e-estonia Strategic decisions for success
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- Adela Skinner
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1 e-estonia Strategic decisions for success
2 e-estonia
3 e-estonia
4 e-estonia
5 e-estonia
6 e-estonia
7 e-estonia Just to remind you. We are a very small country in a cold Nordic neighborhood!
8 e-estonia Just to remind you. We are a very small country in a cold Nordic neighborhood! Population 1.4 mil people. Area: km2
9 e-estonia Just to remind you. We are a very small country in a cold Nordic neighborhood! Population 1.4 mil people. Area: km2 Member of the European Union and NATO as of 2004
10 e-estonia Just to remind you. We are a very small country in a cold Nordic neighborhood! Population 1.4 mil people. Area: km2 Member of the European Union and NATO as of 2004 Regained independence from the USSR in 1991
11 e-estonia Just to remind you. We are a very small country in a cold Nordic neighborhood! Population 1.4 mil people. Area: km2 Member of the European Union and NATO as of 2004 Regained independence from the USSR in 1991 Adopted euro in 2011
12 e-estonia Why Estonia? Internet penetration 76 % 98% of under 35 s are frequent internet users Fully functional e-government infrastructure 7 years experience of complex e-service provision 92% of Personal Income Tax Declarations submitted on-line I-voting on all elections since 2005 First ever cyber-riots Cradle of Skype
13 e-estonia GDP per capita in PPS (2009)
14 e-estonia GDP per capita in PPS (2009)
15 e-estonia How we got there? 1996: Tiger Leap Foundation to support ICT in schools
16 e-estonia How we got there? 1996: Tiger Leap Foundation to support ICT in schools 2002: Computer and Internet usage courses for citizens - look@world project
17 e-estonia How we got there? 1996: Tiger Leap Foundation to support ICT in schools 2002: Computer and Internet usage courses for citizens - look@world project 2009/2010: Come Along, computer usage courses for citizens
18 Some landmarks
19 Some landmarks
20 Some landmarks
21 Some landmarks
22 Some landmarks
23 Some landmarks
24 Some landmarks
25 Some landmarks
26 Some landmarks
27 Baltic neighbours
28 Baltic neighbours Why is Estonia so much different from its Baltic neighbours? % of internet users
29 Baltic neighbours Why is Estonia so much different from its Baltic neighbours? % of internet users
30 Baltic neighbours Why is Estonia so much different from its Baltic neighbours? % of internet users
31 Baltic neighbours Why is Estonia so much different from its Baltic neighbours? % of internet users
32 Baltic neighbours Politics matters Similar size Similar geographical location Similar social and political experience Estonia prioritized the ICT development and backed it up by real government resources ~ 1% of budget every year between 1994 and 2004 The total sum not as important as continuity
33 Baltic neighbours The reasons for success General consensus among main forces in Estonian society Commitment of political elites Right mix of private and public initiative Active role of government Project based development Little baggage of previous practices
34 i-voting
35 i-voting in Estonia (number of i-votes counted)
36 i-voting in Estonia (number of i-votes counted)
37 i-voting in Estonia (number of i-votes counted)
38 i-voting in Estonia (number of i-votes counted)
39 i-voting in Estonia (number of i-votes counted)
40 e-tax board
41 e-tax board: e-declarations submitted to the tax board
42 e-tax board: e-declarations submitted to the tax board
43 e-tax board: e-declarations submitted to the tax board
44 e-tax board: e-declarations submitted to the tax board
45 e-tax board: e-declarations submitted to the tax board
46 e-tax board: e-declarations submitted to the tax board
47 Progress
48 Progress Reform of Government 1990s Weberian Bureaucracy + Internet
49 Progress Reform of Government 2000s One Stop Shop approach
50 Progress Reform of Government 2010s Integrated E-Government
51 e-cabinet
52 e-cabinet Digitalized information: Information systems and databases in all levels of government Formalized exchange: X-road - the connection of government databases by a data exchange service layer Electronic Identity: Authentication of a user by digital certificate imbedded in the ID card or SIM card
53 Building e-government
54 Building e-government
55 Building e-government
56 Building e-government
57 Building e-government
58 Building e-government The coming e-government Integration of different levels of government in service provision
59 Building e-government The coming e-government Integration of different levels of government in service provision Integration of different user roles in a single gateway
60 Building e-government The coming e-government Integration of different levels of government in service provision Integration of different user roles in a single gateway 24/7 government
61 Building e-government The coming e-government Integration of different levels of government in service provision Integration of different user roles in a single gateway 24/7 government Do it yourself government
62 Building e-government The coming e-government Integration of different levels of government in service provision Integration of different user roles in a single gateway 24/7 government Do it yourself government Mobile-government: government coming to you...
63 This presentation is funded by the EU structural funds programme Raising Public Awareness about the Information Society (EU Regional Development Fund).
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