HOME SUPPORT SERVICES For London and Middlesex County

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1 356 Oxford Street West London, ON N6H 1T3 Tel: Fax: HOME SUPPORT For London and Middlesex County Home Support Services help seniors and adults with disabilities maintain their independence and remain at home. Most services charge a fee, but may have reduced fees for those on fixed incomes. Inquire with the individual organization. *An asterisk beside a service indicates the organization provides services to homes in all or part of Middlesex County. Hiring someone to provide home services or care is an important decision. The Ontario Ministry of Health and Long-Term Care has information to answer your questions and help you find the right kind of care in your community: The South West Community Care Access Centre (CCAC) coordinates publicly funded in-home health services, including nursing, therapies, personal support and medical supplies. The CCAC can refer you to community services to help you stay safely and comfortably in your own home. London Office Tel: Oxford St W Toll Free: London, ON N6H 1T3 TTY: TTY: Strathroy Office 395 Carrie St, Suite 311 Tel: Strathroy, ON N7G 3C9 Toll Free: is a blog and website of the healthline.ca. It provides information and encouragement to those who are caring for a relative or friend living with an illness, disability or aging challenges. The site includes caregiving events, news and community resources. For more health services information visit CCAC B12 Last Modified: February 2015

2 NURSING AND THERAPY Other services available may include personal support, respite care, foot care, companionship, homemaking, errands and shopping. Bayshore Health Care* Nurse Next Door Home Healthcare Services PACE Homecare Services* ParaMed Home Health Care* Qualicare Family Home Care Revera Home Health* Right at Home Canada - London or Saint Elizabeth Health Care* Victorian Order of Nurses (VON)* We Care Home Health Services* PERSONAL SUPPORT Bathing, dressing, grooming, medication assistance, etc. Other services available may include companionship, homemaking, errands and shopping. Bayshore Health Care* Care-A-Lot Senior Care Comfort Keepers London Dynamic Personal Support Inc* Faithful Hands Helping Hands Plus Home Instead Senior Care* Meaningful Living Medical Priorities* Nurse Next Door Home Healthcare Services PACE Homecare Services* ParaMed Home Health Care* Premier Homecare Services* QC Home Support Services* Qualicare Family Home Care Rapid Response Homecare* Revera Home Health* Right at Home Canada - London or Saint Elizabeth Health Care* Senior Homecare by Angels* Seniors for Seniors* Victorian Order of Nurses (VON)* We Care Home Health Services*

3 HOME HOSPICE CARE Care by trained volunteers during life threatening illness. St Joseph s Hospice VON Hospice Volunteer Program* (Middlesex) PERSONAL EMERGENCY RESPONSE SYSTEMS Quickly and easily call for assistance using a help button. CareAlert Canada Inc* ConnectCare* Galaxy Medical Alert Systems* Guardian Alarm Company of Canada* Georgian Bay Fire & Safety* LifeCall Medical Alert* Lifeline Systems Canada* Security ONE Alarms Systems* MEAL DELIVERY Meals on Wheels programs deliver cooked or frozen nutritious meals to the home by caring volunteers. Meals on Wheels London VON Middlesex-Elgin (London) VON Middlesex-Elgin (Middlesex-Strathroy)* GROCERY DELIVERY / SHOPPING / ERRANDS / LAUNDRY Many pharmacies deliver food and health care products. Call first to confirm details. Many services listed under NURSING AND THERAPY, PERSONAL SUPPORT and HOMEMAKING also provide shopping and errands for clients receiving other services. Eat Green Organics Grocery Checkout Grocery Guy Loblaw Great Food - Masonville Robert Graham Grocery Delivery Shopping Channy Your Pet s Pantry Izzy s Dry Cleaning* Orr Cleaners*

4 HOMEMAKING Homemaking is a combination of light housekeeping, meal preparation, laundry, home management, etc. Other services available may also include companionship, errands, shopping and odd jobs. At Your Service for Seniors Bayshore Health Care* Care-A-Lot Senior Care Comfort Keepers London Daytime Domestic Services Dearness Services - Homemaking Program Dynamic Personal Support Inc* Home Instead Senior Care* Medical Priorities* Nurse Next Door Home Healthcare Services Over 55 London* PACE Homecare Services* ParaMed Home Health Care* Premier Homecare Services* Revera Home Health* QC Home Support Services* Rapid Response HomeCare* Saint Elizabeth Health Care* Senior Homecare by Angels* Seniors for Seniors* Supportive Hands* Victorian Order of Nurses (VON)* We Care Home Health Services* HOUSEKEEPING / MAINTENANCE / ODD JOBS A selection of seniorfriendly services that provide housekeeping, yard work, snow removal, repairs and maintenance. See the yellow pages under Home Improvements, House & Apartment Cleaning and Lawn Maintenance for more. Byelis Bridges (Lawn Maintenance) Deliverence (Mini-mover)* Job Squad (Crouch Resource Centre) Molly Maid* Over 55 London* Practical Hands Seniors for Seniors* Yes We Care

5 MAINTENANCE REFERRAL These services offer referrals for home repairs, maintenance and remodeling with trades people and service companies. Over 55 London* VON Middlesex-Elgin (London) VON Middlesex-Elgin (Middlesex-Strathroy)* ORGANIZERS Clutter Busters Lighten Up!* TRANSITION Lighten Up!* Seniors in Transition* FOOT CARE Community-based: VON Public Clinics (RNs and RPNs) In-home: Anita Giesen, RPN or (Cell) Anne Sullivan, RPN, IIWCC FCN or (Cell) Bayshore Health Care* Bev Anderson, RPN* Cherie Servant, RPN, IIWCC, FCN, DE Cindy Armer, RPN or (Cell) Danielle Boyle Ivy Lenon, RPN Jemimah Yabes, RN Jo-ann Thomson, RPN June Winchester, RN Kay Casler, RN Lynn s Travelling Nail Care (Lynn Moyse, RPN)* Nurse Next Door Home Healthcare Services Oasis Foot Care (Kelly Cai, RPN) Pace Homecare Services* Paramed Home Health Care Pinkal Gandhi, RN, CFCN* Revera Home Health*

6 FOOT CARE Robin Halingten, RPN Saint Elizabeth Health Care* Strathroy Footcare (Vicky Berube, RPN)* Theresa Warner, Nail Technician Touchy Toes (Bill Savage, RPN) Victorian Order of Nurses (VON)* IN-HOME HAIR CARE Ann Greer (Strathroy) Bonnie Hodgson (West of Adelaide) Chantal Ngyen Colleen Grant Fieny McDougell (Strathroy)* Keep Styling On the Go (Bethanne) Linda Warren Cammaert or (Cell) Marion Korn or (Cell) Mobile Home Hair Care (Karen) or (Cell) Rosemary Fleming Sally s Hairdressing Service (North London) Soul Shears FRIENDLY VISITING / COMPANIONSHIP Many services listed under NURSING AND THERAPY, PERSONAL SUPPORT and HOMEMAKING also provide companionship. Alzheimer Society London and Middlesex London Intercommunity Health Centre N Amerind (London) Friendship Centre VON Middlesex-Elgin (London) VON Middlesex-Elgin (Middlesex-Strathroy)* Premier Homecare Services* Senior Homecare by Angels

7 ADULT DAY PROGRAMS Adult and Alzheimer day programs, apply through the CCAC: Alzheimer Outreach Services of McCormick Home Craigwiel Gardens (Ailsa Craig)* Dale Brain Injury Services Cornerstone Clubhouse Dearness Home (London) ext 8273 Four Counties Health Services (Newbury)* ext 2443 Salvation Army London Village - East London St Joseph s Hospice (London) VON Middlesex-Elgin (Dorchester)* VON Middlesex-Elgin (Middlesex-Strathroy)* Programs for young adults with disabilities, apply directly: Hutton House Day Break Participation House TRANSPORTATION Variety of accessible and non-accessible transportation. Many services listed under NURSING AND THERAPY and PERSONAL SUPPORT also provide accompaniment. At Your Service for Seniors Boys and Girls Club of London Seniors Transit Dynamic Personal Support Inc* Four Counties Community Transportation Service* (Newbury) Helping Hands Plus Home Instead Senior Care* London Medical Transportation Systems* London Paratransit (Customer Service) (Bookings) London Transit - Community Bus Meals on Wheels London Volunteer Transportation Mobile Link Ltd* Over 55 London* Seniors for Seniors * VON Middlesex-Elgin (Middlesex-Strathroy)* TRANSPORTATION WITH MEDICAL ATTENDANTS Medical attendant transportation can accommodate stretchers. Voyageur Transportation - Patient Transfer Service

8 IN-HOME LABORATORY OHIP covers most doctorordered laboratory services. There is a fee for the provision of these services in the home, $25 on average. CML Healthcare (East London) Gamma DynaCare (London)* (Mobile Services) Gamma DynaCare (Strathroy)* (Mobile Services) LifeLabs* IN-HOME DENTAL CMS Dental Hygiene Services London West Denture Clinic Natural Smiles Denture Clinic* (and hygiene services) Preferred Dental Hygiene Services* IN-HOME HEARING Beck Hearing Aid Centre* Canadian Hearing Society* (Hearing Care Counselling) Meridian Hearing Centre (Lucan) Meridian Hearing Centre (North West London)* Meridian Hearing Centre (West London) Natural Smiles, Sight and Sound BOOK LENDING / READING London Public Library - Visiting Library Service Middlesex County Library - Books-by-Mail ext 4021 Service, Talking Books* VoicePrint (Accessible Media Inc - Ottawa)* MEDICAL EQUIPMENT Financial Assistance Ontario March of Dimes Assistive Devices Program Ontario March of Dimes Home and Vehicle * press 2 Modification Program Ontario Ministry of Health and Long-Term Care Assistive Devices and Home Oxygen Program Sales and Rentals: Canadian Home Healthcare Canadian Red Cross Home Equipment Loan Program CDS Pharmacy (Ailsa Craig) Custom Mobility Dura Med Mobility Products* Goldline Mobility and Conversions Guardian Pharmacy (Glencoe) Guardian Pharmacy (London) Coulter s Pharmacy

9 MEDICALEQUIPMENT Guardian Pharmacy (Strathroy) Bossons* IDA Pharmacy (Mount Brydges) CDS Pharmacy London Health Care & Ostomy Centre* McNiece TENS* MEDIchair London MeleKare Midwest Medical* Mobility 1 st Ltd* Motion Specialties Resolution Rehab (Strathroy)* Shoppers Home Health Care Cherryhill Mall Shoppers Home Health Care Commissioners Rd E Silver Cross London* Yurek Home Healthcare Loans (may request donation): London Consistory Club Multiple Sclerosis Society - Equipment Program In-home oxygen and respiratory services: Breathe Easy Respiratory Home Care Canadian Home Healthcare London London Home Respiratory Medigas London VitalAire Healthcare - London Western ProResp IN-HOME SPECIAL CLOTHING Family Orthopaedic Footwear* Geri Fashions of London* Sole Decisions* (mobile pedorthic foot clinic) DOCTOR REFERRALS Health Care Connect* Canadian Home Doctors London & District Academy of Medicine*

10 ADDITIONAL CNIB (Canadian National Institute for the Blind) Regional Geriatric Program (South West) (Intake) Seniors Helpline Seniors INFOline (Ontario Seniors Secretariat) Third Age Outreach Program (Parkwood Institute) or VON - Cherryhill Healthy Ageing Program Government Services: Canada Mortgage and Housing Corporation Canada Pension Plan (CPP), Old Age Security (OAS) and Disability Benefits Middlesex-London Health Unit Health Connection Ontario Health Insurance Plan (OHIP) Ontario Drug Benefit Program (Service Ontario) Public Guardian & Trustee Service Canada ServiceOntario Telehealth Ontario Trillium Drug Program Veterans Affairs Canada Seniors Centres: Hamilton Road Seniors Community Centre Horton Street Seniors Centre (Boys and Girls Club) Kiwanis Seniors Community Centre Lions Senior Centre (Dorchester) Strathroy and Area Seniors Centre Inclusion in this pamphlet does not constitute a recommendation by the Community Care Access Centre, nor does exclusion imply the lack of one. Contact thehealthline.ca at [email protected] if you have any additions or changes for this pamphlet.