Social Innovation: Insights from Institutional Theory
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1 Call for Papers: Special Issue of Business & Society Social Innovation: Insights from Institutional Theory Guest editors: Frank de Bakker, VU University Amsterdam Silvia Dorado, University of Rhode Island Ignasi Marti, EMLYON Business School, OCE Research Center Jakomijn van Wijk, Maastricht School of Management Charlene Zietsma, Schulich School of Business, York University Social innovation refers to the process of developing and implementing novel solutions to social problems, often involving re-negotiations of settled institutions among diverse actors with conflicting logics. As such, social innovation entails institutional change. Social innovations are urgently needed as we confront wicked problems (Rittel and Weber, 1973), such as climate change, poverty alleviation, income inequality and persistent societal conflicts. Such problems feature substantial interdependencies among multiple systems and actors, and have redistributive implications for entrenched interests (Rayner, 2006). Societal problems provide both threats and opportunities for business and entrepreneurs (e.g. Howard-Grenville, Buckle, Hoskins & George, 2014), and in turn businesses themselves can have both positive and negative effects on social and environmental outcomes (Okereke, Wittneben & Bowen, 2012; Porter & Kramer, 2006; Schrempf, 2014). Businesses, through operational externalities and efforts to increase profits, both cause societal harms and sometimes contribute significantly to the maintenance or even worsening of arrangements which perpetuate those harms, often through subtle or overt exercise of market or political power (Barley, 2007; Levy & Kaplan, 2008). Yet businesses can also ameliorate societal harms by changing practices or contributing to solutions through corporate social responsibility, opportunity-driven innovation and philanthropy (Egri & Ralston, 2008; Matten & Crane, 2005; O Toole & Vogel, 2011; Reficco & Marquez, 2012; Spar & La Mure, 2003). In addition, market logics are being embraced to advance social welfare goals in arenas such as healthcare, education and poverty alleviation (see, e.g., Mair, Marti & Ventresca, 2012; Reay & Hinings, 2005; 2009), with the expectation that hybrid organizational models that balance social and economic logics (Battilana & Dorado, 2010; Battilana & Lee, 2014),will enable social innovators to meet societal needs effectively. Institutional research has played a significant role in the study of efforts to alleviate social problems (Battilana & Dorado, 2010; Dorado, 2013; Hallett, 2010; Lawrence, Hardy, & Phillips, 2002; Maguire, Hardy, & Lawrence, 2004; Zietsma & Lawrence, 2010)and is well positioned to contribute to an improved understanding of social innovation. Other research fields (stakeholder management, corporate social responsibility, and cross-sector partnerships, for example), have advanced management knowledge on the interface between business and society (De Bakker, Groenewegen & Den Hond, 2005). Yet, studies in these fields frequently take the perspective of businesses attempting to gain benefits or reduce risk by acting on societal problems (Vock, van Dolen & Kolk, 2014; Griffin & Prakash, 2014), without focusing on the views of other actors. Shallow benign business interventions deflect attention, often maintain existing power structures and they may even reinforce darker aspects of wicked problems (Foucault, 1995; Khan, Munir & Willmott, 2007). Institutional theory instead starts at a macro-level, assessing the positions and interdependent actions of the multiple constituents of issue-focused fields (Wooten & Hoffman, 2008; Zietsma & Lawrence, 2010), and
2 considering seriously the idea that rules, norms and beliefs are socially constituted, negotiated orders (Marti, Courpasson & Barbosa, 2013; Strauss, 1978), which can be renegotiated in socially innovative ways (e.g. Van Wijk, Stam, Elfring, Zietsma & den Hond, 2013). The study of institutional work emphasizes the creation, disruption and maintenance of the institutionalized social structures that govern behavior (Lawrence & Suddaby, 2006), and thus speaks to how entrenched practices and ideas get held in place, and how they may be replaced with more socially beneficial arrangements. Furthermore, the burgeoning institutional complexity perspective, with its focus on how actors respond to multiple, sometimes competing logics (Greenwood, Raynard, Kodeih, Micelotta & Lounsbury, 2011), applies well to the context of wicked societal problems. Taking an institutional perspective on social innovation suggests several topics and a range of interesting questions. We list below some that are in line with our theme. Negotiations among diverse actors in social innovation: How do negotiation spaces for institutional change such as relational spaces (Kellogg, 2009) and fieldconfiguring events (Lampel & Meyer, 2008) emerge and affect social innovation? How is experimentation facilitated in such spaces (van Wijk, van der Duim, Lamers & Sumba, 2014)? What characteristics and processes affect negotiation spaces for institutional change? What role does identity and identification play in social innovation? How do emotional investments in institutions affect negotiations for institutional change and engagement in social innovation? How are marginalized actors, who are often the ones that suffer most directly from wicked problems, silenced or given voice in negotiations (Sassen, 2014)? How do incumbents fight back? What systems, structures and processes are activated to defend entrenched interests (Bourdieu, 2005)? The role of hybrid forms and boundary objects in social innovation: How do diverse actors surface conflicts and compatibilities among different institutional logics and negotiate hybrid arrangements or boundary objects within or across institutional fields? How are arrangements involving hybrid institutional logics maintained or adapted over time? Can such arrangements be scaled up (expanded in impact) or scaled out (diffused to other settings), and what are the factors that affect such scaling? The influence of institutional voids in social innovation: What role do institutional voids (policy, market, social) play in social innovation processes? How do actors signal and exploit voids for social innovation (Mair & Martí, 2009)? How does their institutional work ameliorate voids? Do different institutional orders substitute for each other when voids exist (e.g., are market voids filled by social structures? Policy voids filled by market structures)? What are the implications of such substitution? Other relevant questions: What alternative institutional arrangements are emerging in response to the social problems associated with capitalism, such as the sharing economy, user networks and community-based and cooperative models? How do these arrangements emerge and evolve and how are they governed? What role do communication technologies including social media, collaboration technologies and e- governance technologies play in institutional change for social innovation? What are the impacts of or on informal institutions when regulative or coercive power is used to effect social innovation?
3 These topics are meant to be generative rather than exhaustive. We encourage authors to think broadly about this topic and contact a member of the editorial team if they wish to explore the fit of their research to the special issue theme. We are open to theoretical and empirical papers, using a variety of methodologies. Submission process and schedule Authors should submit their full manuscripts through ScholarOne Manuscripts by December 1st, 2015 to Be sure to specify in the cover letter document that the manuscript is for the special issue on Social Innovation: Insights from Institutional Theory. Manuscripts should be prepared following the Business & Society author guidelines: All articles will be double-blind peer reviewed by a minimum of two anonymous referees. Authors of papers selected for publication will be invited for a manuscript development workshop (expected timing and location: May, 2016, EM Lyon, France) before the final submission is due. About the journal Business & Society is one of the leading journals at the intersection of business and issues of social responsibility, ethics and governance. It is published by SAGE and its current two-year Citation Impact Factor is (2012). It was ranked 31 out of 116 journals in the Business category of the 2012 Thomson Reuters Journals Citation Report (ISI). For further details see About the guest editors Frank de Bakker ([email protected]) is Associate Professor at the Department of Organization Sciences, VU University Amsterdam, the Netherlands. His current research focuses on the intersection of institutional theory and social movement theory, specifically concerning interactions between NGOs and firms: How do (networks of) NGOs try to impact firms and norms on issues of corporate social responsibility is an important theme in his work. His work appeared in the Academy of Management Review, Business and Society, Organization Studies, Journal of Management Studies, and several other journals. Silvia Dorado ([email protected]) is Associate Professor of management at the University of Rhode Island, United States. She is also a board member of DePaul Industries; a social enterprise devoted to generate employment for individuals with disabilities. In her research, Dr. Dorado has explored topics around processes of social innovation within markets as well as the origin, management, and challenges of social enterprises. She has published on these topics in several top management journals including Academy of Management Journal, Journal of Business Venturing, Nonforprofit and Voluntary Sector Quarterly, and Organization Studies. Ignasi Marti ([email protected]) is Associate Professor of organization theory and entrepreneurship at the EMLYON Business School, where he is the Director of the OCE Research Center. His research focuses on dignity, resistance, entrepreneurship, power and politics, and other institutional processes. His research has been published in Academy of Management Journal, Organization Studies, Journal of Business Venturing, Entrepreneurship: Theory and Practice and other journals Jakomijn van Wijk ([email protected]) is Assistant Professor at the Maastricht School of Management, the Netherlands. Her research interests include processes of institutional change towards sustainability, partnership networks
4 in global value chains and entrepreneurship for inclusive development. Her research has been published in Academy of Management Journal, Annals of Tourism Research and Journal of Sustainable Tourism amongst others. Charlene Zietsma is Associate Professor, Ann Brown Chair of Organization Studies and Director of Entrepreneurial Studies at the Schulich School of Business, York University, in Toronto, Canada. Her research focuses on institutional and entrepreneurial processes at the intersection of business and society, frequently in the area of sustainability. Her research has been published in Administrative Science Quarterly, Academy of Management Journal, Organization Science, Organization Studies, Business & Society and elsewhere. References Barley, S. R. (2007). Corporations, democracy, and the public good. Journal of Management Inquiry, 16(3), Battilana, J., & Dorado, S. (2010). Building sustainable hybrid organizations: The case of commercial microfinance organizations. Academy of Management Journal, 53(6), Battilana, J., & Lee, M Advancing research on hybrid organizing insights from the study of social enterprises. Academy of Management Annals, 8. De Bakker, F. G., Groenewegen, P., & Den Hond, F. (2005). A bibliometric analysis of 30 years of research and theory on corporate social responsibility and corporate social performance. Business & Society, 44(3), Bourdieu, P. (2005). The social structures of the economy. Polity Pr. Dorado, S. (2013). Small Groups as Context for Institutional Entrepreneurship: An Exploration of the Emergence of Commercial Microfinance in Bolivia. Organization Studies, 34(4), Egri, C.P. & Ralston, D.A. (2008) Corporate responsibility: A review of international management research from 1998 to Journal of International Management, 14(4), Foucault, M. (1995). Discipline and punish: The birth of the prison. Vintage books. Greenwood, R., Raynard, M., Kodeih, F., Micelotta, E. R., & Lounsbury, M. (2011). Institutional complexity and organizational responses. Academy of Management Annals, 5, Griffin, J.J. & Prakash, A. (2014). Corporate responsibility: Initiatives and mechanisms. Business & Society, 53: Hallett, T. (2010). The myth incarnate. American Sociological Review, 75(1), Howard-Grenville, J., Buckle, S.J., Hoskins, B. J. & George, G. (2014) Climate Change and Management, Academy of Management Journal, 57(3), Kellogg, K. C. (2009). Operating Room: Relational Spaces and Microinstitutional Change in Surgery. American Journal of Sociology, 115(3), Khan, F. R., Munir, K. A., & Willmott, H. (2007). A dark side of institutional entrepreneurship: Soccer balls, child labour and postcolonial impoverishment. Organization Studies, 28(7), Lampel, J., & Meyer, A. D. (2008). Field-Configuring Events as Structuring Mechanisms: How Conferences, Ceremonies, and Trade Shows Constitute New Technologies, Industries, and Markets. Journal of Management Studies, 45(6),
5 Lawrence, T. B., Hardy, C., & Phillips, N. (2002). Institutional effects of interorganizational collaboration: The emergence of proto-institutions. Academy of Management Journal, 45(1) Lawrence, T. B., & Suddaby, R Institutions and institutional work. In S. R. Clegg, C. Hardy, T. B. Lawrence, & W. R. Nord (Eds.) Handbook of organization studies, 2nd Edition: London: Sage. Levy, D., & Kaplan, R. (2008). CSR and theories of global governance: strategic contestation in global issue arenas. In A. Crane (Ed.), The Oxford Handbook of CSR (pp ). Oxford: Oxford University Press. Maguire, S., Hardy, C., & Lawrence, T. B. (2004). Institutional entrepreneurship in emerging fields: HIV/AIDS treatment advocacy in Canada. The Academy of Management Journal, 47(5), Mair, J., & Marti, I. (2009). Entrepreneurship in and around institutional voids: A case study from Bangladesh. Journal of Business Venturing, 24(5), Mair, J., Marti, I., & Ventresca, M. (2012). Building inclusive markets in rural Bangladesh: How intermediaries work institutional voids. Academy of Management Journal, 55: Marti, I., Courpasson, D., & Dubard Barbosa, S. (2013). Living in the Fishbowl. Generating an entrepreneurial culture in a local community in Argentina. Journal of Business Venturing, 28(1): Matten, D., & Crane, A. (2005). Corporate citizenship: Toward an extended theoretical conceptualization. Academy of Management Review, 30(1), Okereke, C., Wittneben, B. & Bowen, F. (2012) Climate Change: Challenging Business, Transforming Politics. Business & Society, 51(1) O'Toole, J., & Vogel, D. (2011). Two and a half cheers for conscious capitalism. California Management Review, 53(3), Porter, M. E., & Kramer, M. R. (2006). Strategy and society: the link between competitive advantage and corporate social responsibility. Harvard Business Review, 84(12), Rayner, S. (2006). Wicked problems: clumsy solutions diagnoses and prescriptions for environmental ills. Jack Beal Memorial Lecture on Global Environment. Reay, T., & Hinings, C. B. (2005). The recomposition of an organizational field: Health care in Alberta. Organization Studies, 26(3), Reay, T., & Hinings, C. R. (2009). Managing the rivalry of competing institutional logics. Organization Studies, 30(6), Reficco, E. & Marquez, P. (2012). Inclusive networks for building BOP markets. Business & Society, 51(3): Rittel, H., & Webber, M Dilemmas in a general theory of planning. Public Sciences, 4: Sassen, S. (2014). Expulsions: Brutality and complexity in the global economy. Belknap Press. Schrempf, J. (2014). A social connection approach to corporate responsibility: The case of the fast-food industry and obesity. Business & Society, 53: Strauss, A. L. (1978). Negotiations: Varieties, contexts, processes, and social order. San Francisco: Jossey-Bass. Wooten, M., & Hoffman, A. J. (2008). Organizational fields: Past, present and future. The Sage handbook of organizational institutionalism,
6 Van Wijk, J., Van der Duim, R., Lamers, M. & Sumba, D. (2014). The emergence of institutional innovations in tourism: the evolution of the African Wildlife Foundation s tourism conservation enterprises. Journal of Sustainable Tourism, DOI: / Van Wijk, J., Stam, W., Elfring, T., Zietsma, C., & Den Hond, F. (2013). Activists and Incumbents Structuring Change: The Interplay of Agency, Culture, and Networks on Field Evolution. Academy of Management Journal, 56(2), Vock, M., van Dolen, W., & Kolk, A. (2014). Micro-Level Interactions in Business Nonprofit Partnerships. Business & Society, 53: Zietsma, C., & Lawrence, T. B. (2010). Institutional work in the transformation of an organizational field: The interplay of boundary work and practice work. Administrative Science Quarterly, 55,
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