Seniors Transportation Information Guide

Transcription

1 Seniors Transportation Information Guide Edmonton ama.ab.ca GD M 02/

2 Notes About Us The Edmonton Seniors Coordinating Council (ESCC) takes the lead in bringing stakeholders together to plan for improvement to senior services. We are the communication hub for the senior sector through weekly electronic bulletins, our website, databases, the Physical Activity and Recreation Directory for Older Adults, the Seniors Scene published monthly in the Edmonton Examiner, and other reports and publications. The ESCC facilitates regular senior sector meetings of Board representatives and Executive Directors; Interagency Programmers; Interagency Outreach Workers; the Edmonton Seniors Transportation Steering Committee; the Yard Help/Snow Shoveling Network and other committees. We rely on organizations and businesses to help us keep the directories current and comprehensive. For information on how to add or update your organization s program listings, please contact ESCC. The listings are provided for information purposes only and should not be interpreted as a recommendation. Please contact the Better Business Bureau of Central and Northern Alberta at to check on the reputation of service providers. Ask the service provider for references you can call to see how satisfied other customers were the service.

3 Table of Contents Introduction... 2 Information About Driver Assessment... 5 Resources to Maintain/Improve Driving Skills... 6 Support Groups for Driver Cessation... 6 Transportation Options for People Who No Longer Wish to Drive... 6 Public Transportation... 6 Taxi Service... 7 Alternative Transportation... 7 Resources that Deliver Services to Your Home... 9 Audiologists and Hearing Aid Practitioners... 9 Banking Dental Denturists Registered Dieticians Friendly Visits Grocery Shopping and Delivery Hairstyling Home and Respite Care Housekeeping Laundry and Dry Cleaning Library Services Meal Delivery Medical Alarm Systems Occupational Therapy Pharmacy and Prescription Delivery Yard Work... 19

4 Introduction Mobility is an important element of everyone s health and quality of life. Getting older does not necessarily mean giving up mobility and independence but the physical and mental changes that sometimes come with aging may affect our driving abilities. Awareness of the changes that some seniors go through as they age is the first step to a long and safe driving career and allows us to plan ahead to a day when we may no longer have the ability to drive safely. Changes in health may require us to adopt new driving behaviours or consider alternative transportation options. Be aware of possible changes in vision, hearing, flexibility, and concentration and talk to your doctor about any health concerns that may affect driving. Also be aware of the possible side effects and interactions of any prescription medications and non-prescription drugs such as alcohol. Since the ability to drive safely is not determined by age but by physical and mental health, there are many things that drivers of all ages can do to prolong their safe driving careers. Below are a few recommendations and adjustments that you can follow to maintain safe driving. Remember to also pay attention to your personal driving anxieties and take necessary steps to address them. Have regular medical, vision, and hearing check-ups Always wear your latest prescription glasses and/or hearing aids Stay physically and mentally fit Be aware of the side effects of all medications and non-prescription drugs that you are taking Avoid rush hour traffic try to run your errands during the mid-morning when traffic is lighter Avoid driving at night if possible if night driving is unavoidable, make sure that headlights, mirrors, and windshields are clean and tilt your rearview mirror to diminish glare Avoid winter driving or driving during poor weather/visibility conditions Avoid freeways or busy streets take side roads instead Avoid left-hand turns at intersections take three right-hand turns at the following intersection instead Leave more distance between you and the car ahead at least three travelling seconds Diminish and if possible eliminate distractions such as the radio, cell phones and passenger conversations Plan routes ahead for trips into unfamiliar territory Plan for extra time and more breaks on longer trips Park so that you do not have to reverse exit Install larger rearview and side mirrors Take a brush-up or refresher driving course Some driving behaviours can cause serious safety problems for both yourself and other motorists. These may not always be corrected through increased awareness or physical fitness so it is important to be aware of warning signs. 2

5 3 Mobility is an important element of everyone s health and quality of life.

6 Warning Signs: Decrease in confidence while driving Forcing other motorists to drive defensively, for example, by excessive horn honking Incorrect signaling Difficulty maintaining lane position Driving too quickly or too slowly Failure to notice traffic signs Failure to stop at a stop sign or red light Needing help or instruction from passenger(s) Slow or poor decision making, for example, trouble making turns, poor estimates of distances, driving too close to other vehicles Frequently getting lost or becoming disorientated Increased car crashes, fender-benders, near-misses, and/or traffic citations Today we are outliving our ability to drive safely. This means that before we limit or stop driving we should give thought to other ways to remain mobile. Thinking about limiting or stopping driving may make us feel angry, depressed, or frustrated. Although these feelings are normal, there are some strategies that can make the transition from driver to permanent passenger easier: Develop a transportation plan. Think of ways you can stay mobile without driving: walking, public transit, taxi, volunteer drivers, family, and friends. Involve family and friends in this discussion remember that more minds are better than one! Develop your schedule around your transportation plan. Alternative volunteer transportation can often be difficult to find during the peak business hours of weekdays. Try to schedule appointments and errands for the evenings and weekends when family, friends, and neighbours are more likely to be able to offer a ride. Ask your doctor s office and bank if they have extended hours during any weeknights or if they would be willing to schedule a Saturday appointment businesses will be more likely to adopt flexible scheduling if they know that it is in demand. Brainstorm creative ways you can reimburse and/or recognize the contributions of family and friend volunteer drivers: bake them cookies, offer to babysit their young children, or give them a complimentary lesson in something that you are good at. Instead of hesitating to ask a family member or friend for a ride, ask yourself what you can offer them in exchange. Develop a transportation budget. Most of the time we do not even realize how much it costs to own and operate a car. Those funds could be reallocated to alternative transportation. Talk to others who have made the transition from driver to permanent passenger. Speaking to someone who can relate to your experience can help to make the transition less stressful and might also provide you with some ideas for remaining independent. 4

7 Further Useful Resources Edmonton Seniors Coordinating Council s Find A Ride - AMA s Tips for Aging Drivers booklet - or any AMA location The Hartford - Older Drivers in Canada - The Edmonton Seniors Coordinating Council s Transportation Guide is intended both to help you prolong your driving career and to make the transition from driver to permanent passenger. It features a listing of organizations and businesses that offer transportation and in-home services within Edmonton so that you may stay mobile and connected to the community. The listings are provided for information purposes only and should not be interpreted as a recommendation. Please contact the Better Business Bureau of Central and Northern Alberta at to check on the reputation of service providers. Note: This is not a comprehensive list of service providers. These businesses came to our attention in regards to services specific to seniors and/or discounts for seniors. We consulted the Seniors Association of Greater Edmonton (SAGE) Directory of Senior Services 2010 and the Medically At-Risk Driver Centre A Guide to Mobility and Independence: A Comprehensive Listing of Transportation and In-Home Services in Edmonton and Outlying Communities (4 th edition) to begin documenting this listing. Unless otherwise stated, the agencies and businesses listed provide services city-wide. Information About Driver Assessment Alberta Transportation, Driver Fitness and Monitoring Section Phone: Website: and The section is responsible for making decisions relating to a person s medical and/or physical fitness to drive. Medical reports are required upon renewal of operator s licence at age 75, 80, and every two years thereafter. DriveABLE Assessment Centres Inc. Phone: Website: Offers in-office and on-road assessments to evaluate fitness to drive for individuals with medical conditions that may change their driving abilities. Glenrose Rehabilitation Hospital, Driver Training Service Phone: Website: Offers assessments for seniors with disabilities or health conditions that may change their driving abilities. Referral by a physician is required. Interpreter services are available on request. Medically At-Risk Driver Centre Phone: Website: mard@med.ualberta.ca Strives to enhance the safety and mobility of medically at-risk drivers and aims to reduce the social, economic, and health impacts of medically at-risk and medically impaired drivers. 5

8 Resources to Maintain/ Improve Driving Skills Alberta Motor Association, Driver 55 Plus Program Phone: or Website: Offers classroom sessions and workshops designed to keep drivers on the road as long and as safely as possible. Includes information on how aging impacts driving, tips and strategies for adjusting to changes in the driving environment, and a self-analysis kit. Also offers in-car refresher lessons. Alberta Transportation, Driver Programs and Licensing Standards (DPLS) Section Phone: Website: The section provides information on licensed driving schools. Contact to find an appropriate licensed driving school in your area. Alberta Safety Council Phone: or Website: info@safetycouncil.ab.ca Offers the Canada Safety Council s 55 Alive Driver Refresher Course, a four hour in-class course designed to help older adults maintain their independence and driving privileges. Glenrose Rehabilitation Hospital, Driver Training Service Phone: Website: Offers counseling and training for older adults with disabilities or health conditions which require new driving techniques. In-car lessons and adapted vehicles available. Referral by a physician is required. Interpreter services are available on request. Support Groups for Driver Cessation Medically At-Risk Driver Centre Phone: Fax: Website: mard@med.ualberta.ca Address: 1704 College Plaza University of Alberta T6G 2C8 Offers a driving cessation support group dealing with the anger, depression, and despair associated with losing one s driver s licence. Transportation options for people who no longer wish to drive Public Transportation Disabled Adult Transit Service (DATS) Phone: for registration information Fax: Website: dats@edmonton.ca Offers door-to-door transportation for registered, pre-booked passengers who cannot use regular transit because of a physical or cognitive disability. Registrants must complete an application form that includes a recommendation from a health care or social services practitioner. DATS requires transportation booking two or three days in advance of travel, or the day before until 12:00 noon. Subscription bookings are available for trips required on a regular basis. Only fare in cash, ETS Adult transit tickets, or a DATS monthly pass are accepted; ETS Adult and Senior Passes are not accepted. A mandatory attendant with a fare paying DATS registrant can travel free. 6

9 Edmonton Transit System (ETS) Phone: 311 for 24-hour information about routes, schedules, fares, etc. Phone: for 24-hour automated telephone information on routes and schedules Phone: for mobility travel information and mobility choices training program Website: Entire bus fleet is now low floor vehicles, enabling older adults in wheelchairs and using walkers to access public transportation. The maximum size for mobility aids is 28 inches wide by 48 inches long (71 cm by 121 cm). Older adults and those with mobility aids are among the passengers identified, by decals, as having priority for use of the front row of seats. DATS registrants who require assistance in using regular transit can bring an attendant on ETS buses at no charge (DATS registrants need to show their registration card to the driver when they pay their fare to be extended this courtesy). ETS also offers other supports such as instruction in how to use public transportation and has expanded their community bus routes to provide more service to senior s residences, retail areas, and medical areas. ETS customers 65 years of age and older are eligible to pay reduced transit fares. Taxi Service Barrel Taxi Phone: Website: Checker/Prestige Cabs Phone: Website: Yellow Cabs Phone: Website: Offer wheelchair accessible vehicles. Seniors receive 20% off when they purchase a $50 voucher book. Call for discount. Free delivery of voucher books. Vouchers redeemable for Barrel, Checker, and Prestige Taxis and Yellow Cabs. Capital Taxi Phone: Website: Offers wheelchair accessible vans. Seniors receive 10% off when they purchase $25 voucher books. Call for discount. Ask about delivery of voucher books. Co-op Taxi Line Phone: Website: Offers wheelchair accessible taxis (call ) and specialty vehicles with wheelchair lifts give 24-hour advanced notice for these specialty vehicles. Seniors receive a 10% discount with the purchase of Co-op taxi coupons. Call for discount. Coupons can be delivered or mailed to customer. Alternative Transportation Phone ahead for more information before trying to book a ride. Some organizations require an application process that must be completed before rides can be arranged. Alberta Health Services Home Care Phone: Website: Offers rides to frail, elderly, or disabled Home Care clients for medical appointments. Canadian Cancer Society Phone: Website: katyt@cancer.ab.ca Offers safe and reliable transportation for people living with cancer for active treatment at approved treatment facilities. Clients must be able to enter and exit vehicles with minimal assistance and a minimum of two business days notice is required. 7

10 Care For A Ride Phone: Website: careforaride@hotmail.com Offers door-through-door transportation and accompaniment. Inquire about evening and weekend availability. Accepts walkers and folding wheelchairs. Driving Miss Daisy Locations: Edmonton Downtown: or susan@drivingmissdaisy.net Edmonton Northeast: or pauline@drivingmissdaisy.net Edmonton Southside: or mail: val@drivingmissdaisy.net Edmonton Westend: or jim@drivingmissdaisy.net Website: Offers door-through-door transportation and accompaniment to older adults and those with disabilities. Only accepts wheelchairs if client can transfer themselves. Forget-Me-Not Senior Care Phone: Offers door-through-door transportation and accompaniment. Inquire about wheelchair accessibility. Lifestyle Helping Hands Seniors Association Phone: lhhsa@telus.net Offers door-through-door transportation for seniors living in southwest Edmonton. Clients must be registered members. Payment is made in tickets purchased in advance from the association office. Inquire about evening and weekend availability and walker and wheelchair accessibility. Multicultural Women and Seniors Services Association Phone: Website: culture@mwssa.org Offers door-through-door transportation for seniors living in south Edmonton. Not available evenings and weekends. Does not accept wheelchairs. MY Home Health Care Phone: Website: info@myhomehealthcare.ca Offers door-through-door transportation and accompaniment. Available evenings and weekends. Inquire about walker and wheelchair accessibility. Nurse Next Door Locations: Edmonton Northeast and Southeast: or edmonton@nursenextdoor.com Edmonton Southwest: or edmontonsw@nursenextdoor.com Edmonton Northwest: or st.albert@nursenextdoor.com Website: Offers door-through-door transportation and accompaniment. Available evenings and weekends. Accepts folding walkers and wheelchairs. Operation Friendship Seniors Society Helping Hands Program Phone: Website: info@ofss.org Offers door-through-door transportation for seniors 55 years of age and older living north of the river, south of 118 Avenue, west of 82 Street, and east of 101 Street. Not available evenings and weekends. Only accepts wheelchairs if client can transfer themselves. Senior Homecare by Angels Phone: Website: Offers door-through-door transportation and accompaniment. Does not accept wheelchairs. 8

11 Seniors 1st Phone: Offers door-through-door transportation and accompaniment. Available evenings and weekends. Accepts walkers and wheelchairs. Seniors Assisted Transportation Society of Greater Edmonton (SATS) Phone: Website: Offers door-through-door volunteer driven transportation for frail, elderly, low-income seniors to vital appointments. Clients must be registered members and payment is made in gas tickets purchased in advance from the SATS office. All parking costs are the responsibility of the client. Transportation request bookings require three business days notice. Available seven days a week including evenings. Does not accept wheelchairs. Seniors Outreach Network Society Phone: Website: network-society- outreach@shaw.ca Offers volunteer driver door-through-door transportation for low-income seniors living in north Edmonton. Priority given to medical appointments and grocery/banking trips. Two weeks advance notice required. Inquire about evening and weekend availability and walker and wheelchair accessibility. Society of Seniors Caring About Seniors (SSCAS) Phone: Website: sscas@telus.net Offers transportation for low-income seniors over 65 years of age living in south Edmonton. Clients must be registered members and payment is made in tickets purchased in advance from the SSCAS office. Two business days notice required. Not available evenings and weekends. Does not accept wheelchairs. Young at Heart Elderly Services Phone: youngatheartes@shaw.ca Offers door-through-door transportation and accompaniment. Available evenings and weekends. Does not accept wheelchairs. Resources that deliver to your home Audiologist and Hearing Aid Practitioners Alberta Hearing Service Phone: or Website: Offers in-home service selectively. Anderson Hearing Aid and Audiology Services Locations: Main Office: Edmonton Central: Edmonton South: Website: Offers in-home service throughout Edmonton for an additional fee. Audiology Clinic of Northern Alberta Phone: audiology@interbaun.com Offers in-home service throughout Edmonton for an additional fee. Better Hearing Centre Inc. Phone: or Website: inquiry@betterhearingcentre.com Offers in-home service selectively. Additional fees may apply. Downtown Hearing Centre Ltd. Phone: Website: 9

12 Offers in-home service throughout Edmonton. Additional fees may apply. Hear in Edmonton Locations: Edmonton Northwest : Edmonton South: Website: Offers courtesy shuttle service between client s Edmonton residence and appointment office. Offers in-home service selectively. Professional Hearing Clinic Inc. Phone: Southside location only offers in-home visits selectively. Additional fees may apply. Banking ATB Financial Phone: Website: Offers 24-hour Internet banking and telephone banking. Assistance with telephone banking is provided during office hours. Bank of Montreal Phone: or Website: Offers 24-hour Internet banking and telephone banking. Special services are offered for seniors. Canadian Imperial Bank of Commerce Phone: Website: Offers 24-hour Internet banking and telephone banking. Special services are offered for those 60 years of age or older. Canadian Western Bank Phone: Website: Offers 24-hour Internet banking and telephone banking. Special services are offered for those 57 years of age or older. Royal Bank Phone: or Website: Offers 24-hour Internet banking and telephone banking. Scotia Bank Phone: or Website: Offers 24-hour Internet banking and telephone banking. Special services for those 59 years of age or older. Servus Credit Union Phone: Website: Offers 24-hour Internet banking and telephone banking. Special services for those 59 years of age or older who have been with their credit union for 25 years or more. Toronto Dominion Bank Phone: or Website: Offers 24-hour Internet banking and telephone banking with an automatic demonstration system. Dental Mobile Unique Dental Hygiene On The Go Phone: Website: Offers a variety of mobile dental hygiene services. Contact for more information about possibility of in-home service. Right To You Mobile Dental Hygiene Service Phone: Website: claytnpd@shaw.ca Offers in-home dental hygiene examination and teeth cleaning services throughout Edmonton. Weekend and evening availability. Additional fees may apply. 10

13 Denturists AquaSeal In-Home Dentures Phone: Website: Offers in-home services throughout Edmonton at no additional fee. Initial consultation is free. Cadrin Denture Clinic Phone: or (after hours) Offers in-home service throughout Edmonton for an additional fee. Evening and weekends by appointment only. Grace Denture Clinic Phone: Offers in-home service selectively. Additional fee for first appointment only. Grandview Denture Clinic Phone: Offers in-home service selectively for an additional fee. Integrity Denture Clinic Phone: Offers in-home service throughout Edmonton. One-time additional fee for all subsequent home visits. Free initial consultation. Northland Denture Clinic Phone: Offers in-home service throughout Edmonton at no additional fee. Quality Care Denture Clinic Phone: Offers in-home service throughout Edmonton for an additional fee. Registered Dieticians Revive Wellness Inc. Phone: Website: Offers in-home service. Additional charges may apply. Wholesum Nutrition Consulting Phone: Website: Offers in-home service within city limits for an additional fee. Friendly Visits Calder Seniors Drop-In Centre Phone: Offers friendly telephone calls and in-home visits. Canadian National Institute for the Blind (CNIB) Phone: (Marie Volunteer Coordinator) Website: Offers friendly visits by volunteers on a weekly or bi-weekly basis. Must be registered CNIB client. Edmonton Seniors Centre Phone: or Website: executive@edmontonseniorscentre.ca Matches screened volunteers for friendly telephone calls or in-home visits. Jewish Drop-In Centre Phone: Offers friendly telephone calls and in-home visits by outreach worker and volunteers. Jewish Family Services Phone:

14 Offers friendly telephone calls and in-home visits by outreach worker. Lifestyle Helping Hands Seniors Association Phone: Screened service providers willing to provide friendly telephone calls or in-home visits in southwest Edmonton. Mill Woods Seniors Centre Phone: (for Centre) or (for Outreach Worker) Website: Offers friendly telephone calls and in-home visits in Mill Woods area. Operation Friendship Seniors Society Phone: Website: Offers friendly in-home visits to inner city residents. Seniors Outreach Network Society Phone: Matches screened volunteers for friendly telephone calls or in-home visits in north Edmonton. South East Edmonton Seniors Association Phone: Website: Matches screened volunteers for friendly telephone calls or in-home visits in southeast Edmonton. Strathcona Place Senior Centre Phone: Website: Offers friendly telephone calls or in-home visits by outreach worker. Westend Seniors Activity Centre Phone: Offers friendly telephone calls and in-home visits primarily in west Edmonton. Grocery Shopping and Delivery Check with your local grocery store for delivery options. If there are currently no delivery services available, ask to speak with the manager to voice your need for a helpful service. Canada Only Website: Offers online grocery orders and home delivery. Groceries are usually received within 6 days of shipment. Care For A Ride Phone: Website: careforaride@hotmail.com Offers grocery shopping and home delivery. Grocery list is collected from client s home. Champion Family Foods Phone: Website: Offers home delivery of groceries ordered by phone. Must first register in-store with two pieces of valid identification and credit card. Eat Local First Phone: Website: goodfoodbox@live-local.ca Offers home delivery of locally grown and produced groceries. Order grocery items online at Eat Local First website. Currently only delivering to select Edmonton areas. Check website for specific locations. Additional delivery fee applies. Edmonton Meals on Wheels The Grocery Bag Phone:

15 Website: Offers home delivery of groceries. Grocery items are ordered by phone with a minimum purchase of $15. Additional delivery fee may apply. Grocery orders must be pre-paid. Farm Fresh Organics Home Delivery Phone: Website: sales@freshorganics.ca Offers home delivery of locally grown, certified organic produce and bulk and dry goods. Delivery can be scheduled weekly or every second week. Cost of delivery is included in price of groceries. Forget-Me-Not Senior Care Phone: Offers grocery shopping and delivery. Grocery list is collected from client s home. Multicultural Women and Seniors Services Association Phone: Website: culture@mwssa.org Offers grocery shopping and delivery in south Edmonton. Nurse Next Door Locations: Edmonton Northeast and Southeast: or edmonton@nursenextdoor.com Edmonton Southwest: or edmontonsw@nursenextdoor.com Edmonton Northwest: or st.albert@nursenextdoor.com Website: Offers grocery shopping and delivery. Grocery list is collected from client s home. Paramed Home Health Care Phone: Website: info@paramed.com Offers grocery shopping and delivery. Grocery list is collected from client s home. Safeway Phone: Call nearest location Website: Some Safeway stores offer free grocery delivery on in-store purchases. A minimum order size may apply. Senior Homecare by Angels Phone: Website: Offers grocery shopping and delivery. Grocery list is collected from client s home. Seniors 1st Phone: Offers grocery shopping and delivery. Grocery list is collected from client s home. No minimum time commitment. Shop For You Phone: Offers grocery shopping and delivery. Order grocery items by phone Monday through Friday. Delivery fee is escalated for larger orders. Shop N Drop Grocery Service Phone: Website: info@shopndropgrocery.com Offers home delivery of groceries. Order grocery items online at Shop N Drop website and choose a suitable delivery time. Currently only delivering to south Edmonton. Sunterra Market Phone: Website: Offers home delivery of groceries ordered by phone. No delivery on Sundays. Additional delivery fee applies. Young at Heart Elderly Services Phone: youngatheartes@shaw.ca 13

16 Offers grocery shopping and delivery. Orders can be placed by phone, or in-home. Minimum one hour. Hairstyling In Motion Style Group Phone: Website: Offers in-home hairstyling, make-up, and spa treatments throughout Edmonton. Additional fee for travelling. Evenings and weekends by appointment. Home and Respite Care Alberta Health Services Home Care Program Phone: Website: Offers a range of home care services and support. An initial assessment will be conducted to determine a plan of care. Alberta Male Nursing Service Phone: Offers medical and personal home care during daytime hours. Alberta Region We Care Home Health Services Phone: Website: dfraser@wecarecanada.com or cagrigg1@wecarecanada.com Offers home services and respite care specializing in Alzheimer care, Parkinson care, palliative care, foot care, and acquired brain injury care. Bayshore Home Health Phone: Website: Offers home medical and personal care specializing in palliative care, brain and spinal cord injury care, and 24-hour nursing. CareGivers Home Health Care Inc. Phone: Website: caregvrs@telusplanet.net Offers 24-hour home care specializing in Alzheimer and Parkinson care and palliative care. Minimum two hours. CBI Home Health Phone: Website: Offers medical and non-medical home and respite care. Classic Caregivers Ltd. Phone: Website: edmonton@classiccaregivers.com Offers home care including personal care, nursing care, rehabilitation, and companionship. Specialization in palliative care, Alzheimer care, and acquired brain injury rehabilitation also available. Comprehensive Home Option for Integrated Care of the Elderly (CHOICE) Program Alberta Health Service and The Good Samaritan Society Phone: Website: or Offers medical, personal, social, and supportive services at a CHOICE centre usually two to three days a week. Transportation is provided between client s home and CHOICE centre. Physician referral required. The Family Centre Phone: Website: home.support@the-family-centre.com Offers companionship and emotional support, basic housekeeping, assistance with errands, accompaniment to appointments, and preparation of meals. Minimum three hours. 14

17 Forget-Me-Not Senior Care Phone: Offers non-medical home care including personal care, companionship, and homemaking services. Specialized Alzheimer care also available. Four Corners Health Services Phone: Offers 24-hour home and respite care including personal care and companionship. Grace Nursing Phone: Website: Offers medical home and respite care including personal care, companionship, medication administration/monitoring, vital sign monitoring, diabetic monitoring, and dressing changes. Home Care Network Inc. Phone: Website: Offers 24-hour non-medical home care including personal care and homemaking services. Minimum three hours. MY Home Health Care Phone: Website: Offers home care including personal care, homemaking, companionship, and nursing care. Nurse Next Door Locations: Edmonton Northeast and Southeast: or Edmonton Southwest: or Edmonton Northwest: or Website: Offers medical and non-medical home and respite care. Specialization in complex care requiring RN involvement, post-operative health care, and palliative care. Opening Doors Phone: Offers respite care and companionship support for community errands medical appointments and social and recreational activities. Paramed Home Health Care Phone: Website: Offers home and respite care specializing in palliative care, dementia care, and acquired brain injury care. Pilgrims Hospice Phone: extension 303 Website: Volunteers offer home and respite care for those affected with a life-threatening illness. Regional Palliative Care Program Phone: Website: Offers palliative home and respite care including assessment and planning services, companionship, and personal care. Revera Health Services Phone: Website: RHS-Edmonton@reveraliving.com Offers home and respite care including homemaking, companionship, and hospice care. Senior Homecare by Angels Phone: Website: Offers 24-hour non-medical home and respite care. 15

18 Wildrose Caregivers Ltd. Phone: Website: Offers home health care services, companionship, assistance with outings, basic housekeeping and preparation of meals. Specialized Alzheimer and dementia care is also available. Staff includes LPNs and RNs. Housekeeping Alberta Region We Care Home Health Services Phone: Website: or Offers housekeeping services. Minimum two hours. Bayshore Home Health Phone: Website: Offers housekeeping services. Minimum two hours. Care For A Ride Phone: Website: careforaride@hotmail.com Offers light housekeeping services. Minimum one hour. Classic Caregivers Ltd. Phone: Website: edmonton@classiccaregivers.com Offers light housekeeping services. Minimum two hours. Crystal Clean Solution Phone: crystalcleansolutions@live.ca Offers residential cleaning services and move-in/outs throughout Edmonton. Senior discount available. Minimum two hours. The Family Centre Phone: Website: home.support@the-family-centre.com Offers light housekeeping services. Minimum three hours. Forget-Me-Not Senior Care Phone: Offers light housekeeping services including laundry. Minimum three hours. Home Care Network Inc. Phone: Website: hcn@homecarenetworkinc.com Offers housekeeping services. Minimum three hours. Lifestyle Helping Hands Seniors Association Phone: lhhsa@telus.net Offers a registry of screened service providers for odd jobs and housework. All service providers have undergone a security check. Clients must registered members. Phone for service assessment. MY Home Health Care Phone: Website: info@myhomehealthcare.ca Offers homemaking including: laundry and ironing services, customized cleaning services, and move out services. Minimum one and a half hours. Nurse Next Door Locations: Edmonton Northeast and Southeast: or edmonton@nursenextdoor.com Edmonton Southwest: or edmontonsw@nursenextdoor.com Edmonton Northwest: or st.albert@nursenextdoor.com Website: 16

19 Offers housekeeping services. Minimum two hours. Paramed Home Health Care Phone: Website: Offers light housekeeping. Minimum two hours. Seniors Association of Greater Edmonton (SAGE) - Home Services Phone: (for information) or (for requests) Website: Offers assistance in locating responsible, reliable screened workers to help with interior home maintenance, including: carpentry, basic electrical and plumbing, handyman, and housekeeping. Workers are independent and set their own rates; rates vary depending on the task and the worker assigned. Society of Seniors Caring About Seniors (SSCAS) Phone: Website: sscas@telus.net Offers a registry of screened service providers for household maintenance, including: carpentry, basic electrical and plumbing, painting, and housekeeping. Clients must be registered members. Minimum two hours. Westend Seniors Activity Centre Phone: Offers a Home Help Registry of screened contractors for handyman repairs. Services are dependent on availability of individual contractors. Young at Heart Elderly Services Phone: youngatheartes@shaw.ca Offers light housekeeping. Minimum one hour. Laundry and Dry Cleaning Gellibrand Phone: Website: info@gellibrands.com Offers shirt laundry and dry cleaning services. Pick-up and delivery available on three day cycle. Page The Cleaner Phone: or Website: Offers dry cleaning services. Free pick-up and delivery. Take Your Clothes Off Professional Laundry Service Phone: Website: takeyourclothesofflaundry@gmail.com Offers laundering of clothes, ironing, and mending. Free pick-up and delivery. Senior discount available. Library Services Edmonton Public Library Phone: for account and r enewal information Website: Offers home service of library materials. Carefully screened and trained volunteers deliver library materials to client s home. Call for more information. Meal Delivery Dial and Dine Phone: Website: Offers delivery from restaurants based on postal code. Edmonton Meals on Wheels Phone: Website: emow@mealsonwheelsedmonton.org 17

20 Offers home delivery of hot and frozen meals. Dietary preferences and restrictions are taken into consideration where possible. Choice of meal packages and delivery options. PDG Hospitality Phone: Offers home delivery of fresh and frozen meals. Choice of full course (including soup and salad) and main course only. Minimum 3 full course order or 5 main course order. Place orders by phone one to two days in advance. Additional delivery fee applies. SAGE Savories Phone: (for information) or (for orders) Website: Offers home delivery of Home Style Frozen Meals for registered SAGE members. Medical Alarms Bethany Lifeline Phone: Website: Offers a 24-hour emergency response system that allows clients to call for assistance at the touch of a button. DirectAlert Phone: Website: info@directalert.ca Offers a home alarm system that connects clients to a 24-hour emergency response centre. The Good Samaritan TeleCare Phone: or Website: telecareinfo@gss.org Offers a nationally accredited 24-hour emergency response and telephone support service, including reminders for medication, meals, and appointments. LifeCall Personal Alarm Phone: Website: Offers a senior monitoring system that allows clients to receive 24-hour emergency aid at the push of a button and programmed medication reminders. Lifeline Medical Alert Phone: Website: Offers a personal alarm service that connects clients to a 24-hour response centre. Occupational Therapy Contact Alberta Health Services or your physician for further information and referrals. Klassen Rehabilitation Consulting Phone: klassenrehab@shaw.ca Offers in-home cognitive perceptual assessments. MCILROY Occupational Therapy Consulting Phone: mcilroy@xplornet.com Offers in-home occupational therapy. Fees apply. Pharmacy and Prescription Delivery Many pharmacies offer delivery services - check with your local pharmacy for delivery options. If there are currently no delivery services available, ask to speak with the pharmacy manager to voice your need for a helpful service. Care Plus Pharmacy Phone: Offers free home delivery of prescriptions throughout Edmonton. 18