Day 1. 2 July 2013 (Tuesday)

Transcription

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2 APHM International Healthcare Conference 2013 TECHNOLOGY - AN ENABLER TO BETTER HEALTHCARE? Day 1 2 July 2013 (Tuesday) Technology: The good, bad and ugly. Everyone, it seems, is planning for, or implementing, Electronic Medical Records. How successful have these attempts been, and how, really is success defined? How have project owners fared - how many implementations really do succeed in terms of timelines, KPIs, budgets? 0800 Registration 0845 Official Opening Ceremony Welcome address - YBhg Dato Dr Jacob Thomas, President, Association of Private Hospitals of Malaysia Address - Dr Kwang Tae Kim, President, International Hospital Federation Opening address - Minister of Health Malaysia (invited) 1000 Tea break & Exhibition viewing 1100 Electronic Medical/Health Records: A status update - who's doing what and where - Douglas Thompson, Senior Research Director, The Advisory Board Company, 1135 How many EMR projects really succeed? What sort of metrics are used to judge success? - John Hoyt, Executive Vice President, HIMSS Analytics, Healthcare Information and Management Systems Society, 1210 Discussion and Q & A 1230 Lunch & Exhibition viewing 1400 o EMR projects that crash and burn: what are the post-mortem findings? o Do we ever see an ROI on EMR? o What are the returns we expect to see: are these financial, strategic, business, clinical - or none of these?! - John Hoyt, Executive Vice President, HIMSS Analytics, Healthcare Information and Management Systems Society, - Douglas Thompson, Senior Research Director, The Advisory Board Company, - Dr Loke Wai Chiong, Director, Global Healthcare Practice, KPMG Advisory Services Pte Ltd, Singapore Facilitator : Dr Kok Chin Leong, Consultant Paediatrician, Puteri Specialist Hospital 1530 Tea break & Exhibition viewing 1630 Panel discussion: Real life case studies - hear from the CIOs and CEOs - Tong Ien Leng, Clinical Informatics Officer, Medical Informatics, Jurong Health Services, Singapore - Dr Thirunavakarasu Pathmanathan, Head, Medical Affairs and Quality, Malaysia Operations, Pantai Management Resources Sdn Bhd - Rani Nathwani, Director, Information & Communications Technology, Prince Court Medical Centre Facilitator : John Hoyt, Executive Vice President, HIMSS Analytics, Healthcare Information and Management Systems Society, 1800 End of Day 1 APHM APHM reserves the right to make changes in the programmes due to unforeseen circumstances

3 APHM International Healthcare Conference 2013 TECHNOLOGY - AN ENABLER TO BETTER HEALTHCARE? Day 2 3 July 2013 (Wednesday) Leadership & Engagement. Projects are rarely successful without the engagement of key stakeholders - be they the clinicians or the payers. What's the impact of engagement on success (or failure)? 0830 Recap of Day 1's discussions and case studies. Learning Points - John Hoyt, Executive Vice President, HIMSS Analytics, Healthcare Information and Management Systems Society, 0850 EMRs from a financial perspective: How do we justify the expenditure (both the upfront project cost and on-going operational costs)? - Elaine Cheong, Chief Executive Officer, Sime Darby Healthcare Medical - Dr Fazilah Shaik Allaudin, Deputy Director, Telehealth Division, Ministry of Health Malaysia Facilitator : Tuan Haji Amiruddin Abdul Satar, President/Managing Director, KPJ Healthcare Berhad 1000 Tea break & Exhibition viewing 1100 Reaping benefits from EMR implementation: Types of benefits; case studies of failed and successful implementations. Lessons to be learned. - Douglas Thompson, Senior Research Director, The Advisory Board Company, 1135 EMR and the National Agenda: Why did Malaysia go down this road; what were the objectives and have these been achieved? - Prof Dato' Dr Jai Mohan, Professor of Health Informatics & Paediatrics, International Medical University; President, Malaysian Health Informatics Association 1210 Compare and contrast the experiences from Malaysia and - Douglas Thompson & Prof Dato Dr Jai Mohan a dialogue 1230 Lunch & Exhibition viewing 1400 Common causes of project implementation failure: is it always the Doctors' fault? - Vi Shaffer, Research Vice President, Gartner, 1430 Let's hear from the Doctors! - Dr Abdul Rahman Mohamad, Group Medical Director, Columbia Asia Group of Companies - Dr Marlik Abu, Consultant O & G, KPJ Ampang Puteri Specialist Hospital (invited) Facilitator : Vi Shaffer, Research Vice President, Gartner, 1530 Tea break & Exhibition viewing 1630 Are there medico-legal risks and pitfalls associated with Electronic Medical Records? What are the red flags and strategies for mitigation? - Dr Ming Keng Teoh, Head of Medical Services Asia, Medical Protection Society, United Kingdom 1700 A successful project, engaged Clinicians; project milestones and budgets achieved. But is the patient any better? - Douglas Thompson, Senior Research Director, The Advisory Board Company, 1730 Last but not least: Oops did we forget something? Physical infrastructure planning for EMR implementation - Angela Lee, Senior Vice President, Director SE Asia, HKS 1800 End of Day 2

4 APHM International Healthcare Conference 2013 TECHNOLOGY - AN ENABLER TO BETTER HEALTHCARE? Day 3 4 July 2013 (Thursday) Technology: What's new and on the horizon? So many applications - e.g for workflow improvements, telemetry and personal patient records. What are the demands for supporting infrastructure, and at the end of the day, what's the impact on health outcomes? 0830 Real impact for better health - Gabe Rijpma, Senior Director Health and Social Services, Microsoft Asia 0850 Infrastructure: Do we have what it takes to support the new innovations - e.g. broadband capacity and speed? - Dr Fadhlullah Suhaimi Abdul Malek, Director, NKEA Communication, Content and Infrastructure, Performance Management and Delivery Unit (PEMANDU) 0920 Discussion/Q & A 0930 Tea break & Exhibition viewing 1030 Workflow Improvements (1) Air traffic control for high-performance perioperative environments - Richard Schafer, Director-South East Asia, STERIS Corporation (2) Automated electronic surveillance in infection control - Mark Cox, Chief Executive Officer Asia Pacific, ICNet International 1120 Cloud Computing and the opportunity for health team collaboration - Gabe Rijpma, Senior Director Health and Social Services, Microsoft Asia 1150 Could technology have prevented serious clinical governance mishaps? View from the National Health Service (NHS), United Kingdom - Dr Masood Ahmed, Product Director, Allocate Software 1230 Lunch & Exhibition viewing 1400 Cool Apps & Cool Technologies. Patient healthcare applications - Dr Zenton Goh, Chief Executive Officer, Cadi Scientific - Manish Om Maheswary, Partner, Aumcore LLC - Benjamin Lim, Founder, Studio Samsuri bin Che Embi, Head of M2M Products, Maxis Telecommunications Facilitator: - Dr Masood Ahmed, Product Director, Allocate Software 1530 Cool Apps & Cool Technologies: Challenges of adoption by patient and clinician. How many of these will be passing fads? - Dr Zenton Goh, Manish Om Maheswary, Benjamin Lim and Samsuri bin Che Embi Facilitator : Dr Fadhlullah Suhaimi Abdul Malek, Director, NKEA Communication, Content and Infrastructure, Performance Management and Delivery Unit (PEMANDU) 1545 Tea break & Exhibition viewing 1645 Big data and analytics to improve population health - Syam Adusumilli, Head - Consulting, Products and Solutions, UnitedHealth Group Global Sourcing & Delivery (GSD) 1715 So many possibilities: Identifying core technologies that complement your Electronic Health Record strategy and improve outcomes - Scott Gaines, Senior Healthcare Solutions Architect, Hyland Software 1800 End of conference

5 APHM International Nursing Conference 2013 APHM International Nursing Conference July 2013 (Thursday) There have been enormous developments both in Information & Communication technologies and in the use of such technologies in healthcare. Healthcare in itself has also evolved from a more curative focus to more preventive strategies. At the same time, there is increasing attention paid to the provision of care across a continuum instead of the usual episodic and transactional care. Providers are now being held accountable not just for the provision of care services but for the outcomes of such care. In this one-day conference, we look at the adoption of health informatics and innovative tools to guide the content & process of care. We also consider the impact positive or negative of such tools in productivity, patient touch-time and work cultures Opening address Dato Dr Jacob Thomas, APHM President 0900 Keynote address: Nurses and IT - Is it Evolution or Revolution - How do we keep up? - Deirdre Stewart, Chief Nursing Officer, Cerner Middle East 1000 Tea Break 1100 Enhancing nursing experience through Mobility and Point of Care Computing - Dr Mark Burby, Healthcare Lead Asia Pacific, Cisco 1145 Challenges faced in EMR implementation - Tan Phaik Hong, General Manager - Nursing, Prince Court Medical Centre 1230 Lunch 1400 With technology - Better productivity and cost effective - Dr Sharon Vasuthevan, Chief Nursing Executive, Life Healthcare Group; President, Nursing Education Association, South Africa 1445 Nurses embracing technology seem less caring? - Maygala Arumugam, Director of Nursing, KPJ Healthcare Berhad 1530 Tea Break 1615 Technology support in education in relation to student nurses - Khor Bee Hua, Nurse Lecturer, Sime Darby Nursing and Health Sciences College 1700 Forum : Nursing challenges and strategies in IT a) Using IT in Critical Care unit for better productivity and effectiveness - Jasmine Lau Mooi Hui, Assistant Director of Nursing, Sunway Medical Centre b) Are our healthcare professionals adapting it well? - Wong Wai Mun, Regional Chief of Nursing Services, Columbia Asia Sdn Bhd c) Using IT for timely decision making - Irene Quah Sor Looi, Director, Nursing & OT Services, Sime Darby Healthcare Facilitator : Dr Sharon Vasuthevan, Chief Nursing Executive, Life Healthcare Group; President, Nursing Education Association, South Africa 1800 End of Conference

6 APHM International Healthcare Conference 2013 TECHNOLOGY - AN ENABLER TO BETTER HEALTHCARE? CONFERENCE FEES Each day is separately bookable Claimable under HRDF SBL Scheme APHM Members RM500 per person/day Non-Members RM700 per person/day Foreign Participants US$300 per person/day Special 3 days package APHM Members RM1,150 per person Non-Members RM1,700 per person Foreign Participants US$700 per person Local participants Group Discount: RM50 off per person for 3 or more participants from the same organisation. (Fee includes lunch, tea breaks, Conference material and Certificate of Attendance) CONFERENCE TERMS AND CONDITIONS All fees are to be paid before the Conference and payable to Association of Private Hospitals of Malaysia. Registration fees will only be refunded if written notice of cancellation is received 14 days prior to the Conference. If you cancel less than 14 days prior to the Conference, a substitute is welcomed, otherwise the full fee is charged. If no written notice is received, or if the participant fails to report for the Conference, the full fee is chargeable. Call for POSTER PRESENTATION APHM welcomes abstracts for poster presentations. Showcase your hospital/department s quality improvement programmes and activities. For abstract guidelines, visit website: or [email protected] ACCOMMODATION REGISTRATION AND ENQUIRIES Sunway Pryramid Tower Hotel room reservation form downloadable at website: (rooms subject to availability) For other hotels, please contact : Golden Blossom Tours & Travel Sdn Bhd Ms Michelle Lau Tel : (603) HP : (6016) [email protected] [email protected] Please direct all registrations and enquiries to: Association of Private Hospitals of Malaysia A-17-01, Menara UOA Bangsar, No. 5, Jalan Bangsar Utama 1, Kuala Lumpur, Malaysia. Tel : Mobile : Fax : [email protected] ORGANISED BY The Association of Private Hospitals of Malaysia (APHM) is a voluntary association of the private hospitals and medical centres in Malaysia and has over 100 members. Its key objective is to co-ordinate the activities of Private Hospitals in Malaysia and to facilitate the delivery of a high standard of Healthcare to the public.

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8 Come and meet our speakers learn and share experiences Douglas Thompson The Advisory Board Company, John Hoyt, HIMSS, theme Technology an Enabler to Better Healthcare? Deirdre Stewart Cerner Middle East Dr Loke Wai Chiong KPMG, Singapore Dr Sharon Vasuthevan Life Healthcare Group, South Africa Vi Shaffer, Gartner, Gabe Rijpma Microsoft Asia Exhibition open for complimentary trade viewing 2 4 July am 5.00 pm Sunway Pyramid Convention Centre 135 booths showcasing the latest technological advances in healthcare by exhibitors from China, India, Malaysia, Pakistan, Singapore & United Kingdom. For your convenience, visitor online registration available at: