Cisco 7900 Series IP Phone
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- Damon Fletcher
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3 Main Menu 1. Phone Parts Stand Adjustment button Ring/Voic indicators Programmable buttons Soft Keys Navigation Wheel Volume Button Speaker Button Mute Button Headset Button 2. Line Appearance Colors 4. Feature Keys Help Messages Directories Settings 5. Making Calls 6. Hold 7. Accessing another line 8. Transfer Stopping a Transfer 9. Answering multiple calls 10. Switching between calls 11. Joining Inbound calls 12. Conference Making a Conference call Conference List Remove a party from a Conference 13. Idivert 14. Call Forward All 15. Call Park 16. Cisco Call Manager Web Page 17. Additional Assistance
4 Phone Parts Main Menu
5 Programmable Buttons Ring Indicator & Voice Mail Message Light Tom Smith X3579 Stand Adjustment Button Handset New Voic Msg Redial NewCall CFwdAll DND Soft Keys Feature Keys Volume Key Pad Headset, Mute, Speaker Navigation Wheel
6 Programmable Buttons Can be programmed as. 1. Line Appearances 2. Speed Dials 3. Other Features (i.e. Intercoms, Page)
7 Programmable Buttons When programmed as Line Appearances Amber (Flashing) = New Unanswered Call Green (Steady) = Connected Call Green (Flashing) = Call on Hold Red (Steady) = Coverage line in use Main Menu
8 Soft Keys Are Multi-Function buttons that enable you to use Day to Day Features Such as Hold, Transfer & Redial. Menu Features Change Ring Tones or access Call History. These keys change depending on the status of your phone. The display will show what features are available at that time. Soft Keys are Where all the Action is!!! Main Menu
9 Speaker Key (Green when activated) The Speaker is located under the Handset, the aaaaaaa Microphone is located towards the bottom right aaaaaaaacorner of the phone. Speaker Main Menu Microphone
10 Mute Key Deactivates the Microphone on the Handset, aaaaaaaheadset or Speaker aaaaaaamake sure button is RED before saying anything!!! Main Menu
11 Headset Key Activates Headset. (Green when activated) To Place headset in Standby mode 1. Press Headset button. 2. Press End Call Soft key. EndCall Main Menu
12 Feature Keys Main Menu
13 Feature Keys Messages Directories Help Services Settings Main Menu
14 Messages To access UNITY voic Press once Welcome to Unity, please enter your PIN
15 Messages Your default PIN is #
16 Directories Review Call History of calls that you ve missed, received, and/or placed. (Each category stores 100 entries) Also has a Personal & Corporate Directory 1. Missed Calls 2. Received Calls 3. Placed Calls 4. Personal Directory Select Clear Exit Directories Options
17 Directories Missed Calls Callers that hung up or went to Voic . 1. Missed Calls 2. Received Calls 3. Placed Calls 4. Personal Directory Select Clear Exit Directories Options
18 Directories Received Calls Callers that you spoke to. 1. Missed Calls 2. Received Calls 3. Placed Calls 4. Personal Directory Select Clear Exit Directories Options
19 Directories Placed Calls Calls that you made. 1. Missed Calls 2. Received Calls 3. Placed Calls 4. Personal Directory Select Clear Exit Directories Options
20 Directories Corporate Directory Is a directory of all employees 5. Corporate Directory Select Clear Exit Main Menu Directories Options
21 Directories You can search by First Name, Last Name or by Number First Name: Last Name: Number: Search Select Clear << Cancel Exit Directories Options
22 Settings Highlight Default Ring Then Press Select First 1. Default Name: Ring Jes_ Last Chirp Name: Number: Chirp 1 Select Search Dial EditDial Default Clear << Cancel More Exit Settings Options
23 Settings Highlight Ring Type Then press Play (or ) to hear the ring tone First 1. Chirp Name: 1 Jes_ Last 2. Classic Name: Ring 1 Number: 3. Jamaica 4. Saxophone 1 Search Select Clear Play << Cancel Save Exit Cancel Settings Options
24 Everyday Functions Making Calls Main Menu
25 Site Specific Dialing In Campus: Dial the 4-digit extension of the intended party Emergency: 2222 or 911 Local Emergency: Local: 9+ XXX+XXXX Local Out of Area: 9+1+Area Code + Number Domestic US: 9+1+Area Code + Number International: Country Code + (City Code) + Number (Press #, to make a faster connection)
26 Everyday Functions Making Calls You can place a call in any of the following ways: Tom Smith X3579 Lift the handset and dial the number Press a line button and dial the number Redial NewCall CFwdAll DND If using a headset, press HEADSET and then dial the number To use the speakerphone, press SPEAKER and dial the number Press the NewCall soft key and dial the number My favorite way Dial the number first (If you make a mistake press << soft key to backspace), then press the DIAL soft key (or lift the handset) Main Menu
27 Everyday Functions Hold Main Menu
28 1 Jill Jones (3517) 3:28 Hold EndCall Transfer More When you are connected to a call, you will see Caller I.D. Call Duration A Hold soft key
29 1 Jill Jones (3517) 3:28 Hold EndCall Transfer More This symbol means you are connected to a call
30 To place a call on hold, press the Hold soft key Hold
31 1 Jill Jones (3517) 3:28 II Resume NewCall This symbol means the call is on hold
32 To take the call off hold, press the Resume soft key Resume
33 1 Jill Jones (3517) 3:28 Hold EndCall Transfer More You are now reconnected to your call Main Menu
34 Everyday Functions Making a new call while being on a call Main Menu
35 1 Jill Jones (3517) 3:28 Hold EndCall Transfer More While you are connected to a call, ask caller to hold
36 Then press the Hold soft key Hold
37 NewCall Then press the New Call soft key
38 1 Jill Jones (3517) 2 (3510) 0:04 Resume NewCall Transfer 3:28 II Dial the extension (or outside number) that you wish to communicate with
39 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 0:56 Hold EndCall Transfer More Have your conversation
40 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 1:13 EndCall Hold EndCall Transfer More When you are finished, press EndCall
41 1 Jill Jones (3517) 4:16 II Resume Resume EndCall Transfer More Then press Resume
42 1 Jill Jones (3517) 4:32 Hold EndCall Transfer More You are now reconnected to the previous call Main Menu
43 Everyday Functions Transfer Main Menu
44 1 Jill Jones (3517) 3:28 Hold EndCall Transfer More When you are connected to a call, you will see Caller I.D. Call Duration A Transfer soft key
45 1 Jill Jones (3517) 3:28 To transfer the call, press the Transfer soft key Hold EndCall Transfer More
46 1 Jill Jones (3517) 3:28 II Resume NewCall Transfer More The call will be placed on hold and you will hear a dial tone
47 1 Jill Jones (3517) 2 (3510) 0:04 3:28 II Dial the extension that you wish to transfer to Resume NewCall Transfer More
48 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 0:28 Hold EndCall Transfer More Announce your call
49 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 0:45 Hold Transfer EndCall Transfer Press Transfer again
50 Tom Smith X3579 Redial NewCall CFwdAll DND The Call is now transferred. Main Menu
51 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 0:28 Hold EndCall Transfer More Note: If the person refuses to take the call (does not answer or if voic answers) Main Menu
52 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 0:56 EndCall Resume EndCall Transfer More Press EndCall
53 1 Jill Jones (3517) 4:16 II Resume Resume EndCall Transfer More Then press Resume Main Menu
54 1 Jill Jones (3517) 4:32 Hold EndCall Transfer More You are now reconnected to the call
55 Everyday Functions Answering Multiple calls Main Menu
56 1 Jill Jones (3517) 2 Greg O'Connor (3577) 3:28 0:05 Answer Idivert If a new caller calls while you are connected to a call, you will see Caller I.D. Call Duration An Answer soft key You will also hear a beep!!!
57 Answering Multiple calls 1 2 Jill Jones (3517) Greg O'Conner (3577) 3:28 0:05 Answer Answer Idivert Ask the 1 st call to hold Then, press the Answer soft key
58 1 2 Jill Jones (3517) Greg O'Conner (3577) 3:28 II 0:05 Hold EndCall Transfer More This will place the 1 st call on hold & connect you to the 2 nd call Main Menu
59 Switching between calls Main Menu
60 1 2 Jill Jones (3517) 3:28 II Greg O'Conner (3577) 0:05 Hold EndCall Transfer More Call #1 is on hold Call #2 is talking
61 1 2 Jill Jones (3517) Greg O'Conner (3577) 3:28 II 0:05 Resume NewCall Idivert More Highlight the call that is on hold
62 1 2 Jill Jones (3517) Greg O'Conner (3577) 3:28 II 0:05 Resume Hold EndCall Idivert More Then press Resume
63 1 2 Jill Jones (3517) Greg O'Conner (3577) 3:28 0:05 II Hold EndCall Transfer More This will place the 2nd call on hold & reconnect you to the 1st call Main Menu
64 Joining Both Calls Main Menu
65 1 2 Jill Jones (3517) Greg O'Conner (3577) 3:28 0:05 II Hold EndCall Transfer More Call #1 is talking Call #2 is on hold
66 1 2 Jill Jones (3517) Greg O'Conner (3577) 3:28 0:05 II Resume NewCall Idivert More Highlight the call that is on Hold
67 1 Jill Jones (3517) 2 Greg O'Conner (3577) 3:28 0:05 II Resume NewCall Idivert More Press the More soft key
68 1 Jill Jones (3517) 2 Greg O'Conner (3577) 3:28 0:05 II Select EndCall Join More Then press the Join soft key
69 1 To Conference 3:28 Hold EndCall Transfer More You are now in a Conference Call Main Menu
70 Everyday Functions Conference (8 Party) Main Menu
71 1 Jill Jones (3517) 3:28 More Hold EndCall Transfer More When you are connected to a call, you will see Caller I.D. Call Duration A More soft key
72 1 Jill Jones (3517) 3:28 Hold EndCall Transfer More To initiate a conference call, press the More soft key
73 1 Jill Jones (3517) 3:28 II Park Confrn EndCall ConfList More Then press the Confrn soft key
74 1 Jill Jones (3517) 2 (3510) 0:04 Resume NewCall Transfer 3:28 II Dial the extension (or outside number) that you wish to conference with
75 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 0:28 EndCall Confrn Announce your call
76 1 2 Jill Jones (3517) Adam Green (3510) 3:28 II 0:45 Confrn EndCalllst More Press Confrn again
77 1 To Conference 3:28 Hold EndCall Transfer More You are now in a Conference Call
78 Everyday Functions Conference 1 To Conference 3:28 Park Confrn ConfList More To add other members to the conference 1. Press the More soft key 2. Press the Confrn soft key 3. Dial the internal/external number 4. Press the Confrn soft key again Main Menu
79 Everyday Functions Conference Viewing Members Main Menu
80 1 To Conference 3:28 Hold EndCall Transfer ore More To view members in the conference 1. Press the More soft key
81 1 To Conference 3:28 Park Confrn ConfList More To view members in the conference 1. Press the More soft key 2. Then press the ConfList soft key
82 Tom Smith* (3579) Jill Jones (3517) Adam Green (3510) Update Exit Remove More You will see all parties connected
83 Tom Smith* (3579) Jill Jones (3517) Adam Green (3510) Update Update Exit Remove More The Conference List feature is a snapshot, it does not refresh automatically Press the Update Soft Key to refresh the display Main Menu
84 Everyday Functions Conference Removing Members Main Menu
85 1 To Conference 3:28 Hold EndCall Transfer ore More To view members in the conference 1. Press the More soft key
86 1 To Conference 3:28 Park Confrn ConfList More To view members in the conference 1. Press the More soft key 2. Then press the ConfList soft key
87 Tom Smith* (3579) Jill Jones (3517) Adam Green (3510) Update Exit Remove More To remove a member from the conference (only the initiator can execute)
88 Tom Smith* (3579) Jill Jones (3517) Adam Green (3510) Update Exit Remove More Highlight the member that you want to remove
89 Tom Smith* (3579) Jill Jones (3517) Adam Green (3510) Remove Update Exit Remove More Then press the Remove soft key
90 1 Adam Green (3510) 3:28 Hold EndCall Transfer More The caller is now removed Main Menu
91 Additional Functions Idivert Main Menu
92 Idivert sends incoming calls to Voic Idivert Main Menu
93 Additional Functions Call Forward Main Menu
94 Call Forward sends incoming calls to Voic or Extension you specify CfwdALL Main Menu
95 Additional Functions Call Park Main Menu
96 Call Park places call on hold so that you can pick up the call from another location. Park Main Menu
97
98 Cisco Call Manager Webpage (CCM) Main Menu
99 Open Internet Explorer Type Note: If you see a certificate error, click continue.
100 Enter User ID = Windows profile. ( James Smith = jsmith) Password = Then click on the Log In button User ID Password
101 Click User Options to access all features
102 To Set up speed dials (Abbreviated Dials See handout for more info) Click User Options > Device > Speed Dials User Options Device User Settings Directory Personal Address book Fast Dials Mobility Settings Plugins Main Menu
103 For Additional Assistance Please call or Internal Extension: Press option 1 External Extension: Press 1 Itdhelpdesk Main Menu
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