e-estonia Strategic decisions for success

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1 e-estonia Strategic decisions for success

2 e-estonia

3 e-estonia

4 e-estonia

5 e-estonia

6 e-estonia

7 e-estonia Just to remind you. We are a very small country in a cold Nordic neighborhood!

8 e-estonia Just to remind you. We are a very small country in a cold Nordic neighborhood! Population 1.4 mil people. Area: km2

9 e-estonia Just to remind you. We are a very small country in a cold Nordic neighborhood! Population 1.4 mil people. Area: km2 Member of the European Union and NATO as of 2004

10 e-estonia Just to remind you. We are a very small country in a cold Nordic neighborhood! Population 1.4 mil people. Area: km2 Member of the European Union and NATO as of 2004 Regained independence from the USSR in 1991

11 e-estonia Just to remind you. We are a very small country in a cold Nordic neighborhood! Population 1.4 mil people. Area: km2 Member of the European Union and NATO as of 2004 Regained independence from the USSR in 1991 Adopted euro in 2011

12 e-estonia Why Estonia? Internet penetration 76 % 98% of under 35 s are frequent internet users Fully functional e-government infrastructure 7 years experience of complex e-service provision 92% of Personal Income Tax Declarations submitted on-line I-voting on all elections since 2005 First ever cyber-riots Cradle of Skype

13 e-estonia GDP per capita in PPS (2009)

14 e-estonia GDP per capita in PPS (2009)

15 e-estonia How we got there? 1996: Tiger Leap Foundation to support ICT in schools

16 e-estonia How we got there? 1996: Tiger Leap Foundation to support ICT in schools 2002: Computer and Internet usage courses for citizens - look@world project

17 e-estonia How we got there? 1996: Tiger Leap Foundation to support ICT in schools 2002: Computer and Internet usage courses for citizens - look@world project 2009/2010: Come Along, computer usage courses for citizens

18 Some landmarks

19 Some landmarks

20 Some landmarks

21 Some landmarks

22 Some landmarks

23 Some landmarks

24 Some landmarks

25 Some landmarks

26 Some landmarks

27 Baltic neighbours

28 Baltic neighbours Why is Estonia so much different from its Baltic neighbours? % of internet users

29 Baltic neighbours Why is Estonia so much different from its Baltic neighbours? % of internet users

30 Baltic neighbours Why is Estonia so much different from its Baltic neighbours? % of internet users

31 Baltic neighbours Why is Estonia so much different from its Baltic neighbours? % of internet users

32 Baltic neighbours Politics matters Similar size Similar geographical location Similar social and political experience Estonia prioritized the ICT development and backed it up by real government resources ~ 1% of budget every year between 1994 and 2004 The total sum not as important as continuity

33 Baltic neighbours The reasons for success General consensus among main forces in Estonian society Commitment of political elites Right mix of private and public initiative Active role of government Project based development Little baggage of previous practices

34 i-voting

35 i-voting in Estonia (number of i-votes counted)

36 i-voting in Estonia (number of i-votes counted)

37 i-voting in Estonia (number of i-votes counted)

38 i-voting in Estonia (number of i-votes counted)

39 i-voting in Estonia (number of i-votes counted)

40 e-tax board

41 e-tax board: e-declarations submitted to the tax board

42 e-tax board: e-declarations submitted to the tax board

43 e-tax board: e-declarations submitted to the tax board

44 e-tax board: e-declarations submitted to the tax board

45 e-tax board: e-declarations submitted to the tax board

46 e-tax board: e-declarations submitted to the tax board

47 Progress

48 Progress Reform of Government 1990s Weberian Bureaucracy + Internet

49 Progress Reform of Government 2000s One Stop Shop approach

50 Progress Reform of Government 2010s Integrated E-Government

51 e-cabinet

52 e-cabinet Digitalized information: Information systems and databases in all levels of government Formalized exchange: X-road - the connection of government databases by a data exchange service layer Electronic Identity: Authentication of a user by digital certificate imbedded in the ID card or SIM card

53 Building e-government

54 Building e-government

55 Building e-government

56 Building e-government

57 Building e-government

58 Building e-government The coming e-government Integration of different levels of government in service provision

59 Building e-government The coming e-government Integration of different levels of government in service provision Integration of different user roles in a single gateway

60 Building e-government The coming e-government Integration of different levels of government in service provision Integration of different user roles in a single gateway 24/7 government

61 Building e-government The coming e-government Integration of different levels of government in service provision Integration of different user roles in a single gateway 24/7 government Do it yourself government

62 Building e-government The coming e-government Integration of different levels of government in service provision Integration of different user roles in a single gateway 24/7 government Do it yourself government Mobile-government: government coming to you...

63 This presentation is funded by the EU structural funds programme Raising Public Awareness about the Information Society (EU Regional Development Fund).

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