Navy Recruiting District Organization
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- Sylvia Joseph
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1 Navy Recruiting District Organization Chief Recruiter (CR) under R-OPS w/ direct report to CO Commanding Officer (CO) Command Master Chief (CMC) Education Specialist (ESS) - Civ Executive Officer (XO) IT Specialist Civ Command Trainer (CT) Marketing & Advertising Officer (MAO) Recruiting Operations Officer (R-OPS) Supply Officer (SUPPO) Administrative Officer (ADMINO) Asst R-OPS Chart XI Officer Asst Chief Recruiter (OACR) Chief Recruiter (CR) Enlisted Asst Chief Recruiter (EACR) Division Officer Officer Recruiter (DivO) Officer Asst Chief Recruiter (OACR) under CR w/ direct liaison w/ DivLCPO Division Leading Chief Petty Officer (DivLCPO) Enlisted Asst Chief Recruiter (EACR) under CR w/ direct liaison w/ DivLCPO Station Leading Petty Officer (LPO)
2 Chapter Eleven NAVY RECRUITING DISTRICT Organizational Relationship A Navy Recruiting District (NAVCRUITDIST) is an Echelon Five Command, established by authority of the Chief of Naval Operations, operating under the direction of a Commanding Officer who reports to the assigned Navy Recruiting Region (NAVCRUITREG) Commander for operational and administrative control and to the appropriate Navy Region Commander as stipulated by OPNAVINST for area coordination. Mission Manage recruiting activity within the assigned NAVCRUITDIST in the recruitment of people who meet mental, moral, physical, and other specific standards for enlistment, reenlistment, enlistment as officer candidates or for direct appointment as officers in the Active Component (AC) and Reserve Component (RC) of the Navy. Major Responsibilities 1. Develop, implement, and manage plans to recruit and select a sufficient number of candidates of the proper quality to meet the recruiting goals prescribed by the appropriate NAVCRUITREG Commander for the various officer and officer candidate (except Naval Academy midshipmen) programs in the AC and RC of the Navy. 2. Develop, implement, and manage plans to recruit and select sufficient candidates of the proper quality to meet the recruiting goals prescribed for the various enlisted programs in the AC and RC of the Navy. 3. Plan, develop, and maintain a NAVCRUITDIST-wide recruiting publicity program for the Navy Recruiting Command in printed, audio, and visual media. 4. Maintain distribution control of recruiting aids and materials for use in Navy recruiting programs. 5. Maintain liaison with civilian Navy-oriented organizations and individuals who have agreed to actively support Navy recruiting. 11-1
3 6. Conduct analyses of recruiting activity performance, external influences, demographic data, personnel research reports, and other essential information impacting upon the recruiting effort. 7. Provide support to assigned recruiting activities. 8. Coordinate with the appropriate NAVCRUITREG Commander for the preparation of the NAVCRUITDIST recruiting budget. 9. Coordinate matters pertaining to MEPS. 10. Foster the submission of suggestions from personnel that will lead to improved performance of the functions of the Navy Recruiting Command and encourage a high degree of initiative and discipline. 11. Provide quality of service for Navy personnel assigned to the NAVCRUITDIST (i.e. Professional Development, Quality of Life, Fitness, etc.). NAVY RECRUITING PROCESSING STATION The Navy Recruiting Processing Station (NRPS) is a recruiting activity established by authority of the Commander, Navy Recruiting Command (COMNAVCRUITCOM). The Enlisted Processing Division Supervisor (EPDS), reports to the Commanding Officer of the NAVCRUITDIST via the Assistant Recruiting Operations Officer (R-OPS). The Navy Recruiting Processing Station is located in a city that has a Military Entrance Processing Station (MEPS); where savings in applicant travel costs, population potential, and other factors warrant the assignment of support personnel to accomplish administrative and processing functions. NAVY RECRUITING STATION The Navy Recruiting Station (NAVCRUITSTA) is a recruiting activity established by authority of NAVCRUITDIST Commanding Officer in a center of population and market of sufficient size to warrant the permanent assignment of enlisted personnel for the purpose of recruiting within an assigned territory. A Navy Recruiting Station shall operate under a Leading Petty Officer (LPO) or Leading Chief Petty Officer (LCPO) who reports to the Commanding Officer of the parent NAVCRUITDIST through the Division LCPO, Division Officer, Chief Recruiter, and R-OPS. 11-2
4 PART TIME OFFICE The Part Time Office (PTO) is a sub-activity of a recruiting station that may be manned on specific days only, or may also operate under a permanently assigned recruiter who reports to a LPO or LCPO of a neighboring recruiting station, based on the population and market. COMMANDING OFFICER (CO) Function. Responsible for implementing COMNAVCRUITCOM and COMNAVCRUITREG plans and policies throughout the NAVCRUITDIST. Develop and execute an operating plan that organizes the efforts of NAVCRUITDIST recruiting personnel to ensure all goals and objectives, quantitative and qualitative, are met or exceeded. Major Responsibilities 1. Administration a. Provide positive leadership and motivation to all assigned personnel. b. Implement policies of NAVCRUITREG, NAVCRUITCOM and higher authority. c. Carry out Command Managed Equal Opportunity (CMEO) programs. d. Evaluate the performance of assigned personnel and reward, counsel, or correct as appropriate; approve Enlisted Performance Evaluations; submit Reports of Fitness on E7 and above. e. Ensure the NAVCRUITDIST vehicle operation, domicile to duty and safe driving policies are issued and enforced per current directives. f. Ensure all new officer recruiters, enlisted recruiters, and other NAVCRUITDIST personnel are knowledgeable of the following through NAVCRUITDIST orientation training: (1) Economic, social, political, and other NAVCRUITDIST characteristics. 11-3
5 (2) Special requirements, problems, and opportunities these characteristics create for recruiters, policies, and procedures. (3) Operations and administrative functions of the NAVCRUITDIST. (4) NAVCRUITCOM policy on Equal Opportunity, Sexual Harassment, and Fraternization. (5) NAVCRUITCOM Mission, Vision, and Guiding Principles. g. Ensure the Recruiting Operations Officer (R-OPS) develop the management and sales skills of assigned personnel through professional development programs, counseling, and procedural guidance. h. Ensure an effective Ombudsman and Sponsor program is established and enforced. i. Ensure adherence to NAVCRUITCOM Quality of Life policies. j. Establish command correspondence policies per SECNAVINST k. Analyze and approve all internal investigations prior to submission to NAVCRUITCOM. 2. Resource Planning and Allocation a. Ensure NAVCRUITDIST objectives, strategies, and plans are complied with per the NAVCRUITDIST Marketing Operations and Financial Plans. b. Approve and monitor all goal allocations. c. Review and approve the NAVCRUITDIST's marketing operations, training, and financial plans. d. Approve manpower allocations and personnel assignments. e. Ensure proper management of property and stores for the NAVCRUIDIST. 11-4
6 f. Ensure funds, facilities, and vehicles are allocated, maintained, and controlled to enhance the NAVCRUITDIST objectives. g. Ensure efficient purchasing procedures are established and observed by all personnel. h. Establish controls to ensure proper and efficient use of intra-navcruitdist transportation and Temporary Additional Duty (TAD) travel. i. Ensure proper ordering and distribution of Recruiting Aid Device (RAD) items. j. Ensure Medical Service Corps, Nurse Corps Officer recruiters and Hospital Corpsmen dedicate themselves to recruiting Navy Medical Health Care applicants. They should not be burdened with excessive collateral duties or other duties administrative in nature that do not pertain to medical recruiting. However, they are subject to all other personnel management policies which apply to other recruiters. k. Ensure medical officer personnel are not assigned as R- OPS without a waiver approved by the NAVCRUITCOM Director of Operations (N3). l. Medical personnel recalled under the CANREC program will be assigned recruiting duties per BUPERSINST Marketing a. Ensure NAVCRUITDIST Marketing Operations Plan (MOP) objectives are met. b. Maintain a continuing education community interface through educator liaison programs. c. Ensure Standardized Territory Evaluation and Analysis for Management (STEAM) is conducted throughout the NAVCRUITDIST per current policy. 4. Recruiting a. Monitor production to ensure quality and quantity goals and diversity targets are met. 11-5
7 b. Ensure the NAVCRUITDIST has a strong, viable Delayed Entry Program (DEP) and Collegiate Management program. c. Serve as a member of the Inter-Service Recruiting Council (IRC). d. Conduct the liaison necessary with Centers of Influence (COI) to provide support of prospecting activities with leaders in business, civic, school, community organizations, and reserve units. e. Maintain liaison with Navy and Navy Reserve activities within the NAVCRUITDIST's area of responsibility. 5. Applicant Flow. Maintain Military Entrance Processing Station (MEPS) liaison through close contact and visits with MEPS Commanders. 6. Quality Control a. Ensure prescreening procedures are adequate to minimize MEPS rejects. b. Ensure waiver policies are followed and quality control objectives are met. c. Ensure all testing policies are issued and adhered to ensuring requisite quality control. d. Ensure a NAVCRUITDIST procedure is established to reduce kit errors. 7. Reporting Relationship. Report to the Navy Recruiting Region Commander. 8. Prerequisites a. Selected as qualified for command. b. Completion of NAVCRUITCOM ORIENT UNIT Recruiting Officer Management Orientation (ROMO) course. c. Visit a successful NAVCRUITDIST Commanding Officer prior to assuming command. 11-6
8 COMMAND MASTER CHIEF (CMC) Function. Principle enlisted advisor to the Commanding Officer; formulates and implements policies concerning morale, welfare, job satisfaction, discipline, training, and assignment of enlisted personnel. The Command Master Chief takes precedence over all other enlisted members within the command and has direct access to the Commanding Officer. When directed by the Commanding Officer, represents the Navy and the command at community and civic functions. Major Responsibilities 1. Administration a. Follow the guidance of the Navy's Command Master Chief Program per OPNAVINST and OPNAVINST b. Maintain a close and professional interaction with the Commanding Officer in all areas affecting command climate, and the morale and good discipline of enlisted personnel. c. Maintain a strong and professional interaction with all recruiters, especially those newly reported. d. Monitor all personnel issues dealing with advancement, housing, medical, and all professional development concerns. e. Coordinate all activities with the command ombudsman and provide the necessary support required to ensure a strong network of information and any other concerns dealing with family members both within the NAVCRUITDIST and those that may be outside the NAVCRUITDIST boundaries. f. Ensure career-counseling issues are expeditiously handled. This applies to, but is not limited to, orders, special programs (e.g., officers, special duty assignments, training, professional development), pay, duty preferences, and other career enhancement concerns. g. Provide guidance and continuity per appropriate directives as a member of the following Boards: (1) Awards (2) RCAP Recruiting Command Advancement Program 11-7
9 (3) RDB - Recruiter Development Board (4) PDB - Professional Development Board (5) PQS Personnel Qualification Standards (6) CDB - Career Development Board (7) Enlisted Evaluation Report Ranking (8) CMEO - Command Managed Equal Opportunity (9) CAT - Command Assessment Team (10) Welfare and Recreation Advisory Board (11) Humanitarian Reassignment/Hardship Discharge Screening Board and other committees and boards deemed necessary by the Commanding Officer. (12) REB Recruiter Evaluation Board h. Provide military leadership and professional guidance to the Chief Petty Officers' (CPO) Mess. (CMCs ashore are not normally elected into office but serve in an advisory capacity. This allows other chief petty officers to fill in offices of the mess.) i. Ensure proper traditions in honors and ceremonies are fully explained and smartly executed. Ensure compliance with proper military courtesies and advise the Commanding Officer regarding proper execution of honors and ceremonies. j. Discuss collateral duty assignments with the Commanding Officer so that incumbent retains the ability to make station visits, see all command personnel, and not be encumbered in any way from providing professional and military leadership support in strong implementation of command policies to maintain high morale, good order and discipline. k. Provide guidance and oversight to Command Career Counselors. 2. Training 11-8
10 a. Ensure military and professional training is provided in a timely manner and that personnel are given adequate time to prepare for advancement and selection boards. b. Be the key element in Petty Officer Indoctrination, CPO Indoctrination, Navy Pride and Professionalism, Command Assessment and Training Teams, Sponsor and Command Indoctrination Programs. c. Monitor training in Sexual Harassment, Physical Fitness, Drug and Alcohol Abuse, Tobacco Cessation, Equal Opportunity, and Safety. d. Provide oversight and assistance to DEP and Collegiate personnel. Monitor attrition and assist in training the Navy's newest Sailors. 3. Reporting Relationship. Reports directly to the Commanding Officer. 4. Quality Control. Assists the Commanding Officer during station visits as directed. 5. Prerequisites. Post Command Master Chief, NEC 9580, having successfully served as a Command Master Chief. EXECUTIVE OFFICER (XO) Function. Responsible for the execution of NAVCRUITDIST plans and policies as directed by the Commanding Officer. Provide for the effective and efficient use of NAVCRUITDIST personnel, coordinate all headquarters analysis efforts and act with full authority of the Commanding Officer in their absence. Must know and be able to perform the items listed in the Commanding Officer s job description. Major Responsibilities 1. Administration a. Serves as command training officer. Supervises and coordinates the work, exercises, training, and education of the command to include departmental inputs and ensures the implementation of NAVCRUITDIST training program. b. Establish NAVCRUITDIST administrative procedures and assign collateral duties. 11-9
11 c. Monitor the NAVCRUITDIST administrative functions and ensure policy adherence; review all incoming correspondence to ensure correct action/routing assignment and staff guidance per SECNAVINST d. Develop, publish and enforce NAVCRUITDIST vehicle operation, domicile to duty and safe driving programs per current directives. e. Review disciplinary problems and take action as necessary. f. Monitor NAVCRUITDIST physical security and security of classified material and advancement examinations. g. Responsible for civilian personnel management. h. Ensure the Recruiter Development Board is functioning per NAVCRUITCOMINST Resource Planning and Allocation a. Coordinate departmental inputs and develop the NAVCRUITDIST financial plan. b. Distribute and monitor the expenditure of funds per the approved financial plan. c. Approve fund expenditures as delegated by the Commanding Officer. d. Ensure efficient use of NAVCRUITDIST resources. e. Recommend assignments of support personnel to the Commanding Officer. f. Coordinate the command facilities program with the local General Services Administration/Corps of Engineers office. g. Develop and implement long range manning plans to ensure continuity in officer and enlisted assignments. h. Ensure medical officer personnel are not assigned as Recruiting Operations Officer (R-OPS) without a waiver approved by the NAVCRUITCOM Director of Operations (N3)
12 3. Marketing. Coordinate departmental inputs and supervise the development and regular update of the NAVCRUITDIST Marketing Operations Plan (MOP). 4. Recruiting a. Monitor production of officer and enlisted programs. b. Ensure NAVCRUITDIST support personnel support the DEP program in any way deemed appropriate, e.g., ensure Commanding Officer Delay Entry Program (DEP) Welcome Aboard letters are sent to all Future Sailors, parents and guidance counselors. c. Initiate/foster Centers of Influence (COI) relationships to enhance Navy awareness. 5. Applicant Flow. Monitor the effectiveness of officer and enlisted programs applicant processing. 6. Quality Control a. Review, act on or recommend action on waivers per current directives. b. Review applicant kits for quality, on a monthly basis. 7. Evaluation a. Monitor the implementation and evaluate the effectiveness of the NAVCRUITDIST MOP and training program. b. Monitor intra-navcruitdist transportation use and TAD requests. Monitor Special Duty Assignment Pay (SDAP) for enlisted personnel and ensure it is properly annotated in the electronic service record. c. Monitor military bearing and appearance of all NAVCRUITDIST personnel. d. Review waiver/attrition analysis for trends. e. Ensure all Fitness Reports (FITREPS), evaluations, and civilian performance appraisals are completed on time. 8. Reporting Relationships. Report to Commanding Officer
13 9. Prerequisites. Completion of NAVCRUITCOM ORIENT UNIT Prospective Executive Officer course; executive officer screened. Completion of courses in civilian personnel management and security management is desirable. EDUCATION SEERVICES SPECIALIST (ESS) Function. Contribute to accessing quality Officer and Enlisted personnel by conducting liaison with civilian education and manpower officials to create awareness of Navy occupational and educational opportunities and enhance good relations between the Navy and the civilian community. Major Responsibilities 1. Administration a. Establish positive relationships between Navy recruiting personnel and the education community. b. Provide Navy job information and materials to educators. c. Attend and participate in NAVCRUITDIST Production, Planning and Training meetings. d. Conduct training on Navy opportunities for educators at all levels, including teacher-training workshops. e. Represents Navy at conventions, professional meetings and conferences. Select and adapt materials for their support. f. Maintain a current record of the status of pending or approved state resolutions or laws affecting recruiter access, Armed Services Vocational Aptitude Battery (ASVAB) and directory information, including copies of the existing resolutions and laws. g. Organize, manage and serve as a host for Educator Orientation Visits (EOV) and Educations to Sea (ETS) embarks. h. Respond to educator inquiries and maintain a file of all communications. i. Maintain detailed records of the current status of directory information acquisition
14 j. Maintain detailed records of the current status of ASVAB scheduling and testing for all high schools and two year, post secondary institutions serviced. k. Maintain records of names and phone numbers of principle contacts in all high schools and two-year post secondary institutions serviced. l. Participate in meetings of the Inter-service Recruitment Committee (IRC). m. Provide ASVAB pre and post-test interpretation to counselors and students. n. Participate in Campus Liaison Officer (CLO) functions. o. Arrange for CLOs to participate in EOVs and education conventions and obtain nominations from CLO's for EOV participation. p. Verify secondary status of education institutions per NAVCRUITCOM policy. q. Verify accreditation status of education institutions per NAVCRUITCOM policy. r. Organize and coordinate Center of Influence (COI) functions for key education officials, including post secondary school officials. s. Inform educators in predominantly minority schools of Navy scholarship and Officer Candidate School (OCS) opportunities and assist qualified students in applying for appropriate programs. t. Evaluate all enlisted applicants eligible for advanced pay grade. u. Evaluate all alternative education such as Home School, Community College, Job Corps, National Guard Youth Challenge, and Adult High Schools. v. Evaluate all foreign education credentials on applicants. w. Maintain and publish Tier directory annually to determine Tier status of NAVCRUITDIST schools
15 x. Maintain Recruiter Access to High Schools (RAHS) database and coordinate with other services to maintain accuracy. 2. Resource Planning and Allocation a. Prior to the beginning of each school year, develop and submit a detailed plan of activities for liaison with high schools and two-year post secondary institutions, to the Commanding Officer via the Executive Officer. b. Develop a monthly school visit schedule that accounts for schools that refuse the ASVAB, decline to furnish school lists or unduly restrict recruiter access. c. Develop and annually submit a written budget request for the NAVCRUITDIST Financial plan which is compatible with the annual liaison plan for high school and two year post secondary institutions which account for all anticipated expenditures. d. Manage resources and monitor the status of the education liaison budget by maintaining records that include expenditures and obligations versus authorization, including Temporary Additional Duty (TAD) expenditures. e. Adhere to NAVCRUITDIST purchasing policies and intra- NAVCRUITDIST transportation use policies. f. Participate in or provide input to NAVCRUITDIST budget planning meetings. 3. Marketing a. Obtain educational data from state or local education systems relevant to the NAVCRUITDIST Marketing Operations Plan and provide the data to the NAVCRUITDIST Marketing Officer. Maintain a copy of the Marketing Operations Plan. b. Interpret and analyze educational marketing data as required. c. Make recommendations on the content of locally developed advertising materials, promotional materials and Navy awareness materials designed for use in the civilian education community
16 d. Obtain two and four-year college catalogs for marketing and education evaluation. e. Obtain current state secondary school standards/statutes and maintain current secondary public and private school directories. 4. Recruiting a. Market and coordinate the scheduling of the ASVAB in Navy assigned secondary and two-year post secondary schools and stimulate student interest in Navy assigned schools. b. Facilitate access of recruiters to high schools and twoyear post secondary institutions by accompanying them on school visits to the maximum extent possible. Maintain a log of all such visits indicating school name, name of recruiter and date. c. In conjunction with recruiter visits, train recruiters on methods of gaining access to high schools and post secondary schools. d. Obtain and assist recruiters in obtaining and using directory information from all high schools and two year post secondary schools for which responsible. e. Routinely consult with Chief Recruiter (CR), Division Officer, and Divisional Leading Chief Petty Officer (DLCPO) to determine where assistance is required in high schools and post secondary schools. f. Train all incoming recruiters on education liaison functions. g. Train recruiters on high school ASVAB and changes related to the high school testing program. h. Assist recruiters in arranging for workshops and presentations in high schools and community colleges. i. Coordinate with Public Affairs Officer (PAO) and recruiters in regard to scheduling public affairs events in the schools. j. Assist recruiters in establishing liaison with state manpower officials with particular emphasis on job service offices
17 k. Review school folders in conjunction with field assist visits and help recruiters validate accuracy. l. Obtain four year and two year college enrollment lists and provide information to Recruiting Operations Officer (R- OPS). m. Assist R-OPS in identification of school and direct markets by accompanying officer recruiters on college visits, assisting with medical/nurse VIP's and organizing COI events. 5. Applicant Flow a. Conduct Navy Advanced Placement Test (NAPT) testing as required (must be designated in writing). b. Verify enlisted applicants education classification as required by NAVCRUITCOMINST Evaluation a. Annually evaluate and report (in writing) not later than 15 July the results of the previous school year's Education Liaison Program. This report is submitted to the NAVCRUITDIST Commanding Officer with a copy to the NAVCRUITREG Commander. b. Maintain files and documentation to reflect accomplishment of assigned tasks for evaluation by the Commanding Officer. 7. Reporting Relationships. Reports to the NAVCRUITDIST Executive Officer. IT SPECIALIST (CIV) Function. Manage Automated Data Processing (ADP), Information Technology (IT), and telecommunications to support NAVCRUITDIST staff and assigned Recruiters. Provide technical oversight to military and civilian personnel on microcomputer operations, software applications and automated system security. Perform as the district lead for Information Assurance (IA) and computer security. Maintain custody of NAVCRUITDIST s microcomputer hardware and software. Monitor the availability and functionality of networks and systems, and reports system status to immediate NAVCRUITDIST chain of command and NAVCRUITCOM HQ (N6)
18 Major Responsibilities 1. Technical Oversight. Manage and support all IT and telecommunications for NAVCRUITDIST staff and Recruiters. 2. Computer Connectivity. Responsible for making sure connectivity to a Virtual Private Network (VPN) or Wide-Area Network (WAN) exists for all Navy Recruiting personnel under their purview. Responsible for use of government mandated software tools to manage VPNs or WANs. Monitor the availability and functionality of networks and systems, and report system status to supervisors in a timely manner. 3. Navy-Marine Corps Internet (NMCI). Ensure every individual is afforded an NMCI seat that is in working order. Ensure to the best of his or her ability that there are NO information assurance discrepancies or exposures of Personally Identifiable Information (PII). Facilitate periodic upgrade of existing NMCI workstations and hardware. Submit/track invoicing of NMCI Services utilizing NMCI Enterprise Tool (NET) and emarketplace (emp). 4. Training and Assistance. Provide customer assistance and training for assigned systems. Prepare or revise operating manuals or instructions. Provide hands on training and support to Recruiters on off-the-shelf and proprietary computer software. 5. Documentation and Inventories. Prepare all required documentation for assigned area. Maintain custody of microcomputer equipment (software and hardware). Maintain and keep accurate inventory lists and records; prepare and file surveys and regular reports. Asset management and inventory will include funding and managing annual budget; Mod and Build- Out submissions; hardware and software; RIM Blackberry management; and Missing, Lost, or Stolen Devices (MLSD) management. PII violations, theft, loss, or abuse of computer equipment and peripherals are reported in a timely manner. COMMAND TRAINER (CT) Function. Responsible for the execution of the NAVCRUITDIST training program as directed by the Executive Officer. Provides training to command personnel, maintains command training files and tracking systems, and ensures compliance with applicable instructions and policies
19 Major Responsibilities 1. Administration a. Formulate and implement a comprehensive annual command training plan to ensure compliance with COMNAVCRUITCOMINST Update the Command Training Plan quarterly, utilizing NAVCRUITDIST department inputs and provide to the Training Officer for review and approval. b. Maintain a master training database of all command personnel with command training files. Track key training milestones including; Personnel Qualification Standard (PQS) status, PQS Board date, Command Indoctrination completion, Recruiter Development Board and Career Development Board schedules, sales training, etc. c. Provide the Training Officer with a Monthly Status Report of the command training program. Report key performance indicators to demonstrate the status, success points and areas for improvement in the initial training track of all personnel, the PQS program, and other initiatives that may have systemic roots in the command training program. Provide a monthly training report, via the Executive Officer, to NAVCRUITCOM N7 with a copy to the NAVCRUITREG per COMNAVCRUITCOMINST d. Coordinate all command level PQS boards, and track via departmental inputs, the progress and status of the PQS program. Participate in recruiter and staff PQS boards as required. e. Participate in Recruiter Development Boards (RDBs). Coordinate the training response to all RDBs via the appropriate department and assist as necessary. Ensure the POA&M is complete and maintained as a part of the command training file for all RDBs with an Unsatisfactory outcome. f. Assist in the Command Inspection and Self Assessment program. Establish and maintain a tracking and analysis system of the program and assist personnel inspected by serving as a resource in adhering to command standards for Plan of Action and Milestones (POA&M s). g. Participate in NAVCRUITCOM N7/Training Officer National Training Conference Calls
20 h. Maintain originals of all recruiting personnel s Command Indoctrination completed checklists in the command training file. Ensure copies are filed in member s Individual Training Jacket. 2. Training a. Schedule and conduct PSS Applications workshops in accordance with COMNAVCRUITCOMINST b. Assist the Command Master Chief and Administrative Officer in providing Command Indoctrination for all newly reporting personnel. c. Schedule all command personnel for required NAVCRUITCOM ORIENT UNIT training via their website or directly with the Quota Control office. d. Coordinate training provided by NAVCRUITREG staff with the applicable point of contact. e. Request training assist visits and mobile field courses by submitting a request per COMNAVCRUITCOMINST (enclosure (8). f. Conclude all instructional workshops and seminars by completing and forwarding all the required critiques/ questionnaires to NAVCRUITCOM N7 and updating the command training file and database. g. Attend and assist in the planning of the NAVCRUITDIST Operations Department production meetings and participate as appropriate. h. Attend the monthly Planning Board for Training (PBFT) to determine the future training needs of the NAVCRUITDIST and to update the monthly training calendar. i. Communicate best practices and trends noted at the command level qualification/review boards, field observations, and training events to supervisory personnel for consideration/ action via the monthly training report to NAVCRUITCOM N7. 3. Resource Management 11-19
21 a. Lead and supervise training department personnel. Ensure training personnel are properly trained and qualified for their assigned duties. b. Develop the command s annual training department budget input. c. Conduct a monthly inventory of all Sales training materials on hand. Request additional materials via the N7 Monthly Training Report in sufficient quantities to cover planned courses for the next 60 days. 4. Production Assistance a. Perform in this role as deemed necessary to support command mission. b. Integrate knowledge of individual s previous performance in the training track to tailor an individualized approach or plan to training to heighten effectiveness. c. Assist experienced recruiters who are assigned new responsibilities (LPO or LCPO, etc.) as requested by the Chain of Command to enhance new skills and knowledge required for the position. 5. Reporting Relationships a. Report to the Executive Officer in the capacity as the Command Trainer. b. Serve as the Leading Chief Petty Officer for the training department. c. Maintain direct liaison with Department Heads and the Chief Recruiter to prioritize and coordinate training support of command personnel. 6. Prerequisites. Command Trainers should be a Career Recruiting Force (CRF) Chief Petty Officer or above with 36 months minimum successful Recruiting DLCPO experience. Additionally: a. Complete NAVCRUITCOM ORIENT UNIT CRF Academy, Command Trainer, and required Train the Trainer Courses
22 b. Hold 9502 NEC or complete the Instructor Training Course (may be completed after initial assignment if resources permit). c. Complete CT PQS and board qualify within six months of assignment. d. Have a minimum of 18 months left onboard upon completion of Command Trainer Course to justify training investment. MARKETING AND ADVERTISING OFFICER (MAO) Function. Supervise the generation, processing, and tracking of leads through local newspaper, direct mail and other media advertising. Track all national leads forwarded to the entire recruiting force as prospects for enlistment/selection into the Navy. Major Responsibilities 1. Administration a. Ensure compliance with all required security measures. b. Identify, compile, submit and disseminate required LEAD Production Team (LPT) logs/reports. c. Maintain LPT files. d. Participate in NAVCRUITDIST Marketing Council and production, planning and training meetings. Consult with the Executive Officer, Recruiting Operations Officer (R-OPS) and Chief Recruiter prior to implementing changes that impact planned operations. e. Supervise marketing and advertising daily routine and personnel. f. Conduct indoctrination briefings of all newly assigned support and recruiting personnel. g. Prepare advertisements for approval by the Executive Officer, R-OPS, and Chief Recruiter. 2. Training a. Submit input to Annual Training Plan
23 b. Provide training to recruiting personnel on the proper management of local and national leads. 3. Managing Resources a. Develop advertising plan input to the overall NAVCRUITDIST Fiscal Year Marketing Operations Plan (MOP). b. Review historical leads production rate to determine leads generation trends. c. Review current and projected resources to determine production support. d. Review monthly newspaper and other media advertising tracking reports to determine best newspapers/ads to support the NAVCRUITDIST workforce goals. e. Review monthly Direct Mail Advertising Tracking Report to identify most productive letters/name lists. f. Review recruiting program goals with R-OPS to determine command priorities. g. Develop, adjust and submit department budget input to the Supply Officer. h. Establish and adjust leads attainment objectives and strategies to support the field as directed by the NAVCRUITDIST Marketing Council. i. Ensure all received name lists are processed and maintained properly in automated databases for direct mail and field prospecting market identification purposes. j. Ensure accurate and complete advertising information is expeditiously forwarded to the field as needed. k. Review/evaluate recruiter feedback on all advertising. l. Evaluate advertising production reports and identify and advise the NAVCRUITDIST Marketing Council of problem areas requiring improvement and recommend solutions. m. Monitor effectiveness of all advertising campaigns
24 4. Quality Control a. Ensure all leads are properly screened and meet program requirements. b. Ensure LPT prospect files accurately reflect activity generated through advertising and dispositions reported by recruiters. 5. Evaluation. Analyze local leads production and advertising cost effectiveness and recommend ways to improve production and/or recruiter quality of life within existing resources. 6. Prerequisites a. E7 or above. b. NEC 9585 or 9587 with successful field experience. c. Recruiter PQS qualified and must have completed the Recruiter LCPO/LPO module. 7. Reporting Relationships. Report to the Executive Officer; authorized direct liaison with NAVCRUITDIST Department Heads. PUBLIC AFFAIRS OFFICER (PAO) Function. Principal advisor to the NAVCRUITDIST Commanding Officer (via the Executive Officer) on issues related to public affairs, media, Speakers Bureau press related to community events; ensure efficient and effective planning and execution of public affairs activities. Major Responsibilities 1. Administration a. Receive, disseminate, and maintain copies of public affairs guidance from higher authority. (SECNAVINST ) b. Provide an annual budget report. (COMNAVCRUITCOMINST ) c. Complete an Annual Command Operations Report. (COMNAVCRUITCOMINST ) 11-23
25 d. Submit After Action Reports following participation in major planned events. (COMNAVCRUITCOMINST ) e. Conduct regularly scheduled field training for recruiters when making NAVCRUITSTA visits. (COMNAVCRUITCOMINST and ) f. Participate in the Command Check-In/Indoctrination Program. (SECNAVINST ) g. Develop and use a Command Public Affairs Plan by fiscal year. (SECNAVINST and COMNAVCRUITCOMINST ) h. Develop and implement a community relation's calendar. (SECNAVINST and COMNAVCRUITCOMINST ) i. Create a Public Service Advertising (PSA) plan of action for the greatest use of PSA within their NAVCRUITDIST and track PSA broadcasting. (COMNAVCRUITCOMINST ) j. Maintain a "Friends of the Navy" Contact List. (SECNAVINST ) k. Conduct media visits at least one day a month. (COMNAVCRUITCOMINST ) l. Serve as command POC in support of media intensive and high interest events. Coordinate Public Affairs Guidance as necessary with NAVCRUITCOM PAO. m. Manage and operate a command Fleet Hometown News Program (FHTN) for Sailors and Delayed Entry Program members. (SECNAVINST ) n. Submit news releases and feature news material to local media in support of recruiting objectives. (COMNAVCRUITCOMINST and ) o. Maintain properly annotated new releases on file for two calendar years. (SECNAVINST ) p. Maintain a news clip file. (SECNAVINST ) q. Publish a professional command newspaper/newsletter. (SECNAVINST ) 11-24
26 r. Maintain a current library of Navy Recruiting Productions. (COMNAVCRUITCOMINST ) s. Be designated command "Audiovisual Manager." (COMNAVCRUITCOMINST ) t. Be designated command "Webmaster", and maintain the command Internet and Intranet site. (SECNAVINST ) u. Conduct yearly visits at all Navy Recruiting Stations (NAVCRUITSTAs), providing training and assistance. (COMNAVCRUITCOMINST and ) v. Attend and participate in Division and NAVCRUITDIST Production, Planning, and Training meetings. w. Assist NAVCRUITSTAs as liaison for photo sessions, newspaper reporting of DEP functions; provide information on military awareness and appreciation activities to promote Navy awareness. x. Act as liaison for all visiting Navy performance teams and traveling exhibits. y. Analyze effectiveness of local public affairs programs and PSAs; make necessary adjustments. 2. Resource Planning and Allocation a. Provide input to the NAVCRUITDIST financial plan identifying resources to support planned public affairs activities. b. Distribute and monitor the expenditure of assigned departmental funds per the approved financial plan; ensure effective accounting of funds expended for NAVCRUITDIST public affairs programs. 3. Marketing. Sustain active Public Service Advertising and media programs. Assist R-OPS department in identifying beneficial Navy awareness and recruiting opportunity events. 4. Evaluation a. Ensure NAVCRUITDIST public affairs programs are conducted per SECNAVINST , appropriate NAVCRUITCOM and NAVCRUITREG directives and the NAVCRUITDIST public affairs plan
27 b. Analyze effectiveness of local public affairs programs and PSAs; make necessary adjustments. c. Provide feedback to NAVCRUITCOM concerning effectiveness of national public affairs programs and activities. 5. Reporting Relationships. Reports to the Commanding Officer via the Executive Officer. Direct liaison with NAVCRUITCOM PAO. 6. Prerequisites a. Mass Communication Specialist MC or contractor. b. Successful completion of NAVCRUITCOM ORIENT UNIT Public Affairs training. RECRUITING OPERATIONS OFFICER (R-OPS) Function. Serves as Operations Department Head. Ensure attainment of qualified applicants for commissioning or enlistment into the United States Navy through the supervision of assigned personnel and application of assigned resources. The Department Head is responsible for processing of all officer and enlisted applicants. Major Responsibilities Attain qualified applicants for selection into the Navy s Active Component (AC) and Reserve Component (RC), Officer and Enlisted communities to meet assigned goals. 1. Administration a. Recommend, initiate, review, forward, and monitor Recruiting Operations Department promotions, awards, performance evaluations, and disciplinary action. b. Ensure adherence to governing directives relative to privacy act information. Serve as the Test Control Officer (TCO) responsible for testing materials. c. Prepare, review, compile, and disseminates incoming and outgoing reports, correspondence and directives. d. Ensure required publications and directives are maintained and current
28 e. Enforce domicile to duty vehicle use, operation and maintenance requirements for vehicles assigned per directive. f. Ensure management of assigned Officer and Enlisted Future Sailors per existing regulations. g. Ensure coordination of enlistment and commissioning ceremonies. h. Attend and participate in NAVCRUITDIST Production, Planning and Training meetings. i. Ensure Recruiter Development Boards (RDBs) are held as required on all Operations Department recruiters. j. Implement management practices to ensure proper turnover of Station/Division assets, including Delay Entry Program (DEP) and Collegiate custody, at each occurrence of LPO/LCPO/Division Officer turnover. k. Implement management practices to ensure proper accountability, testing and administration of the Navy Advanced Placement Test (NAPT). 2. Resource Management a. Develop and provide input to the NAVCRUITDIST Marketing Operations and Advertising Plans. Monitor and adjust plans to ensure consistent attainment of assigned recruiting goals and targets. b. Initiate, adjust and execute the Recruiting Operations Department annual budget. c. Recommend assignment of personnel in the Recruiting Operations Department to the Executive Officer. d. Ensure Medical Service Corps, Nurse Corps Officer recruiters and Hospital Corpsmen are assigned primarily to recruiting Navy Medical Health Care applicants. e. Maintain the accountability of minor property assigned to the Recruiting Operations Department. f. Review the long-range manning plan to ensure continuity in NAVCRUITSTAs (Officer and Enlisted)
29 g. Recommend approval or disapproval of TAD requests for Operations Department personnel. 3. Marketing a. Perform a market and territory analysis to develop objectives and plans in support of the NAVCRUITDIST Marketing Operations Plan. b. Formulate, distribute, monitor and analyze quarterly officer activity and recruiting goals for inclusion into the MOP. 4. Recruiting a. Ensure liaison is established and maintained with the chain of command, other services, local community leaders, colleges, Inactive Reserve Officers, Navy and Marine Reserve Units, Blue and Gold Officers, Campus Liaison Officers (CLOs) and Professors of Naval Science in the NAVCRUITDISTs area of responsibility. b. Ensure visits are conducted to educational institutions on a scheduled basis and campus data notebooks are properly documented. c. Inform recruiters of VIP visits to colleges in their areas. d. Coordinate the various activities of the R-OPS recruiting team members (Medical and Nuclear VIPs, Chaplain Interviews, Educator Orientation Visits (EOVs), exhibit vans, Navy bands, air shows, and parades). e. Ensure leads are followed-up in a timely manner. Monitor and reduce overdue leads. f. Ensure the fair and equitable allocation of assigned goals. 5. Management a. Identify weaknesses or deficiencies in the DEP and Collegiate Management Program and coordinate corrective training. Conduct DEP, Recruit Training Command (RTC), and 11-28
30 OCS/ODS attrition analysis to reduce overall attrition, especially to reduce in-month losses. b. Monitor potential problems in the DEP and ensure problems are resolved in advance of ship date. c. Monitor the overall effectiveness of the Nuclear Programs Team, including Priority Rating attainment. d. Monitor the overall effectiveness of Diversity, special programs recruiting efforts to ensure diversity and special programs are active. e. Ensure Divisions and NAVCRUITSTAs establish and maintain rapport with reserve activities. f. Monitor the follow-up of Qualified But Not Enlisted (QNE) and rejected applicants for possible future commissioning or enlistment. g. Monitor overdue leads and ensure proper disposition. h. Maintain liaison with MEPS on matters relating to applicants. i. Ensure application kit process is in accordance with current directives. j. Ensure applicant interviews, testing and processing procedures are conducted in accordance with current directives. k. Ensure timely submission of application kits to COMNAVCRUITCOM. 6. Training a. Submit input to Annual Training Plan. b. Oversee Operations Department training program. c. Ensure compliance with COMNAVCRUITCOMINST d. Monitor, and inspect the Operations Department training program. e. Ensure in-rate study time is provided to personnel assigned to the Operations Department per NAVCRUITCOM policy
31 f. Monitor PQS attainment of all Operations Department personnel per NAVCRUITCOM policy. 7. Quality Control a. Monitor application process to ensure all applicants are properly pre-screened for mental, moral, and physical requirements. b. Ensure an expeditious, efficient, and complete quality control operation exists for the processing of applicant records. c. Monitor applicants in regard to quality standards. d. Evaluate departmental productivity and adherence to the NAVCRUITDIST Marketing Operations Plan. e. Review applicant waiver kits and make recommendations to the Commanding Officer. f. Conduct applicant waiver interviews per policy. 8. Evaluation a. Perform and evaluate applicant waiver and application analysis. b. Evaluate Operations Department productivity and adherence to the NAVCRUITDIST Marketing Operations Plan. c. Evaluate the accomplishment of departmental plans and attainment of objectives. Advise the Commanding Officer and Executive Officer of their status. d. Ensure a viable NAVCRUITSTA Inspection and Discrepancy Correction Plan of Action and Milestone (POA&M) is in place, used, and properly tracked. 9. Reporting relationships. Reports to the Commanding Officer and Executive Officer; authorized direct liaison with department heads and NAVCRUITREG EPO/OPO
32 ASSISTANT RECRUITING OPERATIONS OFFICER (A-OPS) Function. Principal deputy to the Department Head for the Operations Department. Assist in attainment of qualified civilian applicants for commissioning or enlistment into the United States Navy through the supervision of assigned personnel and application of assigned resources. Responsible for the supervision of all personnel in the Recruiting Operations Department. Major Responsibilities Responsible for the supervision of all personnel in the Recruiting Operations Department. And, be familiar with, and assist the Recruiting Operations Officer (R-OPS) in, the following: 1. Administration a. Recommend, initiate, review, forward and monitor Recruiting Operations Department promotions, awards, performance evaluations and disciplinary action. b. Ensure adherence to governing directives relative to privacy act information. c. Prepare, review, or compiles and disseminates incoming and outgoing reports, correspondence and directives. d. Ensure required publications and directives are maintained and current. e. Enforce domicile to duty vehicle use, operation and maintenance requirements for vehicles assigned to the Operations Department. f. Responsible for supervision, training and counseling of Recruiting Operations Department personnel. g. Attend and participate in NAVCRUITDIST Production, Planning and Training meetings. h. Implement management practices to ensure proper turnover of Station/Division assets, including DEP Custody, at each occurrence of Leading Petty Officer/Leading Chief Petty Officer/Division Officer turnover
33 i. Implement management practices to ensure proper accountability, testing and administration of the DLAB and NAPT testing. j. Able to perform all duties of the R-OPS. 2. Resource Management. Able to perform all duties of the R- OPS. 3. Marketing. Able to perform all duties of the R-OPS. 4. Recruiting. Able to perform all duties of the R-OPS. 5. Management. Ensure all reports, evaluations, awards and other administrative functions are submitted in a timely manner. 6. Training. a. Prepare and submit input to annual training plan. b. Implement Operations Department training program. 7. Quality Control. a. Monitor application process to ensure all are properly screened for mental, moral and physical requirements. b. Ensure an expeditious, efficient and complete quality control operation exists for the processing of applicant records. c. Monitor applicants in regard to quality standards. d. Evaluate departmental productivity and adherence to the NAVCRUITDIST Marketing Operations Plan. e. Review the applicant waiver kits and make recommendations to the Commanding Officer. f. When designated, interview waiver applicants and act in accordance with policy. 8. Evaluation a. Perform and evaluate applicant waiver and application analysis
34 b. Evaluate Operations Department productivity and adherence to the NAVCRUITDIST Marketing Operations Plan. c. Evaluate the accomplishment of departmental plans and attainment of objectives. Advise the Commanding Officer and Executive Officer of their status. d. Ensure a viable NAVCRUITSTA Inspection and Discrepancy Correction POA&M is in place, used, and properly tracked. 9. Reporting Relationships. Reports to the Recruiting Operations Officer; authorized direct liaison with NAVCRUITDIST Department Heads and NAVCRUITREG EPO and OPO. SUPPLY OFFICER (SUPPO) Function. Responsible for ensuring compliance with all regulations concerning procurement and the authorized expenditure of government funds and the efficient operation of the Supply Department. The Supply Officer is also responsible for knowing and being able to perform the functions of the Supply Petty Officer, Material Control Petty Officer, and Vehicle Clerk. Major Responsibilities 1. Administration a. Ensure compliance with established policies regarding fiscal and supply functions. b. Initiate, recommend, review, and submit awards/ disciplinary action for assigned personnel. c. Responsible for implementing all aspects of security regarding the supply department. d. Initiate, review, and disseminate all incoming/outgoing supply department correspondence. e. Serve as Department Head. Attend and participate in Division/NAVCRUITDIST Production/Planning/Training meetings. f. Supervises all personnel attached to the supply department
35 2. Resources Planning and Allocation a. Advise the Commanding Officer and Executive Officer on fiscal and supply matters. b. Ensure the NAVCRUITDIST Financial Plan is compiled. c. Administer the NAVCRUITDIST's approved Financial Plan. d. Responsible for documentation of the authorized expenditure of government funds in support of the command mission. e. Provide accountability for property assigned to the supply department. Administer the property accountability program for the NAVCRUITDIST. f. Manage records pertaining to maintenance and accounting of vehicles. g. Review all purchase orders for legality, completeness and make recommendations for command approval. h. Provide management control of general use consumables. i. Review out of pocket and travel claims for compliance with current directives. j. Ensure efficient use of all assigned resources. Track and analyze cell phone and government vehicle use for command awareness. k. Monitor facilities use and management. Coordinate facilities moves, repairs, and upgrades, etc. l. Manage the Recruiting Aid Device (RAD) Collateral Material Program. m. Review monthly Travel Card Delinquency Report for past due accounts and provide the chain of command appropriate reports to ensure timely payments. n. Manage the command's Government Lease Housing program. o. Coordinate and budget for phased replacement program for all resources (i.e. Fax machines, copiers, etc.)
36 3. Evaluation. Assist in evaluating performance of command programs against expenditures. 4. Training a. Submit input to the annual training plan. b. Implement NAVCRUITCOM/NAVCRUITDIST training program for Supply Department. c. Schedules, prioritizes, conducts, monitors, enforces, adjusts, documents, and inspects the supply department training program. 5. Reporting Relationship. Reports to Executive Officer. 6. Prerequisites. Enlisted must be an LS (E7 or above preferable). ADMINISTRATION OFFICER (ADMINO) Function. Department Head for Administrative/Personnel Department. Implement administrative and personnel policies and is responsible for the efficient and effective administrative functioning of the NAVCRUITDIST. The Administration Officer is also responsible for knowing and being able to perform all the functions of the department. Major Responsibilities 1. Administration a. Advise on and implement command policy relating to administrative and personnel procedures. b. Attend and participate in Division, NAVCRUITDIST, Production, Planning, and Training meetings. c. Act as civilian personnel officer under the guidance of the Executive Officer. d. Screen, monitor, and ensure proper routing of all incoming and outgoing correspondence. e. Maintain close coordination with the servicing PSD to ensure proper accountability of personnel and maintenance of Officer and Enlisted electronic service records
37 f. Supervise preparation of Officer Fitness Reports and Enlisted Performance Evaluations. g. Submit NSIPS event changes to PSD. h. Maintain NAVCRUITDIST manpower documents and Online Personnel Status Report (PSR). i. Supervise, train, and counsel all personnel assigned to the Administration Department. j. Maintain command reports tickler files. k. Provide legal support for military justice matters. Maintain command legal records. l. Serve as Command Message Traffic Coordinator. 2. Resource Planning and Allocation a. Assist in development to provide input to the Executive Officer for inclusion into the NAVCRUITDIST Financial Plans. b. Distribute and monitor the expenditure of assigned department funds per the approved financial plan. c. Maintain accountability of property assigned to the Administrative Department. d. Ensure the efficient use of all assigned resources. 3. Training a. Submit input to Annual Training plan. b. Implement the NAVCRUITCOM/NAVCRUITDIST training program for the Administrative Department. c. Schedule, prioritize, monitor, conduct, enforce, evaluate, adjust, document, and inspect the Administrative Department training program. 4. Quality Control. Maintain quality control over all official command correspondence. 5. Reporting Relationships 11-36
38 a. Reports to the Executive Officer. b. Maintain liaison with the R-OPS regarding matters in support of personnel and recruiting efforts. 6. Prerequisites. Navy Personnel Specialist or Yeoman (E7 or above preferable). CHIEF RECRUITER (CR) Function. Serve as Recruiting Operations Department Leading Chief Petty Officer (LCPO). Execute the command-training program for all production/processing personnel. Manage, supervise and coordinate the use of all NAVCRUITDIST resources, training and systems to attain recruiting goals. Serve as primary enlisted advisor to the Commanding Officer and Recruiting Operations Officer (R-OPS) in matters pertaining to production and personnel. Responsible for knowing and being able to perform the functions listed in the Enlisted Recruiter, Officer Recruiter, Leading Petty Officer (LPO), Divisional LCPO and Assistant Chief Recruiter (ACR) job descriptions. Major Responsibilities 1. Production a. Conduct Daily Production Reviews (DPRs) with the R-OPS on accomplishment of production plan and LEADS dispositions and follow ups. b. Ensure NAVCRUITDIST goaling model is supported by current marketing data. c. Assist R-OPS in analyzing and adjusting division goaling and submission to Commanding Officer for inclusion into goaling letter. d. Develop and monitor the NAVCRUITDIST Production Plan. e. Attend the NAVCRUITDIST monthly production meeting. f. Establish strategies to ensure attainment of commands mission and objectives. g. Ensure monthly NAVCRUITDIST production objectives are being met
39 h. Review waiver and attrition quality control analysis. i. Ensure the NAVCRUITDIST production personnel are effectively utilizing the LEADS process. j. Ensure the NAVCRUITDIST Delayed Entry Program (DEP) is per current directives. k. Act as primary advisor to the chain of command on all matters related to production. 2. Training a. Execute the command training and indoctrination program per current directives. b. Provide training as required at the NAVCRUITDIST monthly production meeting. c. Ensure in rate study time is provided for all enlisted personnel per NAVCRUITCOM policy. d. Submit input to NAVCRUITDIST Command Training Plan. e. Ensure NAVCRUITDIST compliance with PQS training program. f. Train, mentor, and counsel ACRs, Training Officers, and Divisional LCPOs. g. Responsible for the career development and mentorship of all military personnel within OPS department. h. Ensure Recruiter Development Boards, Evaluation Boards, Career Development Boards and Command Indoctrination programs are conducted per current directives. 3. Administration a. Liaison with all levels of the Chain of Command. b. Supervise ACRs and DEP Coordinator. c. Document performance, conduct and document training and counseling, initiate, review, adjust and forward written evaluations on all subordinates as appropriate
40 d. Inform chain of command prior to implementing changes that impact department operations. e. Ensure reports, instructions, notices and policy changes are distributed to production/processing personnel. f. Ensure timely/accurate submission from OPS department of required reports/correspondence. g. Approve DLCPO, Nuclear Field Program Recruiter, Navy Special Warfare (NSW)/Navy Special Operations (NSO) Recruiter and NROTC Coordinator monthly planners. h. Develop and promulgate Chief Recruiter monthly planner/ itinerary in accordance with current directives. 4. Managing Resources a. Assist R-OPS in developing departmental input to the NAVCRUITDIST Marketing Operations Plan (MOP). Ensure the accuracy of the market I.D. data used to develop the MOP. b. Monitor and ensure NAVCRUITDIST WEBSTEAM is maintained and updated. c. Evaluate and recommend changes to NAVCRUITDIST market and territory analysis, WEBSTEAM data, Station Market Analysis And Review Technique (SMART) systems and goal allocation. d. Submit input for proposed FY budget to R-OPS. e. Conduct NAVCRUITDIST production and planning meetings. f. Submit strategic manning plan. g. Ensure proper documentation is compiled for Canvas Recruiter (CANREC)continuation boards. h. Verify incoming personnel are assigned a sponsor and provide input to Ultimate Duty Assignment (UDA). 5. Reporting Relationships. Reports to R-OPS; authorized direct liaison with the Commanding Officer. Authorized direct liaison with NAVCRUITREG Chief Recruiter
41 OFFICER ASSISTANT CHIEF RECRUITER (OACR) Function. Serve as an Assistant Department Leading Chief Petty Officer (LCPO). Train, mentor and develop Division Officers, Divisional LCPOs and Officer Recruiters. Assist in the coordination of all NAVCRUITDIST training resources and systems to attain officer recruiting goals. Assists the Chief Recruiter (CR) in all matters pertaining to officer production. Responsible for knowing and being able to perform the functions listed in the Officer Recruiter, Enlisted Recruiter, Divisional Leading Chief Petty Officer, Leading Chief Petty Officer/Leading Petty Officer (LPO) and Training Officer job descriptions. Major Responsibilities 1. Production a. Prepare and submit marketing data to the Chief Recruiter in support of the Officer goaling process. b. Assist in the development and execution of the Officer production Marketing Operations Plan (MOP) and recruiting strategies to ensure objectives are being met. c. Analyze and train Division Officers, Divisional LCPOs and Officer Recruiters to develop the Production Analysis/Training Evaluation (PATE). d. Conduct production reviews with Division Officers and Divisional LCPOs to ensure all Officer goals are being met and gates are obtained. e. Ensure Division Officers and Divisional LCPOs are compliant with current Collegiate Management directives. f. Ensure LEADS are followed-up in a timely manner. Monitor and eliminate overdue LEADS and review LEADS ratio. 2. Training a. Provide input to the NAVCRUITDIST Training Plan. b. Train and provide mentorship to Divisional LCPOs, Division Officers and Officer Recruiters
42 c. Assist in the planning, coordinating and execution of the Officer portion of the NAVCRUITDIST monthly production meeting. d. Maintain training records for immediate subordinates. e. Conduct monthly training visits to recruiting stations. f. Review turnover and conduct production inspections per current directives. 3. Administration a. Document performance, conduct and document training and counseling, initiate, review, adjust and forward written evaluations on all subordinates as appropriate. b. Inform chain of command prior to implementing changes impacting planned division operations. c. Ensure reports, instructions, notices and policy changes are distributed to officer production personnel. d. Ensure timely submission of required reports. e. Review Division Officer monthly planners and forward to the Chief Recruiter. f. Develop and submit the OACR monthly planner to the Chief Recruiter for approval. g. Establish Reserve Component asset manning tracker to include all continuation boards and prospective gains and losses. h. Track all incoming and processing new hire applications. i. Prepare, review, or compiles and disseminates incoming and outgoing reports, correspondence and directives. j. Ensure required publications and directives are maintained and current. 4. Managing Resources a. Assist the Chief Recruiter in providing input to the R- OPS for the NAVCRUITDIST Marketing Operations Plan
43 b. Evaluate and recommend changes to NAVCRUITDIST market and territory analysis and goal allocation. c. Submit input for proposed FY budget to the Chief Recruiter. d. Assist the Chief Recruiter in updating all personnel gains and losses. e. Provide recommendations for initial recruiter assignment. f. Provide recommendations for the hiring and placement of Officer CANREC recruiters. g. Provide recommendations for recruiter moves and ensure they are compliant with current directives. h. In the Chief Recruiter s absence, authorized to assume all duties and responsibilities of the Chief Recruiter. 5. Reporting Relationships. Reports to the Chief Recruiter; authorized direct liaison with the R-OPS and Division Officers. ENLISTED ASSISTANT CHIEF RECRUITER (EACR) Function. Serve as an Assistant Department Leading Chief Petty Officer. Train, mentor and develop Division Officers, Divisional Leading Chief Petty Officers and Special Programs Recruiters regarding all enlisted missions. Assist in the coordination of all NAVCRUITDIST training resources and systems to attain enlisted recruiting goals. Assists the Chief Recruiter (CR) in all matters pertaining to enlisted production. Responsible for knowing and being able to perform the functions listed in the Officer Recruiter, Enlisted Recruiter, Leading Petty Officer (LPO), Divisional LCPO and Training Officer job descriptions. Major Responsibilities 1. Production a. Prepare and submit marketing data to the Chief Recruiter in support of the enlisted goaling process
44 b. Assist in the development and execution of the enlisted production plan and recruiting strategies to ensure objectives are being met. c. Analyze and train Divisional LCPOs to develop the PATE. d. Conduct daily production reviews with Divisional LCPOs, Nuclear Field Program Recruiters, Navy Special Warfare (NSW)/ Navy Special Operations (NSO) Recruiters, Coordinators and NROTC coordinator. e. Conduct waiver and attrition quality control analysis. f. Ensure Divisional LCPOs are compliant with current Delayed Entry Program directives. g. Ensure LEADS are followed-up in a timely manner. Monitor and eliminate overdue LEADS and review LEADS ratio. h. Conduct enlisted production reviews with Division Officers as needed or directed. 2. Training a. Provide input to the Operations Department Training Plan. b. Train and provide mentorship to Divisional LCPOs, NAVCRUITDIST Headquarters Special Programs Coordinators and Recruiters. c. Assist in the planning, coordinating and execution of the enlisted portion of the NAVCRUITDIST monthly production meeting. d. Maintain training records for immediate subordinates. e. Conduct monthly training visits to stations. f. Review turnover and conduct production inspections per current directives. 3. Administration a. Supervise Divisional LCPOs and all Special Program Recruiters
45 b. Document performance, conduct and document training and counseling, initiate, review, adjust and forward written evaluations on all subordinates as appropriate. c. Inform chain of command prior to implementing changes impacting planned division operations. d. Ensure reports, instructions, notices and policy changes are distributed to enlisted production personnel. e. Ensure timely submission from Division LCPOs of required reports. f. Review Divisional LCPOs, Nuclear Field Program Recruiters, NSW/NSO Recruiters and Coordinators and NROTC Coordinator monthly planners and forward to the Chief Recruiter for approval. g. Develop and submit EACR monthly planner to Chief Recruiter for approval. h. Establish Reserve Component asset manning tracker to include all continuation boards and prospective gains and losses. i. Track all incoming and processing enlisted Canvas Recruiter (CANREC) new-hire applications. 4. Managing Resources a. Assist Chief Recruiter in providing input to the R-OPS for the NAVCRUITDIST Marketing Operations Plan. b. Assist Chief Recruiter in utilization of WEBSTEAM. c. Evaluate and recommend changes to NAVCRUITDIST market and territory analysis, WEBSTEAM data, SMART systems and goal allocation. d. Submit input for proposed FY budget to Chief Recruiter. e. Assist the Chief Recruiter in updating all personnel gains and losses. f. Provide recommendations for initial enlisted recruiter assignment
46 g. Provide recommendations for the hiring and placement of enlisted CANREC recruiters. h. Provide recommendations for recruiter moves and ensure they are compliant with current directives. i. In the Chief Recruiter s absence, authorized to assume all duties and responsibilities of the Chief Recruiter. 5. Reporting Relationships. Reports to the Chief Recruiter; authorized direct liaison with the R-OPS and Division Officers. DIVISION OFFICER (DIVO) Function. Division Officers are responsible for attaining a sufficient number of applicants to meet all Division goals. Ensures principles of diversity and equal opportunity are emphasized during the course of meeting daily mission objectives. Division Officers are responsible for the conduct of subordinates, following regulations and orders of the Commanding Officer and other superiors. Division Officers are also responsible for qualifying and being able to perform the function of an Officer recruiter. Major Responsibilities 1. Production a. Analyze and establish NAVCRUITSTA goals with the Divisional Leading Chief Petty Officer (DLCPO) for submission to the Recruiting Operations Officer (R-OPS) via the Chief Recruiter (CR). b. Evaluate and analyze Divisions market, territory analysis, WEBSTEAM data and Station Market Analysis and Review Techniques (SMART) systems. c. Review and analyze Division Production Analysis/Training Evaluation (PATE). d. Implement NAVCRUITDIST production plan. e. Review daily production reviews with Division LCPO. f. Inform R-OPS of all matters pertaining to the Division
47 g. Utilize Recruiting Production Management Systems. Reviewing the effectiveness of the prospecting/processing plan to attain goal. h. Review and analyze Division applicants logs. i. Ensure leads are followed-up in a timely manner. Monitor and eliminate overdue leads, review leads ratio and solicit input from the Marketing Officer. j. Ensure proper market ID throughout Division. k. Analyze Division past production trends. l. Analyze Division s Military Entrance Processing Station (MEPS) Conversion-rate and establish a process of improvement. m. Perform the duties and requirements of an Officer Recruiter. n. Conduct Officer Production Reviews (OPRs) with the OACR. 2. Administration a. Identify, explain and employ Division security measures for testing materials, applicant personal information, Privacy and Freedom of Information Acts and other COMNAVCRUITCOM/ NAVCRUITDIST policies. b. Ensure maintenance and submission of Division reports/logs/forms (vehicle, domicile to duty, out of pocket expenses, travel claims, travel request (TRs), activity analysis). c. Support and participate in enlisted production efforts (school visits/presentations, meetings, referrals). d. Responsible for maintaining and operating government vehicles per current directives. e. Monitor the capabilities and needs of each subordinate, and with his/her authority, takes actions to maintain efficiency of the division, welfare and morale of subordinates. f. Suppress improper language, unseemly noise and disturbances, encourage financial management, discourage 11-46
48 indebtedness, alcohol abuse, improper behavior such as sexual harassment, and promote equal opportunity. g. Report to the R-OPS infractions of regulations, orders, and instructions which warrant disciplinary action. h. By personal supervision and frequent inspection, ensure the spaces, equipment and supplies assigned to the division are satisfactorily maintained. i. Instruct subordinates in applicable safety precautions and require strict observance. j. Monitor PQS within the Division and provide personnel with guidance and incentives for accomplishing PQS. k. Schedule and conduct training for Division personnel. Division training should include indoctrination of new personnel, preparation for advancement in rating, including correspondence courses and personnel advancement requirements in both military and professional subjects; individual instruction and drills in unit duties; team training in operational requirements of the division; instruction in principles of effective leadership; and individual training through Navy Knowledge Online. l. Initiate performance evaluations for personnel of the division. m. Maintain a division officer notebook to include personal data, training data, a space and equipment responsibility log and other useful data for the orientation of a relieving officer and for ready reference. n. Be responsible for all forms, reports and correspondence originated or maintained by the division. o. Make recommendations for personnel transfers and changes in the division allowance to the R-OPS. p. Forward requests for leave, liberty and special privileges with recommendations. q. Conduct periodic inspections, exercises and musters to evaluate performance and discipline in the division. Initiate appropriate disciplinary and administrative action following UCMJ and other regulatory directives
49 3. Marketing a. Identify target market population (assigned territory boundaries, location and quality of educational institutions (two and four year colleges/universities), high schools, vocational education centers and technical schools, population centers (metropolitan areas, towns, cities, unincorporated towns) and leisure time activity centers (youth centers, sororities, fraternities, athletic leagues, fast food restaurants, automotive centers). b. Use NAVCRUITDIST resources. (1) Identify recruiter support functions of each department (Recruiting Operations Officer, Military Entrance Processing Station (MEPS), Public Affairs Officer (PAO), Supply, Recruiting Aid Devices (RADS), Administration, Education Services Specialist (ESS), Marketing). (2) Identify, use, maintain, conduct routine maintenance and minor repairs and describe replacement procedures to allocated Information Technology (IT) equipment. c. Identify and use community personnel resources (educators, local government officials, media representatives, community service organizations, Recruiting District Assistance Councils (RDACs). 4. Prospecting a. Use the Prospect/Applicant Tracking System. (1) Obtain prospect names via school lists, high school/college yearbooks, newspaper articles, athletic rosters, and purchased lists. System. (2) Describe and use the Prospect/Applicant Tracking (3) Continuously update Prospect/Applicant information. b. Make appointments by developing contracts via telephone, leads, referrals, personally developed contacts, social networking, school/college visits and travel itineraries
50 c. Develop and implement a prospecting plan, travel itineraries and college canvassing/campus visit program. d. Document activities and information on applicable forms/documents/logs. e. Identify sources of, obtain, screen, use and follow-up resumes. 5. Processing a. Administer, proctor, score, interpret results and debrief applicants on tests. b. Prescreen advance documents, identify required and optional enclosures, request transcripts and forward documents to NRC program manager. c. Prepare application kits and associated forms. d. Prepare, schedule, provide transportation to and explain interview trips and processing procedures to applicants. e. Conduct processing interviews, prepare summary sheets, conduct enlistment/commissioning ceremonies and prepare selectees for appropriate schools. 6. Training. Identify and train to all weaknesses, deficiencies in prospecting, sales techniques, required system use and processing procedures for Division personnel. 7. Reporting Relationship. Report to the R-OPS. DIVISIONAL LEADING CHIEF PETTY OFFICER (DLCPO) Function. Train, mentor and develop all divisional personnel. Lead, manage and coordinate the use of all Navy Recruiting systems and resources to ensure sufficient numbers of qualified applicants to meet mission requirements. Responsible for knowing and being able to perform the function listed in the Leading Chief Petty Officer/Leading Petty Officer (LPO), Enlisted and Officer Recruiter job description. Major Responsibilities 1. Production 11-49
51 a. Analyze and establish NAVCRUITSTA goals with the Division Officer for submission to the Assistant Chief Recruiter (ACR). b. Evaluate and analyze Divisions market, territory analysis, WEBSTEAM data and Station Market Analysis and Review Techniques (SMART) systems. c. Develop, analyze and maintain Division Production Analysis/Training Evaluation (PATE). Train NAVCRUITSTA LCPO/LPO on developing the PATE. d. Implement NAVCRUITDIST production plan. e. Conduct daily production reviews with Station LCPOs/LPOs. f. Inform Division Officer of all matters pertaining to the Division. g. Inform ACR of significant Division matters relating to production and personnel. h. Utilize Recruiting Production Management Systems. Reviewing the effectiveness of the prospecting/processing plan to attain goal. i. Maintain and analyze Division applicants logs. j. Ensure leads are followed-up in a timely manner. Monitor and eliminate overdue leads, review leads ratio and solicit input from Advertising Officer (LEADS). k. Ensure proper market ID throughout Division. l. Analyze Division past production trends. m. Analyze MEPS Conversion and establish a process of improvement. 2. Delayed Entry and Collegiate Management Program a. Analyze Division Delayed Entry Program, RTC attrition, and establish a process for improvement. Ensure compliance with current DEP instruction. Identify DEP problems and take appropriate action. Implement a Division policy to compensate 11-50
52 for attrition. Monitor and manage divisional collegiate management program. b. Ensure DEP meetings are conducted per current directives. c. Ensure DEP PQS program is properly implemented and monitored. d. Monitor Future Sailor referral activity for effectiveness. e. Ensure DEP awards are issued and tracked per current directives. f. Ensure Future Sailor PT program is scheduled and monitored as needed per directives. g. Ensure Future Sailors are indoctrinated and re-certified per current directives. h. Ensure the Division is trained and understands the responsibilities of leading the Delayed Entry Program assets per current directives. i. Conduct executive screening on DEP personal monthly. j. Ensure Division DEP meetings are conducted per current directives. k. Oversee DEP PQS, Referral activity, and DEP awards implementation throughout Division. 3. Training a. Implement Divisional training plan to ensure compliance with NAVCRUITDIST training plan. b. Train, mentor and counsel LCPOs, LPOs, and Recruiters. c. Identify and train to all weaknesses, deficiencies in prospecting, sales techniques, required system use and processing procedures for Division personnel. d. Ensure all personnel are qualified for current position and progressing towards qualification for next higher position
53 e. Ensure all Division personnel are progressing towards advancement and utilizing in-rate study time as prescribed. f. With the Division Officer, request desired Division training requirements to ACR. g. Train LCPO/LPO on screening procedures for Officer programs. h. Ensure compliance with PQS policy. i. Annually accompany each Leading Chief Petty Officer/Leading Petty Officer on an itinerary, school visit and home visit to evaluate effectiveness of training. 4. Administration a. Liaison with all levels of NAVCRUITDIST Chain of Command. b. Develop and submit monthly planner/itinerary to ACR for review. c. Document performance, conduct and document training and counseling, initiate, review, adjust and forward written evaluations on all subordinates as appropriate. d. Ensure reports, instructions, notices and policy changes are distributed to all Division personnel. e. Ensure timely submission of required reports from LCPO s/lpo s. f. Provide input for Recruiter Development boards. g. Ensure Division compliance with Personal Identifiable Information (PII) requirements. h. Provide recommendations for Incompatible/No-fault/Fault transfers. i. Initiate/recommend disciplinary action. j. Submit recommendation for awards. k. Evaluate NAVCRUITSTA daily routine to ensure maximum productivity and effectiveness
54 l. Ensure Division-wide compliance with all security requirements. m. Track inquiries from the Red Cross, dependents, military on leave, Absent Without Leave (AWOL)/deserters and others as required. n. Draft outgoing, review and follow-up on incoming correspondence. o. Delegate collateral duties. 5. Managing Resources a. Evaluate individual NAVCRUITSTA territory for manning, production, training and logistical assets. b. Submit NAVCRUITSTA and Division budget inputs for inclusion into Operations department budget. c. Plan and conduct Division meetings. d. Coordinate the use of Division resources. e. Provide recommendations for initial recruiter assignment. f. Provide recommendations for the hiring and placement of Canvass Recruiter (CANREC) recruiters. g. Provide recommendations for recruiter moves and ensure compliant with current directives. 6. Reporting Relationship. Reports to the Division Officer and the ACR; authorized direct liaison with Chief Recruiter and Department Heads. STATION LEADING CHIEF PETTY OFFICER (LCPO)/ LEADING PETTY OFFICER (LPO) Function. Through leadership, train and develop Sailors. Lead, manage and coordinate the use of all Navy Recruiting Station (NAVCRUITSTA) systems and resources to ensure sufficient numbers of qualified applicants to meet mission requirements. Responsible for knowing and being able to perform the functions of a Recruiter
55 Major Responsibilities 1. Production a. Provide input to Divisional LCPO for establishment of all goals. b. Analyze past production trends. c. Conduct NAVCRUITSTA goaling meeting to provide individual input to TEAM goals. d. Evaluate and analyze stations market, territory analysis, WEBSTEAM data and Station Market Analysis and Review Techniques (SMART) systems. e. Develop, analyze and maintain stations Production Analysis/Training Evaluation (PATE). Train Recruiters on PATE development. f. Review the effectiveness of the prospecting/processing plan to attain all goals. g. Maintain, approve and adjust Station planner to ensure sufficient prospecting activity is accomplished to attain all assigned goals. h. Maintain and analyze station applicant logs. i. Inform Divisional LCPO of significant matters relating to production and personnel. 2. Delayed Entry Program a. Analyze individual recruiter DEP, RTC attrition, MEPs conversion and establish a process for improvement. Ensure compliance with current DEP instruction. Identify DEP problems and take appropriate action. Implement a NAVCRUITSTA policy to compensate for attrition. b. Ensure DEP meetings are conducted per current directives. c. Ensure DEP PQS program is properly implemented and monitored
56 d. Monitor Future Sailor referral activity for effectiveness. e. Ensure DEP awards are issued and tracked per current directives. f. Ensure Future Sailor PT program is scheduled and monitored as needed per directives. g. Ensure Future Sailors are indoctrinated and re-certified per current directives. h. Ensure all recruiters are trained and understand the responsibilities of leading the DEP assets per current directives. 3. Local Effective Accession Delivery System (LEADS) a. Ensure aggressive action is taken upon receipt of all LEADS, initiating contact within 24 hours. b. Ensure leads are followed-up in a timely manner. Monitor and eliminate overdue leads, review leads ratio and solicit input from the Marketing Officer. c. Conduct executive screening on LEADS. d. Ensure feedbacks on all LEADS are submitted per current instructions. e. Follow-up on all declines in the Working Tickler for four months or until disposition is assigned. f. Liaison with the Marketing Officer and PAO for mail campaigns and media blitz. g. Ensure a copy of all School/Market list is forwarded to the Marketing Officer via the Chain of Command for input into direct mail campaign. h. Train all recruiters in the responsibility of the LEADS Production Team and LEADS requirements. 4. Prospecting a. Initiate, adjust and analyze the NAVCRUITSTA Prospecting Plan
57 b. Conduct Daily Production Review with each recruiter. c. Review the effectiveness of each individual recruiter prospecting plan, make adjustments to obtain any prospecting shortfalls. d. Make necessary adjustments to the prospecting plan on station planner and ensure recruiter s planners are adjusted accordingly. e. Utilizing All Service Accession Data (ASAD), determine high propensity areas for prospecting and penetration. f. Review and approve individual School of Area Responsibility (SOAR) and school canvassing programs. g. Ensure all required logs, reports, are accurate and maintained per current directives. h. Ensure assigned recruiters use approved prospecting scripts. i. Identify and train to prospecting strengths/weaknesses (for all modes). j. Ensure all prospecting activity includes referral solicitation. k. Conduct executive follow-up with COI personnel. l. Coordinate/assist with Navy awareness events to ensure maximum participation and effectiveness. 5. Prospecting Systems a. Maintain Recruiting Prospecting/Processing Systems. b. Ensure Recruiters are properly trained in the use of Prospecting/Processing Systems. c. Ensure working ticklers are loaded with sufficient market splits per NAVCRUITDIST goaling letter. d. Ensure complete and accurate documentation of prospect records
58 e. Ensure compliance with current ADP security requirements. 6. Sales a. Personally observe, critique and train recruiters in the proper interview and sales techniques. b. Executive screen all qualified applicants who decline to process. c. Executive screen and follow-up on all Qualified But Not Enlisted (QNE s). d. Utilize sales techniques to resolve issues, that may arise with Future Sailors. Inform the Divisional LCPO by using a DAR (DEP Action Report) on the situation. 7. Administration a. Conduct Basic Recruiter PQS on newly reporting personnel. b. File names, addresses and phone numbers of assigned NAVCRUITSTA personnel with local police and fire departments. c. Ensure adherence to NAVCRUITSTA security and building lease/occupancy regulations. d. Document performance, conduct training, counseling and submit evaluations on assigned personnel. e. Maintain required NAVCRUITSTA logs/reports, (Applicant and training logs, Recruiting Assistance Program (RAP)/Hometown Area Recruiting Program (HARP) feed backs reports, Bulk tickets, meals and lodging usage reports, LEADS, National Advertising Leads Tracking System (NALTS) and Navy Opportunity Information Center (NOIC) reports, vehicle accident reports and other reports). f. Ensure timely submission of personnel action request for subordinates and reports. g. Maintain required files for station and recruiters, Planners, PATE, School folders etc. h. Dispose of testing material per current directives
59 i. Ensure reports, instructions, notices and policy changes are distributed to all station personnel. j. Handle inquiries (Red Cross, Dependent, military on leave, Absent Without Leave (AWOL)/deserters and others as required). k. Delegate in writing all collateral duties. l. Sign custody cards for accountable inventory and periodic inventory of minor property. m. Coordinate scheduling and provide support for institutional testing (ASVAB), Navy exhibits, Navy bands, air shows, etc.). n. Establish NAVCRUITSTA working hours and post. o. Provide input for Recruiter Development Boards, incompatible/fault/no fault transfers, disciplinary actions, and recruiter awards. p. Ensure assigned personnel are provided adequate time for advancement studies and physical training. q. Ensure all PII is safely secured at all times. r. Inform Divisional LCPO prior to implementing changes that impact planned station operations. 8. Training a. Implement station training plan to ensure compliance with NAVCRUITDIST training plan. b. Maintain training jackets for all recruiters per current NAVCRUITCOM directives. c. Identify, document and train to all recruiter weaknesses, deficiencies in prospecting, sales techniques, required system use and processing procedures. d. Ensure all personnel are qualified for current position and progressing towards qualification for next higher position
60 e. Ensure all station personnel are progressing towards advancement and utilizing in-rate study time as prescribed. f. Request desired station training requirements to Divisional LCPO. g. Train recruiters on screening procedures for Officer programs. h. Train, mentor and counsel recruiters. 9. Managing Resources a. Obtain and analyze data for input to SMART system. b. Conduct NAVCRUITSTA market and territory analysis as required. c. Ensure NAVCRUITSTA territory is equally and fairly distributed to all assigned personnel, redistributed upon arrival/departure of recruiters and posted on the SMART board. d. Evaluate productivity of assigned territory using ASAD. e. Ensure NAVCRUITSTA school folders are complete, accurate and up-to-date. f. Ensure market is identified (Workforce and 11S). g. Plan, review and submit NAVCRUITSTA funding request to Divisional LCPO. h. Supervise the use and maintenance of assigned government resources per current directives. i. Provide recommendations to Divisional LCPO for the hiring and placement of CANREC recruiters. 10. Reporting Relationship. Reports to the Division LCPO
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