Cisco 7911 IP Phone Quick Reference Guide
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1 Cisco7911IPPhone QuickReferenceGuide
2 TableofContents: Introduction OverviewofPhone HowDoI: o PlaceaCall? o PutaCallonHold? o AdjusttheHandsetVolume? o AdjusttheRingerVolume? o UsetheMonitor? o OperatetheLCDScreen? o AdjusttheLCDContrast? o UseVoic ? o ViewmyMissedCalls? o SetUpaConferenceCall? o TransferaCall? o ForwardAllCalls? o UseDonotDisturb DND? o UseImmediateDivert idivert?
3 OverviewofCisco7911IPPhone
4 HowDoI? Solution Tip PlaceaCall? Liftthereceiveranddial thenumber,or Withoutliftingthe receiverpressthe NewCallsoftkeyanddial thenumber,liftingthe receiverwhenthecallis answered, OR Withoutliftingthe receiverdialthenumber andpressthedialsoftkey orliftthereceiverto continuethecall, OR PresstheRedialsoftkey. PutaCallonHold? AdjusttheHandset Volume? AdjusttheRinger Volume? Use the Monitor Feature? PresstheHoldbutton. TheHoldbuttonwilllight red. Toreturntothecall, PressthelitHoldbutton. Presstheupordown Volumebuttonwhenthe receiverisinuse. PresstheSavesoftkeyto saveyourchange. Presstheupordown Volumebuttonwhenthe receiverisnotinuse(inthe handsetcradle). ToactivatetheMonitor: Duringacallpressthe Monitorsoftkeyandhang upthehandset.(youwillbe Acallonholdremains activeeventhoughyou andtheotherparty cannotheareachother. Youcananswerorplace anothercallwhileacallis onhold. You can use the monitor to listen to a call. To talk on a call, you must pick up the handset.
5 Operate the LCD Screen? abletohearthecall,butyou willnotbeabletotalkonthe call.) ToswitchfromtheMonitor tothehandset: Pickupthehandset ToturnofftheMonitorand hangup: PresstheEndCallsoftkey. ToadjusttheMonitor volume: Presstheupordown Volumebuttonwhenthe Monitorisinuse. PresstheSavesoftkeyto saveyourchange. Tocontrolthecursor: Pressthe>>softkey torepositionthe cursor. Pressthe<<softkeyto deleteacharacterordigit inanentry. Toselectamenuitem: Press the Navigation button to select (highlight) a menu item. Then press the Select soft key. OR Press the number key on your phone s dial pad that corresponds to the item number in the menu. Operating your phone s LCD screen is easy. Use the Navigation button, soft keys, and the keypad to make your selections. Tip: To exit out of a menu on your phone s LCD screen, press the Exit soft key.
6 Adjust the LCD Contrast? Use Voice Mail? View my Missed Calls? PresstheMenubutton SelectSettingsfromthe menu. SelectUserPreferences SelectContrastfromthe menu. PresstheUporDownsoft keystosetthedesired contrast. PresstheSavesoftkeyto acceptyourchanges. Set up voice mail: Press the Msgs soft key on your Cisco IP Phone and enter your PIN (134679) when prompted. Allows you to save a recorded name Set up a voice greeting Change your PIN or password Access voice mail: Press the Msgs soft key or dial 1900, enter your PIN and follow the instructions. To view your call records: PresstheMenubutton. SelectDirectories. Selectaparticular directory. Choosefrom: o MissedCalls o ReceivedCalls o PlacedCalls To dial from a call record: Your phone s LCD display will indicate if you have missed a call. Use the Directories menu to view (and dial from) call records in your Missed Calls, Received Calls, and Placed Calls directories. A call record contains the time and date of the call, and a phone
7 Set Up a Conference Call? Followthestepsaboveto openyourmissed, Received,orPlacedCalls directory. UsetheNavigationbutton toselect(highlight)a particularrecord. Ifnecessary,usethe EditDialsoftkeytoadd digitstothefrontofthe number. Liftthehandsetorpress thedialsoftkey. To delete ALL your call records: Select an entire directory and press the Clear soft key. Select a call record and press the Delete soft key. (Please note this will delete all your call records not just one set.) To turn a two-party call into a conference call: Step1 Duringacall,pressthe Moresoftkeythenpress theconfrnsoftkey.doing soautomaticallyactivates anewlineandputsthe firstpartyonhold. Step2 Placeacalltoanother numberorextension. Step3 Whenthecallconnects, number (if available). Note Once the conference call initiator disconnects, no additional parties can be added.
8 Transfer a Call? Forward All Calls? pressconfrn againtoadd thenewpartytothe conferencecall. Repeatthesestepstoadd partiestotheconference call. Duringacall,pressthe Trnsfersoftkey.Doingso automaticallyputsthecallon hold. Dialthenumberoroffice extensiontowhichyouwant totransferthecall. Whenthecallringsonthe otherend,presstrnsfer again.or,whentheparty answers,announcethecall andthenpresstrnsfer. To forward all of your incoming calls to another number: PresstheMOREsoftkey. PresstheCFwdAllsoftkey. Youwillheartwobeeps. Enterthenumbertowhich youwanttoforwardallof yourcalls.enterthenumber exactlyasyouwouldifyou wereplacingacalltothat number(i.edial"9"firstifan externalcall). Afteryouenterthe number,youwillheartwo beeps. TheLCDscreendisplaysa messageconfirmingthe numbertowhichyourcalls Ifnecessary,pressend callandthenthehold buttontoreturntothe originalcall. Note Tocancelcall forwarding,pressthe CfwdAllsoftkey. Youcanusecall forwardingtosendyour incomingcallstoanother CiscoIPPhoneortoa traditionalphone. Ifcallforwardingis activeandthereisno answerattheforwarded number(byaperson, answeringmachine,or voic system),the callwillberedirectedto yourvoic system. Youcansetupcall forwardingwhenyouare notatyourphoneby
9 How do I Use DND? How do I use idivert? arebeingforwarded. ToturnCallForwardOff presscfwdallagain Itissometimesbeneficialto receiveincomingcallsbut nothavethephonering.you canseewhoistryingtocall youbycallerid,butthereis onlyasinglebeepheard, ratherthantheusual4rings. ToenableDoNotDisturb, pressthe more softkey, thenpressthe DND softkey.youwillsee Do NotDisturbisactive appearonyourdisplay. TodisableDND,pressthe more softkey,then DND. Yourphonewillringnormal onincomingcalls. Whenyoureceivean incomingcall,youhave theoptionofimmediately sendingthatcallerto voic . Whileyourphoneis ringing,presstheidivert softkey Thecallerissent immediatelytoyour voic . accessingtheciscocall ManagerUserOptions websitefromyour computer.toaccessthis site,askyoursystem administratorfortheurl. Thisfeatureisusefulif youarehavingameeting inyourofficeanddonot wanttobeinterruptedby aringingphone.
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LINKSYS SPA941 / SPA942 User Guide Emergency To dial 911 for emergency service, you must dial the Outside Access Digit first (usually 9) + 911. Customer Service / Technical Support (919) 459-2300, option
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Cisco Phone Overview Providence School Department extensions are 5 digits. Dial 8 to place an outside call. Voicemail: Internal Hit messages (Envelope) button or dial 10000 To place a call, choose one