Data Centre Harbour Exchange Square Campus, London Access to unrivalled connectivity.

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1 Data Centre Harbour Exchange Square Campus, London Access to unrivalled connectivity. TelecityGroup 6/7 Harbour Exchange London E14 9GE United Kingdom Tel: +44 (0)

2 02 / TelecityGroup Front cover image Harbour Exchange Square Campus This page Customer data centre tour 12MW ongoing 12MW expansion to accommodate your business growth.

3 03 / TelecityGroup An expanding data centre. Bringing you maximum connectivity, flexibility and resilience. Harbour Exchange Square Campus is the most connected carrier-neutral data centre complex in the UK. An ongoing 12MW expansion programme provides an opportunity to secure space in this highly sought-after complex. This established and in-demand facility provides you with resilient infrastructure, unrivalled connectivity and peering options, and access to a thriving ecosystem of business partners. The expansion delivers: ongoing 12MW expansion programme to accommodate your business growth. flexible deployment options of up to 15 kilowatts (kw) of customer power per rack. the ability to connect to hundreds of carriers, exchange content between networks, and connect with potential suppliers and customers. At the heart of the digital economy Since its launch in 1998, the HEX Campus has become the most connected carrierneutral data centre complex in the UK. The HEX Campus is home to strategic core points of presence for the world s top networks, IXPs and ISPs, hosting core infrastructure for the ISPs providing over 99.6% of the UK s broadband services. For these reasons, the HEX Campus is the most compelling choice for organisations with peering, transit and trafficexchanging needs. A proven data centre with expert support The HEX Campus comes complete with expert support from our specialist teams, night and day, all year round. With many years combined experience, our operations, facilities and engineering teams know how to help you get the best from the HEX Campus. London docklands location M25 Powergate Acton Westminster City M25 Docklands

4 04 / TelecityGroup Daily equipment checks 15kW Flexible, scalable power densities deliver up to 15kW per rack.

5 05 / TelecityGroup Unrivalled connectivity. Unparalleled choice. Committing to excellence Harbour Exchange Square Campus is certified to the following international standards: The Harbour Exchange Square Campus provides your business with a wide range of benefits. ISO Information Security Management. ISO 9001 Quality Management. ISO Environmental Management. OHSAS Occupational Health and Safety Management. Payment card industry data security standards Internet Exchange points you can connect to within the Harbour Exchange Square Campus: Connect to hundreds of carriers Interconnect with an unrivalled choice of networks, carriers, content delivery networks, mobile networks, ISPs and peering points. In such a competitive marketplace, the HEX Campus is one of the most cost-effective locations globally to buy IP services. The multiple connectivity options also add resilience and facilitate network stability, enhancing end-user experience and reducing your communications costs. Take your place in a peering hub If you re looking to exchange content between networks, the HEX Campus is the place to be. London Internet Exchanges LINX and LONAP have a point of presence onsite. We can also offer direct connectivity to the Amsterdam Internet Exchange (AMS-IX), Netherlands Internet Exchange (NL-ix) and DE-CIX Frankfurt. Expand your connections Our carrier-neutral data centres are enablers of the digital economy, creating thriving, connected ecosystems where customers, partners and suppliers can connect and do business together. Just pick the service that meets your needs and budget, and connect quickly and easily with customers, partners and suppliers already located at the HEX Campus. Exclusively within Europe, the facility also provides a dedicated network connection to Amazon Web Services (AWS) through its Direct Connect service. Secure your critical systems The facility delivers the highest levels of resilience and redundancy. Designed by our experienced in-house teams to Tier 3 and above, this exceptional resiliency and redundancy, coupled with our engineering expertise, will ensure your critical systems are secure and always available. Access round-the-clock support An established team of data centre experts are onsite dedicated to supporting your business. You can access the support of our engineering, managed services and networking professionals 24 hours a day, all year round. Trust in our standards of excellence Like all TelecityGroup data centres, the HEX Campus meets and is accredited to every appropriate international standard for operational excellence, business continuity, environmental strategy and quality.

6 06 / TelecityGroup Unrivalled connectivity. An exclusive opportunity. HEX: at the heart of the digital world International connections to London Manchester Stockholm Helsinki to Russia/China Dublin London Amsterdam Frankfurt Paris to the Americas Milan Istanbul to Africa/APAC A diverse and rapidly growing ecosystem Customer interconnections at HEX since Connectivity Cloud Content Financial Systems Integrators Other London: the most cost-efficient city for connectivity Supply: Bandwidth by city, by date and by cost All costs per mbps/month (USD) H H H H H1 Sao Paulo Hong Kong Frankfurt Amsterdam London New York Source: OECD

7 07 / TelecityGroup London at the heart of the United Kingdom Docklands at the heart of London Dublin Manchester Powergate City x2 Manchester Amsterdam Docklands x5 Dublin New York Paris London Amsterdam Paris TelecityGroup data centre locations % The internet accounts for 8.3% of the UK economy, making it the most internet-based major economy in the world. Source: Boston Consulting Group

8 08 / TelecityGroup Inside the generator enclosure Resilient and redundant. A data centre you can trust. Built by experts and based on years of engineering experience, the Harbour Exchange Square Campus ensures your critical systems are always available. Power Robust and reliable power with flexible densities and configuration between 3kW and 15kW per rack. 1MW of UPS-conditioned power per floor. Redundant 11kV HV diversely-fed power system. MV back-up diesel generation at N+1 to support site load during HV failure. UPS power distribution through dedicated A and B supplies. Cooling A robust HVAC system delivers stable air flow, temperature and humidity for efficient equipment operation. The HVAC system provides a minimum of N+1 redundancy. All CRAC units and pumps also have dedicated back-up UPS systems. Our design and investment in cooling systems will ensure the HEX Campus achieves a PUE of Chilled water-cooling system with a minimum N+1 redundancy. Fully concurrently maintainable, dual-path secondary chilled water distribution. Close Control Units (CCUs) provide conditioned air to the data floor at a minimum N+2 redundancy. Turbocor chillers with variable speed compressor drives enable excellent full and part-load operation.

9 09 / TelecityGroup Fire detection and suppression Our fire detection and suppression systems are linked to our Building Management Systems (BMS) and monitored continuously by the Network Operations Centre. The systems minimise risk, suppressing quickly and stopping problems from spreading. High sensitivity smoke-detection systems. Fully addressable two-stage firedetection system that monitors under floor and room space (smoke and heat). State-of-the-art water mist firesuppression system deployed in the data halls and generator enclosures. Leading gas-fire suppression system deployed in electrical switch rooms. Network-monitored and fully integrated fire-protection system. Security and access The HEX Campus adopts a layered approach to security and access, operating from the outer perimeter and inwards to the building. Our robust access control procedures give you and your nominated staff and contractors easy access to the facility day and night, all year round. Integrated digital video-camera surveillance throughout the exterior and interior. Unified security-breach alarm with access monitoring. Secure monitored single-person entry. Independent client-card and biometricidentification access system. 24/7/365 manned security. Secure managed delivery and loading bays. Building Management Systems (BMS) Our sophisticated BMS manages and monitors the core areas of the data centre s mechanical and electrical infrastructure, from power supply, temperature and humidity to fire detection and suppression, access and security. 24/7/365 monitoring by onsite personnel. Audio and visual alarms. Monitoring and managing critical parameters. System performance and facility data generation. PMS (Power Monitoring System). EMS (Electrical Management System). A Regional Monitoring Centre (RMC) provides support to the local team, monitoring all critical systems, BMS and EMS alarms throughout the TelecityGroup UK estate, ensuring events are escalated.

10 10 / TelecityGroup UPS Maximising efficiency. Minimising your footprint. The Harbour Exchange Square Campus has been designed to provide exceptional energy efficiency that helps reduce environmental impact and operational costs. Power Usage Effectiveness (PUE) and transparency Energy efficiency is fundamental to our transparent power-charging approach. The HEX Campus will achieve an excellent annual average PUE of 1.53 at full design load. Energy efficient UPS technology The HEX Campus features many technologies that increase efficiency and reduce your costs: Chillers and ACUs with excellent turn-down characteristics to match capacity with load. Hot and cold-air segregation. Motion-activated light controllers reduce energy consumption and heat load. Sustainability The facility s architectural design incorporates many sustainable features, including: photovoltaic panels waste management high recycling levels reusing waste heat use of sustainable materials UV-resistant window film Raising standards of efficiency We comply with stringent efficiency standards and lead the market in environmental initiatives: ISO An internationallyrecognised accreditation for organisations demonstrating superior environmental management. EU Code of Conduct on Data Centres Corporate Status. The Harbour Exchange Campus has been audited and operate to the code s best practices for maximising energy efficiency. Carbon Trust Standard. Recognising our commitment to reducing our impact on climate change by cutting carbon emissions.

11 / TelecityGroup Harbour Exchange Square Campus. Giving you the connectivity and flexibility to grow. The Harbour Exchange Square Campus delivers the connectivity, power, capacity and security needed to support your business. New Switch Rooms New Air Cooled Chillers Floors 5 & 6 new data floors New Energy Centre generators, transformers and HV switch rooms

12 Visit Harbour Exchange Square Campus. Take the tour. Harbour Exchange is an expanding facility that s primed to give your organisation the space and flexibility it needs to grow. With the first phase of HEX Campus expansion complete, now s the time to see how this leading data centre can meet your current and future requirements. To meet our team and take a guided tour of Harbour Exchange, contact us on: +44(0) or [email protected] To find out more visit: harbourexchange Outstanding data centres. Expertise you can trust. Europe s leading provider of premium network-independent data centres. TCY_Data_Centre_HEX_EN_V2_06/13