYSTEM REQUIREMENTS Minimum and Recommended System Requirements To ensure that CSIU Student Information System performs seamlessly, please adhere to the requirements listed in the chart below:

More information

Understanding BeyondTrust Patch Management

Understanding BeyondTrust Patch Management Best Practices WHITE PAPER Understanding BeyondTrust Patch Management February 2014 Contents Overview... 3 1 - Configure Retina CS... 4 2 - Enable Patch Management for Smart Groups... 6 3 Identify and

More information

VIVIDESK Desktops can be accessed with a Macintosh Computer by one of two methods:

VIVIDESK Desktops can be accessed with a Macintosh Computer by one of two methods: VIVIDESK Desktops can be accessed with a Macintosh Computer by one of two methods: 1. If you have Macintosh OS version IX, then VIVIDESK is best viewed using Windows emulation software. 2. If you have

More information

User manual of the Work Examiner Contents

User manual of the Work Examiner Contents User manual of the Work Examiner Contents About this document... 4 Overview... 4 What is Work Examiner?... 4 Standard vs Professional Comparison Chart... 5 FAQ... 6 Install... 7 WE Standard Edition...

More information

MacScan. MacScan User Guide. Detect, Isolate and Remove Spyware

MacScan. MacScan User Guide. Detect, Isolate and Remove Spyware MacScan MacScan User Guide Detect, Isolate and Remove Spyware Part 1 1.1 Introduction MacScan is a spyware detection utility for Macintosh OS X that finds and removes spyware and other Internet files

More information

Virtual Contact Center

Virtual Contact Center Virtual Contact Center Salesforce Multichannel Integration Configuration Guide Version 7.0 Revision 2.0 Copyright 2012, 8x8, Inc. All rights reserved. This document is provided for information purposes

More information

Infor Xtreme Browser References

Infor Xtreme Browser References Infor Xtreme Browser References This document describes the list of supported browsers, browser recommendations and known issues. Contents Infor Xtreme Browser References... 1 Browsers Supported... 2 Browser

More information

Web Conferencing Version 8.3 Troubleshooting Guide

Web Conferencing Version 8.3 Troubleshooting Guide System Requirements General Requirements Web Conferencing Version 8.3 Troubleshooting Guide Listed below are the minimum requirements for participants accessing the web conferencing service. Systems which

More information

ThorApp s. License Activation Guide. No nonsense tools, apps and add-ons for SharePoint. Author: Adrian Bear. Date: 22 Sep 2013. Version: 1.

ThorApp s. License Activation Guide. No nonsense tools, apps and add-ons for SharePoint. Author: Adrian Bear. Date: 22 Sep 2013. Version: 1. No nonsense tools, apps and add-ons for SharePoint License Activation Guide Author: Adrian Bear Date: 22 Sep 2013 Version: 1.0 Overview This document describes the actions required to activate a license

More information

www.faxmyway.com USER MANUAL www.faxmyway.com Online Faxing Anywhere, Anytime [email protected] Paperless Secure Faxing Anytime, Anywhere

www.faxmyway.com USER MANUAL www.faxmyway.com Online Faxing Anywhere, Anytime sales@faxmyway.com Paperless Secure Faxing Anytime, Anywhere www.faxmyway.com www.faxmyway.com Paperless Secure Faxing Anytime, Anywhere Online Faxing Anywhere, Anytime USER MANUAL [email protected] [email protected] GETTING STARTED Faxmyway is an email and web-based

More information

AVG Business SSO Partner Getting Started Guide

AVG Business SSO Partner Getting Started Guide AVG Business SSO Partner Getting Started Guide Table of Contents Overview... 2 Getting Started... 3 Web and OS requirements... 3 Supported web and device browsers... 3 Initial Login... 4 Navigation in

More information

RUNNING A HELPDESK CONTENTS. using HP Web Jetadmin

RUNNING A HELPDESK CONTENTS. using HP Web Jetadmin RUNNING A HELPDESK using HP Web Jetadmin CONTENTS Overview... 2 Helpdesk examples... 2 Viewing devices... 2 Quick Device Discovery... 3 Search... 3 Filters... 3 Columns... 4 Device Groups... 4 Troubleshooting

More information

An Analysis of Propalms TSE and Microsoft Remote Desktop Services

An Analysis of Propalms TSE and Microsoft Remote Desktop Services An Analysis of TSE and Remote Desktop Services JULY 2010 This document illustrates how TSE can extend your Remote Desktop Services environment providing you with the simplified and consolidated management

More information

TMA Management Suite. For EAD and TDM products. ABOUT OneAccess. Value-Adding Software Licenses TMA

TMA Management Suite. For EAD and TDM products. ABOUT OneAccess. Value-Adding Software Licenses TMA For EAD and TDM products Value-Adding Software Licenses ABOUT OneAccess OneAccess designs and develops a range of world-class multiservice routers for over 125 global service provider customers including

More information

CloudPortal Services Manager Version 11.0 CU1 Deployment Guide

CloudPortal Services Manager Version 11.0 CU1 Deployment Guide CloudPortal Services Manager Version 11.0 CU1 Deployment Guide Contents Install... 3 Recommended deploy process... 3 Impacted Servers... 3 Prerequisites... 3 Upgrade the database... 4 Upgrade the platform

More information

Concur Travel & Expense

Concur Travel & Expense Concur Travel & Expense Supported Configurations Client Version Contents Supported Configurations... 1 Section 1: About Concur Travel & Expense... 1 Section 2: Read This First... 1 Browser Settings General...

More information

Configuration Information

Configuration Information This chapter describes some basic Email Security Gateway configuration settings, some of which can be set in the first-time Configuration Wizard. Other topics covered include Email Security interface navigation,

More information

Setting up VMware Server v1 for 2X VirtualDesktopServer Manual

Setting up VMware Server v1 for 2X VirtualDesktopServer Manual Setting up VMware Server v1 for 2X VirtualDesktopServer Manual URL: www.2x.com E-mail: [email protected] Information in this document is subject to change without notice. Companies, names, and data used in examples

More information

FileMaker Server 13. FileMaker Server Help

FileMaker Server 13. FileMaker Server Help FileMaker Server 13 FileMaker Server Help 2010-2013 FileMaker, Inc. All Rights Reserved. FileMaker, Inc. 5201 Patrick Henry Drive Santa Clara, California 95054 FileMaker and Bento are trademarks of FileMaker,

More information

ES3452 MFP, ES5462 MFP,

ES3452 MFP, ES5462 MFP, Configuration Guide This guide supports the following models: MC332dn, MC342dn, MC342dw, MC352dn, MC362dn, MC362dw, MC562dn, MC562dw, ES3452 MFP, ES5462 MFP, MPS2731mc PREFACE Every effort has been made

More information

Cisco Remote Expert Manager 1.9 READ and eread User Guide

Cisco Remote Expert Manager 1.9 READ and eread User Guide Cisco Remote Expert Manager 1.9 READ and eread User Guide Release 1.9 Revised: February 20, 2014, OL-27019-03 Note All advertising materials mentioning features or use of this software must display the

More information

Software Update Manager User Guide

Software Update Manager User Guide Software Update Manager User Guide October 2011 2011 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate

More information

WildFire Cloud File Analysis

WildFire Cloud File Analysis WildFire Cloud File Analysis The following topics describe the different methods for sending files to the WildFire Cloud for analysis. Forward Files to the WildFire Cloud Verify Firewall File Forwarding

More information

SYSTEM AND TECHNOLOGY GUIDE. for the Web-based MAP and Skills Navigator systems

SYSTEM AND TECHNOLOGY GUIDE. for the Web-based MAP and Skills Navigator systems for the Web-based MAP and Skills Navigator systems NOVEMBER 1, 2015 2010 2015 NWEA Measures of Academic Progress, MAP, and Skills Navigator are registered trademarks of NWEA in the United States and other

More information

Desktop Management, Profile Migration and Cross Platform Delivery. Technical Overview

Desktop Management, Profile Migration and Cross Platform Delivery. Technical Overview Desktop Management, Profile Migration and Cross Platform Delivery Executive Summary This document provides a technical overview of how AppSense Environment Manager can deliver a flexible and managed user

More information

1. Product Information

1. Product Information ORIXCLOUD BACKUP CLIENT USER MANUAL LINUX 1. Product Information Product: Orixcloud Backup Client for Linux Version: 4.1.7 1.1 System Requirements Linux (RedHat, SuSE, Debian and Debian based systems such

More information

Opacus Outlook Addin v3.x User Guide

Opacus Outlook Addin v3.x User Guide Opacus Outlook Addin v3.x User Guide Connecting to your SugarCRM Instance Before you can use the plugin you must first configure it to communicate with your SugarCRM instance. In order to configure the

More information

Online Backup Client User Manual Linux

Online Backup Client User Manual Linux Online Backup Client User Manual Linux 1. Product Information Product: Online Backup Client for Linux Version: 4.1.7 1.1 System Requirements Operating System Linux (RedHat, SuSE, Debian and Debian based

More information

TAO Installation Guide v0.1. September 2012

TAO Installation Guide v0.1. September 2012 TAO Installation Guide v0.1 September 2012 TAO installation guide v0.1 page 2/22 This installation guide provides instructions for installing TAO. For all other aspects of using TAO, please see the user

More information

Checking IE Settings, and Basic System Requirements for QuestionPoint

Checking IE Settings, and Basic System Requirements for QuestionPoint Checking IE Settings, and Basic System Requirements for QuestionPoint This document covers basic IE settings and system requirements necessary for QuestionPoint. These settings and requirements apply to

More information

SQL Server 2005 Reporting Services (SSRS)

SQL Server 2005 Reporting Services (SSRS) SQL Server 2005 Reporting Services (SSRS) Author: Alex Payne and Brian Welcker Published: May 2005 Summary: SQL Server 2005 Reporting Services is a key component of SQL Server 2005. Reporting Services

More information

Best Practices. Understanding BeyondTrust Patch Management

Best Practices. Understanding BeyondTrust Patch Management Best Practices Understanding BeyondTrust Patch Management February 2014 Contents Overview... 3 1 - Configure Retina CS... 4 2 - Enable Patch Management for Smart Groups... 6 3 Identify and Approve Patches...

More information

Contact Center. Agent Quick Start Guide

Contact Center. Agent Quick Start Guide Contact Center Agent Quick Start Guide 11/12/201 Agent Tasks 1 f g h i 2 a d c e b Contact Center Interface The following elements are available from the Contact Center main interface: 1 Global Message

More information

User Guide to the Snare Agent Management Console in Snare Server v7.0

User Guide to the Snare Agent Management Console in Snare Server v7.0 User Guide to the Snare Agent Management Console in Snare Server v7.0 Intersect Alliance International Pty Ltd. All rights reserved worldwide. Intersect Alliance Pty Ltd shall not be liable for errors

More information

Migrating helpdesk to a new server

Migrating helpdesk to a new server Migrating helpdesk to a new server Table of Contents 1. Helpdesk Migration... 2 Configure Virtual Web on IIS 6 Windows 2003 Server:... 2 Role Services required on IIS 7 Windows 2008 / 2012 Server:... 2

More information

DiskPulse DISK CHANGE MONITOR

DiskPulse DISK CHANGE MONITOR DiskPulse DISK CHANGE MONITOR User Manual Version 7.9 Oct 2015 www.diskpulse.com [email protected] 1 1 DiskPulse Overview...3 2 DiskPulse Product Versions...5 3 Using Desktop Product Version...6 3.1 Product

More information

Setup Guide for Exchange Server

Setup Guide for Exchange Server Setup Guide for Exchange Server Table of Contents Overview... 1 A. Exchange Server 2007/2010 Inbound Mail... 2 B. Exchange Server 2007/2010 Outbound Mail (optional)... 8 C. Exchange Server 2003/2000 Inbound

More information

Blackboard: Help & Guidance

Blackboard: Help & Guidance Blackboard: Help & Guidance Solving problems experienced when using Blackboard 9.1 STUDENT GUIDE 1 Introduction This document covers Internet Explorer 7 (or later. We do not currently support Internet

More information

CRM-Bridge User Guide. Version 2.0 + Page 1 www.crm-bridge.com. 2011 B. Software Consulting, Inc. All Rights Reserved.

CRM-Bridge User Guide. Version 2.0 + Page 1 www.crm-bridge.com. 2011 B. Software Consulting, Inc. All Rights Reserved. Version 2.0 + Page 1 Table of Contents Table of Contents... 2 Requirements... 3 Installation... 4 Running CRM-Bridge... 4 Licensing CRM-Bridge... 4 Configuration... 5 Application Settings... 5 Dial Settings...

More information

Pearson Onscreen Platform (POP) Using POP Offline testing system guide

Pearson Onscreen Platform (POP) Using POP Offline testing system guide Pearson Onscreen Platform (POP) Version 1.0 October 2014 02 What s in this guide? Contents 1 Before you start 2 Download a test 3 Play test 4 Upload response Read more Read more Read more Read more 03

More information

Batch Scanning. 70 Royal Little Drive. Providence, RI 02904. Copyright 2002-2011 Ingenix. All rights reserved.

Batch Scanning. 70 Royal Little Drive. Providence, RI 02904. Copyright 2002-2011 Ingenix. All rights reserved. 70 Royal Little Drive Providence, RI 02904 Copyright 2002-2011 Ingenix. All rights reserved. Updated: December 13, 2011 Table of Contents 1 Batch Scanning... 1 1.1 Installing the CareTracker Client...

More information

Bomgar 10.6 License Comparison

Bomgar 10.6 License Comparison Bomgar 10.6 License Comparison Multi-Platform Support Customer Technician/Representative Windows Windows 95-Windows 7 Server 2003 Server 2008 Windows 2000-Windows 7 Server 2003 Server 2008 Mac OS X OS

More information

RecoveryVault Express Client User Manual

RecoveryVault Express Client User Manual For Linux distributions Software version 4.1.7 Version 2.0 Disclaimer This document is compiled with the greatest possible care. However, errors might have been introduced caused by human mistakes or by

More information

NS Financials. Client Platform Guide for Mac Using Safari Incl Citrix Setup As A Local Client

NS Financials. Client Platform Guide for Mac Using Safari Incl Citrix Setup As A Local Client NS Financials Client Platform Guide for Mac Using Safari Incl Citrix Setup As A Local Client This document describes how to access the NS Financials system through Safari on an Apple Mac and outlines the

More information

RES PowerFuse Version Comparison Chart (1/9)

RES PowerFuse Version Comparison Chart (1/9) RES PowerFuse Version Comparison Chart (1/9) Alerting Allows you to set up notifications of specific events, which can consist of sending e-mails to one or more recipients, sending SNMP notifications (

More information

Technical Specifications. Technical requirements for Eversheds E-Learning and Learning Management System (LMS)

Technical Specifications. Technical requirements for Eversheds E-Learning and Learning Management System (LMS) Technical Specifications Technical requirements for Eversheds E-Learning and Learning Management System (LMS) 1 Learning Management System (LMS) Client Requirements... 3 Web browsers... 3 ActiveX security

More information

Installing and Configuring vcloud Connector

Installing and Configuring vcloud Connector Installing and Configuring vcloud Connector vcloud Connector 2.7.0 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new

More information

Snare Agent Management Console User Guide to the Snare Agent Management Console in Snare Server v6

Snare Agent Management Console User Guide to the Snare Agent Management Console in Snare Server v6 User Guide to the Snare Agent Management Console in Snare Server v6 InterSect Alliance International Pty Ltd Page 1 of 14 Intersect Alliance International Pty Ltd. All rights reserved worldwide. Intersect

More information

Cisco Unified Workforce Optimization

Cisco Unified Workforce Optimization Cisco Unified Workforce Optimization Desktop Requirements Guide Version 10.5 First Published: June 18, 2014 Last Updated: March 6, 2015 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS

More information

Como configurar o IIS Server para ACTi NVR Enterprise

Como configurar o IIS Server para ACTi NVR Enterprise Como configurar o IIS Server para 20101/1/26 NVR is a Windows based video surveillance software that requires Microsoft IIS (Internet Information Services) 6 or above to operate properly. If you already

More information

W h i t e P a p e r. Using BarTender with Terminal Services and Citrix MetaFrame Printing and Licensing Issues

W h i t e P a p e r. Using BarTender with Terminal Services and Citrix MetaFrame Printing and Licensing Issues W h i t e P a p e r Using BarTender with Terminal Services and Citrix MetaFrame Printing and Licensing Issues Contents Overview...3 Terminal Services...3 Citrix MetaFrame...3 Printer Redirection...3 Printing...3

More information

MyReports Recommended Browser Settings MYR-200a

MyReports Recommended Browser Settings MYR-200a MyReports Recommended Browser Settings MYR-200a Note: If you have installed an additional Tool Bar on your browser, such as Yahoo Tool Bar or Google Tool Bar, be sure that it is also configured to allow

More information

CareTracker Electronic Health Record (EHR) Setting Up Your Computers for CareTracker EHR

CareTracker Electronic Health Record (EHR) Setting Up Your Computers for CareTracker EHR CareTracker Electronic Health Record (EHR) Setting Up Your Computers for CareTracker EHR V 7.1 Purpose of this Document Important This document guides you or your IT staff through setting up your computers

More information

1. About Flo2Cash 2. 2. Introduction 3. 3. Flo2Cash Merchant Console Setup 3. 3.1 Authorisation 4. 3.2 Account Selection 7. 3.

1. About Flo2Cash 2. 2. Introduction 3. 3. Flo2Cash Merchant Console Setup 3. 3.1 Authorisation 4. 3.2 Account Selection 7. 3. Table of Contents 1. About Flo2Cash 2 2. Introduction 3 3. Flo2Cash Merchant Console Setup 3 3.1 Authorisation 4 3.2 Account Selection 7 3.3 Payment URL 8 4. Xero Setup 9 4.1 Creating a Custom Payment

More information

FileMaker Server 14. FileMaker Server Help

FileMaker Server 14. FileMaker Server Help FileMaker Server 14 FileMaker Server Help 2007 2015 FileMaker, Inc. All Rights Reserved. FileMaker, Inc. 5201 Patrick Henry Drive Santa Clara, California 95054 FileMaker and FileMaker Go are trademarks

More information

Online Backup Linux Client User Manual

Online Backup Linux Client User Manual Online Backup Linux Client User Manual Software version 4.0.x For Linux distributions August 2011 Version 1.0 Disclaimer This document is compiled with the greatest possible care. However, errors might

More information

FileMaker Server 11. FileMaker Server Help

FileMaker Server 11. FileMaker Server Help FileMaker Server 11 FileMaker Server Help 2010 FileMaker, Inc. All Rights Reserved. FileMaker, Inc. 5201 Patrick Henry Drive Santa Clara, California 95054 FileMaker is a trademark of FileMaker, Inc. registered

More information

TeamViewer 9 Manual ITbrain

TeamViewer 9 Manual ITbrain TeamViewer 9 Manual ITbrain Rev 9.2-201407 TeamViewer GmbH Jahnstraße 30 D-73037 Göppingen www.teamviewer.com Table of Contents 1 General 3 1.1 About ITbrain 3 1.2 About the manual 3 2 Requirements 4 2.1

More information

Autograph 3.3 Network Installation

Autograph 3.3 Network Installation Eastmond Publishing Ltd (Autograph) PO Box 46, Oundle, Peterborough, PE8 4JX, UK Tel: +44 (0)1832 273444 Fax: +44 (0)1832 273529 Email: [email protected] Web: www.autograph-maths.com Technical

More information

WebRTC-powered ICEWARP VERSION 11.1. www.icewarp.com

WebRTC-powered ICEWARP VERSION 11.1. www.icewarp.com WebRTC-powered ICEWARP VERSION 11.1 IceWarp 11.1 is the industry-first messaging solution that offers WebRTC-powered voice and video calls, online meetings and chat. All you need is an enabled browser.

More information

Online Backup Client User Manual

Online Backup Client User Manual For Linux distributions Software version 4.1.7 Version 2.0 Disclaimer This document is compiled with the greatest possible care. However, errors might have been introduced caused by human mistakes or by

More information

PureEdge Viewer Training Guide

PureEdge Viewer Training Guide Table of Contents Introduction PureEdge e-forms 3 Course Objectives 3 PureEdge Viewer Overview What is a PureEdge e-form? 4 The PureEdge Viewer 5 What You See in the Viewer 6 The PureEdge Toolbar 7 Toolbar

More information

User Manual. 3CX VOIP client / Soft phone Version 6.0

User Manual. 3CX VOIP client / Soft phone Version 6.0 User Manual 3CX VOIP client / Soft phone Version 6.0 Copyright 2006-2008, 3CX ltd. http:// E-mail: [email protected] Information in this document is subject to change without notice. Companies names and data

More information

Flow Publisher v1.0 Getting Started Guide. Get started with WhatsUp Flow Publisher.

Flow Publisher v1.0 Getting Started Guide. Get started with WhatsUp Flow Publisher. Flow Publisher v1.0 Getting Started Guide Get started with WhatsUp Flow Publisher. Contents CHAPTER 1 Welcome Welcome to Flow Publisher... 1 About Flow Publisher... 2 Deploying Deploying Flow Publisher...

More information

FTP Over SSL (FTPS) Core FTP LE. Installing Core FTP LE"

FTP Over SSL (FTPS) Core FTP LE. Installing Core FTP LE FTP Over SSL (FTPS) Gordon State College has setup FTP Over SSL (also known as FTPS ) to allow students, faculty, and staff to access resources from our Servers from off-campus using an encrypted connection.

More information

Crystal Print Control Installation Instructions for PCs running Microsoft Windows XP and using the Internet Explorer browser

Crystal Print Control Installation Instructions for PCs running Microsoft Windows XP and using the Internet Explorer browser Crystal Print Control Installation Instructions for PCs running Microsoft Windows XP and using the Internet Explorer browser Important Notice: You must have administrative rights to your PC to perform

More information

SecuraLive ULTIMATE SECURITY

SecuraLive ULTIMATE SECURITY SecuraLive ULTIMATE SECURITY Home Edition for Windows USER GUIDE SecuraLive ULTIMATE SECURITY USER MANUAL Introduction: Welcome to SecuraLive Ultimate Security Home Edition. SecuraLive Ultimate Security

More information

TeamViewer 9 Manual Management Console

TeamViewer 9 Manual Management Console TeamViewer 9 Manual Management Console Rev 9.2-07/2014 TeamViewer GmbH Jahnstraße 30 D-73037 Göppingen www.teamviewer.com Table of Contents 1 About the TeamViewer Management Console... 4 1.1 About the

More information

Xero Integration. Merchant User Guide Version 1.0 27/04/2016

Xero Integration. Merchant User Guide Version 1.0 27/04/2016 Xero Integration Merchant User Guide Version 1.0 27/04/2016 Table of Contents About Flo2Cash... 1 Introduction... 1 Flo2Cash Merchant Console Setup... 2 Authorisation... 3 Account Selection... 4 Payment

More information

FileMaker Server 10 Help

FileMaker Server 10 Help FileMaker Server 10 Help 2007-2009 FileMaker, Inc. All Rights Reserved. FileMaker, Inc. 5201 Patrick Henry Drive Santa Clara, California 95054 FileMaker, the file folder logo, Bento and the Bento logo

More information

Installing NetSupport School for use with the NetSupport School Student extension for Google Chrome

Installing NetSupport School for use with the NetSupport School Student extension for Google Chrome Installing NetSupport School for use with the NetSupport School Student extension for Google Chrome NetSupport School delivers the tools you need to help maximise the effectiveness of computer led teaching

More information

What s new in AppliDis Fusion 4 Service Pack 3

What s new in AppliDis Fusion 4 Service Pack 3 What s new in AppliDis Fusion 4 Service Pack 3 Systancia Publication: November 2013 Summary This new AppliDis Fusion 4 Service Pack 3 version introduces significant new features and enhancements to the

More information

Compare versions with Maximizer CRM 12: Summer 2013

Compare versions with Maximizer CRM 12: Summer 2013 Compare versions with Maximizer CRM 12: Summer Group and Enterprise Editions The Summer release of 12 continues to build on the theme of enhanced performance, usability and productivity while maintaining

More information

DEPARTMENT OF EDUCATION. Online Application General Information

DEPARTMENT OF EDUCATION. Online Application General Information DEPARTMENT OF EDUCATION CHILD NUTRITION PROGRAM Online Application General Information Contents Revision History... 2 Revision History Chart... 2 Welcome to the Child Nutrition Programs Website... 3 What

More information

Deploying Cisco Unified Contact Center Express Volume 1

Deploying Cisco Unified Contact Center Express Volume 1 Deploying Cisco Unified Contact Center Express Volume 1 Course Introduction Learner Skills and Knowledge Course Goal and Course Flow Additional References Your Training Curriculum General Administration

More information

Getting Started - The Control Panel

Getting Started - The Control Panel Table of Contents 1. Getting Started - the Control Panel Login Navigation Bar Domain Limits Domain User Account Properties Session Management 2. FTP Management Creating and Editing Users Accessing FTP

More information

The full setup includes the server itself, the server control panel, Firebird Database Server, and three sample applications with source code.

The full setup includes the server itself, the server control panel, Firebird Database Server, and three sample applications with source code. Content Introduction... 2 Data Access Server Control Panel... 2 Running the Sample Client Applications... 4 Sample Applications Code... 7 Server Side Objects... 8 Sample Usage of Server Side Objects...

More information

Intelligent Office: Web Optimisation Guide. Published Date: 06/11/2015. Version: 3.3

Intelligent Office: Web Optimisation Guide. Published Date: 06/11/2015. Version: 3.3 Intelligent Office: Web Optimisation Guide Published Date: 06/11/2015 Version: 3.3 Table of Contents System Requirements:... 3 Introduction... 3 Difficulties Logging on to Intelligent Office (io)... 3

More information