Summary of Current ITMP Projects by Status. Summary of All ITMP Projects by Status (136 current plus 18 new initiatives)

Transcription

1 Attachment "A" Summary of Current ITMP Projects by Status Percent of Projects by Status Type Abreviation No. of Projects 27% Ongoing O 36 35% Complete Com 47 6% Project Started PS 8 7% Budgeted B 10 15% Not Started NS 21 10% Tabled T % (Total) % Are ongoing, complete, started or budgeted Summary of All ITMP Projects by Status (136 current plus 18 new initiatives) Percent of Projects by Status Type Abreviation No. of Projects O 28% Ongoing O 43 7 added T 31% Complete Com 47 8 PS 5% Project Started PS 8 16 B 10% Budgeted B 16 6 added Total 17% Not Started NS 26 5 added 9% Tabled T % (Total) % Are ongoing, complete, started or budgeted 1 of 7

2 # Objective Due Date Status Notes Best Practices 1 IT Governance Ongoing O 2 Maintaining Software Updates Ongoing O 3 Social Media Policy TBD NS 4 Software Selection Best Practices Ongoing O 5 Application Management Best Practices Ongoing O 6 User Training and Support Ongoing O 7 Sustainability Planning Ongoing O 8 IT Procurement Ongoing O 9 Return-on-Investment Considerations Ongoing O 10 Application Inventory FY14 Q2 O 11 IT Project and Services Portfolio FY14 Q3 O 12 IT Cost Recovery (IT Budget Allocations) FY14 Q3 Com 13 Project Planning Best Practices Ongoing O 14 Cloud Computing Ongoing O Web GIS, SaaS, Collector App 15 CLETS IT Support Requirements Ongoing O Compliant. New CLETS/CJIS Requirements -FY 15/16 expected 16 ITIL Ongoing O Ongoing training 17 COBIT Ongoing O Applications and Departmental Systems 18 Mobile Computing Ongoing O Tablets, Laptops, Smart Phones - Web GIS, MDM, VPN 19 Cityworks Improvements 2016 NS Trainings held, waiting on BSA to start 20 Fleet Management 2016 NS 21 Public Safety Scheduling System Selection FY 2014 Q3 PS Kronos System currently being implemented 22 ActiveNet Expansion 2017 NS 23 EDMS (Electronic Document Management System) Improvements Ongoing O Laserfiche System currently being implemented 24 Business License Application Improvements FY 2014 Q4 B Plans to upgrade in FY ERP Improvements FY 2015 Q3 T 26 Time Entry System FY 2015 Q3 NS Sufficient work remains to be done to integrate FD, PD first. Plan on FY Expansion to rest of City 27 Automated Agenda Management FY 2014 Q4 PS 28 City Intranet Ongoing T 29 GIS Needs Assessment FY 2014 Q4 O 30 Performance Evaluation Software Replacement FY 2015 Q3 T 2 of 7

3 Applications and Departmental Systems 31 Project Tracking/Collaboration FY 2015 Q2 O Microsoft project, Basecamp, Oracle PM 32 Route Management Software FY 2014 Q3 NS 33 WebEOC O 34 New Broadcast System 2018 PS Design-bid-build process. Currently scheduled for build in August Granicus Improvements 2017 PS Go-Live of Agenda Automation, move to Swagit 36 Access Gate Cards FY 2015 Q3 NS 37 Alarm Billing Software FY 2014 Q3 Com 38 Auto CAD 3D FY 2015 Q3 Com 39 CAD/RMS Improvements FY 2015 Q3 Com Forms not necessary, waiting on 3rd party integration 40 Fire RMS FY 2014 Q1 T Outsourced to Image Trend, Confire to change soon 41 Fuels Management 2017 NS 42 ID Badge Printer FY 2015 Q3 Com Waiting on graphics design 43 Investment Management Application 2017 T 44 Landfill and Streets Toughbooks FY 2015 Q3 NS 45 Outsource Utility Bill Print T 46 P6 Improvements Com 47 Paperless Citations FY 2015 Q4 Com Thin Blue Line to address, waiting to integrate w/spillman 48 Plotter Printer 2016 T 49 Police Paperless Reporting FY 2014 Q2 O Thin Blue Line solution; Also file reports online with DA's office through evidence.com coming soon 50 Productivity/PIO Software (Adobe, Publisher, etc.) Ongoing B Budgeted in Reverse 911 FY 2014 Q2 Com 52 Smart Boards 2016 O Discussed as AV upgrades/smart Boards - 3 budgeted in FY Solid Waste Ticketing FY 2014 Q4 Com Upgrade to system completed 54 Speed Count Automation T DoIT to recommend softwares for MUED to evaluate 3 of 7

4 Gov Citizen Request Management (CRM) FY 2014 Q2 NS 56 Mass Communication 2018 Com R911, Daily Dashboard fed by Collector App 57 Council Chamber Audio/Visual FY 2015 Q1 Com 58 Website Redesign FY 2015 Q2 B Budgeted in Online Payments and Transactions 2018 NS IT Infrastructure 60 Computer Refresh - defined below: Refresh all Desktops - CH 2016 O Dual Monitors - CH 2016 O Refresh all Desktops - PD 2016 O Dual Monitors - PD 2016 O PD MDC Replacement 2016 Com 61 Mobile Device Refresh - new laptops/tablets Ongoing B Budgeted for in FY Data Center Relocation FY 2014 Q2 Com 63 Server Upgrade - defined below: Upgrade Active Directory to current - CH FY 2014 Q2 Com Server Replacements - CH FY 2014 Q4 O Upgrade Active Directory to current-pd FY 2014 Q2 Com Server Replacements - PD FY 2015 Q1 O virtual hosts in future, ongoing 64 Metropolitan Area Network (MAN) FY 2013 Q4 Com Implement & Annual MAN Costs FY 2014 Q2 Com 65 Electronic Mail Upgrade Upgrade electronic mail to Exchange CH FY 2014 Q1 Com Upgrade electronic mail to Exchange PD FY 2014 Q1 PS 66 Office 2010 Upgrade Upgrade all workstations to current Office - CH 2016 O Upgrade all workstations to current Office - PD 2016 O Software purchases - consistent versions 2016 O 67 Local Area Network (LAN) Upgrade Fix routing issues FY 2013 Q4 Com Core switch upgrades - CH FY 2014 Q3 B Budgeted in Edge switch upgrades - CH Ongoing Com Core switch upgrades - PD FY 2015 Q1 NS Edge switch upgrades - PD Ongoing Com 4 of 7

5 IT Infrastructure 68 Storage Area Network (SAN) Determine Data Storage Needs FY 2014 Q2 Com Procure SAN for City Hall FY 2014 Q3 B Budgeted for in FY SAN upgrade for PD FY 2015 Q1 Com Additional Tier 3 storage (Videos) FY 2015 Q4 Com Looking into expansion of storage 69 Security Camera Interconnect FY 2013 Q4 Com Fiber is ready to connect. FD would like access to system. LF/WWTP could use WAN to send feed. Comm/SS on an IP system. 70 Create Best Practice Internet Connectivity (DMZ) FY 2014 Q4 Com 71 Wi-Fi RFP for Citywide Wi-Fi FY 2015 Q1 T City Hall campus Wi-Fi FY 2015 Q1 B Estimate of $45,000 for centrally managed solution hardware/cabling Corp Yard campus Wi-Fi 2016 T Utilities bldg. Wi-Fi 2017 T Fire station Wi-Fi 2017 Com Parks Wi-Fi 2018 T 72 Redundant Internet FY 2015 Q1 Com 73 Server Virtualization City Hall Virtualization FY 2015 Q1 O PD Virtualization FY 2015 Q1 O Adding virtual machine hosts over time 74 Audio Visual Ongoing O 75 Expand Remote VPN Access Ongoing O Upgrades to VPN equipment and policies ongoing 76 Bring Your Own Device (BYOD) Ongoing NS 77 LIMS/WIMS Server TBD Com 78 MDC Replacements TBD Com 79 MUED File Server TBD Com 80 P6 Server/Primavera Server FY 2013 Q4 Com 81 Secure FTP Site FY 2014 Q2 B Budgeted for in FY Senior/Recreation Division Server FY 2015 Q1 Com 83 Video Conferencing Ongoing B Possibly look at IP-based instead of ISDN 5 of 7

6 IT Operations 84 Asset Management Automation FY 2014 Q2 NS 85 Mobile Device Management 2016 Com 86 IT Customer Service Training FY 2013 Q4 T 87 Help Desk Ticketing System FY 2015 Q1 Com Implementation and Metrics FY 2015 Q1 Com 88 IT Automation Tools Patch Management (CH & PD) FY 2014 Q2 NS Alerts and Alarms - Bandwidth Management FY 2015 Q1 NS 89 Network Management Tools FY 2015 Q1 NS 90 Printer/Copier Management Com IT Security 91 Disaster Recovery Planning Disaster Recovery Planning - PD FY 2015 Q1 Com DR Implementation - PD Phase Com DR Planning - CH 2016 Com DR Implementation - CH Phase B Budgeted for in FY DR Implementation - PD Phase NS 92 IT Security - General Virtual LANS FY 2014 Q3 T 93 IT Security Review - per COBIT 2016 PS 94 Backups Offsite cloud backups (City Hall) FY 2013 Q1 PS Onsite Backup Expansion to Disk FY 2015 Q1 PS Backup inventory (PD) FY 2014 Q1 NS Backup upgrades (PD) FY 2014 Q4 NS Veeam, Backup Exec to 2012, mostly software 95 PCI Assessment FY 2014 Q1 NS Finance realm IT Staffing 96 IT Staffing Com 97 Managed Services Com 98 IT Staff Training Com 99 Police IT Staffing Com Telecommunications 100 Telecommunications Network Assessment & Inventory FY 2014 Q1 Com 101 Smart Phones Audit & Usage FY 2014 Q4 O 102 New Phone System Replacement FY 2015 Q1 Com 103 Squad Car MDC Cellular Coverage Com 6 of 7

7 New Projects Under Discussion/Planning NEW City - servers, switches, storage Ongoing O NEW PD - servers, switches, storage Ongoing O NEW Intrusion Detection/Prevention System FY B Budgeted for in FY NEW City - Archiver FY B Budgeted for in FY NEW GIS Showcase Projects Enterprise Software Integration Ongoing O Desktop Administrative Tools Ongoing O Field Apps Ongoing O Emergency Management Ongoing O Internal GIS Tools Ongoing O NEW Street Closure Real-Time App (MD) Discussion NS Further discussion needed. NEW Electronic Plan Review & Processing (MD) FY B Budgeted for in FY NEW Outstanding Fee Enforcement (MD) Discussion NS Further discussion needed. NEW Keyless Entry System (MD) Discussion NS Further discussion needed. NEW Open Data Initiatives & Policy Discussion NS Further discussion needed. Self-Service: payments, open data Discussion NS Further discussion needed. NEW Learning Management System FY B Budgeted for in FY NEW Electronic Filing of PD Cases with Dist. Atty. FY B Budgeted for in FY NEW Continued Expansion of Doc Mgmt. System Ongoing B Budgeted for in FY of 7